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my LCD screen cracked while in my pocket!

I bought my HTC S710 just 5 months ago, and my LCD screen cracked while in my pocket!
Did anyone has such a problem?
Is this problem common with this phone?
Do you know if warranty is valid for this damage?

Not a common problem, seems like you would have put too much pressure on it or bumped it against something. I've sat on mine after forgetting it's in my back-pocket, but I keep the LCD inwards and have had no problems.
You probably won't get it warrantied, but it's worth a shot.

@beijmanli wtf!
@SAHILISTHEBEST yeah your device needs to go for service.
and no its not common, i have dropped my device couple of times but not a single scratch yet. I have a scratch guard film on the screen.

yes, i've found in other forums also that this has now become a common problem for VOX and many users have complained about this matter. I think that since this is a manufacturer's technical defect and the Company should take the matter into consideration as this damage is caused not due to mishandling. the below mentioned url proves the same:
http://www.htcwiki.com/thread/1120701/HTC+S710+-+LCD+SCREEN+CRACKES?t=anon

Had the same thing happen to me, basically my fault (screen turned out)
If you have it in your pocket, turn the screen inward and you have a lot less problems
Yes the display is a bit touchier because its so big. (for a phone) its up to the user to be carefull I doubt you'll get it serviced free, although the trend to "not my fault, all your fault" is clear

Jacina said:
Had the same thing happen to me, basically my fault (screen turned out)
If you have it in your pocket, turn the screen inward and you have a lot less problems
Yes the display is a bit touchier because its so big. (for a phone) its up to the user to be carefull I doubt you'll get it serviced free, although the trend to "not my fault, all your fault" is clear
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I felt amazing when i saw that no physical damage is caused to the housing or any other part. The screen cracked by itself within the housing.
It seems there is some problem with the internal structure of the phone. It cant resist too much pressure i guess.
Hope HTC manufacturers understand this problem soon.

Well in my case it was just a bit too much pressure on the center of the screen, this can happen easily, by hitting the corner of a table for example. You wouldn't see an effect on the housing sind your pants would stop any scratches etc.
Lesson is: Always put the phone with the display to your leg/arse/whatever, just don't let it face outward.

New Screen + Fitting!
You can buy new screens:
http://cnn.cn/shop/s710s730-screen-p-2349.html
And for service manual on how to dismantle your VOX
http://maritime-billeder.dk/uploads/file/VOX_SM_A01 _GENERIC_.pdf

VOXer said:
You can buy new screens:
http://cnn.cn/shop/s710s730-screen-p-2349.html
And for service manual on how to dismantle your VOX
http://maritime-billeder.dk/uploads/file/VOX_SM_A01 _GENERIC_.pdf
Click to expand...
Click to collapse
thanks Voxer,
The manual was really cool n helpful.
I called the HTC Authorised service executive in India n told him the problem. I told them that since the damage was not due to mishandling and my screen broke by itself. they exaxmined my mobile and after makingsome more calls to some of HTC officials, they agreed for the screen replacement of my phone and allowed me a discount of 40% on the new screen.
this link helped a lot:
http://www.htcwiki.com/thread/1120701/HTC+S710+-+LCD+SCREEN+CRACKES?t=anon
My phone will be back within couple of days.

my lcd has cracked once again after getting a replacement one week ago.
wtf...
can anybody tell m where can i purchase it from. the link posted above in this thread states that it is out of stock.

:S
SAHILISTHEBEST said:
my lcd has cracked once again after getting a replacement one week ago.
wtf...
can anybody tell m where can i purchase it from. the link posted above in this thread states that it is out of stock.
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Click to collapse
What the hell are you doing man? diving on the floor? O well... can i suggest instead of buying a new screen very time maybe invest in a good case:
http://www.proporta.com/F02/PPF02P05.php?t_id=3465&t_mode=des
http://www.boxwave.com/products/armorcase/armor-case-htc-vox_2619.htm

VOXer said:
What the hell are you doing man? diving on the floor? O well... can i suggest instead of buying a new screen very time maybe invest in a good case:
http://www.proporta.com/F02/PPF02P05.php?t_id=3465&t_mode=des
http://www.boxwave.com/products/armorcase/armor-case-htc-vox_2619.htm
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Click to collapse
what to say... It was in my pocket while i was playing soccer.
after the match, when i took it out of my pocket, it was terrible.
I've ordered an armor case buti cant find LCD screen replacements anywhere in the internet. can anyody tell me where can i buy a new LCD?
Looking forward to order it as soon as possible!!!

SAHILISTHEBEST said:
what to say... It was in my pocket while i was playing soccer.
after the match, when i took it out of my pocket, it was terrible.
I've ordered an armor case buti cant find LCD screen replacements anywhere in the internet. can anyody tell me where can i buy a new LCD?
Looking forward to order it as soon as possible!!!
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Click to collapse
Luckily for the ones with a cracked LCD screen on a HTC S710, it can now be bought on ebay from China_store! They have them in stock!

Da9L said:
Luckily for the ones with a cracked LCD screen on a HTC S710, it can now be bought on ebay from China_store! They have them in stock!
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Click to collapse
can u post the LINK of china-store u are talking about, so that i can order it as early as possible.

SAHILISTHEBEST said:
can u post the LINK of china-store u are talking about, so that i can order it as early as possible.
Click to expand...
Click to collapse
just search at ebay..

[Q] Broken LCD Glass :(

Anyone know where I can get a replacement LCD glass for my Desire HD
I believe it's just the glass as the screen seems to still work.
If there's a place in or around London that can replace it for me even better, if not anyone know how difficult it is to replace.
I've noticed a few places on Ebay (China/HK) selling digitizers and complete LCD's but ideally I want somewhere in the UK.
thanks
Elliot

Hi,
I went through a similar experience less than 2 weeks ago, you can even see images here: http://forum.xda-developers.com/showthread.php?t=834335
I rang around several places, none could commit to using GENUINE HTC parts. The only people I found were: www.htcrepairs.co.uk/ - and they even offer a walk in service whereas I found most others did not.
Unfortunately they don't have the parts I require in stock, maybe you can try them.
At the moment, they're the only people I've found in the London area that I'd be willing to give my phone in to...
Did you have any luck with finding anyone else?

Maybe contacting HTC? They can probably repair it for you but it can be pretty expensive though.
Maybe you got some pics?

You could try, as said above, get the glass/screen from eBay.
Repaired my SE K800i with it, where the glass could easily be removed and the new one could be installed within 5minutes.
Don't know how the HTC will disassemble though.

I'm going to try this place on the way home from work: http://www.spsmobile.co.uk I'll let you know how they go. They've got the parts and will charge me £60 for either the lcd or digitzer including fitting.

Here's some pictures. I think they'll get away with just fixing the glass, although it looks bad the lcd still seems to work ok.
Can anyone recommend a case surround?

earazi said:
I'm going to try this place on the way home from work: http://www.spsmobile.co.uk I'll let you know how they go. They've got the parts and will charge me £60 for either the lcd or digitzer including fitting.
Click to expand...
Click to collapse
How did it go?
Did they fix it whilst you wait, or retain the device to work on for a day or two?
More importantly, are they using genuine HTC parts ?

They fix while you wait, they're near Staples Corner (which is a bit of a walk from the tube at Brent Cross).
I need to go back tonight as they messed up and thought I had a Desire and not a HD, they're hoping to get the HD part in today, they're charging me the Desire price.
According to their website they use official parts, but who knows.
Warranty
* We give 3 months warranty on every repair excluding liquid / water damage and physical damage
* Every warranty handset is security sealed. Tampering with the security seal will void the warranty LCD / SCREEN warranty. We fit original screens only and they are security labeled
* Every handset is tested for 24 hours and comes with engineers report

I plan to visit these SPS guys tonight. Lets hope they manage to fix my phone.
I'm hoping to wait around so I can ensure genuine parts are used...

SPS didn't manage to get a Desire HD digitizer for me, they've got 1 on order. They're a little difficult to find (at least they were in the dark) they're behind Staples industrial state, in room 207, small little office. They seemed ok though they.

earazi said:
SPS didn't manage to get a Desire HD digitizer for me, they've got 1 on order. They're a little difficult to find (at least they were in the dark) they're behind Staples industrial state, in room 207, small little office. They seemed ok though they.
Click to expand...
Click to collapse
I posted my feedback in another thread:
c_man said:
I'm back!
Got my Legend fixed earlier this evening by these guys: http://www.spsmobile.co.uk/
They were one of few who were adament they use genuine parts [they allowed me to inspect the parts before installation] AND allowed me to wait whilst they work on it.
Abolutely disgusting/poor customer service and general attitute towards their customers... though the main thing is my Legend is all well again !
Oh, it cost £70 for display + digitizer + installation.
Click to expand...
Click to collapse

c_man said:
I posted my feedback in another thread:
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In which one?
f.

forelli said:
In which one?
f.
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Well, I pasted my feedback above? ...but this thread: http://forum.xda-developers.com/showthread.php?t=834335

im terrified of dropping my phone. i dont take it out unless im sat down and have both hands free. eek!

Hey guys, any idea if the back plate is replaceable yet?

HTC Desire HD Broken Digitizer
I broke my HTC DHD touch a few weeks ago, I order a new digitizer in Ebay an I just got it, but I do not see anywhere a video on how to replace the screen can anyone help me with this.

ingeps1 said:
I broke my HTC DHD touch a few weeks ago, I order a new digitizer in Ebay an I just got it, but I do not see anywhere a video on how to replace the screen can anyone help me with this.
Click to expand...
Click to collapse
i would NOT attempt this yourself unless you are HIGHLY skilled and HIGHLY experienced with repairing gadgets

ingeps1 said:
I broke my HTC DHD touch a few weeks ago, I order a new digitizer in Ebay an I just got it, but I do not see anywhere a video on how to replace the screen can anyone help me with this.
Click to expand...
Click to collapse
U didn`t look for it enough Check this thread: http://forum.xda-developers.com/showthread.php?t=883444

Thanks but I do not see a complete teardown guide yet. Looks like the guys on the other thread are working on it but nothing detailed enough. I need to know how to replace the digitizer, looks like not body knows how to do it yet.

Reviving my (cracked) Nexus 4

Hi there, could anyone tell me based on experience, a really good LCD Screen + digitizer for me to buy? I can buy from ebay.in or ebay.com but there are hardly any ratings at all. If anyone has bought one, could you please tell me about the quality, link and if so, any defects? I would much appreciate it, thanks. Basically my screen is cracked an unresponsive, so i'm guessing I need LCD+Digi.
iG0tB0lts

iG0tB0lts said:
Hi there, could anyone tell me based on experience, a really good LCD Screen + digitizer for me to buy? I can buy from ebay.in or ebay.com but there are hardly any ratings at all. If anyone has bought one, could you please tell me about the quality, link and if so, any defects? I would much appreciate it, thanks. Basically my screen is cracked an unresponsive, so i'm guessing I need LCD+Digi.
iG0tB0lts
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Click to collapse
Hi, less than a month ago my screen also cracked, so I had to buy a new screen. Before buying it, I unmounted the phone and I had one more problem: the battery was COMPLETELY glued to the screen and I wasn't able to take it out. So finally I bought the screen and a new battery from eBay.
I bought this screen: ebay.com/itm/181445812771. I'm completely sure that the screen is the original one. I compared it with my cracked screen and they were exactly the same, except for the date printed in each screen, and it has a good quality, just as the screen that I had in my phone. BUT it was clearly used: the earpiece was a bit dirty and it had some glue on the back, probably from another battery. But I'm happy with the screen, actually, I prefer a used but original screen to a new but poor quality screen. Maybe they take this screen from a phone with a damaged motherboard or something like that. The screen doesn't have any scratch.
I wasn't so lucky with the battery. It was clearly a fake, so I returned it and bought another one from spareslg.com. I don't know if this battery is original or not, because there are some differencies between this one and the battery that I used before. Maybe this one has a bit better battery life, but I'm not sure, because now I'm using another ROM (based on 6.0 )
FYI, the non-original screens usually have problems with the proximity sensor and the GPS, so be careful with that. Good luck with the screen change! :good:

Note Edge N915S Screen Replacement Question

So I recently broke the screen to my phone and it was working fine but yesterday I started to get lines across the screen and cannot use anymore.
Figured its time to finally buy a replacement screen and I want the one already on the frame. I just can't seem to find one specific to the Korean models the 915 S/K/L.
Instead there are only ones for 915 P/T which is the American models. After looking between the 2 frames many many times I can only spot one difference between the two which is the positioning of the thermal tape right under the one for the CPU. All in all I think it should fit but still hesitant. Does anyone have experience replacing screens on the Edge who has any experience you could share with me.
The first picture is of the frame from my N915S and the second frame is for a listing I have been looking to buy which is for the N915P

Welp, I just tried my luck and ordered the part in and it fit everything without a problem.
For anyone in a similar situation for me it seems like the frames for this phone will fit with all models.

tospace2006 said:
Welp, I just tried my luck and ordered the part in and it fit everything without a problem.
For anyone in a similar situation for me it seems like the frames for this phone will fit with all models.
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My screen is broken. It's not annoying but i hate it. How in lord's name did you manage to replace your glass and how much did it cost and how much did it cost to replace and where did you replace it at?

edo101 said:
My screen is broken. It's not annoying but i hate it. How in lord's name did you manage to replace your glass and how much did it cost and how much did it cost to replace and where did you replace it at?
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Replaced it myself, it's easier to buy the entire frame assembly + screen rather than just the screen as taking off the screen off the frame is a pain.
Also if you buy frame + screen you have a better chance at finding OEM parts rather than chinese knockoff.
Gotta warn you though the replacement for a screen costs more than some whole phones.
Something like this would be optimal: http://www.ebay.ca/itm/Excellent-Bl...241748?hash=item4af43d5b94:g:VxkAAOSwT4lWThZa
Tutorial on how to swap over all the parts here: https://www.youtube.com/watch?v=mYEwEHRki_8
Mine is the Korean model the 915S and the frame I bought was for 915T and 915P but everything still fit so it shouldn't matter which model frame you buy.

tospace2006 said:
Replaced it myself, it's easier to buy the entire frame assembly + screen rather than just the screen as taking off the screen off the frame is a pain.
Also if you buy frame + screen you have a better chance at finding OEM parts rather than chinese knockoff.
Gotta warn you though the replacement for a screen costs more than some whole phones.
Something like this would be optimal: http://www.ebay.ca/itm/Excellent-Bl...241748?hash=item4af43d5b94:g:VxkAAOSwT4lWThZa
Tutorial on how to swap over all the parts here: https://www.youtube.com/watch?v=mYEwEHRki_8
Mine is the Korean model the 915S and the frame I bought was for 915T and 915P but everything still fit so it shouldn't matter which model frame you buy.
Click to expand...
Click to collapse
Thanks I'll check it out. And yeah while the pricing is huge, this phone is a one of a kind phone. It still doesn't justify the pricing but I'll let it slide because of how much this phone has helped me out with the multi screen and its note taking features

edo101 said:
Thanks I'll check it out. And yeah while the pricing is huge, this phone is a one of a kind phone. It still doesn't justify the pricing but I'll let it slide because of how much this phone has helped me out with the multi screen and its note taking features
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That's the exact same reason why I wanted to get this fixed. I usually sell off phones before buying a new one but want to keep this around as the first curved phone I ever owned.
Also found out that the headphone jack needs to be replaced with the one that matches your motherboard. Was trying to get audio to work in my car for hours before finding out that the issue was on the phone haha

I have ordered this one
http://www.aliexpress.com/item/Fast...90.html?spm=2114.13010208.99999999.274.5R2YVv
for a common dreaded problem of having vertical green lines appearing on LCD from nowhere (although my fault, it got it dropped on flat floor from my shoulder height a couple of times). In my case the green lines are appearing on the edge panel itself only, so the old LCD maybe useful for me to keep just for an emergency replacement as well.
Does this one looks ok, I mean any of the replacement LCD+Frame+Digitizer combo ordered from either ebay or china would rather be coming from only a handful or sources (resellers), and maybe only one or two manufacturers (who might be manufacturing it as OEM as well).
How was your experience with the replacement LCD, does it looks and feels just like original in screen clarity, colours and touch responsiveness.
Thanks for sharing your experience.

HyperEscape said:
How was your experience with the replacement LCD, does it looks and feels just like original in screen clarity, colours and touch responsiveness.
Click to expand...
Click to collapse
I bought mine with a cracked screen and replaced it myself. It was my first time repairing a smartphone and I followed the same instructions as the Youtube video linked above.
I found the process quite easy, luckily most of the components have screws and the video is easy to follow so I was done after 20 minutes. I can't compare with the previous screen by if I do a comparison with other phones we have at home (Lenovo Vibe Z2 Pro, Nexus 6) the screen looks fantastic!

Cracked Screen Need Replacement

I bought a used Honor 8 that has a cracked front screen. It's tolerable but I've decided to get it fixed. The screen that is on now was a replacement screen. The lady told me that it cracked not too long after she got it replaced and that it happened without her dropping it or anything like that. She thinks that the person who replaced it, didn't know what they were doing. As of now, the phone works great but the screen isn't as bright as the original and seems to have burn in. I have thought about replacing it myself and wanted to ask, has anyone replaced their screen themselves? How'd it go? Would you recommend it? And if you got it replaced somewhere, what was the cost? How did it look like afterwards? I appreciate any and all answers!

Levi1vargas said:
I bought a used Honor 8 that has a cracked front screen. It's tolerable but I've decided to get it fixed. The screen that is on now was a replacement screen. The lady told me that it cracked not too long after she got it replaced and that it happened without her dropping it or anything like that. She thinks that the person who replaced it, didn't know what they were doing. As of now, the phone works great but the screen isn't as bright as the original and seems to have burn in. I have thought about replacing it myself and wanted to ask, has anyone replaced their screen themselves? How'd it go? Would you recommend it? And if you got it replaced somewhere, what was the cost? How did it look like afterwards? I appreciate any and all answers!
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Hello!
My screen is broken too. After a long search i've decided to order from Witrigs. There is only the custom screen available which is not as good as the oem one., but these are the best i could find from a reliable source. There is a video on the screens page which shows you how to install the new one. It will need some cheap equipment too to open the phone, like plastic-opening-card and case-opening-tool(the guitar one), yeah and don't forget the the LCD frame sticker. (and the suction cup, if you don't have any at home)
I'm still waiting for the parts to arrive, hoping that the screen's quality is acceptable compared to the original one. Also ordered a custom back panel because my got scratchy.
I'll write my experience about the screen and the repair when the parts arrive and assembled the phone.
Sry i wasn't able to post links because this is my first post here, but its easy to find them. For guide go for the video.
It's costed about 35$ with shipping and the back panel.

brav3t said:
Hello!
My screen is broken too. After a long search i've decided to order from Witrigs. There is only the custom screen available which is not as good as the oem one., but these are the best i could find from a reliable source. There is a video on the screens page which shows you how to install the new one. It will need some cheap equipment too to open the phone, like plastic-opening-card and case-opening-tool(the guitar one), yeah and don't forget the the LCD frame sticker. (and the suction cup, if you don't have any at home)
I'm still waiting for the parts to arrive, hoping that the screen's quality is acceptable compared to the original one. Also ordered a custom back panel because my got scratchy.
I'll write my experience about the screen and the repair when the parts arrive and assembled the phone.
Sry i wasn't able to post links because this is my first post here, but its easy to find them. For guide go for the video.
It's costed about 35$ with shipping and the back panel.
Click to expand...
Click to collapse
Thanks for your input! I'll take a look at Witrigs and the video, and I would greatly appreciate your feedback once you get all the parts and change the screen $35 is not bad at all

https://www.ifixit.com/Store/Parts/Huawei-Honor-8-LCD-Screen-and-Digitizer/IF348-000-1
:good: