Hi all,
Hoping a kind tech wiz will be able to help me out here, having had a Z3 for a couple of weeks I dropped it- back down - from a couple of feet and the front glass completely shattered leaving the screen unresponsive.
Having received a quote in the region of £200 I figure I may as well sell it for spares and buy a new device. However, for peace of mind, I'd like to wipe the phone completely before selling it on. Is this possible to do without being able to use the screen?
Thanks
Dan
There are several ways you can factory reset your phone with broken screen. The first one that comes to mind is with PC Companion repair option. Make sure your battery level is above 80%.
Follow this tutorial and you're all set.
https://www.youtube.com/watch?v=CFUEQV6ob_4
fijasko said:
There are several ways you can factory reset your phone with broken screen. The first one that comes to mind is with PC Companion repair option. Make sure your battery level is above 80%.
Follow this tutorial and you're all set.
Click to expand...
Click to collapse
I've tried this but I can't get very far because my phone had a pin lock on before it broke and the companion app doesn't work if the screen is locked. I know what the pin is but obviously can't input it, any other ideas that could help?
Related
Hello everyone,
Today i installed my parrot bluetooth carkit. And after i connected a couple of times my phone became unstable.
So unstable that i'm not able to tap the screen.....
I don't know what happened due that i have hard resetted the phone a couple of times and even switched from m-rom to energyrom 3.0 with the same results.
Only one thing that was strange is that the touch pro start up screen with the red characters in the right bottom.
That after i flashed m-rom to energy rom that the touch pro characters in the middle were still different like the way that are made in m-rom. With the addition : powered by m-rom
So this means that the phone doesnt format his core
Help please give me any advice.
UPDATE:When backlight is dimmed, it will be bright if i touch it once. Afterwards it will maintain the same.
I have tried several roms and tried to restore my SPL aswell, without any results till now.
I'm getting desperate now. Due that i stays in the screen of ALLIGNMENT, so i'm really not able to start up anything from now.
Have you dropped your device recently?
Try flashing a stock/shipped rom and hard-reset when after flashing the rom when you get to the "Tap here to set up your device" screen.
I have a OIL spot in the screen when i keep it in bright light.
This could be occured when the phone was inside my bag during my beach visit.....
I guess the phone turned liquid by the sun....
Does somebody ever experienced the same issue?
fone_fanatic said:
Have you dropped your device recently?
Try flashing a stock/shipped rom and hard-reset when after flashing the rom when you get to the "Tap here to set up your device" screen.
Click to expand...
Click to collapse
I have a oil spot, and the raster of the phone with little dots in visible in the ligt.
I have made a repair order at HTC.
Which didn't satisfy me at all!
They told me that it is not covered by warranty. I was shocked, this will cost me around 70 euro to fix, and my shop warranty is still valid. So i called the shop to explain this.
And they said if this is not caused by a user, we will change the phone, but first we what to have a diagnose from HTC.
So i decided to let HTC pick up my phone . They will have a repair time of 5 up till 10 days.
That's fair, but i'm not really happy with this situation. Because i think that the screen is the most harmful component. And this means that if this part fails that my phone becomes obsolete.
I will post my conclusion after i got my phone repaired.
I will return to the STOCK spl and the original rom just for warranty purposes.
dont tell them that you spilt anything on it or dropped it. Although they will be able to tell if there is water damage to the device you might get lucky and they won't notice.
Now is the oil spot from leaving it in the sun or suntan lotion getting in the device?
fone_fanatic said:
dont tell them that you spilt anything on it or dropped it. Although they will be able to tell if there is water damage to the device you might get lucky and they won't notice.
Now is the oil spot from leaving it in the sun or suntan lotion getting in the device?
Click to expand...
Click to collapse
Nope nothing happened at all.
Thats the strange thing about this situation.
I was in the shadow of the sun and the bags were only filled with clothes. So it didn't drop or something else.
I was able to use my phone during the day.... and was getting more unresponsive during the time that went by.
So i will not accept any blame of myself, due that i have a warranty of 1 year from the factory which will not cover your display :S
But also have the store warranty... So i told the store that i will return the phone if there are any costs.
The store told me that they will wait on the diagnose of HTC which i have sent it to myself to reduce the time.
If the diagnose tells that it's not my fault, then i can return my phone probably.... He couldn't promise it due that i want to see the diagnose first.
So I will wait on HTC's conclusion.... And i'm afraid that they will try to blame me for it....
They better not I will be a pain in there arses
Hello, I have exactly the same problem. After flashing from energyrom 3.0 to Aurora, a few hours later, i couldn't get my phone out of lock. (slide a button to the right or left on your touchscreen)
I tried a soft reset, but the phone started up with the same locked screen. So, i tried a hard reset. From that moment on i got stuck at "align screen". I ve flashed several times with several ROM's but nothing. (by the way, whatever rom i install, the first screen always says: Energyrom by NTGZ28)
I used the trick to paste welcome.not on the micro card, to bypass the align screen. That works, but the touch screen doesn't work. I 've removed the protection of the screen, but that doesn't make a difference either. My device didn't fall, came into contact with water or anything that could harm the thing. Oh, when the backlight is dimmed, the screen reacts to tapping it. Please help me out ??
resolt the issue. Because of a lot scraches (spelled ok?), i removed the protective screen. When i put the new screen on, everything worked !
hivesnl said:
I have a OIL spot
Click to expand...
Click to collapse
i had does as well and then touch screen stopped working..
had to replace digitizer, unfortunately had to replace LCD screen and digitizer at the end (was not able to separate digitizer from LCD)
Hi guys, I m new here. Recently, I dropped my phone and it was okay for the day...However, the next day, the screen has a little problem.
The sensitivity is cool, still the same. No crack whatsoever.
However, the screen sometimes become blurred/double image (as shown below) or completely went black.
With "luck", the screen would turn on. If not, it will stay black for most of the time.
I called the service center and was told that my phone was no longer under warranty. Thus, the repairing fee would be quite hefty according to the operator.
Guys, if I may ask, what's the problem with this? How can I solve this and how much would it costs? Would a factory reset be useful under such circumstances?
Thanks in advance.
I don't think a factory reset is going to do any good, it looks to me like a hardware fault. You can try replacing the display yourself, there are guides on YouTube. There are three different types of screens that went into this phone so you need to make sure you get the right one, I believe they're differentiated by colour coding on the connecting flat cable (you might want to check this). You'll need to disassemble the device to identify it. You'll want to get the screen + digitizer as separating the two without breaking either is almost impossible. From memory I think you can pick them up for under $100.
Sent from my Evita
timmaaa said:
I don't think a factory reset is going to do any good, it looks to me like a hardware fault. You can try replacing the display yourself, there are guides on YouTube. There are three different types of screens that went into this phone so you need to make sure you get the right one, I believe they're differentiated by colour coding on the connecting flat cable (you might want to check this). You'll need to disassemble the device to identify it. You'll want to get the screen + digitizer as separating the two without breaking either is almost impossible. From memory I think you can pick them up for under $100.
Sent from my Evita
Click to expand...
Click to collapse
Too bad I have no idea how to fix it myself. The service center is charging me roughly $250-300 (after conversion of my currency)
Thanks tima. Do you happen to know what kind of screen i should get? I heard some screen leaves gap at the top of the phone.
As long as you match the screen to the one I'm your device it should be ok.
Sent from my Evita
My Nexus 5 took a dunk two days ago. Screen was off when I got it out and it wouldn't wakeup so I assumed it was off, but looking back it might still have been on and the screen was simply dead already. I took it apart and disconnected the battery and then left it in rice until today. I reassembled it and tried to turn it on, but nothing seemed to be happening until my N5 vibrated. I decided to plug it into my PC and adb picked it up and started spewing a logcat. Then Pushbullet started forwarding notifications, so it's clear that my device is on and working, but the screen is clearly dead.
Is there any possibility of fixing it?
EDIT: Seems to randomly reboot every once in awhile.
Sure can, for about $50usd u can get a complete new screen/LCD/digitizer and to replace it is fairly easy, I actually offer screen replacement, fixes to and can provide tutorials, as I just finished the same fix on my phone, let me know if I can be of any help...
soupysoup said:
Sure can, for about $50usd u can get a complete new screen/LCD/digitizer and to replace it is fairly easy, I actually offer screen replacement, fixes to and can provide tutorials, as I just finished the same fix on my phone, let me know if I can be of any help...
Click to expand...
Click to collapse
How easy is "fairly easy"? My hardware skills aren't that great and I might not have the needed tools.
japzone said:
How easy is "fairly easy"? My hardware skills aren't that great and I might not have the needed tools.
Click to expand...
Click to collapse
If you buy an entire front panel (glass, LCD, digitizer, etc) it shouldn't be too hard and is mostly a swap.
If you buy individual parts: https://www.youtube.com/watch?v=EYG66MFuwcU & https://www.youtube.com/watch?v=XevDmI5zpjw
Water damage is one of the worst things you can do short of complete destruction, and it might be a good idea to consider just purchasing a replacement device as it could fail at any moment afterwards.
so did you find a solution
In the end I backed up all my stuff using ADB and bought a new phone. Wasn't worth the trouble of fixing when I couldn't be sure that it was simply the screen that was busted. With there being so many decent devices these days in the $200-400 range it was better to just invest in a new phone. I picked up a lightly used OnePlus One to replace it, and then got a new ZTE Axon 7 Fall of last year.
Check Swappa if you need a good deal on a phone.
Hello,
So maybe you already laughed a little bit by reading the title of the thread.
I had a foam party yesterday and I was stupid enough to have my oneplus one in my pocket. After about 15 minutes I finally realized that it would be a good idea to put my phone away. When I came back home in the night everything was fine but when I woke up today the touchscreen wasn't responding (only physical buttons worked). So I tried to hard reboot the phone and then everything was working again.
But after some minutes of use, I noticed that a part of the screen was reacting strangely. I went in the setting to activate the "cursor route" and I saw that there is kind of a band in the middle of the screen (about 1 cm) where the tactile is not working.
I removed the back cover and noticed that is was a little bit wet inside .. so I put my phone into some rice.
I tried to see how the screen is responding in my recovery (twrp) and the problem is also there, so I'm pretty sure it's an hardware problem.
Do you have any tips or things I can try to do ? I just want to avoid the Oneplus RMA because I don't want to be without phone for 2 months ..
Thanks in advance !
PS : I'm running CM 11S (latest OTA) and I'm rooted.
Stop using the device at all, you're potentially doing more damage every time you use it while it's wet/damp. Leave it in rice for three days without touching it. After three days is up take it out and inspect the touchscreen again.
okey, so I leave it off in the rice. 3 days without phone will be hard
If I have to replace the tactile screen (without LCD), do you know if I have to use thermal tools ?
pocj30 said:
Hello,
So maybe you already laughed a little bit by reading the title of the thread.
I had a foam party yesterday and I was stupid enough to have my oneplus one in my pocket. After about 15 minutes I finally realized that it would be a good idea to put my phone away. When I came back home in the night everything was fine but when I woke up today the touchscreen wasn't responding (only physical buttons worked). So I tried to hard reboot the phone and then everything was working again.
But after some minutes of use, I noticed that a part of the screen was reacting strangely. I went in the setting to activate the "cursor route" and I saw that there is kind of a band in the middle of the screen (about 1 cm) where the tactile is not working.
I removed the back cover and noticed that is was a little bit wet inside .. so I put my phone into some rice.
I tried to see how the screen is responding in my recovery (twrp) and the problem is also there, so I'm pretty sure it's an hardware problem.
Do you have any tips or things I can try to do ? I just want to avoid the Oneplus RMA because I don't want to be without phone for 2 months ..
Thanks in advance !
PS : I'm running CM 11S (latest OTA) and I'm rooted.
Click to expand...
Click to collapse
Lol, so it's a hardware problem that you soaked your phone ? Sounds more like a user problem.... Good luck trying to pass that on a RMA...Well good luck with trying to get a RMA period... lol
pocj30 said:
okey, so I leave it off in the rice. 3 days without phone will be hard
If I have to replace the tactile screen (without LCD), do you know if I have to use thermal tools ?
Click to expand...
Click to collapse
It'll be much longer without your phone if you don't though. And what @Cholerabob is right, what you've done to your phone isn't covered by warranty, warranty doesn't include damage caused by the owner.
Transmitted via Bacon
Cholerabob said:
Lol, so it's a hardware problem that you soaked your phone ? Sounds more like a user problem.... Good luck trying to pass that on a RMA...Well good luck with trying to get a RMA period... lol
Click to expand...
Click to collapse
If you read my post better, you will understand that I said I don't want to pass it on RMA. Of course I know that I will have to pay about 150e because it's my responsibility and it's not covered by any warranty. That's why I want to change the component myself.
And yes, it's an hardware problem because of a user mistake.
Try to make constructive answers next time at least.
Hi,
I woke up yesterday to find out my Nexus 5 screen was not displaying properly. The only possible clues I have to what may have caused this are either:
1. Magnet damage from my laptop after leaving the phone on my laptop all night
2. The drop the night before. It was barely a two-foot drop that was not so bad. I'm hazy on whethe I looked at a good screen display after the drop.
I doubt it's a software issue because I also tried a factory reset and it's the same. Besides, even the bootloader is distorted. Just in case, I am running Android 5.1.1.
Please can anyone help me figure out what might be the issue hee and if I need to replace the screen?
I'll also need info on recommended places to order a new screen online, preferably, an Amazon seller.
I have attached images.
Thank you. Cheers
doyinosin said:
Hi,
I woke up yesterday to find out my Nexus 5 screen was not displaying properly. The only possible clues I have to what may have caused this are either:
1. Magnet damage from my laptop after leaving the phone on my laptop all night
2. The drop the night before. It was barely a two-foot drop that was not so bad. I'm hazy on whethe I looked at a good screen display after the drop.
I doubt it's a software issue because I also tried a factory reset and it's the same. Besides, even the bootloader is distorted. Just in case, I am running Android 5.1.1.
Please can anyone help me figure out what might be the issue hee and if I need to replace the screen?
I'll also need info on recommended places to order a new screen online, preferably, an Amazon seller.
I have attached images.
Thank you. Cheers
Click to expand...
Click to collapse
Yap, same thing happens to me... It seems that MY problem was the logic board.. But they told me that it's because of damaged bootloader...
When it's clearly not...
Try to send it to LG service center... BUT, to claim your warranty, re-lock your bootloader, reset your tamper data, and flash stock rom