Hi all,
I'm growing increasingly frustrated with this watch because of connection issues.
When I received this watch in January, I was able to set it up no problem. Everything worked great. I just had two issues-
1. The Bluetooth car system would no longer work because the phone would use the watch as the default headset.
2. Google duo would go bonkers when I was getting a call if the watch was connected.
Both of these issues were solved with a solution found here in the forums-by unchecking the option to use the watch for phone connection.
I noticed immediately after doing that that the connection became unstable. I would disconnect randomly then reconnect. As the weeks went on the disconnections became more frequent i.e. Every 2-3 minutes. Then the watch wouldn't connect anymore. Once the watch wouldn't connect anymore neither would my car. Nothing related to Bluetooth would work on my phone. My Tiles wouldn't connect anymore either.
So I went through and deleted all data and cache related to the three Samsung apps and uninstalled the apps. I deleted all Bluetooth connections. Then reinstalled the apps and connected the watch. Within an hour I was still in the same situation. (With no other things connected to Bluetooth.)
I figured out that if I restart my phone everything works again for about 20-30 minutes.
I'm at the point where I don't feel like it is worth keeping anymore. I can't have anything else connected to Bluetooth and I have to restart the phone so often that it just doesn't make sense.
After reading through the forums here it doesn't sound like this is a common problem. Is there something I am missing? Is the watch defective? Any suggestions is greatly appreciated.
Thank you.
You could well find the issue is with your phone and not the watch. I initially used my S3 with a Samsung phone that went bust. I went back to my Nexus 5 and found I had some issues and one app had disappeared from the app store. I contacted the app firm who told me that they were aware of it but it was Samsung that was blocking the app. On going back to a Samsung phone the app was available again and works fine. Can you check your S3 with a different phone?
I also have a S3 and a 6P. Disconnect the S3 Bluetooth from your phone Bluetooth settings and it should connect to your car. You should still see the "Gear S Plugin" notification if you swipe down on the the phone. You should still receive notifications on your phone but the Bluetooth will connect to your car. Connect the S3 to your phones Bluetooth again if you want to answer calls via your watch. Hope this helps.
I have the Mate 9 and the Frontier... when i enter my truck i just press airplan mode on the watch turning off all connection. bluetooth from phone to truck connects 1-2-3....
Clarification
Hi all,
Thanks for the responses. Probably because of my long rambling post there is a little misunderstanding of where I'm at now.
Right now my problem is that my phone can't stay connected to my watch. I have nothing else connected via Bluetooth to my phone. Once it can't connect anymore, I have to restart my phone in order for it to connect again. And then it only stay connected for a couple of minutes before disconnecting.
It is like the Bluetooth gets locked up on my phone by the Samsung gear apps.
Maybe it's my phone. Maybe time to get a Pixel.
Any suggestions are greatly appreciated.
Try this. I do it when I lose notifications. Go to Bluetooth on your phone. "forget your watch" it will disconnect. Reboot phone. Then re pair watch and phone after reboot using your phone and the watch (not the gear app). That usually fixes most problems for me.
Sent from my ONEPLUS A3000 using Tapatalk
Related
I have a 2011 Jeep Grand Chreokee. When I first got the phone, it paired fine and I was able to make and receive calls through the BT. I had this setup for about 1-2 days. I then rooted the phone with the stock ROM only removing bloat ware...now I cannot connect via bluetooth back to the car. It seems to connect then disconnect me right away. Ideas?
I know this seems obvious but have you tried unpairing and repairing the phone to the car? Sometimes bluetooth can get fidgety and most of the time it requires you to repair the device. In my experience that generally solves the issues I have had with bluetooth.
Any time I have factory restored my phone I have had to repair it to any Bluetooth devices it was once connected to. Not sure if the Bluetooth address changes for the phone or not on a reset or ROM change, but it seems to be the case. My Infiniti G37s has Bluetooth and I experienced the same issue as you, pair it again and see if that helps.
Thanks for replies...I tried to repair about 6 different times...same result. It seem that the phone and audio connections both connect for about 2 seconds, then the phone disconnects.
Funny, I wanted to try this but kept forgetting. So I just went down to my garage and tried it, and it paired successfully on the first try. Tried making a call via number/phonebook and it all worked.
I'm rooted running Das BAMF 1.3, and paired it with a '11 Sonata Limited.
So I got it working...but without the phone book downloaded. The issue is in fact when it tries to download the phone book. Need to get another phone loaded up with my contacts and do a sync to get phone book loaded to car.
DieselvRR said:
So I got it working...but without the phone book downloaded. The issue is in fact when it tries to download the phone book. Need to get another phone loaded up with my contacts and do a sync to get phone book loaded to car.
Click to expand...
Click to collapse
Did you do anything to get it working?
When the device asked me to allow connection to download the phone book, I declined, only then would it pair properly.
I think I figured it out, I have the Infiniti G37, when I rooted & re-paired the Bluetooth, somehow I ignored the question when it popped up asking to "allow" or "deny" the connection.
Yesterday during the whole 4G fiasco, I reflashed & had to re do everything this morning, when I paired my BT, it asked me whether to allow & this time I clicked allow & my BT connects & stays connected fine now.
My question is, is there a way to delete the BT pairing on the phone without having to completely wipe the phone with a reflash?
ruddogg said:
I think I figured it out, I have the Infiniti G37, when I rooted & re-paired the Bluetooth, somehow I ignored the question when it popped up asking to "allow" or "deny" the connection.
Yesterday during the whole 4G fiasco, I reflashed & had to re do everything this morning, when I paired my BT, it asked me whether to allow & this time I clicked allow & my BT connects & stays connected fine now.
My question is, is there a way to delete the BT pairing on the phone without having to completely wipe the phone with a reflash?
Click to expand...
Click to collapse
nevermind, I just found the answer
http://support.vzw.com/clc/devices/knowledge_base.html?id=39262
just hold down "paired"
I believe the issue is just with the MyGig radio on the Chrysler products. I have a SRT8 Magnum with the MyGig and allowing it to download the address book "Breaks" the B.T. connection. I don't know what the issue is? Perhaps too much information being sent to the MyGig and it "locks up"?
I also have a Ford Focus for a daily driver and allowing it to download the Address Book over the phone has no such issue.
DieselvRR said:
When the device asked me to allow connection to download the phone book, I declined, only then would it pair properly.
Click to expand...
Click to collapse
It does it on my aftermarket Kenwood double-din unit, too. I've seen it happen on several Ford units too.
usafle said:
I believe the issue is just with the MyGig radio on the Chrysler products. I have a SRT8 Magnum with the MyGig and allowing it to download the address book "Breaks" the B.T. connection. I don't know what the issue is? Perhaps too much information being sent to the MyGig and it "locks up"?
I also have a Ford Focus for a daily driver and allowing it to download the Address Book over the phone has no such issue.
Click to expand...
Click to collapse
I updated my 430N radio with the latest firmware update and phone book downloaded and BT is working without getting disconnected.
Thanks
Thanks for that info. Although I can't do it as I have the "MyGig" retro-fitted into my 07 SRT. So, if I apply the "official update" I will lose GPS time and a bunch of other things.
But, nice to know it works.
DieselvRR said:
I updated my 430N radio with the latest firmware update and phone book downloaded and BT is working without getting disconnected.
Thanks
Click to expand...
Click to collapse
Hi.
Just got my S8 and tried to pair it to my Gear S3. All goes fine and both stay connected until I disable the watch audio function in the S8 bluetooth options (to not conflict with my car handsfree system).
After that, they just disconnect and don't connect anymore.
Any help out there?
Thanks!
Similar issue over here: I lose BT connection of my Gear S3 to my One+ 3T phone after a day or so. Factory reset of th ewatch does not help, in combination with ROM falsh of the phone it connects just fine but loses connection again in a day or so. Any hints what can cause this are most welcome.
I've had the same issues since getting my S3 Frontier with my S8. It "seems" that when my phone connects to some other BlueTooth source like my car and then I leave my car it doesn't want to reconnect to the Gear. I've also set my phone down, walked away (out of BT range) and its switch to connected remotely. Then when I get closer it just disconnects and sits at stand alone even through my phone is next to me.
It's driving me crazy and makes the Gear very unreliable. If I go into the Gear app and turn off "Gear Connection" then back on it connects no problem.
I've checked the battery settings, they are fine. Also the Gear and S8 are fully up to date but the problem has been there between software versions, no changes between updates.
-Allan
I am having the same problem with Gear S3 and S8. Toggle airplane mode on the phone fixes it. The problem is I don't like to do this every time they refuses to automatically connect.
I'm going to put in a support request with Samsung, this is getting ridiculous. That or I'm gonna sell it. New thing it's doing:
I put my phone on its charger.
I walk outside to let out the dog.
BlueTooth disconnects (fine). It switches to my house wireless. Its now "connected remotely".
It never switches back to bluetooth, stays connected remotely.
I leave the house the next day.
My wireless network is out of range
Gear is now "Stand Alone" with the phone 3 feet away.
Stays stand alone until I either turn off and on airplane mode (effectively turning off and on Bluetooth) or go into the gear app and turn off and on its connection.
-Allan
vseven said:
I'm going to put in a support request with Samsung, this is getting ridiculous. That or I'm gonna sell it. New thing it's doing:
I put my phone on its charger.
I walk outside to let out the dog.
BlueTooth disconnects (fine). It switches to my house wireless. Its now "connected remotely".
It never switches back to bluetooth, stays connected remotely.
I leave the house the next day.
My wireless network is out of range
Gear is now "Stand Alone" with the phone 3 feet away.
Stays stand alone until I either turn off and on airplane mode (effectively turning off and on Bluetooth) or go into the gear app and turn off and on its connection.
-Allan
Click to expand...
Click to collapse
I have this exact issue! I just purchased Gear S3 Frontier non-LTE model and have it paired to my Galaxy S8. It seems like sometimes it goes into standalone mode when I leave the bluetooth range and does not want to reconnect to bluetooth once I'm back in range until I force it to connect within the Gear app on the Phone... this is very frustration. Coming from an Android wear, I never had connectivity issues...
nitewolfgtr said:
I have this exact issue! I just purchased Gear S3 Frontier non-LTE model and have it paired to my Galaxy S8. It seems like sometimes it goes into standalone mode when I leave the bluetooth range and does not want to reconnect to bluetooth once I'm back in range until I force it to connect within the Gear app on the Phone... this is very frustration. Coming from an Android wear, I never had connectivity issues...
Click to expand...
Click to collapse
Talked to support. They said reset the S3 and if it keeps happening it's a hardware issue and I need to send it in. I highly doubt it's a hardware issue....really seems like faulty software. But I reset it, again, and I'll see what happens.
I suggest everyone having this issue does the same: http://www.samsung.com/us/support/#contact_us_for_support Maybe they don't even know it's a issue.
vseven said:
Talked to support. They said reset the S3 and if it keeps happening it's a hardware issue and I need to send it in. I highly doubt it's a hardware issue....really seems like faulty software. But I reset it, again, and I'll see what happens.
I suggest everyone having this issue does the same: http://www.samsung.com/us/support/#contact_us_for_support Maybe they don't even know it's a issue.
Click to expand...
Click to collapse
I just did the reset as well... i'll let you know if it fixes mine. If not, it's going back to Amazon... lol!
So resetting mine worked for about 3 days then I started having the same issue. Reset again, another 2 - 3 days then more problems. However my S8 just got a system update and in the release notes:
- Prevents unintended Bluetooth® disconnections with a companion Gear S3 smartwatch.
So far since the update yesterday mine has been better.....we'll see.
Same issue with my Oneplus 3 and Gear S3 Frontier.
Combination of Turning off everything on Connections on Gear s3 settings than turning on bluetooth and rebooting phone and gear s3 ussualy solves this.
But there is no logic to the steps. I coulnt pinpoint what of the above fixes it. Because its always different.
Having this problem on my OnePlus 5T. Going to phone's bluetooth settings and unpairing then pairing again seems to do the trick.
My S3 Frontier ran out of battery and shutdown, from there on, after getting charged again of course, the parring just stalled.
Normally I can slide down the top buttons and "Gear S3" is displayed under the BT icon, but not now
First I tried to turn off BT and turn on again on my S8, no success.
The I deleting the parring and pairing the watch again, no success.
Then I booted the phone, no success.
Going to BT settings on the S8 showed the gear, details showed nothing is turned on, i tried to turn on the input device, now the gear was connected on the top button BT icon... but still Samsung health says no gear device is connected.
I was just about to reset the watch, thinking "oh, now I have to setup the watch again with height, weight, etc... lovely!" then I thought I wanna try one last thing, disable BT on the watch and turn it on again. That did the trick for me!
Whenever I plug my phone into my car stereo to use Android Auto I get the tell-tail single buzz of the S3 going into stand-alone mode. Which is bad enough, because while Android Auto can handle text messages, I like to be able to just glance at my watch for other notifications, but then when the phone is disconnected from the car, the watch will never automatically re-connect to the phone.
If I think about it I can use the pulldown access to the gear software on the phone (while still connected to the car stereo) and re-connect it. At this point it will stay connected to the phone unless I disconnect and reconnect Android Auto to the phone which will cause the S3 to disconnect from the phone again.
Does anyone know anyway to stop the disconnect, or at least some way to get it to auto-re-connect after?
Thanks!
tobiasj42 said:
Whenever I plug my phone into my car stereo to use Android Auto I get the tell-tail single buzz of the S3 going into stand-alone mode. Which is bad enough, because while Android Auto can handle text messages, I like to be able to just glance at my watch for other notifications, but then when the phone is disconnected from the car, the watch will never automatically re-connect to the phone.
If I think about it I can use the pulldown access to the gear software on the phone (while still connected to the car stereo) and re-connect it. At this point it will stay connected to the phone unless I disconnect and reconnect Android Auto to the phone which will cause the S3 to disconnect from the phone again.
Does anyone know anyway to stop the disconnect, or at least some way to get it to auto-re-connect after?
Thanks!
Click to expand...
Click to collapse
I just noticed this... 8 was wondering why I was always disconnected from my s3....
Sent from my SM-N950U using Tapatalk
Same **** happening here too with no solution in sight. This is pretty frustrating honestly.
Sent from my SM-G965U using Tapatalk
I never had the problem of disconnecting when plugging IN for Android Auto, but I did have the problem when shutting off the car, which always caused the S3 to disconnect. The solution for that I found in another thread; unplug the phone from the head unit BEFORE shutting off the car and the watch stays connected. Obviously this doesn't relate to your issue, but in case you get it working on the front end, but find the disconnect after shutting down, remember this fix. (same issue happened on both my Galaxy S8+ and now the S9+ on the Pioneer AVH-4200NEX)
The key is to plug in your phone only after it's connected to the car Bluetooth and then unplug it before you shut off the car. I do this every time and have never had to reconnect my watch.
I have the same issue. I've gotten around it using automate. There's a script specifically for it in the automate store. Just change the ID of the watch in the flow and it should work.
Hope this helps - this was annoying me for the longest time until I tried this.
Since the Oreo and Wear OS updates I've had severe connectivity issues which didn't exist beforehand. I thought I had cracked it with a factory reset of the watch and removal + reinstallation of the phone apps...
However for days now my watch hasn't been showing as connected in my phone's bluetooth settings but it has been showing as connected in the Wear OS & Huwaei Wear apps and I had been getting messages on the watch etc so I thought nothing of it. Just now I tried to make a phonecall using the watch and it said the call couldn't be made, check my bluetooth connection. So despite both phone apps saying that I was connected and the phone's BT saying that I was connected (*for a change!) there was some issue. I switched BT off & back on again on the watch and then I could finally make the call.
Buggy!
Is anyone else experiencing these phantom connectivity issues between their watch and phone since the latest updates?
I have the same problem, I did not come to the repair
I have the same problem and i found a temporary solution for it. Switch on and switch off aeroplane mode.
Same problem here. I have the 4G version of the watch and now am always connected in 4G, the bluetooth is indicated by the phone (Huawei Mate 10 Pro) as connected in the system settings, but is not connected neither on the watch nor on Wear OS app.
same problem here
Bluetooth losing connection
Here's the solution:
1) unpair watch from phone
2) delete Bluetooth app's cache on phone
3) reboot phone
4) repair watch with phone
Since I did these steps I have had no issues with Bluetooth connectivity...
Hope it helps you....
Hi,
I have sent my watch 4 for repair (vibration motor wasn't working) and got it back this morning. The vibration is now working, but my phone (galaxy S7) can't find the watch 4 in the bluetooth device list.
I tried pairing the watch 4 with my husband's phone (galaxy A5) and it is working. So the problem seems to be with my phone, but it was working fine before I sent it for repair.
Is there any way I can make my Watch 4 appear in the bluetooth device list of my galaxy S7 phone?
My phone's bluetooth device list lets me see any other bluetooth device (earbuds, car, speaker, tablet, etc.). When I try to pair the phone to my Watch directly from the watch's settings menu, it doesn't work (the watch can't find any device available for pairing).
Thanks!
Are you using the WEAR app to pair the watch to your phone or just trying to pair it through the phone Connections? Make sure the watch is not listed under AVAILABLE DEVICES. If it is, press on it and tell the phone to forget the device and then try again.
dalepl said:
Are you using the WEAR app to pair the watch to your phone or just trying to pair it through the phone Connections? Make sure the watch is not listed under AVAILABLE DEVICES. If it is, press on it and tell the phone to forget the device and then try again.
Click to expand...
Click to collapse
Thanks for the answer! I also tried using the WEAR app, but it cannot find the Watch 4 either. I also tried with Samsung Health, but it doesn't see the device. My phone is completely blind to my watch! I really don't know what to do. Maybe there is some kind of debugging that I could try?
This same watch was connected to your phone before you sent it for repair, correct? If so and you did not remove it from the list of available devices on the phone, it may be having a problem connecting to it. Make sure to remove it from the list of available devices. Then reconnect via the WEAR app.
dalepl said:
This same watch was connected to your phone before you sent it for repair, correct? If so and you did not remove it from the list of available devices on the phone, it may be having a problem connecting to it. Make sure to remove it from the list of available devices. Then reconnect via the WEAR app.
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Click to collapse
It is the same watch connected to my phone before it was sent for repair, you are correct. I uninstalled and then reinstalled the WEAR app while trying to fix things... maybe it was a mistake. Now when I open the WEAR app, the only option I have is to search for available device, but it doesn't find any. I don't have any menu or settings or anyting in the WEAR app.
OK, try going into your bluetooth connections on the phone and see if the watch is listed as an available device. If it is, remove it and then reboot the watch and your phone and then try to use the wear app to connect the watch to your phone.
dalepl said:
OK, try going into your bluetooth connections on the phone and see if the watch is listed as an available device. If it is, remove it and then reboot the watch and your phone and then try to use the wear app to connect the watch to your phone.
Click to expand...
Click to collapse
The watch is not an available device in the bluethooth connections on the phone it nowhere to be found on my phone
Well. Have you tried rebooting the phone and watch? The last option is to do a factory reset on the watch and see if that fixes the issue.
dalepl said:
Well. Have you tried rebooting the phone and watch? The last option is to do a factory reset on the watch and see if that fixes the issue.
Click to expand...
Click to collapse
I did reboot both the phone and watch. I feel that the problem is with the phone, because I can pair the watch with my husband's phone. So the problem seems to be with my galaxy S7 phone. Anything else I could try with the phone to fix this?
OK, have you tried connecting your phone to any other bluetooth device? Try the items here:
https://www.technobezz.com/fix-samsung-galaxy-s7-edge-bluetooth-problems/
One other item. Make sure you have your watch unpaired from your hubbys phone. If it is in the house, it will not let it pair to your phone if it is already paired to his. Does the watch show that is it paired with a phone or is there a phone icon at the top of the watch face?
dalepl said:
One other item. Make sure you have your watch unpaired from your hubbys phone. If it is in the house, it will not let it pair to your phone if it is already paired to his. Does the watch show that is it paired with a phone or is there a phone icon at the top of the watch face?
Click to expand...
Click to collapse
I can pair my phone with any other device (earbuds, car, speaker, tablet...). Also, I made sure my watch wasn't paired with my husband's phone when i tried pairing it with my own phone. Hubby's phone bluetooth is turned off and the watch isn't paired with anything
Did you try any of the items from the link I posted?
Not sure but I'm guessing on your hubbys watch you should remove from his wear app if paired to and instead of turning bluetooth off, he should unpair from the watch....
Also, maybe i missed it, have you tried pairing bluetooth from watch to phone?
Finally, I found a solution: I had to reset the Network Settings and now my watch is listed in my bluetooth device list! I'm very happy! Thanks a lots for your time and effort trying to help me solve the problem! I greatly appreciate it!
Good to hear. Enjoy the watch.