Phone not charging - Ascend Mate 7 Q&A, Help & Troubleshooting

So I put my phone charging Huawei ascend mate 7 just before I went to sleep.
I woke up and went to check my emails but couldn't since my phone was dead i thought maybe my charging cable is broken or the adapter but trying other ones didn't help.
I thought alright maybe i need to try power + volume up/ down my phone vibrated and didn't do anything else.
I bought new parts and installed them and to be sure changed almost everything new Display, battery, charging port, new buttons cuz who knows maybe one of those parts was broken so I changed them all.
and now I'm just confused how come it still keeps blinking red light??
I didn't drop this phone and also my phone didn't get soaked in water so normally everything should work even when I didn't change parts.
If someone could help me I would really appreciate that and to everyone who are saying I should buy a new phone well the problem is, I really like this phone and that's a bit difficult except if there's no way out then I'll get another phone.

Anthonyyyyyyy said:
So I put my phone charging Huawei ascend mate 7 just before I went to sleep.
I woke up and went to check my emails but couldn't since my phone was dead i thought maybe my charging cable is broken or the adapter but trying other ones didn't help.
I thought alright maybe i need to try power + volume up/ down my phone vibrated and didn't do anything else.
I bought new parts and installed them and to be sure changed almost everything new Display, battery, charging port, new buttons cuz who knows maybe one of those parts was broken so I changed them all.
and now I'm just confused how come it still keeps blinking red light??
I didn't drop this phone and also my phone didn't get soaked in water so normally everything should work even when I didn't change parts.
If someone could help me I would really appreciate that and to everyone who are saying I should buy a new phone well the problem is, I really like this phone and that's a bit difficult except if there's no way out then I'll get another phone.
Click to expand...
Click to collapse
It might be charging I.C problem take it to hardware repair shop..

fazi2015 said:
It might be charging I.C problem take it to hardware repair shop..
Click to expand...
Click to collapse
Thanks going tomorrow.
I hope it gets fixed since I really want to keep this phone

Related

[Q] Triumph suddenly dead!

A few hours ago my girlfriend was just looking at her Triumph (was watching for messages so she wasn't actually doing anything on it) when the screen turned off. Now it wont turn back on. Have tried the power button, turning on the bootloader, and removing the battery for 5 minutes. No matter what we can't get the phone to turn back on. Any ideas on what has just happened? The phone is rooted with gingerbreak with titanium backup installed. That's it. We got the phone at Best Buy and this is our second phone. We're probably past our 30 days so this kind of bugs me! Any idea what we can do from here? Any other tricks to try?
As a quick update, Best Buy tells me that an Exchange counts as an original transaction. So I'm only 17 days into my "new" transaction. I can't believe neither of these Triumphs have lasted more than three weeks :\
Did you have it connected to the charger while using it? I have noticed it gets very hot even without the charger being plugged in. It may have over heated. Just a thought. Good luck. Let us know what happens.
Sent from my MOTWX435KT using XDA App
No, the charger wasn't connected at the time. It was just sitting there with the screen on. The Significant Other wonder why it wouldn't turn off so she hit the power button and it didn't do anything. Finally the screen just went black but the backlight was still obviously on so she pulled the battery and put it back in. From there, she pushed the power button and the virgin mobile logo came on and nothing else. She had to remove the battery again. She put the battery back in once more and was able to get the Virgin mobile logo one more time. It froze after the logo and she pulled the battery one more time. After that the phone refused to turn on at all. When connected to the charger it doesn't do anything. Still completely lights out on the phone.
Man that sucks. I hope your able to find a fix.
Sent from my MOTWX435KT using XDA App
Same thing happened to me the other day. I let my Triumph lose all its battery to charge it back up 100% (performing a full battery charge cycle), and it will no longer turn on. even when I have it plugged in the red light indicator will not light up most of the time.
Funny thing is, this is also my second exchange from best buy and luckily im still within 30 days and i have a replacement plan. I really suggest getting the replacement plan (its $30, good for a $300 phone), because unlike best buys other mobile protection plans, you dont pay monthly, you're covered for 2 years, and if you get tired of getting the same phone, they will give you a $300 store credit card.
You know my phone did something similar, my phone died and when i went to plug up the charger i got nothing. I think there might be something wrong with the charging ports on these phones, try wiggling the charger while its plugged in, thats what i did and it finally took a charge
carter6739 said:
You know my phone did something similar, my phone died and when i went to plug up the charger i got nothing. I think there might be something wrong with the charging ports on these phones, try wiggling the charger while its plugged in, thats what i did and it finally took a charge
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Click to collapse
upon closer inspection of the charging port, i noticed the female micro usb port was actually pushed further inside, thus preventing most chargers to work. I found a rocketfish charging adapter from best buy that seems to work perfect while my other cable didnt work at all.
As an update, we went back to best buy and sure enough they count the exchange as a new transaction, so I was only 17 days into my second transaction. They exchanged me another phone on the spot and so now we're on the third triumph. GPS checked out ok and the MEID was the correct length. The screen is the worst of the 3 (some pretty bad backlight bleed out onto the screen itself from the sides). I was picky about it but the gf isn't since you can't even see it unless the screen is completely black. So we'll see how this one holds out!
My guess is as was assumed, the battery wasn't getting charged. When the battery was removed for 30 minutes or more we were able to get the logo to show up and nothing more. My guess was the charger wasn't making contact anymore. We wouldn't want to keep a phone like that anyways but it seems like this might be a problem for these phones.
Every once in awhile mine will not power back on. It happened to me a couple of times shortly after I bought the phone.
I tried pulling the battery a couple of times and powering back up, no go.
What worked... remove battery, press power button for a couple of secs, replace battery, power back up. Has worked every time... so far.
My guess is need to drain some capacitors or that I had invoked part of boot recovery sequence without finishing?
mr2011 said:
upon closer inspection of the charging port, i noticed the female micro usb port was actually pushed further inside, thus preventing most chargers to work. I found a rocketfish charging adapter from best buy that seems to work perfect while my other cable didnt work at all.
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Click to collapse
Have you noticed the "I just broke my Triumph's Screen"- post? We'll If you saw my cracked Triumph, well that's another issue that I just discovered. The battery drained all the way and now it will not take a charge anymore. This is the exact same problem OP is having. Regarding this issue I will open up my phone sooner or later when I get a new one and take pics. I don't mind seeing wth is in there, maybe everything's held up by Elmer's glue lol. I'll make sure to let everyone know hopefully I'll do this within a couple days.
It seems like dead
If Motorola and VMUSA are not serious about resolving issues for Triumph then this phone will be dead anyways - customers won't be buying those. The number of returns are far more than new purchase. It seems like Motorola stopped manufacturing these.
So this phone will either get Ice Cream Sandwich update or it is end of life for this phone.

Dead Nexus 5?

I just got this very neatly used 32GB Nexus 5 and on arrival yesterday afternoon it worked well except for the reboot problem the seller indicated. I flashed stock all over and rooted and installed ElementalX kernel for tap to wake and everything was going well, until last night when it just up and died on me. I thought maybe the battery was drained and I plugged it on the charger. It wasn't charging so I left it overnight. On waking up the phone is still dead. Doesn't charge, doesn't boot, nothing. I've opened it up, disassembled it to check all the parts, and everything looks fine. I also tested the battery by touching the tip of my tongue to the connector and I got the normal tingy feeling indicating the battery still has juice in it. I also checked the two LDIs and they are all still white; no water damage. I'm just at my wit's end now and considering getting another motherboard if that would fix it, but I just want to ask if there is any hope through any kind of fix before I commit to getting a new motherboard.
It might be that ?
http://forum.xda-developers.com/google-nexus-5/help/battery-issue-charge-cold-t3100267
Quentincc said:
It might be that ?
http://forum.xda-developers.com/google-nexus-5/help/battery-issue-charge-cold-t3100267
Click to expand...
Click to collapse
Thanks for your response but my phone is not even booting up at all. It's just dead. Not booting, not charging, nothing. Thanks again.
IF you press power and the volume buttons and connect it to computer, did you have in device manager something?
If it was something like QHSUSB ... you can try that (it use and LG debuging software who reflash the nexus all at stock like in the factory) : http://forum.xda-developers.com/goo...-unbrick-nexus-5-stucked-qualcomm-hs-t3043301
If not it was possible that the EMMC is dead
I hope i have help you
Quentincc said:
IF you press power and the volume buttons and connect it to computer, did you have in device manager something?
If it was something like QHSUSB ... you can try that (it use and LG debuging software who reflash the nexus all at stock like in the factory) : http://forum.xda-developers.com/goo...-unbrick-nexus-5-stucked-qualcomm-hs-t3043301
If not it was possible that the EMMC is dead
I hope i have help you
Click to expand...
Click to collapse
I tried that but nothing comes up in Device Manager at all. The computer does not detect the phone in any way at all too. I think the motherboard is dead. I ordered another working Nexus 5 with a broken screen on ebay to use and swap out the motherboard.
Thanks for your replies. I appreciate it.

Help with galaxy s7

I posted this on the tmobile site but can't seem to get an answer. I have no idea what to do.
So I've had my phone on for at least 7 days. A notification from Samsung's plus app told me to reboot it because blah blah it helps or something.
So I turned it off.
Now it wont turn back on. Tired holding power plus volume down. Tried booting into recovery. Don't have a Windows PC irght now to plug into and try things , but will install windows on a mac via bootcamp.
When I plug it into any charger. Nothing.
When I set it atop a wireless charger. The wireless charger detects it, meaning it lights up. But the phone itself doesn't give any LED notification.
Phone gets warm while on wireless charging pad also. So it may be charging.
What is going on? Any advice?
Plug it into a charger, hold the vol down and power button for like 30 seconds then the screen should turn on saying its charging, then just power it it on.
Nothing. It gets warm when charging. But nothing.
Am I pressing it wrong maybe?
Strange that usually worked for me when i couldn't turn on my phone normally, can you get into download mode? Vol up + home + power.
Well this sucks i can't turn my phone on now, the battery was depleting somewhat rapidly so i rebooted the phone, once it got to the unlock screen it froze. Now no matter what i try i can't get it to turn on.
Today it managed to start charging, but when I turn it on when it's charging the screen freezes into a garbled mess, without charging it manages to boot.
peachpuff said:
Today it managed to start charging, but when I turn it on when it's charging the screen freezes into a garbled mess, without charging it manages to boot.
Click to expand...
Click to collapse
Same charging from PC?
Tried a different cable?
I have a Lumia 535 that messes up touch if I use my Sammy charger, same if I use my Raspberry Pi charger on my Windows tablet, the touch screen goes mental
Try a different charger / USB lead
I used various cables/chargers so that wasn't it. I went to a Samsung repair center and they suggested that... I have too many apps installed and that's causing the issue? Oooooook, granted this was just a rep and not someone doing the actual repairs.
Again my battery was low and I decided to reboot it and I can't start it again, very strange. If I get it working again it seems easy to duplicate if I goto Samsung again.
Called my credit card company and they have extended warranty on all purchases so i'm safe, the samsung store suggested to bring it in if happens again and they'll extend my warranty 3 months too.
peachpuff said:
I used various cables/chargers so that wasn't it. I went to a Samsung repair center and they suggested that... I have too many apps installed and that's causing the issue? Oooooook, granted this was just a rep and not someone doing the actual repairs.
Again my battery was low and I decided to reboot it and I can't start it again, very strange. If I get it working again it seems easy to duplicate if I goto Samsung again.
Called my credit card company and they have extended warranty on all purchases so i'm safe, the samsung store suggested to bring it in if happens again and they'll extend my warranty 3 months too.
Click to expand...
Click to collapse
Too many apps installed... how do these guys get the job in the first place, even as a rep?
It does sound hardware related, I'd probably use your 3 months ext warranty before it expires and the S7 finally commits suicide
Don't think knowledge is a requirement for these types of jobs, phone died again after a reboot and I can't start it anymore, going to the repair center after work.
It would seem not
Hopefully you get someone with at least some knowledge to help this time, likely you'll be needing a new motherboard / phone, unless it's something a bit less drastic like a dodge USB port
I thought it would be the usb port too but i tried using my wireless charger and the light on the charger was on meaning it was charging but it still wouldn't power up, i had it plugged in the whole day today and its completely dead.
Anyway it seems samsung warranty goes by build date + 1 year + 3 months leeway, unless you give them a receipt and then its just one year, so mine was built in feb 2016 so it has warranty till the end of may without a receipt.
Ah well, I suppose at least you get a new phone / board out of it, even thought it's a PITA RMAing your phone
Mine was manufactured 2016.08.16, just two weeks before I got it, so I guess that means November this year without a receipt, but pretty sure I still have the receipt anyway
They replaced the board and all is well now, first time any of my phones failed like this, and it had to be the pricey one.
They did it there and then for you? Was expecting a few days at least, nice job
Yea I've not had any failed phones to date either, hopefully not this one either
I dropped it off at 4 yesterday and it was ready by 7, i was a bit surprised by the speed too, seems they got all the parts in stock.
Can't complain about that service, makes you wonder if they have them in stock and can replace them in such a short time for a reason though... hope it's not a common fault

Samsung S6 SM-G920F completely dead.

Alright, if you're suggesting anything but manual labour, I don't think you can help me here. But I will try anything to get this junk running again.
Long explanation:
I have acquired a Samsung Galaxy S6 that is dead and non-functioning from one of my relatives in the hope that I could potentially fix it. He even let me keep it if I could find a way to fix it, so this a chance I don't get too often!
Anyways, this is a classic case of "Left it charging overnight, died in the morning" cliché, so I doubt this is anything to do with software, hence the need for a hardware solution.
The only complication with this situation is that the USB is mashed to a state of eternal unfixable limbo.
Someone yanked the charger in too hard and mashed it, although I doubt this was the problem, since the phone lived a good few months after it had broken.
So, the only way to charge it is to use the wireless pad that was also bought with it, which leaves me with the problem that I can't even check if it connects and turns on at all.
The actual problem summary:
- Unit is non-functional, it will not turn on under any circumstances
- I have tried all the button-holding combinations and it has failed to assist
- I don't know if this means anything or not, but when I put the device onto the charging pad, the charging pad recognises that the phone is there and (what I can only assume) it starts charging the phone, since the phone also gets warm after a while
- I have confirmed (with my working S6) that the charging pad is not at fault here
HOWEVER, there is a speckle of hope.
When trying to mess with all the button combos, I had managed to get the phone to light up the notification LED (white), which I automatically know means there is a hardware fault BUT the circuitry is still able to power and detect the fault. I took the phone off the pad shortly after and the light went out, interestingly green and blue going out first and the red coming off a few moments later.
So, I just need some pointers on how the charging pad and the phone's charging circuitry works in order to *attempt* to fix this dead unit.
I'll be honest; I'm not really hopeful, but I'm open to suggestions, After all, I already have an S6. If the other one ended up working, I'd sell it on eBay for £50.
- Melon Chickens, back from the dead.
(PS: Speaking of back from the dead, my S3 mini has been resurrected!)
did you have any luck ,i have the same problem with a note 5 it was working and in the middle of texting somebody it went black and has still to this day come back on .odin reconize mine but when i flash new software it finishs but phone never cuts on just the lite blinks.
I guys.... Mines dead to.
I've downloaded 4 different firmwares and nothing... Blue screen of emergency recovery but can't solved

Saving a phone with a broken motherboard

Hi all,
A little backstory first. I'm very new to XDA, so please let me know if my title formatting is wrong or if this is the wrong category or something else.
I had a Nokia 7.1 for about three years. It broke about two months ago, without a warning. The way it broke was rather strange: I plugged it to a charger with 0% of battery on it. I went to check in 10 minutes or so, and the phone was showing 38% charge. I thought that was weird since the phone should not charge that fast. I didn't care about it too much, powered it on and went to get some food. After coming back, the screen was pitch black. I didn't get to see if it ever even powered on, I only saw the "Android One" logo before going to eat. I tried everything to power it on, but nothing worked. I made sure that the charger was not the problem either. It may be worth noting that the battery life had been degrading for quite a while and wasn't great anymore. I figured that the battery might have died. So, I ripped the phone apart with a rather inappropriate tool (which was probably a huge mistake, but I didn't think it would matter at the time): a regular knife. As I was unplugging the battery from the motherboard, using the knife to pop the connector out, I saw a small spark. After some days of waiting, I got my replacement battery and installed it. Still nothing. I started to suspect a motherboard issue and took the phone to a repair shop. They confirmed it: it was indeed a motherboard issue. Now, I have a few questions that I would really appreciate getting help with:
1. My current theory is that the battery died first. When removing it, the sparks fried the motherboard and this is when the phone broke completely. Do you think this is possible? What is your theory?
2. Is there any possible way to fix the motherboard in this case?
3. If the phone cannot be fixed (which is very likely), is there a way to clone the phone storage onto another device / mass memory without being able to turn the phone on? The reason I want to save this phone so bad is that I have some important 2FA codes in there, can they be saved?
Any help would be greatly appreciated! If you need any extra information regarding this, let me know.

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