Using Android Messages, on US Cell. Bone stock device. I can send gif messages just fine, recipients get them normally. If I am sent a gif message, all I get is a highly compressed still image. Same goes with mms pictures as well, it's highly compressed, terrible quality.
I've wiped data on every app I can think of...is there some setting I have ticked? Or is this a carrier issue? Wife's phone (Nexus 5x) on the same account is fine.
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So I wasn't going to post here, but I already visited an ATT store and had a sim card swapped out and they still weren't of any help even after replicating it in front of them. I never had this issue with my GS2, but since upgrading to my HOX some images sent to me won't show and the message I'll get instead is:
"One or more of the message components have been deleted by MMS Adaptation. Either the message was too large or the components were unsuitable for your terminal."
I think its screen captures from my girlfriends iPhone as front and back camera pictures she takes sends just fine. Does anyone know how to fix this? I have checked my APN settings against others in the forum I have found, but its always possible I missed something.
Same problem here on my Skyrocket. Googled like crazy and found other reports but no solution. I know the image isn't to large because even small rage comics that my gf sends me give that message. Pics she takes with her phone come through fine. Hard to believe that I could receive just about anything on my Iphone 4 with its tiny screen but now that I've switched to android, suddenly everythings to large for my phone to receive it
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
I just got this today. Any idea what caused this on the hox. It came from an iPhone 4s...
If it helps after playing with my girlfriends phone its screen caps that cause a problem and can sometimes be fixed if they include text in the message with an image. Honestly never had a problem until this phone from my gs2 but if you're getting it on a skyrocket maybe att borked their network.
Sent from my HTC One X
This is annoying the hell out of me.
I haven't had this problem yet. I wonder if that's because I'm on Rogers.
Have you folks actually checked the file size of both the accepted and rejected attachments? And maybe check the maximum attachment size inside the Messaging app. Mine's set to 1MB on Rogers, so I'm guessing anything bigger than 1MB wouldn't come through. Maybe the AT&T HOX is misconfigured to a file size smaller than what AT&T actually allows.
I had this problem when I first swapped to my GS2 from an iPhone. My wife and roommate were still on their iPhones, and they would send me pictures without problems. We found out the issue was with iPhone screenshots, not the pictures. Since the camera photos are .jpg files, they're actually quite small and don't really need to be compressed to send via MMS. The screen caps, however, are .png files, which are uncompressed on the iPhone. Since the iPhone can send and receive png files via MMS, there isn't a limit to what they can send and receive. I've noticed that any time I send a picture via my Android phones, they send a compressed copy that is reduced in size compared to what an iPhone sends.
I've never really found a fix, but after I started using alternate messaging apps (Handcent) I haven't received the error message. I think it may have something to do with a set limit size somewhere, but I don't know exactly what is causing it. My theory on the whole situation is that AT&T determines what phone you have based on your IMEI, and if it's not registered in their system as being able to handle excessive MMS sizes, it blacklists your phone from being able to receive messages over a certain size. Back in the pre-smartphone days, if an MMS was too big you got a text message from Cingular/ATT that prompted you to enter a code on a website to retrieve the picture, but I haven't gotten one of those since my old Motorola SLVR.
I tried GO Sms Pro which I used on my GS2 without fail and I still got it - haven't tried handcent though.
flightsimmer said:
I had this problem when I first swapped to my GS2 from an iPhone. My wife and roommate were still on their iPhones, and they would send me pictures without problems. We found out the issue was with iPhone screenshots, not the pictures. Since the camera photos are .jpg files, they're actually quite small and don't really need to be compressed to send via MMS. The screen caps, however, are .png files, which are uncompressed on the iPhone. Since the iPhone can send and receive png files via MMS, there isn't a limit to what they can send and receive. I've noticed that any time I send a picture via my Android phones, they send a compressed copy that is reduced in size compared to what an iPhone sends.
I've never really found a fix, but after I started using alternate messaging apps (Handcent) I haven't received the error message. I think it may have something to do with a set limit size somewhere, but I don't know exactly what is causing it. My theory on the whole situation is that AT&T determines what phone you have based on your IMEI, and if it's not registered in their system as being able to handle excessive MMS sizes, it blacklists your phone from being able to receive messages over a certain size. Back in the pre-smartphone days, if an MMS was too big you got a text message from Cingular/ATT that prompted you to enter a code on a website to retrieve the picture, but I haven't gotten one of those since my old Motorola SLVR.
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The bolded part makes since. AT&T has lowered out limit to 600K where as everyone else has up to 1MB that they can send/receive. I think this is where the problem lays.
This showed on my boyfriend phone, not sure what it's all about. Can someone explain??
hi, i have a us cellular gs3 (no section for us cellular gs3) running aokp_dcusc_jb-mr2_milestone-2 and i'm having trouble sending texts to an email, i've never had this problem in the past with any phone or any other rom on this phone. what its doing is trying to send it as a mms instead of a text. i'm not sending a pic just a few words. i'm using the default message app "com.android.mms version 4.3.1-eng.sethyx.20131218.013055". i've tried other messaging apps and they're all doing the same thing. i'm on page plus and my data is in and out so i have my data turn off all the time, even still i've been able to sent texts to an email without data as a text not a sms. any help (besides suggesting to switch roms) would be greatly appreciated.
I'm unrooted, on the latest version 5.1.1.
About two months ago or so, whenever I received a MMS from someone with a picture, my messaging app wouldn't download the picture.
This is hit and miss, sometimes it works, sometimes it doesn't. I can send pictures via MMS, and recipients get them fine, I just can't receive them all of the time.
I've tried various messaging apps (stock, Google Messenger, Contacts+, etc.) and they all behave the same way. I've even tried to manually put in the APN information, and it has no effect.
Mobile data is turned on at all times, so I don't think that is the issue. Also, regular texts come in just fine.
Friends that try to send pics are using various phones on various carriers (some even on Verizon), so I have no idea what the problem is.
Any help would be appreciated.
I'd check your app settings first and then call verizon tech support since your not rooted. I use handcent and on verizon and I remember something like this years ago on a bionic, but it was a mobile network problem. Try having MMS msgs sent with mobile data on?
Does anyone else receive extremely low quality MMS messages? Any MMS message that is sent to me is less than 20kb. I have tried using both the stock messenger and google messenger with the same results.
I don't know about receiving, but I noticed on my AT&T model that Google Messenger send MMS photos in terrible quality. Sending them from Samsung Messages makes them look much better on the other end.
Open messages app click on more > settings > chat settings > image quality
Samsung has it set to 'best available' by default just set it to 'original'.
gtg465x said:
I don't know about receiving, but I noticed on my AT&T model that Google Messenger send MMS photos in terrible quality. Sending them from Samsung Messages makes them look much better on the other end.
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My S7 sends MMS messages with high quality using either the Stock Messenger app or Google Messages. Receiving is where I get low image quality
AngioNicholai said:
Open messages app click on more > settings > chat settings > image quality
Samsung has it set to 'best available' by default just set it to 'original'.
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It appears as if my Verizon version does not have this option. I am coming from a Note 5, and the MMS messages I received are fine so I do not think it is the limits of the carrier, however something with the S7
nmarietta said:
My S7 sends MMS messages with high quality using either the Stock Messenger app or Google Messages. Receiving is where I get low image quality
It appears as if my Verizon version does not have this option. I am coming from a Note 5, and the MMS messages I received are fine so I do not think it is the limits of the carrier, however something with the S7
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Same issue here and image quality option not there. Poor resolution on Pics sent Via Google messenger on VZW. I'm on a HTC One M8. Any suggestions ?
This problem has been plaguing me for over a year, this is them most helpful information I have found. https://www.reddit.com/r/GooglePixel/comments/5gk4y0/mms_resizing_verizon/#bottom-comments
From what I can tell, if Verizon doesn't recognize your phone (mine is on a custom rom) Verizon servers automatically compress incoming MMS to 30-40KB.
"Pixel is resizing the images much more than they should. Take a look at the google pixel product forum. There are many complaints about this.
Every other comment so far is wrong, it's not just due to MMS. Yes MMS compresses/resizes the images to get a smaller file size, but no carrier restricts the image size down to the 30-40KB that Pixel is receiving.
From what I can tell the phone isn't in the carriers MMS phone info database yet, so it doesn't know the phone's capabilities so it defaults to a really old, flip phone user agent that restricts incoming MMS images to 30-40KB.
I have seen other reports of brand new phones having the exact same issue.
So hopefully it's just a matter of time before the carriers fix this.
Edit: I almost forgot, to prove this is an MMS issue and not 'just the way MMS works', download Textra or Chomp and under MMS settings choose Legacy instead of System. I'm not sure what it does, but it forces some other MMS settings to be used and will allow you to receive much higher quality photos."
I finally got it to work better by using Textra and setting it to "legacy" MMS.
nmarietta said:
Does anyone else receive extremely low quality MMS messages? Any MMS message that is sent to me is less than 20kb. I have tried using both the stock messenger and google messenger with the same results.
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Hello!
I have a Samsung Note 8 and I had the same problem, but I fixed it. I am not sure if the set up works the same for all Galaxy cellphones, give it a go anyway
Here's what I did;
° Go to your Messages Settings.
° Under Settings <--> Chat Settings
° Chat Setting <--> Image Size
° Under Image Size you'll have five
(5) selections.
1. Best available
2. Original
3. Large (50%)
4. Medium (20%)
5. Small (10%)
I picked Original. But you can choose the sizes of your choice.
Under "Multimedia Limit" you'll have 2 choices.
1. Automatically accept all
2. Automatically accept files less than 9765 MB in size.
I chose "Automatically accept all"
Good luck!
Marie
If you're on Sprint, they have an algorithm that catches MMS from the stock messenger app and auto downgrades the quality. Third party messenger apps won't, I can only guess the MMS signature is different, so the network doesn't know the type of content and can't auto 1995 picture.
EDIT: To clarify, this does not occur on iOS since all messages route through Apple Servers.
code_311 said:
This problem has been plaguing me for over a year, this is them most helpful information I have found. https://www.reddit.com/r/GooglePixel/comments/5gk4y0/mms_resizing_verizon/#bottom-comments
From what I can tell, if Verizon doesn't recognize your phone (mine is on a custom rom) Verizon servers automatically compress incoming MMS to 30-40KB.
I finally got it to work better by using Textra and setting it to "legacy" MMS.
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Click to collapse
Thanks a million. Your advice just made my old Verizon Galaxy S5 running LOS 15.1 start receiving MMS at a much more acceptable size than before. Now I'd just love to know exactly what Textra's doing to make things work so happily!
I have been using GO SMS Pro for a long time on my Mate 7 (Lollipop 5.1) without any problem
But after i moved to Mate 8 GO SMS Pro has a very strange behaviour, specially when handling with MMS but sometimes also with SMS
Operator configuration is the same, and advanced MMS configuration is the same I used with Mate 7.
On the other hand native sms/mms app from Huawei works smooth and flawlessly.
Could it be some bug or non-compatibility of GO SMS Pro and android MM?
I would apreciate if anyone could share his/her experiencie with this app
many thanks
I have been using Go SMS Pro for 3 years and have had troubles with MMS as well:
1. Image files are dramatically compressed down to 30 KB, destroying image resolution
2. When an incoming MMS message has an attached image file, the conversation with that contact disappears from the SMS list - to make the conversation reappear on my Droid phone, I either have to swipe down on my home screen right after the message alert arrived, entering that conversation directly (rather than through the Go SMS app), or else I have to send a new text message to that contact, which makes the conversation (and the new received MMS image) reappear (in its compressed form, as per issue #1 above).
3. Sometimes MMS messages will simply fail to download. The only way to recover is to shut down the phone and reboot, and then the incoming MMS image file will be retrieved (in its compressed form, as per issue #1 above).
I do like this app, but the MMS image issues are driving me crazy. I just got a new phone and hoped that the problem would be solved, but it is not. Sadly, I'll have to stop using Go SMS Pro so that I can finally see my friends' photos in their intended original size/resolution.
heartelectrician said:
I have been using Go SMS Pro for 3 years and have had troubles with MMS as well:
1. Image files are dramatically compressed down to 30 KB, destroying image resolution
2. When an incoming MMS message has an attached image file, the conversation with that contact disappears from the SMS list - to make the conversation reappear on my Droid phone, I either have to swipe down on my home screen right after the message alert arrived, entering that conversation directly (rather than through the Go SMS app), or else I have to send a new text message to that contact, which makes the conversation (and the new received MMS image) reappear (in its compressed form, as per issue #1 above).
3. Sometimes MMS messages will simply fail to download. The only way to recover is to shut down the phone and reboot, and then the incoming MMS image file will be retrieved (in its compressed form, as per issue #1 above).
I do like this app, but the MMS image issues are driving me crazy. I just got a new phone and hoped that the problem would be solved, but it is not. Sadly, I'll have to stop using Go SMS Pro so that I can finally see my friends' photos in their intended original size/resolution.
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I have also stopped using it but my problems where actualy sending mms (and sometimes even sending sms). Last update on GO SMS I noticed some changes in configuration options, probably to solve some bugs, but they did not solve my problems and so i moved to huawei messaging