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Cracked Screen on my Touch Pro

I dropped my touch pro and cracked the screen in a few places. I think it works normally except for the screen, as it receives calls fine...
A new phone isn't in my budget right now. Does anyone know of a good place (hopefully in DC, MD or VA) that will supply or install a replacement touch screen?
(btw, no recent threads came up when I searched.)

Ebay!
Just looked, $30 including postage for a screen & digitiser if you are able to do it yourself.

How hard is it to replace a screen if it has surface damage? Is there anywhere i could find a walkthrough or help?

Shame man, its a tragedy of what happened to your phone...
Luckily its not too bad, and you may just be able to fix it. You can download the service manual for the phone here: http://htcwinmobile.blogspot.com/2009/03/htc-raphaeltouch-pro-service-manual.html
Just a note though, make sure you DO USE tweezers or something to get the speaker wires out of the way before snapping the enclosure back into position... I had to reopen the phone again, after powering it, to rejoin one of the little wires thats like a tenth of a millimeter thick DO NOT IGNORE ANYTHING THEY TELL YOU IN THE MANUAL. Oh, and what works well for the "plastic removal tool" is a cut out piece of plastic ice cream container. AGIAN, do not ignore anything in there... You are voiding the warranty permanently when you do it yourself (which you unfortunately have to).
Anyways, good luck!

I drop my phone also, but the screen didn't actually cracked! but I do have is problems with the screen in other ways! Sometimes I get a black screen when I turn on the phone and sometimes not, but when the screen turns on, it flickers a lot and have lines thru it. What suprises me is that sometimes I get perfect images on the screen (Which makes me think that the screen it's not damaged).
Any suggestion would be apreciated. Thanks!

3 days and still no answer from anyone! I would like someone to throw me ligth on this issue. I'm waiting for this to know exactly what I need to buy, before I start assuming things.
Thanks in advance!

a.mendoza said:
3 days and still no answer from anyone! I would like someone to throw me ligth on this issue. I'm waiting for this to know exactly what I need to buy, before I start assuming things.
Thanks in advance!
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Sounds like the LCD connector may have come unseated. You could open up the phone and make sure all connectors are firmly seated if you feel confident in your abilities.

maxh said:
Sounds like the LCD connector may have come unseated. You could open up the phone and make sure all connectors are firmly seated if you feel confident in your abilities.
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Thanks for the advice! I was thinking on that also and wanted to take my chances opening the phone (oh god!).
BTW, I saw the $30 LCD Screen+Digitizer combo on ebay that Beeble referred to, but I'm not sure if it fits on the fuze (my model). What have come to my mind it's to buy also the front camera of the phone (like a thread on the kaiser) to mod the cell, in case I need to buy the screen+digitizer. I've search all threads about this issue but nobody has done it because it was too expensive for the result; I believe with this price it's worth it right now!

solved
Try this steps:
http://www.pdacenter.ru/razborka/htc-touch-pro/
I used Diamod (!) LCD and Touch Pro digitiser. Works perfect.
Much more cheaper

If your screen works fine sometimes, you most likely don't need to replace it. there's probably just a loose connection somewhere. If you really want to replace it though, there's an ebay seller with a really good deal. $20 for the screen and digitizer already glued into a new front body piece: http://cgi.ebay.com/OEM-HTC-FUZE-LC...wItemQQptZPDA_Accessories?hash=item3ef8817bf6 That one's for the fuze, but I think the seller has other models too. I'd definitely get the LCD and digitizer together or else you might end up like I did on my first attempt: http://forum.xda-developers.com/showthread.php?t=584050

-G-Rey--- said:
Try this steps:
http://www.pdacenter.ru/razborka/htc-touch-pro/
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Click to collapse
WOW! What a long way to get to the screen. Good luck for everyone who tries to dismount and mount the Raphael.

maxh said:
If your screen works fine sometimes, you most likely don't need to replace it. there's probably just a loose connection somewhere. If you really want to replace it though, there's an ebay seller with a really good deal. $20 for the screen and digitizer already glued into a new front body piece: http://cgi.ebay.com/OEM-HTC-FUZE-LC...wItemQQptZPDA_Accessories?hash=item3ef8817bf6 That one's for the fuze, but I think the seller has other models too. I'd definitely get the LCD and digitizer together or else you might end up like I did on my first attempt: http://forum.xda-developers.com/showthread.php?t=584050
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Thanks for the advise maxh,
I just wanted to let you know that a miracle just happened! my cellphone started to work just fine without even opening the phone! it has more than a week on this situation so I believe that it's exactly what you stated (the LCD conector became unseated or loose). Since it's still working, I have no need to open it! so I'll just wait until it becomes defective again and at that point just open it and tight up the LCD connector!
Anyway, I would love if somebody could make the mod that I was refereing to before (changing the screen of the fuze by the touch pro one) and see if it's possible to attach the front camera on the fuze.
Once again, thanks everybody for your opinions.

I got my new display+ digitizer on Ebay (65$) and replaced it, using the russian link mentioned above ( follow the exact procedure) , it took me 2 hours to do it, and after lot of patience it worked! My problem was the digitizer never worked fine, and after replaced it it worked like never before. If You are not familiar with repairs, it will be a mistake and waste of money to buy a display without digitizer. NOW, I have a small problem, my display has a NEW color, it's like color temp is WARM for this display, and COLD for my old display, AND COLOR level is lower, and the result is display without vivid colors, black like gray. Is there any way to change the DISPLAY color settings?

[Q] Broken LCD Glass :(

Anyone know where I can get a replacement LCD glass for my Desire HD
I believe it's just the glass as the screen seems to still work.
If there's a place in or around London that can replace it for me even better, if not anyone know how difficult it is to replace.
I've noticed a few places on Ebay (China/HK) selling digitizers and complete LCD's but ideally I want somewhere in the UK.
thanks
Elliot

Hi,
I went through a similar experience less than 2 weeks ago, you can even see images here: http://forum.xda-developers.com/showthread.php?t=834335
I rang around several places, none could commit to using GENUINE HTC parts. The only people I found were: www.htcrepairs.co.uk/ - and they even offer a walk in service whereas I found most others did not.
Unfortunately they don't have the parts I require in stock, maybe you can try them.
At the moment, they're the only people I've found in the London area that I'd be willing to give my phone in to...
Did you have any luck with finding anyone else?

Maybe contacting HTC? They can probably repair it for you but it can be pretty expensive though.
Maybe you got some pics?

You could try, as said above, get the glass/screen from eBay.
Repaired my SE K800i with it, where the glass could easily be removed and the new one could be installed within 5minutes.
Don't know how the HTC will disassemble though.

I'm going to try this place on the way home from work: http://www.spsmobile.co.uk I'll let you know how they go. They've got the parts and will charge me £60 for either the lcd or digitzer including fitting.

Here's some pictures. I think they'll get away with just fixing the glass, although it looks bad the lcd still seems to work ok.
Can anyone recommend a case surround?

earazi said:
I'm going to try this place on the way home from work: http://www.spsmobile.co.uk I'll let you know how they go. They've got the parts and will charge me £60 for either the lcd or digitzer including fitting.
Click to expand...
Click to collapse
How did it go?
Did they fix it whilst you wait, or retain the device to work on for a day or two?
More importantly, are they using genuine HTC parts ?

They fix while you wait, they're near Staples Corner (which is a bit of a walk from the tube at Brent Cross).
I need to go back tonight as they messed up and thought I had a Desire and not a HD, they're hoping to get the HD part in today, they're charging me the Desire price.
According to their website they use official parts, but who knows.
Warranty
* We give 3 months warranty on every repair excluding liquid / water damage and physical damage
* Every warranty handset is security sealed. Tampering with the security seal will void the warranty LCD / SCREEN warranty. We fit original screens only and they are security labeled
* Every handset is tested for 24 hours and comes with engineers report

I plan to visit these SPS guys tonight. Lets hope they manage to fix my phone.
I'm hoping to wait around so I can ensure genuine parts are used...

SPS didn't manage to get a Desire HD digitizer for me, they've got 1 on order. They're a little difficult to find (at least they were in the dark) they're behind Staples industrial state, in room 207, small little office. They seemed ok though they.

earazi said:
SPS didn't manage to get a Desire HD digitizer for me, they've got 1 on order. They're a little difficult to find (at least they were in the dark) they're behind Staples industrial state, in room 207, small little office. They seemed ok though they.
Click to expand...
Click to collapse
I posted my feedback in another thread:
c_man said:
I'm back!
Got my Legend fixed earlier this evening by these guys: http://www.spsmobile.co.uk/
They were one of few who were adament they use genuine parts [they allowed me to inspect the parts before installation] AND allowed me to wait whilst they work on it.
Abolutely disgusting/poor customer service and general attitute towards their customers... though the main thing is my Legend is all well again !
Oh, it cost £70 for display + digitizer + installation.
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c_man said:
I posted my feedback in another thread:
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In which one?
f.

forelli said:
In which one?
f.
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Well, I pasted my feedback above? ...but this thread: http://forum.xda-developers.com/showthread.php?t=834335

im terrified of dropping my phone. i dont take it out unless im sat down and have both hands free. eek!

Hey guys, any idea if the back plate is replaceable yet?

HTC Desire HD Broken Digitizer
I broke my HTC DHD touch a few weeks ago, I order a new digitizer in Ebay an I just got it, but I do not see anywhere a video on how to replace the screen can anyone help me with this.

ingeps1 said:
I broke my HTC DHD touch a few weeks ago, I order a new digitizer in Ebay an I just got it, but I do not see anywhere a video on how to replace the screen can anyone help me with this.
Click to expand...
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i would NOT attempt this yourself unless you are HIGHLY skilled and HIGHLY experienced with repairing gadgets

ingeps1 said:
I broke my HTC DHD touch a few weeks ago, I order a new digitizer in Ebay an I just got it, but I do not see anywhere a video on how to replace the screen can anyone help me with this.
Click to expand...
Click to collapse
U didn`t look for it enough Check this thread: http://forum.xda-developers.com/showthread.php?t=883444

Thanks but I do not see a complete teardown guide yet. Looks like the guys on the other thread are working on it but nothing detailed enough. I need to know how to replace the digitizer, looks like not body knows how to do it yet.

[Q] Replacement screen, touch unresponsive.

Hi, I dropped my phone a few days ago and completely smashed the screen. It was still usable for a day or two, but the cracks gots worse and I started to get random touches registered to the point where the phone became unusable. So I went to eBay and purchased a replacement screen assembly including the frame. It arrived today and I have just fitted it, phone boots up perfectly and the picture looks great, but the touch is completely unresponsive.
Have I just been incredibly unlucky and received a dud screen? Is there anything I should do to test it out and make sure there is nothing wrong with the components I have before I contact the seller?

Perhaps you sould review this youtube..... It's excellent.........
I have replaced a few Nexus 5 LCD and digitizer with frame with success
I hop this helps Let us know how you do

Blacksmith5 said:
Perhaps you sould review this youtube..... It's excellent.........
I have replaced a few Nexus 5 LCD and digitizer with frame with success
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Your link didn't show for the youtube - could you write it out or give some search keywords? I broke my glass and need to decide to fix it or buy a different phone. I've read the other broken screen threads and some of the complaints are the aftermarket stuff aren't OEM and therefore not the best quality or long lasting. Could you say where you bought your LCD and digitizer with frame? thanks, JD

hunky-d said:
Your link didn't show for the youtube - could you write it out or give some search keywords? I broke my glass and need to decide to fix it or buy a different phone. I've read the other broken screen threads and some of the complaints are the aftermarket stuff aren't OEM and therefore not the best quality or long lasting. Could you say where you bought your LCD and digitizer with frame? thanks, JD
Click to expand...
Click to collapse
There are no LG OEM parts from aftermarket. Some vendors claim their product was produced in the same factory as the LG parts and therefore are OEM but there is no way to prove this and it is more than likely a lie. Look for a description with something like Grade A or Grade AA. If there is no mention of grade it is likely B stock.
You can try cleaning the connector with alcohol and reseating. If it doesn't you received a dud, it happens even from a reputable seller. On my second replacement I got one that doesn't always calibrate correctly when the screen is awakened.

hunky-d said:
Your link didn't show for the youtube - could you write it out or give some search keywords? I broke my glass and need to decide to fix it or buy a different phone. I've read the other broken screen threads and some of the complaints are the aftermarket stuff aren't OEM and therefore not the best quality or long lasting. Could you say where you bought your LCD and digitizer with frame? thanks, JD
Click to expand...
Click to collapse
Sorry about that Here is the link. It is very wel lexplained and easy to follow plus the photography is excellent.
I hope it helps you out
www.youtube.com/watch?v=OPuCmfhzgbg
M

Screen damaged what should i do

My sister just broke her moto x pure.
The display works, however the digitizer do not works correctly. Cannot post pictures because the wallpaper is containing private information and i cannot change it.
She cannot use the entire screen.
For example on the lockscreen, she cannot use the 8. And the other digits works very badly. So she cannot unlock her phone.
What should I replace (screen, digitizer...) and where should I find the replacement part ?
Thank for your help

You'll need to replace both the digitizer + display as they come together. If you are good at repairing phones, you can get the display from eBay or else send your phone to service center if you don't. I would suggest you to send it to the service center.

You could use a USB OTG cable to connect a mouse and thus regain control of the device in order to clear any sensitive information prior to having someone fix it. I have bought and fixed several Moto X pure edition phones with cracked screens for family members. Most of them did alright, but one phone had the screen replaced, then a cow stepped on it. Although it didn't crack, after a while parts of the screen stopped responding to touch. The screen I replaced it with has not been damaged at all, but parts of it have stopped responding to touch as well. Sometimes I wonder if these phones don't have a particularly weak and easily damaged screen. I sometimes get my replacement screens from GadgetFix. If you fix it yourself make absolutely sure that you get a screen+frame assembly. It's just a few dollars more, and totally worth it. And be careful when you transfer the speaker grill trim to the new screen that you don't press hard enough to crack the screen.

Thanks you, I think I will change the screen and the frame.
https://m.ebay.com/itm/For-Motorola...%3A7550533015e0a9cbd9f98f63fff20079%7Ciid%3A2
Is this what I should buy ?

The screen that you posted does not include the frame. I briefly looked on eBay; you might find one with the frame included for a few dollars less than gadget fix, but for simplicity I just linked this one. On the back side of the display you will notice the screw inserts. That is what you need to look for.
https://gadgetfix.com/motorola-moto...screen-touch-screen-digitizer-frame-7447.html

zstricky said:
The screen that you posted does not include the frame. I briefly looked on eBay; you might find one with the frame included for a few dollars less than gadget fix, but for simplicity I just linked this one. On the back side of the display you will notice the screw inserts. That is what you need to look for.
https://gadgetfix.com/motorola-moto...screen-touch-screen-digitizer-frame-7447.html
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Click to collapse
Thanks !
Could you point me to a tutorial or a video explaining how to change the screen

I believe that Ifixit has a whole teardown tutorial for this phone. If not just search YouTube for (phone model) screen replacement, watch it a time or two, and then pause it while you do each individual step. If the first video you watch doesn't explain things in an understandable manner just watch another one. It's been a while since I searched for one, but I think there are at least a few good ones.

Cracked Screen

Hey everyone,
It's been a while since I last posted on here, and in attempting to avoid a pessimistic undertone, the G7 Power is actually a really good phone: the battery really does last for ages (I charge it once every two days, and it has never been below 40%), and it is surprisingly loud (everywhere). I am a pretty casual user now, rarely playing games or other media, but I am impressed with the difference compared to upgrading from a Moto G4. Some apps which appear as though they were designed for more premium screens - logos, icons, widgets - definitely lose some fidelity around the edges and these can look a bit poor on the 720p screen, but I have become oblivious (or distracted from) a lot of the finer details already.
And now the question: where, and how, would I be able to repair a cracked screen?
It feels like a pretty silly question; but the screen has 'developed' a crack from the bottom-right corner of the new notch, to about 2cm underneath the power button.
I say develop, as the phone is always within eyesight or kept in a pocket. It has never been dropped onto a surface harder than a pillow, and the case/screen protectors are still yet to arrive. It has been in my possession for about 12 days, and it lasted for 6/7 of those. I still have no clue when or why the crack appeared.
The question is a combination of where/when/how, I have contacted Motorola Technical Support, and explained the situation leading up to the cracked screen. The response was (exactly): "we do not process repair of the screen, what we offer is replacement of the whole device", they also said that this service will cost a fee (shipping + device) depending on the IMEI information. A single crack on the screen resulting in the replacement of a whole device seems pretty excessive, and the support member did not acknowledge that it is a brand new phone, or that it is* under warranty.
This is the first cracked screen from all previous handsets, so I am not sure what to do: is there any way to avoid replacing the whole device? How does this effect any warranty? What if I/whomever repairs the device creates other issues? When would services and replacement parts become available? XDA always has a someone whom is knowledgeable in these areas, and it would be great to hear some helpful advice from the community on how to proceed,
Thanks all,
MrSpuddy
(Also - the phone was bought directly from the Lenovo website - and I was hopeful that the "one free screen replacement" still worked)

mrSpuddy said:
Hey everyone,
[ quote edited to save space]
And now the question: where, and how, would I be able to repair a cracked screen?
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Click to collapse
Please see the teardown video here: https://forums.androidcentral.com/m...-power-xt1955-disassembly-teardown-video.html
I repair a lot of phones as a hobby. And phone that are assembled front to back are hard as hell to fix. You have to remove pretty much everything to get to the screen. Contrast that with something like the Pixel phone where the screen is connected last. You just have to pry up the screen and unplug the cable. Fixing the screen on the Moto G7 may not be worth it.
My recommendation is to use your phone as long as you can and then buy a new one. Hopefully by then it will not be as expensive as it is now. I know, it is not much of a solution...

zerogun said:
Please see the teardown video here: https://forums.androidcentral.com/m...-power-xt1955-disassembly-teardown-video.html
I repair a lot of phones as a hobby. And phone that are assembled front to back are hard as hell to fix. You have to remove pretty much everything to get to the screen. Contrast that with something like the Pixel phone where the screen is connected last. You just have to pry up the screen and unplug the cable. Fixing the screen on the Moto G7 may not be worth it.
My recommendation is to use your phone as long as you can and then buy a new one. Hopefully by then it will not be as expensive as it is now. I know, it is not much of a solution...
Click to expand...
Click to collapse
The solution provided by the company was just to buy a new phone; which was not very helpful at all. My collection of screen protectors arrived, and the one on the phone is a lot more robust than the original screen.
Thank you for providing the video.

These screens are very easy to replace... Multiple times...
I have the moto g7 and I have replaced the screen four times, and I'm getting another screen in the mail this weekend, because this *[email protected]_-HJN' SUCKS DONKEY WHATEVER. I like the phone, but for some reason, the screen doesn't like to stay in one piece. All you need is a hair dryer and a new screen. Amazon has them. But you have to watch out; there are counterfeits out there. Buy from two different vendors, and return the counterfeit. Here's how to tell: make sure the printing on the ribbon cable is the same as the one you're replacing. Make sure that the printing on the back plate is the same as the original. You won't know until you take the screen off, which replacement is legit. But it's just one connector and some glue. Way easy, or mail it to me and I'll fix it.