Hi,
I am new here. i was in dubai a few days back and bought a brand new s3 mini for my father from an online website..the box was completeley sealed. and i opened it myself... for the first time when i put it on charge, it started charging right away but the when the battery ran out completely, i didnt charge it for atleast two three days until i returned to my own country from vacation.. now when i put it on charge, it does not start charging straight away. it takes 5- 10 minutes to start charging ( means, no vibration, no battery logo, just after 5 mins if u press the home button twice or thrice, it shows that it is charging.).then when we turn it on it gets stuck onto the samsung logo for 1-2 minutes. and operating the mobile while on charge is very difficult. like the screen wont unlock when swiped. or the key board doesnt work correctly,
i had this thought in mind that phone might be refubished,(as the website sold it a bit cheaper than the other store prices) so i installed the launcher pro, tried every method to check if the phone was refurbished but coudn't get any info.
yes i would like to tell here, that i am a girl with no technical knowledge about the phones, i just simply use a phone to call use some wifi etc. but getting into all of this has got me all confused. and as i had bought this for my father, i dont want to gift him a wrong, or used product.
so while trying to find out if the phone was refurbished or not, i found quite a few things listed below:
1. cpu revision is 0006a. i would really love to know what that means?
2. what is the difference between cal date and R.F. cal date? i might be sounding very silly..i kept on thinking that R.F might mean "refurbished". i really have no knowledge so just for my peace of mind.
3. the most important, i checked for updates. but it says.."your device has been modified". the device status says " custom" but then searching for long hours for a solution to this problem i found out on these forums how to go in the odin mode ( i still dont know what that is) but it says
custom binary download NO
current binary SAMSUNG OFFICIAL
system status OFFICIAL
i dont know anything about rooting neither could i get any understaing of it yet by reading the forums so rooting the phone by myself is impoosible
i have already tried hard reset. but device status in setting is still custom. and it still hangs for a minute or two on the samsung logo and still gets problem on putting it on charge..
how can i get to update this phone
do u guys think this website has sold me a refurbished set?
is there any other way to find out if the phone is refurbished?
they are offering me a full refund if i ship the phone back to them but i dont want to go in the hassle of doing so if these problems are corrected
please any help and step by step guide would be really appreciated.. now my hopes are from all u experts out there... please help me..
ay_ejaz said:
Hi,
I am new here. i was in dubai a few days back and bought a brand new s3 mini for my father from an online website..the box was completeley sealed. and i opened it myself... for the first time when i put it on charge, it started charging right away but the when the battery ran out completely, i didnt charge it for atleast two three days until i returned to my own country from vacation.. now when i put it on charge, it does not start charging straight away. it takes 5- 10 minutes to start charging ( means, no vibration, no battery logo, just after 5 mins if u press the home button twice or thrice, it shows that it is charging.).then when we turn it on it gets stuck onto the samsung logo for 1-2 minutes. and operating the mobile while on charge is very difficult. like the screen wont unlock when swiped. or the key board doesnt work correctly,
i had this thought in mind that phone might be refubished,(as the website sold it a bit cheaper than the other store prices) so i installed the launcher pro, tried every method to check if the phone was refurbished but coudn't get any info.
yes i would like to tell here, that i am a girl with no technical knowledge about the phones, i just simply use a phone to call use some wifi etc. but getting into all of this has got me all confused. and as i had bought this for my father, i dont want to gift him a wrong, or used product.
so while trying to find out if the phone was refurbished or not, i found quite a few things listed below:
1. cpu revision is 0006a. i would really love to know what that means?
2. what is the difference between cal date and R.F. cal date? i might be sounding very silly..i kept on thinking that R.F might mean "refurbished". i really have no knowledge so just for my peace of mind.
3. the most important, i checked for updates. but it says.."your device has been modified". the device status says " custom" but then searching for long hours for a solution to this problem i found out on these forums how to go in the odin mode ( i still dont know what that is) but it says
custom binary download NO
current binary SAMSUNG OFFICIAL
system status OFFICIAL
i dont know anything about rooting neither could i get any understaing of it yet by reading the forums so rooting the phone by myself is impoosible
i have already tried hard reset. but device status in setting is still custom. and it still hangs for a minute or two on the samsung logo and still gets problem on putting it on charge..
how can i get to update this phone
do u guys think this website has sold me a refurbished set?
is there any other way to find out if the phone is refurbished?
they are offering me a full refund if i ship the phone back to them but i dont want to go in the hassle of doing so if these problems are corrected
please any help and step by step guide would be really appreciated.. now my hopes are from all u experts out there... please help me..
Click to expand...
Click to collapse
Well, i cant tell u if the phone was refurbished or not, but one thing you can try is downloading a stock rom from samsungupdates.com , or from sammobile, and flashing it via odin.
make sure you have the proper firmware for your phone, otherwise it will be bricked.
if you dont know what your firmware is, write what model your phone is, e.g. i8190, i8190l, etc you can see this either when it turns on, or in device settings>about device, and ill send a link to a download page.
search google on how to flash using odin, make sure you understand before doing anything what you need to do so there are no mistakes.
link to odin:
https://copy.com/wVyKQPVTT9HIe78G
good luck!
Hi, I didn't see a section specifically for active users. I hope I didn't overlook it.
I recently sent my phone off to the Samsung repair center in Plano, Texas. I cracked the glass around the camera and wanted to get it replaced. Well, when they sent me my phone back, it's stuck in some kind of factory binary mode. It says factory binary when booting up. IDK what that means, but it looks like some kind of testing mode. You can test all kinds of features, sounds etc. I sat on the phone with Samsung for an hour, and they couldn't figure it out. I pretty much can't use the phone in this mode, only testing. I can access my settings. I tried factory resetting about five times already. Nothing is working. I really don't want to have to send it off to them again.
Thanks in advance for anyone that can help me.
i have to break this URL up, because i dont have permission to post links yet....
i904.photobucket.com/albums/ac246/dpizz450/20150816_145256_zpsmeq9tadk.jpg
Best option is to bring your S6 Active back to Samsung for back job repair.
I've had my Samsung up and running for about a week now , did the two most recent updates . Today is the first time I experienced some serious problems . It started with a fingerprint scanner not working delivering an error message that read "fingerprint scanner has stopped working restart phone if this repeats" so after my second time of dealing with this there I restarted the phone . P at this point in time is when the blue light was lit up and has stayed lit up since I restarted it, this has been about an hour. I've tried every option on the recovery menu except factory restore. When I turn the phone on safe mode or not it goes straight to a black screen with the blue light continuously lit up . When I turn the phone off the light never turns off . I've tried hooking it up to the charger and doing all of the same steps above and still no luck. I have not installed any unknown apps other than ones on the play store and haven't had time to even explore rooting or ROMS yet. Seems to me like a brick by the stock software don't know if anybody else's experiences but I don't know what to do . Maybe someone can shed some light before I consider doing a factory restore , if that will even work.. I think this thing is bunked.
Edit~ I also tried pressing both volume buttons the power button and the home button all at once and it took me to a blue screen with the android logo and Galaxy written on the bottom . Nothing for a few seconds then it's says erasing and reboots....still a black screen and a solid blue light.
mattkilla420 said:
I've had my Samsung up and running for about a week now , did the two most recent updates . Today is the first time I experienced some serious problems . It started with a fingerprint scanner not working delivering an error message that read "fingerprint scanner has stopped working restart phone if this repeats" so after my second time of dealing with this there I restarted the phone . P at this point in time is when the blue light was lit up and has stayed lit up since I restarted it, this has been about an hour. I've tried every option on the recovery menu except factory restore. When I turn the phone on safe mode or not it goes straight to a black screen with the blue light continuously lit up . When I turn the phone off the light never turns off . I've tried hooking it up to the charger and doing all of the same steps above and still no luck. I have not installed any unknown apps other than ones on the play store and haven't had time to even explore rooting or ROMS yet. Seems to me like a brick by the stock software don't know if anybody else's experiences but I don't know what to do . Maybe someone can shed some light before I consider doing a factory restore , if that will even work.. I think this thing is bunked.
Edit~ I also tried pressing both volume buttons the power button and the home button all at once and it took me to a blue screen with the android logo and Galaxy written on the bottom . Nothing for a few seconds then it's says erasing and reboots....still a black screen and a solid blue light.
Click to expand...
Click to collapse
What firmware are you on? If you've taken the most recent updates, don't worry about rooting. Probably won't happen at least for a while. If you have a warranty, I would use it. If you get a new phone, don't take any updates if you might want to root.
If you want to keep this phone you should try the factory reset or the emergency recovery in SamsungSwitch.
Tulsadiver said:
What firmware are you on? If you've taken the most recent updates, don't worry about rooting. Probably won't happen at least for a while. If you have a warranty, I would use it. If you get a new phone, don't take any updates if you might want to root.
If you want to keep this phone you should try the factory reset or the emergency recovery in SamsungSwitch.
Click to expand...
Click to collapse
I'm not sure which firmware was on it, I did not pay attention before I took the update. I do know I have taken 2 updates in the last week since I received the phone.
I took the phone to a Verizon store and of course, seemed like going backwards. The rep tried all the same things I had tried and ended up calling a customer service rep to help him figure out what to do. Because the phone was purchased online my business' HR lady had to order another one online( which they replaced for free). Not sure what the problem ended up being but I know personally the most recent update BRICKED the phone.
New phone is up and running and thank you about the advice to not update if I prefer root. I love the stock ROM so I was really only going to root to de-bloat alot of the stock apps that are repetitive (i.e. messaging, messages, and Hangouts) .
So as of now no known fix to this blue light of death, except get a new one.
mattkilla420 said:
I'm not sure which firmware was on it, I did not pay attention before I took the update. I do know I have taken 2 updates in the last week since I received the phone.
I took the phone to a Verizon store and of course, seemed like going backwards. The rep tried all the same things I had tried and ended up calling a customer service rep to help him figure out what to do. Because the phone was purchased online my business' HR lady had to order another one online( which they replaced for free). Not sure what the problem ended up being but I know personally the most recent update BRICKED the phone.
New phone is up and running and thank you about the advice to not update if I prefer root. I love the stock ROM so I was really only going to root to de-bloat alot of the stock apps that are repetitive (i.e. messaging, messages, and Hangouts) .
So as of now no known fix to this blue light of death, except get a new one.
Click to expand...
Click to collapse
Check out your firmware in settings, about phone. If your build ends in OC3 or OE2, it can be rooted.
Glad you were able to get a new phone.
OC3!!???
Sent from my SM-G920V using Tapatalk
mattkilla420 said:
OC3!!
Sent from my SM-G920V using Tapatalk
Click to expand...
Click to collapse
Good for you! Pingpong is so easy you can be rooted in less than a minute.
Recently, I bought the LG Stylo from Boost on Craigslist. Before the transaction was completed, I checked the IMEI and everything checked out clean. Like a lot of folks here on this site, as soon as I got home, I attempted to root. Prior to me rooting, I got an OS update to marshmallow and I went ahead and did it. Once the update was completed, I rooted with Kingo Root and root was achieved.
Not long after (within 24 hours), I noticed that my phone was getting very laggy and choppy so I decided to reboot. When I did that, the "LG Life's Good" boot image showed up like usual. Then the screen went blankb and turned back on to the boot image but the bottom said "SECURITY ERROR" then couple seconds later z the screen goes off again and it comes back on to the previous boot image. It pretty much is doing a boot loop. Initially, I was able to access the stock recovery and I did a hard reset but that didn't help because the outcome was the same. Then an hour or so afterwards, my access to the stock recovery was gone. Now when I try to boot recovery, it says LOADING RECOVERY but then instead of going to recovery, the Android guy pops up and right below him it says ERASING then it boots into the boot loop cycle.
At this point, all I can do is boot into download mode and from my understanding, all I can do is install the firmware. Since I was on Marshmallow, I looked online for days for the boost mobile 6.0 stock firmware. What I failed to realize is that what I found was completely not meant for the boost mobile 6.0 variant instead it was for T-Mobile 5.1.1. Yes, I made the mistake and flashed it the LG Support Tool and yeah... Stupid move because now my phone is completely bricked. Nothing comes up on the screen no matter what hard key combo I try BUT what's weird is when I try to power on my laptop makes the sound that it detects it but a box on the screen for my laptop pops up and say that I need to unplug and replug the USB cord to fix and if that doesn't work, then that means something is wrong with my device.
I really like this phone. Any one can drop knowledge, I'll be forever grateful. Please help.
Damn that's all bad I just gotta Stylo and I was thinking about using kingroot to root it right now too
poppyseeds said:
Recently, I bought the LG Stylo from Boost on Craigslist. Before the transaction was completed, I checked the IMEI and everything checked out clean. Like a lot of folks here on this site, as soon as I got home, I attempted to root. Prior to me rooting, I got an OS update to marshmallow and I went ahead and did it. Once the update was completed, I rooted with Kingo Root and root was achieved.
Not long after (within 24 hours), I noticed that my phone was getting very laggy and choppy so I decided to reboot. When I did that, the "LG Life's Good" boot image showed up like usual. Then the screen went blankb and turned back on to the boot image but the bottom said "SECURITY ERROR" then couple seconds later z the screen goes off again and it comes back on to the previous boot image. It pretty much is doing a boot loop. Initially, I was able to access the stock recovery and I did a hard reset but that didn't help because the outcome was the same. Then an hour or so afterwards, my access to the stock recovery was gone. Now when I try to boot recovery, it says LOADING RECOVERY but then instead of going to recovery, the Android guy pops up and right below him it says ERASING then it boots into the boot loop cycle.
At this point, all I can do is boot into download mode and from my understanding, all I can do is install the firmware. Since I was on Marshmallow, I looked online for days for the boost mobile 6.0 stock firmware. What I failed to realize is that what I found was completely not meant for the boost mobile 6.0 variant instead it was for T-Mobile 5.1.1. Yes, I made the mistake and flashed it the LG Support Tool and yeah... Stupid move because now my phone is completely bricked. Nothing comes up on the screen no matter what hard key combo I try BUT what's weird is when I try to power on my laptop makes the sound that it detects it but a box on the screen for my laptop pops up and say that I need to unplug and replug the USB cord to fix and if that doesn't work, then that means something is wrong with my device.
I really like this phone. Any one can drop knowledge, I'll be forever grateful. Please help.
Click to expand...
Click to collapse
1st off, kingroot won't root Marshmallow yet, it only goes up to Lollipop 5.1. You got the temp root we all got using the newest kingroot. I used it too and I've bricked and sent my phone back to LG twice, because of kingroot. There are many others with this problem. You are gonna have to take a chance and send it to LG. You'll have to lie, and tell them you had a bad MM- OTA update. I wouldn't say anything else and make up a receipt, unless you can get an original receipt, or don't include a receipt, even though it asks for one. Some one on Android forums sent theirs in without a receipt and it wasn't a problem, I guess since stylos are not out of warranty since they haven't been in production a year yet. Go online to lg repairs, and/ or call them. There is no custom recovery for a boost/sprint/virgin stylo because it has a locked bootloader, so you'll have to take a chance or wait forever. If you send it to LG they will send you a prepaid label and if they won't fix it they'll send it back, That's all I got, Good Luck
Thank you jmacie. After you said that many other have this exact issue including yourself, I felt that maybe this isn't something that an average person could fix on its own and that it needs the knowledge of an LG tech. I called LG and requested a repair and I've filled out the request form and now I'm just waiting on the stuff they'll send to customers so we can mail it in. They said it takes about 5 to 9 business days before I get it back. During those days, from your experience of sending it in 2 times already, do you get an email from them telling you whether they can fix it or not or do you find that out when you open the box once they mail it back to you?
poppyseeds said:
Thank you jmacie. After you said that many other have this exact issue including yourself, I felt that maybe this isn't something that an average person could fix on its own and that it needs the knowledge of an LG tech. I called LG and requested a repair and I've filled out the request form and now I'm just waiting on the stuff they'll send to customers so we can mail it in. They said it takes about 5 to 9 business days before I get it back. During those days, from your experience of sending it in 2 times already, do you get an email from them telling you whether they can fix it or not or do you find that out when you open the box once they mail it back to you?
Click to expand...
Click to collapse
If you don't get an email soon about shipping your phone to them, call them again.They should send an email titled "Mobile device repair instructions" That email will have a pdf with the label to print and instructions to take out your sd sim backcover, it doesn't say but take out the stylus. Take off your screen protector or they'll throw it away. The email has a tracking link that you can check the status from receipt to return. I'm sure you'll be nervous, I was but you have the new marshmallow update causing many people problems kind of covering you up. I don't know how they might evaluate your phone, but you know you don't have any other choice, none of us did, so keep positive. LG has been great to me and that fact keeps me considering buying my next phone from them too.
And that is exactly where I'm at in this whole process. I'm waiting for them to email me that pdf document for me to print out and off the LG Stylo. My quick question is since you mentioned that you've mailed your phone in TWICE already, do you remember exactly how long it took each time from the day you mailed it in to LG to the day you got it back from them?
And yes, the MM update is going to kind of cover me and my issue because I've read more negative things compared to the positive so fingers crossed. Hopefully all those positive experiences you've had would transfer to me and my case. I've wanted the phone for a while abd when I finally got it, within 48 hours, BAM! this happens. SMH
poppyseeds said:
And that is exactly where I'm at in this whole process. I'm waiting for them to email me that pdf document for me to print out and off the LG Stylo. My quick question is since you mentioned that you've mailed your phone in TWICE already, do you remember exactly how long it took each time from the day you mailed it in to LG to the day you got it back from them?
And yes, the MM update is going to kind of cover me and my issue because I've read more negative things compared to the positive so fingers crossed. Hopefully all those positive experiences you've had would transfer to me and my case. I've wanted the phone for a while abd when I finally got it, within 48 hours, BAM! this happens. SMH
Click to expand...
Click to collapse
It was 10 days total. After I filled out my form I called saying I couldn't wait around for a phone call as my contact # was my landline, and they immediately sent me the label. That live agent call did include questions about what happened. In my case I had told them that google services was stopping and after a hard reset I got a frozen on LG logo screen, which was the truth both times, but I'm certain the circumstances were aggravated by my messing with the build.prop and kingroot
lg g ls770 stylo boost mobile help need,
jmacie said:
It was 10 days total. After I filled out my form I called saying I couldn't wait around for a phone call as my contact # was my landline, and they immediately sent me the label. That live agent call did include questions about what happened. In my case I had told them that google services was stopping and after a hard reset I got a frozen on LG logo screen, which was the truth both times, but I'm certain the circumstances were aggravated by my messing with the build.prop and kingroot
Click to expand...
Click to collapse
need help please, i brick my phone after i've tried to used the lg flash tool, and now my goes black can't do anything or see anything any ideas please.
it took 4 days to get it back from broken usb port and bootloop i got stuck on
just send phone it self
No back cover
no stylus pen
no battery
no sim/sd card
they'll dispose of them all if you send anything but device itself
i made the mistake of not taking my pen stylus out of device and gotta order new one
but overall i got mine fixed for FREE and got it fixed and back within 4 days lucky me
but yea they'll fix it just depends on case by case i guess since my charge port had burn smell and marks gues that caused them to fix entire device and i sent it in with 5.1.1 and got it back with 6.0 so yea i say don't root till there safe proven method or till they let us unlock bootloader but till then just be happy with what you got
poppyseeds said:
Recently, I bought the LG Stylo from Boost on Craigslist. Before the transaction was completed, I checked the IMEI and everything checked out clean. Like a lot of folks here on this site, as soon as I got home, I attempted to root. Prior to me rooting, I got an OS update to marshmallow and I went ahead and did it. Once the update was completed, I rooted with Kingo Root and root was achieved.
Not long after (within 24 hours), I noticed that my phone was getting very laggy and choppy so I decided to reboot. When I did that, the "LG Life's Good" boot image showed up like usual. Then the screen went blankb and turned back on to the boot image but the bottom said "SECURITY ERROR" then couple seconds later z the screen goes off again and it comes back on to the previous boot image. It pretty much is doing a boot loop. Initially, I was able to access the stock recovery and I did a hard reset but that didn't help because the outcome was the same. Then an hour or so afterwards, my access to the stock recovery was gone. Now when I try to boot recovery, it says LOADING RECOVERY but then instead of going to recovery, the Android guy pops up and right below him it says ERASING then it boots into the boot loop cycle.
At this point, all I can do is boot into download mode and from my understanding, all I can do is install the firmware. Since I was on Marshmallow, I looked online for days for the boost mobile 6.0 stock firmware. What I failed to realize is that what I found was completely not meant for the boost mobile 6.0 variant instead it was for T-Mobile 5.1.1. Yes, I made the mistake and flashed it the LG Support Tool and yeah... Stupid move because now my phone is completely bricked. Nothing comes up on the screen no matter what hard key combo I try BUT what's weird is when I try to power on my laptop makes the sound that it detects it but a box on the screen for my laptop pops up and say that I need to unplug and replug the USB cord to fix and if that doesn't work, then that means something is wrong with my device.
I really like this phone. Any one can drop knowledge, I'll be forever grateful. Please help.
Click to expand...
Click to collapse
samething happened to me too, any help welcome
handyman509 said:
samething happened to me too, any help welcome
Click to expand...
Click to collapse
you have to send it to LG.This phone has a locked bootloader, so there is no custom recovery, so you can't just mess with trying to use tools made for tmobile unlocked phone. LG is very good about fixing and they have fixed mine. Also there is no permanent root for MM 6.0, so when you use kingroot that is ONLY made for up to Lollipop 5.1.1 you take a chance of bricking and there is only 1 way out , send to LG
Is there any news about this model.. I also have one bricked.. Can someone help me with this, please ?
Regards
cehajjic said:
Is there any news about this model.. I also have one bricked.. Can someone help me with this, please ?
Regards
Click to expand...
Click to collapse
Other than sending the device for repairs, or buying another phone: there's nothing else that could be done.
hard bricked ls770
Revenant Ghost said:
Other than sending the device for repairs, or buying another phone: there's nothing else that could be done.
Click to expand...
Click to collapse
https://lg-firmware-rom.com/downloads/unbrick-hard-bricked-lg-ls770-msm8916/
Okey guys, im really confused.
A while ago I bought a batch of 11 samsung phones on an auction. Those were models Galaxy J3 and J5.
Next day i discovered that 4 of them had FRP lock. Action company said it was my own risk. Samsung said, you can walk into one of our service centers with proof of purchase, but it will cost you money. Since the phones were bought at about 30 euro's each, and the unlocking probably costs way more than that, it was no option.
So I tried to fix it myself. But it didn't work. I ended up with a couple of viruses on my computer, for trying to download tools from shady links.
So this morning I went to have another go at it. Again no luck. Booted into recovery, wiped everything (got the error messages) and then i was sick of it and literally threw the phone away.
Then this evening, I found this video on youtube and thought, maybe this wil also work on my phone.
https://frpbypass.net/unlock-frp-samsung-j3-pro-android-9-pie-sm-j330-frp-bypass-free/
So i inserted my sim with pin, took it back out and then i accidently pressed the powerbutton, so i could not even try to get into settings.
But then, when i turned the screen back on, i could through the normal installation, without entering the previous gmail account.
Im glad that i now have a fully funtioning phone, but just... HOW?
I'd like to hear if anyone knows something.