Related
I have just purchased an Optimus 3d and hate to be the first to report having random reboots especially while copying large data from internal SD to the external one (per 3 trial to copy an +300MB file to the external SD i have 2 reboots). The phone seems stable while plugged in (both AC or USB) though. Problem usually occurs while the screen off. I have it 3-4 times a day while not copying a file.
These are the things I've done to see if the problem would be fixed with no luck.
- Installing different ROMs (v10b, v10d and v10e all custom)
- Factory reset (to make sure no 3rd party app cause this)
- Trying different SD card (using no external SD seems to decrease the reboots, but they still exist )
Now trying to use an official ROM and will see if the problem will be fixed.
Edit: Tried with the official v10d, and still the same
Any suggestions?
[FIX]: The GB update fixes the problem
Am I the only one having this issue?
I get 2-3 random reboots a day too, usually while it's in standby and doing nothing
mmace said:
I get 2-3 random reboots a day too, usually while it's in standby and doing nothing
Click to expand...
Click to collapse
Sorry to hear that.
I was among the lucky ones when purchased the Optimus 2x. It was perfect without any issues. And now, just paid my due
could be a faulty phone, had mine since july 1, and hasn't rebooted once, even with all the mods etc
Noticed mine rebooted by itself yesterday,1st time i know of,i have had the phone for a few weeks now,hope it doesnt start doing it regularly..
I've had one or two sleep of death and one or two reboots during the month+ I've had it, nothing major but I think LG got something messy in their ROM just like with the O2X, hopefully it wont turn out to be a hardware fault.
Ive had mine reboot randomly too P925g(rogers/thrill version) also once and a while all my bars will drop and i will have no signal couple minutes later and its back up
I get 2-3 random reboots per day lately
Quick question, do you have Bluetooth switched on when it's doing this?
Lagamorph said:
Quick question, do you have Bluetooth switched on when it's doing this?
Click to expand...
Click to collapse
No, bluetooth always disabled in my case...
Im thinking that its a hardware fault
Sent from my LG-P920 using XDA Premium App
not happened to me once ?
i have had the phone since 3 days before it was released in the uk ..
i have most roms and all seem to work well i even tries copying a file bigger than 300 mb between memory cards and no reboot either ... so i have no idea ...
this is interesting as i am having the same issue as well. but mine isnt rebooting.. its turning off completely. i come to see the phone and its off.
only had it for like 4 days now!
Maybe your SIM card is corrupted??
Try with another.
same problem
I had the same problem. I can tell you that you can't fix it by yourself. Your phone is broken. I used the LG VIP service to get a new phone and problems are over now. This is a hardware problem. Will never fix by reset or re install. Tip. Don't use the guarantee service of your provider but do it via LG. The most providers will keep your phone and send him back without doing anything on it because the problems is not when you turn your phone on. Good luck.
i suspect a sim card issue as well. mine currently randomly shuts off completely... i've seem issues with bad sim cards causing reboots ... but again mine shuts off so ...
I'm having the same problem with mine, I've replied to a thread on LG's forums and now I've sent LG a email because I'm starting to get worried about the phone. I've had problems with signal but after a long talk with T-Mobile CS I managed to fix the problem where I couldn't access internet when not at home on wifi, it was set to use orange signal instead of T-mobile all the time hehe.
I'm wondering how would a sim card cause a phone to reboot? I've been using phones for several years and the only problem a sim card has caused is no signal and in old days loosing contacts.
I was thinking it might be a over heating problem but then since it always does it when it's doing nothing and I'm nowhere near the phone I'm not sure it is.
Well, actually this problem found me!
When I've changed the rom for first time, I got this problem moments after first flash. Now, I've switched to V10j, and today when my phone was connected to Car Kit through bluetooth the phone restarted, I made reconnection and the phone restarted again, then I made wipe for data and cashe(For first time), but when I connect it again I got the same problem.
Now, I will see, if it keeps happening, I will use LG Tool to recover.
Edit: I did what I said and evrything goes fine.
I used to have 3-5 reboots a day, but only when phone is NOT connected to usb, charger or pc, dont matter.
Now it's gone up to a reboot every 20-30 minutes, still ONLY when usb is connected, when it's connected it can connect for ages it seems.
The major thing that changed in my phone is the 10k update that came in about a week ago or so, but I cant really recall if the up in problems started just than, as most of the time i'm using my phone through OSP.
First i thought the problem didnt occur when the phone was running any program (eg. in my car i usually have heytell app running) but tests proved me wrong.
other odd things are that recently i cannot do updates or download thru market anymore over wifi, i have to turn wifi off or else it will result in an update or download error. Strangely enough the phone software came in thru wifi no problem.
Tech support suggested a hard reset of the phone, but i read now that this dont solve the problem, i'm not looking forward to a resetm because when I do a full backup thru lg suite, and it dont work either, gives me an error with 0/8 back items finished and telling me that not backed up items are removed from the the restore list (jeay!).
any suggestions are wellcome!
Just got my phone back from service, I was assured by LG that they have tested the phone and the phone is fine, I checked the firmware on the phone and it is V10B, I was told that they (LG service center) don't have the V10J,what rubbish!!! I will have to upgrade the phone myself, so I did, I installed all my apps, NO ROOTING, my wifi is set on never, I know some PPL have been suggesting to switch it off, well, I paid $738,00 for a smartphone, if I can't use the smart features of the phone then what is the use gettnig a smart phone? anyways, I put a web cam on the phone to record, this morning I went through the footage, the phone has restarted 4 times, I started the recording at 11:00 pm, at the 3:05 am one restart, then at 4:08 am, 4:16 and finally at 6:15 am, this is a major fault in this phone that is supposed to be top notch, I will be calling the service center today to see what excuse I will be getting. I have wasted hours in installing re installing and trying fix a problem that should not be even there, also taking the time off to take the phone to service and then to pick it up.
Hi guys,
I've been a lurker on XDA for quite some time, and I just want to say, I absolutely love you guys. You're all very helpful and so knowledgeable. I can finally say I have an issue, I'm hoping is a software issue only, that I need help with.
Last week I was running Stock Rom Lollipop 5.0.1 on my Google Nexus 5 and now I cannot get a GSM signal AT ALL. No Calls, No SMS, and No Data. The same SIM card can work just fine on my unlocked Nokia Lumia 635. I am long past my RMA. What can I do to try getting the GSM to work and TURN ON MY GSM RADIO? I'm sure if the radio turns on, everything else should work as well.
Brief History: Phone has been dropped on cement before and got Screen replaced. My internal speaker got loose and I just got it readjusted by a nice technician near where I live. I've survived with this phone from Day 1 until now with some cosmetic wear-and-tear, but it was only from last week before I left work, AFTER I UNPLUGGED MY PHONE FROM THE WALL SOCKET that the GSM signal just dropped.... permanently. And what I mean by this is, the "radio" is off permanently (I cannot turn it on even with the option in *#*#INFO#*#* with SIM card inserted) even after reboot, airplane mode on/off, and APN setup (which can never be saved and hangs when selecting automatically 'detecting'). Note: The Phone can charge just fine and connect to the computer perfectly fine as well (in case you guys think it may be related to the microUSB port assembly). I have been taking out my SIM frequently, so I'm still not 100% sure if it is or is not my SIM Card Reader pins that have an issue.
I have fastbooted several factory images on this device many times from the Google factory images repository, mainly going back and forth between 4.4.4 and 5.0.1 which I believe are the best releases so far IMO. Even after installing the factory roms on this phone, (no root) I still get no signal no matter what I do. When I remove my sim card tray from the phone, I get "No SIM Card". When I put it back in, I get that message going away, which gives me the impression the SIM card reader is fine. My technician took a look at the entire phone hardware and said he didn't find ANYTHING strange. He tried using a known working back-cover with antennas to debug the issue but that didn't help. I don't remember what he said about the sim card reader, but I think that was also fine (will double check next week). When I got the phone back from the tech, he just told me that there are no "hardware" issues he knows of, and so this must be "software".
Any leads you can give me? I'm pretty tech savvy, and do understand things like partitions, fastboot, adb, etc, so any solution, even abstract, I'm willing to try. Google reps were pretty clueless on helping me out here, so I'm looking for some support, please!
I've also heard that this issue is not uncommon on Nexus 5. Is this true? How many users have been having this issue? I thought Nexus 5 should have been built great to last a long time... guess I was wrong.
hisaam-san said:
I've also heard that this issue is not uncommon on Nexus 5. Is this true? How many users have been having this issue? I thought Nexus 5 should have been built great to last a long time... guess I was wrong.
Click to expand...
Click to collapse
Same situation on my Nexus 5 that started a few days ago. Thought it had something to do with the 5.1 Lollipop update and saw some users were having similar problems. Tried flashing different radios/basebands/roms/kernels to no avail. Currently running 5.0.1
Hoping it is not a hardware problem, going to take it to a local technician today. Also beyond warranty. Everything else works fine. Has always been in a hard case but dropped a couple of times with no prior issues. Any insight?
5.1 is the best software. If it's not hardware all I can suggest is a full factory reset. My SD card was not acessable and pple said try this and that command. No luck. Did a factory reset and got the SD back Oh and screen shots which had gone as well.
Sent from my Nexus 5
I am having my phone NOT RING, often. I get notifications of missed call.
I'm not sure if it is my carrier and weak signal, or if it is a problem with the phone.
How's it going for you?
Sorry to revive such an old thread, but only just recently I've been told that my phone just goes to voicemail when someone calls me. It seems like just a random occurence and after multiple attempts, the call finally goes through. Any thoughts? On a side note, my ex has a honor 5x and has similar issues too
shdw03 said:
Sorry to revive such an old thread, but only just recently I've been told that my phone just goes to voicemail when someone calls me. It seems like just a random occurence and after multiple attempts, the call finally goes through. Any thoughts? On a side note, my ex has a honor 5x and has similar issues too
Click to expand...
Click to collapse
JFYI...I am still having the problem. I'm about to consider getting rid of the Mate 9. I'd hate to, as I love the phone.
I find it interesting that there are not others experiencing the problem.
I am tempted to wipe everything and start fresh...but I have so much set up, I hate to go through all that, and then have it just be a phone problem anyway.
Quite frustrating.
ewingr said:
JFYI...I am still having the problem. I'm about to consider getting rid of the Mate 9. I'd hate to, as I love the phone.
I find it interesting that there are not others experiencing the problem.
I am tempted to wipe everything and start fresh...but I have so much set up, I hate to go through all that, and then have it just be a phone problem anyway.
Quite frustrating.
Click to expand...
Click to collapse
I haven't owned the Mate 9 long. but I don't have any call issues at all. Maybe check with your carrier first. Replacement SIM should always be step 1...Then if it continues. Wipe....My wife and I both had Note 4's (Hers is still kickin)...We would have that happen all the time. Its normally a carrier/signal issue.
If you receive a call with the screen on, does it show the incoming call? Make sure do not disturb is not on some weird timer or something.
Sent from my MHA-L29 using Tapatalk
cash2387 said:
I haven't owned the Mate 9 long. but I don't have any call issues at all. Maybe check with your carrier first. Replacement SIM should always be step 1...Then if it continues. Wipe....My wife and I both had Note 4's (Hers is still kickin)...We would have that happen all the time. Its normally a carrier/signal issue.
Click to expand...
Click to collapse
I must admit that AT&T in my area pretty much sucks.
My wife still has her Note 4, and never has that problem. So, that leaves me thinking it is not carrier related.
My wife thinks it's because of all the apps I have on it.
I think I will try a new SIM, then a reload.
Oh another interesting note: most of the time I get missed call notifications, and it shows the number in the missed call log.
I'm in france , my phone is not ringing sometimes... Will reset the phone and see if problem's still here.
Our phones had the same problem ( me: Note 3, wife Samsung S4 then S5). We even upgraded one of the phones, hoping the extra LTEbands will solve the problem. It turned out to be the carrier. I now bought the Mate 9 outright, with dual SIM and on a different carrier. No calls lost yet, fingers crossed.
I finally have come to the realization that lui Do Not Disturb is malfunctioning.
I have it in a timer of:
- Turn on at 10:00pm
- Turn off at 7:00am next morning
But it is not turning off.
I'm going to post a thread about this.
Hi there,
I'm one of the many that's been hit by the call quality issues of the Pixel 3. I use a Pixel 3 white with Tele2 in the Netherlands and I cannot make or receive calls when the problem hits. I also have the problem where I'll cut out every 20 seconds or so any people will tell me they can't hear me.
Restarting it fixes it temporarily and then it just goes on again. It's ridiculous. I'm on my second phone already.
I've found that when this happens, when I go to settings in the Phone app, go to calls and then call forwarding or additional settings, nothing loads. It may even say SIM read error. When I restart the phone, and I can make phone calls properly again, these settings load again. Seeing as these settings are loaded from my SIM settings, I have a feeling something with the phone reading the SIM isn't quite right.
Got T-Mobile NL and especially at home, most times, people can't hear me properly.
call quality
I'm on verizon, and when I call into work conferences from home, I get complaints that I sound like I'm underwater. I've tried disabling advanced calling and that doesn't change anything (was a recommendation in a Google forum). I haven't experienced dropped calls yet, but I don't make a ton of phone calls, so that doesn't mean much.
There are tons of threads like this talking about sound issues when calling. For me the only problem I have is when someone calls me they cant hear me on speaker phone until I turn that off and talk on the regular mic. I dont know why Google hasnt addressed it yet? Leads me to believe that it may not be a software issue that it is more like a hardware problem so they will just keep swapping them out until you are good or they are done swapping and your screwed.
Super-Veloce said:
Got T-Mobile NL and especially at home, most times, people can't hear me properly.
Click to expand...
Click to collapse
Same here, if a call goes through. Usually it won't even connect
Archangel said:
There are tons of threads like this talking about sound issues when calling. For me the only problem I have is when someone calls me they cant hear me on speaker phone until I turn that off and talk on the regular mic. I dont know why Google hasnt addressed it yet? Leads me to believe that it may not be a software issue that it is more like a hardware problem so they will just keep swapping them out until you are good or they are done swapping and your screwed.
Click to expand...
Click to collapse
It's so strange, it seems like a software issue. I got one replacement and it does it as well. But a restart fixes it and doing some of the cache clearing fixed it for me for 3 days. Now it's back again.
It would be nice if it were a software issue but it doesnt even seem to be on Googles radar to fix? If they just swap out enough phones for the next few months until the next phone is announced by Google, everyone will want the Pixel 4 and forget about these issues.
Legendhidde said:
It's so strange, it seems like a software issue. I got one replacement and it does it as well. But a restart fixes it and doing some of the cache clearing fixed it for me for 3 days. Now it's back again.
Click to expand...
Click to collapse
P3 white / SIM O2 Germany. I have No problems.
The SIM card is not the problem. When I had my Pixel 3XL and my wife had a Pixel 3, we replaced both our SIM cards. This failed to resolve the issue with both phones. Go read the official product forums. Too many people have ruled that out.
After 3 months without the ability to make phone calls, the only troubleshooting step that worked was to returned the phones and get another model (Oneplus 6t). Calls have been crystal clear using the same SIM cards in all the same environments.
This is either a software issue, or a component issue. I suspect its a component issue. I would put money that there is a bad transmitter or chip-set in the phone. As someone who works with electronics on a daily basis, the intermittent nature of the problem follows the type of symptoms I see when a circuit is slowly building stray capacitance and has no way to bleed out extra potential. Similar to static electricity. This would explain why it goes away for most people for a brief period when they power cycle their phone. It would also explain why not everyone experiences it.
Google may be able to band-aid the hardware defect with software by actually cutting out HD quality on calls and fudging it, and most people won't be able to tell the difference. They might have the ability to power cycle and fulling resent a single component after each phone call. They did the same type of thing when the bottom speaker on the 3XL was buzzing at certain frequencies. They simply programmed the software to prevent the bottom speaker from playing sounds from within those frequencies. Most people aren't going to notice that one of the two speakers is slightly muted.
The only way to remedy this is to have 4g enabled at all times. Calls should then be using volte or HD voice and the issue goes away.
I anable 4g even when wifi is on and calls on both my Pixel 3 (Sold) and Mate 20 Pro are clear and rock stable if not a tiny bit tinny or raspy at the high end due to HD voice.
This is on EE Uk , but I would imagine is similar on cariers from other countries.
On a side note, with O2 I do not have this issue at all so maybe it's something to do with the frequencies or bands the mobile operator is using.
It is definitely not related to the SIM. I have replaced my regular SIM with eSIM on T-Mobile CZ and I still have this issue. I have even transferred my number from Vodafone CZ due to my contract expiring, and its still there.
Hoping after Android Q , this issue will shine [emoji848][emoji848][emoji848]
Sent from my Pixel 3 using Tapatalk
I have this issue too, updated to the Android Q beta in hopes this would stop it from happening - but it is still happening.
I can hear everyone perfectly well but they say I am breaking up or sometimes I hear terrible interference and the call is dropped. Tried all the troubleshooting steps.
One thing is I noticed if I am using hands free (car's bluetooth or the pixel headphones) the issue never occurs (so far). I am thinking the antenna might be interfered with while it's in my hand. Can everyone try using hands free solutions while not holding the phone and see if it persists?
Thanks
Factory reset and removal of certain third party apps seems to have fixed the problem for me
Div250 said:
Factory reset and removal of certain third party apps seems to have fixed the problem for me
Click to expand...
Click to collapse
and now we need to know which are those "some 3d party apps"
please, thank you
Remove recently downloaded apps one by one , restart phone normally, then make a call to see if removing that particular app solved the problem. If not, continue until you do find that app. In my case, I had my suspicions on the two that I removed and that was it.
check SIM for scratches
My SIM card is scratched. Could the phone be damaging the SIM upon insertion?
I saw on another forum that their call quality issues go away when they use the headphones that come with the phone. So that would not be consistent with a SIM issue... hmm.
Anyone else has problem and bothered by this issue?
I used Samsungs and iPhones and never heard any hissing/static noise during call.
It happens soon as I push call button and during phone call until I push call end button.
It was so loud, and Oneplus suggested soft reset(which didn't change), and hard reset. After hard reset, the noise got little decreased but still there. It's kind of like old static tv noise but quite, or if I am standing next to power tower feeling in my ear.
I ordered another one to compare, new one has little less, but apparently, still happening in background during call.
I really like the phone and planning on keeping 2nd one(returning 1st one).
I am wondering if others hear it on their phone and hoping for Oneplus to take care of it because I think it could be software issue since it happens only during call.
BTW, my Oneplus 7 Pro is bought from Oneplus(dual SIM card one, not t-mobile variant) website and in USA using T-mobile as service provider.
Had this issue on my Pixel 3 XL, not my 7 Pro.