Alright, if you're suggesting anything but manual labour, I don't think you can help me here. But I will try anything to get this junk running again.
Long explanation:
I have acquired a Samsung Galaxy S6 that is dead and non-functioning from one of my relatives in the hope that I could potentially fix it. He even let me keep it if I could find a way to fix it, so this a chance I don't get too often!
Anyways, this is a classic case of "Left it charging overnight, died in the morning" cliché, so I doubt this is anything to do with software, hence the need for a hardware solution.
The only complication with this situation is that the USB is mashed to a state of eternal unfixable limbo.
Someone yanked the charger in too hard and mashed it, although I doubt this was the problem, since the phone lived a good few months after it had broken.
So, the only way to charge it is to use the wireless pad that was also bought with it, which leaves me with the problem that I can't even check if it connects and turns on at all.
The actual problem summary:
- Unit is non-functional, it will not turn on under any circumstances
- I have tried all the button-holding combinations and it has failed to assist
- I don't know if this means anything or not, but when I put the device onto the charging pad, the charging pad recognises that the phone is there and (what I can only assume) it starts charging the phone, since the phone also gets warm after a while
- I have confirmed (with my working S6) that the charging pad is not at fault here
HOWEVER, there is a speckle of hope.
When trying to mess with all the button combos, I had managed to get the phone to light up the notification LED (white), which I automatically know means there is a hardware fault BUT the circuitry is still able to power and detect the fault. I took the phone off the pad shortly after and the light went out, interestingly green and blue going out first and the red coming off a few moments later.
So, I just need some pointers on how the charging pad and the phone's charging circuitry works in order to *attempt* to fix this dead unit.
I'll be honest; I'm not really hopeful, but I'm open to suggestions, After all, I already have an S6. If the other one ended up working, I'd sell it on eBay for £50.
- Melon Chickens, back from the dead.
(PS: Speaking of back from the dead, my S3 mini has been resurrected!)
did you have any luck ,i have the same problem with a note 5 it was working and in the middle of texting somebody it went black and has still to this day come back on .odin reconize mine but when i flash new software it finishs but phone never cuts on just the lite blinks.
I guys.... Mines dead to.
I've downloaded 4 different firmwares and nothing... Blue screen of emergency recovery but can't solved
Related
A few hours ago my girlfriend was just looking at her Triumph (was watching for messages so she wasn't actually doing anything on it) when the screen turned off. Now it wont turn back on. Have tried the power button, turning on the bootloader, and removing the battery for 5 minutes. No matter what we can't get the phone to turn back on. Any ideas on what has just happened? The phone is rooted with gingerbreak with titanium backup installed. That's it. We got the phone at Best Buy and this is our second phone. We're probably past our 30 days so this kind of bugs me! Any idea what we can do from here? Any other tricks to try?
As a quick update, Best Buy tells me that an Exchange counts as an original transaction. So I'm only 17 days into my "new" transaction. I can't believe neither of these Triumphs have lasted more than three weeks :\
Did you have it connected to the charger while using it? I have noticed it gets very hot even without the charger being plugged in. It may have over heated. Just a thought. Good luck. Let us know what happens.
Sent from my MOTWX435KT using XDA App
No, the charger wasn't connected at the time. It was just sitting there with the screen on. The Significant Other wonder why it wouldn't turn off so she hit the power button and it didn't do anything. Finally the screen just went black but the backlight was still obviously on so she pulled the battery and put it back in. From there, she pushed the power button and the virgin mobile logo came on and nothing else. She had to remove the battery again. She put the battery back in once more and was able to get the Virgin mobile logo one more time. It froze after the logo and she pulled the battery one more time. After that the phone refused to turn on at all. When connected to the charger it doesn't do anything. Still completely lights out on the phone.
Man that sucks. I hope your able to find a fix.
Sent from my MOTWX435KT using XDA App
Same thing happened to me the other day. I let my Triumph lose all its battery to charge it back up 100% (performing a full battery charge cycle), and it will no longer turn on. even when I have it plugged in the red light indicator will not light up most of the time.
Funny thing is, this is also my second exchange from best buy and luckily im still within 30 days and i have a replacement plan. I really suggest getting the replacement plan (its $30, good for a $300 phone), because unlike best buys other mobile protection plans, you dont pay monthly, you're covered for 2 years, and if you get tired of getting the same phone, they will give you a $300 store credit card.
You know my phone did something similar, my phone died and when i went to plug up the charger i got nothing. I think there might be something wrong with the charging ports on these phones, try wiggling the charger while its plugged in, thats what i did and it finally took a charge
carter6739 said:
You know my phone did something similar, my phone died and when i went to plug up the charger i got nothing. I think there might be something wrong with the charging ports on these phones, try wiggling the charger while its plugged in, thats what i did and it finally took a charge
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Click to collapse
upon closer inspection of the charging port, i noticed the female micro usb port was actually pushed further inside, thus preventing most chargers to work. I found a rocketfish charging adapter from best buy that seems to work perfect while my other cable didnt work at all.
As an update, we went back to best buy and sure enough they count the exchange as a new transaction, so I was only 17 days into my second transaction. They exchanged me another phone on the spot and so now we're on the third triumph. GPS checked out ok and the MEID was the correct length. The screen is the worst of the 3 (some pretty bad backlight bleed out onto the screen itself from the sides). I was picky about it but the gf isn't since you can't even see it unless the screen is completely black. So we'll see how this one holds out!
My guess is as was assumed, the battery wasn't getting charged. When the battery was removed for 30 minutes or more we were able to get the logo to show up and nothing more. My guess was the charger wasn't making contact anymore. We wouldn't want to keep a phone like that anyways but it seems like this might be a problem for these phones.
Every once in awhile mine will not power back on. It happened to me a couple of times shortly after I bought the phone.
I tried pulling the battery a couple of times and powering back up, no go.
What worked... remove battery, press power button for a couple of secs, replace battery, power back up. Has worked every time... so far.
My guess is need to drain some capacitors or that I had invoked part of boot recovery sequence without finishing?
mr2011 said:
upon closer inspection of the charging port, i noticed the female micro usb port was actually pushed further inside, thus preventing most chargers to work. I found a rocketfish charging adapter from best buy that seems to work perfect while my other cable didnt work at all.
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Have you noticed the "I just broke my Triumph's Screen"- post? We'll If you saw my cracked Triumph, well that's another issue that I just discovered. The battery drained all the way and now it will not take a charge anymore. This is the exact same problem OP is having. Regarding this issue I will open up my phone sooner or later when I get a new one and take pics. I don't mind seeing wth is in there, maybe everything's held up by Elmer's glue lol. I'll make sure to let everyone know hopefully I'll do this within a couple days.
It seems like dead
If Motorola and VMUSA are not serious about resolving issues for Triumph then this phone will be dead anyways - customers won't be buying those. The number of returns are far more than new purchase. It seems like Motorola stopped manufacturing these.
So this phone will either get Ice Cream Sandwich update or it is end of life for this phone.
I posted this on the tmobile site but can't seem to get an answer. I have no idea what to do.
So I've had my phone on for at least 7 days. A notification from Samsung's plus app told me to reboot it because blah blah it helps or something.
So I turned it off.
Now it wont turn back on. Tired holding power plus volume down. Tried booting into recovery. Don't have a Windows PC irght now to plug into and try things , but will install windows on a mac via bootcamp.
When I plug it into any charger. Nothing.
When I set it atop a wireless charger. The wireless charger detects it, meaning it lights up. But the phone itself doesn't give any LED notification.
Phone gets warm while on wireless charging pad also. So it may be charging.
What is going on? Any advice?
Plug it into a charger, hold the vol down and power button for like 30 seconds then the screen should turn on saying its charging, then just power it it on.
Nothing. It gets warm when charging. But nothing.
Am I pressing it wrong maybe?
Strange that usually worked for me when i couldn't turn on my phone normally, can you get into download mode? Vol up + home + power.
Well this sucks i can't turn my phone on now, the battery was depleting somewhat rapidly so i rebooted the phone, once it got to the unlock screen it froze. Now no matter what i try i can't get it to turn on.
Today it managed to start charging, but when I turn it on when it's charging the screen freezes into a garbled mess, without charging it manages to boot.
peachpuff said:
Today it managed to start charging, but when I turn it on when it's charging the screen freezes into a garbled mess, without charging it manages to boot.
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Click to collapse
Same charging from PC?
Tried a different cable?
I have a Lumia 535 that messes up touch if I use my Sammy charger, same if I use my Raspberry Pi charger on my Windows tablet, the touch screen goes mental
Try a different charger / USB lead
I used various cables/chargers so that wasn't it. I went to a Samsung repair center and they suggested that... I have too many apps installed and that's causing the issue? Oooooook, granted this was just a rep and not someone doing the actual repairs.
Again my battery was low and I decided to reboot it and I can't start it again, very strange. If I get it working again it seems easy to duplicate if I goto Samsung again.
Called my credit card company and they have extended warranty on all purchases so i'm safe, the samsung store suggested to bring it in if happens again and they'll extend my warranty 3 months too.
peachpuff said:
I used various cables/chargers so that wasn't it. I went to a Samsung repair center and they suggested that... I have too many apps installed and that's causing the issue? Oooooook, granted this was just a rep and not someone doing the actual repairs.
Again my battery was low and I decided to reboot it and I can't start it again, very strange. If I get it working again it seems easy to duplicate if I goto Samsung again.
Called my credit card company and they have extended warranty on all purchases so i'm safe, the samsung store suggested to bring it in if happens again and they'll extend my warranty 3 months too.
Click to expand...
Click to collapse
Too many apps installed... how do these guys get the job in the first place, even as a rep?
It does sound hardware related, I'd probably use your 3 months ext warranty before it expires and the S7 finally commits suicide
Don't think knowledge is a requirement for these types of jobs, phone died again after a reboot and I can't start it anymore, going to the repair center after work.
It would seem not
Hopefully you get someone with at least some knowledge to help this time, likely you'll be needing a new motherboard / phone, unless it's something a bit less drastic like a dodge USB port
I thought it would be the usb port too but i tried using my wireless charger and the light on the charger was on meaning it was charging but it still wouldn't power up, i had it plugged in the whole day today and its completely dead.
Anyway it seems samsung warranty goes by build date + 1 year + 3 months leeway, unless you give them a receipt and then its just one year, so mine was built in feb 2016 so it has warranty till the end of may without a receipt.
Ah well, I suppose at least you get a new phone / board out of it, even thought it's a PITA RMAing your phone
Mine was manufactured 2016.08.16, just two weeks before I got it, so I guess that means November this year without a receipt, but pretty sure I still have the receipt anyway
They replaced the board and all is well now, first time any of my phones failed like this, and it had to be the pricey one.
They did it there and then for you? Was expecting a few days at least, nice job
Yea I've not had any failed phones to date either, hopefully not this one either
I dropped it off at 4 yesterday and it was ready by 7, i was a bit surprised by the speed too, seems they got all the parts in stock.
Can't complain about that service, makes you wonder if they have them in stock and can replace them in such a short time for a reason though... hope it's not a common fault
So I put my phone charging Huawei ascend mate 7 just before I went to sleep.
I woke up and went to check my emails but couldn't since my phone was dead i thought maybe my charging cable is broken or the adapter but trying other ones didn't help.
I thought alright maybe i need to try power + volume up/ down my phone vibrated and didn't do anything else.
I bought new parts and installed them and to be sure changed almost everything new Display, battery, charging port, new buttons cuz who knows maybe one of those parts was broken so I changed them all.
and now I'm just confused how come it still keeps blinking red light??
I didn't drop this phone and also my phone didn't get soaked in water so normally everything should work even when I didn't change parts.
If someone could help me I would really appreciate that and to everyone who are saying I should buy a new phone well the problem is, I really like this phone and that's a bit difficult except if there's no way out then I'll get another phone.
Anthonyyyyyyy said:
So I put my phone charging Huawei ascend mate 7 just before I went to sleep.
I woke up and went to check my emails but couldn't since my phone was dead i thought maybe my charging cable is broken or the adapter but trying other ones didn't help.
I thought alright maybe i need to try power + volume up/ down my phone vibrated and didn't do anything else.
I bought new parts and installed them and to be sure changed almost everything new Display, battery, charging port, new buttons cuz who knows maybe one of those parts was broken so I changed them all.
and now I'm just confused how come it still keeps blinking red light??
I didn't drop this phone and also my phone didn't get soaked in water so normally everything should work even when I didn't change parts.
If someone could help me I would really appreciate that and to everyone who are saying I should buy a new phone well the problem is, I really like this phone and that's a bit difficult except if there's no way out then I'll get another phone.
Click to expand...
Click to collapse
It might be charging I.C problem take it to hardware repair shop..
fazi2015 said:
It might be charging I.C problem take it to hardware repair shop..
Click to expand...
Click to collapse
Thanks going tomorrow.
I hope it gets fixed since I really want to keep this phone
Hello!
I recently tried to replace my LCD/Digitizer on my S6 edge SM-G925V. Everything went well...at least I thought. The display works great! However, I believe I have either a battery issue or a OS issue.
After I installed the new screen, I booted the phone up. It loaded up fine. I went to check to make sure every feature worked. I was playing music to test the speaker and the phone just restarted on its own. I found that to be odd, and so I tried again. Same thing. This is just a couple minutes into it turning on by the way. Sometimes it would take longer to restart than others, but it was generally in the same time frame. I did try other apps to see if maybe the music app was causing it to have issues. The phone would restart randomly regardless of what I was doing.
I first thought that maybe the battery wasn't charged up enough. I charged it some, but was still getting the same issue. I then went to try and boot into safe mode. Still the same issue was there. I tried resetting the phone, master resetting the phone, and also wiping the partition. The phone now boots to the Samsung screen, then goes to the Verizon screen and then reboots in a endless cycle.
So...it was booting correctly, but randomly restarting. NOW, it's not getting past the Verizon screen and rebooting.
I tried using Odin and resetting it using the latest software update. It would pass just fine. The phone would reboot then go to "Installing Updates". It would get to 32% then say "Erasing". It would reboot back to the Samsung screen and start the endless boot process again.
The one thing that Intrigued me and led me to trying to use Odin was that when I would boot to the Downloader screen (The blue screen where you have to press up on the volume button to continue or down to cancel) the phone would never restart on that screen. I figured if it was a battery issue then it would restart regardless of what screen I was on.
But, I noticed something after all of this. The LED stays light up blue when the phone is powered off. The LED lights work correctly when the phone is on (Red when charging, changing from blue to green in a wave like pattern when turning on).
That kind of made me rethink the problem, and go back to it being a battery?
So, this is where I stand now. The phone would boot up, but randomly restart. I thought the OS may of been corrupted or something went wrong during the replacement of the screen so i tried resetting it, etc. Now, it the phone is just stuck in a endless loop. I noticed the LED lights up blue while the phone is turned off, so it has led me back to thinking it's a battery issue.
Lastly,
I don't believe I messed anything up when removing the battery. I was very gentle. I was watching a YouTube video that pointed out that thier technician poked the battery in the video, and they kept it there so we could learn from their mistake. Their battery leaked out a little and showed some residue on the black part of the piece it is mounted in. I never seen in residue or anything like that when I did mine.
I also unplugged the battery first before unplugged any of the other ribbons connected to the motherboard.
I am new to repair screens and I wanted to try on some of my old phones to get practice. Although this issue is frustrating, it is giving me a loads of knowledge on issues. It would be greatly appreciated if anyone could help me out with this. I'm not sure where else to go from here. I do have a battery ordered, but probably will not get here til sometime next week.
Thank you everyone for taking the time to read this long post!
Try replacing the battery. Make sure all grounding pathways and connectors are properly connected. Sometimes they may use unconventional pathways like the frame or a screw.
Impacts that can break the screen can cause high enough G loading to internally damage chipsets, fracture solder bonds (including hidden BGA ones) and damage internal mobo traces.
The display and mobo when out of circuit are suspectable to ESD damage. Full ESD protocols and procedures should be followed. Even though many techs don't do this doesn't mean they don't damage hardware. It may take weeks or even years to manifest itself. Handle the mobo, display and sim card like a stick of ram.
In 11 years I've only seen one tech install a sim card properly; ESD mat and wrist strap.
blackhawk said:
Try replacing the battery. Make sure all grounding pathways and connectors are properly connected. Sometimes they may use unconventional pathways like the frame or a screw.
Impacts that can break the screen can cause high enough G loading to internally damage chipsets, fracture solder bonds (including hidden BGA ones) and damage internal mobo traces.
The display and mobo when out of circuit are suspectable to ESD damage. Full ESD protocols and procedures should be followed. Even though many techs don't do this doesn't mean they don't damage hardware. It may take weeks or even years to manifest itself. Handle the mobo, display and sim card like a stick of ram.
In 11 years I've only seen one tech install a sim card properly; ESD mat and wrist strap.
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Click to collapse
Hi!
Thank you for the detailed reply. Very insightful.
I've been at work for the last few hours. I left the phone powered off while I was gone. I got back and the phone is powered off, but the LED light is still blue. The only way to get that to go off is by unplugging the battery ribbon from the motherboard.
The phone was on at least 70% of battery before I left. I get back and it started charging at 20%. Mind you, it's been off while I was gone.
Do you think the safest route would be to unplug the ribbon until the new battery arrives?
TrumpXLV said:
Hi!
Thank you for the detailed reply. Very insightful.
I've been at work for the last few hours. I left the phone powered off while I was gone. I got back and the phone is powered off, but the LED light is still blue. The only way to get that to go off is by unplugging the battery ribbon from the motherboard.
The phone was on at least 70% of battery before I left. I get back and it started charging at 20%. Mind you, it's been off while I was gone.
Do you think the safest route would be to unplug the ribbon until the new battery arrives?
Click to expand...
Click to collapse
If you think the battery has failed don't charge it.
Any swelling is a failure.
A sudden drop in capacity or erratic charging are also signs of a failure. I just went through this with my 10+'s battery
It's possible the battery was physically damage when the screen got broke, they're are really flimsy.
Best to rule out the battery.
It won't do your sanity much good until you do.
Examine the charge port PCB closely for any damage or solder cracks.
Examine the mobo as well. A stereo magnifying visor helps.
Hopefully the new battery will get it
Hello, I have the same exact problem. Verizon phone. Replaced screen from another phone. The phone boots normally, reaching the lock screen/home screen, but restarts after a few seconds. Performed a factory reset via the recovery menu, but now I'm stuck on the Verizon logo. Never-ending restarts. Never reaches the setup screen. The LED keeps on flashing blue-cyan at times despite forcing the phone off from maintenance boot mode (vol down + power). Tried factory resetting from there as well to no avail. Swapped back the old screen, but the boot loop persists. The battery is new (manufactured in 2020), had no random shut-off whatsoever prior to the swap, and had great SOT.
The worse part is the phone is undetectable via USB, the phone rarely fast charges. I suspect a burnt diode/capacitor on the mainboard itself because prior to the screen swap, I tried a daughterboard swap first. Both daughterboards work just fine and can handle both fast charging and data transfers on the donor phone. Both didn't work on the Verizon one. Can't even try flashing the firmware via Odin because of this.
Have you ever gotten to find a solution to this?
wildcatacu said:
Hello, I have the same exact problem. Verizon phone. Replaced screen from another phone. The phone boots normally, reaching the lock screen/home screen, but restarts after a few seconds. Performed a factory reset via the recovery menu, but now I'm stuck on the Verizon logo. Never-ending restarts. Never reaches the setup screen. The LED keeps on flashing blue-cyan at times despite forcing the phone off from maintenance boot mode (vol down + power). Tried factory resetting from there as well to no avail. Swapped back the old screen, but the boot loop persists. The battery is new (manufactured in 2020), had no random shut-off whatsoever prior to the swap, and had great SOT.
The worse part is the phone is undetectable via USB, the phone rarely fast charges. I suspect a burnt diode/capacitor on the mainboard itself because prior to the screen swap, I tried a daughterboard swap first. Both daughterboards work just fine and can handle both fast charging and data transfers on the donor phone. Both didn't work on the Verizon one. Can't even try flashing the firmware via Odin because of this.
Have you ever gotten to find a solution to this?
Click to expand...
Click to collapse
The part number on the daughter board must match the replacement. There maybe two US versions... if so they are incompatible.
blackhawk said:
The part number on the daughter board must match the replacement. There maybe two US versions... if so they are incompatible.
Click to expand...
Click to collapse
I do have the SM-G925V (Verizon, 64GB) and SM-G925F (Global, 32GB). Originally, Verizon had a broken screen, a USB issue, and randomly restarts. SM-G925F did have a Knox-tripped mainboard and a faulty daughterboard, but only the 3.5mm jack didn't work.
Swapping only the daughterboards, I was able to use the Global just fine even after flashing the original firmware. The Verizon one despite having an older battery did suffer fewer random restarts and I started using it primarily as a hotspot device. The global one uses a newer battery I ordered online.
Prior to Verizon's factory reset via recovery menu, It had all the original components except the newer battery and the screen from global. I tried a reset because the random restart became even more persistent even while doing nothing. Now, Verizon is stuck, boot loop. I tried swapping even all the original components (older battery, broken screen) just to see if the phone will proceed to the setup screen. It didn't.
Were you able to fix the boot loop issue on your Verizon?
wildcatacu said:
I do have the SM-G925V (Verizon, 64GB) and SM-G925F (Global, 32GB). Originally, Verizon had a broken screen, a USB issue, and randomly restarts. SM-G925F did have a Knox-tripped mainboard and a faulty daughterboard, but only the 3.5mm jack didn't work.
Swapping only the daughterboards, I was able to use the Global just fine even after flashing the original firmware. The Verizon one despite having an older battery did suffer fewer random restarts and I started using it primarily as a hotspot device. The global one uses a newer battery I ordered online.
Prior to Verizon's factory reset via recovery menu, It had all the original components except the newer battery and the screen from global. I tried a reset because the random restart became even more persistent even while doing nothing. Now, Verizon is stuck, boot loop. I tried swapping even all the original components (older battery, broken screen) just to see if the phone will proceed to the setup screen. It didn't.
Were you able to fix the boot loop issue on your Verizon?
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Click to collapse
I know about because I ran into that problem on my N10+ N975U. Apparently there are 2 C port pcb variants. In my case the original pcb was still good so they just put it back in.
So much for preventive maintenance...
blackhawk said:
I know about because I ran into that problem on my N10+ N975U. Apparently there are 2 C port pcb variants. In my case the original pcb was still good so they just put it back in.
So much for preventive maintenance...
Click to expand...
Click to collapse
Sorry, I thought you originally posted the problem. I just noticed it was @TrumpXLV. Nevertheless, thanks for providing some insight. I did try to swap back all the original components on both of the variants, Global and Verizon. Did a factory reset via recovery menu on both, but only the Global one reset just fine and the Verizon one didn't.
I was curious if @TrumpXLV did find a solution. This is the only post I found that described the same issue, the same model. Might have to shelve this phone for now. Was planning to repurpose this phone in some way originally. I'm daily driving S10+ atm.
Hi all,
A little backstory first. I'm very new to XDA, so please let me know if my title formatting is wrong or if this is the wrong category or something else.
I had a Nokia 7.1 for about three years. It broke about two months ago, without a warning. The way it broke was rather strange: I plugged it to a charger with 0% of battery on it. I went to check in 10 minutes or so, and the phone was showing 38% charge. I thought that was weird since the phone should not charge that fast. I didn't care about it too much, powered it on and went to get some food. After coming back, the screen was pitch black. I didn't get to see if it ever even powered on, I only saw the "Android One" logo before going to eat. I tried everything to power it on, but nothing worked. I made sure that the charger was not the problem either. It may be worth noting that the battery life had been degrading for quite a while and wasn't great anymore. I figured that the battery might have died. So, I ripped the phone apart with a rather inappropriate tool (which was probably a huge mistake, but I didn't think it would matter at the time): a regular knife. As I was unplugging the battery from the motherboard, using the knife to pop the connector out, I saw a small spark. After some days of waiting, I got my replacement battery and installed it. Still nothing. I started to suspect a motherboard issue and took the phone to a repair shop. They confirmed it: it was indeed a motherboard issue. Now, I have a few questions that I would really appreciate getting help with:
1. My current theory is that the battery died first. When removing it, the sparks fried the motherboard and this is when the phone broke completely. Do you think this is possible? What is your theory?
2. Is there any possible way to fix the motherboard in this case?
3. If the phone cannot be fixed (which is very likely), is there a way to clone the phone storage onto another device / mass memory without being able to turn the phone on? The reason I want to save this phone so bad is that I have some important 2FA codes in there, can they be saved?
Any help would be greatly appreciated! If you need any extra information regarding this, let me know.