Last saturday I bought a second hand motorola motoz. It was locked with Bell and my provider is telus. SO I contacted bell to get it unlocked. so we went through all of that and they said it was unlocked. but i never got an unlock code. so i called back and they said the phone was unlocked already and they never had the unlock code anymore. but the phone is still asking for a unlock code. I called their specialist and they told me to contact motorola. i contacted motorola and waited a week for the same answer as before. they never had the unlock code, is their anything else i could do? or do i just give up and get rid of the phone.
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I called AT&T today to ask for the unlock code as I'm gonna go back home next week. I've been using the Cappy with AT&T since August 31, so it is more than 90 days. As experienced with T-mobile before, I was able to get the unlock code after using T-mobile service for more than 90 days. But that is not the case with AT&T and Captivate. The guy over there told me that there is an exclusive agreement or something like that which make the Captivate not eligible to be unlocked. That really upsets me. Well, I know that without AT&T technical we still can unlock the phone to use with another carrier (Using the unlock tool) but AT&T pisses me off!!!
Btw, I have a little concern (that is the reason why I called AT&T). Is there any difference between using the unlock tool and getting the code from AT&T for unlock? Also, do we need to root before using the unlock tool?
Thanks
Uhhh, just call back and get a different rep. I am almost certain you can get an unlock code. Tell them you are going over-seas for business, or visiting family etc. I think by law they have to give you the code (if you meets certain restrictions)
Just use this app to get the unlock code, and forget AT&T.
http://www.appbrain.com/app/samsung-galaxy-s-unlock-tool/com.clarkehackworth.SamsungGalaxySUnlock
There is no difference in the methods, the code the app gets is the same as the one in AT&T's database.
Thanks guy. I did call 2 reps today and got the same answer. Stupid. Regarding the Galaxy S unlock took, I believe that I need to choose No-Root Gen Codes button if my phone hasn't been rooted yet. But why do we need Root Gen Codes while we can unlock w/o root?
Hello XDA-Developers,
I am at my wits end. I can not for the life of me find a Sim Unlock code for my Samsung Note 3 N900W8.
I will start from the beginning... I purchased this phone from a woman who is the manager of a telecommunications in London ON. She listed the phone on Kijiji as "Brand new in box, unlocked!". I met her at a kiosk for my carrier to test the phone on one of their sim cards. It turned out the phone was sim locked. She seemed nice enough and genuinely surprised when it came up sim locked. She said she had received the phone as a promotional gift from her company, but didn't like the size of it and wanted to use her existing phone. She asked me if I would prefer to have her get it unlocked or she would take 50$ off of our originally agreed price to put towards the unlocking cost. I opted to get it unlocked myself, my mistake lol.
First I had to find out which carrier it was locked to so through a process of elimination I figured out it was locked to Bell. I contacted Bell and asked to get a sim unlock code from them. They said that they have no record of my phone in any of their data bases and that I should contact Samsung and confirm that my phone is locked to Bell. I contacted Samsung who confirmed that my phone is locked to Bell. I contacted Bell again and they put me through to tech support. He was a nice guy, but didn't give me the answer I wanted lol. He said that because my IMEI is not in any of their data bases that there's no way for him to give me a code. He suggested flashing a different kernel and it would remove the sim lock? I'm sorry I am not that knowledgeable when it comes to this stuff. Anyways, I have taken the phone to 3 reputable phone repare shops in my area and tried cellun******.net. All have said that they can't find an unlock code?
You guys are my last resort, any and all help is greatly appreciated.
Thank You!
hi Lg stylo H 631 t-mobile
ihave code for unlock network but when inter 2945#*631# show nothing
try device unlock for t-mobile to unlock till me is faild
how how can enter code to unlock ??
i have to code NCK & SPCK
You should have an app to request a carrier unlock. If the T-Mobile and the MetroPCS devices are essentially the same I don't see why this would not be the case. My MetroPCS LG G Stylo has the app on the home screen in the folder which contains all of my MetroPCS apps. I've actually been fighting with support about getting mine unlocked prior to the 90 day policy for use when I am in Germany.
I have problems unlocki ng my phone i bought someone off craigslist with a lock. On it cani get some help to google unlock this acct so i can activate my phone
Good luck trying to unlock the Style H631 with T-Mobile. They are a bunch of lying manipulating thieves. My mother bought the phone from T-Mobile 2 years ago, she was paying $65.00 a month ($15.00 included for phone payment). I told her to go with H2O, Cricket or AT&T, which have he best reception where we live. I told her to unlocked network her Stylo, we tried by codes by purchasing from online unlock companies, didn't work. I told her to contact T-Mobile and asked for an unlocked code since she was with them for 2 years and never miss a payment. They told her that she needed to pay the remainder of the phone in order for them to give them an unlock code. She did, it was around $120.00. At the time, they gave her a receipt and gave her a number to call. She called and told her that it can't be done because she already unlocked 2 phones in one year, and they only unlock one phone per year. It doesn't make sense, it was her first time unlocking a phone with T-Mobile, she then replied to them, if you can only unlock one phone per year, then how come it shows 2 phone in one year?
If you are with T-Mobile, you are simply out of luck, and the app to unlock is just an app that will display "device can't be unlock" or something along those lines. Best of luck.
I've contacted T-Mobile directly, and they said that they do not have the ability to do so because I did not purchase the device directly from them, even though it is a T-Mobile branded device. The representative also contacted Samsung with me on the phone, Samsung specifically stated that the device can be unlock, and the carrier does it. Doesn't make any sense to me that they can't unlock it when they have my phone's IMEI in their database, and they can recognize it. To top that off, the device is paid in full, not financed. Anyway, got this escalated to the manual unlock team, but was told there's no guarantees. Will see how that goes.
Have anyone gotten their T-Mobile branded device bought directly from Samsung unlocked? Or anyone got their carrier branded device bought from Samsung unlocked?
I been trying to find a sim I can try to see if mine is unlocked but seems like everyone I know is on TMobile hahaha I bought mine thru Samsung as well paid in full I will try going to a att see if they have a sim I can try
If everything is the same, then the device should be locked. Just tried an ATT sim on my T-Mobile device, and that doesn't work.
Exact situation I went through with AT&T. They also first told me they couldn't unlock it cuz I didn't buy directly from them, however, after a few escalations to support I finally got someone that understood and I had the unlock code before the phone call ended. Just keep trying.
The escalation of my case to the unlock team resulted in receiving an automated email telling me to use the unlock app when I explicitly mentioned that method does not work..... Sigh... The incompetence of these people. Contacting them on twitter now, we'll see the results of that.
In the meantime, what's everyone's experience so far trying to get their carrier branded device unlocked?
Same issues with my s8... Samsung says T-Mobile will should be able to unlock it...and T-Mobile says it is not an eligible phone since not purchased through T-Mobile. Any other suggestions how i can unlock my phone?
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MNX1024 said:
The escalation of my case to the unlock team resulted in receiving an automated email telling me to use the unlock app when I explicitly mentioned that method does not work..... Sigh... The incompetence of these people. Contacting them on twitter now, we'll see the results of that.
In the meantime, what's everyone's experience so far trying to get their carrier branded device unlocked?
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Click to collapse
Have you been able to get your phone unlocked? I'm in the same situation right now
How in the hell can they not unlock a device that is BRANDED by T-Mobile and PAID OFF with T-Mobile? I would of returned the device (if within the return period) and Bought an Exynos Variant. I have an Exynos S8+ on AT&T here in the US and I haven't had any issues with carrier compatibility.
With having my Pixel purchased through Verizon, and being paid off, how can i get them to unlock my bootloader??
Will not happen sorry!
The only thing Verizon will do is unlock a phone from the carrier... Since this is already carrier unlocked even if purchased thru Verizon they won't do anything for you... Only known way to unlock a vzw locked bootloader was when it was first released and I doubt anyone is still trying to figure it out for new updates
I sort of went down this road. First I chatted with Google who said that only Verizon could unlock the phone (phone's bootloader).
I then called Verizon and said that Google said only they could unlock the bootloader. Verizon said that they couldn't do it because it would void the warranty. I said "GREAT! I want to forfeit my warranty. I'll put it in writing." Then Verizon says that the phone has a google warranty as well and that they can't do it because it void's Google's warranty.
Back on the phone with Google. Google says that unlocking the bootloader will not void any warranty. That is actually how they sell their own phones (I knew this already). Google offered to write a support ticket saying they can't unlock the bootloader and to recommend that I contact Verizon to have it unlocked. They explicitly said the warranty would still be covered. I attached part of their reply below. If you think you could use it, I can get the full reply except for my IMEI number and you can try to pursue something from Verizon.
Verizon said they couldn't do it. I stopped pursuing it.
You can try this: https://forum.xda-developers.com/pixel/how-to/read-regret-buying-verizon-edition-t3581406