HTC u12+ stuck in bootloader - HTC U12+ Questions & Answers

Hi there I have played with my U12 dual sim and I did change cid and mid almost same way like in HTC u11+ forum https://forum.xda-developers.com/htc-u11/development/to-modify-cid-mid-s-devices-t3771570 then I installed stock system vendor and boot for us unlocked everything goes well until system could not read sim card so I have tried go back to stock same way
So I change cid and mid and then I use adb to reboot in to bootloader to boot twrp and that's when after reset HTC go to bootloader and can't do anything
that's from fastboot getvar all
c:\adb>fastboot getvar all
(bootloader) avb_err:0(0)
(bootloader) is_avb_critical_error:no
(bootloader) boot-mode:FASTBOOT
(bootloader) unlocked:yes
(bootloader) off-mode-charge:0
(bootloader) charger-screen-enabled:0
(bootloader) battery-soc-ok:yes
(bootloader) battery-voltage:4322
(bootloader) version-baseband:
(bootloader) version-bootloader:
(bootloader) variant:SDM UFS
(bootloader) partition-type:userdata:ext4
(bootloader) partition-size:userdata: 0xC55000000
(bootloader) partition-type:system_a:ext4
(bootloader) partition-size:system_a: 0xEAC00000
(bootloader) has-slot:modem:no
(bootloader) has-slot:system:yes
(bootloader) current-slot:a
(bootloader) has-slot:boot:yes
(bootloader) slot-retry-count:b:5
(bootloader) slot-unbootable:b:yes
(bootloader) slot-successful:b:no
(bootloader) slot-retry-count:a:7
(bootloader) slot-unbootable:a:no
(bootloader) slot-successful:a:no
(bootloader) slot-count:2
(bootloader) secure:yes
(bootloader) serialno:A86B1F01101
(bootloader) product:HTC_Phone
(bootloader) max-download-size:536870912
(bootloader) kernel:uefi
all:
finished. total time: 0.031s
And I had red
Security error
Phone has been flashed with unauthorised software and is locked
Anyone can help
Thanks

I had basically the same error message as you. I couldn't find a resolution so it went back to HTC repair last week. Good luck in figuring out and resolving the issue.

mauiblue said:
I had basically the same error message as you. I couldn't find a resolution so it went back to HTC repair last week. Good luck in figuring out and resolving the issue.
Click to expand...
Click to collapse
How much did HTC charge you for fix it? I have already email them so hopefully they will be in touch soon
Thanks for replay

drut said:
How much did HTC charge you for fix it? I have already email them so hopefully they will be in touch soon
Thanks for replay
Click to expand...
Click to collapse
I didn't get a repair quote as of yet. I sent it in and they had received it last week Thursday and now it is in the repair queue when last checked. I've heard of horror stories about customer service and the repair department. Some members says their phones were not returned to them for months. When I chatted with the HTC rep on their website, the rep said it could cost up to $200 to repair (it is a HTC U11 unlocked version). So in the meantime, I am using my old HTC 10 which doesn't hold a charge and I ordered a new HTC 12+.
I should have done more research and figured out what I should have done correctly before trying to relock the phone. Live and learn.
Good luck.

mauiblue said:
I didn't get a repair quote as of yet. I sent it in and they had received it last week Thursday and now it is in the repair queue when last checked. I've heard of horror stories about customer service and the repair department. Some members says their phones were returned to them for months. When I chatted with the HTC rep on their website, the rep said it could cost up to $200 to repair (it is a HTC U11 unlocked version). So in the meantime, I am using my old HTC 10 which doesn't hold a charge and I ordered a new HTC 12+.
I should have done more research and figured out what I should have done correctly before trying to relock the phone. Live and learn.
Good luck.
Click to expand...
Click to collapse
Yep I live in UK so hopefully the service will be OK but will see in meantime will try to resolve can't get any worse unless brick completely ?

drut said:
Yep I live in UK so hopefully the service will be OK but will see in meantime will try to resolve can't get any worse unless brick completely
Click to expand...
Click to collapse
I just had a reply from another member on the forum regarding his phone repair (HTC U11). He is in Sweden and it took less than a couple weeks for him to get his phone back from HTC repair center. The repair center is located in Poland and he had the phone repaired (motherboard replace) at no charge! Wow!
I would contact your HTC repair center if after all is said and done doesn't resolve your phone issues. You may be happy you did. Hoping for the best.

I had the same issue too, but if you were able to boot into fastboot you theoretically could still get the phone to boot. were any of you able to boot into download mode? if so you could have ./fastboot format userdata, ./fastboot erase boot, ./fastboot erase system. Then done a ./fastboot getvar all and see what slot you were on. With A/B partitions its important to have a boot img. and a system img. luckily I had both and in download mode I was able to ./fastboot flash the boot image then ./fastboot flash the system img to the current slot the phone was on. I was on slot b so I ./fastboot flash system_b <system img>. I did get a magi error when flashing with power shell but it did go through and crisis averted. It is very important you back up things as well as have extra images handy.

Hi there this is my second account
Yes I did try all of fastboot commends but with no luck as download mode is needed
I can't boot in to download or recovery whenever I try it reboot back to bootloader
I did try boot twrp boot I goes in to black screen
I have European dual sim but I converter to US one I have US ruu. Exe but won't work as my battery is below 30% I did charged with that bat file that allow you to charge phone while is restarting but still not enough my phone is charded to about 4320mV any one have idea what's it should be
Phone bootloader is unlocked but s-on
Thanks for any advice

It seems like there could be so much that could go wrong when trying to tweak these new phones now. It isn't straight forward as it was a few years ago. I've read through the guides on these forums but it seems like there is no straight forward positively fool proof and bullet proof method of rooting and reverting back to stock on these new phones.

marcinkoko009 said:
Hi there this is my second account
Yes I did try all of fastboot commends but with no luck as download mode is needed
I can't boot in to download or recovery whenever I try it reboot back to bootloader
I did try boot twrp boot I goes in to black screen
I have European dual sim but I converter to US one I have US ruu. Exe but won't work as my battery is below 30% I did charged with that bat file that allow you to charge phone while is restarting but still not enough my phone is charded to about 4320mV any one have idea what's it should be
Phone bootloader is unlocked but s-on
Thanks for any advice
Click to expand...
Click to collapse
You weren't able to access download mode? Mine would boot up then go to where you can select Reboot, power down, reboot download,reboot recovery, ect. Is that something still accessible?
---------- Post added at 08:32 PM ---------- Previous post was at 08:29 PM ----------
marcinkoko009 said:
Hi there this is my second account
Yes I did try all of fastboot commends but with no luck as download mode is needed
I can't boot in to download or recovery whenever I try it reboot back to bootloader
I did try boot twrp boot I goes in to black screen
I have European dual sim but I converter to US one I have US ruu. Exe but won't work as my battery is below 30% I did charged with that bat file that allow you to charge phone while is restarting but still not enough my phone is charded to about 4320mV any one have idea what's it should be
Phone bootloader is unlocked but s-on
Thanks for any advice
Click to expand...
Click to collapse
Might want to convert it back to European dual sim. If you can find an RUU for it, captain throwback has a program that converts RUU to system img., boot img.

Yes I can choose all option in bootloader but will restart back to bootloader screen
I can't boot download mode or recovery I can't power down unless I disconnect USB cable
Ive booked repair with HTC but still wait if someone got any idea how to resolve it
I don't think any img file will help as I can't boot twrp or flash anything with fastboot
I can boot twrp but it goes black screen only
I can flash hosd with fastboot but that's all
Can any one run fastboot getvar battery-voltage and let me know what's mV is above 30% I got us ruu. Exe but won't flash because battery level
My battery shows around 4270mV at the minut
Thanks

guys, has anyone figured out this?
i'm stuck on the bootloader page, when i choose download or recovery it restat to bootloader again, flashed hosd from fastboot but no good!
i hope some one has any resolution, as we don't have htc service center here in middle east.

Same Probleme here, I've tried everything. I've never had such problems before. Working on this for months now. Here is the Thread I opened: https://forum.xda-developers.com/t/...mode-partition-failure.4197203/#post-84031727
What I can say so far:
We need a possibility to flash and repair boot partitions without DownloadMode, HTC has special cables which go into the MicroSD-Slot to connect the internal NandFlash to USB
I've bought XTC2Clip, but haven't found a working solution yet
On most phones there is a possibilty to get QPST running, if we would find one for the U12+ we might be lucky
I don't know any german oder english speaking forum with new informations, believe me I tried, BUT there might be forum in taiwanese, there is still a huge fanbase for htc, but I'm not able to search in this forums because of the different signs
I wish us both luck,
Greetings

i had same error and now waiting a resoluation from anyone ...........
anyone help me !!!

Jonas22 said:
Same Probleme here, I've tried everything. I've never had such problems before. Working on this for months now. Here is the Thread I opened: https://forum.xda-developers.com/t/...mode-partition-failure.4197203/#post-84031727
What I can say so far:
We need a possibility to flash and repair boot partitions without DownloadMode, HTC has special cables which go into the MicroSD-Slot to connect the internal NandFlash to USB
I've bought XTC2Clip, but haven't found a working solution yet
On most phones there is a possibilty to get QPST running, if we would find one for the U12+ we might be lucky
I don't know any german oder english speaking forum with new informations, believe me I tried, BUT there might be forum in taiwanese, there is still a huge fanbase for htc, but I'm not able to search in this forums because of the different signs
I wish us both luck,
Greetings
Click to expand...
Click to collapse
#14
i had same error and now waiting a resoluation from anyone ...........
anyone help me !!!

nguyenquyhoc said:
#14
i had same error and now waiting a resoluation from anyone ...........
anyone help me !!!
Click to expand...
Click to collapse
I'm still working on it, no solution so far. But what I know today is the following:
- the boot-partition is bricked, so if we try to boot downloadmode or to boot twrp.img, bootloader doesn't know where to put it. You could say the partition-layout isn't correct anymore
- it would be easy to repair, if we had acces. I've a complete emmc-dump from another U12+ here, with adb-shell you can restore complete partitions
- when htc produced this phone, there must have been a way to write these partitions for the first time, for other models there are deep-flash-cables and stuff, but the interest in the U12+ isn't that big anymore, so there is no solution so far
- don't buy XTC2Clip, it once was THE THING for htc models, but nothing works on our device anymore, if you still wan't one, I've one to sell
Nevertheless, have a nice day

Have you tried to enter RUU mode with htc-fastboot.exe?

slavomes said:
Have you tried to enter RUU mode with htc-fastboot.exe?
Click to expand...
Click to collapse
Hey,
yes I tried this as well. Doesn't work either. But thanks
Grateful for every idea.

Related

[Q] HTC bootloader unlock IS NOT WORKING evo 3d hboot 1.5

i am so frustrated! someone stole my awesome evo 4g rooted s-off does it all dream phone, which i didnt even appreciate how cool it was til it was taken from me. thought i was was upgrading to evo 3d, but as it turns out, I CANT DO ANYTHING cool with it. I CANT EVEN UNLOCK STUPID BOOTLOADER! ive tried htcs method a thousand times, WHAT IS WRONG? WHY WONT IT WORK!!! its says it was successful, but my phone never asks me if im sure i really want to unlock bootloader, and it still says ****LOCKED**** at the top of hboot screen! its as if the phone completely just ignores this particular command! its the only command that doesnt respond so far though. i get a response from everything else, usually telling me FAIL, or device not supported, etc... CAN ANYONE OUT THERE HELP PLEASE! I AM READY TO TOSS THIS PIECE RIGHT OUT THE WINDOW ITS WORTHLESS!
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.
C:\Documents and Settings\tam>cd C:\android-sdk\tools
C:\android-sdk\tools>adb reboot bootloader
C:\android-sdk\tools>fastboot oem get_identifier_token
...
(bootloader)
(bootloader) < Please cut following message >
(bootloader) <<<< Identifier Token Start >>>>
(bootloader) B56B3FA38C708C4236D1C0D24BD2A395
(bootloader) C0CCF53A8020FF0395B8CC1898CF5910
(bootloader) 2F898266B6743BA45420F7B9BCCEDB7B
(bootloader) 93F12441E802DE0F9135B6BE3F56E36D
(bootloader) D9E9CCFED0D39C69F08F1415B99AE603
(bootloader) FBF06ECAAEAA3037A2EED5759583A0A6
(bootloader) 38F95909A89F36CF00EA54D61B8DBCA2
(bootloader) ABA2DF25F08F8976F0C7BED27082A249
(bootloader) 3DF29B49661286224B2FC0CC5A724C68
(bootloader) 8DB3755917F9B07B5742E44B04AA18AC
(bootloader) 2CF8DD97B723FF891079F4B35BEF4419
(bootloader) C4202BF95BCF6927B12D82FAABBE911D
(bootloader) C93A6571CFD84750466BCAA039DBFEF7
(bootloader) CEBA03E78E169672A207033A5CF4986A
(bootloader) AFDD22C60EB87D0B4FD92D5D79C40192
(bootloader) F8318FA4D4141F901A1C06F0C3EA5035
(bootloader) <<<<< Identifier Token End >>>>>
OKAY [ 0.063s]
finished. total time: 0.063s
C:\android-sdk\tools>fastboot flash unlocktoken C:\evo3d\Unlock_code-1.bin
sending 'unlocktoken' (0 KB)...
OKAY [ 0.203s]
writing 'unlocktoken'...
(bootloader) unlock token check successfully
OKAY [ 0.000s]
finished. total time: 0.203s
C:\android-sdk\tools>
Same thing too
I am also having the same problem. My phone came with the stupid OTA Sprint release and has the most recent updates. I don't think that is the problem, but I have been trying the same thing you have and getting the same results.
As soon as you use command "fastboot flash unlocktoken Unlock_code.bin" your phone is supposed to go to the bootloader unlock screen from HTC.....nothing....just sits there all stupid and SH**
The solution.....worked for me!
http://forum.xda-developers.com/showthread.php?t=1239821
fix?
I have the same problem and I have tried it in OS X and windows has any one found a solution
after many hours of searching, i found the answer...
ok what you do is download this RUU and follow instructions VERY CAREFULLY, i think it rolls back your firmware, then you start HTCs bootloader unlock tool from the beginning and it your phone should ask you at the end if you really want to unlock your bootloader. tell it yes and your all good ...until you try to root the phone. then, at least for me, youll have more of the same problems you ran into with unlocking bootloader. i mean you follow instructions word for word but in the end, nothing happens. i should have had root because i have superuser installed with updated binary and busybox is also installed as well, but i was only able to install synergy rom, which gave me a wifi error. ive searched for how youre supposed to fix this, and it says im supposed to use flash image gui program. so i bought it from the market and installed it. i opened it, it asked me for superuser permission, i granted, then it tells me it was "unable to gain root access this program will not work". I HATE THIS PHONE MORE AND MORE EVERYDAY, i miss my awesome evo4g that was rooted, s-off, free hotspot and CM7!
see this thread to fix bootloader unlock problem:
http://forum.xda-developers.com/showthread.php?t=1239821
2.08.651.2 RUU
http://www.multiupload.com/09NOXKCUN0
Is that ruu the zip or exe
So did this work?
I downloaded the RUU it was a EXE file to upgrade the EVO 3d firmware but it was the same firmware i have on it now. should I still do it?
token issue
My issue is that i get to where you download the unlock code and my computer tried to open it with vlc. Now i can't get it to actually unlock. Any suggestions ?
very first time trying. So flame away
Also in the same boat.
Everything goes smooth on HTC Website ,CMD says unlock token sent successfully but instructions never shows up on the phone.
Ive tried RUU 2.08.651.2 as recommended along with a few others, all of which fail saying Bootloader Version Error.
Any ideas? Would love to have my Evo3D this rooted, even if its still S-ON HTC Unlock Method!!!
Thanks

[Q] dead screen. need assurance about unrooting

First off, thanks for all the help I've had from the xda community over the past few months. I've only just signed up, but I've been an avid noob learner thanks to your guides and various threads. Much appreciated.
Now my question: My Sensation is rooted, currently with Revolution HD (6.?.?) installed and everything has been running smoothly since I first flashed a custom ROM a few months back, but last night it powered down after the battery died and now the screen won't power up. It seems to be charging, it vibrates when I power the phone, and adb recognizes it when I search for connected devices, but the screen is flat out dead. Not a blank, black screen, just dead. No power to it.
Obviously I'd like to send it in for repair, so I need to unroot while making sure the stock recovery has been installed in place of CWM and that it is S-on.
I found a guide to unrooting with adb which seems straightforward enough, but how can I be sure everything has worked without the benefit of seeing the phone's screen?
Thanks in advance
-Bizwax
If your screen ain't working I guess you're SOL
So if I attempt to unroot with adb, can I not then use it (or another app) to confirm the status of my phone's firmware, recovery and s-on/off before I decide whether to send it for repair or not?
I don't know. I have heard of a few people sending in phones that wont turn on and HTC fixes or replaces them anyways. I guess they change out the main board. Wait a while longer and see what other people say.
That's the problem, the phone does seem to boot, so if they simply need to replace the screen they're going to see that it's rooted. Then they've got me over a barrel - they have my phone and would be within their rights to hold it until I pay for their repairs.
I don't know how they do it over in the UK but in the US they can't force you to pay for a repair if you don't want it. I'm pretty sure that they will tell you if there will be a charge before they do the repair. But they may do things differently over there.
hmm..the screen is completely dead and not even showing bootloader screen right
then doing un root and reverting the cid and all is little bit tough but completely possible
first i require some data
for that you need to go to bootloader
to do that
just power off the phone...remove the battery..reinsert the battery and then press power + voulme down buttons together..that should take you to bootloader screen (small vibration happens when you do that )
to verify that phone is connected to bootloader or not
connect the phone to pc ..
then in adb folder
type "adb devices" ->this should not show your device
type 'fastboot devices" -> this should show your device
once fastboot recognizes your device
type this "fastboot getvar all" and post the complete output
except IMEI and serial number (these are sensitive data )
then I'll guide you further
I'm just thinking worst case scenario. I don't know HTC's repair process, but if they check it over instead of running a full diagnostic and realise it's just the screen needs replacing, then they do that and test to see everything is working ok and that's when they spot that it's rooted, that would be a problem. They would already have done the work and I'd be obligated to pay them for that. Maybe I'm being overly cautious/paranoid, but still, if there's a way for me to unroot I'd rather go that route.
Someone on IRC pointed me towards android app VNC Server. That would give me remote access to my phone, plus a live screen capture gui to work through, so that might be a possibility. I know I can use adb to install it and I think I can use it to remotely boot apps on my phone too. I'm still looking into how I would do that though. Then the problem is that VNC requires a rooted device to work, which would probably be fine at the moment, but once I go to unroot that plan goes out the window. Unless I can find an alternative for unrooted phones.
Edit: that's right ganeshp. No screen activity whatsoever. Thanks for the advice, I'll get on that now.
Code:
C:\adb>adb devices
List of devices attached
123456789012 device
C:\adb>adb reboot-bootloader
C:\adb>fastboot devices
123456789012 fastboot
C:\adb>fastboot getvar all
INFOversion: 0.5
INFOversion-bootloader: 1.27.1100
INFOversion-baseband: 11.22.3504.07_M
INFOversion-cpld: None
INFOversion-microp: None
INFOversion-main: 3.32.401.3
INFOserialno: 123456789012
INFOimei: XXXXXXXXXXXXXX
INFOproduct: pyramid
INFOplatform: HBOOT-8260
INFOmodelid: PG58*****
INFOcidnum: 11111111
INFObattery-status: good
INFObattery-voltage: 4043mV
INFOpartition-layout: Generic
INFOsecurity: off
INFObuild-mode: SHIP
INFOboot-mode: FASTBOOT
INFOcommitno-bootloader: 617f0a98
INFOhbootpreupdate: 11
INFOgencheckpt: 0
all: Done!
finished. total time: 0.525s
I know you said to exclude the serial number as well, but 123456789012? Is that a big deal or is it just because it's flashed with a custom rom?
Volume plus power button doesn't work btw. I had to use adb. Just thought I'd add that in case. Every little helps, right?
well you are SOFF and supercid ..thats all i need..i mean you can actually RUN any RUU
but I Think you are from UK and orange network (from your profile )...so lets go for that corresponding RUU
get the ICS RUU from this thread
SHIPPED PYRAMID ROMS
i found one along the line "RUU_Pyramid_Orange_UK_1.35.61.1_Radio_10.43a.9007.00U_10.51.9007.27_M3_release_198549_signed.exe" get that if you have normal sensation
if you got sensation XE
i cant find XE version of ORANGE RUU (the name has LE ..means an XE version) ...search the thread
otherwise get this XE version
"RUU​_Pyramid​_LE_HTC​_Europe​_1.73​.401​.4_Radio​_10.58​.9035​.0.."
then running the RUU
connect your phone to pc while in fastboot ..(just like earlier) then
run the ruu from pc
follow the onscreen instructions
this RUU ..will wipe everything and make it stock...except SOFF and supercid
once RUU run is over
we will change the cid back to normal
first get your cid from here (i think your cid is ORANG001..but confirm from the thread again)
CID LIST
once you know the cid...back to fastboot and connect it to PC
type this command
fastboot oem writecid <yourCID> (eg fastboot oem writecid ORANG001)
this will get your cid back to normal/original
now reboot normally (this is must to change CID)
using command
fastboot reboot
now the most important and careful step (this should be done last..i MEAN LAST)
back to fastboot again..and connect it to pc
now type this
fastboot oem writesecureflag 3
after this
do a reboot using fastboot reboot
thats all now you are stock
I am with Orange but my Sensation (standard not XE) was unbranded when I bought it. I take it the RUU_Pyramid_HTC_Europe_ roms are the ones I should be looking at?
The Fileserve links aren't working anymore but I found another collection of RUUs here. Is that site ok because I'm grabbing one of them now (RUU_Pyramid_HTC_Europe_1.35.401.1_Radio_10.43a.9007.00U_10.51.9007.27_M3_release_198179_signed.exe)
Oh and about the serial number, how do I get that back to what it should be? eg. SH15FG36536. I do have the CWM backup from when I first rooted if it's needed
Please excuse my noobness.
Bizwax said:
I am with Orange but my Sensation (standard not XE) was unbranded when I bought it. I take it the RUU_Pyramid_HTC_Europe_ roms are the ones I should be looking at?
The Fileserve links aren't working anymore but I found another collection of RUUs here. Is that site ok because I'm grabbing one of them now (RUU_Pyramid_HTC_Europe_1.35.401.1_Radio_10.43a.9007.00U_10.51.9007.27_M3_release_198179_signed.exe)
Oh and about the serial number, how do I get that back to what it should be? eg. SH15FG36536. I do have the CWM backup from when I first rooted if it's needed
Thx
Click to expand...
Click to collapse
RUU will take care of it..no worries..and no one check it too afaik
Kevc44485 said:
I don't know how they do it over in the UK but in the US they can't force you to pay for a repair if you don't want it. I'm pretty sure that they will tell you if there will be a charge before they do the repair. But they may do things differently over there.
Click to expand...
Click to collapse
They can never force anybody, I'm pretty sure that's illegal worldwide. Anyway, try and ask HTC how much it will be but I'm guessing a lot. I enquired how much it would my semi bricked sensation which is now perfect and it was £100.
Sent from my Sensation using XDA
sensation lover said:
They can never force anybody, I'm pretty sure that's illegal worldwide. Anyway, try and ask HTC how much it will be but I'm guessing a lot. I enquired how much it would my semi bricked sensation which is now perfect and it was £100.
Sent from my Sensation using XDA
Click to expand...
Click to collapse
They could if you gave them a phone that was supposedly under warranty and then it turns out that the warranty turns out to be void due to custom software.
Hope you get everything sorted out op
Sent from my sensational sensation 4g
Quick update; ganeshp's instructions at the bottom of page 1 of the thread helped a lot and I now have a stock Sensation with cid HTC__001 and S-on. It's booked for pickup by HTC tomorrow.
I did run into an issue after running the RUU update though. The installation completed ok but then I couldn't get the phone to show up in adb or fastboot devices. After retrying the RUU install a few times (with plenty of failed RUU install attempts and another issue where the phone wouldn't get out of recovery mode in adb) I finally got it to work and completed ganeshp's steps. All is good
I just hope the serial number thing (showing as 123456789012 in adb) doesn't come back to bite me on the backside. I found another guy on here with the same issue and apparently it was down to a corrupted pds partition.
Sorted. Got the phone back this morning, new screen and main board. Thanks lads
ganeshp said:
well you are SOFF and supercid ..thats all i need..i mean you can actually RUN any RUU
but I Think you are from UK and orange network (from your profile )...so lets go for that corresponding RUU
get the ICS RUU from this thread
SHIPPED PYRAMID ROMS
i found one along the line "RUU_Pyramid_Orange_UK_1.35.61.1_Radio_10.43a.9007.00U_10.51.9007.27_M3_release_198549_signed.exe" get that if you have normal sensation
if you got sensation XE
i cant find XE version of ORANGE RUU (the name has LE ..means an XE version) ...search the thread
otherwise get this XE version
"RUU​_Pyramid​_LE_HTC​_Europe​_1.73​.401​.4_Radio​_10.58​.9035​.0.."
then running the RUU
connect your phone to pc while in fastboot ..(just like earlier) then
run the ruu from pc
follow the onscreen instructions
this RUU ..will wipe everything and make it stock...except SOFF and supercid
once RUU run is over
we will change the cid back to normal
first get your cid from here (i think your cid is ORANG001..but confirm from the thread again)
CID LIST
once you know the cid...back to fastboot and connect it to PC
type this command
fastboot oem writecid <yourCID> (eg fastboot oem writecid ORANG001)
this will get your cid back to normal/original
now reboot normally (this is must to change CID)
using command
fastboot reboot
now the most important and careful step (this should be done last..i MEAN LAST)
back to fastboot again..and connect it to pc
now type this
fastboot oem writesecureflag 3
after this
do a reboot using fastboot reboot
thats all now you are stock
Click to expand...
Click to collapse
Hello there, I was in a very similar position the OP was in.
My Sensations' screen was only displaying static. I left the screen on and after returning to the phone, the display was frozen. After taking the battery out and restarting it, it would only show static (when the HTC logo should appear) but the phone was functional as I could change the volume and hear sounds from the phone, but there was only static showing,
So I needed to get it repaired from HTC but the phone was rooted, S-OFF and supercid so I was very happy when I found this guide as it explained how to get back to stock when you can't see the display.
This was is how my phone was when it was S-OFF and supercid
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
After following the guide to get S-ON and cid back to stock (orange branded):
I installed the RUU_Pyramid_HTC_Europe_1.45.401.2_Radio_10.56.9035.00U_10.14.9035.01_M_release_208857_signed.exe.
I sent the phone off exactly 2 weeks ago and got the phone back today not repaired.
A letter with the phone stated the phon was BER (Beyond Econimic Repair) since the phone had "Unauthorised Engineering".
I was sure everything was back at stock so how can they say it is BER because of "Unauthorised Engineering".
Apologies for the long post but what can I do?
carlitob10 said:
Hello there, I was in a very similar position the OP was in.
My Sensations' screen was only displaying static. I left the screen on and after returning to the phone, the display was frozen. After taking the battery out and restarting it, it would only show static (when the HTC logo should appear) but the phone was functional as I could change the volume and hear sounds from the phone, but there was only static showing,
So I needed to get it repaired from HTC but the phone was rooted, S-OFF and supercid so I was very happy when I found this guide as it explained how to get back to stock when you can't see the display.
This was is how my phone was when it was S-OFF and supercid
After following the guide to get S-ON and cid back to stock (orange branded):
I installed the RUU_Pyramid_HTC_Europe_1.45.401.2_Radio_10.56.9035.00U_10.14.9035.01_M_release_208857_signed.exe.
I sent the phone off exactly 2 weeks ago and got the phone back today not repaired.
A letter with the phone stated the phon was BER (Beyond Econimic Repair) since the phone had "Unauthorised Engineering".
I was sure everything was back at stock so how can they say it is BER because of "Unauthorised Engineering".
Apologies for the long post but what can I do?
Click to expand...
Click to collapse
you know what mistake you did ?
you had the wrong RUU flashed
the RUU is of Europe unbranded one
you should have flashed the correct RUU
based on your CID ..you should flash this
"RUU_Pyramid_Orange_UK_1.35.61.1_Radio_10.43a.9007.00U_10.51.9007.27_M3_release_198549_signed.exe"
see in the screenshot the version-main is 1.45.401.2
but it should be x.xx.61.x for ORANGE UK phone (so tha above one will have 1.35.61.1)
that's how they figured it out about your issue
EDIT: forgot to tell you what you should do
try revolutionary SOFF and get the above RUU and flash it
here the ruu download link
flash it again
do SON
and send it back
ganeshp said:
you know what mistake you did ?
you had the wrong RUU flashed
the RUU is of Europe unbranded one
you should have flashed the correct RUU
based on your CID ..you should flash this
"RUU_Pyramid_Orange_UK_1.35.61.1_Radio_10.43a.9007.00U_10.51.9007.27_M3_release_198549_signed.exe"
see in the screenshot the version-main is 1.45.401.2
but it should be x.xx.61.x for ORANGE UK phone (so tha above one will have 1.35.61.1)
that's how they figured it out about your issue
EDIT: forgot to tell you what you should do
try revolutionary SOFF and get the above RUU and flash it
here the
flash it again
do SON
and send it back
Click to expand...
Click to collapse
OK thank you ganeshp, I am in fastboot at the moment and the phone is detected. I run revolutionary but its says "waiting for device" and nothing happens.
Why is revolutionary not detecting my phone?
EDIT: Nevermind, got it working
ganeshp said:
you know what mistake you did ?
you had the wrong RUU flashed
the RUU is of Europe unbranded one
you should have flashed the correct RUU
based on your CID ..you should flash this
"RUU_Pyramid_Orange_UK_1.35.61.1_Radio_10.43a.9007.00U_10.51.9007.27_M3_release_198549_signed.exe"
see in the screenshot the version-main is 1.45.401.2
but it should be x.xx.61.x for ORANGE UK phone (so tha above one will have 1.35.61.1)
that's how they figured it out about your issue
EDIT: forgot to tell you what you should do
try revolutionary SOFF and get the above RUU and flash it
here the
flash it again
do SON
and send it back
Click to expand...
Click to collapse
What about the bootloader? Isn't that supposed to be locked since HTC's warranty will not cover unlocked bootloader?
And how do check with adb if bootloader is locked or unlocked?
Thanks

Stuck in Bootloader

Hi apologies if been asked many times but going to ask again.
My sons HTC One Mini is looping on the bootloader.
Cannot do a factory reset either, any options just loop back.
I spoke to HTC who said I could send back but if there was any damage they would charge.
Its got a couple of cracks in the plastic casing so guess thats enough for them to charge.
Before I decide is there anything I can do to sort myself without invalidating any warranty etc? (its still under contract)
Thanks in advance
unlocking bootloader "will" void Warranty, but here are some ways to get back to a clean state.
But the easiest and safest thing would be to apply a RUU if you can find one for your device.
Try "HTC One Mini - Stock ROM wiederherstellen via RUU" in google, it is in German.
Phone contract is with EE, Closest thing I can find is an Orange download it has the same version number 4.15.61.1, is this the same?
Went to http://www.htcdev.com/devcenter/downloads
wolfiesmith said:
Phone contract is with EE, Closest thing I can find is an Orange download it has the same version number 4.15.61.1, is this the same?
Went to http://www.htcdev.com/devcenter/downloads
Click to expand...
Click to collapse
Your bootloader is locked in that image. Did you ever unlock it? If the answer is no, then you should be good to go as far as warranty.
As for the cracks, if they're the hairline ones that appear on the sides, you shouldn't have any issues. That's a known problem with this phone. HTC will probably just swap the phone out because of them.
I am having the same problem, only mine is out of warranty.
i have a video of what it does, i can't run any ruu
since i can't post any vids search youtube " HTC ONE MINI NO BOOT
Part one
Part Two
any help would be great, Thanks
SO NOTHING ?????????????
put your phone to ruu mode and try manually flash the zip you get from the executed ruu out of the temporary directory.
you tube video "Flash an HTC firmware zip" this might work not sure with s-on, you can also unlock your bootloader and install a recovery and custom rom
Wingman2K said:
put your phone to ruu mode and try manually flash the zip you get from the executed ruu out of the temporary directory.
you tube video "Flash an HTC firmware zip" this might work not sure with s-on, you can also unlock your bootloader and install a recovery and custom rom
Click to expand...
Click to collapse
Thanks
i tried to unlock the boot loader it will not bring up the disclamer screen asking to continue, sometimes is says successful but no screen and then other times i get an error
i just tried the fuu zip flash and got this
C:\Users\PC\Desktop\OneDrivers_Fastboot\Fastboot>fastboot oem rebootRUU
... INFO[ERR] Cmd18 polling status timed out, MCI_STATUS: 0x4C2000
INFO[ERR] sdcc_command: sdcc_poll_status error, rc: 2
INFO[SD_HW_ERR] read data fail in CMD18
INFOCMD18: cmd failed
INFO[SD_HW_ERR] SD: Read data fail..
INFO[ERR] partition_read_emmc(876): error 2
INFOStart Verify: 3
INFO[ERR] Cmd25 polling status timed out, MCI_STATUS: 0x4C0000
INFO[ERR] sdcc_command: sdcc_poll_status error, rc: 2
OKAY
C:\Users\PC\Desktop\OneDrivers_Fastboot\Fastboot>fastboot flash zip Upgrade_4.3_
Mini
error: cannot load 'Upgrade_4.3_Mini'
also when i flasboot devices its shows up but when i adb devices Nothing shows up
i bought this on ebay hoping to just run a ruu and have a good phone to replace my Sh&*y lg g3
So what should i try next or did i just buy a mini paperweight
lol
Did I just buy your phone on Ebay? because this all sounds errily familiar...

(help) ruu firmware

Hi
I can't find stock rom for my htc u11
Ocndugl0401 model.
Someone knows where to download?
Thank you
yossim66 said:
Hi
I can't find stock rom for my htc u11
Ocndugl0401 model.
Someone knows where to download?
Thank you
Click to expand...
Click to collapse
https://docs.google.com/spreadsheets/d/15JL3tRWDSVOUKo_revEYtQ_tRcOSJ0vWcvk8a7TK8Hk/edit?usp=sharing
Sent from my HTC U11 using Tapatalk
speeddemon1891 said:
https://docs.google.com/spreadsheets/d/15JL3tRWDSVOUKo_revEYtQ_tRcOSJ0vWcvk8a7TK8Hk/edit?usp=sharing
Click to expand...
Click to collapse
Hi
I saw that page before but didn't find htc_0401
Thank you
You mix up software version (401) with CID.
You can check your CID with "Simple CID Getter" on the Play Store.
kurtschmeichel said:
You mix up software version (401) with CID.
You can check your CID with "Simple CID Getter" on the Play Store.
Click to expand...
Click to collapse
You right, i get cid_060.
I download the ruu.
Thank you
https://androidfilehost.com/?
---------- Post added at 08:14 AM ---------- Previous post was at 08:13 AM ----------
Hi this is linked for all ruu frimwork
Sorry
This link
https://androidfilehost.com/?a=show&w=files&flid=183767
There are any ota and ruu and frimwork
This thread may help.
https://forum.xda-developers.com/u11/how-to/collection-htcu-u11-ruu-firmware-t3612048/page99
mehrdad_esmaeeli said:
https://androidfilehost.com/?
---------- Post added at 08:14 AM ---------- Previous post was at 08:13 AM ----------
Hi this is linked for all ruu frimwork
Sorry
This link
https://androidfilehost.com/?a=show&w=files&flid=183767
There are any ota and ruu and frimwork
Click to expand...
Click to collapse
همش غیر فعاله
Hi everyone
Customer brought a phone to me to repair as they have bricked it with a custom rom, then deleted the system & recovery, then did the absolute unthinkable and relocked the bootloader i was told,
The os version is still there however when the device is booted with the power button a message appears with the device is corrupt and cannot be trusted and will not boot,
I cannot find a working stock HTC signed ruu.exe for this model & have downloaded the correct packages for the model and cid but it returns 9ruu security error zip from usb command, system also shows as modified in bootloader aswell.
This is what i am working with
Fastboot oem readmid returned 2PZC10000
Fastboot oem readcid returned htc_039
I cannot go supercid 11111111 with fastboot oem writecid11111111 as it return as not allowed
hTc download mode
***relocked***
***production***
htc_ocnuhl PVT S-ON
LK-1.0.0.0000
Radio-8998-002772TOV-1712061121
OpenDSP-V11.6.00347.CB8998_0711
OS-2.33.710.9
Dec 8 2017,21:29:54 (1002308)
i cannot boot to any recovery
I cannot obtain the identifier tokken as it displays killswitch enabled on the 3 options and i cannot flash the original unlock_code.bin that was provided on the thumb drive with the phone and also return not allowed on production build also
I have tried the following commands trying to flash the OTA's and also the firmware
Fastboot flash all <zip>
Fastboot flash <zip>
Fastboot flash zip <zip>
Fastboot update <zip>
All fail with some error
and also used htc_fastboot, minimal adb and fastboot 1.7msi & also power shell im using windows 8 also but no matter what i do cannot get anything to flash to the customers phone i downloaded the OTA's & firmware from the google spreadsheet i dont know what im doing wrong and the only RUU.exe i do have for htc_ocnuhl returns an error with incorrect model id please use the correct update utility,
What should i do tell him his phone is kaput or ?? Ive been at this 3 days now ive been working on phones for 10 years nothing takes 3 days !!!!!!
Any help would be greatly appreciated
Matty1993 said:
Hi everyone
Customer brought a phone to me to repair as they have bricked it with a custom rom, then deleted the system & recovery, then did the absolute unthinkable and relocked the bootloader i was told,
The os version is still there however when the device is booted with the power button a message appears with the device is corrupt and cannot be trusted and will not boot,
I cannot find a working stock HTC signed ruu.exe for this model & have downloaded the correct packages for the model and cid but it returns 9ruu security error zip from usb command, system also shows as modified in bootloader aswell.
This is what i am working with
Fastboot oem readmid returned 2PZC10000
Fastboot oem readcid returned htc_039
I cannot go supercid 11111111 with fastboot oem writecid11111111 as it return as not allowed
hTc download mode
***relocked***
***production***
htc_ocnuhl PVT S-ON
LK-1.0.0.0000
Radio-8998-002772TOV-1712061121
OpenDSP-V11.6.00347.CB8998_0711
OS-2.33.710.9
Dec 8 2017,21:29:54 (1002308)
i cannot boot to any recovery
I cannot obtain the identifier tokken as it displays killswitch enabled on the 3 options and i cannot flash the original unlock_code.bin that was provided on the thumb drive with the phone and also return not allowed on production build also
I have tried the following commands trying to flash the OTA's and also the firmware
Fastboot flash all <zip>
Fastboot flash <zip>
Fastboot flash zip <zip>
Fastboot update <zip>
All fail with some error
and also used htc_fastboot, minimal adb and fastboot 1.7msi & also power shell im using windows 8 also but no matter what i do cannot get anything to flash to the customers phone i downloaded the OTA's & firmware from the google spreadsheet i dont know what im doing wrong and the only RUU.exe i do have for htc_ocnuhl returns an error with incorrect model id please use the correct update utility,
What should i do tell him his phone is kaput or ?? Ive been at this 3 days now ive been working on phones for 10 years nothing takes 3 days !!!!!!
Any help would be greatly appreciated
Click to expand...
Click to collapse
Hi everyone so customer didn't want the phone in the end as it couldn't be repaired so didnt bother returning to pick it up so like I do with all things I tinker and I've spent a long long time trying to fix the OS and I have finally done it yayyy scored myself a free U11,
So I dont know how it managed to work, because I had main version 2.33.710.9, and the package that actually worked to repair it and flashed was main version 1.11.710.5 or something like that, my bootloader was re locked and S-ON and nothing I tried would work phone had no recovery and would not boot all i would get is your device is corrupt, couldn't unlock the bootloader again all I would get is a message to state the 3 killswitches are active and to disable them but couldn't without a functional OS.
The 1.11.710.5 file I tried over the course since last post with normal fastboot didn't work, then I tried a series of htc_fastboot didnt work, I even used the fastboot binaries provided by HTCdev that didnt work, I tried every command I could rack up in my brain but still the body thing wouldnt flash I fixed roughly 6 RUU flash errors I was facing but the only one I couldn't get past was Ruu security fail zip from USB command, this told me it was something system wise, but had reinstalled everything including drivers gave all fastboots elevated privileges tried a million diff computers and cords ( lucky I run a phone shop hehehe )
Now something has completely slipped my mind I had a HTC 10 batch tool on my computer and had completely forgotten it had it's own terminal interafce, (which is a fully sik purple might I say) all I did was place the file into the path that the batch took was installed to which was com I do believe and then opened the batch tool up & typed " htc_fastboot oem rebootRUU" after i had put the device into download mode and connected device,
Device rebooted to RUU, all I did was type htc_fastboot flash zip <file_name> and it flashed all 28 zips from the 1.11.710.5 device rebooted and was now met with the HTC logo and phone booted straight up like nothing ever happened, once I had gotten the FRP lock removed (only took 5 minutes) not very good HTC lol I then went to the setting menu to software Info only to find out that the firmware was still 2.33.710.9 but the firmware file was specifically 1.11.710.5 as i had gotten it from the google spread sheet here on xda developers,
So there you have it everyone I hope this helps you repair your devices it seems it's all in the terminal used to flash the device as long as the file is also signed though I can't be 100% on that as I'm not sure the zip i used was signed either but anyway phone is working great and now it gets to be used and abused as a dev phone for myself
Matty1993 said:
Hi everyone so customer didn't want the phone in the end as it couldn't be repaired so didnt bother returning to pick it up so like I do with all things I tinker and I've spent a long long time trying to fix the OS and I have finally done it yayyy scored myself a free U11,
So I dont know how it managed to work, because I had main version 2.33.710.9, and the package that actually worked to repair it and flashed was main version 1.11.710.5 or something like that, my bootloader was re locked and S-ON and nothing I tried would work phone had no recovery and would not boot all i would get is your device is corrupt, couldn't unlock the bootloader again all I would get is a message to state the 3 killswitches are active and to disable them but couldn't without a functional OS.
The 1.11.710.5 file I tried over the course since last post with normal fastboot didn't work, then I tried a series of htc_fastboot didnt work, I even used the fastboot binaries provided by HTCdev that didnt work, I tried every command I could rack up in my brain but still the body thing wouldnt flash I fixed roughly 6 RUU flash errors I was facing but the only one I couldn't get past was Ruu security fail zip from USB command, this told me it was something system wise, but had reinstalled everything including drivers gave all fastboots elevated privileges tried a million diff computers and cords ( lucky I run a phone shop hehehe )
Now something has completely slipped my mind I had a HTC 10 batch tool on my computer and had completely forgotten it had it's own terminal interafce, (which is a fully sik purple might I say) all I did was place the file into the path that the batch took was installed to which was com I do believe and then opened the batch tool up & typed " htc_fastboot oem rebootRUU" after i had put the device into download mode and connected device,
Device rebooted to RUU, all I did was type htc_fastboot flash zip <file_name> and it flashed all 28 zips from the 1.11.710.5 device rebooted and was now met with the HTC logo and phone booted straight up like nothing ever happened, once I had gotten the FRP lock removed (only took 5 minutes) not very good HTC lol I then went to the setting menu to software Info only to find out that the firmware was still 2.33.710.9 but the firmware file was specifically 1.11.710.5 as i had gotten it from the google spread sheet here on xda developers,
So there you have it everyone I hope this helps you repair your devices it seems it's all in the terminal used to flash the device as long as the file is also signed though I can't be 100% on that as I'm not sure the zip i used was signed either but anyway phone is working great and now it gets to be used and abused as a dev phone for myself
Click to expand...
Click to collapse
Congrats on getting the phone revived. I tried all what you had mentioned in your earlier post except what you mentioned about the "HTC 10 Batch Tool". Never heard of it until now. Well too bad for my phone as I sent it out to HTC Repair and it is in their hands now (3 weeks and counting). Yep, my mistake was relocking the phone when I wanted to receive the OTA update (phone was rooted but I didn't flash any custom ROM). Thanks for the post.
mauiblue said:
Congrats on getting the phone revived. I tried all what you had mentioned in your earlier post except what you mentioned about the "HTC 10 Batch Tool". Never heard of it until now. Well too bad for my phone as I sent it out to HTC Repair and it is in their hands now (3 weeks and counting). Yep, my mistake was relocking the phone when I wanted to receive the OTA update (phone was rooted but I didn't flash any custom ROM). Thanks for the post.
Click to expand...
Click to collapse
Hey mate yeah I spent weeks on end trying everything it seems the HTC 10 batchtool was the saviour here on xda somewhere as that's where I got it from the batch tool has it's own terminal built into it and it must still hold official HTC code in it somewhere to allow the package to be flashed,
Least you know for next time if it happens again to avoid that hefty repair bill by HTC
Matty1993 said:
Hey mate yeah I spent weeks on end trying everything it seems the HTC 10 batchtool was the saviour here on xda somewhere as that's where I got it from the batch tool has it's own terminal built into it and it must still hold official HTC code in it somewhere to allow the package to be flashed,
Least you know for next time if it happens again to avoid that hefty repair bill by HTC
Click to expand...
Click to collapse
That's the story of my life, a day late and a dollar short. All the best.
Matty1993 said:
So I dont know how it managed to work, because I had main version 2.33.710.9, and the package that actually worked to repair it and flashed was main version 1.11.710.5
Click to expand...
Click to collapse
@Matty1993
How did you flash Nougat RUU on phone with Oreo firmware? I always get error beacuse of version.
wojownikhaha said:
@Matty1993
How did you flash Nougat RUU on phone with Oreo firmware? I always get error beacuse of version.
Click to expand...
Click to collapse
When you use Sunshine.apk you can set S-Off and flash Nougat
wojownikhaha said:
@Matty1993
How did you flash Nougat RUU on phone with Oreo firmware? I always get error beacuse of version.
Click to expand...
Click to collapse
https://forum.xda-developers.com/u11/how-to/guide-downgrade-htc-u11-oreo-to-nougat-t3754481
miffymiffy said:
https://forum.xda-developers.com/u11/how-to/guide-downgrade-htc-u11-oreo-to-nougat-t3754481
Click to expand...
Click to collapse
I read this topic, but this metod requires working TWRP partition I got only (relocked) bootloader and download mode, so have to try Chimera Tool or something like that.
snoopyhaeckers said:
When you use Sunshine.apk you can set S-Off and flash Nougat
Click to expand...
Click to collapse
I was still S-ON and had Relocked BL OEM unlock was OFF due to no working OS ( was corrupt) no recovery, only download, bootloader and RUU mode,
the HTC fastboot batch tool allows rollback of the bootloader without paying $25 for sunshine off to do it, ive just seen this now to lol only took 3 months to reply
I actually made a post on how to fix any flash errors like that a while ago its in the HTC U11 forums 1.5k veiws and counting
Matty1993 said:
I was still S-ON and had Relocked BL OEM unlock was OFF due to no working OS ( was corrupt) no recovery, only download, bootloader and RUU mode,
the HTC fastboot batch tool allows rollback of the bootloader without paying $25 for sunshine off to do it, ive just seen this now to lol only took 3 months to reply
I actually made a post on how to fix any flash errors like that a while ago its in the HTC U11 forums 1.5k veiws and counting
Click to expand...
Click to collapse
Sorry man I doesn't have a htc 10 at I have at the moment u 11
Sent from my HTC U11 using XDA Labs
where do I download zip version of signed HTC ruu firmware?

I think I bricked my phone. Can't find a fix

I recently got this phone and found out it was an EU version. I unlocked the bootloader and installed twrp. I made the major mistake of thinking I needed to relock the bootloader to install a ruu file. I can't get to recovery now to factory reset. If I try to reboot, it goes to an encryption screen that I can't get past. So I can't go to settings and turn the unlock bootloader option on or debugging. So, I can't unlock the bootloader either.
I also made the mistake of changing the cid and mid to USA dev. The cid and mid are: BS_US001 and 2PZC50000. The product: htc_ocnuhl.
The US unlocked RUUs should work, right? Well, I try to use the. exe. It won't work. I try to do the fastboot way, it says the file size is too large. I try the SD card way, it says 19 RU_MAIN_VER_FAIL is version in android info missing or i.
Am I just totally screwed?
Kaepernick said:
I recently got this phone and found out it was an EU version. I unlocked the bootloader and installed twrp. I made the major mistake of thinking I needed to relock the bootloader to install a ruu file. I can't get to recovery now to factory reset. If I try to reboot, it goes to an encryption screen that I can't get past. So I can't go to settings and turn the unlock bootloader option on or debugging. So, I can't unlock the bootloader either.
I also made the mistake of changing the cid and mid to USA dev. The cid and mid are: BS_US001 and 2PZC50000. The product: htc_ocnuhl.
The US unlocked RUUs should work, right? Well, I try to use the. exe. It won't work. I try to do the fastboot way, it says the file size is too large. I try the SD card way, it says 19 RU_MAIN_VER_FAIL is version in android info missing or i.
Am I just totally screwed?
Click to expand...
Click to collapse
This is a shot in the dark but trying reflashing your unlocker token you received from HTC and see if that will reunlock your phone so you can refresh recovery
Won't let me. Can't get into the os to turn the oem unlock on in developer's settings. When I try it, it tells me:
Last Byte is 0x00, disable unlock.
oem unlock Turn Off!
RLKirk said:
This is a shot in the dark but trying reflashing your unlocker token you received from HTC and see if that will reunlock your phone so you can refresh recovery
Click to expand...
Click to collapse
Sent from my HTC 10 using Tapatalk
Have you tried the proper htc_fastboot.exe?. You can find it easily on the forum. If that doesn't work can you get to download mode and change the cid and mid back to original?
Yeah, I've tried it. I've tried it with trying to get twrp to boot with, "fastboot boot twrp.img". No go there. I haven't tried to change the cid or mid back, but since I'm S-on now, I doubt I'll get very far. Temporary s-on. Just great. HTC really screwed me by making these changes. Four generations of phones work the same freaking way, but this one just had to be different.
shivadow said:
Have you tried the proper htc_fastboot.exe?. You can find it easily on the forum. If that doesn't work can you get to download mode and change the cid and mid back to original?
Click to expand...
Click to collapse
Sent from my HTC 10 using Tapatalk
Looked a bit on the forums and 19 ru_main_ver_fail can apparently mean wrong cid? Did you use the US ruu for the SD card method? Try the other (either your original cid or the US one) and see what happens?
EDIT: Also the output of fastboot getvar all would be helpful to debug
CurtisMJ said:
Looked a bit on the forums and 19 ru_main_ver_fail can apparently mean wrong cid? Did you use the US ruu for the SD card method? Try the other (either your original cid or the US one) and see what happens?
EDIT: Also the output of fastboot getvar all would be helpful to debug
Click to expand...
Click to collapse
Yeah, I used the US ruu after changing the cid and mid for the US dev version. RUU_OCEAN_WHL_O80_SENSE90GP_MR_NA_Gen_Unlock_2.42.617.7.exe.
Tried 2.42.617.1 8 via sd card. RU_SIGNATURE_FAIL
I tried a few others too. No dice. Said wrong OS. I tried the one that came with the phone using the sd card, the EU version, 2.33.401.10, and it says RU_MODELID_FAIL modelid in android-info mismatched
This wouldn't be a problem if I was S-Off. The OS version on the phone now is 2.33.401.10. If I could change the cid and mid back, it would probably work.
I tried using HTC fastboot:
C:\Android>htc_fastboot flash zip 2PZCIMG.zip
sending 'zip'... (2020158 KB) FAILdata too large, 2068641866 > 1951232000
FAILED (data size is too large(2020158 KB) for device to download ZIP file '2PZCIMG.zip'
)
Execution time is 2(s)
Then a newer version of fastboot:
C:\Android>fastboot flash zip 2PZCIMG.zip
target reported max download size of 1560800000 bytes
Invalid sparse file format at header magi
error: write_sparse_skip_chunk: don't care size 2139634966 is not a multiple of the block size 4096
sending sparse 'zip' 1/1 (0 KB)...
error: write_sparse_skip_chunk: don't care size 2139634966 is not a multiple of the block size 4096
error: write_sparse_skip_chunk: don't care size 2139634966 is not a multiple of the block size 4096
OKAY [ 1.012s]
writing 'zip' 1/1...
(bootloader) HOSD CL#1002308
FAILED (remote: 9 RU_SECURITY_FAIL zip from usb command in download mode)
finished. total time: 3.024s
I attached a picture of the getvar all command.
Kaepernick said:
Yeah, I used the US ruu after changing the cid and mid for the US dev version. RUU_OCEAN_WHL_O80_SENSE90GP_MR_NA_Gen_Unlock_2.42.617.7.exe.
Tried 2.42.617.1 8 via sd card. RU_SIGNATURE_FAIL
I tried a few others too. No dice. Said wrong OS. I tried the one that came with the phone using the sd card, the EU version, 2.33.401.10, and it says RU_MODELID_FAIL modelid in android-info mismatched
This wouldn't be a problem if I was S-Off. The OS version on the phone now is 2.33.401.10. If I could change the cid and mid back, it would probably work.
I tried using HTC fastboot:
C:\Android>htc_fastboot flash zip 2PZCIMG.zip
sending 'zip'... (2020158 KB) FAILdata too large, 2068641866 > 1951232000
FAILED (data size is too large(2020158 KB) for device to download ZIP file '2PZCIMG.zip'
)
Execution time is 2(s)
Then a newer version of fastboot:
C:\Android>fastboot flash zip 2PZCIMG.zip
target reported max download size of 1560800000 bytes
Invalid sparse file format at header magi
error: write_sparse_skip_chunk: don't care size 2139634966 is not a multiple of the block size 4096
sending sparse 'zip' 1/1 (0 KB)...
error: write_sparse_skip_chunk: don't care size 2139634966 is not a multiple of the block size 4096
error: write_sparse_skip_chunk: don't care size 2139634966 is not a multiple of the block size 4096
OKAY [ 1.012s]
writing 'zip' 1/1...
(bootloader) HOSD CL#1002308
FAILED (remote: 9 RU_SECURITY_FAIL zip from usb command in download mode)
finished. total time: 3.024s
I attached a picture of the getvar all command.
Click to expand...
Click to collapse
When in download mode u can flash install twrp recovery via adb then possibly flash a backup file, which hopefully u have or can get,,, or a rom. I have done this many times with a failed ruu install and it has worked.
Oh dear I think I see the issue. I don't see any RUUs for the US cid/mid that match the model htc_ocnuhl. I think you can only install an RUU that matches all three and it won't let you install a modified one because the signing will break
And now you can't get into s-off to change it again because the BL is locked. This looks bad...
There should be a warning somewhere about changing to cids your model doesn't support
CurtisMJ said:
Oh dear I think I see the issue. I don't see any RUUs for the US cid/mid that match the model htc_ocnuhl. I think you can only install an RUU that matches all three and it won't let you install a modified one because the signing will break
And now you can't get into s-off to change it again because the BL is locked. This looks bad...
There should be a warning somewhere about changing to cids your model doesn't support
Click to expand...
Click to collapse
Great. In past HTC phones, changing the cid and mid was enough. Now there's a third factor. Can you even change the model with s-off to install an official US RUU on a EU U11? Regardless, I'm stuck between a rock and a hard place. I had no idea that relocking the bootloader would block any chance to load twrp. That wasn't the case on the past phones and now I can't even do a factory reset.
All I need to do is get into the OS to switch bootloader unlocking on. (why they did this to make it more tedious, I don't know.)
The biggest reason I've stuck with HTC is because of how easy it used to be to change regions and install any RUU.
I still get the 155 unknown error when using a RUU.exe. I'm guessing that's why.
Sent from my HTC 10 using Tapatalk
Kaepernick said:
Great. In past HTC phones, changing the cid and mid was enough. Now there's a third factor. Can you even change the model with s-off to install an official US RUU on a EU U11? Regardless, I'm stuck between a rock and a hard place. I had no idea that relocking the bootloader would block any chance to load twrp. That wasn't the case on the past phones and now I can't even do a factory reset.
All I need to do is get into the OS to switch bootloader unlocking on. (why they did this to make it more tedious, I don't know.)
The biggest reason I've stuck with HTC is because of how easy it used to be to change regions and install any RUU.
I still get the 155 unknown error when using a RUU.exe. I'm guessing that's why.
Click to expand...
Click to collapse
The htc_* monikers seem to denote different hardware revisions. So probably different radios, partition layouts etc. You might have been able to change to EU unlocked but it probably can't figure out what to do with US firmware at all. Changing to super cid may have been a better option. This is genuinely a sucky situation though. Maybe there's a way out I don't know. Sorry about that.
EDIT: Are you sure you don't know the encryption password? Did you ever set one?
CurtisMJ said:
The htc_* monikers seem to denote different hardware revisions. So probably different radios, partition layouts etc. You might have been able to change to EU unlocked but it probably can't figure out what to do with US firmware at all. Changing to super cid may have been a better option. This is genuinely a sucky situation though. Maybe there's a way out I don't know. Sorry about that.
EDIT: Are you sure you don't know the encryption password? Did you ever set one?
Click to expand...
Click to collapse
Thanks for trying to help. I can't see a way out either. I never set a password for that. I did for the lock screen but said no when it asked me if I wanted to use it upon boot. Besides that, I'm pretty sure it factory reset when I unlocked the bootloader. Wish I hadn't locked it right after. ?
Sent from my HTC 10 using Tapatalk
One last resort. If it factory reset after unlock it might have a default password. I can vaguely remember something like that existing but can't seem to find it anywhere.
---------- Post added at 07:22 AM ---------- Previous post was at 07:19 AM ----------
Found it. Try "default_password". Otherwise I'm out of ideas.
CurtisMJ said:
One last resort. If it factory reset after unlock it might have a default password. I can vaguely remember something like that existing but can't seem to find it anywhere.
---------- Post added at 07:22 AM ---------- Previous post was at 07:19 AM ----------
Found it. Try "default_password". Otherwise I'm out of ideas.
Click to expand...
Click to collapse
Thanks, but it won't let me put any letters in. Only numbers seem to work. Can't even test it.
Sent from my HTC 10 using Tapatalk
You can try" fastboot format userdata" .
You should be able to enter the system without password.
But You will lost all data(Include Internal storage)
I'm fine with losing any data. New phone and there's nothing I need to save on it. I just need to be able to access the OS so I can unlock the bootloader. I'll give it a shot.
hcaelb said:
You can try" fastboot format userdata" .
But You will lost all data(Include Internal storage)
Click to expand...
Click to collapse
Sent from my HTC 10 using Tapatalk
Kaepernick said:
I'm fine with losing any data. New phone and there's nothing I need to save on it. I just need to be able to access the OS so I can unlock the bootloader. I'll give it a shot.
Sent from my HTC 10 using Tapatalk
Click to expand...
Click to collapse
I've been following your thread and was hoping it would have led me to a solution to my own dilemma that is similar to your predicament. I had a U11 that I unlocked via HTC Dev website and I wanted to "relock" to get the OTA update. I used a ADB command to relock the phone and the phone boots to a encryption screen which of course won't allow me to bypass. I spent hours looking for a IMG and RUU file that would get my phone back to working order. Used the SD card and ADB process and could not find any joy.
I just sent my phone to the HTC service department. I am hoping they won't make me pay dearly for my mistake. Good luck in resolving this issue. I just got my phone in April and now I am using my old M8 that won't hold a charge for 4 hours.
Live and learn.
Sent from my HTC6545LVW using Tapatalk
Well, I think I know why the RUU.exe isn't working and I got the 155 unknown error. The os doesn't match. I'm guessing the os region needs to be the same, too, and since I can't seem to delete or format the os without unlocking the bootloader, the RUU won't work. [emoji58]
Sent from my HTC 10 using Tapatalk
Yeah, I wish this could have been more help for you, too. I just can't see a way out of it. I even tried changing the cid and mid in the firmware folder I downloaded from htcdev and flashing that. No joy.
mauiblue said:
I've been following your thread and was hoping it would have led me to a solution to my own dilemma that is similar to your predicament. I had a U11 that I unlocked via HTC Dev website and I wanted to "relock" to get the OTA update. I used a ADB command to relock the phone and the phone boots to a encryption screen which of course won't allow me to bypass. I spent hours looking for a IMG and RUU file that would get my phone back to working order. Used the SD card and ADB process and could not find any joy.
I just sent my phone to the HTC service department. I am hoping they won't make me pay dearly for my mistake. Good luck in resolving this issue. I just got my phone in April and now I am using my old M8 that won't hold a charge for 4 hours.
Live and learn.
Sent from my HTC6545LVW using Tapatalk
Click to expand...
Click to collapse
Sent from my HTC 10 using Tapatalk
Kaepernick said:
Yeah, I wish this could have been more help for you, too. I just can't see a way out of it. I even tried changing the cid and mid in the firmware folder I downloaded from htcdev and flashing that. No joy.
Sent from my HTC 10 using Tapatalk
Click to expand...
Click to collapse
Yep, I tried all what you have done. No dice. Snake eyes. I was hoping to find the exact RUU version for my phone (2.42.617.6) but the I only could find the latest version which is on the HTCDev website. I am not able to get into recovery mode as the phone will give me the message that the phone is loaded with a different OS that it was originally installed. Dead end.
So after trying for over a week the same old steps and reading as much as I could on this and other websites, I knew there was no way I could figure this out or at the very least the phone was in a state beyond my abilities to repair. So my last resort was send it back to HTC. When I first was confronted with this issue I contacted HTC via chat. They were with me for an hour and a half explaining about getting into recovery mode and I explaining what was happening on the phone as we went into download mode and trying to get into recovery mode. Plus my typing skills isn't really proficient so it took time for me to compose and type. Ha! This initial contact with HTC and the start of the service process was on 1 September 2018. I have two weeks from the initial start of the process to send the phone back or I would have to initiate the process again. So this Monday I sent the phone in. The phone should be arriving in the Texas office tomorrow.
I posted this question on another thread and I'll just throw this out here also. If any member here knows or have had experience with HTC service department, what process do they go through to get the phone back to the original working order? Do they reflash the phone or do they actually need to physically replace a part in the phone to get it working again? My phone is still under warranty but I think bricking the phone is not covered even under their "Uh Oh" warranty. Any idea of the cost of repair? Aloha and mahalo.

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