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Sorry to bother anyone, just had a quick question that I have been unable to resolve.
I purchased an I-Mate PDA2K from eBay. The listing stated that it had only been used for three days. When I received it and checked it over, I tend to believe this.
However, when I try and register at Club I-Mate, it tells me that this device has already been registered.
I have tried to contact the seller to see if he would help me out, and he has ignored my emails.
If anyone has a "Work Around" or another idea, please send it my way.
Basically I just want to get to the files. I have found all of the ROM updates through this site, so maybe there is nothing else I need anyway!
This board is awesome, by the way, and I have really enjoyed reading what tips and tricks each of you have come up with.
Most operatures restrict there support sites to thier users only which makes sense if you think about it.
Its a shame that your seller has not modified his profile for you.
As a comunaty we have many users that check their operators siites for updates. These are then posted to wiki and a thread is opened.
In the case of I-mate you are in good hands. Check wiki for the work around. Its in plain text.
Afternoon guys, Flame me if this has already been discussed but thought I pass the news of my repaired Vario 3... It had upon it Winmob 6.1...HEHEHEHE oh
Unfortunately I had to pass the poor little blighter back has it still had not fixed my original issue.
Thankfully as this issue has been going on for a while they kindly replaced it with a brand new Vario 3
The bad news the new Vario 3 had Winmob 6.0... Ah never mind. Any how, SBE are T-Mobile’s logistics repair centre and if this is the case then the official release should be soon on the web site (Well I hope, but I could be proven wrong.)
Apologises is this is old news... I've not had the time to search the issue, but know from past experience it can take a while from SBE to official.
This is all good and all but I don't understand why t - mobile have taken so damm long to rollout windows mobile 6 to its HTC devices. Its been out for a while now after all ...
psychoben87 said:
This is all good and all but I don't understand why t - mobile have taken so damm long to rollout windows mobile 6 to its HTC devices. Its been out for a while now after all ...
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Click to collapse
I spoke with a Tmobile insider, I've even seen the Demo room in Hatfield where all the little devices are on show to the business peeps. I got the impression from both parties that the testing of this device along side the network must be fully working. If anything fails they start again and put the date back. But may I stress both parties were coy to admit what the faults were.
I dared to mention the Vario4 and a smirk came along his face with the Phrase "i'm not at libilty to say when that device will be available"
About time! I'd almost given up hope!
Shame I've fallen in love with Manila type ROM's now.... but this should be useful to flash the device back to stock T-Mobile whenever I come to sell it on or have a problem.
Thanks for the news, I'll keep a look out for it.
(And hopefull Tmobile will release the Vario4 soon, Im looking to upgrade in December! If not... I'll have to take my business somewhere else!)
I recently received my UK Vario III back from repair to find it had been updated to 6.1 too. Unfortunately it seemed to be buggier and leakier than the original 6.0 :-(
I've since put PDACornerUltimate on and find it a much more worthwhile upgrade
It seems that a lot of companies are really taking advantage of twitter to communicate with customers at large. Some examples are Verizon and HTC announcing the Eris OS update, Sprint has announced items via twitter. Lot's of people follow these companies and I am sure that these companies search twitter for references to there name.
So I propose that we use the power of twitter to send a clear message to Sprint that we would like an Android 2.0.1 update and that we would like some sort of news confirming it. We don't need exact deadlines but just knowing that it's coming would be great news for the community. It would also benefit Sprint in the long run because potential and current customers would have a little bit more faith in buying a Hero at 179.99 knowing that it will be getting an update.
I am going to post this to a few other Sprint/Hero related forums. Everyone can start twitting now or we can try to get some clear defined message written out that we can all retweet. Please post any thoughts, inputs or messages that you have twitted @Sprint.
My twitter ID is kennyidaho.
You do know that HTC announced we would be getting 2.x on Twitter about a month ago, right?
http://twitter.com/htc/statuses/5243593307
Flipz beat me to it.
I was googling for the article where HTC Confirmed it. They wouldn't bother with the update for CDMA Hero if Sprint wasn't going to give it to us. It costs them too much money to build an OS/Rom for a phone just in case Sprint ever asks for it.
Yes but nobody knows for sure if this applies to CDMA Hero's (we do know that it applies to GSM Hero's because of the leaked ROM - is there any proof a CDMA rom has been created?). HTC control's the update process on GMS Hero's, however Sprint has to request and push an update to Sprint Hero's. HTC is primarily a GSM manufacture and will cater to those devices first.
Assuming that HTC's announcement regarding Android 2.0 applies to carrier branded devices is as naive as assuming that the successor to the Hero (to be announced in February) applies to Sprints Hero.
Trust me I would like to hope it's true. Having Sprint and HTC devices in the past I know that just because HTC updates it's GSM equivalent it does not always indicate CDMA devices will receive the update (or will be updated in a timely manner).
Well if its been confirmed well what's the harm of twittering Sprint
No harm...
Just seems like a waste, one way or another we will have a 2.1 update.
Kcarpenter said:
No harm...
Just seems like a waste, one way or another we will have a 2.1 update.
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Myself and I am sure many others grow tired of the waiting game with these devices. In the end the main goal really is to see sprint open up a little bit.
If Sprint has ordered the update, if it's in testing and is slated to be released sometime first quarter 2010 then what's the harm in telling us? Verizon can notify it's customers that their Droid Eris, which is basically the same phone as the Hero, is getting updated - Sprint can take that risk too!
Right now Verizon is blitzing the media with Droid this Droid that, update this update that. What's sprint doing? A 5 second mention on a commercial also advertising the Pre and Tour?
Kcarpenter said:
No harm...
Just seems like a waste, one way or another we will have a 2.1 update.
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just saying, in the time it took you to type that out and post it here, you could just as easily have tweeted something to sprint about getting the update.
how are you so absolutely positive that we'll get it? do you know something the rest of us don't?
all i'm saying is that it's not a waste to tell them what you want, whether or not you already know you're going to get it.
I agree totaly. We make huge investments in these devices, especially those of us who don't get them by signing a new contract. Personally I have to have the coolest gadget on the market, its my kryptonite. To that note also, Sprint does have the best service converage and price in my area. So I can't afford necessarrily to go else where. Damned if you do Damned if you don't. We are at the mercy of the phone company and until we get the portablity openness in the U.S. that our European counterparts have, we are stuck with what we get.
That being said, the Devs on this forum and else where make the phone what its worth, not Sprint. Luckily in our case, "There is always someone smarter than you". Meaning Sprint can hold out all they want, we will get ours eventually. I am sure we can yell and scream and cause a fuss, but I don't see the merit behind it. Kind of like getting upset with the Customer Serivce reps at sprint when we call to ask the status of the update, you can yell at them all day long and nothing will get accomplished other than making them pissed and ruining their day.
Just Twitter don't be upset just ask nicely, what id they respond back with next week. Then the debate can hold off on thief build and relax
Gah, I even went out and made a twitter account for you guys. Now knowing I have a twitter account gives me the chills... I feel like a 'myspace' person now.
@sprint and @htc right???
@kcarpenter5407
Kcarpenter said:
Gah, I even went out and made a twitter account for you guys. Now knowing I have a twitter account gives me the chills... I feel like a 'myspace' person now.
@sprint and @htc right???
@kcarpenter5407
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Hey Twitter is nothing like having a MySpace account, granted most people mis use by updating about nothing. I follow cnn, some journalist that I like and some online stores and ESPN plus a couple sports teams. Which has Me do less surfing cause all the info comes straight to me
If u decide to give Twitter a try may I suggest if you find someone intresting follow them and check out who they are following
I don't see any harm in this... I'm going to twitter Sprint here in a few
I was being slightly facetious.
Well HTC posted a response nothing from sprint
Just chatted again with Samsung Support and there is no additional update coming out to fix the GPS. Anyone wanting to jump ship waiting for a fix, can jump now.
here is my chat log...
Please wait for a Samsung Agent to respond.
You are now chatting with 'Alice '
Visitor: hello alice
Alice : Hi, thank you for contacting Samsung Technical Support. How may I help you today?
Visitor: I had chatted with support last week about the over the air update to my captivate phone via att.
Visitor: the samsung rep told me not to do it
Visitor: which i did not.
Visitor: I did notice that a Kies mini application is now listed on your website
Visitor: should i install that? will that give me the update to my captivate phone?
Alice : Yes, that's correct.
Visitor: I understand from my previous chat session that a gps update was coming
Visitor: before the end of september
Visitor: is the update from this Kies mini program that update? or something else?
Alice : The update was for the firmware and to fix the GPS issue as well.
Alice : I'm sorry, the update is not for Kies.
Visitor: I was told that the update, wasn't the gps update
Visitor: and it wasn't ready yet, and that when it would be ready it would be on the samsung website
Alice : I'm sorry for the mis-communication.
Visitor: after speaking with my friend who applied the update, he said his gps didn't get any better
Alice : The update was for the firmware which also enhances and fixes the GPS issue.
Visitor: is the over the air update the same as the one from the Kies mini?
Visitor: so is it fair to say, that this is "the update" and no other ones are coming out to fix the gps issue?
Alice : No, the firmware only updates the connectivity name from Samsung Kies to Kies.
Visitor: i do not understand your last reply
Visitor: once i load the mini kies software, it will push out an update with the last letters JH7
Alice : I understand your concern.
Visitor: this firmware or fix is the one to fully address the gps issue?
Alice : Yes, that's correct.
Visitor: there are no other updates coming out before end of september?
Visitor: so i am to expect the next update will be android 2.2 operating system?
Alice : Please click on the link given below to access the article with instructions to update the handset:
Alice : http://ars.samsung.com/customer/usa...ID=2&PROD_SUB_ID=557&PROD_ID=558&AT_ID=339171
Alice : The Update is not for Android 2.2.
Alice : In the future, the device should be upgradeable to Android Froyo 2.2.
Alice : Important Notice: Samsung Customer Care has no knowledge of when/if a release will be made available prior to official release.
Visitor: what i am trying to get at.. is there any other gps fixes or updates coming out to make the gps respond better
Visitor: i think there maybe an issue with my phone because i am unable to check for a software update
Visitor: it says it can't connect to att servers
Alice : The link provided is to update the handset and if the fix for GPS issue.
Alice : In this regard, I suggest you try updating the handset after a while as the network to update is now al a maximum load and may take some time.
Visitor: i read the article
Visitor: and it does not say there is a gps fix or update in it
Visitor: sorry
Visitor: see it now
Visitor: ok will try kies mini route.
Visitor: if my gps is still not working properly what do you suggest?
Visitor: a replacement?
Alice : Typically Samsung warranty covers repair only, unfortunately I do not have the authority to offer any exchanges at this time. If you would like to only discuss an exchange at this time, I can recommend that you contact our Voice support at 1-888-987-4357, Mon-Fri: 7 AM - 9 PM (CST), Sat: 9 AM - 6 PM (CST).
Visitor: I of course have to try the update first...
Visitor: but in your opinon, should i request an exchange if it does not work?
Alice : If you experience any issue after updating the handset, please call the above provided phone support for the options available according to the situation.
Visitor: ok thanks for your help
Samsung supports are typically clue less. Don't take their words for anything. For all I care, you might just chatted with a bot.
great bot! check out the link the bot sent me... clearly it says gps update.
Krad said:
great bot! check out the link the bot sent me... clearly it says gps update.
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Click to collapse
Yes, that's what the info they got. Remember Samsung publically said the same thing when JH7 is first released. Support CSRs are the last person to know any upcoming updates. That shows how bad Samsung support really are.
Great, Samsuck totally screwed us with this
I'll give Samsung/ATT until the end of September to get an actual GPS fix out, like they said they would.
I have already called AT&T about the issue and they are prepared to give me another phone of my choice if I decide to send it back to them.
Otherwise, I will probably sell it and go back to a Nexus One or maybe attempt to get a Telus Desire. I think it has the ATT 3G bands.
Alice seems to frequent these forums from Samsung chat logs. She never seems to know whats going on either.
I just went up through the ranks of Samsung customer support right before posting this. Chat first, won't waste your time posting it here as it has already wasted enough of my time. Second, phone call to "tier 2" support, had me do a battery pull and restart, obviously a waste of time, got transferred to "tier 3" support, apparently the highest level of support and where I was really trying to get anyway. Had me go into settings and turn on "wireless networks", yet another complete waste of time. However, I wasn't looking for him to fix it over the phone, I only wanted information.
Believe me when I tell you I held his feet to the fire looking for some information on whether or not there was ANY information or ANY update coming out AFTER the JH7 OTA update. He assured me there was no information on any other update in the pipe other than JH7 which had obviously already been released. I did get him to divulge that they have had "a few" other calls from people who's GPS was still not working even after the update and that the calls that had come in so far were only for the samsung captivate and that they hadn't had any other calls in regards to the other Galaxy S phones on the other carriers which seems suspect to me since to the best of my knowledge, all the other Galaxy S phones share the same GPS problems. He said all he could do was take down my information and pass it on to "research and development". I even tried to get him to transfer me to research and development to no avail.
In the end, the only recourse I had was to mail a letter to "Customer Relations" or some such thing in Texas explaining my situation. I really believe that the only thing I took from the conversation that was of any real use is that the only way they are going to do anything about the problem is if they get enough people calling and complaining about it.
Do yourself and all of us a favor and call in to voice your concern with getting the problem fixed. It only takes a couple of minutes and maybe someone will be able to get more information than I was able to. 1-888-987-4357. Sorry I don't have better news to report.
topshelf95 said:
.... thing in Texas explaining my ....
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What city, I might drive there
From a phone on an app
samsungs crappy support ftw!
Another post about an uninformed service rep - taken as gospel.
I really wish all the people that posted and believed this stuff would actually jump ship - then the forums would have less junky alarmist posts.
I have to say, that was somewhat painful to read. You pretty much railroaded her. You kept making multiple unrelated statements and mixing them with multiple questions before giving her a chance to respond. I don't feel like you could learn anything that way.
k2snowboards88 said:
I have to say, that was somewhat painful to read. You petty much railroaded her. You kept making multiple unrelated statements and mixing them with multiple questions before giving her a chance to respond. I don't feel like you could learn anything that way.
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Click to collapse
Good point, it was really hard to read that. It may be an automated bot it may not be, but the questions were so all over the place that it was impossible to tell what was going on.
Again, if this was a person making matter of fact statements - it is not someone in the know. It is just a 1st or 2nd level tech support person and they never know what is really happening in the dev world.
I didn't think there would be such a backlash against me about this thread. I was trying to be helpful and let others know that according to support, there isn't another update for GPS.
If you want to believe it is a robot, or canned, or some dumbass they put on the chats is your right. But my bubble has been burst and I don't think another fix is coming.
My strategy was to try and see if Alice would slip and let me know if there was a gps update coming out. She did not falter.
I would love to be proven wrong and would love to see the magic bullet gps fix, but i have zero hopes of that now.
The gps is big for me, but the rest of the phone is great.
I think everyone can agree this was a debacle for Samsung, and my next phone will probably be an HTC.
I will also keep most things to myself as well because clearly they are unhelpful in this forum.
We all know there is Froyo update that will be coming in a month or two. Samsung has the time to tweak the GPS more or even fix it in Froyo build.
But I don't think there is any Eclair 2.1 GPS fix in the works. All indications are Samsung has decided to move on.
Nothing personal against OP but I personally will not trust anything Samsung support said over the phone or in a chat session. Have been there many many times before.
Today a Samsung rep told me the sky would be falling...
Okay all jokes aside and as someone who has worked support before, reps are bottom feeders. They do not know anything about their company, their companies mission, or current development/progress. They are given a task, and their task is to find a way to keep you from calling in again while making sure that you buy a product from them in the future.
From the responses, she is not a bot. Thinking it is a bot is just silly, however, this does look scripted. Likely samsung is using India, the phillipines, etc.
If you allow this interaction to shape your feelings about your phone, I would like to question your intelligence. You're going to get this from any company. The grass isn't any greener on the other side.
Don't expect better from htc. The evo was capped at 30 fps. All the reps told anyone who asked that this would be unfixable in software because it was a hardware cap. They stuck to their story until a few days ago, when they removed the cap in software. That's not an isolated incident either. I remember when they sold phones with great gpus and advertised that fact. They didn't actually have drivers for it in the phone, so the gpu just say there inert. They never fixed that. Htc regularly lies to their customers, just like samsung.
foxbat121 said:
We all know there is Froyo update that will be coming in a month or two. Samsung has the time to tweak the GPS more or even fix it in Froyo build.
But I don't think there is any Eclair 2.1 GPS fix in the works. All indications are Samsung has decided to move on.
Nothing personal against OP but I personally will not trust anything Samsung support said over the phone or in a chat session. Have been there many many times before.
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I'm curious as to how you "know" a Froyo update is coming in a month or two? AT&T has never once officially committed to releasing a 2.2 update. The only thing that's been official is that the I-9000 was supposed to get 2.2 by the end of september, and now that's slipped back to some time in October, probably the end of the month. Samsung has to get any updates approved by AT&T. Maybe I'm missing something, but I have not seen one official word from AT&T concerning this, just speculation on top of conjecture from people on here "in the know"...
Alice and Kies-Min
I'm in the USA so technically according to *Alice* with which I also chatted online, Kies is not supported. (of course that person provided the link to Kies Mini anyways) I was clearly told this is the JH7 update which WILL fix the GPS. From other forums I have read I will lose PC/Internet (tethering). Alice indicated yes, I'd lose that then.. oh wait, no I wouldn't.. it'd be a choice I could chose. So I downloaded and installed KiesM. I connected my phone and no surprise it didn't recognize it. I rebooted the phone. I am rooted, 1click lag fix and att bloatware removed. The KiesM found my phone and said it was unregistered and would not allow me to update it. I then closed the app and opened up normal Kies. It found there was a new version of Kies (assumed it included the JH7 update) and it downloaded etc. It also said it could update my firmware. When i attempted I get an error showing my pda, phone and software versions and states (while none are jh7) that it could not be updated. I also have tried the over the air option and continue to get no updates available. So, I can't even get this (what about half say sucks other half love) update even if I wanted to. Pretty disappointing. I really do love this phone EXCEPT that it doesnt connect to my alpine ida-x001 which I have scoured forums everywhere to see why the usb continually connects and disconnects and this second issue, poor, terrible GPS functionality. Last night was the first time I actually needed it but fortunately I can read a map and street signs fairly well and didnt need the locator beacon, just the actual address. Point of my long post, if you know how to get the update via kies let me know. If you know that it being rooted and ATT's bloatware will prevent it from installing, respond to let me know and I can try the update. I'm not opposed to it... however reluctant i am according to the negative posts..
derek4484 said:
I'm curious as to how you "know" a Froyo update is coming in a month or two? AT&T has never once officially committed to releasing a 2.2 update. The only thing that's been official is that the I-9000 was supposed to get 2.2 by the end of september, and now that's slipped back to some time in October, probably the end of the month. Samsung has to get any updates approved by AT&T. Maybe I'm missing something, but I have not seen one official word from AT&T concerning this, just speculation on top of conjecture from people on here "in the know"...
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In the US Galaxy S release party, Samsung publically promised Froyo 2.2 for all US Galaxy S variants. AT&T didn't say otherwise. So, we will take the Samsung's PR or marketing's words for granted.
Not sure if anyone has seen this or not but it is HOT, HOT, HOT.
Seems that a company has embedded a logger that tracks key strokes, text messages,...and is supposed to use it for performance and demographic analysis. Well, it seems that there handy little code has been place in upwards of 140 million handsets, mainly Samsung, HTC, Nokia and RIM (Blackberry) devices. I do believe that 3rdstring and I were talking about this sometime ago in relation to HTC.
Here is a video showing how it works
http://phandroid.com/2011/11/30/jus...ike-when-carrier-iq-is-doing-its-thing-video/
Here is the thread post with the APK to see if you are infected.
http://forum.xda-developers.com/showpost.php?p=17612559&postcount=110
Here is a article in Forbes on-line about it possibly becoming a class action lawsuit for violating the Wiretapping Act.
http://www.forbes.com/sites/andygre...ve-violated-wiretap-law-in-millions-of-cases/
Sounds like Motorola has dodged this for now OR no one knows it is there yet. Custom ROMs may also be infected if built on AOSP or source, but I am not sure about that part, just what I read.
I did some digging on my Samsung and will check out my wife's Motorola when I get home but my Sammy was not infected, but I did find something else that was a little strange.
If you go into /data/system/dropbox there were a whole bunch of files in there from each time my phone sync'd with "something". I am fairly savvy and i didn't know what it was sync'ing with. I deleted all the files last night and this afternoon they were all there again. So I Googled it and found that if you change the permission of the /data/system/dropbox folder to read only, it does not load anymore and all that space can be freed as well as your conscience.
Same with /data/tombstones, but I have another thread about that here.
http://forum.xda-developers.com/show....php?t=1211774
Edit:: All the links were broken. I fixed them
Woodrube said:
...and will check out my wife's Motorola when I get home but my Sammy was not infected, but I did find something else that was a little strange.
If you go into /data/system/dropbox there were a whole bunch of files in there from each time my phone sync'd with "something". I am fairly savvy and i didn't know what it was sync'ing with.
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So I check her XT out and lo and behold, it was full of these files. There was about 100+ in there. Might want to check yours out. My XT is set to use Kahls V4 during the week and then I get it on the weekends to work on and flash ROMs. Not sure about you, but I am not wanting those files built w/o me being the one building them.
lol i read this i didnt think it was legit but now im kinda worried
Now the US Senate is involved. Not sure how this logger effects Canada or Europe but you have to realistically think that those 140 million handsets can't only be in USA.
Check your data/system/dropbox and usagestats folders. I've been testing over the past few days and if you do make them both ro it wont log anything and no adverse effects.
A full list of all the infected phones was released. XT720 was not on the list but just in case your spouses or friends aren't using your phone 24/7, here is the list to see if theirs is on it.