Last night I was using my phone and it rebooted randomly, and when it came back up it got stuck at the AT&T logo. I pulled the battery and restarted several times with no luck. Even left it out overnight and tried again.
I can get the phone into 3e recovery just fine. Will clearing the cache possibly help? What information is on the cache that will be cleared?
I don't have an original charger cable right now, so I can't try download mode. I'm trying to avoid using Odin again, because I would rather not lose the huge amount of new contacts and notes I have in my phone, it would be a major setback.
My phone has also had some issues with a device I/O error, and I haven't been able to back up my phone, so I'm not even sure if download mode would work for me.
Please help!
Edit: As I was about to write that I have had this problem before.... my phone was at the AT&T screen and it magically works again.
InfuseIssues said:
Last night I was using my phone and it rebooted randomly, and when it came back up it got stuck at the AT&T logo. I pulled the battery and restarted several times with no luck. Even left it out overnight and tried again.
I can get the phone into 3e recovery just fine. Will clearing the cache possibly help? What information is on the cache that will be cleared?
I don't have an original charger cable right now, so I can't try download mode. I'm trying to avoid using Odin again, because I would rather not lose the huge amount of new contacts and notes I have in my phone, it would be a major setback.
My phone has also had some issues with a device I/O error, and I haven't been able to back up my phone, so I'm not even sure if download mode would work for me.
Please help!
Edit: As I was about to write that I have had this problem before.... my phone was at the AT&T screen and it magically works again.
Click to expand...
Click to collapse
I'm sorry if your not able to save all your contacts but the only way to stop your phone from flashing samsung over and over again is to use odin. Or the case could be is that your power button is either stuck or messed up.
Well..This is my first post here (hope im not being a bother or breaking any forum rules ;-; )
Anyway I have a problem with my phone and I need help fixing it.
Details: Phone is rooted, and since the first time I got this phone some strange orange/white Chinese logo appears before the Samsung logo pops up(I know it's from china ._.)
Problem: phone is booting but Samsung logo is slow and the phone is preety laggy (because local storage is chock-full) when phone boots, home screen appears with the error "Unfortunately the process Google process. gapps has stopped". And the worst problem is that any changes I make (deleteing files uninstalling apps, ANYTHING, the phone crashes at random and restarts(And everything I've done just comes back. Untouched). Even if I just turn it on and leave it (it even crashes at the Samsung logo)
I've tried:
Factory resetting: doesn't work (nothing changes)
Wiping cache: doesn't work
Flashing a custom rom with odin: still nothing
Flashing a stock rom with odin: nothing
Adb sideload: nope
Unbrick tools (one click Unbrick, ect): still nothing
TWRP: doesn't even show up
Wipe dalvik cache: does not appear in my recovery
Deleting all files and apps: it makes the crashing and the lag go away for a little while but sooner or later crashes and it all just comes back like if no action was done.
I can literally stare at the phone while it boots, crashes and restarts on it own (over and over again)
I can't tell if this is bootloop or evil sorcery was cast opon my device.
Please help I've been hunting down a solution for this nonsense for months and I can't find anything that can fix it...;-; any help is appreciated
Hiya,
Very frustrated noob here. I have an unrooted/locked-bootloader 2nd Gen Moto G and a few weeks ago I tried to turn it on after charging it overnight and after the usual loading screen it went straight to a message saying "Optimising App 1 of 152", and after going through all the 152 apps it just restarts immediately without reaching the normal PIN input screen, and starts the "Optimising" all over again and repeats this until it runs out of battery and dies. I have tried waiting for it to die, charging a little and then entering recovery mode, where I tried wiping the cache partition which made no difference. I don't mind about getting the phone up and running again as I'm getting a new one, but is there some way of getting my files off it? There are some music recordings I made that I stupidly didn't backup that I'd really really like back. For example, is it possible to reinstall the latest OTA from an SD card without losing all the data on the phone that might kick it out of whatever it's looping? Any help at all much appreciated, cheers
1. If you want to take backup of ur data then Flash TWRP Recovery And Reboot to recovery and then connect your phone to pc and tada ur done.
2. u can flash another Roms Which can solve ur booting problem too.
Hi all!
My S7 is unrooted, completely stock, running latest 6.0.1 official update
Few days back I updated some apps from the play store and after that, my phone suddenly restarted on its own
This sudden restarting kept on increasing and currently the device boots up for a few seconds, and then freezes and restarts again
I know there's some faulty app that's causing the restarts, because once i managed to turn the UPSM on before the device restarted and it worked fine, with all the apps disabled
I have tried to get a logcat to look for the issue but I can't do that properly as I haven't taken any logcats before and i'm not familiar with the process
I have already tried to flash the stock firmware but that didn't help either
Is there any way or solution to get this fixed? Or can anyone here help me on how to get a logcat so that I can look for the error causing app?
There's a lot of stuff on my phone and I can't risk losing it by factory resetting it
I would boot into safe mode, backup my data first. Then start uninstalling apps I do not need and see removing which one fixes the issue.
munchy_cool said:
I would boot into safe mode, backup my data first. Then start uninstalling apps I do not need and see removing which one fixes the issue.
Click to expand...
Click to collapse
I've booted into safe mode as well, but that isn't helping either
The same keeps happening in same mode as well. The device boots up, and after some 30 seconds it freezes and restarts and gets stuck in a loop
I've got a Vodafone UK version SM-G920F that has recently started to freeze, crash and reboot constantly.
I managed to back up my data and perform a factory reset from the Setting page, but it crashed 10+ times during the install process (would freeze at various different stages, either rebooting on its own, or requiring a Vol Down+Power reset)
I'm now on a fresh install, but it's still rebooting constantly. I managed to use it like normal for an hour today, but right now it's just rebooted 3 times and won't even get past the Samsung loading screen without several Vol Down+Power resets.
What other options do I have? And is anyone aware of a known hardware issue that could cause this?
I was considering flashing a different ROM, but I'm scared it would reboot during the process and corrupt something...
robjg said:
I've got a Vodafone UK version SM-G920F that has recently started to freeze, crash and reboot constantly.
I managed to back up my data and perform a factory reset from the Setting page, but it crashed 10+ times during the install process (would freeze at various different stages, either rebooting on its own, or requiring a Vol Down+Power reset)
I'm now on a fresh install, but it's still rebooting constantly. I managed to use it like normal for an hour today, but right now it's just rebooted 3 times and won't even get past the Samsung loading screen without several Vol Down+Power resets.
What other options do I have? And is anyone aware of a known hardware issue that could cause this?
I was considering flashing a different ROM, but I'm scared it would reboot during the process and corrupt something...
Click to expand...
Click to collapse
Maybe a battery issue?
a friend just gave me his very same model phone with the very same issues.. if I find out anything I'll tell you here, or if you solve it first please write down what you did.
Thanks Vibbuz.
I've been trying to download a stock firmware to flash via Odin, but download speeds from Updato are really bad.
So I managed to flash a firmware after installing Odin on a Windows laptop (painful trying to get it to work on my Mac)
Firmware installed OK, but after boot I was getting a constant "com.sec.epdg" pop-up box that wouldn't let me use the phone at all. Not sure if that's due to the tsar3000 firmware?
Wiped the cache and did a factory reset after booting into recovery, and now it's stuck in a boot-loop again (95% of the time it hangs at the Samsung logo animation)
Just tried using SamFirm v0.3.6 to find the correct file. Downloaded a 4gb file, but several attempts to extract only gives BL, CP, CSC files but no AP (throws up an Unknown Error during process).
So still stumped!
Yet another update. Left Updato running overnight and downloaded a firmware.
Flashed it with Odin, claims to have succeeded but phone then reboots and hangs at "Erasing" stage (Android logo is spinning, then stops)
I'm starting to think it's pretty broken...
I've been having this exact same issue since June. If your phone happens to boot try activating power saving mode (to reduce cpu speed) as soon as possible.
It seems that doing that diminished the frequency in which my phone rebooted. If it also helps you it might be a faulty battery that can't provide enough voltage. (I'm not 100% sure on this part though, just thought of it because of the apple batteries drama)
Please post your results! Looks like a lot of people are affected by this and it would be great if we could find the cause of the problem.
I just read your thread actually! Sounds very similar to mine.
I've got nowhere. I don't think it's hard-bricked as I can still access Odin mode on the phone, and sometimes boots to Recovery, but it freezes and various different points and is currently unusable (either freezes at Samsung logo, "Erasing" part after installing firmware, or once it started to run though new device setup then froze).
Went ahead and bought an S8, but still want to fix the S6!
robjg said:
I've got a Vodafone UK version SM-G920F that has recently started to freeze, crash and reboot constantly.
I managed to back up my data and perform a factory reset from the Setting page, but it crashed 10+ times during the install process (would freeze at various different stages, either rebooting on its own, or requiring a Vol Down+Power reset)
I'm now on a fresh install, but it's still rebooting constantly. I managed to use it like normal for an hour today, but right now it's just rebooted 3 times and won't even get past the Samsung loading screen without several Vol Down+Power resets.
What other options do I have? And is anyone aware of a known hardware issue that could cause this?
I was considering flashing a different ROM, but I'm scared it would reboot during the process and corrupt something...
Click to expand...
Click to collapse
Does it have twrp? Try a non stock ROM and kernel
So did anyone manage to find an issue in this rebooting. I am having the same issue.
damir_nis said:
So did anyone manage to find an issue in this rebooting. I am having the same issue.
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Click to collapse
Hi I have same Problem I send the my s6 for repairmen that Saied me this problem related to mobile Hard drive.
I didn't believe it and try some official rom and a rom from Philippine GLB solve my problem for 3 M/o but now developed as same problem whitout any successful rom installation.
I think this problem from incompatibility google play store version to my rom. please flash a custom rom without google apps and immediately after installation turned off data and Wi-Fi internet after 2 day whit sim card whit out any change in setting can use it.
Hello,
anyone found some kind of solution? Happened to me also - freezing, restarts and then my S6 stopped working.. Sometimes I can boot to recovery menu, sometimes it boots up to android (and then freezes again), but the chances are almost non existing. Service man told me the same thing as @ghasemzm - eMMC failure. Yes, it is completely possible, but i don't wanna believe it, because they only tried to reflash the rom. I've made some "google research" and found that there were some issues in power IC on S6/S6E. Could this be related to it?
ghasemzm said:
Hi I have same Problem I send the my s6 for repairmen that Saied me this problem related to mobile Hard drive.
I didn't believe it and try some official rom and a rom from Philippine GLB solve my problem for 3 M/o but now developed as same problem whitout any successful rom installation.
I think this problem from incompatibility google play store version to my rom. please flash a custom rom without google apps and immediately after installation turned off data and Wi-Fi internet after 2 day whit sim card whit out any change in setting can use it.
Click to expand...
Click to collapse
Will test the theory and let the group know.
So i have installed philipines latest update 6.0.1 i think with PIT file provided on Sammobile.
I have tested it for a day with normal ussage like i set up every other phone and it still continued restarting.
Figured out let me test with no google account signed in and the phone is working perfectly. For a full day.
So i dont know what the problem is but i will try again with google account tomorrow for a day see what happens.
After that will install 7.0.1 uk update with PIT file for it and test with that.
I have the same problem and I am quite sure that it is the mobile hard drive.
I tried to use F2FS but didn't find a working rom for that.
Samsung refused repair because of root.... Never Samsung again!
same issues here - any solutions found? My best guess is hardware fault...