Hi,
I recently dropped my i9023 and smashed the glass.
Bought a new screen with digitizer from global direct parts (www globaldirectparts com/Samsung-GT-I9023-LCD-and-Digitizer-Assembly-p/smsng6102150.htm)
Having put the new screen in it boots up fine and displays perfectly but the touch screen is not working at all and I can't do anything. If I put my smashed screen back in touch input works fine.
I've flashed back to stock I9023XXKB3 and I9023XXKB1 firmware, but nothing seems to help.
The ribbon to the screen doesn't appear to be damaged and because global direct parts had a minimum purchase of 2 I have 2 new ones and they are both unresponsive.
Anyone have any ideas?
My first idea would be to have the manufacturer fix it.
Sorry you are having trouble getting the touch screen to respond. I too have cracked my screen and would be very interested in your strip down and replacement steps as I am going to be doing the same. If you get time, could you write down your steps. There is a pretty good teardown at
http://www.ifixit.com/Teardown/Nexus-S-Teardown/4365/1
but I am not confident of the last bit of using a heat gun to separate the screen from the frame. Did yours come off easy ?
Yes I could have sent it to an authorized repairer but I would of been without the phone for a a while and it would cost twice as much. Plus I like pulling things apart.
markread544 - I pretty much followed the ifixit guide. however when pulling out the motherboard make sure the front and rear cameras and speaker are loose as well otherwise it wont come out.
I didn't use a heat gun, I just applied pressure until it started to lift, it would of definitely been easier if it had been warmed up but I didn't want to use a heat gun either. You would want to use an adjustable heat one on low if you did, I think a hair dryer would work as well.
I pulled mine a bit further apart then they did, the grey part in the attached pic comes off as well which makes it easier to get the screen out of the front bezel which it is also glued to.
Phone is back together at the moment with the cracked screen but I'll take some photos if I pull it apart again.
same problem here.
i bought an lcd on ebay for i9023 (slcd)
display OK , but no tactil response.
i had MP the OP but still no answer.
if you have any suggestion
thanks
how much for the screen? seems that 9023 is cheaper than 9020
80 euros for the less expensive , about 120-150 for the others
I ended up returning the screens from global direct parts and after about a month they gave me a refund.
After being quoted AU $250to get the screen replaced by an authorized repairer I decided to try again and bought a replacement screen on eBay from a seller called stream_beautiful for $86.
Got it today, installed and it works perfectly. No idea why the original screens from global direct didn't work.
I'm sorry to bump such an old thread, but I was wondering if there was any more information on this issue... I ordered an i9023 screen to repair a friend's phone about 2 months ago and had the same issue as the OP with it; touch input didn't work. I then contacted the seller (forceviewer on aliexpress) and he told me he'd replace it. After sending it back I then had to contact him again and send him pictures of the back of the old screen (with which touch input still works) because according to him there are 2 versions. Now I received the second screen a week ago and lo and behold, it exhibited the same problems. I noticed a number on the back of the screen is different, and the atmel IC (which I assume handles the digitizer input) has a different number on it too, however the seller has now adopted the position that it is definitely the correct display (quote: "If the pictures is right
The item will be right
I just send you the one same with your picturs
There are only two version.
Thanks")
Can anyone shed some light on what causes this? I know the guy's company tests their displays before sending them out, so that's probably not the problem, and receiving 2 faulty units in a row would be a bit weird, so I guess there's actually multiple versions (with a different digitizer controller IC?) which aren't compatible with each other... How do I make sure I'm getting the right one for my friend's phone? And, optionally, how would I go about convincing the seller to take this one back too and send me one that really works?
I'm having exactly the same issue...two replacement screens and touch input non responsive, re-install original and hey presto no problem...what I have noticed is that the part number on what I assume is the digitizer is different...
original -> KJ00423-101228-P00-7F-1
replacement -> KJ00423-101228-P00-5F-1
Yeah, my replacement says 6F-1 at the end, I can't check the original right now because my friend has his phone, but I'm willing to bet it doesn't say the same. Maybe I can make my case with this with the vendor, I'd really hate to have to buy another one of these displays for nothing
Guys,
It's the third SLCD screen that one of my fried is replacing to my I9023 Nexus S, and none of them is working. Yesterday he told me that when he bough the third one, the seller told him to "reprogram" the phone, because the drivers for new SLCD will be installed only then.
To be honest I didn't quite understood him, so, I though that the seller means to flash with a ROM. I did that, I installed CyanogenMod 9, everything went fine, but the touch still not working .
Does anyone knows how the phone could be completely wiped. Meaning everything what is in it to be reinstalled from the beginning....
I don't know what else to do, besides to buy a new phone
Hi All,
Just want to ask if anyone came to the solution yet ...?
Cheers,
no touch
Hello
i have the same problem:
1. The display works
2. But no touch reaction
i had bought a new screen for my I 9023 .
thanks for solutions
Yep, I have the same problem.
Original: KJ00423-101216-P00-1F-1
Replacement: (Not responding to touch): KJ00423-110207-P00-1F1
eBay Seller: mike410512
Bump - anyone sort this issue out?
I know this is an old thread, but since I have a shattered SLCD screen and i'm willing to replace it, i'd like to know what to do in case there's no touch response...
To get touch input again
Hi all,
I have smashed my phone screen twice on my S3 i9300. The first time I had the issue with the touch screen not detecting input but displaying correctly, I had taken it to an authorised repair centre and initially they did not know what was wrong.
There is only one way to "fix" this situation. You must remove the custom recovery and then reflash your phone with the stock samsung rom. Flashing the stock rom with stock recovery should pose no problem as it will be "official" and thus not blocked by stock recovery.
After reflashing, you must do a factory wipe + data reset. This is where you change your screen, making sure not to boot the phone for "the first time". If it does not work, repeat the reflash + factory wipe and try again.
The samsung rom will register the new hardware profile, and touch input will work. Why it works this way is beyond me, but taking these steps when changing the screen on a custom rom will ensure that the touch input works. Perhaps custom roms "borrow" drivers left over from stock rom? I don't know.
You can back up your current rom and restore after messing around with the samsung stock rom and you have gotten your touch screen working properly.
I have tried a whole heap of different "solutions" with this problem and this is the only one that works, and if you are taking it to a repair centre, make them aware that you have a custom rom installed.
Change screen
sinphild said:
Hi all,
I have smashed my phone screen twice on my S3 i9300. The first time I had the issue with the touch screen not detecting input but displaying correctly, I had taken it to an authorised repair centre and initially they did not know what was wrong.
There is only one way to "fix" this situation. You must remove the custom recovery and then reflash your phone with the stock samsung rom. Flashing the stock rom with stock recovery should pose no problem as it will be "official" and thus not blocked by stock recovery.
After reflashing, you must do a factory wipe + data reset. This is where you change your screen, making sure not to boot the phone for "the first time". If it does not work, repeat the reflash + factory wipe and try again.
The samsung rom will register the new hardware profile, and touch input will work. Why it works this way is beyond me, but taking these steps when changing the screen on a custom rom will ensure that the touch input works. Perhaps custom roms "borrow" drivers left over from stock rom? I don't know.
You can back up your current rom and restore after messing around with the samsung stock rom and you have gotten your touch screen working properly.
I have tried a whole heap of different "solutions" with this problem and this is the only one that works, and if you are taking it to a repair centre, make them aware that you have a custom rom installed.
Click to expand...
Click to collapse
Did anybody else use this way?
spanusorin2005 said:
Did anybody else use this way?
Click to expand...
Click to collapse
UP ..
i'm going to buy a screen + digitizer and i would have some advice about this, what code should i look ??? there are only two kind of screen or more ? what should i ask to the seller ???
i just bought a phone one month ago, a BLU Studio 5.5....
well this phone does not have any custom roms for it like so many other of these mtk phones that have flooded the market, so i started my quest of finding a compatible rom for it.
i tried a rom from a Gionee G2 (specifically WBW5883GI_0301_T5425) as these phones are pretty much identical....the short version is it wasnt compatible and it failed to load, so i immediately reflashed my original backup.
but when it loaded my touch is no longer calibrated properly. for instance to press the home button i must press the screen about one inch higher and slightly to the left. as you can imagine the phone is pretty much unusable now, its a pain just making a call let alone doing anything else on it.
since then ive reflashed it many times. ive factory reset many times. ive tried multiple recalibration apks. ive tried the calibration.ini trick. ive even went as far as making a full 4gb raw backup from an identical phone...nothing has remedied this problem.
this is a mt6589 phone, ive tried flashing with both sp flash tool and cwm, as well as nvram restore from MtkDroidTools.
is the calibration data stored in some inaccessible location?
was this just a coincidence that my digitizer went wacky during a flash?
anyone else ever hear of a similar problem?
any and all comments are welcome...any more info needed just ask
-D
[edit0]
some more info
the calibration is the same in cwm also.
the calibration seems to be good at the top left of the screen, and get worse the farther you get from that position
[/edit0]
[edit1]
dang think i posted in the wrong section...feel free to move it
[\edit1]
Yes, I have the same problem but I can't find the solution. If you can fix the problem, please tell me.
Yesterday my Verizon Galaxy S6 was lagging so I tried restarting it...
When it tried to boot the Android screen loaded as usual, but thats it. It never made it to the Verizon screen and the screen stayed black with the blue light on at the top right of the device. No matter what I tried (safe mode, cache wipe, factory reset..) the device wouldn't come back. I'm able to access the menus via [pwr + home + volume] but after resetting or rebooting the device goes back to android screen then black with blue light.
I stopped by BestBuy today and spoke to the Samsung rep who said it just needed a hard reset with a binary code update... I thought he was going to do the same factory reset method I used but instead he loaded a backup os off his laptop. This didnt work either and the device is still stuck unable to boot except now the android screen says custom with a unlocked padlock icon. The Samsung rep said he's never seen a device do this and advised me to either call 1800SAMSUNG or travel 2 hours to Atlanta to the Samsung service center.
I can't seem to find anything online that's similar to this problem and I'd rather not send my device off for repair or travel.
Even more so I'm worried the Samsung rep made the problem look like a root attempt gone bad.
Can anyone recommended any troubleshooting tips or steps to get my device back? It's a 64Gb Verizon S6 with the most recent android update and its never been rooted... Any guidance would be greatly appreciated!!
R3d3ad3 said:
Yesterday my Verizon Galaxy S6 was lagging so I tried restarting it...
When it tried to boot the Android screen loaded as usual, but thats it. It never made it to the Verizon screen and the screen stayed black with the blue light on at the top right of the device. No matter what I tried (safe mode, cache wipe, factory reset..) the device wouldn't come back. I'm able to access the menus via [pwr + home + volume] but after resetting or rebooting the device goes back to android screen then black with blue light.
I stopped by BestBuy today and spoke to the Samsung rep who said it just needed a hard reset with a binary code update... I thought he was going to do the same factory reset method I used but instead he loaded a backup os off his laptop. This didnt work either and the device is still stuck unable to boot except now the android screen says custom with a unlocked padlock icon. The Samsung rep said he's never seen a device do this and advised me to either call 1800SAMSUNG or travel 2 hours to Atlanta to the Samsung service center.
I can't seem to find anything online that's similar to this problem and I'd rather not send my device off for repair or travel.
Even more so I'm worried the Samsung rep made the problem look like a root attempt gone bad.
Can anyone recommended any troubleshooting tips or steps to get my device back? It's a 64Gb Verizon S6 with the most recent android update and its never been rooted... Any guidance would be greatly appreciated!!
Click to expand...
Click to collapse
Check if Knox is tripped, if not you will still get a repair without problems.
Else go to sammobile and download newest firmware for your model and flash it via Odin.
Doesn't have time to write a step for step guide now, but will do so when I come home in a few hours if you still need help and no one else have helped you in the meantime.
I reluctantly called Verizon and to my amazement after a 20 minute conversation they agreed to ship me a new OEM replacement S6. Typically the Verizon support is a nightmare ... I'm so happy! Thanks again for your help.
Hello everyone, I've enjoyed my sgs3 for several years now a few months after its release. It's been through hell and back but has worked never skipping a beat until about a week ago.
The screen suddenly became non-responsive. I'm thinking the digitizer is probably bad or something. Someone recommended restoring the factory rom via odin as a last resort. Although I doubt this will work, because not only was I unable to unlock the phone in the rom, I also was unable to unlock twrp. This leads me to believe digitizer issues. Now I could buy the digitizer with a screen for about 65 dollars or just buy a used sgs3 for a few more bucks from swappa. The problem is I don't have those few bucks to spend. Hell I'm on selectel's cheapest non-data plan for goodness sake.
I have successfully put MB1 back on the phone via odin. However this replaces the stock recovery, and I am unable to wipe data in the stock recovery because you must use the power button to select the options. I ripped that out over a year ago when it was causing me problems with random rebooting. I did all I could to keep the power button going using several methods, which worked for a while but eventually I pulled the damn thing out. I realize I could take apart the phone solder two wires to the board and use that for a makeshift switch but I don't want to go through that in all honesty.
What do you experts here think? Is it now junk ready to be sold for scrap or given away, or does anyone know of a way to wipe data so I can at least get it to boot and maybe just maybe salvage this thing? I just bought a nice new hybrid case about 2 days before this occurred for about 4 bucks because my case was falling apart..
I'd like to be able to wipe data/cache from odin, or somehow use adb from the odin screen. Stock recovery isn't an option and I can't for the life of me get TWRP or CWM touch to flash. I don't know why but it fails every time. I've read and read until I'm blue in the face, and there's a sticky here in this section about using the sdcard to unbrick phones, but my pc doesn't have a card reader so that's a no go too.
Thanks in advance
griz.droidx said:
Hello everyone, I've enjoyed my sgs3 for several years now a few months after its release. It's been through hell and back but has worked never skipping a beat until about a week ago.
The screen suddenly became non-responsive. I'm thinking the digitizer is probably bad or something. Someone recommended restoring the factory rom via odin as a last resort. Although I doubt this will work, because not only was I unable to unlock the phone in the rom, I also was unable to unlock twrp. This leads me to believe digitizer issues. Now I could buy the digitizer with a screen for about 65 dollars or just buy a used sgs3 for a few more bucks from swappa. The problem is I don't have those few bucks to spend. Hell I'm on selectel's cheapest non-data plan for goodness sake.
I have successfully put MB1 back on the phone via odin. However this replaces the stock recovery, and I am unable to wipe data in the stock recovery because you must use the power button to select the options. I ripped that out over a year ago when it was causing me problems with random rebooting. I did all I could to keep the power button going using several methods, which worked for a while but eventually I pulled the damn thing out. I realize I could take apart the phone solder two wires to the board and use that for a makeshift switch but I don't want to go through that in all honesty.
What do you experts here think? Is it now junk ready to be sold for scrap or given away, or does anyone know of a way to wipe data so I can at least get it to boot and maybe just maybe salvage this thing? I just bought a nice new hybrid case about 2 days before this occurred for about 4 bucks because my case was falling apart..
I'd like to be able to wipe data/cache from odin, or somehow use adb from the odin screen. Stock recovery isn't an option and I can't for the life of me get TWRP or CWM touch to flash. I don't know why but it fails every time. I've read and read until I'm blue in the face, and there's a sticky here in this section about using the sdcard to unbrick phones, but my pc doesn't have a card reader so that's a no go too.
Thanks in advance
Click to expand...
Click to collapse
Hmm, not sure, can you get the phone to boot? You have touch access still?
You could simply reroot the thing without touching the phone at all, then use Odin to flash twrp to your phone once it's rooted. Before you can use adb you have to activate debugging, which is impossible without being able to use the touch screen.
There is no adb command for what you're asking for. However, it's possible through fastboot. But I don't think we ever got fastboot to work for the S3. It's a specific bootloader menu similar to download mode.
If you cant do it in an easy way, I'd suggest getting another phone.
Thanks, yeah, I'm not going to repair it when I can buy one for 69-70 or get a better one for a little more. I'm not crazy about some of the newer devices being locked down so hard or not having removable batteries or sd card slots. I know they exist. Guess I'll have to do some homework if it comes to that. The touch access is the issue along with not having the power button, and no it won't boot. It goes past two boot images, static images, then loops during the boot ani. I've let it sit for about 10 minutes. This should be plenty of time.
Thanks for the reply
griz.droidx said:
Thanks, yeah, I'm not going to repair it when I can buy one for 69-70 or get a better one for a little more. I'm not crazy about some of the newer devices being locked down so hard or not having removable batteries or sd card slots. I know they exist. Guess I'll have to do some homework if it comes to that. The touch access is the issue along with not having the power button, and no it won't boot. It goes past two boot images, static images, then loops during the boot ani. I've let it sit for about 10 minutes. This should be plenty of time.
Thanks for the reply
Click to expand...
Click to collapse
sounds like you're doing everything you can.
As a last ditch effort to give your phone a bit of life, you could just load the newest version. Sure it'll lock your phone and you won't be able to unlock it anymore, but if you load all the latest software it'll be completely stock. I'm sure it'll boot up then, then you can see exactly what you have to work with.
Thanks for the reply again, I think I'm going to stick with MB1 for now. I don't want to lock it up at the moment. Although I doubt the experience could be that much different, better in some ways and worse in others by doing that, I prefer freedom if I can keep it. ha ha. Master Cylinder has mentioned a few more things to try and should they work, I'll post the results here.
I did use a paper clip to activate a data cache wipe in stock recovery since I don't have a power button. This was the first time I needed the button in over a year, I was going to solder two pieces of wire to use as a power button but my soldering iron is shot.
thanks again