International Travel with TF 700 - Asus Transformer TF700

Oddly my transformer lost the google play books and google play movie apps while traveling in Europe. My Galaxy Nexus was unaffected despite sharing the same wifi connections. I understand they aren't available in the market..but odd they seemed to vanish from the transformers GUI. I had to uninstall and reinstall them the first time I reentered a country they were available in.
Anyone with similar experiences internationally? Kind of annoying if you can't trust it to keep the video and books app if you take content with you...
Sent from my Galaxy Nexus using xda app-developers app

Lol that sucks...
Sent from my SPH-D710 using Tapatalk 2

amaddux said:
Oddly my transformer lost the google play books and google play movie apps while traveling in Europe. My Galaxy Nexus was unaffected despite sharing the same wifi connections. I understand they aren't available in the market..but odd they seemed to vanish from the transformers GUI. I had to uninstall and reinstall them the first time I reentered a country they were available in.
Anyone with similar experiences internationally? Kind of annoying if you can't trust it to keep the video and books app if you take content with you...
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
I'll let you know if any of this happens to me since I'll be traveling to Europe soon.
Last time I was over there I had an update come through on my NexusOne and the language got switched so every time I searched it was in another language. It really only affected Google properties for mobile web but it was really annoying and it took a while to fix it.

wolfman87 said:
I'll let you know if any of this happens to me since I'll be traveling to Europe soon.
Last time I was over there I had an update come through on my NexusOne and the language got switched so every time I searched it was in another language. It really only affected Google properties for mobile web but it was really annoying and it took a while to fix it.
Click to expand...
Click to collapse
Thanks, I'll be curious. It either happened in Belgium or Luxembourg. Since I traveled through several countries, I'm not completely sure. I noticed it in Luxembourg, but it could have happened in Belgium. I know it wasn't an issue in Germany or The Netherlands.

amaddux said:
Thanks, I'll be curious. It either happened in Belgium or Luxembourg. Since I traveled through several countries, I'm not completely sure. I noticed it in Luxembourg, but it could have happened in Belgium. I know it wasn't an issue in Germany or The Netherlands.
Click to expand...
Click to collapse
This will be interesting. I am doing a 12 day cruise starting in Barcelona on September first. Hope this isn't a product wide thing...

Wifi acess point connection issues
bmw4l1f3 said:
This will be interesting. I am doing a 12 day cruise starting in Barcelona on September first. Hope this isn't a product wide thing...
Click to expand...
Click to collapse
Did try to get to connect to a TP links based Acess point @ Beijing Marriott (exec room level flloor)
so when asked at F Desk they offered me rooms at non Exec Level ! NO !!
no such luck - TP links have a weird G freq as it seems not to comply with Int Stds etc
but funny enough the WIFI in the GOLD LOUNGE did connect
(saw acess point as DLINK)
I did get to G Store ( HK based ) just as Google Main page
Hope this is helpfull

amaddux said:
Oddly my transformer lost the google play books and google play movie apps while traveling in Europe. My Galaxy Nexus was unaffected despite sharing the same wifi connections. I understand they aren't available in the market..but odd they seemed to vanish from the transformers GUI. I had to uninstall and reinstall them the first time I reentered a country they were available in.
Anyone with similar experiences internationally? Kind of annoying if you can't trust it to keep the video and books app if you take content with you...
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
That's normal. I have just the app section because the rest is not available in my country. When I go to the UK though all the services appear.
There was once a app called market enabler. IIRC it brings the full layout back. If you want to buy something though you've to use a proxy.
Sent from my Galaxy Nexus using xda premium

Nebucatnetzer said:
That's normal. I have just the app section because the rest is not available in my country. When I go to the UK though all the services appear.
There was once a app called market enabler. IIRC it brings the full layout back. If you want to buy something though you've to use a proxy.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Yes, I understand the market changing to only have the available sections in that country is normal. That happened on my phone and tablet. The Play Books and Play Movies apps completely going away from the device, that only happened on the Transformer.

This gets worse and worse...
I'm in the US now, and after my last reboot, the Google Play Books app went away, and no matter what I do, it won't come back. I have the Books section in Google Play, but when I select it, it says I need the newest Books app. It takes me to the market page, but there are no buttons to install or uninstall. I tried side loading it, but it still doesn't show up in the menu, though it does make the Uninstall button show up for the market.
Any ideas short of doing a complete reset?
I also tried manually re-installing the last US blob file, but that didn't re-add Books.

I guess the difference between your tablet and your phone is that the phone has a SIM card that tells Android what country it actually belongs to. The tablet has no SIM and therefore must rely on WiFi geolocation for that purpose.
If Google Books is missing and you can't install it from the Market, it's probably disabled or frozen (same thing, different terms). Try opening the Settings app, select Apps, select the All tab, scroll to the bottom and see if Books is there. If so, select it and click the Enable button and you should be back in business. If it's not there, something really weird has happened...

firetech said:
I guess the difference between your tablet and your phone is that the phone has a SIM card that tells Android what country it actually belongs to. The tablet has no SIM and therefore must rely on WiFi geolocation for that purpose.
If Google Books is missing and you can't install it from the Market, it's probably disabled or frozen (same thing, different terms). Try opening the Settings app, select Apps, select the All tab, scroll to the bottom and see if Books is there. If so, select it and click the Enable button and you should be back in business. If it's not there, something really weird has happened...
Click to expand...
Click to collapse
As promised, I'm in Europe (Poland) and can begin to let you know what I'm seeing. I think the above quote MIGHT have something to do with it. I'm not sure of how your setup was @amaddux but, I'm completely on WiFi for now. I haven't seen a change and even the time was still GMT+5 (made for an interesting morning). Since this was all over WiFi everything is normal except for Play shows zl (local currency) for purchases.
Once I put a European SIM into my old phone (NexusOne GSM) and tether, it might change this. I'll keep you posted as I try different configurations and go to Germany.

firetech said:
I guess the difference between your tablet and your phone is that the phone has a SIM card that tells Android what country it actually belongs to. The tablet has no SIM and therefore must rely on WiFi geolocation for that purpose.
If Google Books is missing and you can't install it from the Market, it's probably disabled or frozen (same thing, different terms). Try opening the Settings app, select Apps, select the All tab, scroll to the bottom and see if Books is there. If so, select it and click the Enable button and you should be back in business. If it's not there, something really weird has happened...
Click to expand...
Click to collapse
Unfortunately, Books is not listed under All, either alphabetically or at the bottom, so I think I qualify under the "something weird has happened" clause so far.
The steps to get here as far as I remember are...
Movies & Books goes away after a week in Europe, while in Luxembourg, right after a visit to Belgium. Once leaving Luxembourg, in Germany, I'm able to uninstall both Book and Movies and re-install them, using the market. They both show up again. 5 days later, I'm in the US again, reboot, both apps vanish again. Movies I'm able to un-install and re-install and all is fine after a reboot. Books I'm unable to Uninstall. It shows up in the Market, but with no button. Side loading it make the Uinstall button appear in the market, but does not let it run on the tablet.
Update: I did find Books in the Play Market My Apps All tab. I Uninstalled it there, which then gave me the "Update" button. Once I updated it from there, it seems to be back. A quick reboot keeps it. So back to normal for now, just hoping this doesn't happen everytime I leave the country.

Ok, so I've been in Poland and Germany. Everything is working fine, books/movies/etc. It knows where I am since the cost of apps in Play change to local currency (zl) and search results need to translate. I've only been on WiFi networks though, not using a European SIM

wolfman87 said:
Ok, so I've been in Poland and Germany. Everything is working fine, books/movies/etc. It knows where I am since the cost of apps in Play change to local currency (zl) and search results need to translate. I've only been on WiFi networks though, not using a European SIM
Click to expand...
Click to collapse
Interesting. I was in Germany over a week with no issues also. It wasn't until either Brussels or Luxembourg that I had an issue with apps vanishing. I would bet on Luxembourg, since I only had access to "Apps" in the Market while there. Either way, everything is good for now.

amaddux said:
Interesting. I was in Germany over a week with no issues also. It wasn't until either Brussels or Luxembourg that I had an issue with apps vanishing. I would bet on Luxembourg, since I only had access to "Apps" in the Market while there. Either way, everything is good for now.
Click to expand...
Click to collapse
I was only in Berlin. Specific cities shouldn't have anything to do with it. At least, I don't see why they would....
Glad that things are back to normal for you though. :victory:

wolfman87 said:
I was only in Berlin. Specific cities shouldn't have anything to do with it. At least, I don't see why they would....
Glad that things are back to normal for you though. :victory:
Click to expand...
Click to collapse
They don't. It depends on the country.
Sent from my Galaxy Nexus using xda premium

wolfman87 said:
I was only in Berlin. Specific cities shouldn't have anything to do with it. At least, I don't see why they would....
Glad that things are back to normal for you though. :victory:
Click to expand...
Click to collapse
I should clarify, Luxembourg is a country, although it is also a city, but in this case the fact it is a country is what matters.

Going to SE Asia and downunder next week.
Let's see what's the story with Play there.
Getting ready for a lot of fun...
And stil w a i t i n g for JB!

amaddux said:
This gets worse and worse...
I'm in the US now, and after my last reboot, the Google Play Books app went away, and no matter what I do, it won't come back. I have the Books section in Google Play, but when I select it, it says I need the newest Books app. It takes me to the market page, but there are no buttons to install or uninstall. I tried side loading it, but it still doesn't show up in the menu, though it does make the Uninstall button show up for the market.
Any ideas short of doing a complete reset?
I also tried manually re-installing the last US blob file, but that didn't re-add Books.
Click to expand...
Click to collapse
I took at trip to the Dominican Republic and lost access to the TV Shows section (after I had already purchased and downloaded a bunch of TV shows no less!)
I tried EVERYTHING to get it fixed, but for some reason, every time I would uninstall and reinstall the app, it kept giving me the "DR" version (you can see what version is installed in the Settings menu of the particular App).
I ended up having to factory reset the device.

skola28 said:
I took at trip to the Dominican Republic and lost access to the TV Shows section (after I had already purchased and downloaded a bunch of TV shows no less!)
I tried EVERYTHING to get it fixed, but for some reason, every time I would uninstall and reinstall the app, it kept giving me the "DR" version (you can see what version is installed in the Settings menu of the particular App).
I ended up having to factory reset the device.
Click to expand...
Click to collapse
Had you tried clearing the data and cache or, uninstalling and reinstalling Play?

Related

[Request] Possible to modify vending.apk for Wifi Xoom?

The Xoom is released in Canada now. But the market is so bad compared to living in the USA.
For one, we don't see a 'Tablet App' section, so it simpossible to weed out tablet specific apps, this leaves me with so many FC's on apps. Real stupid by google..
Another ofcourse is we don't see apps such as Google books, Pandora etc.. this was fixable using rac's Market Enabler, but since the wifi xoom has no GSM it won't do anything..
So does anyone have any idea, perhaps modify the vending apk to seem it is located in USA
Thanks alot
Have you tried going to the marketplace from withing your browser? It is a bit more functional. It even shows which apps you have already installed without having to go into the my apps section.
Sent from my Xoom using Tapatalk
no difference unfortunately
The Featured tablet apps shows only some tablet apps (in US), not all tablet apps, so even this isn't a solution for your problem. Give it some time, i'm convinced that developrs will update their apps to support Honeycomb.
About the apps that are made for US customers, it should be possible to access US Android Market on wifi only Xoom by using US VPN and disabling other location services in setting, but I haven't tried it.
"Market Enabler "
Sent from my GT-P1000
Have you tried copying the build.prop from a US Xoom? Just an idea.
i would go with build.prop before enabler. my wifi xoom does the market without issue and I didn't touch carrier status at all.
Market.enabler.wont work
Wifi xoom has no GSM
And I do have the USA xoom imported it
Sent from my MB860 using XDA App
I have a US imported xoom too. I connected to a VPN in US, cleared Market data from Setting/Applications and the market showed the Tablet Apps section. But... I tried buying apps and I got a message that it's not allowed (or something) by my carrier!!!
This is a stretch but perhaps its tied to your actual google account. An easy enough test would be for a US xoom owner to fudge a non-us address on their google account or a non US one fudge a US address. I believe this is how Amazon is filtering purchases in their new store.
You're right it must be tied to the google checkout account. Does anybody know if it's possible to buy using Gift Cards?
I've had customers purchase AR.Pro with a gift card, certainly.
salahag said:
You're right it must be tied to the google checkout account. Does anybody know if it's possible to buy using Gift Cards?
Click to expand...
Click to collapse
well have you tried proving this theory..
by changing locaotin to USA on a google account and sign in with it
I might give this a go, would be interested to know if anyone else has tried it though?
Sent from my Xoom using Tapatalk
I got it to work! (sort of)
You have to be rooted
Download paid apps enabler http://www.cohortor.org/paidappsenabler/PaidAppsEnabler_v1.1.apk
Set the country as Us T-mobile
Got to Application settings and and clear data
Restart Market
I can now see Books
But Not featured tablet apps.
Ya thats one thing
but the features tablet apps is another, i dotn get why canadians cant see this wtf.
why cant we see apps that are meant for a TABLET in Canada
Ive thought long and hard about any sense in this, maybe laws etc.. but nothing made sense
this is plain STUPID
Featured tablet apps are not showed in Europe also, not even on a US Xoom.
Yup.same here but in Canada
Anyone know how to contact Google or petition
Sent from my MB860 using XDA App
Hi,
I think my situation can show a little light on the subject.
I live in TRNC (Turkish Republic of Northern Cyprus). And when I go to my office near the border, the market instantly changes to Euro, enabling me to buy the apps (not all of them shows on the market); and when I go to my home away from the border, the market changes to TL and I cannot buy anymore (Turkey and Google has a little catfight about tax so purchases are disabled)
What I am thinking is maybe the device staples your location by wifi (approx) and then it uses the location (not the provider details) to detemine in which country you are?
I don't know if this might help anyone but, wanted to share; hoping someone solves thes pain in the a.s problem. I am longing for books, youtube, earth and tegra games...
People you do not need anything. No root, no prop files...
I just solved the problem yesterday...
---> Go to Google Maps
---> Settings Tab
---> Latitude
---> Settings Tab
---> Settings
---> Select "Set Your Location/Manually Select a location on the map"
---> "Point on map"
---> Go to anywhere in america tab and hold a point
---> Tap to select this point
Taddaaa, everthing is now open... Books, Earth paid apps everything... As long as you keep your latitude there ( only latitude app cannot be used, It will show you in us(mine is currently in nebraska) ) you can buy and use any app.
After that, just change it back to "Select your location..." (Be aware that when you select back to this option you may lose books and youtube)

[Q] Anyone else unable to purchase apps?

I'll copy/paste from my issue on Google's tracker:
I have an Asus EEE Pad Transformer (TF101) with the latest update: HRI66.US_epad-8.2.3.13-20110511
When visiting the Market, I am only presented with Free apps in the Featured section of each category.
I can search for, and find, paid apps. However I cannot purchase them. It returns the following error: The item you were attempting to purchase could not be found.
I am able to purchase some of the apps with my Phone. I can either go to the web based market and purchase them for my T-Mobile HTC Vision, or I can do it on the phone itself. Then I can install those apps in my Asus Transformer.
However, I can't do this workaround with Honeycomb-only applications because I cannot buy them on the phone first.
I'm located in Puerto Rico. I talked to the guy that makes Reddita, and he said that his apps is setup to be available everywhere
Click to expand...
Click to collapse
Anyone else have a similar issue? If so, please star my issue on Google's tracker: http://code.google.com/p/android/issues/detail?id=16845&colspec=ID%20Type%20Status%20Owner%20Summary%20Stars
Screenshots:
First
Second
I'm still not sure if it's a location based problem or if it's related to something else. Like I said above, the guy from Reddita says that his app is configured to not discriminate by country. Also, he says that he has sold the app to other Transformer users before.
i was able to purchase apps the last time I checked which was after the 8.2.3.9 update
klau1 said:
i was able to purchase apps the last time I checked which was after the 8.2.3.9 update
Click to expand...
Click to collapse
Are you located in the states?
canada, should it make a difference? in google?
klau1 said:
canada, should it make a difference? in google?
Click to expand...
Click to collapse
I would hope not. Unfortunately, so far my theory points towards a location restriction specific to Honeycomb devices.
No problems on my Transformer but a while back I had problems buying from my Adam. I went into my Google checkout account settings and just reentered the same credit card info and saved it. I was able to buy apps after that.
XL2001 said:
No problems on my Transformer but a while back I had problems buying from my Adam. I went into my Google checkout account settings and just reentered the same credit card info and saved it. I was able to buy apps after that.
Click to expand...
Click to collapse
Thanks for the tip. Tried that (and adding a completely different CC) and it didn't work.
I can however buy apps for my other two devices (G2 and Nexus S).
I bought my Asus Transformer TF101 from Hong Kong, now live in Malaysia, both Malaysia and Hong Kong are in the list that can buy apps, but appear that i'm same with you.
Just can view apps, appear "The item that you request are not found" bla bla...
Free apps can be use. no problem, btw, i have a Motorola Xoom with me too, same issues. Sad.... duh....
somehow my android phone can purchase apps, i turn to my web page android market, and i noticed that, due to i have 5 device registered to my google account, i can buy apps for my phones, but not for my device that dont have "CARRIER" bound with it. This makes our wifi only device cant purchase apps.
i have mailed google about this issues, but nothing yet, dissapointed, hopes anyone get some solutions. thanks.
Market Enabler, available on the Android Market. Buy the paid version for better features.
I had the problem that I couldn't purchase apps that were offered in a different currency than US$ with my AmEx. I had to use a different credit card (VISA) and then it worked.
I have the same problem, it started yesterday. I'm from Puerto Rico.
Suddenly, the quantity of available apps is much less... I can't find Adobe apps, Angry Birds games, Taptu, none of the Google apps!!
When I go to "My Apps" it only shows those installed apps that are still available to search on the market, but the others are not (even if they are currently installed, were installed before)
If I enable the Hotspot on the HTC EVO and connect the TF to it via WiFi, after re-opening the market, it can see all apps as before, including those in "My Apps" section. This happens because the IP provided by Sprint is USA based. Also, if the TF gets connected to the local router, then the market apps availability gets downgraded again...
So, this appear to be a location based issue... but, how it's possible that all those high profile apps that were available just days ago now are not? I did a factory reset today for troubleshooting... and now can't install Adobe Flash and those apps mentioned above
hotelmode said:
Market Enabler, available on the Android Market. Buy the paid version for better features.
Click to expand...
Click to collapse
Ya, market enabler, but, i have to get rooted, superuser, busybox in order to use that, right?
I would love just to only get rooted and continuing receive Asus OTA updates, can i?
I check and i found the is no way, please help.
Hi (Cant purchase apps in market)
Helo I am also from Puerto Rico Im currently using Samsung Galaxy i9000 (International version) Im currently facing with this error since some time now. I been looking on net since long ago day and night and nothing just crap and no answer from google. I tried froyo gingerbread and iCS version from Teamhacksung and nothing. I tried market enabler (both versions in market) i can see paid apps just well I can download the free apps just fine but in paid apps *the item you were attempting to purchase could not be found* Im getting piss off already before was working just fine.
Looking extensively on net i found this video http://forum.xda-developers.com/newreply.php?do=newreply&noquote=1&p=13888035 ---->error sorry http://www.youtube.com/watch?v=xDZtQWt_8TQ
Sorry is not in English but the guy is using something called Gae proxy that seems an alternative that let you buy the apps. Anyway, for me this no worked I tried several times and still it no let me buy the app or just the market no open. I tried via wifi/data plan (3g) and nothing. I did test with pal he has hero and career from usa and he can buy just fine. I tried with my boss who has Captive and Xoom both failed in market with the same error.
This is very disappointed situation that is taking too much already. I have several friends and ppl I know dropping android just because of that. If i keep having it I will do the same or keep forced to get pirated apps wich i no want.
Still waiting for any fix or google response.....
English not my primary language.
Market Enabler won't work on WiFi tablets
babyken said:
Ya, market enabler, but, i have to get rooted, superuser, busybox in order to use that, right?
I would love just to only get rooted and continuing receive Asus OTA updates, can i?
I check and i found the is no way, please help.
Click to expand...
Click to collapse
I can assure you that even if you're rooted and running non-stock ROM, Market Enabler will not help if you're on a wifi-only tablet. I've been trying to find a solution to this problem since the day I got my WiFi-only Transformer but to no avail. Without any development or hacking knowledge whatsoever, there's only so much that I can try.
What I've found out though is this. The wifi-only version appears to track your location differently than the 3G version such that Market Enabler won't work. I have tried VPN (either direct on device or sharing a VPN connection over WIFI, if that makes a difference at all...), I've tried some location spoofing apps. Force stopped the market app and cleared data and cache and trying the VPN and location spoofing again in various combos, unsuccessfully. Also tried turning off all location services. Tried Market Enabler of course and I have the paid version of that too.
What works though is if I'm in another country, and it's a market-supported country, I'd be able to purchase apps without doing anything extra. I can also buy apps through my phone which has Market Enabler working as intended and once purchased I can install the bought apps through the My Apps screen on my Transformer. This is my current workaround, but I'm still very much stuck when I need to buy tablet-only apps which I can't purchase from my phone. Similarly, I can buy apps from the android market website, but only those I can install to the phone and I won't be able to install direct to tablet unless it's a free app.
Note: I live in a non-market-supported country. I've had this problem since Honeycomb, and now I'm on ICS and also using the rebranded Google Play. This problem seems to apply to all WiFi-only tablets, not just the Asus Transformer.
The only reason why there doesn't seem to be much of an outcry on this is because people chiming in that they can buy apps when they live in a market-supported country, so people think the problem is solved.

error while retrieving information from server. [RPC]

I seem to be having this strange issue with google market.
if I go to my apps, I only (according to play store) 1 app installed which is nit the case. Secondly, play store seems to think I have never purchased an app, eg, I have purchased titanium back up pro, but the store is yet again asking me to buy it at 4.99 where as it would usualy state 'purchased' and download. Secondly on trying to repurchase it states there was an error with the wallet, i then receive 2 emails a charge mail, and a refund message.
when i log in to the the play store on the web, it clearly shows apps that i have purchased in my account history with no price and the word 'purchased' but if I navigate manually, using search, it will state a price and ask me to pay
also i am using the same google account, i only have one.
below is an image of the error
Same problem, after cleaning cache problem disappears with bringing new one, f*&king blank page! No installed apps nor purchased asking me to buy it again. "All apps" tab is empty too. Damn wtf is wrong lol..
what rom are you using buddy?
I have the same problem.
The Google Play Market support could not help yet.
I think it does not matter what ROM on phone, this is a google play bug.
Yea i suppose, but looking on google play, its not under any known issues :/ looks like it may be a while before its fixed.
I contacted the customer support.
They could not solve the problem yet
it seems that the lost connection between Google account and purchased apps.
I sent some screenshots in Google Play support and I hope that the problem will be solved.
I advise you to contact Google Play support: [email protected]
I think if there is a lot of posts about this issue, it will speed up the solution
phew glad to see I"m not the only one. I'm hit with this as well on THREE different androids (one of whom is stock unrooted so its not my fault rofl).
http://forum.xda-developers.com/showthread.php?p=24058132
I have also realized I am not getting application updates. its rare I go 3 days without a single update, maybe its because it thinks I have not purchased any apps lol
Any chances that your phone market local data is not yet synced properly with the google play ? I have seen that my apps (free or paid) is not listed out immediately right after I do a full wipe or flash a new rom with full wipe. But it will eventually show up itself after awhile with data/wifi connections. I personally didn't know how long it required to sync back but eventually they will appear back when I access the market again after I restored my personal data back.
By the way, did you guys try to check your account and performs a manual market sync in the Account settings section ?
yes yes and yes we've tried all the normal market fixes, downgraded market, uninstalled updates etc.
This issue is visible on multiple droids I own (including one unrooted stock) and on web market as well, its definitely server side
I'll check in on this thread too lol. I'm in exactly the same position. No response from google.
Google Play error
Yep....i got same problem here in UK. I wondered if it was anything to do with the ROM im using? CM9 Kang galaxy Nexus. When i try to download from my phone i get error processing purchase. When i log in to google play on my pc..i select a download and it says this item will be downloaded shortly. But the download never arrives on my phone. Dunno what the problem is?
mgf8384 said:
Yep....i got same problem here in UK. I wondered if it was anything to do with the ROM im using? CM9 Kang galaxy Nexus. When i try to download from my phone i get error processing purchase. When i log in to google play on my pc..i select a download and it says this item will be downloaded shortly. But the download never arrives on my phone. Dunno what the problem is?
Click to expand...
Click to collapse
It seems not the same problem. This is another google play problem...
This discussion about the problem when the purchased app not in app-list when I trying to download&install app, google play say that the app is not bought.
Google Play thinks I have not purchased any apps.
I noticed that going to play.google.com and trying to install apps that way would give me errors. Trying to view my apps would have a page error. All my apps on my phone are gone, but my tablet has them oddly. Weird!
dude2k5 said:
I noticed that going to play.google.com and trying to install apps that way would give me errors. Trying to view my apps would have a page error. All my apps on my phone are gone, but my tablet has them oddly. Weird!
Click to expand...
Click to collapse
I have them on my phone and not my tablet! I think it might be related to market version whether or not they disappear device side. Can only assume the newest versions of market/store download the list from the server, rather than locally. Play.google.com doesn't work for me either.
Kurisu87 said:
what rom are you using buddy?
Click to expand...
Click to collapse
XWLP2 4.0.3 stock for sgs2.. Web site is blank too so not rom related I think.
Sent from my GT-I9100 using XDA
I am also having the same problem after updating to OrDroid 1.7.5 from 1.7.3 hope this is fixed soon so I can install my apps from my backup.
I'm also have issues with my Galaxy S2 and Xoom
Same problem here with my Defy. I'm on CM7.2 Nightly build.
Just started having this problem a few moments ago on my Xoom. Cannot install any apps from the play market from my PC and keep getting server error when trying to access my apps on my xoom. Not checked my Galaxy S II yet... maybe a problem with Google?

Lost all paid apps in market

I've been trying to fix a market issue with my SG tab 7.7 so I did a full wipe and reflashed the ROM in CWM.
Now when I go into the market, all my paid apps don't show up as paid, it wants me to pay again (e.g. titanium root, mobile odin etc.) Ditto on the web store as well.
I've filled in the form on the website but I"m not holding my breath for google (lack of) customer service, anybody run into this before?
Checking on my other droids, the same issue appears to be afflicting them as well, even if the app comes up in 'my apps' when I click on it instead of letting me reinstall it wants me to pay again!!!!
EDIT: Please DO NOT BOTHER SUGGESTING any of the normal 'fixes' such as clearing cache/data, clearing google service framework, full wipe, remove and re-add account, check google account is selected etc. This thread is for those of us whom none of the client side fixes work. And yes our web store is also similarly broken. Confirmed its a google side issue via raising a ticket with them. As per google: ""We are currently aware of this problem with Android apps on Google Play and are trying to resolve it. This complex issue involves several areas of the Google Play Store app and is not an easy fix, so I don’t have a good estimate on how long it will take us to resolve it. As soon as I have any updates, I’ll be the first to let you know.""
Just one silly question. Are you using the same gmail account for your paid market apps ? Is the device id remain the same as it is ?
Touch wood, so far I never experience your issue here. I have did several times of full data wipe with flashed more than 10 different roms from GB to ICS and so far my paid apps still displaying as "purchased". It will appear as "not installed" in "My Apps" section if I haven't re-download/restore them.
Try contact google and probably you need to show them your receipts from the apps you purchased in the past.
Same account, I didn't change any ID or whatever (full wipe and reinstall of same rom). Besides its happening on all 3 droids I own (1 phone 2 tablets).
tried clearing market data, cache, force stop etc. no change.
On web store it says I don't own any apps
As for receipts I have it all in my gmail of course but I have to wait for goog to get back to me, the lack of customer service (e.g. I can't even call someone) is appalling IMO. I have over 30 paid apps so this is super annoying, and now I"m afraid to buy any more in meantime until its resolved lest it screw my account even more
Hey, this is my first post ever on XDA.
I just wanted to say that exactly the same thing has happened to me. I've bought around 50 apps on the market, and as of yesterday all of them started saying that I would need to pay in order to install them.
On the web store it says I don't own any apps, so I'm sure this has nothing to do with my individual device. It seems like a problem on the back-end. Maybe some glitches appeared in the system during the transition to Google Play?
Anyway, I'm stuck in the exact same boat that you are. I've reported the problem to Google via their support form, but aside from the automated response that you get when you first report a problem, I haven't heard anything back from them.
I also started wondering whether the problem might fix itself if I buy another app. But I'm also paranoid about making it worse somehow. Sigh...
---------- Post added at 01:36 AM ---------- Previous post was at 01:25 AM ----------
Oh, by the way, I'm running an unrooted Galaxy Nexus with 100% stock firmware. So I really think this is issue has nothing to do with custom ROMs - I reckon the problem is entirely on Google's side.
Yep has to be if the web store is borked as well. Also under my apps, all, it sometimes throws 'error connecting to server [RPC]' or something like that
Two of my droids are custom (Atrix w/ ICS Cm9 beta, Samsung galaxy tab 7.7 w/ tweaked stock) but a third is stock unrooted (sony tablet S).
poor form from goog they really need to up their customer service, even if 'sorry we know there's an issue with XYZ and we're working on it'. I've also got 50+ apps lol
yup im having the same, I first thought it was due to my custom FW but seems unrooted stock folk are also having this problem. I made a thread about it a couple of days ago and again all having the same issue
http://forum.xda-developers.com/showthread.php?p=24026026#post24026026
what i found, is if i go to the web store and see my purchase history and click a product, it shows as purchased (like it should) but will not download when clicked, when using the search bar looking for the same app (my case both was titanium pro) it wanted me to purchase.
also, when you try to "re purchase" an app you already have, it will attempt to buy but you get an error, followed by 2 emails, a receipt immediately followed by a refunded email.
on an additional note, "play" has now been added to the black bar google home page above the search results in between maps ans youtube, so it seems they are messing with something
Anyone tried to connect to a 3g/wifi and manually sync your gmail account ? So far I observed is whenever I just wiped my phone. It will take awhile to fully synced back my email, contact, calendar and the last one which should be google market place.
Try don't take any attempts to make it work and let it be under internet connection and see if they will come back by their own. Just don't do any full wipe again, and performs a normal personal data restoration (like titanium backups). Let it be like 1 day normal usage with internet connectivity and see if those missing apps will appear back or not.
My personally experience is that I didn't actually take any action when I see them blank after full wipe. I proceed and busy with my gmail account login, sync back my contact and calendar, then performs titanium restoration and sms restoration. Eventually they just appeared after couple of hours or maybe 1 day or I dunno, I didn't actually care about it as I just know that they will come back to me and so far the app did appear back by its own in "My Apps" section.
none rooted stock phones are also having this problem, so im not sure its anything to do with wiping the cache and thanks, but thanks for the input.
Kurisu87 said:
also, when you try to "re purchase" an app you already have, it will attempt to buy but you get an error, followed by 2 emails, a receipt immediately followed by a refunded email.
Click to expand...
Click to collapse
Out of curiosity, have you tried purchasing an app that you didn't already have? What happens then?
I've been hit with this too. My apps on the website are completely gone. The orders are still there, thank god. So if google ever actually try and help I can prove I bought them.
All I did was clear cache and data in the play store on ICS because I couldn't download updates. Did they change clear data so it wipes EVERYTHING server side?
My playstore on my ICS xoom has a completely blank "my apps" page. If I try and update my apps it asks me to pay.
My nexus one on GB still uses a really old version of market (I froze the updater some time ago) and that's working fine at the moment. I can do updates ok too.
On my xoom I unistalled updates to pre "play store" re-brand (so plain old android market) and it shows all my apps and lets me update them without asking me to pay again. Next time I open it, I'm back on the play store with no apps listed in "my apps". So I uninstall updates again next time I need to use it. There doesn't seem to be an updater to freeze any more.
I daren't try buying any new apps in case that messes it up even more.
As a short term workaround try using an older version of the market. The one that works for me is 3.3.12.
I've tried going back to a nandroid from a couple of weeks ago, didn't work. I've wiped, flashed, market doctored, everything I could think of. No help. This is definitely server side.
I've sent emails to google but they haven't replied. I sent a few because there wasn't an option for "you deleted everything on my account for no reason."
"My playstore on my ICS xoom has a completely blank "my apps" page."
My playstore on my ICS Galaxy S2 had the same bug. I installed a free app, cleared my playstore and did a Restart. I don´t know why, but my apps are here again.
CrashCrashCrash said:
"My playstore on my ICS xoom has a completely blank "my apps" page."
My playstore on my ICS Galaxy S2 had the same bug. I installed a free app, cleared my playstore and did a Restart. I don´t know why, but my apps are here again.
Click to expand...
Click to collapse
I tried that already
I'll try again though.... Nope, now it's not blank, but it just lists the free app I installed!
Thank you for the tip though, appreciate you trying to help!
wow.. thats totally wierd.
did u login using the same google account??
summer_love said:
I tried that already
I'll try again though.... Nope, now it's not blank, but it just lists the free app I installed!
Thank you for the tip though, appreciate you trying to help!
Click to expand...
Click to collapse
What does Playstore on your Computer say, about your installed and bought apps?
Try to install them from internet explorer (www_play_google_com/apps) _=> .
DamnDroid said:
wow.. thats totally wierd.
did u login using the same google account??
Click to expand...
Click to collapse
lol, yes I did. I removed all others just to make sure
CrashCrashCrash said:
What does Playstore on your Computer say, about your installed and bought apps?
Try to install them from internet explorer (www_play_google_com/apps) _=> .
Click to expand...
Click to collapse
Nope, play store on my computer is also blank. The orders are in google wallet, but the apps aren't there in "my android apps".
I know it sounds completely ridiculous, but my account has been wiped on the server. I've attached some screenshots. The first 2 are what happens when I go to play.google.com "my android apps" (I always get one or the other), the third is my xoom's store, the 4th is google wallet showing a handful of the apps that should be there.
summer_love said:
lol, yes I did. I removed all others just to make sure
Nope, play store on my computer is also blank. The orders are in google wallet, but the apps aren't there in "my android apps".
I know it sounds completely ridiculous, but my account has been wiped on the server. I've attached some screenshots. The first 2 are what happens when I go to play.google.com "my android apps" (I always get one or the other), the third is my xoom's store, the 4th is google wallet showing a handful of the apps that should be there.
Click to expand...
Click to collapse
Absolutely the same situation...
Purchased apps looks like not purchased
Vulk_ZA said:
Out of curiosity, have you tried purchasing an app that you didn't already have? What happens then?
Click to expand...
Click to collapse
when i tried to purchase one I didnt have, it went through and downloaded fine (I purchased v player unlock for 59p) yet I was getting an error trying to download the free trial app. All seems a bit odd to me.
romansib said:
Absolutely the same situation...
Purchased apps looks like not purchased
Click to expand...
Click to collapse
Hopefully Google will fix this soon. Or at least reply to one of us... maybe
If you contact the titanium developer he might be able to send you the old version of the pro key. It's just a file you put on your sdcard. He's always been really helpful when I had issues.
summer_love said:
Hopefully Google will fix this soon. Or at least reply to one of us... maybe
Click to expand...
Click to collapse
I got a reply from Google Play Support, but it seemed like a canned response: it was mostly suggestions to try things I've already tried, such as logging in with the correct account, making sure I've upgraded to the latest version of the Play Store app, or doing a hardware reset of the device.
I replied with a more detailed explanation, and included several screenshots to illustrate the problem.
I also included a link to this thread. Hopefully someone at Google will realise that there's a problem on their side that needs to be fixed.
I haven't even gotten a single response short of the initial auto reply, and its nearly 72 hours. Pathetic really. If I was an apple customer and lost all my itunes purchases.......... GAH google get it sorted

Back to Android after four years, bit lost on some unrelated things...

I just need some help if someone is willing...
1. I just moved to Canada from France where I used to have an Android phone and Android tablet. I've changed every single location setting imaginable in every single settings menu on my new Blu Life One X and STILL the Play store insists on showing up in French with euros. Where do I make this change? The new phone has a Canadian SIM and logs in all day from a Canadian location. Even Google Maps knows where I am.
2. Notifications are pop ups to tell you that something is new in an app: a message, an update, etc.
Syncing is the application connecting with servers to update data.
Notifications seems easy to find but is there one SPECIFIC place to stop both of them if one wants? I feel like there are apps doing background syncing that I don't want to be doing so and can't for the life of me find where to get them to stop.
Thanks for any help guys. I appreciate it.
tinpanalley said:
I just need some help if someone is willing...
1. I just moved to Canada from France where I used to have an Android phone and Android tablet. I've changed every single location setting imaginable in every single settings menu on my new Blu Life One X and STILL the Play store insists on showing up in French with euros. Where do I make this change? The new phone has a Canadian SIM and logs in all day from a Canadian location. Even Google Maps knows where I am.
2. Notifications are pop ups to tell you that something is new in an app: a message, an update, etc.
Syncing is the application connecting with servers to update data.
Notifications seems easy to find but is there one SPECIFIC place to stop both of them if one wants? I feel like there are apps doing background syncing that I don't want to be doing so and can't for the life of me find where to get them to stop.
Thanks for any help guys. I appreciate it.
Click to expand...
Click to collapse
Are you sure the language setting is correct in your system settings? It may have to be set to Canadian(French).
Sent from my SCH-I535 using Tapatalk
Droidriven said:
Are you sure the language setting is correct in your system settings? It may have to be set to Canadian(French).
Sent from my SCH-I535 using Tapatalk
Click to expand...
Click to collapse
Why would it have to be set to Canada - French?
tinpanalley said:
Why would it have to be set to Canada - French?
Click to expand...
Click to collapse
I'm assuming so that the phone itself instead of just your apps would know which region it is in, therefore, showing the currency for that country. Using just location services may not be enough.
Sent from my SCH-I535 using Tapatalk
Droidriven said:
I'm assuming so that the phone itself instead of just your apps would know which region it is in, therefore, showing the currency for that country. Using just location services may not be enough.
Sent from my SCH-I535 using Tapatalk
Click to expand...
Click to collapse
Ok, but why specifically French in Canada?
tinpanalley said:
Ok, but why specifically French in Canada?
Click to expand...
Click to collapse
Not necessarily French but at least CANADIAN, its about getting the phone set to the correct region, not necessarily a specific language. You WERE in France so I suggested French, that's all.
Sent from my SCH-I535 using Tapatalk
Sign into Google Wallet and click the Settings icon in the top-right corner.
Click Edit next to the "Home address" listed and update the address (please note this is different from the "Address book" which holds shipping addresses).
Open the Google Play website and navigate to any paid item available for download at Android Apps on Google Play.
Click to begin a download until you reach the 'Accept and buy' screen (no need to complete the purchase).
Close Google Play and clear your browser cache if you're on a desktop or laptop computer.
Wait 30 minutes.
Re-open the Google Play. You should now see the Play Store that matches the country in your legal address.
(If this doesn't work, remove any existing cards)

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