Database Info

Samsung captivate speaker problem - return for new one?

Okay, so my samsung captivate speaker is pretty much broken and doesn't work properly anymore. I've had it for about a few weeks and now the speaker just doesn't make any more sounds. Music will not come out etc....i can get sound to work for a little bit but its only temporary and goes back to not working, i just hit the speaker part and it randomly starts to work again but it doesn't stay like that so im wondering if i can return it.
I bought it off craigslist so i don't have the receipt or anything like that, i also don't have the box since its at a friends house. Im wondering if i can go to an AT&T store and exchange it for a new one no questions asked without the receipt or box and the fact that i didn't buy it from at&t personally but it is originally from an at&t store (obv). Or will i have to do the other dreaded task of sending it back to samsung and be phoneless.

I doubt AT&T would accept it without anything at all, is it really that hard to get your box at your friends house? But besides that unless you can prove you're within your 30 days they wont do anything unless you have insurance. In your case I'd contact Samsung directly and they can probably run the serial, obviously you're still within a year lol.

okay, damn thats a shame.....i have to go through samsung. Im pretty sure its past the 30 days already too.

I had speaker problems when I slipped my Captivate into a really clear case made by Incipio. I believe that was the culprit. I also had to hit the phone against my palm to get the speaker to work again. I remove the phone from the case and played an entire album via speaker. No problem there. I returned the case and bought a Body Glove skin. Better.

Yea......the speaker is somewhat working fine now after playing youtube and some songs again......will see how it holds up.
I might just not send it back and go through all the hassle, i think it got messed up when i dropped it, shame cuz it was the only time i dropped it, maybe something got a little loose.
I havn't had the speaker not work on me for a good 6 hours so far will keep monitoring it.

me too. i bought it on ebay. So i dont know if at&t will fix it or replace it.

My external speaker stopped working for the first time today also. I read over on an AT&T forum that if you press on the speaker it will get it working again. I just tried it and now my phone works again. I had to press a little below the speaker.
Just another notch in the belt for what a crap product Samsung made. I've never dropped my phone or anything. Others are having this problem so it's a build quality issue or something. The connection with the speaker must be weak.

so i guess there's no other way to fix the problem except getting a new or refurb one?

Sound not working over loud speaker
Unplugged my cappy this morning and headed to work. All has been very quite...too quite, then realize that my cappy isn't making any noise
*panic mode* no media sound, ringtones, etc...
Read on the at&t forum that you can press firmly on the speaker and it 'fixes' the problem. WHAT!!!....that's a crappy cappy fix, anyway, what can you do... Speaker is working again, for how long? I don't know.

Same here, dropped my phone a couple of times. External speaker starts acting weird, connection keeps coming and going. Tapping fixes the problem only temporarily, it goes back to being dead only after a couple of seconds / minutes. seriously crappy. Everything else works fine though, headphone conenction / telephone speaker seems alright.
dallasweb said:
Unplugged my cappy this morning and headed to work. All has been very quite...too quite, then realize that my cappy isn't making any noise
*panic mode* no media sound, ringtones, etc...
Read on the at&t forum that you can press firmly on the speaker and it 'fixes' the problem. WHAT!!!....that's a crappy cappy fix, anyway, what can you do... Speaker is working again, for how long? I don't know.
Click to expand...
Click to collapse
Yeap. Pressing down on the speaker did the trick. It sorta fixed the problem. Cheers man.

As mentioned, if you can press down or slap the back of the phone and sound begins to work again, you have a shorting speaker or perhaps a poorly contacting ribbon cable. You can open the phone up and re-seat this in hopes it will help. It uses a ribbon cable design with a lock snap to press it against the contacts. I'd advise gently lifting the contacts with a small needle or tweezers then re-seating and retesting.
If you do that let me know and please report your results. You can also replace the speaker as well. I have an extra I don't currently need.

I purchased my Captivate on eBay just after Christmas, turned out the camera had a problem in the lens so I told them it was randomly rebooting. They allowed me to go exchange the phone since it was under warranty (had insurance but didnt use it) and since then, I have replaced it 2 more times.
See if you can talk to them on the phone and find out if your still covered, luckily I have a warranty exchange store near by, so it was real easy for me to exchange.
edit: forgot to mention I never had a receipt, I told them I got it from a third party seller. Since its an ATT phone, they should still accept the warranty

Press on the speaker if you have no sound!
Don't mean to dig up a dead horse but if you are having external sound issues I can verify pressing on the speaker does fix it.
This I discovered after 2 nandroid restores and a 4 reflashes with clean wipes. Plus removing several apps I had just installed.
Now I get to reinstall everything and update my ROM again.
It pays to search before panicking.

Intermittent speaker issues, specifically when I turn the speaker vol up to Max while playing music, burping the phone helps,
sent from my I896, rockin fasty kj3

Its funny you said this because I bought my girlfriend a captivate a couple months ago off eBay. The phone itself is fine last month the speaker also went out. It would only work if she tapped on the back of the phone. Well we called AT&T and told them, all they did was check the imei and see when it it was bought. It was only 11 months so its a good thing it failed now and not later. After a couple hours of troubleshooting with the good folks at AT&T and doing a master reset even though I told them that had nothing to do. They then transfered me over to the warranty department where a spent a couple more hours doing the same troubleshooting I did as with the AT&T reps. At last they said they would send me a new captivate. You should call the worst they can say is no.
Sent from my MB865 using XDA App

For those of you who do not have warranty or insurance, there is a fix for this.
I just got done with re assembling the phone after a fix I performed. It is real easy to do.
Things you need:
-A screwdriver (whatever the size is when you open the back cover, the four screws you see, that size)
-A small flat head screwdriver if you have one (not necessary but would help)
-Patience and some common sense.
Ok, to start off follow these steps http://forum.xda-developers.com/showthread.php?t=740022 to open the first 6 screws and then how to pop open the screen from the bezel(this is when a flat head screwdriver would be useful).
(go just to the step till the fifth picture in that thread, no need to go beyond that opening things!)
Now, you would see a screw on the left of the speaker. Now, other threads said that by loosening that screw the speaker would work. But, I did that and still had issues so I opened the phone like 4 times in total before I found out what it was. Now, notice that the speaker unit has a cable (orange colored) running into the main phone chip. It is connected there through which it functions. When you open that above mentioned thread to open the phone there is a picture showing to remove the that belt from the board. Follow that instructions, flip that tiny black clip up to remove the belt. In some cases there might be a blue sticker kind of thing on the belt, just take off that sticker. The problem seems that the belt is loosing contact which doesn't allow the speaker to get the sound input to put out sound through the speaker. So, take off the belt by flipping that switch and re insert it out there. Try to push it in properly or enough to align a white line on the belt and the chip. There is a white line to guide us there. That line should be totally straight when the belt is inserted appropriately. And now, flip that clip down and lock it. If you have loosened the screw left to the speaker, put it back in in normal force not excessive(no need to be more gentle here). You cannot leave it loose because it makes the whole unit move when it is loose eventually pulling off the belt from its place which causes the sound cut outs. The whole trick is to get the belt right in its place. So, make sure it is tight but not extra tight after you have managed to get the belt right. Put everything back together and now when you screw the last 6 screws again, the one in the top speaker corner affects the speaker unit, so don't push it too hard in. Just normal screwing. The rest should be done properly with normal force. This should solve it. I figured this out after opening the phone 4 times. And now playing songs since the past 6 hours non stop and its back in action again!
For all this, i did put in the battery and start the phone when I had opened it and tried messing around and figured out what was killing the sound, so this should be the ultimate solution to it. There is nothing else that can be affecting it now.
Most people must had faced this because they dropped their phones before which made the belt to move and hence the loose contacts inside. If not then, there are high chances that you bought it from someone or somewhere who had dropped it before!
Well that's it! Also, don't freak out in having to open the phone. You should just go to the step till the fifth picture. Which is very easily achievable!
Go, have fun with your WORKING speakers now!

More Useful speaker fixes
I am on my second captivate, I got a refurb since the speaker died on my first one.
My second speaker just started dying.
Before I had even read this thread all the way to the end I decided to tear apart my phone to get to the speaker to see if there was something loose that i could re-solder or reconnect.
Have you ever dropped a magnet in the dirt and picked it up and it was cover in little bits of iron?
I discovered that when I peeled the little metal cover off the speaker that it was covered in little tiny bits of metal that were stuck to the magnetic face of the speaker. I don't know how much this affects the speaker function but I cleaned it off and plugged the speaker back in and put it together and it works great.
I took a small flat head screwdriver that was magnetized and carefully scraped off the little bits of metal wiped it all clean. you wouldn't believe how much crap gets through that little tiny screen. I was able to peel of the little metal cover with my fingernail. It was very easy to take off, you could even remove the speaker cover without disassembling the the back cover.
I am not certain if my cleaning fix will solve the problem since I had removed the cable and shoved it all the way back in, but it might help make the speaker louder.
Anyways there's my first post. Hope it helps you all.

Number1Gsxxr said:
if you press on the speaker it will get it working again. I just tried it and now my phone works again. I had to press a little below the speaker.
Click to expand...
Click to collapse
Unbelievable but... It worked for me too! Thanks!

My external speaker stopped working for the first time today also. I read over on an AT&T forum that if you press on the speaker it will get it working again. I just tried it and now my phone works again. I had to press a little below the speaker.
Yes this solve the problem for the speaker no phone punch

I put a small piece of thick tape under the battery cover near the speaker and this keeps pressure on the speaker.

[Q] is my transformer speaker wire loose?

i found similar threads and posts but none with this specific problem. i have a b90 from bb, 12/11/11. yesterday out of no where, i lost sound. long story short after reboots and wipes, realized when i rotate or ecspecially shake my tf101, my speaker cut on, then off. when i press hard on the bezel in the middle, they come on briefly. sometimes they stay on.
any insight or answers to solve this so i dont have to do the rma process would be greatly appreciated. after purchase from bb for 299 ( cheaper build to reduce price maybe) i became an asus fan. now, i am really dissapointed in quality since other then this, my tablet is physically flawless and hasnt been dropped or damaged.
edit: both speakers do work when they decide to come on, and heaphones work. thnx in advance

I have cut out and removed my right speaker because it was dead, waiting on an order from asusparts.eu for a replacement speaker
It wasn't a loose wire, it was the connection to the actual cone that was bad, pressing in the middle of the speaker brought it to life for the first time since I bought it, but nothing I could do to fix it, they are more or less sealed and too tiny to fix

so you believe its the speakers? they both seem to work, they just aren't outputting sound until I shake the tablet, push, or sometimes face down they work

Why not just rma it?

dangambino said:
so you believe its the speakers? they both seem to work, they just aren't outputting sound until I shake the tablet, push, or sometimes face down they work
Click to expand...
Click to collapse
Couldn't say for sure, but it sounds like something you could fix yourself if shaking it brings it back on, if you don't mind losing warrantly opening it, but bear in mind, my speaker replacement has already taken 2 weeks and they are not expecting parts until the end of february, so RMA might be quicker, depends if you can put up being without it for a while

honestly i dont want to be without my tf. silly huh. its weird though i just discovered that like i mentioned, headphones work fine, however after i unplug the headphones the speakers immedfiately output sound and continue to do so until i change to another app. e.g.- while watching netflix, then back out and open a game with sound, it doesnt output untilni plug and unplug headphones. this seems to be the best way to get speakers to play.
they donteven seem to cut out with movement afterbthe headphones are unplugged. only when exiting out of current app, then attemptingbtonopen a new one. what is the issuer here?
im lost ast this point. rma aside, this has me curious now
id probally be willing to do it myself, if i knew exactly what i was replacing or repairing or rigging. i purchased a kit with the neccesary t5 torx, and phillips to remove bezel.
how tight should the screws be on the bottom of the tf. i dont want to overtighten. got some petty hope that tightening the screws will help. more sillyness im sure.....
this stinks though cvuz this just happened. you know? thnx in advance.
also lookimg at bluetooth speaker as an alternative

Speakers working after you remove the headphones but stopping again once you launch another app ?
You tried a factory reset in-case its a software / firmware bug ?
Screws just need nipping up, not tightened too much or you`ll either thread the holes or snap the head of the screw

Just RMA it, man.

[Q] mt4gs - Working CM 9 but no sound?

Hi. noob here.
I have successfully flashed my mt4gs to CM 9 using the instructions here: http://forum.xda-developers.com/showthread.php?t=1508556
So my situation is-- S-ON, unlocked, CWM, and CM9
However, I now find that I have no sound on the internal speaker. Headphones work. To make matters worse, this is a used phone, and I didn't think to test the sound before I started messing about with it, so I'm not sure if it is a hardware problem since I didn't test sound under stock. Does anyone have any thoughts about a fix? Failing that, how do I return to stock to test sound there?
Failed fixes so far, based on other threads:
-just rebooting
-3rd party volume control apps
-CWM factory wipe
-Clearing dalvik cache
-re-flashing the boot.img and reinstalling CM from the .zip

Okay. Looks like it's a hardware problem. The speaker seems to be making intermittant connection. When I whack it firmly, you can hear the speaker cut in for a split second. Not sure what to do about this....

jamdis said:
Okay. Looks like it's a hardware problem. The speaker seems to be making intermittant connection. When I whack it firmly, you can hear the speaker cut in for a split second. Not sure what to do about this....
Click to expand...
Click to collapse
...and I have a sort of fix. I took off the two torx screws on the bottom back of the phone, and removed the small piece of housing down there. The speaker is held in place with adhesive and two springy clips make contact with a piece of flexible circuit material. I cut two little cardboard shims (total about 2-3 mm thick), and jammed them between the speaker and the housing to put a little more pressure on the speaker. So far works great.
Obviously not anyone's first choice for a fix, but it has the benefit of being free.

Clicking while on phone calls

****Update 10/27/17: I have received two phones white and black both RMA replacements and I am extremely happy to report they do NOT have either issue. I have an observation to make though regarding the high pitch sound and also why Google may not be approaching this the way we expect. The replacements do have a very very very very faint sound if you put your ear up to the phone. It is so quiet that you would need a dead silent room to hear it. I suspect this is what Google engineers think is going on with our devices and also why the response is lackluster. I will extend an olive branch to Google and admit, I would not replace the phones either if they are just like my new RMA phone. BUT! The issues these users are describing regarding the electronic noise is enough to hear in any area during every call. This is not something you can tune out. I wish you all the best and please let me know if I can help in some way. I don't want to walk away from this knowing how it feels to have that static/issue.****
*******Temporary fix - Turn off NFC******* Please still report this to google using the feedback option inside settings and about phone. *********
I received my Pixel 2 white version and have experienced clicking during phone calls. I have rebooted into safe mode, turned off wifi, bluetooth, always on listening and still experience it.
My wife got a pixel 2 as well and it does not exhibit the clicking sound.
Both phones have a high pitch frequency noise while in phone calls regardless if it is wifi or carrier signal.
I have contacted google support and they have not had any reported issues. Please post here if you have experienced high frequency noise and/or clicking. Here is a reviewer that experienced the clicking as well.
https://www.phonearena.com/reviews/Google-Pixel-2-and-Pixel-2-XL-Review_id4431/page/4
Anyone have advice on diagnosing it?
I ordered both phones from google and use them on T-Mobile.
***Clicking occurs outside of phone calls only when screen is on and unlocked. I have also tried safe mode in addition to airplane mode.***
These are the instructions Google Support gave me.
--------------
We only have the 2 options to get you another device. We can do what we call Advanced Replacement. With this, I send you labels for the original phone and a link to order the replacement. We don't charge you, but there is an authorization hold placed on your payment method until we receive the original phone. This lets you keep using the phone you have while you wait and is usually the faster option.
We also have the option for a Standard Exchange. With this, you send the bad phone back first and when it reaches our warehouse, a replacement is shipped out. This way typically takes 5-10 business days and requires no authorization hold, but you are without the phone during that time.
--------------
Mods, can you change the title to "High-frequency noise & clicking when screen is on and unlocked RMA"

No issues here. Unlocked version using Verizon.

I'm using the unlocked pixel 2 on Verizon and I have experienced both of those issues. The high pitched sound does not happen all the time but the clicking does. So far the clicking is low volume and only noticable during conversation pauses. I hope it's something cured by a software update.
---------- Post added at 05:12 AM ---------- Previous post was at 04:49 AM ----------
One thing to try that might lessen the problem, I noticed that the voice privacy settings was off by default and since I turned it on I haven't noticed the high pitched sound and the clicking was there but less noticable. Could be just a coincidence but let me know if that does anything for you.

weinga16 said:
I'm using the unlocked pixel 2 on Verizon and I have experienced both of those issues. The high pitched sound does not happen all the time but the clicking does. So far the clicking is low volume and only noticable during conversation pauses. I hope it's something cured by a software update.
---------- Post added at 05:12 AM ---------- Previous post was at 04:49 AM ----------
One thing to try that might lessen the problem, I noticed that the voice privacy settings was off by default and since I turned it on I haven't noticed the high pitched sound and the clicking was there but less noticable. Could be just a coincidence but let me know if that does anything for you.
Click to expand...
Click to collapse
I noticed the clicking goes away when WiFi calling. High pitch noise is present at all times except when screen is locked.

I have recorded the sound here. You can also hear the electrical sound as well.
https://soundcloud.com/pwned2owned/click-sound-pixel-2-recorded

soundwave123 said:
I have recorded the sound here. You can also hear the electrical sound as well.
https://soundcloud.com/pwned2owned/click-sound-pixel-2-recorded
Click to expand...
Click to collapse
That sounds a bit like interference on the speaker, not something easy to fix in software. I'm getting my P2 tomorrow. I'll report back.

I started a thread about this at Google's product forums so that if this is a widespread issue, they can be alerted to it.
https://productforums.google.com/forum/m/#!category-topic/phone-by-google/google-pixel-2/TTCkF_SrlpQ
---------- Post added at 10:55 AM ---------- Previous post was at 10:52 AM ----------
bartolo5 said:
That sounds a bit like interference on the speaker, not something easy to fix in software. I'm getting my P2 tomorrow. I'll report back.
Click to expand...
Click to collapse
Hopefully this is similar to what plagued the iPhone 8 and can be fixed in an update. It sounds like a very similar issue.

I am experiencing the clicking noise too. It occurs all the time while the screen is on, not just in calls, but its only audible with the phone against your ear. It gave me a headache after a 20min call. It is very noticeable to me. I also hear the high frequency noise during calls if the screen is off.
Android Central also mentioned the clicking noise in their review video.

I have opened a topic on the Pixel support forums. I highly recommend anyone with this issue post there so we can get some attention to this issue.
https://productforums.google.com/fo...!msg/phone-by-google/XuQgtm5dK8I/7SZD7EfxAAAJ

bartolo5 said:
That sounds a bit like interference on the speaker, not something easy to fix in software. I'm getting my P2 tomorrow. I'll report back.
Click to expand...
Click to collapse
Yeah, it never occured to me before to hold the earpiece on my phone to my ear, when not making a call. But I just tried it with my Nexus 4 (that I'm replacing with a Pixel 2). When the screen is on, with my Nexus 4, but not in a call, I hear a static-like noise and an electronicy noise; it is very faint and only audible in a very quiet setting. When the screen is off I hear only the static noise and it seems even more faint. I don't notice anything during calls, because I assume the sound of my caller is far louder and drowns out any background static.
Thinking about it, it seems like any speaker, connected to an amplifier, with the volume all the way up (my usual setting on my Nexus 4) makes static and electronic noises. In my car, if I turn the stereo all the way up, without playing anything, there's quite a bit of noise coming through the speakers. And one is certainly use to hearing the hum of speakers, when a powerful sound system is turned on.
I'm assuming that when the system is on, there is a completed circuit to the speaker, and it is difficult to have a pefectly clean signal. Any surrounding electro-magnetic activity (of which there is a lot in a phone, the power source; the cellular, wifi, and bluetooth radios; probably elements of how the screen functions) would potentially create interference in the voltage on the circuit to the speaker (i.e. earpiece), in essence creating micro-voltages that would cause noise in the speaker. After all, that's all a speaker does, it turns amplitude in voltage into sound (I think, I'm not an expert on this). So tiny random voltages from interfence would create noise of some sort or another.
I wonder if it's almost impossible not to have this effect with a speaker (you'd have to have a perfectly clean power source with no interference and everything connected to the speaker would have to be perfectly shielded).
Anyway, obviously this sort of phenomenon can be more or less noticeable. So I wonder if all phones do this, but it's more noticeable on the Pixel 2 for some reason.
The clicking noise is more interesting, because it's regularity reflects some sort of interference that is not just random interference from other electronic components. It's also curious that a couple people report not having this issue on the Pixel 2--maybe it's there, but much less noticeable?
Anyway, I'll be interested if people replace the device and get another one without the issue.

Goes away when camera is open. Make a call then open camera. Sound is gone.

Can confirm my Pixel 2 also has this clicking + hissing noise. It happens ALL the time when the screen is on, and obviously is a lot more obvious when you are using the phone for a phone call. Has nothing to do with RF cell output because it also happens when using the speaker in airplane mode + wifi. hopefully there's a software fix for this, but it just sound like interference from the circuits into the speaker... Although it's not super annoying it should not be happening.

I am experiencing the same problem as well
---------- Post added at 04:44 AM ---------- Previous post was at 04:39 AM ----------
davwman said:
Goes away when camera is open. Make a call then open camera. Sound is gone.
Click to expand...
Click to collapse
Mine goes away too when the camera is open

I've contacted support and have a replacement on the way. Hopefully it's gone. I don't have much confidence

Can anyone confirm that this does not happen to some degree on all phones?
As I note above, though I never thought before to put the earpiece to my ear when I'm not making a call on my old Nexus 4, after reading this I discovered it also makes static and electronic interference noises when the screen is on. In fact, it's even there, but only very faintly, when it's off. It does not make a ticking sound, though, which I can imagine is more annoying, especially if it is audible during calls.
Anyway, I'm just wondering it it's reasonable to expect there to be no sound like this at all. Maybe it's just more pronounced and obvious on the Pixel 2, but not necessarily unexpected on a smartphone.
Also, are there any more people other than the OP who has a Pixel 2 that does not make the clicking sound (he said his wife's does not, but his does)?
*
[Edit: Okay, I just started setting up my Pixel 2 and I definitely have the clicking sound. I'm officially annoyed. It's only there when the phone is unlocked, not when the screen is on but the phone is locked. Definitely audible during calls.
I do also hear a static noise and some high pitched electronic sounds, when the screen is locked, but it's pretty faint and not significantly different from what I've described on my Nexus 4. So to me the clicking sound is the real issue.]
*
[Edit 2: The clicking sound went away.
I have no idea what caused this, if anything. I factory reset the phone, just so I'd be able to tell customer support I'd already tried that, and it did not help. The clicking was still there. Then I was going through and changing settings--most of which I had done before the factory reset and the clicking sound was still there. The only thing I can think of is that I was disabling a lot of the app permissions. I think I disabled more this time than before the factory reset. I prefer not to allow access to the microphone, location, anything that seems privacy related, if not necessary. So I was even disabling stuff for the Google app and Google play services, which in several instances gave me a warning that the phone might no work properly, but I did it anyway. It was soon after this that I notice the clicking sound was gone.
I tried re-enabling a few things having to do with the micophone (thinking that could create feedback or something), but that did not bring the clicking sound back.
Something else I did that I hadn't done before the factory reset was calibrate the compass. I noticed it was way off in the maps, so I just did the figure eight flipping around motion that maps sometimes prompts one to do to calibrate the compass. That did fix the compass.
Anyway, perhaps the disappearance of the clicking had nothing to do with any of these settings. I'm a bit mystified and baffled. I'd also been charging the phone at the same time.
The high pitched electronic sound I was hearing is also less noticeable. I don't hear it with my ear to the earpiece; but I just discovered it's much more noticeable with my ear to the top back of the phone. I do still hear the faint static noise that I described in the earpiece.
Lastly, this could be totally unrelated, but wondering if the clicking is just from something not being put together correctly, I tapped the phone on the top edge and notice that something sounds faintly loose or like it's ratting in the top of the phone. I don't hear this anywhere else on the phone and it only works by tapping the phone on the side at the top or on the edge of the top. Actually, I can hear something similar, but lower pitched tapping the phone on the bottom. It's more like something vibrating inside the phone, than like something is loose. Perhaps components in the speakers? I assume there are small moving components in the speakers for them to function (or maybe not?). I notice I can provoke a similar sound from the earpiece in my Nexus 4. Anyone else notice this?
Anyway, I hope this is somehow helpful. I suppose I won't be surprised if the clicking sound comes back.]

I just noticed this same hissing sound is heard on recorded videos!

cb474 said:
Can anyone confirm that this does not happen to some degree on all phones?
As I note above, though I never thought before to put the earpiece to my ear when I'm not making a call on my old Nexus 4, after reading this I discovered it also makes static and electronic interference noises when the screen is on. In fact, it's even there, but only very faintly, when it's off. It does not make a ticking sound, though, which I can imagine is more annoying, especially if it is audible during calls.
Anyway, I'm just wondering it it's reasonable to expect there to be no sound like this at all. Maybe it's just more pronounced and obvious on the Pixel 2, but not necessarily unexpected on a smartphone.
Also, are there any more people other than the OP who has a Pixel 2 that does not make the clicking sound (he said his wife's does not, but his does)?
*
[Edit: Okay, I just started setting up my Pixel 2 and I definitely have the clicking sound. I'm officially annoyed. It's only there when the phone is unlocked, not when the screen is on but the phone is locked. Definitely audible during calls.
I do also hear a static noise and some high pitched electronic sounds, when the screen is locked, but it's pretty faint and not significantly different from what I've described on my Nexus 4. So to me the clicking sound is the real issue.]
*
[Edit 2: The clicking sound went away.
I have no idea what caused this, if anything. I factory reset the phone, just so I'd be able to tell customer support I'd already tried that, and it did not help. The clicking was still there. Then I was going through and changing settings--most of which I had done before the factory reset and the clicking sound was still there. The only thing I can think of is that I was disabling a lot of the app permissions. I think I disabled more this time than before the factory reset. I prefer not to allow access to the microphone, location, anything that seems privacy related, if not necessary. So I was even disabling stuff for the Google app and Google play services, which in several instances gave me a warning that the phone might no work properly, but I did it anyway. It was soon after this that I notice the clicking sound was gone.
I tried re-enabling a few things having to do with the micophone (thinking that could create feedback or something), but that did not bring the clicking sound back.
Something else I did that I hadn't done before the factory reset was calibrate the compass. I noticed it was way off in the maps, so I just did the figure eight flipping around motion that maps sometimes prompts one to do to calibrate the compass. That did fix the compass.
Anyway, perhaps the disappearance of the clicking had nothing to do with any of these settings. I'm a bit mystified and baffled. I'd also been charging the phone at the same time.
The high pitched electronic sound I was hearing is also less noticeable. I don't hear it with my ear to the earpiece; but I just discovered it's much more noticeable with my ear to the top back of the phone. I do still hear the faint static noise that I described in the earpiece.
Lastly, this could be totally unrelated, but wondering if the clicking is just from something not being put together correctly, I tapped the phone on the top edge and notice that something sounds faintly loose or like it's ratting in the top of the phone. I don't hear this anywhere else on the phone and it only works by tapping the phone on the side at the top or on the edge of the top. Actually, I can hear something similar, but lower pitched tapping the phone on the bottom. It's more like something vibrating inside the phone, than like something is loose. Perhaps components in the speakers? I assume there are small moving components in the speakers for them to function (or maybe not?). I notice I can provoke a similar sound from the earpiece in my Nexus 4. Anyone else notice this?
Anyway, I hope this is somehow helpful. I suppose I won't be surprised if the clicking sound comes back.]
Click to expand...
Click to collapse
Rattling is likely the ois of the camera

Reported... waiting for feedback... Hold on everyone...anyone with pixel 2 xl can confirm if its also happening on the bigger one?
turn off nfc... temporary work around for the meantime...

For info I don't believe i'm getting this, i've used the unit pretty extensively since i received on Wednesday. I'm in the UK and have the White 64Gb edition.

Wow, this is unacceptable. I am waiting for my Pixel 2 XL to arrive next week, if I have this issue it is going back to Google. For the money they ask you would think they test things like this.

Quiet call volume

Hi. I have problem with very quiet calls. It's really hard to speak with someone when I'm outside because I can't hear them. I think it's not speakers problem, because they play music properly. I'm now on eXistenZ Marshmallow, but I had this problem also on stock Sony Marshmallow. Do anyone know how to repair it?

Did you replaced the screen ? it's common , the speaker become faulty when you change the screen

I'm not sure because I'm second owner of this phone, but I think screen or speaker was changed in Sony service.

Solved
I one had that problem.
It was really annoying and made me nervous ...
I did a lot of searches and tried everything that could solve the problem, no success. I almost gave up.
I finally found a thread here in xda that gave an unexpected solution, it worked like a charm.
The solution was to clean up the speaker using a needle or something similar. I actually found the speaker was almost totally covered with dust turned into a solid paste because of sweat, water droplets, ...
I'm very satisfied by the result. I would like to give credits to the guy who wrote this first but I don't remember the thread where I found this solution. Sorry.
I hope this will help whoever has the same problem.

I have already tried that, no improvement. Maybe there is any app or mod for increasing speaker volume?

szerwony said:
I have already tried that, no improvement. Maybe there is any app or mod for increasing speaker volume?
Click to expand...
Click to collapse
I had the same problem and a needle didn't solve the problem. I looked under a Microscope and the needle tip was still too big for the tiny speaker protection matrix. What I did is I used a chewing gum (works also with something other sticky like blue tack) and pressed it in the speaker and when I took it out, loads of dust was sticking to the chewing gum. I repeated the process a few times and the speaker volume was ok again.