Hi I have an samsung s6 which I have purchased online from eBay. I have noticed my s6 has stopped getting updates and the "software update" doesn't function anymore. On rebooting it shows the model as a Korean version but in the description on about the phone is an "F" model. I have no idea how to resolve it. As it's been few years now I have had the phone and never noticed it until I moved abroad. I have tried installing manually but unfortunately odin seem to fail on update. Is there any alternative or shall I just stick to the phone as it is ? . Thank you so much in advance.
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Hello guys,
I got a couple of really weird problems, but I'm gonna ask only one since it might be the reason why the second happens.
I recently just purchased a usa version galaxy s3, by the specs looks as the i535, it also says Verizon mobile when connected to pc but the model number on the phone and also KIES says i9300.
It's on android 4.3, so i wanted to update, but it doesn't show any options on the phone to check for updates. and this is a photo of what kies says.
Any explanation ? and also any suggestions on how can i update ??
Hi guys. I recently purchased a Samsung Galaxy S7 Edge G935F. However, despite having the latest update on my phone, Samsung Pay is nowhere to be found. Do you think a firmware re installation would help? Any feedback would be greatly appreciated. Thanks!! Also, as a sidenote, I have not made any modifications to the device, as the void counter still states 0.
I also think its worth noting that I previously had a rooted S6. Would this prevent me from using Samsung Pay on my S7?
Johnmonkey0 said:
Hi guys. I recently purchased a Samsung Galaxy S7 Edge G935F. However, despite having the latest update on my phone, Samsung Pay is nowhere to be found. Do you think a firmware re installation would help? Any feedback would be greatly appreciated. Thanks!! Also, as a sidenote, I have not made any modifications to the device, as the void counter still states 0.
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Click to collapse
I read that the latest update on the "F" firmware removed the Samsung Pay App from the phone. The person that reported it, speculated that it might be because Samsung is about to activate Samsung Pay in European countries and they removed it until the finalized app would be available. Again, that was just speculation. But it does appear that the app was purposefully removed by Samsung for some reason.
scott14719 said:
I read that the latest update on the "F" firmware removed the Samsung Pay App from the phone. The person that reported it, speculated that it might be because Samsung is about to activate Samsung Pay in European countries and they removed it until the finalized app would be available. Again, that was just speculation. But it does appear that the app was purposefully removed by Samsung for some reason.
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Yes. It's only available if you meet all Samsung Pay criteria. Check their website. It has to be model AND carrier specific.
It's not on mine either. And where I live, they don't have chip & PIN protection as well (yes the cards have the chip won't ask for my PIN). So not a huge loss.
gunemalli said:
Yes. It's only available if you meet all Samsung Pay criteria. Check their website. It has to be model AND carrier specific.
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Ok thanks. My model is the G935F and my SIM is a T-Mobile one. So they probably removed it.
I checked on this with Samsung. They don't have any idea if it will reach international unlocked versions. As of now is only avail in US and carrier locked phones.
Ah got it not sure how I missed that. Much appreciated.
Yes just a small reminder ... the Galaxy S6\S6 Edge\S6 Edge+ international edition are all still waiting to get Samsung Pay... I just bought the G935F.. I really hope\wish we get S Pay soon
Got my note 7 today, and went to setup Samsung pay on my gear s2.. it seems like there is a version of the tpk preinstalled that does not get updated when installing the gear s2 Samsung pay app, so when you go to use Samsung pay on the gear s2 it constantly tells you that it needs to update ... hoping it's fixed soon, tried resetting the gear we didn't work
I assume you have the non 3g version of the s2, correct? I have the 3g version but am not able to use Samsung Pay on it yet.
Sent from my SAMSUNG-SM-N930A using Tapatalk
Same issue here. Using At&t note 7 android ver 6.0.1 and the gear s2 classic (non 3g) samsung pay throws an app error.
Error Product does not exist in this store (2316:4004).
This error can be replicated by holding the back key on the gear s2. Samsung pay will prompt you to look at your mobile device and a video begins to play on it. During the video "Update Samsung Pay" appears. When you update it the error is thrown.
mickeywdw1254 said:
I assume you have the non 3g version of the s2, correct? I have the 3g version but am not able to use Samsung Pay on it yet.
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Yes, using Wi-Fi variant it was working fine on my s7 edge, not working at all on note 7, just keeps asking me to update. When you look at installed applications on the gear it shows Samsung pay twice, so my best guess is that one is up to date and the other is not, when you go to use it, it's probably checking version on the non updated TPK, then forwards you to the update and says you are already up to date because of the updated version. The solution is most likely to get rid of the old version, but it is not uninstallable
Fixed?
I had this problem as well. I'm on Verizon with Galaxy Note 7 and have a non-3g Bluetooth only classic gear S2. I just opened pay on my watch a few minutes ago, it opened the app on the phone, got the usual update message, so I hit update as I have tried every day since I got the phone last Thursday, and to my surprise, it actually worked this morning. :good: After it was updated, I closed the app on the phone, and re-initiated pay on my watch, and the app on the phone opened and the "Start" option was finally there, and I was able to add my card details. So now the trick will be to see if the pay actually works whenever I try to make a purchase.
Hi All,
My Wifi and Bluetooth communication is damaged on my Samsung s7 duos (G930FD). My wifi and bluetooth will not turn on regardless of the Rom installed (Stock or Custom). I've flashed the superman rom and have been using my phone without wifi or bluetooth since a month after purchase (5 months now).
I purchased the phone in bangkok and would like to get the phone repaired in Germany. Does anyone have experience with getting a phone from a different region repaired in their home country? Additionally, from everything I can see, the hardware specs are the same for the G930FD and G930F European model regarding the wifi and bluetooth.
Any insight would be hugely appreciated.
Thanks all!!
Hi,
I would first check if your phone is genuine, i found it suspicious that both communication hardware failed just like that after you flashed a rom, i mean original BT and WIFI cards have a specific drivers attached to it and won't work with a knock off. Maybe a sign?
You have some apps in the play store to check it out.
If it's genuine, register the phone on the samsung website and open a ticket, they'll probably help you out.
Good luck.
ttf said:
Hi,
I would first check if your phone is genuine, i found it suspicious that both communication hardware failed just like that after you flashed a rom, i mean original BT and WIFI cards have a specific drivers attached to it and won't work with a knock off. Maybe a sign?
You have some apps in the play store to check it out.
If it's genuine, register the phone on the samsung website and open a ticket, they'll probably help you out.
Good luck.
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Click to collapse
Awesome and thanks for the advice. I know it's definitely genuine as i bought it from a Samsung store. I will register it today and check to see whether they can get back to me. Thanks for the response!!!
Hi folks.
Last year I've got robbed in California when I was traveling with my cousin, and decided to buy one S22 Ultra, once I like so much the Samsumg Wallet app and service.
The service is working alright, however, I can not access the "Rewards Program" from Brazil.
Since I got back home in Brazil, I restored the mobile to the factory details, nothing new.
After that, realized that in "country and region" tab the country "United States" was sticky, could not change manually to Brazil.
Thinking that changing the country might solve the trouble, I contacted Samsung US, did the whole procedure they asked me (including an explicit declaration) and changed the country to Brazil. Later, restored again my phone to factory details.
Now I see that nothing changes the Samsung Wallet Rewards Programs, it keeps appearing announcements of macys and other brands in US, nothing alike brazilian program, and I actually would like to use it, like I got used to use in my last galaxy (the phone robbed was a xiaomi, had to use google pay instead of samsumg pay), one thing that inarguably made me to get back to samsung.
SHOULD I CHANGE THE FIRMWARE? I completely depleted my support with samsung.com (Brazil and US), they can not help me, they say once my phone is bought in US, it's gonna be alwase US.
Got informations about following model versions of fw: "SC-52CSCG14", "SM-S9080", "SM-S908B", "SM-S908E", "SM-S908N", "SM-S908U", "SM-S908U1" and "SM-S908W".
My phone is "SM-S908U1", but I couldnt find any brazilian firmware of SM-S908U1.
I have found ONLY the SM-S908E in brazilian version, question: IS IT GONNA WORK ON MY PHONE?
Second question: IS IT GONNA SOLVE MY PROBLEM OF SAMSUNG WALLET (appearing our Brazilian Rewards Programs [instead of americans])?
Thank you very much.