'Optimising App' Bootloop - Moto G Q&A, Help & Troubleshooting

Hiya,
Very frustrated noob here. I have an unrooted/locked-bootloader 2nd Gen Moto G and a few weeks ago I tried to turn it on after charging it overnight and after the usual loading screen it went straight to a message saying "Optimising App 1 of 152", and after going through all the 152 apps it just restarts immediately without reaching the normal PIN input screen, and starts the "Optimising" all over again and repeats this until it runs out of battery and dies. I have tried waiting for it to die, charging a little and then entering recovery mode, where I tried wiping the cache partition which made no difference. I don't mind about getting the phone up and running again as I'm getting a new one, but is there some way of getting my files off it? There are some music recordings I made that I stupidly didn't backup that I'd really really like back. For example, is it possible to reinstall the latest OTA from an SD card without losing all the data on the phone that might kick it out of whatever it's looping? Any help at all much appreciated, cheers

1. If you want to take backup of ur data then Flash TWRP Recovery And Reboot to recovery and then connect your phone to pc and tada ur done.
2. u can flash another Roms Which can solve ur booting problem too.

Related

[Q] Restart loop(not bootloop) - really weird

Hey lads,
I got a really weird problem and I've tried nearly everything I can think of. I had EMUI 2.3(b121sp06) and I tried the online OTA update to b307 if I remember right(was automatically suggesting the update) and at the update screen it loaded to about 99% and then stopped. Said not to press power while on this screen but obviously it wasn't going to finish. So I reset the phone and it started the "recovery loop", so basically keep trying to apply the update. I had to flash CWM to break out and flashed the whole system by hand(recovery,system,boot,cache,cust and userdata img files) and it starts up but it keeps resetting and seemingly it's random. Android boots up, I don't touch the phone--> boom reset. Weird thing is it even does it in recovery.
If I really want to explain the problem it's like as if my finger got stuck on the power button(that naturally made me think that the button might be f*cked), but booting into fastboot and not having resets cleared my suspicion. What I also noticed is that every time it boots up it doesn't recognize the sim card and I have no signal or whatsoever.
Tried multi tool unbricking method -> doesn't work
Tried factory reset from stock recovery(had to be fast so it doesn't reset before) ->doesn't work
Tried wiping dalvik cache and factory reset from CWM ->doesn't work
Tried killing battery by letting it keep resetting -> battery drained, reset loop stopped ->put the phone on charger->reset loop started again
I have no f*cking clue how can I get out of this, will keep trying though. Any help is appreciated, thank you!
Hi
Did you try to remove the Sd Card ? Honor 6 reboot is often due to faulty SD Card.
Which model do you have ? L04 ?
B307 upgrade sure ?
Seb
Yes, that was my first idea, still does it though. I have the L02 and I'm not positive it was b307, but it started with 3, could be b303 if there is one.
I don't know for L02 but for L04 there is a Full ROM that you can flash with the three buttons method. (Vol+,Vol-, power and put the ROM in /dload folder on the SD card).
Maybe there is such thing for L02 ?
There is, but as I said the phone restarts even in recovery. It's like the phone restarts every 30 secs except for fastboot.
if it's not SD card or internal flash problem so, it seems to be hardware related to me (
Would make sense but it occurred only after I tried OTA. Would be really surprised if that killed that hardware :-/
xXPhoenixXx said:
Would make sense but it occurred only after I tried OTA. Would be really surprised if that killed that hardware :-/
Click to expand...
Click to collapse
Have u fixed the issue yet????
kamalnath93 said:
Have u fixed the issue yet????
Click to expand...
Click to collapse
Unfortunately not, I'm out of ideas, trying to negotiate with the seller to sort something out, I think the phone is beyond saving
Same thing happened with me. Don't have any solution. Have you fixed it?
xXPhoenixXx said:
Hey lads,
I got a really weird problem and I've tried nearly everything I can think of. I had EMUI 2.3(b121sp06) and I tried the online OTA update to b307 if I remember right(was automatically suggesting the update) and at the update screen it loaded to about 99% and then stopped. Said not to press power while on this screen but obviously it wasn't going to finish. So I reset the phone and it started the "recovery loop", so basically keep trying to apply the update. I had to flash CWM to break out and flashed the whole system by hand(recovery,system,boot,cache,cust and userdata img files) and it starts up but it keeps resetting and seemingly it's random. Android boots up, I don't touch the phone--> boom reset. Weird thing is it even does it in recovery.
If I really want to explain the problem it's like as if my finger got stuck on the power button(that naturally made me think that the button might be f*cked), but booting into fastboot and not having resets cleared my suspicion. What I also noticed is that every time it boots up it doesn't recognize the sim card and I have no signal or whatsoever.
Tried multi tool unbricking method -> doesn't work
Tried factory reset from stock recovery(had to be fast so it doesn't reset before) ->doesn't work
Tried wiping dalvik cache and factory reset from CWM ->doesn't work
Tried killing battery by letting it keep resetting -> battery drained, reset loop stopped ->put the phone on charger->reset loop started again
I have no f*cking clue how can I get out of this, will keep trying though. Any help is appreciated, thank you!
Click to expand...
Click to collapse
Its might be a battery problem Or power flex cable. Try to turn on the phone during charge
guys im facing the same problem now... waiting for any solutions
I have tried stop & uninstall some app
I've tried as quickly as I can when the phone (nokia x) is on, then I stop> uninstall I consider potentially cause this problem (facebook, whatsapp, uc browser) and then it managed to prevent the continuous restarts. but problems arise even though the application had me uninstall and then I restart the phone. and it is back again, I uninstalled the app that has remained with the error settings and restart repeatedly. who knows what else : '(
xXPhoenixXx said:
Hey lads,
I got a really weird problem and I've tried nearly everything I can think of. I had EMUI 2.3(b121sp06) and I tried the online OTA update to b307 if I remember right(was automatically suggesting the update) and at the update screen it loaded to about 99% and then stopped. Said not to press power while on this screen but obviously it wasn't going to finish. So I reset the phone and it started the "recovery loop", so basically keep trying to apply the update. I had to flash CWM to break out and flashed the whole system by hand(recovery,system,boot,cache,cust and userdata img files) and it starts up but it keeps resetting and seemingly it's random. Android boots up, I don't touch the phone--> boom reset. Weird thing is it even does it in recovery.
If I really want to explain the problem it's like as if my finger got stuck on the power button(that naturally made me think that the button might be f*cked), but booting into fastboot and not having resets cleared my suspicion. What I also noticed is that every time it boots up it doesn't recognize the sim card and I have no signal or whatsoever.
Tried multi tool unbricking method -> doesn't work
Tried factory reset from stock recovery(had to be fast so it doesn't reset before) ->doesn't work
Tried wiping dalvik cache and factory reset from CWM ->doesn't work
Tried killing battery by letting it keep resetting -> battery drained, reset loop stopped ->put the phone on charger->reset loop started again
I have no f*cking clue how can I get out of this, will keep trying though. Any help is appreciated, thank you!
Click to expand...
Click to collapse
Hey I tried to root my phone and its stuck in the same restart loop. I am trying to install some roms, CM or stock. U also try and let me know if it works.
Kuber.ksp said:
Hey I tried to root my phone and its stuck in the same restart loop. I am trying to install some roms, CM or stock. U also try and let me know if it works.
Click to expand...
Click to collapse
my phone is working only on charhing.. pufffff
snrtrt said:
my phone is working only on charhing.. pufffff
Click to expand...
Click to collapse
Did you follow the guide here?
Sent from my Honor 8 using XDA Labs
In the past my battery lost it's endurance pretty much. Furthermore I've read that a defective battery causes lots of weird behaviours on our Honor 6, which was the same to mine.
In my case a replacement of the battery worked well, to get my Honor 6 back to life:
https://www.youtube.com/watch?v=ceyzXavxFAw
It's not that difficult and lasts approx. 30-45 mins. Spare Batteries are available for 6 - 10 bucks on ebay or directly from the chinese internet stores.
Borg666 said:
In the past my battery lost it's endurance pretty much. Furthermore I've read that a defective battery causes lots of weird behaviours on our Honor 6, which was the same to mine.
In my case a replacement of the battery worked well, to get my Honor 6 back to life:
It's not that difficult and lasts approx. 30-45 mins. Spare Batteries are available for 6 - 10 bucks on ebay or directly from the chinese internet stores.
Click to expand...
Click to collapse
It's really important that we use original chargers for the health of our device.

[Q] Trouble flashing Stock & Custom ROM's

So it started out that CM 12 kept shutting down on me, the phone would occasionally just power off. I tried restoring some of my TWRP backups but they seemed to be corrupted.
So I decided to try RSD and reflash the stock firmware and go back to 4.4. I let it flash and then when I booted up I kept getting a message saying that the phone was going into cool down mode, but the phone never actually got hot. So I decided to try and reflash the stock 4.4 firmware again in RSD. This time I watched the phone screen as it went through and just after the system image (#7 of 17) I would get a message in "RED" letters that reads "sp space is not enough". It would continue to flash the rest of the images and then reboot. And it would have the same problem with saying the phone is going into cool down mode and sometimes it would shut off, but the phone never gets hot.
I thought maybe I had a bad download / firmware image so I tried several 4.4 images including one directly from Motorola but I get the same message every time I flash the stock 4.4 ROM.
*While it is plugged into the computer the phone stays on, but once I disconnect from the computer it shuts down again.
So I thought I would try flashing TWRP and CM 11 and then CM12, but the phone will boot up and then shortly after boot up it will shut down.
I have spent hours looking for a solution online and I do find that there have been multiple reports of this same problem along with photos of the phone screen message, but I have not found an explanation or a solution.
Does anyone have any idea what the problem is or how to fix it?
morr22066 said:
So it started out that CM 12 kept shutting down on me, the phone would occasionally just power off. I tried restoring some of my TWRP backups but they seemed to be corrupted.
So I decided to try RSD and reflash the stock firmware and go back to 4.4. I let it flash and then when I booted up I kept getting a message saying that the phone was going into cool down mode, but the phone never actually got hot. So I decided to try and reflash the stock 4.4 firmware again in RSD. This time I watched the phone screen as it went through and just after the system image (#7 of 17) I would get a message in "RED" letters that reads "sp space is not enough". It would continue to flash the rest of the images and then reboot. And it would have the same problem with saying the phone is going into cool down mode and sometimes it would shut off, but the phone never gets hot.
I thought maybe I had a bad download / firmware image so I tried several 4.4 images including one directly from Motorola but I get the same message every time I flash the stock 4.4 ROM.
*While it is plugged into the computer the phone stays on, but once I disconnect from the computer it shuts down again.
So I thought I would try flashing TWRP and CM 11 and then CM12, but the phone will boot up and then shortly after boot up it will shut down.
I have spent hours looking for a solution online and I do find that there have been multiple reports of this same problem along with photos of the phone screen message, but I have not found an explanation or a solution.
Does anyone have any idea what the problem is or how to fix it?
Click to expand...
Click to collapse
I had tried everything I could think of and it appeared that there was a partition problem. The phone continued to shut down and would only stay on while connected to the PC. If it were a PC I would reformat and re-partition the drive but I did not want to risk a permanent brick by messing with it.
So, as a last ditch effort to try and get my phone functioning again I let it download and install system updates. The phone is now working again, it has not shut down at all and there have been no warning messages about cool down mode.
BUT, I am now on "4.4.4, SU-5-24, build 23.3.24 dated 10-27-14. Since my boot loader is unlocked I flashed TWRP but it would not not accept Super SU zip so I am no longer rooted.
I finished reading up on it in the forums and realize I am pretty much screwed as far as root goes. But at this point I don't even care anymore. I just need to get the phone functioning correctly.
*So, I am still having the problem with flashing stock and getting the "red" letter message after system image boots saying "sp space not enough". So long as it is hooked up to the computer it stays on and if it is downloading or installing an update it stays on and I never get a warning about cool down mode and it does not shut off, but once I disconnect from the computer it starts all over again. The phone boots up but at random intervals it still either gets a pop up message saying that it has gone into "cool down mode" or it shuts off. It is not doing it as often as before, but it is still doing it. Does anyone have any suggestions on whats causing it or how to fix it? It sounds like a software / firmware issue but I am not sure how to fix it.
*Update. The phone is still not functioning correctly. At times it will appear to work fine for hours with frequent to heavy use at times then suddenly it will start acting up, the phone will shut down randomly and when it reboots some of my settings have changed. The temperature is usually pretty low but once in a while after a shut down I will check the temp when I'm able to reboot it and it will be high. When it shuts down like that I usually have trouble getting it to boot up again unless I plug in the factory cable, either in the PC or just the wall charge then it seems to boot up fine and I can even reboot it but once it shuts itself down it doesn't want to start again unless I use the factory cable.
It really does sound like a software / firmware / partition problem but after multiple attempts to flash the firmware with RSD I continue to get the same error message at the end of the system flash and the phone continues to have problems. Does anyone have any suggestions?
Got me an xt1080 which I'm trying to restore to stock, and in both House of Motor and RSDlite 6.2.4 at some point during the system partition flash 'so space is not enough' as well. The phone is in perpetual bootloop, unless I use a 'Factory/power' cord and starting up in fastboot (eventually). Tried both 1FF and CFC fxz files, no luck.

Help Phone wont start, I am not sure if its bircked.

I am really not sure what happened to the phone but I will tell all I did that might have connection to the current sitiuation.
I rooted the phone a while back , no issues with root.
As internal memory is low on this phone (4 gbs) I used link2SD.I have used in past with other phones never had a issue but this time the apps which were linked magically disappeared and some wont start saying " Application has stopped working " , So I decided to , oh wait I forgot I also had TWRP custom recovery on this phone too , no issues happened with it either, yet. So I decided to restore to a backup I made with TWRP a few days ago, I have previously done this thing and it worked perfectly unlike this time.I booted to recovery then restored to that backup but when I booted back the device wouldn't start! All it was showing was the boot screen(circles moving in weird pattern) I waited around 3 hours then I decided to factory reset , I took out the battery (BAM I did a mistake here I guess) went to recovery did a normal factory reset then again I was at the boot screen looking at circles This time I gave a around 10 hours but it still didnt load up , then I took out the battery again next what I see it when I try to start my phone NOTHING WILL HAPPEN only screen turns on for like few miliseconds showing only back screen (NO KARBON LOGO OR ANYTHING) and goes off again. I tried pressing Vol Up and choose recovery mode but it wont let me go in recovery it turns off again as soon I choose okay (RECOVERY DONT LOAD AT ALL NOT EVEN THE LOGO). Please explain what happened to phone and how can I fix it. :crying: :crying: :crying: :crying:
Go To Karbonn Care
I think I told you its rooted and stuff, which voids warrenty
Same thing happed to me with my sparkle v and now its not even receiving stock firmware via sp flash tool
Flash stock firmware by removing the battery
DeepSahota said:
Go To Karbonn Care
Click to expand...
Click to collapse
Hey can you please help me.I have karbon sparkle v.everything is on stock.after marshmello ota updates the phone was little bit unstable .many google apps were getting fc. Recently in decided to factory reset my device.after factory reset I can't get past the "checking connection" screen that we get after factory reset. There is no option to skip that to as usually it is available in other devices and ROMs.can u please tell me how can I fix this.can I flash stock 5.1 via stock recovery ?or maybe 6.0.1 again? I can't bypass the screen so I cannot switch on USB debuinging else everything would have been OK ?.please suggest something

A handful of problems after performing a factory reset

Hi.
I installed some dodgy app which required root access to operate (but it didn't even though I allowed it in SuperSu) and this is where my problems started.
First of all, I noticed each and every app I tried to run would immediately crash. That included system apps, such as the Settings app. At that stage I was left with only the launcher working and attempts to uninstall apps would also cause a crash. Even the shutdown menu was broken and the phone hung up so I was forced to reboot it by holding the power button for 10 seconds.
After that, the phone would no longer be able to boot, it was stuck in a boot loop, but recovery still worked (TWRP for that matter) so firstly I wiped the cache partitions (including dalvik cache) but that didn't help, as the phone still wouldn't boot. In this case there was only one thing left for me to try and that was the factory reset capability of TWRP which claimed to not even touch internal storage so I was fine with that and did the wipe.
Thankfully, the phone booted afterwards and it welcomed me with the first startup guide (the language selection dialog was really buggy but that's Huawei's fault) and the phone was seemingly ok, except that the whole internal storage had been wiped out but not only that - the external microsd card was empty as well! Could you believe that? I couldn't. TWRP promised not to touch internal storage and the external memory card wasn't even mentioned but why would it wipe it anyway?
That's for the story behind it, now for the actual problems I'm facing right now:
The stock remote app is gone
The boot animation has changed to a different one (now it's a silver "android" logo instead of the "honor" logo)
Battery usage stats are not available (see: http://i.cubeupload.com/BXCknW.png)
Sound quality from the built-in speaker seems noticeably worse
Hereby, I'm asking you guys to help me out with all of this.
The "remote app missing" problem could be solved by someone sharing their apk file with me, that's probably the simplest one to fix.
As for the boot animation, I have no clue as I don't even know what files are responsible for that.
The same for the battery stats problem, I'm already through a couple of full-charge-to-discharge cycles as well as wiping the cache partition, but the problem remains.
The sound quality probably has to do with the DTS sound enhancer. The config file for that is either "/cust/unicom/cn/xml/dolby_config.xml" or "/cust/unicomelectric/cn/xml/dolby_config.xml" and I'm asking you to upload these files somewhere so I can compare them with mine to see if anything is different.
The device I'm using is the H60-L02 variant running the B532 ROM.
Does the 3 buttons method erase internal storage as well? I've already set up quite some apps and having to do it again wouldn't be the most pleasant surprise. But at least in this case I could make some backups and whatnot...
Also, would it work if I flashed B535 straight away or does the 3 buttons method expect the same version which is already installed, in this case B532?
pudup said:
It will wipe internal storage. You can flash any *full* ROM as long as you're not moving up or down from kitkat-lolipop/marshmallow.
Click to expand...
Click to collapse
Okay, so I decided I'd do the whole thing today. I downloaded the full B535 ROM on my PC, backed up all the stuff I care about from the phone to the PC as well, and also I downloaded the MultiTool.
Though the MultiTool thread says this in bold red:
VirusPlus said:
EMUI 3.1 WARNING! Update over rooted or system modded in EMUI 3.1 gives a BRICK.
You have to restore system and REMOVE root before every update in EMUI 3.1 for now.
Click to expand...
Click to collapse
So I also fired up Titanium Backup in order to defrost all the frozen apps, which went fine, and then I wanted to unroot the phone but I've been unable to do so so far.
To unroot, I launch the SuperSU app, navigate to the "Settings" tab and select "Full unroot". The problem being, it just gets stuck on the screen saying "Uninstalling, please wait...". I don't know how long it usually takes to complete, so far I've waited for maybe 10 minutes and nothing seems to change. Should I care about that? Is that warning about updating rooted/modified EMUI 3.1 resulting in a brick still true?
Can I skip this step and just flash the stock recovery followed by the 3 buttons method?
EDIT:
After some trial and error with the multi tool and different recoveries, I was able to finally unroot. Next, I flashed the stock recovery for B532 and attempted to do the 3 buttons method, but it would say "Install failed. The update package does not exist" (could be because I'm doing the update from a USB flash drive as I don't have an micro sd card big enough to fit the package). So I rebooted the phone into system and used the Updater to perfrom a local update where it would let me pick the USB drive. It completed without errors and then rebooted into some kind of updater (black background and some bluish emui colors) where it also took some time to finish thankfully successfully. I can right now see the phone booting and for what it's worth, the boot animation is once again the good old "honor" logo and not that ugly silvery "android" one
And now it's "Optimizing system...". I really hope it finsishes successfully as it's already a bit late here and I wouldn't like the phone to be unusable tomorrow :laugh:
36% ready...
46% it's kind of fun to watch this, and now 49%
I'd like to thank @pudup once more for helping out, I'm not really that much into flashing recoveries, roms and all that myself. Without your help I would probably be too scared to try doing something on my own :crying:
86%, 89%, 95% and 100%. Aww, what a relief Good old stock lock screen and wallpaper.

Update 11.1.1.1 installed successfully on OP 6T but is stuck in loading

Hello,
Anyone else having problems after this update? I did it now and my phone does not start anymore. Or at least it hangs in the loading screen with the red and 2 white dots.
I shut it down with power and vol + twice but with no effect. It does not react on the power cable being inserted. When it's powered off and I insert the cable it starts to the loading screen, currently showing 14 %.
How to solve this?
Thank you!
I can boot into recovery or fastboot. Not sure how helpful that is though.
try to format data if you're able to go to recovery. as long you have recovery and fastboot intact, it's basically not ****ed up yet
dewa5227 said:
try to format data if you're able to go to recovery. as long you have recovery and fastboot intact, it's basically not ****ed up yet
Click to expand...
Click to collapse
But how can I save my data? I mean when I'm in recovery I have to enter the password before, so the data gets decrypted. But with USB attached I can only see 5 files on my desktop computer.
I emptied the battery and loaded it fully, then restarted. After a long time it say "This device has entered an unstable state. Please try rebooting your device using the exit button below..." and so on.
I hope a data recovery company isn't the only solution.
Also, is there no way to repair it? Like running the update again or something?
Why is there no „apply update from adb“ option in the recovery menu of OnePlus? Apparently I could have used that to backup all my data from the phone.
I tried wiping the cache partition without success so far.
So did Android squeeze security so much that not even the owner can save his data in this status now anymore? A bit sad when they themself break the phone with an update then.
What about these recovery services that also recover data from harddrives? Do they break the phone when they do their thing?

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