Problems with GO SMS Pro - Mate 8 Q&A, Help & Troubleshooting

I have been using GO SMS Pro for a long time on my Mate 7 (Lollipop 5.1) without any problem
But after i moved to Mate 8 GO SMS Pro has a very strange behaviour, specially when handling with MMS but sometimes also with SMS
Operator configuration is the same, and advanced MMS configuration is the same I used with Mate 7.
On the other hand native sms/mms app from Huawei works smooth and flawlessly.
Could it be some bug or non-compatibility of GO SMS Pro and android MM?
I would apreciate if anyone could share his/her experiencie with this app
many thanks

I have been using Go SMS Pro for 3 years and have had troubles with MMS as well:
1. Image files are dramatically compressed down to 30 KB, destroying image resolution
2. When an incoming MMS message has an attached image file, the conversation with that contact disappears from the SMS list - to make the conversation reappear on my Droid phone, I either have to swipe down on my home screen right after the message alert arrived, entering that conversation directly (rather than through the Go SMS app), or else I have to send a new text message to that contact, which makes the conversation (and the new received MMS image) reappear (in its compressed form, as per issue #1 above).
3. Sometimes MMS messages will simply fail to download. The only way to recover is to shut down the phone and reboot, and then the incoming MMS image file will be retrieved (in its compressed form, as per issue #1 above).
I do like this app, but the MMS image issues are driving me crazy. I just got a new phone and hoped that the problem would be solved, but it is not. Sadly, I'll have to stop using Go SMS Pro so that I can finally see my friends' photos in their intended original size/resolution.

heartelectrician said:
I have been using Go SMS Pro for 3 years and have had troubles with MMS as well:
1. Image files are dramatically compressed down to 30 KB, destroying image resolution
2. When an incoming MMS message has an attached image file, the conversation with that contact disappears from the SMS list - to make the conversation reappear on my Droid phone, I either have to swipe down on my home screen right after the message alert arrived, entering that conversation directly (rather than through the Go SMS app), or else I have to send a new text message to that contact, which makes the conversation (and the new received MMS image) reappear (in its compressed form, as per issue #1 above).
3. Sometimes MMS messages will simply fail to download. The only way to recover is to shut down the phone and reboot, and then the incoming MMS image file will be retrieved (in its compressed form, as per issue #1 above).
I do like this app, but the MMS image issues are driving me crazy. I just got a new phone and hoped that the problem would be solved, but it is not. Sadly, I'll have to stop using Go SMS Pro so that I can finally see my friends' photos in their intended original size/resolution.
Click to expand...
Click to collapse
I have also stopped using it but my problems where actualy sending mms (and sometimes even sending sms). Last update on GO SMS I noticed some changes in configuration options, probably to solve some bugs, but they did not solve my problems and so i moved to huawei messaging

Related

MMS handling problems?

My Niki is getting a little, er, awkward at handling MMS at the moment, I'll explain :
It does seem incredibly slow at downloading/opening MMS, and invariably the messages are nothing more than plain text (some friends who have bizarre text plans).
I can be in the middle of writing a text message, and then an incoming (text) MMS is received, and the phone is basically useless whilst the message is coming in.
And earlier it decided that it wasn't going to open any of the MMS that had been received this morning, would only open SMS.
Left it for a few minutes, no change, so decided to do a full power off reboot. Started back up again, and it had deleted all the messages that had been received in the last 10 or so minutes.
Any suggestions on what I could do to improve the general SMS/MMS handling? The phone is running on the stock Orange rom.
ps. please don't suggest using pocketcm instead - it doesn't seem to be able to send SMS at all on my Niki

[Q] Test messages getting cut-off

Hi all, A co-worker has the Droid 2 and is about to receive her 3rd one in the mail tomorrow. The problem is that text messages are randomly cut-off or garbled to SOME people. I cannot seem to find anything to help her. The issue is not related to the size of the message (i.e. SMS converting to MMS) as it has occurred with one word texts as well as larger messages. Her D2 is stock. The recipients with issues have older (1 or 2 year old VZW phones. Guessing they are dumb or feature phones, but not sure). Here is what we've tried:
Example of a 1 word text: So I sent a text that said “busy?” and it came through to the recipient as “bus”
1. Turn off auto-correct in settings
2. Auto-Signature in settings is not checked (thought that might auto convert to MMS)
3. Switch to Handcent from stock messaging app. Same problem
4. Delete the contacts having trouble and then soft re-set the phone. Then add the contacts back in.
5. Replaced phone; same problem new phone.
6. Remove apps and replace one by one. Thought she had some luck with a camera app, but no go. The issue recurred without the camera app on the phone (have told her to check the camera apps settings to see if there is anything that could be adding pics to text messages without her knowledge. That would turn the message into an MMS. Long shot but worth a look.)
I feel like somehow all of her text messages are being converted to MMS but I cannot find any setting that would be causing this to occur. Cannot think of anything else. Anyone have any ideas?
I would try doing a factory reset without installing ANY extra apps, and see if it still happens. If it works, then slowly start installing apps until it starts again and you've found the issue. If it doesnt fix it at all, then I'd SBF and try as above. If still doesnt work then it's likely an issue with your carrier or maybe their carrier. (Person getting them)

[Q] Issue with Stock SMS App and Google Contact Groups

I wondered whether anyone else has seen this behaviour in the Stock SMS messaging app.
To set the scene I have a Vodafone Branded Sensation with the latest OTA applied.
When I create large text messages, so over 500 Characters which splits into 4 messages, I try and use a Google contact GROUP as the recipient. When I do this just before I click send I get the dreaded message "mms app has stop responding and needs to be forced closed".
I have no other option than to hit close, this then forces the app down and also doesn't save my mammoth message I just ticked in!!
Anybody else seen this happen, I swear it was working pre the OTA update!!??
EDIT: The same behaviour happens with Handcent SMS, which makes me think something more sinister is going on here!

[Q] When I log out of Hangouts, SMS disappear

Stock Nexus 5 on T-Mobile.
Have somehow gotten into a situation where my SMS and MMS messages in Hangouts disappear from view (in Hangouts) if I log out of Google+/Hangouts. Log in - they appear - log out, they disappear.
Have even tried clearing all MMS and SMS, logging out of Google+/Hangouts, and then restoring the SMS/MMS messages. Nothing. No messages seen (in Hangouts). And then I log back in to Google+/Hangouts, and wham! they reappear.
Somehow, Hangouts has decided that all of my MMS/SMS messages belong in my Google+/Hangouts profile, and if I'm not in that profile, I don't need to see my SMS/MMS (in Hangouts).
[Third-party SMS/MMS apps remain OK, however the messages are messed up - wrong order, SMS show with a blank title line, etc]
What is going on, and how can I fix this?
You probably just have to close it and re-open it (if it's still set as the default SMS app), but the bigger question is...
Why do you keep logging out and back in to Google+/Hangouts?
BKPhil said:
Stock Nexus 5 on T-Mobile.
Have somehow gotten into a situation where my SMS and MMS messages in Hangouts disappear from view (in Hangouts) if I log out of Google+/Hangouts. Log in - they appear - log out, they disappear.
Have even tried clearing all MMS and SMS, logging out of Google+/Hangouts, and then restoring the SMS/MMS messages. Nothing. No messages seen (in Hangouts). And then I log back in to Google+/Hangouts, and wham! they reappear.
Somehow, Hangouts has decided that all of my MMS/SMS messages belong in my Google+/Hangouts profile, and if I'm not in that profile, I don't need to see my SMS/MMS (in Hangouts).
[Third-party SMS/MMS apps remain OK, however the messages are messed up - wrong order, SMS show with a blank title line, etc]
What is going on, and how can I fix this?
Click to expand...
Click to collapse
It is kind of a two part app. a standalone sms app and a sms/hangouts app at the same time. When you are logged into hangouts you are smsing in that part of the app. If you sign out you are not longer in the combined app. You are now in the stand alone version. If you don't use hangouts stay signed out. If you do use hangouts stay signed in. It is kind of "it is what it is" thing. It may change later but for now with this first release for integration that is how it acts.
BKPhil said:
Stock Nexus 5 on T-Mobile.
Have somehow gotten into a situation where my SMS and MMS messages in Hangouts disappear from view (in Hangouts) if I log out of Google+/Hangouts. Log in - they appear - log out, they disappear.
Have even tried clearing all MMS and SMS, logging out of Google+/Hangouts, and then restoring the SMS/MMS messages. Nothing. No messages seen (in Hangouts). And then I log back in to Google+/Hangouts, and wham! they reappear.
Somehow, Hangouts has decided that all of my MMS/SMS messages belong in my Google+/Hangouts profile, and if I'm not in that profile, I don't need to see my SMS/MMS (in Hangouts).
[Third-party SMS/MMS apps remain OK, however the messages are messed up - wrong order, SMS show with a blank title line, etc]
What is going on, and how can I fix this?
Click to expand...
Click to collapse
hangouts is designed to stay logged in... but best way to fix it would be get a MSG app and use that for texts and then log in to hangouts when you want to use it.. Or stay logged into hangouts all the time
motcher41 said:
It is kind of a two part app. a standalone sms app and a sms/hangouts app at the same time. When you are logged into hangouts you are smsing in that part of the app. If you sign out you are not longer in the combined app. You are now in the stand alone version. If you don't use hangouts stay signed out. If you do use hangouts stay signed in. It is kind of "it is what it is" thing. It may change later but for now with this first release for integration that is how it acts.
Click to expand...
Click to collapse
Would have understood if new messages I sent from Hangouts had ended up in the 'combined' app. But surprised that my old SMS messages from last week, month and year get hijacked into 'combined app' as soon as I activate SMS functionality within Hangouts, and won't show unless I'm logged in.

Text message app sending strange text messages

Hello,
I have a Nokia 3.1 phone running Android 8.1.0. My phone uses the default Google Messages app to send and receive text messages. The Messages app was working perfectly until recently. I was a recipient of a text message sent to about 6 people. When I replied to the message that was sent, all of the other recipients received a private text message containing my reply, as well as my reply being in the original mass text message. This has never happened before.* Can anyone tell me why this is happening and how I can fix the problem?
Thank you
Did it show up on your device as individual messages as well? It sounds like your group text option is set to send individual threads. I believe there are only two options with this, one that sends group texts and replies as one MMS and one that sends them out as individual threads. The latter keeps them from going out as MMS which for some counts against their data usage. If you haven't modified your settings or made any other data saving changes I'm not sure why this would have changed for you, unless the message originator changed something in their settings.
VidJunky said:
Did it show up on your device as individual messages as well? It sounds like your group text option is set to send individual threads. I believe there are only two options with this, one that sends group texts and replies as one MMS and one that sends them out as individual threads. The latter keeps them from going out as MMS which for some counts against their data usage. If you haven't modified your settings or made any other data saving changes I'm not sure why this would have changed for you, unless the message originator changed something in their settings.
Click to expand...
Click to collapse
VidJunky, thank you very much for your reply.
In the Group Messaging settings, there are 2 options:
1. Send an SMS reply to all recipients and get individual replies (mass text)
2. Send an MMS reply to all recipients (group MMS)
Option 1 was selected on my phone, but I have switched to option 2.
Still not quite sure how that happened (I have had this phone for quite a while and never had this problem), but thank you very much for your reply!
No problem. It may have happened during an update. Thank you for your kind words.

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