[Q] Getting Verizon to Unlock my Bootloader - Google Pixel Questions & Answers

With having my Pixel purchased through Verizon, and being paid off, how can i get them to unlock my bootloader??

Will not happen sorry!

The only thing Verizon will do is unlock a phone from the carrier... Since this is already carrier unlocked even if purchased thru Verizon they won't do anything for you... Only known way to unlock a vzw locked bootloader was when it was first released and I doubt anyone is still trying to figure it out for new updates

I sort of went down this road. First I chatted with Google who said that only Verizon could unlock the phone (phone's bootloader).
I then called Verizon and said that Google said only they could unlock the bootloader. Verizon said that they couldn't do it because it would void the warranty. I said "GREAT! I want to forfeit my warranty. I'll put it in writing." Then Verizon says that the phone has a google warranty as well and that they can't do it because it void's Google's warranty.
Back on the phone with Google. Google says that unlocking the bootloader will not void any warranty. That is actually how they sell their own phones (I knew this already). Google offered to write a support ticket saying they can't unlock the bootloader and to recommend that I contact Verizon to have it unlocked. They explicitly said the warranty would still be covered. I attached part of their reply below. If you think you could use it, I can get the full reply except for my IMEI number and you can try to pursue something from Verizon.
Verizon said they couldn't do it. I stopped pursuing it.

You can try this: https://forum.xda-developers.com/pixel/how-to/read-regret-buying-verizon-edition-t3581406

Related

Unlock T-mobile branded S8+ bought directly from Samsung

I've contacted T-Mobile directly, and they said that they do not have the ability to do so because I did not purchase the device directly from them, even though it is a T-Mobile branded device. The representative also contacted Samsung with me on the phone, Samsung specifically stated that the device can be unlock, and the carrier does it. Doesn't make any sense to me that they can't unlock it when they have my phone's IMEI in their database, and they can recognize it. To top that off, the device is paid in full, not financed. Anyway, got this escalated to the manual unlock team, but was told there's no guarantees. Will see how that goes.
Have anyone gotten their T-Mobile branded device bought directly from Samsung unlocked? Or anyone got their carrier branded device bought from Samsung unlocked?
I been trying to find a sim I can try to see if mine is unlocked but seems like everyone I know is on TMobile hahaha I bought mine thru Samsung as well paid in full I will try going to a att see if they have a sim I can try
If everything is the same, then the device should be locked. Just tried an ATT sim on my T-Mobile device, and that doesn't work.
Exact situation I went through with AT&T. They also first told me they couldn't unlock it cuz I didn't buy directly from them, however, after a few escalations to support I finally got someone that understood and I had the unlock code before the phone call ended. Just keep trying.
The escalation of my case to the unlock team resulted in receiving an automated email telling me to use the unlock app when I explicitly mentioned that method does not work..... Sigh... The incompetence of these people. Contacting them on twitter now, we'll see the results of that.
In the meantime, what's everyone's experience so far trying to get their carrier branded device unlocked?
Same issues with my s8... Samsung says T-Mobile will should be able to unlock it...and T-Mobile says it is not an eligible phone since not purchased through T-Mobile. Any other suggestions how i can unlock my phone?
Sent from my SM-G955U using Tapatalk
MNX1024 said:
The escalation of my case to the unlock team resulted in receiving an automated email telling me to use the unlock app when I explicitly mentioned that method does not work..... Sigh... The incompetence of these people. Contacting them on twitter now, we'll see the results of that.
In the meantime, what's everyone's experience so far trying to get their carrier branded device unlocked?
Click to expand...
Click to collapse
Have you been able to get your phone unlocked? I'm in the same situation right now
How in the hell can they not unlock a device that is BRANDED by T-Mobile and PAID OFF with T-Mobile? I would of returned the device (if within the return period) and Bought an Exynos Variant. I have an Exynos S8+ on AT&T here in the US and I haven't had any issues with carrier compatibility.

Verizon bootloader?

I asked Verizon and they deleted my question. If I payed off my Verizon Pixel the device belongs to me so under some law they should legally be held to unlock my bootloader. Do they if the device is paid off?
There is no such law and they will not unlock your bootloader.
Kinda funny
That's funny because I found the law on the Verizon website community.verizonwireless.com/thread/778109
Reverseslayer said:
That's funny because I found the law on the Verizon website community.verizonwireless.com/thread/778109
Click to expand...
Click to collapse
No you didn't. You found a law about SIM locking, not bootloader locking. The phone is already SIM unlocked.
Reverseslayer said:
I asked Verizon and they deleted my question. If I payed off my Verizon Pixel the device belongs to me so under some law they should legally be held to unlock my bootloader. Do they if the device is paid off?
Click to expand...
Click to collapse
And don't forget that this is YOUR problem for buying a phone thru verizon
Before the google pixel went on sale it was publically known and confirmed that verizons version of the pixel would be bootloader locked and was posted, blogged, ridiculed at just about every tech site on the web, you have no one to blame but yourself
I love reading posts like this, I almost have to change my shorts from the entertainment.
Sent from my Pixel using XDA-Developers Legacy app
So I chatted with Google about this rumors of people trading thier Verizon phone for refurbished Google store versions. This not true do not waste your time. Google refused to send me a different device, stated " if you want to send us your Verizon model for replacement it will be replaced with a Verizon model." Google said if I have Verizon deactivate the phone on the network ie: turn an old phone back on during this process as to keep your Verizon account. Once deactivated phone will be carrier unlocked (phone must be paid off) then when you insert a sim card from another carrier it will make available OEM unlock in developer settings!! Then you can install twrp and reinsert Verizon sim and poof you have unlock bootloader, custom recovery/root. Can anyone please confirm this works. I cannot as my phone is not paid off and Verizon will not deactivate it from there network.
raybonz420 said:
So I chatted with Google ..Once deactivated phone will be carrier unlocked (phone must be paid off) then when you insert a sim card from another carrier it will make available OEM unlock in developer settings!!
Click to expand...
Click to collapse
Nonsense. The only way to get your Verizon device to oem unlock is to sell it and buy a Google phone. I don't know how many different ways to say this.

Unlocking help?

Last saturday I bought a second hand motorola motoz. It was locked with Bell and my provider is telus. SO I contacted bell to get it unlocked. so we went through all of that and they said it was unlocked. but i never got an unlock code. so i called back and they said the phone was unlocked already and they never had the unlock code anymore. but the phone is still asking for a unlock code. I called their specialist and they told me to contact motorola. i contacted motorola and waited a week for the same answer as before. they never had the unlock code, is their anything else i could do? or do i just give up and get rid of the phone.
bump

Verizon Pixel 3a OEM unlock

Hi everyone,
I recently just get my new google pixel 3a from amazon,
but it seems like they send me the Verizon version of it.
The version of the phone is android 10 and I am trying to unlocked OEM under developer options in order to root my device,
but it's likely seems like there is no way that I can unlock the OEM...?
So I was wondering if anyone know the way of unlocking it or maybe there is a way that I can root without Unlocking the OEM.
Thank you!!
Skylar514 said:
Hi everyone,
I recently just get my new google pixel 3a from amazon,
but it seems like they send me the Verizon version of it.
The version of the phone is android 10 and I am trying to unlocked OEM under developer options in order to root my device,
but it's likely seems like there is no way that I can unlock the OEM...?
So I was wondering if anyone know the way of unlocking it or maybe there is a way that I can root without Unlocking the OEM.
Thank you!!
Click to expand...
Click to collapse
Verizon is notorious for locking down their equipment!!! I would recommend seeing if you can return it and get the unlocked variant!
Sent from my GM1917 using Tapatalk
Just a heads up if anyone happens to find this after grabbing the $200 3a from Verizon: they claim they will unlock your phone after 60 days, something on their site I confirmed with a rep. I'll update January 24 if it does or doesn't happen as I plan to root then (for me, a $200 discount was worth a two month delay).
iamxaq said:
Just a heads up if anyone happens to find this after grabbing the $200 3a from Verizon: they claim they will unlock your phone after 60 days, something on their site I confirmed with a rep. I'll update January 24 if it does or doesn't happen as I plan to root then (for me, a $200 discount was worth a two month delay).
Click to expand...
Click to collapse
Just so you are aware, the rep is talking about the SIM card lock. This is different than the bootloader unlock which is required to root your phone.
A SIM card unlock allows you to use the phone with other service providers. Most providers will lock the phone as long as you owe money on the phone. If you bought it outright or have paid the phone off, then the provider will generally SIM unlock the phone. Verizon won't even SIM card unlock the phone until it has been active for 60 days. They say this is to prevent pre-sale theft of their phones, but the policy is certainly more strict than any other provider. However do not misinterpret this to mean that Verizon will SIM unlock all phones after 60 days. If you owe money on the phone, they are not obligated to SIM card unlock it. It is possible sometimes to get the provider to SIM unlock the phone while you still owe money on the phone, but that can be hit and miss.
A bootloader unlock is needed to root the phone. Verizon is the one USA service provider that locks the bootloader of all their devices by policy. Even if a Verizon phone is SIM card unlocked, there is no guarantee that you will be able to bootloader unlock the phone or root it. Generally speaking, you should consider every Verizon phone to be bootloader locked and considering it "winning the lottery" if you are actually able to bootloader unlock it. There are times when Verizon messes up the IMEI numbers and allow phones to be unlocked, but that this just luck if it happens.
I've owned Verizon phones before that were bootloader locked and I will never buy another one. But that is my personal preference. If you have no interest in rooting your phone, then the bootloader isn't that important of an issue. But if you do want to root the phone (and it sound like you do), I would recommend that you see about returning the phone during the return period and purchasing the "Unlocked" version (the "NON-Verizon version).
Sic is correct. Verizon will only SIM unlock the phones. That was the main reason I left them back when I had to use rumrunner on my M7. Once it died and I had to get another phone, I left Verizon and never looked back. When they asked why I was leaving, I told them I might return if they ever let us unlock our bootloaders. The employee knew there was no saving me at that point.
If you want to have an unlocked bootloader, the best bet would be to have a non-carrier branded phone.

Question How to get att's unlocking block removed

Sm-s908u I need to carrier unlock this device and remove the hardware that att has installed on device that will make my phone "factory unlocked" without paying. Please is there any options for wiping the device completely and installing everything for the specs and such
If the phone is eligible you can request it right on Att's Website. https://www.att.com/deviceunlock/
I'm having an issue getting mine unlocked via the carrier(boost) as well although I have met all the eligibility requirements and they keep telling me it is unlocked. It is not every sim/esim i tried confirms its carrier locked. Ill be following in case anyone knows of a way to get around this.
I can't get att to officially unlock hence why I'm trying to find a way around there locking software/ programming bs. I've hered the issue your up against is common within there consumers.
1loves22ultra said:
I can't get att to officially unlock hence why I'm trying to find a way around there locking software/ programming bs. I've hered the issue your up against is common within there consumers.
Click to expand...
Click to collapse
Why not pay the device off, and get it unlocked honestly.
ATT will unlock it, if it is paid off and all clear. I've had ATT unlock many of devices, once I've paid them off.
Device needs to be paid off as C Kent stated. There are no free services for that. And if you do decide to do a paid service you might get an imei of an international device which will make the device unusable on At&t network. This happened to me on one of my devices I use to tinker with. Once they unlocked device the assigned a random imei that came back to a J7. Some my At&t Note 8 was registering with At&t as an International device...so yeah pay it off. Submit request to At&t and within minutes you get an unlock code

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