I'm new to the OP6 coming over from the 5t. I was on the beta 12version OS on the5t which worked perfect for me.
5.1.9 is the only version I have had with the 6
But I have noticed:
- WiFi is hard to connect at times..have to reboot phone from time to time
- scrolling is slow and uneasy not smooth at all
- cameras auto focus is very slow at times, also I have to hit the shutter button several times before it will take photo
- from time to time won't recognize my fingerprint...
I don't know if it's just me or others are having the same issues with 5.1.9?? I hope they fix these issues with the next update...
No issues here. Try reflash the ROM through update settings
No issues so far
Gesendet von meinem ONEPLUS A6003 mit Tapatalk
Some of your observations I've read before. Try the 5.1.9 thread.
Except the camera sucks, from focus to take good pictures all the rest i also don`t have problems...
I don't really use the camera on any device I've had, so can't really comment on those issues.
However, over all being new to OnePlus myself first one I got the 6 I have to say the software on this device sucks. It's buggy, it's outdated and overall a complete and utter mess.
Wifi issue that I see and many others complaining about is that it constantly wants to stick with a weaker signal rather than handing off to the stronger one. I know this is an easy fix in an update by raising the threshold as on one of my Asus devices we had this problem and people were complaining and they rolled out a fix in a couple of weeks.
I also along with many others have networking issues where the device does not want to connect after being on Wifi or in an area where there is no signal at all. Upon exiting such area the phone just refuses to reconnect to the network and you have to use the airplane mode on/off in order to get it to reconnect. A few times, I've had to remove the sims completely to reconnect.
A few times, the phone has just frozen for a few seconds, no matter what you hit it doesn't do anything and in a few occasions the phone goes completely black like it is off and then comes back.
Sometimes you have to enter the password in a few times for it to accept, but I've also had the same issue with the fingerprint sensor.
Their dialer is complete and utter rubbish. Call drops, call waiting disconnects all callers, good luck with conference calling, they've disabled call recording. And because of the convoluted way they've done their settings 3rd party apps can't operate fully because they can't access the settings and return error messages.
IMO this phone is all hype with no substance behind it. If they don't fix their issues and quick this company will go the way of others, burning hot and heavy in the beginning with people singing praises how great it is and a year from now won't be a blip on anyone's radar.
Mate just reflash or return it. No one else has these issues. So either you are exaggerating or your ROM/device is faulty.
shailo said:
Mate just reflash or return it. No one else has these issues. So either you are exaggerating or your ROM/device is faulty.
Click to expand...
Click to collapse
How can you even say that? Their own forum is filled with complaints with networking issues, wifi issues, dropped calls, fingerprint and password not working. OnePlus even acknowledged the networking issues and said there was a fix in a past update. So you're saying that there is no issues even though OnePlus admitted there was?
Noone? Really, every single other person that has the OP6 doesn't have any issue at all? Clearly others do have the same issues, otherwise people wouldn't be complaining about them.
None of those problems.....so maybe something you install/done is affecting the phone.
Im a minimalist, so i did install basic things....everything works flawless....except the stupid camera...
Use the fastboot roms in here and reflash the entire phone. Something is definitely wrong with your device. Let's just hope it's a software issue.
Thanks for the input from all.... I think I might know the issue.... I'm rooted and I can't remember if I did a wipe dalvik/cache at the end... I'll reload it later today...
floridaman said:
I also along with many others have networking issues where the device does not want to connect after being on Wifi or in an area where there is no signal at all. Upon exiting such area the phone just refuses to reconnect to the network and you have to use the airplane mode on/off in order to get it to reconnect. A few times, I've had to remove the sims completely to reconnect.
Click to expand...
Click to collapse
I have had this issue before but never really had it often enough to consider it an issue until it was explained like this. I thought it was just my network (metro pcs) so I never really gave it much thought. Usually, I reboot and thought that was the only way to get it working again. Now I will try airplane mode. Thanks for this info!
floridaman said:
How can you even say that? Their own forum is filled with complaints with networking issues, wifi issues, dropped calls, fingerprint and password not working. OnePlus even acknowledged the networking issues and said there was a fix in a past update. So you're saying that there is no issues even though OnePlus admitted there was?
Noone? Really, every single other person that has the OP6 doesn't have any issue at all? Clearly others do have the same issues, otherwise people wouldn't be complaining about them.
Click to expand...
Click to collapse
I wouldn't use the one plus forum as a reference. The vast majority of issues are from Indian members and most issues aren't issues at all. They tend to have VERY high battery expectations, refuse to keep their apps updated, and seem to lack the general knowledge of how to search for solutions before starting redundant threads.
That's not a knock on the Indian population as a whole. Just what I've noticed over the last couple months there.
theaxis01 said:
I wouldn't use the one plus forum as a reference. The vast majority of issues are from Indian members and most issues aren't issues at all. They tend to have VERY high battery expectations, refuse to keep their apps updated, and seem to lack the general knowledge of how to search for solutions before starting redundant threads.
That's not a knock on the Indian population as a whole. Just what I've noticed over the last couple months there.
Click to expand...
Click to collapse
I'm well aware of what their forum is like, this isn't my first rodeo. I'm educated enough to realize that a lot of the complaints on that board are coming from a certain segment and 70% of it is utter and complete nonsense. But if you're going to throw out the baby with the bath water then you miss some real and crucial things. And just because a board is littered with ridiculous questions and a bunch of fanboys doesn't mean there aren't some problems and "no one" has issues. In particular when OnePlus already has admitted to some issues. One should also not assume anyone with a problem doesn't know how to update their device, or has tons of apps installed, and overall doesn't know how to use a device. You know what they say about assumptions.
floridaman said:
How can you even say that? Their own forum is filled with complaints with networking issues, wifi issues, dropped calls, fingerprint and password not working. OnePlus even acknowledged the networking issues and said there was a fix in a past update. So you're saying that there is no issues even though OnePlus admitted there was?
Noone? Really, every single other person that has the OP6 doesn't have any issue at all? Clearly others do have the same issues, otherwise people wouldn't be complaining about them.
Click to expand...
Click to collapse
I think you shouldn't take the 'no one else' part too literally. I guess you - and other who apparently reported the same issues - are unfortunately enough part of a small group with a lot of issues with their device. But most of us aren't experiencing these problems and just have a great device with great software.
Hopefully you can work out what the solution is.
Related
Maybe it's because I upgraded from an ancient AT&T Tilt (not Tilt II!) and this phone is just so much better that I don't notice the flaws.
But every post on here where people mention some bug or another and Mine does not have said bug.
My GPS works, even in the house (which I thought was not possible, because the GPS signal isn't supposed to go through walls)
My Battery lasts from 9:30 am until midnight with downloads, music, calls, video, browsing, and facebook. I have all of the default battery saving options.
My accelerometer/gyro work perfectly.
Please tell me I'm not the only one, because I am so happy with this phone, and it would be a shame if so many people where having problems that it became a flop.
Just my take on it. It is a new phone so there is still a lot of "unknown" about the phone. Also, if you go to any kind of forum like this you usually see a lot of issue/help threads rather than praise threads. Its just the way it is.
I got mine yesterday.. and love the hell out of it.. No problems at all so far, and have not been able to put it down. hahaha
Mine is great
I love my phone and have had no problems at all. and I love swpe, I almost forgot how to type
Jon
@TWiG420 I'm with you on that one.
Sent from my SAMSUNG-SGH-I897 using XDA App
I upgraded from a touch diamond and this phone is beastly or I just waited too long to upgrade
I did have a GPS problem though, it wouldnt lock on in like 15 minutes, but I changed the settings and I get a lock pretty fast now.
Lag? None. Touchwiz? Decent, and less choppy than launcherpro!
Phone is real good.
They sold almost a million Galaxy S devices before even launching in the states, and the only 'common' problem I have seen that is not obviously software is the GPS issues. But it seems like most can change around a few settings and be fine.
Most if not all of my issues are because I do not know android. Once one or two software updates come out (or cooks make some nice custom roms with bug fixes) most if not all problems I think will vanish.
Nope
No problems, except for the GPS issue. But I live in NYC, and the buildings have always been an issue when trying to connect to the satellites with any device. Anyway, with that said, no issues with the phone/settings/performance etc. at all.
asrrin29 said:
Maybe it's because I upgraded from an ancient AT&T Tilt (not Tilt II!) and this phone is just so much better that I don't notice the flaws.
But every post on here where people mention some bug or another and Mine does not have said bug.
My GPS works, even in the house (which I thought was not possible, because the GPS signal isn't supposed to go through walls)
My Battery lasts from 9:30 am until midnight with downloads, music, calls, video, browsing, and facebook. I have all of the default battery saving options.
My accelerometer/gyro work perfectly.
Please tell me I'm not the only one, because I am so happy with this phone, and it would be a shame if so many people where having problems that it became a flop.
Click to expand...
Click to collapse
I'll one-up you, I unplug my phone at 6:30 AM when I am about to leave for work and didn't plug it in until it started complaining at me 28 hours later. Thats pretty darn good given the screen size and the fact that I was using wifi and 3G throughout the day.
Coming from a Iphone 3g.
Got my Captivate on Tuesday. Rooted it, took off the junk. Mine is running great even with no new launcher and live backround. GPS works great too.
No bugs here and phone is way faster then any other phone I have ever used.
Mine is running great too. Maybe it's because I'm not a perfectionist, but I love my phone after removing touchwiz it's even faster too.
So far, so good. Any "issues" can be traced back to my ignorance of an Android-based phone, but being a persistent sort I've either figured out the answers myself or by trolling forums. I would venture a guess that most listed problems relate to:
1. Unrealistic expectations that this new phone should behave the same way, or very similar to an older phone, e.g., number of bars should equal previous phone's number of bars and stuff like that.
2. The results of newbies futzing within the depths of the phone without recognizing the potential consequences of their actions should they screw up.
3. Glitches or wishes that will be addressed in updates.
4. Real problems that can be rectified by a swap within the 30 days.
5. Imagined problems that can be rectified by a reality check.
...and so on.
In any event, I have high expectations and this phone has certainly come close to meeting them.
Now if I can just not drop it before I get a case. If it's not in my pocket I find myself holding it like it's an egg.
Jack45 said:
Now if I can just not drop it before I get a case. If it's not in my pocket I find myself holding it like it's an egg.
Click to expand...
Click to collapse
Hahah, I find myself doing the same exact thing! Curse my cheapness in choosing super shipper savings! I still have at least a week before I see my case.
Jack45 said:
If it's not in my pocket I find myself holding it like it's an egg.
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Click to collapse
I cant keep it in my pocket. I'm too busy playing with it.
TWiG420 said:
I cant keep it in my pocket. I'm too busy playing with it.
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Click to collapse
not to be that guy, but that's what she said lol
I keep hearing about this unfixed Nexus S reboot bug. I'm curious... is it really so widespread? Or is it only something a few people experience, like the luck of the draw?
I apologize if this question has been asked before. I'm considering buying the phone but can't decide if I should wait.
It always seems to pop up in the forums but it has never happened to me. I've had mine for almost a month now and it all seems to be perfect. No defects with screens or buttons or reboots. Maybe im just lucky...or people with complaints are just louder than ones who are satisfied.
The issue is real and Google have confirmed it. They've been working on a fix and the official word was an OTA update was going to be released this week:
Just a heads up that our initial tests look good and that we are expecting to send out an OTA within one to two weeks that will resolve the issue. Thanks for your continued patience!
Click to expand...
Click to collapse
code.google.com/p/android/issues/detail?id=13674
silfer said:
It always seems to pop up in the forums but it has never happened to me. I've had mine for almost a month now and it all seems to be perfect. No defects with screens or buttons or reboots. Maybe im just lucky...or people with complaints are just louder than ones who are satisfied.
Click to expand...
Click to collapse
Argh. I did not have this problem until yesterday (had the phone since January). Now my phone will reboot right after a call.
apreichner said:
I keep hearing about this unfixed Nexus S reboot bug. I'm curious... is it really so widespread? Or is it only something a few people experience, like the luck of the draw?
I apologize if this question has been asked before. I'm considering buying the phone but can't decide if I should wait.
Click to expand...
Click to collapse
I've had three Nexus S so far. The first one I picked up on dec 16th and didn't get a single reboot on - but the oleophobic coating on the screen was coming off in spots so I swapped it for another unit.
The second unit had issues rebooting. I saw it immediately - it rebooted while sitting on my desk. I could constantly recreate this by streaming audio over BT in my car - every 10-15 minutes it would reboot.
I picked up a mt4g for a few weeks to see if they could sort whether this was a hardware of sw issue (that thing is a brick to hold) and eventually picked up a third Nexus S once they identified it as a SW issue. This device has not rebooted a single time in the 27 days I've had it. I can stream audio and make long calls without an issue.
All three devices have operated with identical configurations. Based on this I'd say that some units are worse than others.
Maybe it's issue with the hardware tolerances and some hardware that falls within the accepted tolerance is not operating as expected and causing kernel panics as a result. This would explain why some have this issue constantly and others rarely or never see it. Perhaps it's something seemingly unrelated that everyone experiencing the reboots has in common. It would be nice if Google weren't so tight lipped about this. Supposedly the OTA will address these issues and moving forward it should be irrelevant.
I get this issue at least 60% of my calls (not that i call much). i have made 4 calls today, and 3 of them my phone rebooted during the proccess.
I am returning this to CW tommorrow for a replacment unit, i love the phone dearly but do not want to be robbed for £429 but not being able to take it back if they do not resolve.
It could be a batch issue, or something i guess, but that's not my job to find that out, that's for the people i paid for the hardware/software
I hope i get another unit, and if not problem free at least i can rely on a warranty, hopefully making sure if google slack on fixing this i can get my money back.
If it fixes soon or the new handsets ok, i can keep this lil beauty of a phone
I've had my SNS since launch. My phones has rebooted on me twice. It was right after playing a 3D game. Right after i exited the game the phone rebooted. Funny though, it hasn't happened again.
I've gone back to using my Desire until Google sort this out. For me, any call above 5 minutes has a 50% chance of rebooting the handset.
The handset (running stock 2.3.2 and un-rooted) will on occasion spontaneously reboot as well. Not good.
It is a bug that seems to be very limited in scope but is very serious for those affected. Personally, I've never had it happen to me or my wife.
Thank you for your replies, they were very helpful. I was keeping up with the OTA Bugfix promised by Google for the Nexus S. Although, that was promised almost 3 weeks ago and still no word from Google since. That's one of the reasons why I came here to ask for advice before I bought the phone. Although I'm curious to see if 2.3.3 resolved the issue. I know the 2.3.3 just lists API changed, but I wouldn't expect them to list bugfixes on a list of API changes.
I think I'm ready to buy the phone and hope for the best. I'll probably just get Best Buy insurance just to be safe.
apreichner said:
Thank you for your replies, they were very helpful. I was keeping up with the OTA Bugfix promised by Google for the Nexus S. Although, that was promised almost 3 weeks ago and still no word from Google since. That's one of the reasons why I came here to ask for advice before I bought the phone. Although I'm curious to see if 2.3.3 resolved the issue. I know the 2.3.3 just lists API changed, but I wouldn't expect them to list bugfixes on a list of API changes.
I think I'm ready to buy the phone and hope for the best. I'll probably just get Best Buy insurance just to be safe.
Click to expand...
Click to collapse
Getting the insurance is definitely the right choice. I hope you enjoy your phone and your stay here!
I get periodic reboots on both my phones.
It is not that noticeable, since it often happens when I am not using the phone and unless I glance at it and see the start animation, I may be unaware of it.
But it has happened during a call as well (couple of times on each phone) and then it is definitely noticeable.
I have this bug... not during phone calls but random reboots. 2-3 a day. I hate it but its tolerable.
Weird, I don't have this bug
If flashing a custom rom, the problem will be solved? Since i am considering if i should get Nexus s later on.
Thanks
A few people here and there have been starting to have this problem pop up- including me.
My phone was perfectly fine with absolutely no problems with the touch screen but about three days ago, my phone started acting weird.
At that time, I was running CM 5.1 nightly and then dirty flashed over to the latest. I thought that this was the problem and so I did a clean flash but still the problem was there.
Went back to the original CM nightly that I was previously on and problem is still there.
Tried many different ROMs but the problem is still there..
I can't type out a sentence without my phone failing to register a touch and sometimes registering rapid touches as one - the same problems before Synaptic released a 'fix' for this issue.
At this point, I don't really know what to do but it's aggravating that a phone can't do it's basic tasks such as type.
The phone seems really sluggish when I type - which I haven't encountered before this which slightly leads me to believe that input lag is the crux of the problem however, I can't say for certain.
Can anyone with more expertise help me with this?
Same issue
You_got_owned123 said:
A few people here and there have been starting to have this problem pop up- including me.
My phone was perfectly fine with absolutely no problems with the touch screen but about three days ago, my phone started acting weird.
At that time, I was running CM 5.1 nightly and then dirty flashed over to the latest. I thought that this was the problem and so I did a clean flash but still the problem was there.
Went back to the original CM nightly that I was previously on and problem is still there.
Tried many different ROMs but the problem is still there..
I can't type out a sentence without my phone failing to register a touch and sometimes registering rapid touches as one - the same problems before Synaptic released a 'fix' for this issue.
At this point, I don't really know what to do but it's aggravating that a phone can't do it's basic tasks such as type.
The phone seems really sluggish when I type - which I haven't encountered before this which slightly leads me to believe that input lag is the crux of the problem however, I can't say for certain.
Can anyone with more expertise help me with this?
Click to expand...
Click to collapse
Im having a similar problem. I cant type a single sentence without errors. It doesnt register the touch as well few times. Using a device is so sluggish.. hate it. Tried many roms with clean wipe but without any success. Would be nice if anyone could help with the above issues.
I have similar issues and I don't think it's a software issue - I have never flashed a ROM. I think it's hardware problem, probable the earthing suggested in this post:
http://forum.xda-developers.com/oneplus-one/general/fixing-ghost-touch-grounding-issue-hint-t2951000
There is an app that re-calibrates the touchscreen every time you turn it on, but it doesn't completely solve the problem for me and also prevents unlocking until it has completed, which is annoying. The fact that a re-calibration is needed to even achieve a little stability is consistent with an earthing problem.
If mine gets any worse, and I think it will, I'm going to investigate a warranty claim, but that sounds like a few weeks with no phone, which I can't tolerate.
hi, i'm experiencing the same problems. you can test this when registering 2 touches on the same Y axis (try with anyone of touch test apps).
I think that this is popping out to a lot of people in this moment because of the hot days kicking in. in fact, if your phone is cold (try to put in a fridge for 5 minutes) it will work perfectly, but when it will become hot again in your hands the touch will start to freak out again
What sucks is my phone was perfectly fine a few days ago and we've only had an increase of about 5 deg F over the week.
Occasionally the capacitive buttons don't register either.
Same thing here. Perfectly working screen, flashed 5.1 unofficial some weeks ago and no matter wich versión of cm or what kernel, randomly ghost touches happens.
Now with official 5.1 and ak 200 works better, but it's still there. There must be some kind of firmware/software problem, It's too curious that this issue begin to happend to many people at the same time.
My bro has the same problem, some days after flasing CM12S the screen doesn't feel as responsive anymore.
The screen isn't able to handle multiple touches anymore what makes typing really annoying, scrolling through settings also goes really slow.
Tried flashing latest 12.1 nightly but I don't think any ROM will be able to fix it.
No idea what caused it and if there is a way to fix it.
ZuLa said:
Same thing here. Perfectly working screen, flashed 5.1 unofficial some weeks ago and no matter wich versión of cm or what kernel, randomly ghost touches happens.
Now with official 5.1 and ak 200 works better, but it's still there. There must be some kind of firmware/software problem, It's too curious that this issue begin to happend to many people at the same time.
Click to expand...
Click to collapse
This is exactly what happened to me and it seems like it happened to a good number of people around the same time. Either 1)It's a huge coincidence 2)OnePlus rigged our phones to go haywire around this time or 3)Something in one of the nightlys got messed up for a few people however like you said, flashing new roms for kernels doesn't help anymore which makes me want to do a complete wipe - Internal data included.
Same issue
I was sure it's the heat some time back but then this touchscreen fixer app in the Themes and Apps section is actually helping. That makes me wonder if its the firmware, coz the problem only kicked off after the CM12.1 update. A few of my classmates purchased the OPO at the same time as I did and they dont have this issue (they didnt go to CM12.1).
Any tips on what firmware/ROM to revert to?
Edit: I also flashed the Oxygen OS firmware.
It's not a change in the firmware, mine did it spontaneously. It's hardware. OnePlus will do everything they can to spin a software story and indeed it will often be possible to partially mitigate in software, but ultimately everyone with this problem should be getting a replacement. That could be a lot of people.
patp said:
It's not a change in the firmware, mine did it spontaneously. It's hardware. OnePlus will do everything they can to spin a software story and indeed it will often be possible to partially mitigate in software, but ultimately everyone with this problem should be getting a replacement. That could be a lot of people.
Click to expand...
Click to collapse
I'd love to see how you jumped to such a definite conclusion. I live in a warm climate to begin with, temperatures are actually lower now than they were a month and a half ago, and the CPU of my OPO has definitely risen above the 41-45 Celcius range that people seem to quote for this current wave of issues (and I have corroborated with my own testing). However, if I go to the recovery, the touchscreen seems to have normal responsiveness, regardless of the CPU temperature. Unless it was a built in hardware malfunction set for a specific moment, the probability of a sample, even of this size, where a series of individuals can all see the exact same lineup of hardware-based issues occurring at the same time, is too ugly for me to try and imagine calculating. But I would fare to bet it isn't high.
However, if a set of users are all changing their software as new versions and builds come out, just as the release occurs... At least then you have a series of events occurring all at the same time. Not causation, but at least there's a stronger correlation than "it's warming up so now we see the hardware defects".
The temperature range this "defect" is being attributed to can be reached quite easily in normal use in temperate areas, but even in colder climates, it should be simple to reach such temperatures if the phone isn't underclocked, as the phone is set to charge, or even if the phone is running a software update of some kind, and countless other things.
TL;DR - Don't jump to conclusions that fast, weather changes aren't a strong correlation.
hyshion said:
I'd love to see how you jumped to such a definite conclusion. I live in a warm climate to begin with, temperatures are actually lower now than they were a month and a half ago, and the CPU of my OPO has definitely risen above the 41-45 Celcius range that people seem to quote for this current wave of issues (and I have corroborated with my own testing). However, if I go to the recovery, the touchscreen seems to have normal responsiveness, regardless of the CPU temperature. Unless it was a built in hardware malfunction set for a specific moment, the probability of a sample, even of this size, where a series of individuals can all see the exact same lineup of hardware-based issues occurring at the same time, is too ugly for me to try and imagine calculating. But I would fare to bet it isn't high.
However, if a set of users are all changing their software as new versions and builds come out, just as the release occurs... At least then you have a series of events occurring all at the same time. Not causation, but at least there's a stronger correlation than "it's warming up so now we see the hardware defects".
The temperature range this "defect" is being attributed to can be reached quite easily in normal use in temperate areas, but even in colder climates, it should be simple to reach such temperatures if the phone isn't underclocked, as the phone is set to charge, or even if the phone is running a software update of some kind, and countless other things.
Click to expand...
Click to collapse
The outside temperature being warm would keep the screen hot for a prolonged period of time as compared to the phone heating while charging or intense usage. However, your recovery argument is spot on! The touch works flawlessly in recovery!
goldengargoyle said:
The outside temperature being warm would keep the screen hot for a prolonged period of time as compared to the phone heating while charging or intense usage. However, your recovery argument is spot on! The touch works flawlessly in recovery!
Click to expand...
Click to collapse
Well I guess it's good that it's not hardware damage.
Has anyone tried going back to android 4.x to see if it helps- if it really is software?
Surprised there hasn't been more people experiencing this issue given the number of people going to android 5.x
I have the same frustrating issue
Same here, works fine in recovery. Also had this issue arise after the first bout of touch issues: https://www.youtube.com/watch?v=yoFYcFawTI4&feature=youtu.be
(clearing cache seems to alleviate that particular problem)
I think it's a software issue. I mean possibly there is hardware problems too but mine started appearing only after I installed the 5.1 update... also some things for me feel like a software issue for example when scrolling instagram back up to the top. as soon as it gets to the top it bounces back down again.. seems like software problem to me.
This is definitely a hardware issue. My phone was working perfectly. Until I went on a 5 days trip and used it for navigation, and went very hot. Up until then I was on the same CM12 rom for weeks without a problem. Since then, I've flashed many roms and the problem persists. It's definitely a hardware problem. For me it occurs whenever the phone runs a little bit hot. Practically all the time when I'm on 3G. When the phone has been in my pocket with 3G on, it's almost impossible to unlock it when I try to use it.
I contacted Oneplus a week ago and I still try to get them to RMA the phone. They've sent me all sorts of crap emails, I wiped the phone and now they ask me to shoot a video to showcase the problem. This company has the worst customer service you can find. As much as I like the pricing, I won't be bothered again with their devices. I only hope they'll RMA it otherwise I'll open it myself and try to fix the grounding issue. There is a detailed how to which also explains what's the problem.
I always had it but it was so minim that maybe couple of times a day weren't that big problem!
Just yesterday and today the issue is now intolerable! I removed the screen protector and used the stock lollipop keyboard (bcz swiftkey is kinda slower the issue was there more).
It's still very annoying and I can't type easily! I had to remove flow/swype feature to minimize it further!
Seriously considering buying another phone although I wanted to keep it for a year at least! But the hate is growing on me...
HAha exact same problem here happening since 3days.
I was on Euphoria 29/3 build. I flashed ak kernel, after reboot i couldn't type properly anymore. I was like damn, maybe its bad kernel setting or so. Didn't help.
Cleanflashed 3 roms since then, didn't solve anything. All tho touch works fine in twrp for me. So im really clueless. Swiping does seem to work better for some unknown reason to me!
The ghost swipes while typing is driving me crazy. Thinking of going back to 5.0.2 to see if that helps. Do I need to flash an old firmware to go back to a previous Android version
Well, I've been using my Oneplus since a pretty long time, and I decided to list all the issues I have since I got it. It's pretty long so stay sitted.
- Ghost touches on touchscreen.
- Touch screen becoming suddently unresponsive.
- Never could manually select my carrier.
- Never could connect to carrier network.
- Never could download MMS.
- Never could connect to LTE/4G, even though the APN was correctly set up.
- Camera freezes randomly.
- Phone keeps waking up for no reason (the touch to wake keeps getting triggered, certainly a ghost touch issue).
- Photos are pretty bad, stabilisation sucks.
- Call app keeps randomly crashing, only solution to use it again is to reboot the phone.
- Messages app keeps randomly crashing, only solution to use it again is to reboot the phone.
- Random system crashes (something similar to a segfault somewhere in the UI management code).
- High battery drain (I mean, REALLY high, like, "a full battery in half a day" high !).
- SMS sending/receiving fails very often.
- GPS fixe is unreliable, it keeps draging my position over the whole town and never settles.
- Compass is unreliable, according to it, I keep spinning around, even after a recalibration.
I guess that's about it, I am missing some, but that's already pretty long.
I tried everything and made a clean install after each update to be sure, and the problems kept on adding onto each others.
The only thing that could explain that could be very poor build quality and Cyanogen mod's team incompetence (yeah, these guys really can't code properly, putting their ROM on the phone was a big mistake from OnePlus).
I would like to precise that I treated the phone very well, it never fell down, it doesn't even have a little scratch. It really feels like using one of those counterfeit phones, even though I got it from the official online store.
How many of these issues did you have ? And if you did, how did you fixe it (if you could ever fixe them) ?
There's something pretty wrong with your phone, it shouldn't act like that. You need to provide some more information.
What build are you on?
Is your bootloader unlocked?
Do you have a custom recovery?
Have you modified it in any way?
What was the last update you took and how did you apply it?
I have similar things happening to mine.
I've treated it well with no major damage to the phone.
After having it from a year and a month I've noticed that it's started. I've updated normally through OTA to CM12.1-YOG4PAS1N0.
Never rooted ( really considering it now, was very lazy haha ), never customised just kept all stock.
The problems I am having that really are concerning me :
- Very high battery drain (doesn't last 4-5 hours at most).
- Very high CPU usage (and hence the phone getting quite hot) thought it was the google play services bug, didn't change when I applied the changes.
- SMS taking a while to send (between 1.5~2 minutes for a message to send).
I'm thinking of factory restoring my phone, just want to find something decent to back my important data up (e.g. sms, some app data) [anyone welcome to suggest anything, I'm still looking].
If I factory reset I will post any results of what happens.
As I've stated in another forum thread started by the above user, I have had a lot of the aformentioned problems and worse.
We've both described our issues in that thread and as I've stated I'm growing so weary. I had my PC fail on me last year and spent all year chasing warranties and RMA's and having to coax companies, who are legally bound to do what I am having to beg and threaten before they do it. Then this year I get a defective OnePlus One and One Plus themselves ignore, deflect, delay and misdirect me. I've had the phone 10 months now and I've been complaining and fighting for 6 months with the above problems and I was only just offered an RMA (or RRR as they call it) this month. That's 6 months of begging, pleading and then demanding. Safe to say I have sought third party legal advice and will be taking this as far as it can go.
I would make contact with them as soon as you can regarding these issues or they will only use that against you.
Hi there,
I'm one of the many that's been hit by the call quality issues of the Pixel 3. I use a Pixel 3 white with Tele2 in the Netherlands and I cannot make or receive calls when the problem hits. I also have the problem where I'll cut out every 20 seconds or so any people will tell me they can't hear me.
Restarting it fixes it temporarily and then it just goes on again. It's ridiculous. I'm on my second phone already.
I've found that when this happens, when I go to settings in the Phone app, go to calls and then call forwarding or additional settings, nothing loads. It may even say SIM read error. When I restart the phone, and I can make phone calls properly again, these settings load again. Seeing as these settings are loaded from my SIM settings, I have a feeling something with the phone reading the SIM isn't quite right.
Got T-Mobile NL and especially at home, most times, people can't hear me properly.
call quality
I'm on verizon, and when I call into work conferences from home, I get complaints that I sound like I'm underwater. I've tried disabling advanced calling and that doesn't change anything (was a recommendation in a Google forum). I haven't experienced dropped calls yet, but I don't make a ton of phone calls, so that doesn't mean much.
There are tons of threads like this talking about sound issues when calling. For me the only problem I have is when someone calls me they cant hear me on speaker phone until I turn that off and talk on the regular mic. I dont know why Google hasnt addressed it yet? Leads me to believe that it may not be a software issue that it is more like a hardware problem so they will just keep swapping them out until you are good or they are done swapping and your screwed.
Super-Veloce said:
Got T-Mobile NL and especially at home, most times, people can't hear me properly.
Click to expand...
Click to collapse
Same here, if a call goes through. Usually it won't even connect
Archangel said:
There are tons of threads like this talking about sound issues when calling. For me the only problem I have is when someone calls me they cant hear me on speaker phone until I turn that off and talk on the regular mic. I dont know why Google hasnt addressed it yet? Leads me to believe that it may not be a software issue that it is more like a hardware problem so they will just keep swapping them out until you are good or they are done swapping and your screwed.
Click to expand...
Click to collapse
It's so strange, it seems like a software issue. I got one replacement and it does it as well. But a restart fixes it and doing some of the cache clearing fixed it for me for 3 days. Now it's back again.
It would be nice if it were a software issue but it doesnt even seem to be on Googles radar to fix? If they just swap out enough phones for the next few months until the next phone is announced by Google, everyone will want the Pixel 4 and forget about these issues.
Legendhidde said:
It's so strange, it seems like a software issue. I got one replacement and it does it as well. But a restart fixes it and doing some of the cache clearing fixed it for me for 3 days. Now it's back again.
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Click to collapse
P3 white / SIM O2 Germany. I have No problems.
The SIM card is not the problem. When I had my Pixel 3XL and my wife had a Pixel 3, we replaced both our SIM cards. This failed to resolve the issue with both phones. Go read the official product forums. Too many people have ruled that out.
After 3 months without the ability to make phone calls, the only troubleshooting step that worked was to returned the phones and get another model (Oneplus 6t). Calls have been crystal clear using the same SIM cards in all the same environments.
This is either a software issue, or a component issue. I suspect its a component issue. I would put money that there is a bad transmitter or chip-set in the phone. As someone who works with electronics on a daily basis, the intermittent nature of the problem follows the type of symptoms I see when a circuit is slowly building stray capacitance and has no way to bleed out extra potential. Similar to static electricity. This would explain why it goes away for most people for a brief period when they power cycle their phone. It would also explain why not everyone experiences it.
Google may be able to band-aid the hardware defect with software by actually cutting out HD quality on calls and fudging it, and most people won't be able to tell the difference. They might have the ability to power cycle and fulling resent a single component after each phone call. They did the same type of thing when the bottom speaker on the 3XL was buzzing at certain frequencies. They simply programmed the software to prevent the bottom speaker from playing sounds from within those frequencies. Most people aren't going to notice that one of the two speakers is slightly muted.
The only way to remedy this is to have 4g enabled at all times. Calls should then be using volte or HD voice and the issue goes away.
I anable 4g even when wifi is on and calls on both my Pixel 3 (Sold) and Mate 20 Pro are clear and rock stable if not a tiny bit tinny or raspy at the high end due to HD voice.
This is on EE Uk , but I would imagine is similar on cariers from other countries.
On a side note, with O2 I do not have this issue at all so maybe it's something to do with the frequencies or bands the mobile operator is using.
It is definitely not related to the SIM. I have replaced my regular SIM with eSIM on T-Mobile CZ and I still have this issue. I have even transferred my number from Vodafone CZ due to my contract expiring, and its still there.
Hoping after Android Q , this issue will shine [emoji848][emoji848][emoji848]
Sent from my Pixel 3 using Tapatalk
I have this issue too, updated to the Android Q beta in hopes this would stop it from happening - but it is still happening.
I can hear everyone perfectly well but they say I am breaking up or sometimes I hear terrible interference and the call is dropped. Tried all the troubleshooting steps.
One thing is I noticed if I am using hands free (car's bluetooth or the pixel headphones) the issue never occurs (so far). I am thinking the antenna might be interfered with while it's in my hand. Can everyone try using hands free solutions while not holding the phone and see if it persists?
Thanks
Factory reset and removal of certain third party apps seems to have fixed the problem for me
Div250 said:
Factory reset and removal of certain third party apps seems to have fixed the problem for me
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Click to collapse
and now we need to know which are those "some 3d party apps"
please, thank you
Remove recently downloaded apps one by one , restart phone normally, then make a call to see if removing that particular app solved the problem. If not, continue until you do find that app. In my case, I had my suspicions on the two that I removed and that was it.
check SIM for scratches
My SIM card is scratched. Could the phone be damaging the SIM upon insertion?
I saw on another forum that their call quality issues go away when they use the headphones that come with the phone. So that would not be consistent with a SIM issue... hmm.