I'll copy/paste from my issue on Google's tracker:
I have an Asus EEE Pad Transformer (TF101) with the latest update: HRI66.US_epad-8.2.3.13-20110511
When visiting the Market, I am only presented with Free apps in the Featured section of each category.
I can search for, and find, paid apps. However I cannot purchase them. It returns the following error: The item you were attempting to purchase could not be found.
I am able to purchase some of the apps with my Phone. I can either go to the web based market and purchase them for my T-Mobile HTC Vision, or I can do it on the phone itself. Then I can install those apps in my Asus Transformer.
However, I can't do this workaround with Honeycomb-only applications because I cannot buy them on the phone first.
I'm located in Puerto Rico. I talked to the guy that makes Reddita, and he said that his apps is setup to be available everywhere
Click to expand...
Click to collapse
Anyone else have a similar issue? If so, please star my issue on Google's tracker: http://code.google.com/p/android/issues/detail?id=16845&colspec=ID%20Type%20Status%20Owner%20Summary%20Stars
Screenshots:
First
Second
I'm still not sure if it's a location based problem or if it's related to something else. Like I said above, the guy from Reddita says that his app is configured to not discriminate by country. Also, he says that he has sold the app to other Transformer users before.
i was able to purchase apps the last time I checked which was after the 8.2.3.9 update
klau1 said:
i was able to purchase apps the last time I checked which was after the 8.2.3.9 update
Click to expand...
Click to collapse
Are you located in the states?
canada, should it make a difference? in google?
klau1 said:
canada, should it make a difference? in google?
Click to expand...
Click to collapse
I would hope not. Unfortunately, so far my theory points towards a location restriction specific to Honeycomb devices.
No problems on my Transformer but a while back I had problems buying from my Adam. I went into my Google checkout account settings and just reentered the same credit card info and saved it. I was able to buy apps after that.
XL2001 said:
No problems on my Transformer but a while back I had problems buying from my Adam. I went into my Google checkout account settings and just reentered the same credit card info and saved it. I was able to buy apps after that.
Click to expand...
Click to collapse
Thanks for the tip. Tried that (and adding a completely different CC) and it didn't work.
I can however buy apps for my other two devices (G2 and Nexus S).
I bought my Asus Transformer TF101 from Hong Kong, now live in Malaysia, both Malaysia and Hong Kong are in the list that can buy apps, but appear that i'm same with you.
Just can view apps, appear "The item that you request are not found" bla bla...
Free apps can be use. no problem, btw, i have a Motorola Xoom with me too, same issues. Sad.... duh....
somehow my android phone can purchase apps, i turn to my web page android market, and i noticed that, due to i have 5 device registered to my google account, i can buy apps for my phones, but not for my device that dont have "CARRIER" bound with it. This makes our wifi only device cant purchase apps.
i have mailed google about this issues, but nothing yet, dissapointed, hopes anyone get some solutions. thanks.
Market Enabler, available on the Android Market. Buy the paid version for better features.
I had the problem that I couldn't purchase apps that were offered in a different currency than US$ with my AmEx. I had to use a different credit card (VISA) and then it worked.
I have the same problem, it started yesterday. I'm from Puerto Rico.
Suddenly, the quantity of available apps is much less... I can't find Adobe apps, Angry Birds games, Taptu, none of the Google apps!!
When I go to "My Apps" it only shows those installed apps that are still available to search on the market, but the others are not (even if they are currently installed, were installed before)
If I enable the Hotspot on the HTC EVO and connect the TF to it via WiFi, after re-opening the market, it can see all apps as before, including those in "My Apps" section. This happens because the IP provided by Sprint is USA based. Also, if the TF gets connected to the local router, then the market apps availability gets downgraded again...
So, this appear to be a location based issue... but, how it's possible that all those high profile apps that were available just days ago now are not? I did a factory reset today for troubleshooting... and now can't install Adobe Flash and those apps mentioned above
hotelmode said:
Market Enabler, available on the Android Market. Buy the paid version for better features.
Click to expand...
Click to collapse
Ya, market enabler, but, i have to get rooted, superuser, busybox in order to use that, right?
I would love just to only get rooted and continuing receive Asus OTA updates, can i?
I check and i found the is no way, please help.
Hi (Cant purchase apps in market)
Helo I am also from Puerto Rico Im currently using Samsung Galaxy i9000 (International version) Im currently facing with this error since some time now. I been looking on net since long ago day and night and nothing just crap and no answer from google. I tried froyo gingerbread and iCS version from Teamhacksung and nothing. I tried market enabler (both versions in market) i can see paid apps just well I can download the free apps just fine but in paid apps *the item you were attempting to purchase could not be found* Im getting piss off already before was working just fine.
Looking extensively on net i found this video http://forum.xda-developers.com/newreply.php?do=newreply&noquote=1&p=13888035 ---->error sorry http://www.youtube.com/watch?v=xDZtQWt_8TQ
Sorry is not in English but the guy is using something called Gae proxy that seems an alternative that let you buy the apps. Anyway, for me this no worked I tried several times and still it no let me buy the app or just the market no open. I tried via wifi/data plan (3g) and nothing. I did test with pal he has hero and career from usa and he can buy just fine. I tried with my boss who has Captive and Xoom both failed in market with the same error.
This is very disappointed situation that is taking too much already. I have several friends and ppl I know dropping android just because of that. If i keep having it I will do the same or keep forced to get pirated apps wich i no want.
Still waiting for any fix or google response.....
English not my primary language.
Market Enabler won't work on WiFi tablets
babyken said:
Ya, market enabler, but, i have to get rooted, superuser, busybox in order to use that, right?
I would love just to only get rooted and continuing receive Asus OTA updates, can i?
I check and i found the is no way, please help.
Click to expand...
Click to collapse
I can assure you that even if you're rooted and running non-stock ROM, Market Enabler will not help if you're on a wifi-only tablet. I've been trying to find a solution to this problem since the day I got my WiFi-only Transformer but to no avail. Without any development or hacking knowledge whatsoever, there's only so much that I can try.
What I've found out though is this. The wifi-only version appears to track your location differently than the 3G version such that Market Enabler won't work. I have tried VPN (either direct on device or sharing a VPN connection over WIFI, if that makes a difference at all...), I've tried some location spoofing apps. Force stopped the market app and cleared data and cache and trying the VPN and location spoofing again in various combos, unsuccessfully. Also tried turning off all location services. Tried Market Enabler of course and I have the paid version of that too.
What works though is if I'm in another country, and it's a market-supported country, I'd be able to purchase apps without doing anything extra. I can also buy apps through my phone which has Market Enabler working as intended and once purchased I can install the bought apps through the My Apps screen on my Transformer. This is my current workaround, but I'm still very much stuck when I need to buy tablet-only apps which I can't purchase from my phone. Similarly, I can buy apps from the android market website, but only those I can install to the phone and I won't be able to install direct to tablet unless it's a free app.
Note: I live in a non-market-supported country. I've had this problem since Honeycomb, and now I'm on ICS and also using the rebranded Google Play. This problem seems to apply to all WiFi-only tablets, not just the Asus Transformer.
The only reason why there doesn't seem to be much of an outcry on this is because people chiming in that they can buy apps when they live in a market-supported country, so people think the problem is solved.
Oddly my transformer lost the google play books and google play movie apps while traveling in Europe. My Galaxy Nexus was unaffected despite sharing the same wifi connections. I understand they aren't available in the market..but odd they seemed to vanish from the transformers GUI. I had to uninstall and reinstall them the first time I reentered a country they were available in.
Anyone with similar experiences internationally? Kind of annoying if you can't trust it to keep the video and books app if you take content with you...
Sent from my Galaxy Nexus using xda app-developers app
Lol that sucks...
Sent from my SPH-D710 using Tapatalk 2
amaddux said:
Oddly my transformer lost the google play books and google play movie apps while traveling in Europe. My Galaxy Nexus was unaffected despite sharing the same wifi connections. I understand they aren't available in the market..but odd they seemed to vanish from the transformers GUI. I had to uninstall and reinstall them the first time I reentered a country they were available in.
Anyone with similar experiences internationally? Kind of annoying if you can't trust it to keep the video and books app if you take content with you...
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
I'll let you know if any of this happens to me since I'll be traveling to Europe soon.
Last time I was over there I had an update come through on my NexusOne and the language got switched so every time I searched it was in another language. It really only affected Google properties for mobile web but it was really annoying and it took a while to fix it.
wolfman87 said:
I'll let you know if any of this happens to me since I'll be traveling to Europe soon.
Last time I was over there I had an update come through on my NexusOne and the language got switched so every time I searched it was in another language. It really only affected Google properties for mobile web but it was really annoying and it took a while to fix it.
Click to expand...
Click to collapse
Thanks, I'll be curious. It either happened in Belgium or Luxembourg. Since I traveled through several countries, I'm not completely sure. I noticed it in Luxembourg, but it could have happened in Belgium. I know it wasn't an issue in Germany or The Netherlands.
amaddux said:
Thanks, I'll be curious. It either happened in Belgium or Luxembourg. Since I traveled through several countries, I'm not completely sure. I noticed it in Luxembourg, but it could have happened in Belgium. I know it wasn't an issue in Germany or The Netherlands.
Click to expand...
Click to collapse
This will be interesting. I am doing a 12 day cruise starting in Barcelona on September first. Hope this isn't a product wide thing...
Wifi acess point connection issues
bmw4l1f3 said:
This will be interesting. I am doing a 12 day cruise starting in Barcelona on September first. Hope this isn't a product wide thing...
Click to expand...
Click to collapse
Did try to get to connect to a TP links based Acess point @ Beijing Marriott (exec room level flloor)
so when asked at F Desk they offered me rooms at non Exec Level ! NO !!
no such luck - TP links have a weird G freq as it seems not to comply with Int Stds etc
but funny enough the WIFI in the GOLD LOUNGE did connect
(saw acess point as DLINK)
I did get to G Store ( HK based ) just as Google Main page
Hope this is helpfull
amaddux said:
Oddly my transformer lost the google play books and google play movie apps while traveling in Europe. My Galaxy Nexus was unaffected despite sharing the same wifi connections. I understand they aren't available in the market..but odd they seemed to vanish from the transformers GUI. I had to uninstall and reinstall them the first time I reentered a country they were available in.
Anyone with similar experiences internationally? Kind of annoying if you can't trust it to keep the video and books app if you take content with you...
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
That's normal. I have just the app section because the rest is not available in my country. When I go to the UK though all the services appear.
There was once a app called market enabler. IIRC it brings the full layout back. If you want to buy something though you've to use a proxy.
Sent from my Galaxy Nexus using xda premium
Nebucatnetzer said:
That's normal. I have just the app section because the rest is not available in my country. When I go to the UK though all the services appear.
There was once a app called market enabler. IIRC it brings the full layout back. If you want to buy something though you've to use a proxy.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Yes, I understand the market changing to only have the available sections in that country is normal. That happened on my phone and tablet. The Play Books and Play Movies apps completely going away from the device, that only happened on the Transformer.
This gets worse and worse...
I'm in the US now, and after my last reboot, the Google Play Books app went away, and no matter what I do, it won't come back. I have the Books section in Google Play, but when I select it, it says I need the newest Books app. It takes me to the market page, but there are no buttons to install or uninstall. I tried side loading it, but it still doesn't show up in the menu, though it does make the Uninstall button show up for the market.
Any ideas short of doing a complete reset?
I also tried manually re-installing the last US blob file, but that didn't re-add Books.
I guess the difference between your tablet and your phone is that the phone has a SIM card that tells Android what country it actually belongs to. The tablet has no SIM and therefore must rely on WiFi geolocation for that purpose.
If Google Books is missing and you can't install it from the Market, it's probably disabled or frozen (same thing, different terms). Try opening the Settings app, select Apps, select the All tab, scroll to the bottom and see if Books is there. If so, select it and click the Enable button and you should be back in business. If it's not there, something really weird has happened...
firetech said:
I guess the difference between your tablet and your phone is that the phone has a SIM card that tells Android what country it actually belongs to. The tablet has no SIM and therefore must rely on WiFi geolocation for that purpose.
If Google Books is missing and you can't install it from the Market, it's probably disabled or frozen (same thing, different terms). Try opening the Settings app, select Apps, select the All tab, scroll to the bottom and see if Books is there. If so, select it and click the Enable button and you should be back in business. If it's not there, something really weird has happened...
Click to expand...
Click to collapse
As promised, I'm in Europe (Poland) and can begin to let you know what I'm seeing. I think the above quote MIGHT have something to do with it. I'm not sure of how your setup was @amaddux but, I'm completely on WiFi for now. I haven't seen a change and even the time was still GMT+5 (made for an interesting morning). Since this was all over WiFi everything is normal except for Play shows zl (local currency) for purchases.
Once I put a European SIM into my old phone (NexusOne GSM) and tether, it might change this. I'll keep you posted as I try different configurations and go to Germany.
firetech said:
I guess the difference between your tablet and your phone is that the phone has a SIM card that tells Android what country it actually belongs to. The tablet has no SIM and therefore must rely on WiFi geolocation for that purpose.
If Google Books is missing and you can't install it from the Market, it's probably disabled or frozen (same thing, different terms). Try opening the Settings app, select Apps, select the All tab, scroll to the bottom and see if Books is there. If so, select it and click the Enable button and you should be back in business. If it's not there, something really weird has happened...
Click to expand...
Click to collapse
Unfortunately, Books is not listed under All, either alphabetically or at the bottom, so I think I qualify under the "something weird has happened" clause so far.
The steps to get here as far as I remember are...
Movies & Books goes away after a week in Europe, while in Luxembourg, right after a visit to Belgium. Once leaving Luxembourg, in Germany, I'm able to uninstall both Book and Movies and re-install them, using the market. They both show up again. 5 days later, I'm in the US again, reboot, both apps vanish again. Movies I'm able to un-install and re-install and all is fine after a reboot. Books I'm unable to Uninstall. It shows up in the Market, but with no button. Side loading it make the Uinstall button appear in the market, but does not let it run on the tablet.
Update: I did find Books in the Play Market My Apps All tab. I Uninstalled it there, which then gave me the "Update" button. Once I updated it from there, it seems to be back. A quick reboot keeps it. So back to normal for now, just hoping this doesn't happen everytime I leave the country.
Ok, so I've been in Poland and Germany. Everything is working fine, books/movies/etc. It knows where I am since the cost of apps in Play change to local currency (zl) and search results need to translate. I've only been on WiFi networks though, not using a European SIM
wolfman87 said:
Ok, so I've been in Poland and Germany. Everything is working fine, books/movies/etc. It knows where I am since the cost of apps in Play change to local currency (zl) and search results need to translate. I've only been on WiFi networks though, not using a European SIM
Click to expand...
Click to collapse
Interesting. I was in Germany over a week with no issues also. It wasn't until either Brussels or Luxembourg that I had an issue with apps vanishing. I would bet on Luxembourg, since I only had access to "Apps" in the Market while there. Either way, everything is good for now.
amaddux said:
Interesting. I was in Germany over a week with no issues also. It wasn't until either Brussels or Luxembourg that I had an issue with apps vanishing. I would bet on Luxembourg, since I only had access to "Apps" in the Market while there. Either way, everything is good for now.
Click to expand...
Click to collapse
I was only in Berlin. Specific cities shouldn't have anything to do with it. At least, I don't see why they would....
Glad that things are back to normal for you though. :victory:
wolfman87 said:
I was only in Berlin. Specific cities shouldn't have anything to do with it. At least, I don't see why they would....
Glad that things are back to normal for you though. :victory:
Click to expand...
Click to collapse
They don't. It depends on the country.
Sent from my Galaxy Nexus using xda premium
wolfman87 said:
I was only in Berlin. Specific cities shouldn't have anything to do with it. At least, I don't see why they would....
Glad that things are back to normal for you though. :victory:
Click to expand...
Click to collapse
I should clarify, Luxembourg is a country, although it is also a city, but in this case the fact it is a country is what matters.
Going to SE Asia and downunder next week.
Let's see what's the story with Play there.
Getting ready for a lot of fun...
And stil w a i t i n g for JB!
amaddux said:
This gets worse and worse...
I'm in the US now, and after my last reboot, the Google Play Books app went away, and no matter what I do, it won't come back. I have the Books section in Google Play, but when I select it, it says I need the newest Books app. It takes me to the market page, but there are no buttons to install or uninstall. I tried side loading it, but it still doesn't show up in the menu, though it does make the Uninstall button show up for the market.
Any ideas short of doing a complete reset?
I also tried manually re-installing the last US blob file, but that didn't re-add Books.
Click to expand...
Click to collapse
I took at trip to the Dominican Republic and lost access to the TV Shows section (after I had already purchased and downloaded a bunch of TV shows no less!)
I tried EVERYTHING to get it fixed, but for some reason, every time I would uninstall and reinstall the app, it kept giving me the "DR" version (you can see what version is installed in the Settings menu of the particular App).
I ended up having to factory reset the device.
skola28 said:
I took at trip to the Dominican Republic and lost access to the TV Shows section (after I had already purchased and downloaded a bunch of TV shows no less!)
I tried EVERYTHING to get it fixed, but for some reason, every time I would uninstall and reinstall the app, it kept giving me the "DR" version (you can see what version is installed in the Settings menu of the particular App).
I ended up having to factory reset the device.
Click to expand...
Click to collapse
Had you tried clearing the data and cache or, uninstalling and reinstalling Play?
Hello guys,
I've faced a problem, which I need to resolve.
As you probably know, such Samsung services as Galaxy Apps, Themes, Galaxy Entertainer, etc. are strictly depends on region.
In most of regions they are working flawless, while in some regions they have lack of features or didn't work at all.
I'm living in Seychelles right now, and when I try to download some themes, I'm receiving an error "Theme store is not supported in this country".
When I open Galaxy Apps it show me the warning like "Your device or country is only available for limited service". And there is only a few apps, only from Samsung.
Trying to find a workaround I've found the following:
1. Galaxy Apps determining your location by IP address when you are running it at the first time.
(I've set up my wife's SM-G935FD while we were Ukraine and everything is working well even in Seychelles)
So, I reset my phone to the factory defaults. Then I configured a VPN-tunnel to Ukraine (where the all services are working) and connect the phone to wi-fi with ukrainian IP.
Galaxy Apps believed that my location is Ukraine and all of the features were available.
2. When I switched to the seychelles IP address everything was fine for a while. Samsung services still thought that I'm in Ukraine.
But in the end of the day when I've tried to install some themes suddenly I've faced the same problem: "Theme store is not supported in this country"
It's looks like Samsung services are updating their location periodically.
3. Galaxy Apps determining the location by IP and not depends on GPS.
I've tried the FakeGPS solution. It works for any GPS-based apps. Even for google ones. But no luck with Samsung services.
Does anybody know where exactly Samsung services store the information about their location? And how it can be edited manually?
My phone is rooted. So I have a full access to the system.
Did you try to change your CSC? You can do this with Samsung phone info app. But all your data will get deleted.
Sent from my SM-G935F using XDA-Developers mobile app
Hi DIZAZTER
Did you find a solution? I also live in Seychelles and I am having the same issue. I bought a Gear S2 and i can't get any apps to install on it since galaxy apps is limited. VPN works with google apps but not with galaxy apps apparently.
Any help would be very much appreciated
I had that problems 2 or 3 years ago and I contact the support center. Isn't possible to do anything. The problem is connect to the country networks. So the device always will know which country you're at the moment. Unfortunately even that language goes to the country in self on samsung store.