Recently I came across a broken phone in a storm drain on my street. I ordered a new screen for the phone in hopes of repairing it and either returning it to its original owner. After repairing the screen and powering the phone back on, i discovered the owner hadn't left any information of the lock screen that would allow me to contact them to return their phone. I tried to get their information through their sim card but also had no luck, I also checked the IMEI for any reports of it being lost or stolen and it came u clean. I decided since my phone broke a few weeks earlier and i had no way of getting this phone back to original owner, I would factory reset it and use it for a phone. The only issue is after i factory reset the phone i was met with a notification from the factory reset protection prompting me to enter the google account that was on the phone before i reset it. I have tried every solution i could find online to bypass the FRP and none of them worked, i figured something such as the rooting the phone would be able to solve this issue, but cannot root it without having usb debugging enabled, although i am locked out of the developer options that would allow me to enable usb debugging. I am completely new to any of this and any help or information would be great, thanks!
jaxomtoombs said:
Recently I came across a broken phone in a storm drain on my street. I ordered a new screen for the phone in hopes of repairing it and either returning it to its original owner. After repairing the screen and powering the phone back on, i discovered the owner hadn't left any information of the lock screen that would allow me to contact them to return their phone. I tried to get their information through their sim card but also had no luck, I also checked the IMEI for any reports of it being lost or stolen and it came u clean. I decided since my phone broke a few weeks earlier and i had no way of getting this phone back to original owner, I would factory reset it and use it for a phone. The only issue is after i factory reset the phone i was met with a notification from the factory reset protection prompting me to enter the google account that was on the phone before i reset it. I have tried every solution i could find online to bypass the FRP and none of them worked, i figured something such as the rooting the phone would be able to solve this issue, but cannot root it without having usb debugging enabled, although i am locked out of the developer options that would allow me to enable usb debugging. I am completely new to any of this and any help or information would be great, thanks!
Click to expand...
Click to collapse
Unlock your bootloader...
bien2004 said:
Unlock your bootloader...
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Would you be able to explain how to unlock the bootloader please? This is my first time doing anything like this and I am very lost haha.
jaxomtoombs said:
Would you be able to explain how to unlock the bootloader please? This is my first time doing anything like this and I am very lost haha.
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Go to your phone's forum and search for it. I do not own that phone.
bien2004 said:
Go to your phone's forum and search for it. I do not own that phone.
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I was able to find one with the adb command i was looking for but i am wondering if the OTA image is the same across all devices with the same version of andorod or is that a phone model specific thing?
Related
We updated the phone to 4.4.3 her phone is a plain vainilla N5, locked and unrooted. when it finished, the phone restarted and it was like we turn on the phone for the first time. the welcome and initial setup screen appeared. Since I sideloaded mine(mine is working fine). I didnt know if this was normal or not.
After the phone started. Two little notification icons appeared on the top left of the screen which I have never seen before. I tried to take a screenshot, but there was an error telling me I couldnt take a screenshot
http://imgur.com/3psmPCi [1]
One of the icons says there's no much space left. So I look at the storage screen and now the phone only has 128Mb of total space available
http://imgur.com/ewJDeOA [2]
everything is missing, photos, apps, contacts, everything. I tried to do a factory reset, but the final button is not working. it doenst do anything.
I tried to start the recovery through the bootloader and I get the sick android screen.
http://i.imgur.com/AwEo5tk [3]
I dont know what to do. I dont know if should flash a stock image or something. But I dont know what's the deal with the flash drive total space.
Any else has run into this? Any ideas?
EDIT:
I tried unlocking the bootloader and installing a custom recovery. No luck. After rebooting to into the custom recovery. The phone locks the bootloader again and there's no custom recovery anymore.
Also, everytime I turn off and on the phone. The initial setup screen comes up every time.
The device locks the bootloader again after unlocking it? Sounds like the eMMC chip is busted.
Try to flash a factory image, if that doesn't work you are screwed
vin4yak said:
The device locks the bootloader again after unlocking it? Sounds like the eMMC chip is busted.
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Is that replaceable? How did that happen?
Sent from my Nexus 5 using Tapatalk
elgranchuy said:
Is that replaceable? How did that happen?
Sent from my Nexus 5 using Tapatalk
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You could try unlocking the bootloader again and see if it unlocks?? If not, the motherboard needs to be swapped. No idea how it happened, it's a random hardware failure very common with the Nexus 5. I've seen lots of devices with a busted eMMC chip. It's strange that you can still boot into your OS. May be the chip is partly damaged. Anyways, it needs to be replaced.
vin4yak said:
You could try unlocking the bootloader again and see if it unlocks?? If not, the motherboard needs to be swapped. No idea how it happened, it's a random hardware failure very common with the Nexus 5. I've seen lots of devices with a busted eMMC chip. It's strange that you can still boot into your OS. May be the chip is partly damaged. Anyways, it needs to be replaced.
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What are my options then? A couple of months ago we had to replace the screen through a third-party. Should I do an RMA with Google/LG. How do I explain this situation to them? Would they notice that I replace the screen?
elgranchuy said:
What are my options then? A couple of months ago we had to replace the screen through a third-party. Should I do an RMA with Google/LG. How do I explain this situation to them? Would they notice that I replace the screen?
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If you've bought the device from google play store, then contact google and explain them your situation. I'm not sure whether they will notice it or not. If they open up the device, they might notice it.
If you've bought it elsewhere then visit a LG Service center and let them take a look at the device.
As per warranty guidelines, any 3rd Party repairs performed on the device voids the warranty. So, there's a strong possibility that you/your gf might need to pay up.
So I flashed Lollipop on my Nexus 4, the minute the images came out. It worked out fine.
And today one of my friends helped me break my phone. The screen is gone. Touch is unresponsive. Wifi is not enabled on the phone. Now the phone is 2 years old and I am probably going to buy the Nexus 6 now. But the problem is that I need some of the data from my phone.
I cannot unlock my phone because the touch is gone. I tried pulling out the data using adb but the device turned out to be unauthorized. The only way to authorize it back again is to use the developer's options in the phone which I obviously cannot access. So my last option remaining is to get my touch screen fixed. Is there any other way in which I can all my data without paying $100 for the screen? OTG mouse looked like a good option but then again, the device is unauthorized, so I cannot root it.
Thanks in advance!
Hi,
I suggest you ask the experts who own your device for help, here...
http://forum.xda-developers.com/nexus-4/help/help-thread-nexus4-question-t1980135
Good luck!
Hi.
I awoke to find my N5 sitting on the initial Google/unlocked padlock screen. I force turned it off and turned it back on - sat on the same screen for over a minute before getting the Google colours animation. Eventually boots into what looks like a factory reset. However, it hasn't picked up the SIM, the camera (and loads of other stuff) doesn't work. There is a warning at the top that storage space is running out - going into that is says Total space 128Mb (available 6.92Mb) - the 32Gb has disappeared! Factory reset doesn't work, clicking the erase button does nothing.
Using WUG's toolkit (yes I know people recommend using adb commands but I more or less know what's going and it's basically just a quicker way of doing the same thing) it will not flash a fresh stock ROM, will not flash the stock recovery and will not relock the device. It takes several minutes to go into TWRP.
Basically, something is very wrong! I've put in for a warranty replacement but am concerned that I cannot get it back to its locked status. Any advice on this, or for dealing with Google if they give me hassle over that? Their warranty return claims they can charge up to the full amount for the replacement if they deem it's damaged outwith warranty conditions.
I only really unlocked to use Droidwall/Adfree and Titanium Backup so have not been tinkering with anything deeper than that.
Thanks in advance if anyone can offer advice.
Use the fastboot command to lock rather than a toolkit so we can know what is going on. Lock it then reboot and let us know if it is still locked or not.
If it is unlocked again after reboot, usually means your NAND is fried and there is nothing you can do.
Only Google will not care if it is unlocked. LG and carriers typically do, so if you didn't buy from play, your warranty is probably lost
rootSU said:
Use the fastboot command to lock rather than a toolkit so we can know what is going on. Lock it then reboot and let us know if it is still locked or not.
If it is unlocked again after reboot, usually means your NAND is fried and there is nothing you can do.
Only Google will not care if it is unlocked. LG and carriers typically do, so if you didn't buy from play, your warranty is probably lost
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Hi, and thanks for the quick response.
When I issue the command the state on the phone display changes to locked, but on reboot it's unlocked again... so I guess the NAND is fried. I did but it from Play though so should be okay, from what you say? I have a replacement on the way from them, I was just concerned about the state I was sending mine back in.
On the same (perhaps) topic, could this be anything to do with a Qi charger? I bought one - this one - for the girlfriend's N4 for xmas and she's been using it quite happily. I've used my N5 on it just a few times and it was on it when it "died". I'm just unsure as to whether to advise her to stop using it with the N4 or not, given that has happened and I've no idea if it's related!
Thanks again.
Yeah return to Google is fine, non issue.
Qi? Nah... Just bad luck.
rootSU said:
Yeah return to Google is fine, non issue.
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That's a weight off my mind, cheers!
Hi all,
Hoping a kind tech wiz will be able to help me out here, having had a Z3 for a couple of weeks I dropped it- back down - from a couple of feet and the front glass completely shattered leaving the screen unresponsive.
Having received a quote in the region of £200 I figure I may as well sell it for spares and buy a new device. However, for peace of mind, I'd like to wipe the phone completely before selling it on. Is this possible to do without being able to use the screen?
Thanks
Dan
There are several ways you can factory reset your phone with broken screen. The first one that comes to mind is with PC Companion repair option. Make sure your battery level is above 80%.
Follow this tutorial and you're all set.
https://www.youtube.com/watch?v=CFUEQV6ob_4
fijasko said:
There are several ways you can factory reset your phone with broken screen. The first one that comes to mind is with PC Companion repair option. Make sure your battery level is above 80%.
Follow this tutorial and you're all set.
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Click to collapse
I've tried this but I can't get very far because my phone had a pin lock on before it broke and the companion app doesn't work if the screen is locked. I know what the pin is but obviously can't input it, any other ideas that could help?
So, long story short, I just got off the phone with Samsung and Verizon and basically I'm looking at a turn around time of 3 weeks to have my phone sent to Samsung because some how my samsung account got unlinked with my phone. I went to do a factory reset today, not knowing this had happened, and now I'm completely locked out of my phone. The reactivation lock is preventing me from doing anything because my account and my phone aren't linked anymore. If anyone has any sort of workaround or knowledge of the verizon store being able to give me a loaner phone or whatever it would be greatly appreciated. I'm panicking pretty hard at the moment. I can't be without a phone for that long.
I have the same problem, I'm going to try to flash stock kitkat and use one of the working methods form there. Samsung's method is beyond flawed, they somehow don't seem to have the capacity to take care of this issue remotely and my phone is way out of warranty so no way am I paying them anything to fix this.