No speaker sound/rings, apparent hardware issue? - Galaxy S6 Q&A, Help & Troubleshooting

A few weeks ago my completely stock Galaxy S6 stopped ringing. No rings, no notifications, no music, no speaker output from any source at all. To make sure it was not a software issue, I tried booting in safe mode, then also installed a custom recovery and a couple of ROMs.
Since I needed to replace the battery anyway, I ordered a replacement speaker on the assumption that the speaker had failed. I installed it, and still got no sound. I am fairly certain that the speaker contacts are connecting with the main board, as when I reopen the phone there is a divot on each of the contacts.
I am asking for help here as my searches have been fruitless, always referring to software repairs.
Can anyone suggest what the problem might be? What can I do to figure this out?

Related

fuze video pop up issue

been flashing roms for a while now and everything was great until recently. i have this annoying video pop up problem that i cant seem to figure out if its the phone or what. what happens is randomly the tv/video out pops up and the screen turns to landscape mode. then all sound is lost. ive flashed original stock rom but the problem still happens even running stock. i cant figure out if its the phone and i need to do a warrenty exchange or if its something else. i am hard spld and security unlocked. if anybody else has this problem or had this problem and know of a solution id greatly appreciate it. i dont think its the way i flash roms. i flash with sd card thats formatted fat 32. sim card out and hard reset after first boot.
Sounds like you are describing the TVOUTPopup feature.
Usually, the TVOUTPopup only appears when the A/V Cable (extra cable) is physically connected to the device.
At first guess, I would be inclined towards a faulty USB connector.
yes it is the tv out pop feature. whats wierd is that its the new look from a different rom build. whatever rom i run (right now stock). when the screen comes up it turns landscape and has 4 colorful icons to choose from. internet,youtube,photos,and powerpoint office. once i hit the x button or hit close then it will keep repeating and keep the screen in landscape even though i havent slid out the keyboard. after multiple times closing the app it will stop doing it for a bit but then do it again few hours later.
Since you've tried different ROMs and are seeing the same behavior, I'm inclined to think it's hardware related. Assuming you have nothing connected to the device at the moment except for the SIM, examine the USB connector very closely for signs of damage.
If all looks ok, perform a hard reset and flash the Official HTC 5.05.405.1 ROM/Radio (should eliminate possibility of garbage in ROM) to the device and confirm that the behavior still occurs. If the problem persists, that would confirm it to be hardware.
HTH,
well i flashed the new att fuze rom. so far so good. no popup yet. this happened before though when i thought i fixed the problem. but after running a new rom for about 4 days it came back. if it is a hardware issue then my fuze needs to be exchanged right? thanks for all your help.
I have same issue with my FUZE (constant "Video Out" pop-up message, often switches to landscape mode, sound is off). Have you found any solution to this?
P.S. ...

No Sound

Hi, I've got an Imate Jamin (win 6.1) that was working fine till a couple of days ago. It would freeze once in a while when I sent out balance check SMS but it was ok otherwise. Now thought, the call alert sounds are gone, it only vibrates. Windows Media player runs the files but I get no sound at all. The voice clarity during call is good, its as per usual but I can't even get screen tap sounds out of it otherwise.
Anyone else with the same problem? And can anyone help me out? I thought maybe it was all the soft resets from after the freezes that corrupted the windows or something like that but flashing the PDA with another ROM hasn't helped.
And back to to original rom doesn't solve it? I had the same thing with my magician and solved it by flash back to the original rom.
I googled the problem and found out it was a common problem with their model, its the hardware messing up. My set was under warranty so I had it fixed. Now I got other problems...
jack in put headphone erro

Audio "popping", am becoming a little worried.

WRONG FORUM AREA, MEANT TO POST IN GALAXY S7 EDGE. If someone could inform me how to delete this post, I would be grateful.
Copied and pasted from my Reddit post.
I've been searching the internet for a while for a fix on this, and there seem to be a handful of people who have had this issue in the past, but fixed it through varying means, from rebooting the phone, to full on factory reset. However, I'm not sure if I'm having the same issue with this phone. I'm new to Samsung, as I was previously an iPhone user for four years, and have simply imported the MP3s as they were onto my new phone.
I was listening to music the other day on my heaphones (if it matters, AudioTechnica ATH-M30, three years of age), when I heard a slight unfamiliar pop. It happened once and I brushed it off as a one time thing. Then it happened again about a minute later. It wasn't loud or anything, rather quiet if anything, but it still comes across to me as slightly infuriating. The pops usually occur from a minute apart from each other to 30 seconds. I tried switching from Google Play to another music playing application. Shuttle had the same issue, as well as GoneMad, and having PowerAmp (the one that's been told to have fixed this issue) produce the same issue had me come here.
I've tried turning the equalizer in each app to Flat or Off, if given the option. I've tried rebooting the phone. I've tried plugging my headphones into another computer to see if they were the problem, but the music was fine on the computer. By this point, I've tried everything I could possibly think of and every other possible solution given on other forums, yet to no avail. I would try converting the MP3s into WAVs or whichever audio file extension is recommended for this phone, however I found that not only my music apps do this, but other applications as well. Not too confident that converting them will help in any way. This happens with both my headphones (which are 65 ohms) and earphones that were provided alongside the phone (35 ohms). The one in the thread said it may have to do something with the impedance. Just adding this bit in if that's the case.
The reason that I'm so obsessed with this dinky little issue is because I listen to ambient albums. Randomly scattered snapping in the audio really puts off the atmosphere. I'm also an audiophile.
Is anyone else having this issue? If so, will there be a fix? Is there a temporary fix for now? Could it be faulty drivers, and if so, should I get my phone replaced?
Thanks for any and all feedback!

Major sound distortions only when taking a call. (Moto G4 Play)

Bought a Moto G4 Play (Verizon Prepaid version on Android Marshmallow) during black Friday and have been unable to use it because of this issue. Every time I take a call (happens even in Skype or Talkatone) all the audio on the phone including the call becomes heavily distorted and low quality. As soon as the call ends all audio reverts to normal (I noticed the sound distortion when trying to watch netflix while using skype with the gf).
I have tried so many sources and literally no one has any clue what's wrong with the phone. Here's a short list of things I've done to try and fix this issue:
1. Replaced the phone (audio problem still happens with the new one)
2. Swapped sim cards
3. Factory reset
4. Cleared the cache
5. Reset all app settings
If anyone has any clue why a phone's audio would distort during a call and go back to normal afterwards please let me know. I've contacted Motorola support and they had no clue how to solve the problem.
Please if anyone knows what's wrong with my phone I really need help I can't use my new phone at all the way it is now.

after repair : caller hear their echo and light/near-sensor not working

Hi there !
After I changed housing+battery+display of my pixel 4a (not 5g) - I got the following problem:
Every phone caller hear their echo. When I reduce the volume its better but the problem is not gone.
When I switch to speaker mode its all fine. All protective films was removed during the repair. No parts got damaged. Ive used (expensive) original Google Parts for the repair
It seems to be a build-in "bug" that the software prefer the noise-cancelling-microphone (next to the earpiece speaker) as main microphone instead of the default mic on the bottom of the device.
Ive already send the device to google for repair but they decline the repair because there was "unauthorized" repair ....
Interesting is that many Pixel 4a users on the web got the same problem after repair - but it seems to be there is no solution.
Also the light/near-sensor is not working correctly :-/ But I think it was already bad before repair
Already done fully factory reset, safe mode but nothing solved the problem
je11 said:
Hi there !
After I changed housing+battery+display of my pixel 4a (not 5g) - I got the following problem:
Every phone caller hear their echo. When I reduce the volume its better but the problem is not gone.
When I switch to speaker mode its all fine. All protective films was removed during the repair. No parts got damaged. Ive used (expensive) original Google Parts for the repair
It seems to be a build-in "bug" that the software prefer the noise-cancelling-microphone (next to the earpiece speaker) as main microphone instead of the default mic on the bottom of the device.
Ive already send the device to google for repair but they decline the repair because there was "unauthorized" repair ....
Interesting is that many Pixel 4a users on the web got the same problem after repair - but it seems to be there is no solution.
Also the light/near-sensor is not working correctly :-/ But I think it was already bad before repair
Already done fully factory reset, safe mode but nothing solved the problem
Click to expand...
Click to collapse
I have fully disassemble/reassembled , replaced screens,replaced finger print sensors , battery's and have never ran across this on 4a's,,, I have seen something similar on a htc u11 but that was caused by incorrect firmware,, I know you said you factory reset but have you done a complete reinstall using the android flash tool? Also when you say replace " housing " iam assuming u mean back cover , and if you replaced the cover just make sure all contacts points match the old back cover
Thank you very much. I will try a reinstall in next days.
When I reduce the volume while phone call the caller doesnt hear his echo then. So I think the contacts will be fine on backcover.
I have exactly the same problem. I also replaced the housing and the display. Both microphones are working correctly. Also on Whatsapp calls I don't have the problem. But if I go to loudspeaker during the call, the other person can't hear me anymore.
I thought maybe a custom rom could do the trick...?
Cheers
Edit: Let me know if the reinstall helped.
je11 said:
Thank you very much. I will try a reinstall in next days.
When I reduce the volume while phone call the caller doesnt hear his echo then. So I think the contacts will be fine on backcover.
Click to expand...
Click to collapse
Any news yet?
georgs_town said:
Any news yet?
Click to expand...
Click to collapse
Not really. The fully reinstall also doesnt solved the problem...
I installed the latest Android 13 beta build via Android Flash Tool but the problem ist still the same.
Google declined the repair because of "unauthorized repair before".
Damn! Thanks anyway, so i can safe myself the trouble...
I wonder if there is no way to control the microphone choice manually...

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