Related
While this may sound like me complaining, I do understand I ws getting away with not having to pay for internet.
Has anyone else noticed that the TZones loophole has been cutoff. At approx 1:30am MST this morning both my brother and I noticed that our phones stopped syncing with our exchange OTA. He looked in to a couple of things on the exchagne and couldn't find anything wrong. We both power cycled our phone and still nothing. I then tried to browse the net and sure enough I couldn't. I checked\double checked\triple checked all of the settings - wap.voicestream.com - 216.155.165.50 and still nothing. I posted a thread on Howard Forums and have received a couple of responses but not enough for me to think that TMo stopped the service. Maybe they are just doing some sort of upgrade\maintanence? Wishfull thinking. I guess if not I will have to pay which is not a problem. The nice thing about the "loophole" was getting Exchange to sync OTA. I rarley used it for browsing.
I too posted in HoFo about the "outage"...
I've been out of contract with t-mobile for over a year now, enjoying the "non-proxied" direct internet access for $5.99/month that they've been offering- but in my situation, there's no way I'd pay them $30/month for unrestricted EDGE-only access.
I've been a t-mobile customer for 10+ years, but I'm strongly considering jumping ship to Cingular--doing the math, I can go to them for $20 more a month instead of $30, get rollover, AND get 3G speeds (and services, in my area) on my 8525. Hotspot service is useless to me, since I have municipal wifi access where I am 99% of the time.
So, $30 more for EDGE speeds (and useless hotspot service) or $20 more for 3G speed? For me, it's a no brainer.
I am back up and running. I removed the "My ISP" connection and set up a new one under "My Work". I then set up the Proxy agian to use port 8080 instead of just 80.
I've done the same--however, most data-capable apps (gmail app, resco radio, remote desktop) don't seem to be proxy capable and fail to work.
Oh well. Direct Push is working, and PIE can browse the web. It was nice while it lasted.
kugeln said:
I've done the same--however, most data-capable apps (gmail app, resco radio, remote desktop) don't seem to be proxy capable and fail to work.
Oh well. Direct Push is working, and PIE can browse the web. It was nice while it lasted.
Click to expand...
Click to collapse
Hey Houston folks, same here I need to switch around ISP and The work network to use either email or web browsing, google map, etc... what a pain in the neck. hopfully someone out there smart enough to find a work around to do both.
sonystyle said:
Hey Houston folks, same here I need to switch around ISP and The work network to use either email or web browsing, google map, etc... what a pain in the neck. hopfully someone out there smart enough to find a work around to do both.
Click to expand...
Click to collapse
With the way I am set up I can do both, email and browse. While the browsing seems to be limited to true WAP sites I don't really mind. I really only need to connection for Push anyway.
The same thing happened a few months ago. It lasted for about 3 or 4 days and then everything was back to normal.
I'm confused. Are you the guys that are back up and running paying at least $4.99 a month for data or are you getting completely free data access??
FallN said:
I'm confused. Are you the guys that are back up and running paying at least $4.99 a month for data or are you getting completely free data access??
Click to expand...
Click to collapse
Personally I am paying $5.99 for TMobile Web (TZones) and yes I am back up and running.
I'm also paying $5.99 a month for T-Mobile web and I just checked and I'm back up and running again without having to change any settings.
I'm also paying $5.99 for T-Mobile web and I just checked and I'm also back up and running without any changes in my settings.
xeno1 said:
I'm also paying $5.99 for T-Mobile web and I just checked and I'm also back up and running without any changes in my settings.
Click to expand...
Click to collapse
So you don't have the Proxy settings in? That is the only way I can get mine to wrk for both Browsing and Push Email.
i wish mine still worked.
none works with or without proxy, i had it working for a few weeks when i got my PPC phone, but now its gone, i dont think i have tzones but i do have unlimited txt/mms stuff (family plan)
Mines back to not working again either. They must be having some kind of problem with their servers because i I can't even get to the T-zones and even if they were trying to close some loopholes so that people couldn't access the entire net they wouldn't shut down T-zones with it.
T-Mobile Making a Big Mistake
I just found this thread. I have two plans with T-Mobile. One for myself (work) and one for my family. I have been with T-Mobile for a year. After coming from Verizon and Cingular. It's been a good experience.
However, T-Mobile's lack of either a 3G network or a decently priced plan is going to push me back to Cingular. I used a Wizard on T-Mobile for the past year. I paid $29.99 per month for their "Total Internet" package. The package includes unlimited Edge Internet and Hot Spots. The hot spot service is next to worthless.
Until T-Mobile offers a full 3G network, the price for unlimited internet on a Wizard, Dash, or Wing should be $14.99 (half what they are now charging).
Since March, I've been using a TyTN on T-Mobiles network. One week ago, I got a Cingular ATT card and Cingy's data plan for $44.00 and it is worth it. I'm crusing the web between 400 and 1000 kbps. On T-Mobiles Edge, I get 75 to 146 kbs. This is not worth $29.99.
I'd keep my wife and kids on T-Mobile and get data plans for two or more of this if the cost were no more than $14.99. That's all it's worth. I've talked to many loyal T-Mobile customers who are switching to AT&T for the same reason.
I hope T-Mobile is listening. They need to get their 3G launched and keep their data rates competetive until they do.
I bought a Fuze at no commitment today, and after I left the store, I noticed that the sales rep took off my MEdia Max 200 Bundle and replaced it with a PDA Plan. I had asked him not to touch my account.
So how can I get the MEdia Max bundle back? I have been poking around online in my account and can't seem to find a way. Any help would be appreciated.
have u tried puttin your sim in another phone ..changingit to the medis max online and then switching the sim back into the fuze??..idk ..jus a thought
Try to convince them that you're using an old phone again...otherwise I don't think you can get it back. Talked to one of the sales people today and he said they're really cracking down on that lately. I still have Media Max, so we'll se how long it lasts.
*Decided to check my phone before bed and I can't get a data connection any more...the salesman said they were actively blocking medianet data plans on these phones, looks like he may have been right.
Bummer. My old phone is a Tilt, and before that an 8525.
Manage your account online?
1) Go to https://www.wireless.att.com/olam/dashboardAction.olamexecute
2) Change device to something like the Shine or Vu
3) Change data plan to MediaNet Unlimited/Max
Doesn't require calling or otherwise lying to a person over the phone.
I can't say/promise this will work with the Fuze -- but it did with the Tilt.
I personally like AT&T's service, so I'm glad to pay an extra $10/month for internet service. YMMV so I respect others decision to pay less if the service isn't working well for you.
BBM-Lee said:
Manage your account online?
1) Go to https://www.wireless.att.com/olam/dashboardAction.olamexecute
2) Change device to something like the Shine or Vu
3) Change data plan to MediaNet Unlimited/Max
Doesn't require calling or otherwise lying to a person over the phone.
I can't say/promise this will work with the Fuze -- but it did with the Tilt.
I personally like AT&T's service, so I'm glad to pay an extra $10/month for internet service. YMMV so I respect others decision to pay less if the service isn't working well for you.
Click to expand...
Click to collapse
I just checked this in my account options and switched my phone from the Tilt to a Samsung A117, but the MediaMax bundles/options aren't available. It still only lists PDA plans, with a minimum add-on of $30/month for unlimited data and $35/month minimum if you're looking for a bundled text option (200 message). Things aren't looking good if they do a check on my features when I upgrade to the Fuze. Has anybody else had their MediaMax taken away/replaced who switched to a Fuze?
This is odd but a nice surprise...after my data stopped working altogether last night I checked it again this afternoon when I had time and noticed it was back working again. I checked my account online and it still has MediaMax, so I'm not sure what my issue was.
If you have an old phone that is supposed to be on Media Max like SMT5600, put the SIM in that phone, make a call, and also open up a webpage.
Now try to go online account and see if you can change the dataplan.
If not call customer care and tell them you have decided to return the Fuze and are now back on your old phone and would like MediaMax put back on the way it was before.
That's what I did and it worked for me
If you all do actually change your pda data to media net. you WILL NOT recieve your rebate, for those that have already done it, kiss that rebate goodbye. For those who have not, wait till you get your rebate then do the sim swap data change.
georgi55 said:
If you have an old phone that is supposed to be on Media Max like SMT5600, put the SIM in that phone, make a call, and also open up a webpage.
Now try to go online account and see if you can change the dataplan.
If not call customer care and tell them you have decided to return the Fuze and are now back on your old phone and would like MediaMax put back on the way it was before.
That's what I did and it worked for me
Click to expand...
Click to collapse
There not stupid, you have a 30 day return policy, cust care can see when you got it (its updated on your account) and if you have returned it, by the date of contract.
The same exact thing happened to me at the store. The rep. told me he was "leaving my account exactly as it is" and when I got home, I had no data plan attached. I angrily called care and demanded my Media Max plan back and was able to get it back but noticed the next day that my data plan seemed to be bottlenecked. In the course of calling tech support for help, they saw that I was using the FUZE, told me that I needed to change my plan for it to work, and then changed it. Low and behold, my FUZE is working as planned.
I may or may not try to switch back at some point to the MediaMax plan since I do have an old 3G handset lying around.
For those of you who are going to attempt to add an older phone IMEI to your account, make sure that your device is 3G capable or your account won't get the "UMTS Attach" feature which automatically gets added when you add a 3G IMEI.
i have a few different old phones lieing around and everytime i put my SIM card in one of those phones and visit the ATT website my device is automatically updated. However, i still can't enable media net. Does media net only work for the phones listed on the ATT site for media net?
Why is MediaMAX more desirable than the PDA + 200 text plan? Aren't both unlimited data and 200 text for $35 a month?
MediaMax is $20/month
You can get MediaMax with unlimited data and text for $35/month whereas the same with the PDA plan is $50/month
KD8DNS said:
If you all do actually change your pda data to media net. you WILL NOT recieve your rebate, for those that have already done it, kiss that rebate goodbye. For those who have not, wait till you get your rebate then do the sim swap data change.
Click to expand...
Click to collapse
So basically what you are saying is, if your Media Max plan is taken away (and I do have one, using it on my current Treo 680 happily) when you begin using the Fuze you just have to suck up the fees for the high PDA data plan until you get your rebate back months later, then at that point stick the sim in another phone and try to switch it back?
Call me crazy, but I have a feeling that AT&T has implemented certain tracking features with this phone that were never present before, such as limiting internet access and being able to fully track usage and data plan automatically with this phone.
Reasoning:
1. I logged into my account online and where I usually see the feature "UMTS Attach", it was replaced with "Tracking Feature UMTS" from the date that I got the FUZE.
2. When I switched back to MediaMax instead of the PDA Personal Plan, my internet worked flawlessly until later on that day when I was getting bottlenecked speeds of 25 kbps max until I called care and re-added the PDA Personal plan.
3. HSDPA disabled by default and the normal reg. changes which would stick no longer function properly.
4. MUCH tighter feature control on this handset than on any handset prior to it: GPS doesn't even work until you download AT&T Navigator, TF3D is completely contstricted by AT&T customizations, Opera comes with AT&T proxies hidden buried in settings etc.
Overall, I think that AT&T has worked very closely with HTC on this phone in particular to reel in advanced users in an attempt to keep them in their walled garden.
Thoughts?
Godrockdj said:
So basically what you are saying is, if your Media Max plan is taken away (and I do have one, using it on my current Treo 680 happily) when you begin using the Fuze you just have to suck up the fees for the high PDA data plan until you get your rebate back months later, then at that point stick the sim in another phone and try to switch it back?
Click to expand...
Click to collapse
What im saying is when you upgrade to ANY PDA, the condition of getting your rebate is the correct feature. I.E. Pda Personal. When the rebate department check's to make sure its still active and the rate hasn't changed as well as the feature then your rebate is processed. If any of the required criteria has changed you will get a postcard saying DENIED. You really need to read the conditions of the rebate witch is stated on the rebate itself.
As far as the Rep changing the feature, this is a gray area. The upgrade of activation WILL NOT allow you to proceed unless the PDA personal feature is added. So in case of upgrade this is why most of you are seeing media net taken off. The rep is required to tell you if a feature is going to be changed, however when it is changed the WSA (wireless service agreement) you sign before leaving states changes made. Calling and griping will get you no were, due to the fact it is impossible to change back to media net if there is a PDA tagged to the account.
So you have a option, keep the PDA personal feature (it works better than media net anyway) Or don't get a PDA. However, when you go do your upgrade, new line, add on whatever. Make sure you know what you are getting. You would not get a credit card without knowing the intrest rate first would you?
You can do the SIM swap trick but wait till you get the rebate.
As far as the feature tracking and control on the phone itself. For the love of god FLASH A ROM. Most senior members and ROM cookers that have ripped the stock rom apart have a general idea why im saying this. FLASH FLASH and FLASH some more. AT&T really did a number on this rom!!!!
iboj007 said:
Call me crazy, but I have a feeling that AT&T has implemented certain tracking features with this phone that were never present before, such as limiting internet access and being able to fully track usage and data plan automatically with this phone.
4. MUCH tighter feature control on this handset than on any handset prior to it: GPS doesn't even work until you download AT&T Navigator, TF3D is completely contstricted by AT&T customizations, Opera comes with AT&T proxies hidden buried in settings etc.
Thoughts?
Click to expand...
Click to collapse
My GPS worked fine out of the box, as well as others who have done reviews.
I can help you!
pmcall said:
I bought a Fuze at no commitment today, and after I left the store, I noticed that the sales rep took off my MEdia Max 200 Bundle and replaced it with a PDA Plan. I had asked him not to touch my account.
So how can I get the MEdia Max bundle back? I have been poking around online in my account and can't seem to find a way. Any help would be appreciated.
Click to expand...
Click to collapse
I am a store manager for an AT&T authorized retailer (private owned). PM me you email address and i will contact you there and i will switch everything over for you.
for the fuze owners. i would like to know what all you guys are paying for your internet access. with a cooked rom, is at&t still able to tell what phone your using? i tried searching for this answer but have not found a definate answer. thanks.
Greg
I believe AT&T OLAM can still tell what phone you'er using. IMEI is hard coded, there isn't any way to hide it unless you probably did something with the hardware (like flashing some chip with some special tool). If you're wondering becuase of the mandatory data plans, and them switching... well I made a call to them, I don't have data, ask for a data opt out, they gave it to me (this was before it became mandatory), but they said if they ever updated my IMEI to my Fuze I'd have to get the data plan apparently, as they still have me down as using a Moto SLVR L7, which I got years ago, and have switched between that phone, a Nokia 6102i, and the Fuze. He said I'd have to update it manually over the phone if I wanted. So, they can tell, but it seems like right now you have to update your IMEI over the phone.
at&t can tell what phone you're using, but it wont be able to tell what software you are running.
I'm using ATT's standard $30 unlimited..
thanks for the answers. i see that when i check my account online, it changes to what phone i am using at that time. however, i have used phones that are not at&t branded. it then can not tell what phone i was using. just thought there was a way around the 30$ plan. it really bugs me that they charge such a difference for data. heck, i pay less than that for my dsl at home. again i appreciate the responses.
the general idea is to provide them with the imei of a non smartphone and you pay $15 a month instead, but if they catch you, i do not know what will happen since it is not exactly legal
Let me get to the point. I just got my G2x yesterday, swapped everything from my N1. On WiFi, np, I can access anything thru the internet. W/o WiFi, I still get MMS and can trick my phone in getting short data, like my current weather in a widget, etc. but when a browser is pulled up, it tells me I have the wrong data plan and I have to update.
Now, I know exactly what this is, my question is more if there is a way of circumnavigating it? I have the same plan I had w/my G1, which was just before the data plans changed and I don't want to have upgrade to one of thier new limited-unltd AND pay more on top of it. I was planning on rooting it anyway as I have my past to Androids (thanks by the way XDA, w/o this site, I couldn't have done it), but was waiting for CM7. I know there are several great ROMs out there though, many more than when I originally flashed my G1 and if by rooting it, I would work around whatever is relaying my phn info.
Oh, and so everyone knows, I haven't updated my imei yet w/TMo, but I've never experienced this before even w/o my imei being updated.
Anyway, hope my rambling has at least stayed near the tracks of reason and someone can give me an answer. If I have to update my service then I have to, I just don't like being "forced" to , makes me think AT&T and I would LOOOOOOVE to get around this!
Thx all...
Call T-Mobile and tell them what you're seeing. They'll probably first tell you that you'll have to upgrade, or pay more. Tell them that is unacceptable and you'd like to be grandfathered in.
See if that works, I've heard that some people who used T-Zones back in the day are grandfathered in at $5.99 for unlimited web. I'm not sure how valid this may be, but try your luck with T-Mobile and post back here what the outcome was.
I'll give it a try, but I'm going to give hope a chance and hold my breath hoping that maybe, just maybe, this can be circumnavigated by freezing and/or removing some sort of pre-installed mothership progam hidden in one of the many bloatware by TMo...
im grandfatherd with the 6 dollar tzones but it cut off on me last week like when i go to the web it tells me my plans not sufficent for it so idk what to do but im not gettin a data plan
If you are on T-Zones I really doubt you will be able to keep it. What I would do is call retentions and try to get them to put the grandfathered $20 Android plan on there so at least you get it for a little bit less.
Pretty much the same thing I'm getting, it redirects me to web2go.com and tells me I have to update my data plan.
Don't get me wrong, if the TMo commercial chick dressed up like a dominatrix, I would make it my screensaver among other things, it doesn't mean I long for my provider to act the role...
Did you renew your contract?? I am still using the $25 plan I got when I had my G1. At some point (can't remember if I was still on G1 or Nexus One) but I had to switch to the "Android Data Plan" instead of the G! plan (to get Visual Voicemail). My price remained the same, just the name changed. But, I didn't renew my contract when I bought this phone.
Nope, no contract.
RhynosAndroid said:
Let me get to the point. I just got my G2x yesterday, swapped everything from my N1. On WiFi, np, I can access anything thru the internet. W/o WiFi, I still get MMS and can trick my phone in getting short data, like my current weather in a widget, etc. but when a browser is pulled up, it tells me I have the wrong data plan and I have to update.
Now, I know exactly what this is, my question is more if there is a way of circumnavigating it? I have the same plan I had w/my G1, which was just before the data plans changed and I don't want to have upgrade to one of thier new limited-unltd AND pay more on top of it. I was planning on rooting it anyway as I have my past to Androids (thanks by the way XDA, w/o this site, I couldn't have done it), but was waiting for CM7. I know there are several great ROMs out there though, many more than when I originally flashed my G1 and if by rooting it, I would work around whatever is relaying my phn info.
Oh, and so everyone knows, I haven't updated my imei yet w/TMo, but I've never experienced this before even w/o my imei being updated.
Anyway, hope my rambling has at least stayed near the tracks of reason and someone can give me an answer. If I have to update my service then I have to, I just don't like being "forced" to , makes me think AT&T and I would LOOOOOOVE to get around this!
Thx all...
Click to expand...
Click to collapse
Do you know the name of the actual plan you have? I am a Tech Care rep and the only time you would need to change from a grandfathered plan is if you had a generic smartphone plan instead of an android specific plan.
You may have to upgrade to the android specific, but there are ways around paying the higher cost. Retentions is a good way, got a guy the $20 buck plan yesterday to match his loyalty Blackberry internet plan through retentions.
Glad I'm on Simple Mobile can't beat the price
mikebionca06 said:
Glad I'm on Simple Mobile can't beat the price
Click to expand...
Click to collapse
True but good luck with any customer service or tech support.
I just got my G2x today coming from my N1. I was able to keep my Myfaves + unlimited android data, in fact it was recommended i keep it because it has a 5gb cap and the new plan would be 2gb
Adam7986 said:
True but good luck with any customer service or tech support.
Click to expand...
Click to collapse
Ive been with them since it was available ,never had to call customer support and never had an issue...
as far as i have tried the t-zones or t-web plan will not work, i had to finally ditch mine after 7 years, i did call t-mobile and asked to speak to a loyalty rep. which i then explained that i was not going to pay more than 20 for a plan with a new 2 year upgrade, which did not take to much convincing they gave me the unlimited Android data plan for 20 bucks a month. Trust me i did not want to let go of my 9.99 plan which worked great with my HD2 with 3g speeds, but for an extra 10 bucks a month its worth not having to worry about will it work and trying to find the right settings.
Yeah, I'm sure I'm going to have to buckle as well. Going to flash the CM build that was just released. After that, go the loyalty route I guess.
Oh, and...
GO POKES!
So can anyone confirm you have to upgrade from the g1 plan to take advantage of 4h data speeds?
donutman said:
So can anyone confirm you have to upgrade from the g1 plan to take advantage of 4h data speeds?
Click to expand...
Click to collapse
That is just a name change - has no effect on speeds.
Still on my "Android Unlimited" for $25 (after changing from "G1 Plan" for VVM).
mikebionca06 said:
Ive been with them since it was available ,never had to call customer support and never had an issue...
Click to expand...
Click to collapse
Did you buy your SIM from SM directly?
-bZj
donutman said:
So can anyone confirm you have to upgrade from the g1 plan to take advantage of 4h data speeds?
Click to expand...
Click to collapse
Nope, as I said Im still on my plan from my G1 that was also used on the N1. they just gave me a new sim card.
mikebionca06 said:
Ive been with them since it was available ,never had to call customer support and never had an issue...
Click to expand...
Click to collapse
Which is great, but if one day you need it, they don't have a contact number/e-mail listed on their website and T-Mobile can't help you.
Well, I added the "data throttling removal" patch because at least a few of the posts sounded as if by using this Paul O'Brien patch they circumnavigated the need to change plans. Alas, to no avail, although now, I shouldn't have to worry about data throttling should I downgrade to the (limited) unlimited plan.
It appears than my Holy Grail continues to elude me! At this point, I would even just accept some Knights who say "NI!" I'd trade a shrubbery for a resolution...
HI,
I recently purchased a Samsung Galaxy Tab 2, the 7" version with 3G (P3100) in the UK, it is unlocked.
At first I intended to continue to use my Orange SIM that allowed 250mb of free use. It soon became apparent that this would not be enough.
So I signed a rolling one month contract with Three, allow all you can eat data for your smart phone. However, 56MB later (day 3) they switched the data off, the message is saying that I have moved my SIM from my mobile phone and put it in a tablet, this is not what it is designed to do.
My trouble is, if I go for the "Broadband" options then I'll not be able to use the voice facility that the phone offers. I have spent about 45 minutes speaking to Three but they cannot offer a solution. As far as they are concerned it is a tablet and the only option is Mobile Broadband with no voice capability.
Any Idea, custom ROM so they cannot detect the Tablet as a Tablet?
Oh, if I put the SIM back into a smartphone then the data connection works again.
Thanks
Kev
Hi
I had the exact same problem. I came from the Galaxy note 2(i needed a bigger screen) and so i put my contact sim card in and had the same problem. I was not happy, so i called them and went straight to the technical team and explained that i needed to use my sim in this device.
My argument was that it had the exact same capabilities as the note and that the note was classed originally as a small tablet.
Whilst i understood that the WiFi version of the tab 2 WAS just a tablet, the 3 G version had gsm radios just like a phone. I escalated the complaint to the senior technical team and put pointed out that the 2 devices were no different and as a paying customer with a Samsung device that was SPECIFICALLY made to be used as a phone, that 3 as a network should lift the restriction on my 3G allowance. Moreover, they then relented AND admitted that they were looking to relax their guidekines on this matter.
I pointed out that every version of Samsung's tablets has a 3G version with full phone capabilities, and that so many people were using these as their sole devices.
I advise you go back to them, go straight to the technical team, argue there case, and ask for it to be escalated if need be. Please feel free to quote my own situation in this matter stating that I'm a customer and they allowed me to use my sim fully in my tab 2
Keep us posted
WoW, this gives me a little hope.
I spent another hour on the phone yesterday, I spoke to a member of the technical team and he seemed very knowledgeable. Even telling me the cheapest option to get full broadband (but no voice). Even went on to say that other providers in the UK did do voice and data that would work in the tab 2.
However, I did pick up one blatant lie, he said that the mobile phone sim would not allow streaming, HTTPS, or +18 websites, ensuring me that these sites just would not load. Well, my tab was loading these, I streamed live TV from a field in the middle of no where lol.
I'm tempted now to write a letter because I'm getting no where on the phone, I'd like to point out some inconsistencies on their website. I.e. their choose the right sim wizard. Unless you have an iPad it guides you to the sim I purchased. Also the pictures, the tablet and smartphone are the same, for broadband it is a picture of a laptop. The reason for going to this length is that they are telling me they can't even swap my contract, I must give 30days notice!
I'll ring them again on Friday, for now I'm back to orange lol.
Thanks for your input,I'll definitely keep you updated as I expect this issue to get worse as more phone / tablets or phablets become available.
Kev
Well done, hope it works out for you
I'm only with 3 on the remainder of my contact ( 9 months) then going to switch to 30 day rolling contract. They give the most data out of all of the networks, even if their customer service is rubbish.
It might be worth persisting with your case, my question to them was how can my tablet be a tablet when it can receive calls, and the very fact i was talking to them on it made them agree with me.
Don't let them lie to you or try and pass any false information onto you. Ask to speak to the senior tech team, as when i spoke to the tech team, they were basically useless and couldn't really answer. I asked for a more senior team and they escalated the case promising I'd here back in 72 hrs which i did.
Stick with it mate, orange data allowance is crummy, and 3 will give in in you persist
Keep me posted
Since tomorrow is the day I'll ring Three again, can you give me a clue as to what they did to get yours working? Was there any setting changes? The last guy I talked to gave me some new settings, they did not work but it was food for thought. I.e. the APN setting etc.
Kev
OK, so the latest call is another 20 minutes long where i keep repeating what the issue is with a nice sounding girl telling me she understands. Although the lack of verbal communication related to the issue from her part clearly told me otherwise. This was clarified when towards the end of the conversation she said, "so you need me to blocked the IMEI from our system?".
My shear frustration at this point lead to her raising a call for her manager to call me back - let's hope they understand lol.
Kev
bionicbone99 said:
OK, so the latest call is another 20 minutes long where i keep repeating what the issue is with a nice sounding girl telling me she understands. Although the lack of verbal communication related to the issue from her part clearly told me otherwise. This was clarified when towards the end of the conversation she said, "so you need me to blocked the IMEI from our system?".
My shear frustration at this point lead to her raising a call for her manager to call me back - let's hope they understand lol.
Kev
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The offers with 3 are great.... the staff..... ( am allowed to swear in these forums?? lol), let's just say that if they were turkeys, their days would be numbered!!
Stick with out, use the term"I wish to escalate the case to the senior technical team".. they WILL get it!
Keep me posted
pglandscapes said:
The offers with 3 are great.... the staff..... ( am allowed to swear in these forums?? lol), let's just say that if they were turkeys, their days would be numbered!!
Stick with out, use the term"I wish to escalate the case to the senior technical team".. they WILL get it!
Keep me posted
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Well, I don't give up easily but this has beat me. There seems no way of getting round this with Three. The mobile team want to put you through to broadband team saying its clearly a tablet, the broadband team just put you back through to the mobile team as they don't support voice devices. Even the senior team leaders wont have it, they just keep saying you've clearly been told you can't use this device on our mobile network.
I'm not sure how you (pglandscapes) got this resolved but I'd keep quiet and not change anything about your plan. For anyone else thinking this is an option clearly is it not, trust me I have now tried everything and then some, in fact they are now getting angry at me for keep ringing them LOL.
To recap, I was trying to use a Three Mobile Phone SIM in a Samsung Galaxy Tab 2 7" 3G version so I could continue to use the full voice capabilities of the device, very quickly Three blocked the data use to this device although placing the SIM back in a smartphone made it work again.
I'm back with orange, canary 10 (SIM only) , 1 month plan which seems to work fine.
I hate to say it but I may try the Three Broadband 10GB monthly version, I'm told I'll loose voice features of the phone but I'm just curious now. Wont I look a fool though if that works perfectly LOL.
Kev
Maybe Virgin
Well, the latest update is Virgin say that support the Samsung P3100 better known as the Galaxy Tab 2 7" with 3G (via online chat and validated by the settings you can download from their website).
I ordered the SIM and its 90 pence cheaper per month on all you can eat.
Does anyone know if Virgin is really just Three? Just worried that they will be the same :crying:
Kev
Truly baffled!
To be honest, one of my conversations lasted over 1.5 hours!!
I simply stated originally that my data allowance had been blocked and i wished to speak to someone in a senior position.
My hook was i was paying for the top tariff and that 3 weren't fulfilling their part of the contact as a supplier by limiting my data allowance in a device that had complete gsm capabilities. I specifically asked them to define the difference between the galaxy note 2 and the galaxy tab 2.
Their reply was that one was a tablet and one was a phone.
I questioned how this could be defined to which they answered on one device i could make calls and send text messages and in the other i couldn't.
When i pointed out that both devices had EXACTLY the same functionality they were stumped!
I then asked them to differentiate between the iPhone at 3.5 inches, and the galaxy note at 5.5 inches, a whole 2 inches bigger!
They're reply was that they were both classed as phones and that one simply had a larger screen. I pointed out that the Dell streak was released as a tablet and that was 5 inches, and yet had full phone capabilities.... they then went quiet!
I then pointed out that a pure tablet such as the nexus 7 or the iPad, even the 3g versions don't have gsm radios, thus making them tablets. However, the ones with gsm radios can be classed as large phones, and that the factor of the larger screen cannot be used as a defining factor if said device has full gsm functionality!
They conceded the point and even said they were" looking to change their legislation on this matter as the lines were becoming finer all the time regarding such devices!"
THAT is how i got it. In truly sorry it hasn't worked for you
pglandscapes said:
...let's just say that if they were turkeys, their days would be numbered!!...
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To be fair, this applies to us all doesn't it? If I were a turkey I know I wouldn't be making many plans for the future...
Have you looked at GiffGaff? They have a £12 Goodybag (effectively a monthly rolling contract - you choose whether to buy another goodybag each month). This provides unlimited data plus unlimited texts and SMS.
Does it work in a tablet? Check out this thread in their forums. This seems to confirm that:
if a device can make and receive calls and texts out of the box without modification then it is classed as a phone and can be used with goodybags
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Best you check with them to confirm, but it looks like you might be okay with the P3100.
Mr Anderson said:
To be fair, this applies to us all doesn't it? If I were a turkey I know I wouldn't be making many plans for the future...
Have you looked at GiffGaff? They have a £12 Goodybag (effectively a monthly rolling contract - you choose whether to buy another goodybag each month). This provides unlimited data plus unlimited texts and SMS.
Does it work in a tablet? Check out this thread in their forums. This seems to confirm that:
Best you check with them to confirm, but it looks like you might be okay with the P3100.
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Cheers buddy, I had spotted this as an option, and if it does not workout with Virgin I will OK at this next.
I actually took online help with virgin and copied the convo of them saying they fully supported the p3100 so if this does not work out it should be easier to get out of the contract. Lol
I've cancelled the Three contract today, they seemed amazed that my Orange SIM worked OK in it. I get the impression they don't really believe what I,m saying. Probably think I'm trying to scam them and really want to use there all you can eat in an iPad.
Oh well.
Kev
Taking a closer look at giffgaff it would appear this could be a very good solution if it does not workout for me with Virgin. I actually like how open their service seems to be, taking a look at this link shows that the usage can be fair and reasonable. Frankly, if someone is using more than 3gb a day then they deserve to be kicked off because they ruin the service for others.
http://community.giffgaff.com/t5/Learn-giffgaff-Top-Tips/Unlimited-Mobile-Internet-with-a-goodybag/ta-p/5577838
There are a few people that have had issues on giffgaff with similar phones, one person was reporting being blocked and stated they had yet to use 1 gig in the 3 weeks they had been connected, so that's a bit worrying. It looks like the end result was they terminated their account. But who knows, maybe they were abusing the system as there are not many reports like that and many others from people with similar devices reporting no issues.
Looking at my stats so far, i'd be amazed if I used more than a gig a month once I'd got the new device excitement out the way lol.
I'll keep this thread updated with how I get on.
Update: Sent email to giffgaff to see if they will indeed support this device as a large smartphone.
Kev
bionicbone99 said:
Taking a closer look at giffgaff it would appear this could be a very good solution if it does not workout for me with Virgin. I actually like how open their service seems to be, taking a look at this link shows that the usage can be fair and reasonable. Frankly, if someone is using more than 3gb a day then they deserve to be kicked off because they ruin the service for others.
http://community.giffgaff.com/t5/Learn-giffgaff-Top-Tips/Unlimited-Mobile-Internet-with-a-goodybag/ta-p/5577838
There are a few people that have had issues on giffgaff with similar phones, one person was reporting being blocked and stated they had yet to use 1 gig in the 3 weeks they had been connected, so that's a bit worrying. It looks like the end result was they terminated their account. But who knows, maybe they were abusing the system as there are not many reports like that and many others from people with similar devices reporting no issues.
Looking at my stats so far, i'd be amazed if I used more than a gig a month once I'd got the new device excitement out the way lol.
I'll keep this thread updated with how I get on.
I wish you the best of luck and hope this works out for you dude!
Update: Sent email to giffgaff to see if they will indeed support this device as a large smartphone.
Kev
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Click to collapse
I wish you the best of luck and hope this works out for you dude!
OK - Here's the latest.
On the 24th Dec I applied for a Virgin SIM (T-Mobile / EE backbone)
On the 25th Dec I applied for a GiffGaff SIM (O2 backbone).
I also sent an email to GiffGaff asking them to confirm they would support the device on their £12 goodybag (250 mins, unltd txt, unltd mobile data).
Both companies said they would send an email when the SIM had been dispatched - I love a good response test
27th, GiffGaff confirm by email that they have no issues with the device as long as I dont exceed there fair usage policy (1GB per hour / 3GB per day) along with some other fair usage which they did not actually stipulate but I expect this is P2P (torrents) etc.
27th, GiffGaff dispatch the SIM
29th, Giff Gaff SIM arrives and I credit it with the £12 goodybag, 5 minutes later the account is activated and I'm rock and rolling
30th Dec, time for some GiffGaff tests (for easy I'll add as a picture)
Conclusion, assuming GiffGaff don't cut me off for steaming and there is no reason to suggest they will based on my tests then I'm happy. The tests show I could watch TV for about 6 hours per day (even at maximum wifi type speeds which I doubt I would ever get over GiffGaff), at the maximum GiffGaff rate recorded of 180MB per Hour I could get 16 hours of Live TV before I need worry. I think if someone needs more than this they need a better life not a better service provider
Oh - Not heard anything from Virgin at all LOL.
Kev
bionicbone99 said:
OK - Here's the latest.
On the 24th Dec I applied for a Virgin SIM (T-Mobile / EE backbone)
On the 25th Dec I applied for a GiffGaff SIM (O2 backbone).
I also sent an email to GiffGaff asking them to confirm they would support the device on their £12 goodybag (250 mins, unltd txt, unltd mobile data).
Both companies said they would send an email when the SIM had been dispatched - I love a good response test
27th, GiffGaff confirm by email that they have no issues with the device as long as I dont exceed there fair usage policy (1GB per hour / 3GB per day) along with some other fair usage which they did not actually stipulate but I expect this is P2P (torrents) etc.
27th, GiffGaff dispatch the SIM
29th, Giff Gaff SIM arrives and I credit it with the £12 goodybag, 5 minutes later the account is activated and I'm rock and rolling
30th Dec, time for some GiffGaff tests (for easy I'll add as a picture)
Conclusion, assuming GiffGaff don't cut me off for steaming and there is no reason to suggest they will based on my tests then I'm happy. The tests show I could watch TV for about 6 hours per day (even at maximum wifi type speeds which I doubt I would ever get over GiffGaff), at the maximum GiffGaff rate recorded of 180MB per Hour I could get 16 hours of Live TV before I need worry. I think if someone needs more than this they need a better life not a better service provider
Oh - Not heard anything from Virgin at all LOL.
Kev
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Click to collapse
Well done mate, really pleased it's worked or for you!
I just thought I'd add one final update to this thread before marking it as solved.
I put a very comprehensive letter together and sent registered post to Three. I pointed out some inconsistencies on their website and at point of sale.
They called me and said they had reviewed my device and see that it is a little confusing from a customers point of view and that they don't actually have a package that is dedicated to the phone & tablet "phablet" market. They will look to address these issues very soon, and if you read this they may already have done so.
As a result they have waved all charges and although I will receive a final invoice they will waver this too. They did say that I could continue to use the phone service until it was ceased and I would not be charged.
The Virgin SIM eventually arrived yesterday, but as I am now non GiffGaff I shall not be activation that.
GiffGaff, I guess much of this is personal choice and depends on the service levels in the areas you visit. I will say this though, I'm very happy. GiffGaff using the O2 network has a great signal, as they have both 2G and 3G it works well indoors too (for those places where there is no free WiFi).
I sit here with a full signal capable of stream TV from my arm chair. Not that I would, obviously I'd use WiFi, but capable none the less.
Got there in the end.
Kev
bionicbone99 said:
I just thought I'd add one final update to this thread before marking it as solved.
I put a very comprehensive letter together and sent registered post to Three. I pointed out some inconsistencies on their website and at point of sale.
They called me and said they had reviewed my device and see that it is a little confusing from a customers point of view and that they don't actually have a package that is dedicated to the phone & tablet "phablet" market. They will look to address these issues very soon, and if you read this they may already have done so.
As a result they have waved all charges and although I will receive a final invoice they will waver this too. They did say that I could continue to use the phone service until it was ceased and I would not be charged.
The Virgin SIM eventually arrived yesterday, but as I am now non GiffGaff I shall not be activation that.
GiffGaff, I guess much of this is personal choice and depends on the service levels in the areas you visit. I will say this though, I'm very happy. GiffGaff using the O2 network has a great signal, as they have both 2G and 3G it works well indoors too (for those places where there is no free WiFi).
I sit here with a full signal capable of stream TV from my arm chair. Not that I would, obviously I'd use WiFi, but capable none the less.
Got there in the end.
Kev
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Click to collapse
A very big Pat on the back for sticking with it mate. Well done indeed for persevering with this.
Good luck with gifgaf and happy new year!.
As a side note, I've just installed cm10 on my p3100.... loving it!
Highly recommended
My first daft question of the year lol
I think CM10 is a 3rd party ROM, but why would people choose it over Android? What are the deciding factors for you?
bionicbone99 said:
My first daft question of the year lol
I think CM10 is a 3rd party ROM, but why would people choose it over Android? What are the deciding factors for you?
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For me I wanted the closest vanilla aosp experience I could get, and this for me is it.
I love the nexus 7, but I need both camera and phone, so this is the only tablet I know that has them.
Running Samsung's version of jelly beam 4.1.1 was great but, it was filled with so much bloat ware that with just a few processes running, it still lagged a little.
I looked at cm10.1 and thought" wow, stock jelly bean", so I took the plunge.
Interestingly enough running the touchwiz, my tab would regularly have around 45 processes running in the background. With this it has around 24!!
So much slicker and smoother.
I also wanted all the cool jelly beam stuff like the camera with the editing, daydream, the notifications shades, basically everything that made it as stock as possible.
I didn't want to run 3rd party launchers and tons of different apps, I wanted my OS to be this good!
Anyway, those were my deciding factors, other people may have different ones.
Hope this helps