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SM-R765A - Problem after Tizen 3 update

Hi,
After the upgrade, I'm simply unable to Install any app/watchface directly from the watch.
When I press the install button, a message comes up saying "Verify your identity to activate your Samsung account. This is required to continue using this service and other features."
Point is that I see no way on how to activate it. To me is all activated... so no Idea on what they want me to do.
Please help.
Tks

This is good news that the lte versions are starting to get the update. You should be able to log into your samsung account from the phone and log out and then in again...you can also use the samsung members app or the "Contact Us" in the Gear App and send the question into Samsung and you may get a reply...
Sent from my iPad using Tapatalk

Another bug. I have credit card (black)when i win Samsung Rewards . When add this card , app Samsung Pay is closed.

maddie01 said:
This is good news that the lte versions are starting to get the update. You should be able to log into your samsung account from the phone and log out and then in again...you can also use the samsung members app or the "Contact Us" in the Gear App and send the question into Samsung and you may get a reply...
Sent from my iPad using Tapatalk
Click to expand...
Click to collapse
Tried the log in/out. Nothing.
Changed the phone and reset gear. Nothing.
No one else with this problem?

Really no one with ATT version had the same problem?

wisefreakz said:
Hi,
After the upgrade, I'm simply unable to Install any app/watchface directly from the watch.
When I press the install button, a message comes up saying "Verify your identity to activate your Samsung account. This is required to continue using this service and other features."
Point is that I see no way on how to activate it. To me is all activated... so no Idea on what they want me to do.
Please help.
Tks
Click to expand...
Click to collapse
Same problem here. No solution yet. I've already done factory resets, but no changes.

andre.berenguel said:
Same problem here. No solution yet. I've already done factory resets, but no changes.
Click to expand...
Click to collapse
Hi Andre... I sorted it out today.. it was a lucky move.
As you have notice, from time to time you receive a message at your watch saying that policy blablabla was updated andyou must go into a certain link and when you access it, there's no accept option.
Here's what you have to do:
1) Access the following link: findmymobile.samsung.com using same account you have logged at your gear app.
2) There will pop the option for you to accept the new terms blablabla. When you press AGREE you will be logged off.
3) Logging to the same link.
4) Reboot your watch and VOILA.
No more annoying messages and you can install stuffs directly from your watch.
Let me know if this works for you too.

All this talk about installing stuff on the watch. I use mine in a minimalist way - phone, text, email, tracking a walk or run, and weather. That's it. If I need more I go to my phone. But to each their own.

rogerperk said:
All this talk about installing stuff on the watch. I use mine in a minimalist way - phone, text, email, tracking a walk or run, and weather. That's it. If I need more I go to my phone. But to each their own.
Click to expand...
Click to collapse
Sure... but having annoying messages in the watch from time to time is a pain in the a$$.
Also, its like the watch wasn't acting normal... for me all good now.

wisefreakz said:
Sure... but having annoying messages in the watch from time to time is a pain in the a$$.
Also, its like the watch wasn't acting normal... for me all good now.
Click to expand...
Click to collapse
Oh I completely agree with you on that! The comment was extraneous. I had some UI notifications when I first got the update but after afew resets they went away. These watches seem to operate more on emotion than logic sometimes.

rogerperk said:
Oh I completely agree with you on that! The comment was extraneous. I had some UI notifications when I first got the update but after afew resets they went away. These watcher seem to operate more on emotion than logic sometimes.
Click to expand...
Click to collapse
Hahaha... Too much emotional!!!

wisefreakz said:
Hi Andre... I sorted it out today.. it was a lucky move.
As you have notice, from time to time you receive a message at your watch saying that policy blablabla was updated andyou must go into a certain link and when you access it, there's no accept option.
Here's what you have to do:
1) Access the following link: findmymobile.samsung.com using same account you have logged at your gear app.
2) There will pop the option for you to accept the new terms blablabla. When you press AGREE you will be logged off.
3) Logging to the same link.
4) Reboot your watch and VOILA.
No more annoying messages and you can install stuffs directly from your watch.
Let me know if this works for you too.
Click to expand...
Click to collapse
after 1 year this worked. Thank you so much. (I used Microsoft Edge without adblock to get to the terms page)

mythoc said:
after 1 year this worked. Thank you so much. (I used Microsoft Edge without adblock to get to the terms page)
Click to expand...
Click to collapse
Just found this thread after ages of this message on my S3 conneced to my Note 8 and this did not work. I used Edge, accepted the agreements, rebooted watch then phone and watch but still get the message!

Can't Reach Google? Android Pie?

After updating to Android Pie, I can no longer use Ok Google or manually hit the mic for the google app. I can type and use it though. Just the microphone option is broken for some weird reason.
I've tried everything. Factory reset, fastboot formats, clear app cache/data, ect... If you know what's wrong, let me know. Never had this before with any of my phones. Almost seems like an issue on Google's side?

woundman said:
After updating to Android Pie, I can no longer use Ok Google or manually hit the mic for the google app. I can type and use it though. Just the microphone option is broken for some weird reason.
I've tried everything. Factory reset, fastboot formats, clear app cache/data, ect... If you know what's wrong, let me know. Never had this before with any of my phones. Almost seems like an issue on Google's side?
Click to expand...
Click to collapse
I had this issue in oreo when I messed up with system apps.
It got fixed with complete fresh install of Pie.
There were two scenarios;
Upgraded from oreo to pie - didn't worked
I freshly installed HavocOS, I was surprised that OK google still won't work - have to tap mic button everytime.
Completely wiped phone, used MSMtool.
Restored to 5.1.5
Wiped again with TWRP
Installed Android Pie again.
Then it started working.
Conclusion- it seemed google side problem as it said I had already saved voice model on other phone ( oreo) and I could not retrain.
And there were no fixes on XDA OR reddit.

woundman said:
After updating to Android Pie, I can no longer use Ok Google or manually hit the mic for the google app. I can type and use it though. Just the microphone option is broken for some weird reason.
I've tried everything. Factory reset, fastboot formats, clear app cache/data, ect... If you know what's wrong, let me know. Never had this before with any of my phones. Almost seems like an issue on Google's side?
Click to expand...
Click to collapse
Just contact Google Support.

drmjp93 said:
I had this issue in oreo when I messed up with system apps.
It got fixed with complete fresh install of Pie.
There were two scenarios;
Upgraded from oreo to pie - didn't worked
I freshly installed HavocOS, I was surprised that OK google still won't work - have to tap mic button everytime.
Completely wiped phone, used MSMtool.
Restored to 5.1.5
Wiped again with TWRP
Installed Android Pie again.
Then it started working.
Conclusion- it seemed google side problem as it said I had already saved voice model on other phone ( oreo) and I could not retrain.
And there were no fixes on XDA OR reddit.
Click to expand...
Click to collapse
I'll give MSMTool a shot. I followed this guide to correct the issue, but still not working. I'll update thread after I've updated to Android Pie from Oreo. Hopefully it works. Everything is working fine, google is just broken for some reason. I wonder what happened exactly.

woundman said:
I'll give MSMTool a shot. I followed this guide to correct the issue, but still not working. I'll update thread after I've updated to Android Pie from Oreo. Hopefully it works. Everything is working fine, google is just broken for some reason. I wonder what happened exactly.
Click to expand...
Click to collapse
I think you need to do fresh install of Pie.

drmjp93 said:
I think you need to do fresh install of Pie.
Click to expand...
Click to collapse
I've done a fresh install multiple times. Tried flashing thru TWRP as well. Only things I haven't tried are ADB sideloads and MSMTool. I'm in the process right now. It's working right now, we'll see if Android Pie works too.

MSMTool fixed it. Guess flashing thru MSMTool is better than the .bat files on the guide I was following. Thanks for the help @drmjp93.
Edit: Not fixed. Soon as the Google app updates, it breaks.

woundman said:
MSMTool fixed it. Guess flashing thru MSMTool is better than the .bat files on the guide I was following. Thanks for the help @drmjp93.
Click to expand...
Click to collapse
I am glad to hear that.
I know the feeling, I was united to Ok Google after 4 months.
??

drmjp93 said:
I am glad to hear that.
I know the feeling, I was united to Ok Google after 4 months.
Click to expand...
Click to collapse
Weird... Okay, so it seems there is something wrong with the Google App still. Everything was working fine, but soon as the Google app updated, it no longer works. Am I the only one having this issue? I am so confused.
Again, I've done everything! Factory resets, MSMTool, cleared app data...
Edit: Turns out my Google account is breaking it for some reason... No clue why. Soon as I remove my google account, google detects my voice. So weird... Now to figure out how to fix it.

woundman said:
Weird... Okay, so it seems there is something wrong with the Google App still. Everything was working fine, but soon as the Google app updated, it no longer works. Am I the only one having this issue? I am so confused.
Click to expand...
Click to collapse
At moment yes.
I updated my app too.
It's still working.
What does your voice train model page looks like?
Can u retrain?

drmjp93 said:
At moment yes.
I updated my app too.
It's still working.
What does your voice train model page looks like?
Can u retrain?
Click to expand...
Click to collapse
Turns out my Google account is breaking it. No clue why. Soon as I remove my google account, google detects my voice.

Not sure how to fix the issue. Do I contact Google?

woundman said:
Not sure how to fix the issue. Do I contact Google?
Click to expand...
Click to collapse
Yes may be its related to accounts, as during voice training it said I cannot train new voice as my account has already one saved.
I contacted them. It was an automated reply or a third person - an volunteer talks with us.
But if u do, do ask them to clear your trained voice saved to your account.
I don't know but I did every possible thing to get it working back.
Just ask them in particular to delete your all Voice related settings and activity.

drmjp93 said:
Yes may be its related to accounts, as during voice training it said I cannot train new voice as my account has already one saved.
I contacted them. It was an automated reply or a third person - an volunteer talks with us.
But if u do, do ask them to clear your trained voice saved to your account.
I don't know but I did every possible thing to get it working back.
Just ask them in particular to delete your all Voice related settings and activity.
Click to expand...
Click to collapse
Spoke with google support, they tried pretty much everything I've tried. They told me to report it to the developer's. Am I really the only one having this issue? I find it hard to believe I'm the only one having this issue on Android Pie now. Is your Google app widget working when you manually search?

Yes bro it works.
And regarding you are only the one is incorrect.
There are random ppl affected.
Including me but it was magically solved.

Apps won't install

I've got an issue that I also saw on my note 8 before I switched to the op 7, when I go to install or update apps from the Google play store it gets to 99 percent or 100 percent it hangs and doesn't finish the install. I've tried all the wipes and clearing data and cache. Any ideas? Thanks.

Updating in case some one else has this issue, seemed to work for me. I wiped the following:
Play services
Playstore
And this one I hadn't done before
Download manager.
I've never really looked into something like the dm but after all the wipes and force stops I rebooted the phone and it seems to be working now.
Hope this can help someone in the future.

johnny tsunami said:
Updating in case some one else has this issue, seemed to work for me. I wiped the following:
Play services
Playstore
And this one I hadn't done before
Download manager.
I've never really looked into something like the dm but after all the wipes and force stops I rebooted the phone and it seems to be working now.
Hope this can help someone in the future.
Click to expand...
Click to collapse
Scratch that, worked installing 2 apps, back to the same.

I have the same problem. There are brief moments when everything just works, but they are rare and it's ultra annoying

So I had a VPN installed, and I deleted the app, and now it seems to be working fine. I didn't have it enabled when downloading the app, and I found it sometimes gives me issues on my pc with connecting at first to an internet connection, so I thought there might be some correlation. The VPN I use is express. I'll keep trying to install apps and see if it resolved the issues.

johnny tsunami said:
So I had a VPN installed, and I deleted the app, and now it seems to be working fine. I didn't have it enabled when downloading the app, and I found it sometimes gives me issues on my pc with connecting at first to an internet connection, so I thought there might be some correlation. The VPN I use is express. I'll keep trying to install apps and see if it resolved the issues.
Click to expand...
Click to collapse
I also had ExpressVPN and I really hoped this will work, but it didn't. I still cant install anything

Professor_Woland said:
I also had ExpressVPN and I really hoped this will work, but it didn't. I still cant install anything
Click to expand...
Click to collapse
Just curious, did you reuse your sim card?

johnny tsunami said:
Just curious, did you reuse your sim card?
Click to expand...
Click to collapse
You mean transfer it from old phone to Oneplus? Yes.

Professor_Woland said:
You mean transfer it from old phone to Oneplus? Yes.
Click to expand...
Click to collapse
So did I, and it started not installing again. I'm thinking its possible the sim might have something to do with it.

johnny tsunami said:
So did I, and it started not installing again. I'm thinking its possible the sim might have something to do with it.
Click to expand...
Click to collapse
And you tried with New one? It works with New sim?

I haven't, need to take it in to have it copied, or do it myself. Never done it.

Another thing, never really took time to learn about sims, but if I pull the card in my phone, and just threw the new one that came with the phone will it work the same? With my number and everything?

I am also having this issue and even after a factory reset apps will not install. I tried removing my SIM card etc. Nothing seems to be working. The next thing I am going to try is installing the latest OTA update again manually via the downloaded zip from OnePlus's site.
Update: I tried installing the OTA manually, wiping all data, cache, etc and still the play store is not working correctly. I have never installed customer ROMs on this device or modified it in any way. Oxygen OS has been great so I never saw a reason to mess with it. In addition to that I have not even unlocked the bootloader.
Update 2: Some things are installing but it is exceptionally slow. I do not have any VPN apps or anything and this is a fresh wiped device. I cleared all system data, cache etc. Could it be a Google server side issue or something like that? Tying to side-load open source apps they install without issue instantly.

Anyone tested Google pay?

Hi.
I got my phone yesterday and added my card successfully in Google pay. Tested it in two different stores today with contactless payment, but the terminal didn't even react.
I tested the nfc on my oneplus against my old huawei and at least it tries reading it, so that means the nfc is working I guess.
Have to add that I was using Google pay in these stores before with my old Huawei with no problems.
EDIT: SOLVED
I changed from SIM1 to Google pay in phone settings to make it work.

I have tested it 2 times, no problems. Phone was unlocked , display on

I tried to pay with Google pay twice yesterday. Both times the phone recognized i was trying to pay, but the payment did not get through. Tested with PayPal and CC both times.
Btw i am curious to know wether i have to open the power menu everytime i want to pay? Or does Google Pay still work from every screen?

Works for me everytime, although it says "not set up"

Worked for me when my BL was locked, working fine with unlocked BL and root. Even paid today.

Working... Rooted....
Enviado desde mi KB2003 mediante Tapatalk

Doesn't work for me since I can't get past the setup screen. Rooted also

g96818 said:
Doesn't work for me since I can't get past the setup screen. Rooted also
Click to expand...
Click to collapse
You need to Magisk Hide Google Pay. While you are at it hide root from everything Google.

larsdennert said:
You need to Magisk Hide Google Pay. While you are at it hide root from everything Google.
Click to expand...
Click to collapse
I did. Still no work
Ok, strike that. Looks it's working now, but only after restarting the phone. Safetynet failed before restarting and now it passes.

Did some more testing today. Tried for an extended period in the store today with no luck. It's not even reacting. Phone is not rooted btw and I unlock the screen when I try it. I try to open the app when doing it also.
I tried pairing my headset with nfc and that works flawlessly.
So weird
Edit: just found this settings. Think that could be it? (See picture)

I too, am experiencing issues with Google Pay. At first, I thought it was my bank card needing my bank to ok it for Google Pay on the new phone. But then my Walgreens points card didn't work either-so it's definitely NFC or Google Pay oriented. I have everything setup correctly. How annoying and weird...

Changing the settings from SIM1 to Google pay made it work, so problem solved!

Question Anyone using Samsung Pay? Doesn't work on my Galaxy Watch4 Classic

I am trying to set up Samsung Pay on my new Galaxy Watch4 Classic. No matter what I do, I can't get past this screen! Paired with Z Fold3. Touching the button with the arrow does nothing. Any help would be appreciated!

Update: Maybe this has something to do with it? Every time I open the Samsung Pay watch plug in on my phone it tells me it needs to update the Samsung Pay app on my watch. But every time it fails. Yes I've rebooted. No reason given. Any ideas? Phone is Z Fold 3.

maybe ur watch region CSC dont allow samsung pay .
samsung pay work in ur fold3 ?
check ur watch region

carlitobahsoun said:
maybe ur watch region CSC dont allow samsung pay .
samsung pay work in ur fold3 ?
check ur watch region
Click to expand...
Click to collapse
Yes works fine on ZF3 and on my GW3 up until I cleared it. I'm in the USA and it's a US watch purchased directly from AT&T.

I had the same issue with mine when I first got it. I THINK what I did was disconnect from my phone and make sure the watch was connected to my home WiFi. Then it updated and I could set it up. It's been awhile so I can't remember for sure. Hope that helps!

roaddog665 said:
I had the same issue with mine when I first got it. I THINK what I did was disconnect from my phone and make sure the watch was connected to my home WiFi. Then it updated and I could set it up. It's been awhile so I can't remember for sure. Hope that helps!
Click to expand...
Click to collapse
I will try that thank you.

roaddog665 said:
I had the same issue with mine when I first got it. I THINK what I did was disconnect from my phone and make sure the watch was connected to my home WiFi. Then it updated and I could set it up. It's been awhile so I can't remember for sure. Hope that helps!
Click to expand...
Click to collapse
Nope didn't work, or I didn't do it right. I've had my watch disconnected from the phone (even turned off remote connection), WiFi only, for 2 hours now. Opened the Samsung Pay app many times, never prompted for an update and nothing ever happened on its own. Still can't get past that Get Started screen with the arrow button. Is there a way to manually trigger an update or clear data for an app directly from the watch? I couldn't find Samsung Pay in the Play store either to update or reinstall.

Ok, I may not be remembering correctly either. I would try resetting the samsung pay watch app in the Galaxy Wearable app. Watch settings>apps>app settings>samsung pay. Get into the settings there and check the version, it may let you update the watch plug in from there. If not I'd use the reset option.

roaddog665 said:
Ok, I may not be remembering correctly either. I would try resetting the samsung pay watch app in the Galaxy Wearable app. Watch settings>apps>app settings>samsung pay. Get into the settings there and check the version, it may let you update the watch plug in from there. If not I'd use the reset option.
Click to expand...
Click to collapse
Thank you, good advice. Unfortunately that's the first thing I tried and there actually is no option to reset. Usually you can click on Storage and then have Clear Cache and Clear Data. Clicking on Storage for Samsung Pay does nothing. No option to clear anything. Can't uninstall either. The closest I could come to this was uninstalling and reinstalling the Samsung Pay Watch Plugin from my phone, and that didn't help. I did talk to Samsung and they want me to bring it to a service center or ship to them for physical repair, which is about what I was expecting for an answer. I did try resetting the watch back to factory defaults and reinstalling the wearables app on my phone, no luck. Brought me right back to the same place. I guess I will try exchanging it since I just bought it, and if the new one doesn't work I'll just go back to my GW3. Thank you for your help.

Did you tried to reset App data from ADB? ADB is a debug protocol for Android devices. With ADB you can do things which no allowed to do in User Interface. In Android OEMs like Samsung are disabling to much features in UI because they think people are dumb and they don't wanna mess your phone if you are not experienced user. With ADB you can do too much things in Android devices. I don't know how to reset app data with ADB but I did it before, just search the web.

Its easy. i had the same issue, only solved by doing this. Install APKPure and search for updates for your apps. it should appear there.update it, and afterwards you can uninstall the APKPure.
Best of luck mate.

Hi, was this ever solved in the end? I am just experiencing this issue... It's because of the new update for the Watch Plug-In, for some reason it cannot update the app on the watch itself or communicate to that app at all... I still experience that same stuck screen!! Any help would be appreciated.