Hi,
I'm not sure if there already is a thread about this problem, so sorry if there is
When I grabbed my Nexus 5 out my pocket, the screen didn´t work. It only shows pixels. I´ve tried to reset it to factory settings using a hard reset but that doesn´t work. It still only shows the pixels. I can´t send it back to LG for repair because I´ve changed the kernel and I can´t get a connection with my pc. Does anybody have any idea how to fix it?
Thanks in advance!
What do you mean by "can only see pixels" ?? Blurry lines?? Distortion?? If so, there's a possibility that the flex cable might have gone bad.. In any case, you need to send it in for repairs.
vin4yak said:
What do you mean by "can only see pixels" ?? Blurry lines?? Distortion?? If so, there's a possibility that the flex cable might have gone bad.. In any case, you need to send it in for repairs.
Click to expand...
Click to collapse
Yes I can only see blurry lines in different colours. But is it possible to repair it by replacing the screen + touch module?
Kleunius said:
Yes I can only see blurry lines in different colours. But is it possible to repair it by replacing the screen + touch module?
Click to expand...
Click to collapse
May be, May be not. No one can know the extent of the damage without opening up the device.
You need professional help. So, it's either Google (if you've bought from play) or LG. There's nothing you can do here as the screen is completely useless. Just send it in and hope for the best.
If you want to backup your data, you could boot up the phone (if you can) and use adb to backup if you've enabled usb debugging. But that's about it..
Good luck!
vin4yak said:
May be, May be not. No one can know the extent of the damage without opening up the device.
You need professional help. So, it's either Google (if you've bought from play) or LG. There's nothing you can do here as the screen is completely useless. Just send it in and hope for the best.
If you want to backup your data, you could boot up the phone (if you can) and use adb to backup if you've enabled usb debugging. But that's about it..
Good luck!
Click to expand...
Click to collapse
Thanks for the info vin4yak!
Kleunius said:
Thanks for the info vin4yak!
Click to expand...
Click to collapse
Sure.. Np.
Let us know how it goes!
Nexus 5 showing only pixels
Hi
Even I am facing the same issue. My nexus 5 is only 4 months old and from the past few days, display is not working consistently. It only shows pixels all over the screen and there is no image at all. Also, there is no physical damage to the phone at all. Although It just fell once recently on its back from a chairs height but it already had a strong spigen slim armor case that provides pretty good protection so i dont think that fall could have caused any internal damage.
A few days after this and after i upgraded to 5.1, I first started to see the screen hanging and then suddenly when i tried to restart, it started showing pixels all over the screen. A few times when i press power button multiple times, then sometimes (say 1 out of 20 times or even less) ,home screen appears but even then it does not work. I am very frustrated with the problem and not sure what could be the issue. Could you please let me know what could be the problem. I have shown it to some repair shops but it looks like they are just looking to grab money and they simply tell me that they can replace display.
So i thought its better to post it here in xda to get feedback on this. Please can you let me know what could be problem, is it hardware or software issue and how it could be resolved. Please help me urgently as I am not able to use the phone.
Thanks.
Related
Hi guys, I m new here. Recently, I dropped my phone and it was okay for the day...However, the next day, the screen has a little problem.
The sensitivity is cool, still the same. No crack whatsoever.
However, the screen sometimes become blurred/double image (as shown below) or completely went black.
With "luck", the screen would turn on. If not, it will stay black for most of the time.
I called the service center and was told that my phone was no longer under warranty. Thus, the repairing fee would be quite hefty according to the operator.
Guys, if I may ask, what's the problem with this? How can I solve this and how much would it costs? Would a factory reset be useful under such circumstances?
Thanks in advance.
I don't think a factory reset is going to do any good, it looks to me like a hardware fault. You can try replacing the display yourself, there are guides on YouTube. There are three different types of screens that went into this phone so you need to make sure you get the right one, I believe they're differentiated by colour coding on the connecting flat cable (you might want to check this). You'll need to disassemble the device to identify it. You'll want to get the screen + digitizer as separating the two without breaking either is almost impossible. From memory I think you can pick them up for under $100.
Sent from my Evita
timmaaa said:
I don't think a factory reset is going to do any good, it looks to me like a hardware fault. You can try replacing the display yourself, there are guides on YouTube. There are three different types of screens that went into this phone so you need to make sure you get the right one, I believe they're differentiated by colour coding on the connecting flat cable (you might want to check this). You'll need to disassemble the device to identify it. You'll want to get the screen + digitizer as separating the two without breaking either is almost impossible. From memory I think you can pick them up for under $100.
Sent from my Evita
Click to expand...
Click to collapse
Too bad I have no idea how to fix it myself. The service center is charging me roughly $250-300 (after conversion of my currency)
Thanks tima. Do you happen to know what kind of screen i should get? I heard some screen leaves gap at the top of the phone.
As long as you match the screen to the one I'm your device it should be ok.
Sent from my Evita
Hello XDA,
My Nexus 5 running CM12 5.0.2 nightly will not respond to the touches anymore infact when I press the power button to activate the display it acts as if someone is touching it randomly messing all the apps that are running and opening and closing many other things.
Furthermore it displays weird and burned lines throughout the screen. It was not dropped, no water went inside the device or anything. If it helps I did install the OTA updates that CM gives us.
I have also attached pictures so you may get a better understanding of my problem.
Thanks in advance.
Saad S. said:
Hello XDA,
My Nexus 5 running CM12 5.0.2 nightly will not respond to the touches anymore infact when I press the power button to activate the display it acts as if someone is touching it randomly messing all the apps that are running and opening and closing many other things.
Furthermore it displays weird and burned lines throughout the screen. It was not dropped, no water went inside the device or anything. If it helps I did install the OTA updates that CM gives us.
I have also attached pictures so you may get a better understanding of my problem.
Thanks in advance.
Click to expand...
Click to collapse
Has this happened after you flashed a rom or.. ??
semirr said:
Has this happened after you flashed a rom or.. ??
Click to expand...
Click to collapse
Yes after I flashed the rom but not directly after. But after a good 1 month.
Saad S. said:
Yes after I flashed the rom but not directly after. But after a good 1 month.
Click to expand...
Click to collapse
Hmm I see. Well since a month HAS passed, its definetly not the rom thats causing the problem, i don't know if anything regarding the software could even be causing the problem. Its 100% hardware and by that i mean the screen, you should change it, the touch and also the display are messed up.
semirr said:
Hmm I see. Well since a month HAS passed, its definetly not the rom thats causing the problem, i don't know if anything regarding the software could even be causing the problem. Its 100% hardware and by that i mean the screen, you should change it, the touch and also the display are messed up.
Click to expand...
Click to collapse
Is it possible that a driver update could fix this, if so then how?
Saad S. said:
Is it possible that a driver update could fix this, if so then how?
Click to expand...
Click to collapse
Hmm i dont think that a driver could be the problem. And if it is i dont know how you could fix it Google it
I hate to be the bringer of bad news - but your screen is toast. Fortunately you can replace the touch and display components all at once.
http://www.amazon.com/Skiliwah-Digitizer-Assembly-Google-nexus5/dp/B00HN0U168
Here is what you need to perform the repairs - and here are the procedures for disassembly.
https://www.ifixit.com/Teardown/Disassembling+Nexus+5+Display+Teardown+-+liquid+damage/32410
Trust me, it's not that difficult. Unfortunately, it's a bit pricey ($60 for the screen and digitizer), nevertheless much cheaper than a new device or sending your device in for repairs.
Rma
Problem Solved
The screen isn't toast, neither is the digitizer. I have 2 of these phones. The parts which cause problems like this are the main board and the ribbon with the USB connector on it, which also attaches the screen & digitizer to the main board. One was showing lines exactly like this, & also no touch. I put a replacement main board in. Works great now. The other, wouldn't even turn on. I put the main board from the first phone in the second one, it still wouldn't turn on. I replaced the ribbon cable, it turns on and perfectly replicates the issue from the first phone. So now, I have one fully functioning LG Nexus 5, and another which turns on with the same problem as yours. This is good, I started out with 2 of them that were useless to me. So, it appears that your display and touch issues are caused solely by a bad main board. A replacement main board costs somewhere around $75. After swapping stuff around, I have 2 bad main boards, 1 bad USB ribbon & 1 working phone of 2. Not bad, not bad at all.
Hello!
I have a Nexus 5 with no warranty (according to LG, I need a receipt which I don't have) and the display is acting up. I noticed if I slightly bend the phone, the display flickers, sometimes fixes the problem, or it turns off. Over the last 6 months, the touch screen has been erratic and sometimes I have to hard reboot the phone to get it working again. Also on startup, sometimes I get the rainbow coloured "static noise" on the screen and then I push on the screen a bit and it is working again. Does anyone have any ideas what might be the cause and how to fix it? I feel like it's a ribbon cable problem but I have no clue. I went into Bootloader and factory reset it multiple times, pushed the factory image, pushed TWRP and Cataclysm.
Thanks for any and all help!
Jon
atom bomb said:
Hello!
I have a Nexus 5 with no warranty (according to LG, I need a receipt which I don't have) and the display is acting up. I noticed if I slightly bend the phone, the display flickers, sometimes fixes the problem, or it turns off. Over the last 6 months, the touch screen has been erratic and sometimes I have to hard reboot the phone to get it working again. Also on startup, sometimes I get the rainbow coloured "static noise" on the screen and then I push on the screen a bit and it is working again. Does anyone have any ideas what might be the cause and how to fix it? I feel like it's a ribbon cable problem but I have no clue. I went into Bootloader and factory reset it multiple times, pushed the factory image, pushed TWRP and Cataclysm.
Thanks for any and all help!
Jon
Click to expand...
Click to collapse
Replace the flex cable. It's fairly cheap.
If that doesn't solve your problem, then it's a screen or motherboard issue (i'd recommend paying LG for a repair rather than guessing between the two and possibly wasting money).
Elluel said:
Replace the flex cable. It's fairly cheap.
If that doesn't solve your problem, then it's a screen or motherboard issue (i'd recommend paying LG for a repair rather than guessing between the two and possibly wasting money).
Click to expand...
Click to collapse
Thanks for the info. I have been looking for a while but I'm not sure which flex cable to replace? From the iFixIt teardown, it doesn't look like getting to the display cable is easy/possible. Do you have any links for what I should purchase? I'm comfortable with taking it apart and doing the work, just want to make sure I buy the right piece .
Thanks!
http://www.amazon.com/ePartSolution-LG-Charging-Connector-Microphone-Repair/dp/B00K7F2NW6
I've the same problem. atom bomb, did that work for you ? how did you end up fixing your phone ?
Hi,
I woke up yesterday to find out my Nexus 5 screen was not displaying properly. The only possible clues I have to what may have caused this are either:
1. Magnet damage from my laptop after leaving the phone on my laptop all night
2. The drop the night before. It was barely a two-foot drop that was not so bad. I'm hazy on whethe I looked at a good screen display after the drop.
I doubt it's a software issue because I also tried a factory reset and it's the same. Besides, even the bootloader is distorted. Just in case, I am running Android 5.1.1.
Please can anyone help me figure out what might be the issue hee and if I need to replace the screen?
I'll also need info on recommended places to order a new screen online, preferably, an Amazon seller.
I have attached images.
Thank you. Cheers
doyinosin said:
Hi,
I woke up yesterday to find out my Nexus 5 screen was not displaying properly. The only possible clues I have to what may have caused this are either:
1. Magnet damage from my laptop after leaving the phone on my laptop all night
2. The drop the night before. It was barely a two-foot drop that was not so bad. I'm hazy on whethe I looked at a good screen display after the drop.
I doubt it's a software issue because I also tried a factory reset and it's the same. Besides, even the bootloader is distorted. Just in case, I am running Android 5.1.1.
Please can anyone help me figure out what might be the issue hee and if I need to replace the screen?
I'll also need info on recommended places to order a new screen online, preferably, an Amazon seller.
I have attached images.
Thank you. Cheers
Click to expand...
Click to collapse
Yap, same thing happens to me... It seems that MY problem was the logic board.. But they told me that it's because of damaged bootloader...
When it's clearly not...
Try to send it to LG service center... BUT, to claim your warranty, re-lock your bootloader, reset your tamper data, and flash stock rom
Hi, the other day while I was using my OPO as a GPS unit in the car, it seemed to freeze and restart, but it didn't boot. I thought it was just an empty battery problem. But since then, I haven't been able to use my phone again.
Apparently, it boots correctly, but I can't see anything on the screen. I say it boots correctly because I can hear the notifications, the led blinks, and I can even feel the feedback if I touch the capacitive buttons. Also I was able to backup my data through adb. But the screen is completely black. The only moment where it shows something is at the moment of booting, where the cyanogen logo should be, but it's completely scrambled (see attachment)...
I tried going back to stock (with the help of Bacon Root Toolkit) with no luck.
Has anyone faced the same problem? Do you think it might be a software problem? Otherwise, do you think it's a screen problem that I can fix changing the screen? Or it might be a problem with the GPU and changing the screen will not accomplish anything?
Thanks in advance for your help.
Cheers,
Capelare.
PS: Well, apparently I can't post the image since I just registered. It's here anyway: i_imgur_com/V9oH2el.jpg Just change the _ for dots, please. I'm sorry for the inconvenience.
bump
Nobody knows what might be the problem?
Reflashing didn't help anything? Even with wiping all data?
Then i think its an hardware- based problem.
Capelare said:
Hi, the other day while I was using my OPO as a GPS unit in the car, it seemed to freeze and restart, but it didn't boot. I thought it was just an empty battery problem. But since then, I haven't been able to use my phone again.
Apparently, it boots correctly, but I can't see anything on the screen. I say it boots correctly because I can hear the notifications, the led blinks, and I can even feel the feedback if I touch the capacitive buttons. Also I was able to backup my data through adb. But the screen is completely black. The only moment where it shows something is at the moment of booting, where the cyanogen logo should be, but it's completely scrambled (see attachment)...
I tried going back to stock (with the help of Bacon Root Toolkit) with no luck.
Has anyone faced the same problem? Do you think it might be a software problem? Otherwise, do you think it's a screen problem that I can fix changing the screen? Or it might be a problem with the GPU and changing the screen will not accomplish anything?
Thanks in advance for your help.
Cheers,
Capelare.
PS: Well, apparently I can't post the image since I just registered. It's here anyway: i_imgur_com/V9oH2el.jpg Just change the _ for dots, please. I'm sorry for the inconvenience.
Click to expand...
Click to collapse
Try booting into fastboot (volume up and power when off) you will hear a vibration and fastboot mode should come up, if this doesn't happen, it's pretty much a dead giveaway that the hardware is broken
matze222 said:
Reflashing didn't help anything? Even with wiping all data?
Then i think its an hardware- based problem.
Click to expand...
Click to collapse
noahvt said:
Try booting into fastboot (volume up and power when off) you will hear a vibration and fastboot mode should come up, if this doesn't happen, it's pretty much a dead giveaway that the hardware is broken
Click to expand...
Click to collapse
Thank you! Nothing happens with any of those methods. So yeah, I also suspected that it's a hardware problem... But do you know if I can figure out if it's the screen or the graphics system (I don't know how to call it other than graphic card... and it's not a card lol) before purchasing a screen replacement... Any ideas?
Thanks again,
Capelare.
Capelare said:
Thank you! Nothing happens with any of those methods. So yeah, I also suspected that it's a hardware problem... But do you know if I can figure out if it's the screen or the graphics system (I don't know how to call it other than graphic card... and it's not a card lol) before purchasing a screen replacement... Any ideas?
Thanks again,
Capelare.
Click to expand...
Click to collapse
I find it hard to believe that the gpu is broken, the cpu, gpu and more are all on a single chip and I don't think one part can just fail without the others failing too... but you never know, if you can still send it to oneplus for warranty do it, it saves you a lot of time. If you can't there are a few things you can do:
1. If you had usb debugging enabled and authorized to your pc, you can try to use some screen mirroring software on your pc that works via usb.
2. Contact a repair shop that will allow you to test a new or used display with your current phone.
3. Try connecting your one to a tv by using a micro usb to hdmi cable (DON'T KNOW IF THE ONE SUPPORTS THIS!!).
Good luck!
noahvt said:
I find it hard to believe that the gpu is broken, the cpu, gpu and more are all on a single chip and I don't think one part can just fail without the others failing too... but you never know, if you can still send it to oneplus for warranty do it, it saves you a lot of time. If you can't there are a few things you can do:
1. If you had usb debugging enabled and authorized to your pc, you can try to use some screen mirroring software on your pc that works via usb.
2. Contact a repair shop that will allow you to test a new or used display with your current phone.
3. Try connecting your one to a tv by using a micro usb to hdmi cable (DON'T KNOW IF THE ONE SUPPORTS THIS!!).
Good luck!
Click to expand...
Click to collapse
Thanks, I can't send it to oneplus because this screen is already a replacement and I changed it myself. I will try asking for another display
I didn't know the gpu and the cpu were on the same chip, but I also think it's not likely that one would fail and not the other.
Cheers,
Capelare.