L29C432B152 strange microphone issue - Mate 8 Q&A, Help & Troubleshooting

Hi all,
My wife has a strange issue with microfone, She can call, record a message, send a voice messagge with wathsapp or telegram, but... she cannot use speech to text or use google assistant, when she try to create a vocal model with Ok Google it seems notihing appends, when she use speech to texe it records a voice message saved on a google account. I have try to hard reset the phone and use a new google account with my account but the problem persist , I tried to use another keyboard, but nothing has changed.
Does anyone have a suggestion?
2 month ago all was going perfectly, She said me the she remember one day got the green robot like an update and she belive the issue went after this.. but in android version last update was in January...

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I have the same problem! Happened since friday, before it always worked fine. Also other messages like whatsapp same problem...i guess it has something to do with an update of play services or google assistant....
Replying fortunately still works. But initiating new messages not...
glenner05 said:
I have the same problem! Happened since friday, before it always worked fine. Also other messages like whatsapp same problem...i guess it has something to do with an update of play services or google assistant....
Replying fortunately still works. But initiating new messages not...
Click to expand...
Click to collapse
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