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[Q] Screen problem

Hi guys, I m new here. Recently, I dropped my phone and it was okay for the day...However, the next day, the screen has a little problem.
The sensitivity is cool, still the same. No crack whatsoever.
However, the screen sometimes become blurred/double image (as shown below) or completely went black.
With "luck", the screen would turn on. If not, it will stay black for most of the time.
I called the service center and was told that my phone was no longer under warranty. Thus, the repairing fee would be quite hefty according to the operator.
Guys, if I may ask, what's the problem with this? How can I solve this and how much would it costs? Would a factory reset be useful under such circumstances?
Thanks in advance.

I don't think a factory reset is going to do any good, it looks to me like a hardware fault. You can try replacing the display yourself, there are guides on YouTube. There are three different types of screens that went into this phone so you need to make sure you get the right one, I believe they're differentiated by colour coding on the connecting flat cable (you might want to check this). You'll need to disassemble the device to identify it. You'll want to get the screen + digitizer as separating the two without breaking either is almost impossible. From memory I think you can pick them up for under $100.
Sent from my Evita

timmaaa said:
I don't think a factory reset is going to do any good, it looks to me like a hardware fault. You can try replacing the display yourself, there are guides on YouTube. There are three different types of screens that went into this phone so you need to make sure you get the right one, I believe they're differentiated by colour coding on the connecting flat cable (you might want to check this). You'll need to disassemble the device to identify it. You'll want to get the screen + digitizer as separating the two without breaking either is almost impossible. From memory I think you can pick them up for under $100.
Sent from my Evita
Click to expand...
Click to collapse
Too bad I have no idea how to fix it myself. The service center is charging me roughly $250-300 (after conversion of my currency)
Thanks tima. Do you happen to know what kind of screen i should get? I heard some screen leaves gap at the top of the phone.

As long as you match the screen to the one I'm your device it should be ok.
Sent from my Evita

[Q] Screen issue, can only see pixels

Hi,
I'm not sure if there already is a thread about this problem, so sorry if there is
When I grabbed my Nexus 5 out my pocket, the screen didn´t work. It only shows pixels. I´ve tried to reset it to factory settings using a hard reset but that doesn´t work. It still only shows the pixels. I can´t send it back to LG for repair because I´ve changed the kernel and I can´t get a connection with my pc. Does anybody have any idea how to fix it?
Thanks in advance!

What do you mean by "can only see pixels" ?? Blurry lines?? Distortion?? If so, there's a possibility that the flex cable might have gone bad.. In any case, you need to send it in for repairs.

vin4yak said:
What do you mean by "can only see pixels" ?? Blurry lines?? Distortion?? If so, there's a possibility that the flex cable might have gone bad.. In any case, you need to send it in for repairs.
Click to expand...
Click to collapse
Yes I can only see blurry lines in different colours. But is it possible to repair it by replacing the screen + touch module?

Kleunius said:
Yes I can only see blurry lines in different colours. But is it possible to repair it by replacing the screen + touch module?
Click to expand...
Click to collapse
May be, May be not. No one can know the extent of the damage without opening up the device.
You need professional help. So, it's either Google (if you've bought from play) or LG. There's nothing you can do here as the screen is completely useless. Just send it in and hope for the best.
If you want to backup your data, you could boot up the phone (if you can) and use adb to backup if you've enabled usb debugging. But that's about it..
Good luck!

vin4yak said:
May be, May be not. No one can know the extent of the damage without opening up the device.
You need professional help. So, it's either Google (if you've bought from play) or LG. There's nothing you can do here as the screen is completely useless. Just send it in and hope for the best.
If you want to backup your data, you could boot up the phone (if you can) and use adb to backup if you've enabled usb debugging. But that's about it..
Good luck!
Click to expand...
Click to collapse
Thanks for the info vin4yak!

Kleunius said:
Thanks for the info vin4yak!
Click to expand...
Click to collapse
Sure.. Np.
Let us know how it goes!

Nexus 5 showing only pixels
Hi
Even I am facing the same issue. My nexus 5 is only 4 months old and from the past few days, display is not working consistently. It only shows pixels all over the screen and there is no image at all. Also, there is no physical damage to the phone at all. Although It just fell once recently on its back from a chairs height but it already had a strong spigen slim armor case that provides pretty good protection so i dont think that fall could have caused any internal damage.
A few days after this and after i upgraded to 5.1, I first started to see the screen hanging and then suddenly when i tried to restart, it started showing pixels all over the screen. A few times when i press power button multiple times, then sometimes (say 1 out of 20 times or even less) ,home screen appears but even then it does not work. I am very frustrated with the problem and not sure what could be the issue. Could you please let me know what could be the problem. I have shown it to some repair shops but it looks like they are just looking to grab money and they simply tell me that they can replace display.
So i thought its better to post it here in xda to get feedback on this. Please can you let me know what could be problem, is it hardware or software issue and how it could be resolved. Please help me urgently as I am not able to use the phone.
Thanks.

[Completed] Nexus 5 showing pixels all over the screen even after resetting it

Hi Team
I am facing display issues in nexus 5. Display is showing pixels all over the screen and there is no image at all.
Sometimes, when i press power button multiple times, the home screen does appear but it does not work at all times (may be 1 out of 20 times or even less). So I am not able to use the phone currently and am waiting to get it resolved.
i visited some IT repair shops and the repair guys without even having a full look at my problem, they simply say that i need to get display replaced. Although a few of repair guys told me that its only some software issue. So am now confused what to do.
There is no physical damage of any sort. HOwever, a few days back before i started to face the display issue, it did fall from a chairs height as it slipped from my hand but it fell on its back and also had spigen slim armor backcover on. So i dont think that could have caused any damage. Also, before i started getting the problem, i had also upgraded to 5.1. I tried to do factory reset, wiping cache but that didnt work. Please can you help me as i need urgent help as to what the issue could be - could it be a software or some minor hardware issue. your urgent reply is highly appreciated.
Thanks.

Thank you for using XDA Assist. It sounds like hardware to me. But first flash the factory image using fastboot, http://forum.xda-developers.com/google-nexus-5/general/tutorial-how-to-flash-factory-image-t2513701 If you still have the problem it's hardware.

Thread closed.

Nexus 5 water damage - screen's all black - motherboard related?

Hello guys,**
Well few days ago I accidentally dropped my Nexus 5 in a glass of water for just 1 sec. So I immediately switched it off and wait a bit to let dry then restarted it, and all seemed to work fine. But just some days later and up to now the phone boots up all fine as usual to the lock screen, and from there I can pull down the notification bar (and navigate through it, activate/deactivate wifi, etc..) but when I unlock it to get to the home screen it becomes all back and nothing appears on the screen even though the phone is still on.*
It's really confusing and weird. When I call the phone it rings (so no signal or sound problem) but I can't still access the screen to take the call as it's all back and unresponsive.
Following some suggestions I disassembled the phone and cleaned it dry but same results again! So now I think the problem is somehow related to the motherboard, coz as you might notice on some of the pictures attached, it seems that some plastic parts have melt down to cover other smaller parts. Anyway guys,*I'm just wondering if some of you guys had experienced something like that and if you were luckier*to find a solution or any directives that could help. Or you even think that's a motherboard problem like, do you know any ways to fix that o buy a new one somewhere??
PLEASE!!

Sorry apparently, I can't publish links until I get like 10 posts or plus..
But anyway guys, I'd really appreciate your help.

Why did you power it on and short circuit it on purpose for??

Bump

@SekouCheikh

Maybe it's a coincidence that you dropped it in water and this happened a few days later. Once in a blue moon mine does something similar to this (although not usually as start up only after lots of use), but I think it's related to an app or xposed. I only notice it after installing a bunch of crap again. Maybe try a factory reset (do it though the computer) just to see if it is somehow not hardware related? That's what I would try first.

Help please

Ttt

Wait... Are you seriously posting from 2 different accounts??
<...>
First, simply try to factory reset or flash a new rom. There is not enough evidence to be sure it's a hardware problem, it could just as well be a coincidence that it started happening just now.

-SmOgER said:
Wait... Are you seriously posting from 2 different accounts??
<...>
First, simply try to factory reset or flash a new rom. There is not enough evidence to be sure it's a hardware problem, it could just as well be a coincidence that it started happening just now.
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Click to collapse
No, I just like to help

Help Op solve the problem please

Ttt

Display Screen is pixel or scrolls

Hi,
I have Nexus 5 and was running good with Marshmellow and suddenly one day the screen started scrolling up. Restart or factory reset did not help. While starting the boot logo was also corrupted and I use to get is display with random pixels lit with different colors, mostly white and red. So have tried different bootloaders and even downgrading to 4.4.4 but the issue is still there.
Called up Google and LG as well. Since device is not under warranty now, it is going to cost for repair. So would like to know if there is any solution to this problem before I try the repair or give on this device.
Appreciate any suggestions. Thank you,
Sandeep.

Was the phone ever dropped? It's possible that there is a loose connection inside the phone. I suggest removing the back and inspecting the phone's internal components and connections.
If everything appears fine, it could be A problem with the lcd of motherboard, neither of which is cheap to repair. I suggest trying to find a used nexus 5, either with a smashed screen and working internal components or one with a working screen and damaged internals to troubleshoot your own phone.

audit13 said:
Was the phone ever dropped? It's possible that there is a loose connection inside the phone. I suggest removing the back and inspecting the phone's internal components and connections.
If everything appears fine, it could be A problem with the lcd of motherboard, neither of which is cheap to repair. I suggest trying to find a used nexus 5, either with a smashed screen and working internal components or one with a working screen and damaged internals to troubleshoot your own phone.
Click to expand...
Click to collapse
I do not recollect dropping it. I would wait to see if any better option comes up. And will keep an eye for an broken Nexus to see if I can get the motherboard swapped. Thanks for ideas though.