My wife recently bought a Fitbit Versa after a year with her Charge 2 HR. The phone is stock, she was able to pair them via BT flawlessly. The day after, syncronization suddendly stopped working. We tried to force close the app and restart it, to reboot the phone, to disable and re-enable BT, to set the phone to be invisible to other BT devices and to stop BT from searching for available devices, but nothing worked.
I know that H5C is not in the Versa supported phones list, but neither the Charge 2 HR was in it and it worked. Plus, the first day the connection had no problems.
Is there something we can try to make it sync again?
I was even thinking about trying another ROM on the 5C, if nothing simpler will do the job. Does someone has any idea of what makes a device compatible or not compatible with the watch?
axxel84 said:
My wife recently bought a Fitbit Versa after a year with her Charge 2 HR. The phone is stock, she was able to pair them via BT flawlessly. The day after, syncronization suddendly stopped working. We tried to force close the app and restart it, to reboot the phone, to disable and re-enable BT, to set the phone to be invisible to other BT devices and to stop BT from searching for available devices, but nothing worked.
I know that H5C is not in the Versa supported phones list, but neither the Charge 2 HR was in it and it worked. Plus, the first day the connection had no problems.
Is there something we can try to make it sync again?
I was even thinking about trying another ROM on the 5C, if nothing simpler will do the job. Does someone has any idea of what makes a device compatible or not compatible with the watch?
Click to expand...
Click to collapse
Hi,
I own the Versa also and do not have a problem with it. But obviously you/your wife has. If your Smartphone is, according to Fitbit's list of supported devices, is not supported, these are problems you run into it. First it works and then not anymore, etc. What you could try to do is the following (untill Fitbit supports her device and you have a Tablet):
1. Turn on the BT on your laptop/PC
2, Connect the Versa to the laptop and set BT of the Versa to pairing
3. Go to Fitbit.com/setup and choose Versa
4. After a short while of searching, your laptop will find the Versa and you will see 4 digits on your Versa's display. Enter these on your laptop and the Versa is paired to your laptop. Keep the Versa connected to your laptop
5. Go to your tablet and install the Fitbit app. It will say it's not developed for the tablet but ignore that
6. Open the Fitbit app and go to setup a device and choose Versa.
It worked very well with my Fitbit device, while my Smartphone was also not supported. It's a temporary solution, but when it works, who bothers.
kindest regards, kuzibri
Related
Hi,
I've got yesterday sw2. It is really cool, but sometimes i have problem with bluetooth. Sw2 seems to be connected with phone, but when i start some app, it is loading, but this app don't start. I must restart my watch and then everything works fine, but then when i don't use it for a while it didn't want start against. I am using nexus 5 with custom rom. Where can be a problem?
I am having the same problem. Also a nexus 5 with custom rom. Maybe this is a nexus issue?
Which kernel are you running on the phone.
I am using latest Droidkang rom with stock cm kernel.
Some times I will clear phone's RAM to temporarily resolve this problem.
Any ideas anyone? I have the same problem on stock 4.3 on HTC One Max. It drives me nuts ^^
Stock Nexus 5 has no such issue so I'd start with the kernel /ROM bluetooth compatability. Certain apps seem to lose their state occasionally I've noticed. They generally just need to be closed and reopened though. No reboot has been necessary.
Sent via telepathy
Difficulty with MediaTek devices
I have a Wiko Stairway, which is built on MediaTek platform. Pairing is difficult but possible. I don't know whose fault it is, MediaTek or Sony or both?
Still I find it awkard that I have to install 10MB of Sony software just to establish a faulty connection.
My workaround:
Pair the devices without installing the Smart Connect suite
Install Smart Connect and restart watch
Start Smart Connect and wait a while. It should now find the watch and prompt for installing the add-on
Turn bluetooth off and on on both devices
It should now work
Problem is that every now and then the connection is dropped and you may have to toggle bluetooth on either watch or phone or both. Even sometimes a restart is required.
A work around might be to see if force closing the app 'bluetooth share' temporary resolves the issue. If that's the case you could set up a tasker task to kill bluetooth share every 8 hours or so. You might need a plug-in to properly kill bluetooth share with tasker.
Hi all,
I'm growing increasingly frustrated with this watch because of connection issues.
When I received this watch in January, I was able to set it up no problem. Everything worked great. I just had two issues-
1. The Bluetooth car system would no longer work because the phone would use the watch as the default headset.
2. Google duo would go bonkers when I was getting a call if the watch was connected.
Both of these issues were solved with a solution found here in the forums-by unchecking the option to use the watch for phone connection.
I noticed immediately after doing that that the connection became unstable. I would disconnect randomly then reconnect. As the weeks went on the disconnections became more frequent i.e. Every 2-3 minutes. Then the watch wouldn't connect anymore. Once the watch wouldn't connect anymore neither would my car. Nothing related to Bluetooth would work on my phone. My Tiles wouldn't connect anymore either.
So I went through and deleted all data and cache related to the three Samsung apps and uninstalled the apps. I deleted all Bluetooth connections. Then reinstalled the apps and connected the watch. Within an hour I was still in the same situation. (With no other things connected to Bluetooth.)
I figured out that if I restart my phone everything works again for about 20-30 minutes.
I'm at the point where I don't feel like it is worth keeping anymore. I can't have anything else connected to Bluetooth and I have to restart the phone so often that it just doesn't make sense.
After reading through the forums here it doesn't sound like this is a common problem. Is there something I am missing? Is the watch defective? Any suggestions is greatly appreciated.
Thank you.
You could well find the issue is with your phone and not the watch. I initially used my S3 with a Samsung phone that went bust. I went back to my Nexus 5 and found I had some issues and one app had disappeared from the app store. I contacted the app firm who told me that they were aware of it but it was Samsung that was blocking the app. On going back to a Samsung phone the app was available again and works fine. Can you check your S3 with a different phone?
I also have a S3 and a 6P. Disconnect the S3 Bluetooth from your phone Bluetooth settings and it should connect to your car. You should still see the "Gear S Plugin" notification if you swipe down on the the phone. You should still receive notifications on your phone but the Bluetooth will connect to your car. Connect the S3 to your phones Bluetooth again if you want to answer calls via your watch. Hope this helps.
I have the Mate 9 and the Frontier... when i enter my truck i just press airplan mode on the watch turning off all connection. bluetooth from phone to truck connects 1-2-3....
Clarification
Hi all,
Thanks for the responses. Probably because of my long rambling post there is a little misunderstanding of where I'm at now.
Right now my problem is that my phone can't stay connected to my watch. I have nothing else connected via Bluetooth to my phone. Once it can't connect anymore, I have to restart my phone in order for it to connect again. And then it only stay connected for a couple of minutes before disconnecting.
It is like the Bluetooth gets locked up on my phone by the Samsung gear apps.
Maybe it's my phone. Maybe time to get a Pixel.
Any suggestions are greatly appreciated.
Try this. I do it when I lose notifications. Go to Bluetooth on your phone. "forget your watch" it will disconnect. Reboot phone. Then re pair watch and phone after reboot using your phone and the watch (not the gear app). That usually fixes most problems for me.
Sent from my ONEPLUS A3000 using Tapatalk
Hi,
Did somebody try to use an android auto function? My car (Peugeot 308SW 2018) and the phone not connecting with latest (8.1.0) android version. I tried to enable an USB debugging (as workaround recommendation), but nothing changed...
Have you other idea or working solution?
thx!
rawen69 said:
Hi,
Did somebody try to use an android auto function? My car (Peugeot 308SW 2018) and the phone not connecting with latest (8.1.0) android version. I tried to enable an USB debugging (as workaround recommendation), but nothing changed...
Have you other idea or working solution?
thx!
Click to expand...
Click to collapse
Yes, it works perfectly in my mid 2017 Kia Cee'd SW. Check if you have android auto enabled(i have the option to disable it and the apple car play). Also, the usb cable is working properly when connecting to a pc?
At the car side is enabled, at phone side i didnt found any additional options...
The best result was the android auto icon at phone appears and disappears continously with 2-3 different cables.
Is it possible the car head unit firmware not compatible with N7P latest SW version?
rawen69 said:
At the car side is enabled, at phone side i didnt found any additional options...
The best result was the android auto icon at phone appears and disappears continously with 2-3 different cables.
Is it possible the car head unit firmware not compatible with N7P latest SW version?
Click to expand...
Click to collapse
Doubt it. The car is from this year, it seems unlikely(to me) that the firmware wasn't up to date.
Stupid question, you have the android auto app installed on the phone right? Android has a Car Mode but to use android auto you need to install the app 1st(https://play.google.com/store/apps/details?id=com.google.android.projection.gearhead&hl=en). If the link says that you have no compatible device, download the latest version from here(https://www.apkmirror.com/apk/google-inc/android-auto/)
For almost a year I thought my head-unit wasn't up to date as the android auto would freeze, the app would say that the head-unit wasn't up to date, waze would display random artefacts, etc.
Now with the N7p it is butter smooth, no funky stuff and way more responsive that when I was trying to use it with my Redmi 4 Prime(same cable but with a micro-b to usb c adapter)...
No issues with AA in Seat Ateca 2018.
Everything works like a charm.
For phonecalls, you need to select default sim first, otherwise the call hangs on a sim selection prompt on the phone.
I write to nokia support and they send:
- clear the bluetooth cache
- do a soft reset
after this steps working fine...
what is Bluetooth cache?
Tequila.CZ said:
what is Bluetooth cache?
Click to expand...
Click to collapse
You found here, how to clear: http://support.hereplus.me/hc/en-us/articles/115003497328-Clearing-your-Bluetooth-Cache-Android-/
Do you install android auto app on your smartphone ? some lands doesn't have android auto on the play store, so you need to download manually on apk mirror web site (arm64 version)
A good quality cable is also needed.
I'm having similar issues.
This phone won't work in both my VW cars.
If I clear all settings it works fine.
I get to my destination, unplug and then when I head out on my next trip it doesn't. Just a blank screen on the head unit and the phone has the green screen saying launch Android Auto on the head unit.
Tried the BT cache clearing as above. Will try a factory reset of the phone shortly too otherwise wait for pie and if still no go then sell the phone which I will miss
Though can't work without Android Auto now
It is definitely problem with Nokia 7 plus. In my car it connect and after few minutes black screen and solution is only disconnect and connect again.
matonka007 said:
It is definitely problem with Nokia 7 plus. In my car it connect and after few minutes black screen and solution is only disconnect and connect again.
Click to expand...
Click to collapse
I've found the bluetooth with my N7P poor anyway. This is my second one and the same as the first.
All HMD will do is send you a list of the bluetooth protocols they support.
So you may need to change your car ?
My 7+ works perfectly now.
Enable USB debugging and disable the extreme power saving settings.
I have OP7 PRO running android 10 and stock Oxygen OS (not root).
When I pair my device to my car bluetooth set everything works fine, but once the connection is lost it will not auto-reconnect the next time i'm in my car.
Moreover, in order to connect again i need to do the pairing again (not just select the device from the existing devices list).
I saw tons of threads online about this with no solution, some mentioned they think it's an issue with android OS and not the phone itself (this is supported by the fact that my wife just got a new Xiaomi and have the exact same problem).
Does it make sense that this is a global Android issue and has no fix for such a long time? did anyone experience it and managed to fix it?
I would guess at an issue with the car Bluetooth. May be theres a firmware update for that ?
UrbanBushman said:
I would guess at an issue with the car Bluetooth. May be theres a firmware update for that ?
Click to expand...
Click to collapse
That was my first thought, but it seems that the issue is on the device side as i can see that after connecting the device doesn't appear in the previously connected devices list.
As if the phone forgets it for some reason.
I've had occasional problems too. I'm using Launcher 10. Just last week, I turned on my wifi before starting my car as usual. It connected, then disconnected 2 times and then was stable. There's been times where I'll restart my car to fix it. It's irritating but who knows what can be done about it.
I have a rooted stock op7pro and I have a Samsung active2 watch that randomly disconnects and reconnects once or twice an hour. I have battery set to all Samsung apps on my phone to not optimize battery usage and I have no idea why it does this.
Sent from my OnePlus7Pro using XDA Labs
I have understood that it's also possible that it depend on the order in wich you connect.
You should first have to connect the car to the phone instead of the phone to the car.
Iow have the car lookup the phone
Yes, i head a lot about people with flaky connection but i hope that was the situation, for me it won't reconnet 100% of the times.
Changing the order of connections didn't work.
I have been experiencing issues connecting to devices over Bluetooth. Sometimes it just works, other times it doesn't work at all, and some times it kinda works but not right.
All of these issues are resolved by restarting the phone, but that isn't a solution because the issue comes back.
3 Devices I have been having issues with
1. S Pen - Sometimes it won't connect to the phone, I get an "S-Pen Missing" message and it will not connect. If I t ry to connect to it manually via nRF Connect (The Nordic Semiconductors Bluetooth App) it tells me that the BLE device has a GATT error. It happens semi-randomly but I can always make it happen by doing #2
2. Car Stereo - This is the weird one, it will connect and play music, but it will not do "calls" if I connect to Discord it won't recognise the car as a Bluetooth device it can route to.
3. Raspberry Pi - This one it appears it will connect to ONCE, and then after a disconnect it will not connect again.
Again, each of these can be fixed by restarting the device, but they happen again after a while. The pen & RPi use BLE, I don't know what the car uses for calls.
Turn off global power management completely in Device Care.
Network reset, reboot and clear system cache from the boot menu.
Ok, I've done a network reset, and cleared the cache partition. I checked Device Care for something like global power management, and I couldn't find anything. Most of the pwm settings are off except the "optomise daily" setting.
I'll let you know later if I have the same issue again.
These, this is a N10+ running on Pie.
To check if you have disabled global power go to Developer options>standby apps, all buckets should show as active otherwise power management is enable.
KindarConrath said:
I have been experiencing issues connecting to devices over Bluetooth. Sometimes it just works, other times it doesn't work at all, and some times it kinda works but not right.
All of these issues are resolved by restarting the phone, but that isn't a solution because the issue comes back.
3 Devices I have been having issues with
1. S Pen - Sometimes it won't connect to the phone, I get an "S-Pen Missing" message and it will not connect. If I t ry to connect to it manually via nRF Connect (The Nordic Semiconductors Bluetooth App) it tells me that the BLE device has a GATT error. It happens semi-randomly but I can always make it happen by doing #2
2. Car Stereo - This is the weird one, it will connect and play music, but it will not do "calls" if I connect to Discord it won't recognise the car as a Bluetooth device it can route to.
3. Raspberry Pi - This one it appears it will connect to ONCE, and then after a disconnect it will not connect again.
Again, each of these can be fixed by restarting the device, but they happen again after a while. The pen & RPi use BLE, I don't know what the car uses for calls.
Click to expand...
Click to collapse
Are those the only three devices you connect via BT? What other apps do you use that need to use BT (i.e. Galaxy Wear, Apple Music, etc.).
You mentioned "Nordic Semiconductors Bluetooth App." I looked it up. Why do you need a third party generic BLE connecting app? It seems to me that could be the problem. You shouldn't need a third-party app to connect your BLE devices. The S22U's native pairing will work with any BT device that adheres to BT standards.
Try uninstalling the nRF Connect app and see what happens.
The only other Bluetooth devices I have are other in-house hardware, running on SiliconLabs BGM13P chips or NRF52840 chips...
The NRF app isn't a replacement for your bluetooth pairing app, its a debugging app... it can connect to BLE devices and show their GATT profiles, update devices that have Nordic's OTA update code and copy a devices GATT profile to act as a BLE Server.
We use it for testing and debugging.
KindarConrath said:
The only other Bluetooth devices I have are other in-house hardware, running on SiliconLabs BGM13P chips or NRF52840 chips...
The NRF app isn't a replacement for your bluetooth pairing app, its a debugging app... it can connect to BLE devices and show their GATT profiles, update devices that have Nordic's OTA update code and copy a devices GATT profile to act as a BLE Server.
We use it for testing and debugging.
Click to expand...
Click to collapse
Ok. I recommend uninstalling nRF Connect anyway. If anything, to rule out the app. How old is your car and the Raspberry Pi? Even though BT 5.2 is backwards compatible, sometimes older BT devices won't work with newer devices. That doesn't account for the S Pen issue though.
I uninstalled nRF connect, and changed all the settings you both recommended. Exactly the same behaviour when I went to leave work. My car stereo would do music but not calls, then when I restarted my phone, it worked. Then when I got home, my S Pen would not connect to my phone, then I restarted my phone and it worked.
Its not a problem of not being compatible, its a problem of something stops working.
Please also note that these devices worked fine together in the past. I am concered that it is either a change made by an update or a Bluetooth chip that is faulty....
OP- Have you debloated at all and if so maybe you've removed something relevant that might be causing these issues?
No, stock image, no OS modification beyond the things that Samsung offers (GoodLock and Stock customisation)
I have our in-house apps for interacting with our equipment (over Bluetooth) installed, but #1 they shouldn't affect anything if they are not open and #2 they don't do this to ANY of our other test equipment.
I would just like to say, that I appreciate the assistance that you are all offering! I have used many forums over the years when looking for support on things and I rarely find a place that is more ready to try and help than XDA forums!
KindarConrath said:
I have been experiencing issues connecting to devices over Bluetooth. Sometimes it just works, other times it doesn't work at all, and some times it kinda works but not right.
All of these issues are resolved by restarting the phone, but that isn't a solution because the issue comes back.
3 Devices I have been having issues with
1. S Pen - Sometimes it won't connect to the phone, I get an "S-Pen Missing" message and it will not connect. If I t ry to connect to it manually via nRF Connect (The Nordic Semiconductors Bluetooth App) it tells me that the BLE device has a GATT error. It happens semi-randomly but I can always make it happen by doing #2
2. Car Stereo - This is the weird one, it will connect and play music, but it will not do "calls" if I connect to Discord it won't recognise the car as a Bluetooth device it can route to.
3. Raspberry Pi - This one it appears it will connect to ONCE, and then after a disconnect it will not connect again.
Again, each of these can be fixed by restarting the device, but they happen again after a while. The pen & RPi use BLE, I don't know what the car uses for calls.
Click to expand...
Click to collapse
I've seen the issue of the spen disconnecting but only a couple of times and the issue worked itself out within a couple of minutes with me not having to do anything.
I've also have had a couple of wonky issues when connecting a new Samsung phone to my car. I've narrowed down my issue to the fact that when I transfer my data & settings via Samsung smart switch, it includes the details of my Bluetooth pairings. To fix it, I have to go in and delete my Bluetooth phone settings from the car and from my phone and re-pair them.
Rubby1025 said:
I've seen the issue of the spen disconnecting but only a couple of times and the issue worked itself out within a couple of minutes with me not having to do anything.
I've also have had a couple of wonky issues when connecting a new Samsung phone to my car. I've narrowed down my issue to the fact that when I transfer my data & settings via Samsung smart switch, it includes the details of my Bluetooth pairings. To fix it, I have to go in and delete my Bluetooth phone settings from the car and from my phone and re-pair them.
Click to expand...
Click to collapse
As cool as I think Smart-Switch is as a program, I actually never use it when moving from one phone to another. The junk that Google drags with me from one phone to the next is already too much, I like to use a new device as a chance to do some housecleaning. So no old-data oddities here.
KindarConrath said:
I uninstalled nRF connect, and changed all the settings you both recommended. Exactly the same behaviour when I went to leave work. My car stereo would do music but not calls, then when I restarted my phone, it worked. Then when I got home, my S Pen would not connect to my phone, then I restarted my phone and it worked.
Its not a problem of not being compatible, its a problem of something stops working.
Please also note that these devices worked fine together in the past. I am concered that it is either a change made by an update or a Bluetooth chip that is faulty....
Click to expand...
Click to collapse
Hmmm.. Ok. You're probably right about the suspect causes. I know there is a code you can dial to get into diagnostic mode, I just don't know what it is.
The only other option you can try (as a last resort) is to factory reset it. If it is update caused, a factory reset MAY fix it. If you take it to a service center, send it in for repairs, or do a warranty replacement, they're going to factory reset it, or have you reset it.
have you tried running diagnostics in device care ?
or check with this dc
android
Bluetooth test*#*#232331#*#*
samsung
Bluetooth Test Mode*#232331#
I still haven't done a factory reset, but I continue to have the issue.
I have run the BT Test in device care, it always reports good.
I tried the codes, neither of them work as the first one is for vanilla android and the second is for older versions of Samsung firmware.
I've tried completely unpairing from the car radio and re-pairing, disconnecting and connecting from the other device to no avail.
KindarConrath said:
I still haven't done a factory reset, but I continue to have the issue.
I have run the BT Test in device care, it always reports good.
I tried the codes, neither of them work as the first one is for vanilla android and the second is for older versions of Samsung firmware.
I've tried completely unpairing from the car radio and re-pairing, disconnecting and connecting from the other device to no avail.
Click to expand...
Click to collapse
I'm not entirely sold on the idea that it is a hardware fault. It could be a hardware limitation; meaning you cannot connect to more than a certain number of devices simultaneously. I don't know how many BT devices you can connect to at once. I know at least two simultaneous connections (I've only had two simultaneous connections at a time).
You said you have other BT devices in your house other than those three your having issues with. How many are there? How many are you connected to at any given moment?
Is it possible that you have too many simultaneous connections?
When you try to connect to your car.. Did you check under BT connection (your vehicle) to make sure both audio and calls are checked..
doubledragon5 said:
When you try to connect to your car.. Did you check under BT connection (your vehicle) to make sure both audio and calls are checked..
Click to expand...
Click to collapse
Yes, and I've disconnected, reconnected and even unpaired and re-paired the phone to the car.
gernerttl said:
I'm not entirely sold on the idea that it is a hardware fault. It could be a hardware limitation; meaning you cannot connect to more than a certain number of devices simultaneously. I don't know how many BT devices you can connect to at once. I know at least two simultaneous connections (I've only had two simultaneous connections at a time).
You said you have other BT devices in your house other than those three your having issues with. How many are there? How many are you connected to at any given moment?
Is it possible that you have too many simultaneous connections?
Click to expand...
Click to collapse
Unless having multiple connections causes the BT to fail completely, no. Even after turning the car off and walking away, it still will not connect to the S Pen. The only BT devices I use with that phone regularly are:
S Pen, Car (Music & Calls)
At work I develop devices that use Bluetooth and I sometimes connect to them, but only ever one at a time.