I recently purchased this phone which was new when I got it. It was unlocked and had a clean IMEI , branded with Claro OS. I did a factory reset a few days after getting it and when I put my sim card in an error message pops up about the claro network, its in spanish but I did a translate of it and it seems to be saying it has an outstanding balance, but if I think its an error ignore the message. I can disable to notification, but every time the phone reboots the error message comes back.
The phone works fine, but the error message keeps on popping up after rebooting. I just need some advice on what can be done to stop this? The error only came up after doing the factory reset initially.
I can send some screen shots of the messages if that will help with a solution.
Thanks for any advice you guys can give!
Decided to share a screenshot anyway
Calro Puerto Rico
mrh4ck said:
Decided to share a screenshot anyway
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Click to collapse
Hello, did you find a solution? I have units with the same problem.
Related
I bought this device less than a month ago from the carphone house when I was in uk. Today it gave me no sim card error suddenly. the device is not modified not flashed. I did nothing to it. I tried reseting the device but still having the same problem. I tried a different sim but had the same problem.
However, what I did notice that the device ask for the PIN of the sim card but as soon as I enter it. it gives me no sim card error
Any suggestion well be hopeful. Sadly I also lost the receipt
Are you using Agile Lock or any other lock or launcher app?
I hade that problem when I hade Agile Lock installed, removed it and not a problem since.
Thanks for your help but I was not using anything adding to that I did restore the device to its factory settings I did a complete (hard) rest for the device but still facing the same problem
I think I should have expected such a bad quality from LG
Anybody Help
Please anything
Hi, i had the same problem a few days ago, but on another situation.My phone was rooted and i tried to install "original firmware" to get rid of CWM and root, but at 42% of the process"Windows just crashed the LG updater", i managed to restore my old ROM trought CWM but got a sim card error, everything else was working but telephony.
Just tried it again like on this simple tutorial and got the original firmware installed again, and for my surprise telephony was back.
If you lost you receipt and dont live where you bought your phone, maybe this is what you can try.
http://forum.xda-developers.com/showthread.php?t=1224173
Hello, i recently thought about flashing a rom on my phone, i did all the basic stuff unlock boot loader, root etc but when i put the file on my device i got stuck in a bootloop, so i panicked a little and went on to google to find a STOCK ROM for the moto g. I found one and flashed that instead, it did infact save my device and i was so happy at the point, but then i noticed that at the top on my task bar it said i had no signal on BOTH Sdcards when infact this phone only has 1!? (my o2 simcard was in at the time) Anyway i went into setting and it had above he wifi setting "Dual SIM settings" which i have never even seen before. Anyway i clikced on that and it says 'SIM1 Disabled' and below it says 'SIM2 Disabled' Also my Mobile DATA has vanished to. All this worked before i went and screwed up my device. Im kind of in a panic and really dont want to loose this phone :crying: :crying: Please can anyone help get me back my signal and data, other then that everything else is working normal.
Screenshots Attached.
Pastyslayer said:
Hello, i recently thought about flashing a rom on my phone, i did all the basic stuff unlock boot loader, root etc but when i put the file on my device i got stuck in a bootloop, so i panicked a little and went on to google to find a STOCK ROM for the moto g. I found one and flashed that instead, it did infact save my device and i was so happy at the point, but then i noticed that at the top on my task bar it said i had no signal on BOTH Sdcards when infact this phone only has 1!? (my o2 simcard was in at the time) Anyway i went into setting and it had above he wifi setting "Dual SIM settings" which i have never even seen before. Anyway i clikced on that and it says 'SIM1 Disabled' and below it says 'SIM2 Disabled' Also my Mobile DATA has vanished to. All this worked before i went and screwed up my device. Im kind of in a panic and really dont want to loose this phone :crying: :crying: Please can anyone help get me back my signal and data, other then that everything else is working normal.
Screenshots Attached.
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You have flashed a single sim variant of the stock ROM on your device, find the dual sim version for your phone here: http://sbf.droid-developers.org/phone.php?device=14
Also, of course your data has gone as your phone has undergone a reset and firmware flash
All of them are not for 4.4.4 or does that not matter?
TechMinerUK said:
You have flashed a single sim variant of the stock ROM on your device, find the dual sim version for your phone here:
Also, of course your data has gone as your phone has undergone a reset and firmware flash
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Click to collapse
Absolutely. From experience, you must flash the dual sim variant. Unfortunately, there is 4.4.4 available, but only for the States. You might PM me the OTA update package and I'll be able to help.
Sent from my XT1022 using XDA Premium 4 mobile app
Cant find it?
Cant find any for O2 uk or retail UK or duel sim or even 4.4.4
I Messaged you please reply. im abit of a noob to this website haha
Hello guys,
Well I have the most indescifrable issue with my Moto g (xt1032).
It was aquired with kitkat, the day 5.0.1 GPE was released I installed it, making it a xt1033 GPE.
When Motorola´s 5.0.2 was released (brazilian) I downgraded to 4.4.4, and went ahead and installed moto´s 5.0.2 for the camera..
The next day, all was going ok, wifi, gps, moblie data etc.. not a single issue.... I had made calls, sent sms, etc... but around 12:00m (lunchtime) I saw "emergency callls only".... (I have not cutted the sim card to fit in the phone).
At that time, I swapped sims, (I´m on Claro colombia, I put a Virgin Mobile Sim..) and it worked again. I could call, send messages and stuff.
But yesterday That Virgin mobile sim stopped working, Now I face the following notification: Selected network (Claro) Unavailable.
I also get another notification about Resticted mode changed.
and yet another notification that says my sim card cannot be used to register on said network.
And another notification that says cannot send mms without registering something.
And another notiication about Voice service disabled...
this is driving me crazy....
The first thing I thought was of factory resetting the phone, to no luck, as my phone gets stuck at the red exclamation android and never goes to recovery.
I tried to install Phillz recovery but I get fastboot errors.
My phone is rooted btw, bootloader unlocked.
Is this my fault? as in I did a massive screw-up, or is it the software or is it a change on the provider´s end? I dont know.
What would you recommend doing at this point?
I have entered test mode and selected GSM only, but no luck.
Please, please shine a light on me, searching for no service and specific notification content only guides me to kit kat issues, which I really don't know are applicable to lollipop.
Mercí for your attention guys, have a good night.
donlloreda said:
Hello guys,
Well I have the most indescifrable issue with my Moto g (xt1032).
It was aquired with kitkat, the day 5.0.1 GPE was released I installed it, making it a xt1033 GPE.
When Motorola´s 5.0.2 was released (brazilian) I downgraded to 4.4.4, and went ahead and installed moto´s 5.0.2 for the camera..
The next day, all was going ok, wifi, gps, moblie data etc.. not a single issue.... I had made calls, sent sms, etc... but around 12:00m (lunchtime) I saw "emergency callls only".... (I have not cutted the sim card to fit in the phone).
At that time, I swapped sims, (I´m on Claro colombia, I put a Virgin Mobile Sim..) and it worked again. I could call, send messages and stuff.
But yesterday That Virgin mobile sim stopped working, Now I face the following notification: Selected network (Claro) Unavailable.
I also get another notification about Resticted mode changed.
and yet another notification that says my sim card cannot be used to register on said network.
And another notification that says cannot send mms without registering something.
And another notiication about Voice service disabled...
this is driving me crazy....
The first thing I thought was of factory resetting the phone, to no luck, as my phone gets stuck at the red exclamation android and never goes to recovery.
I tried to install Phillz recovery but I get fastboot errors.
My phone is rooted btw, bootloader unlocked.
Is this my fault? as in I did a massive screw-up, or is it the software or is it a change on the provider´s end? I dont know.
What would you recommend doing at this point?
I have entered test mode and selected GSM only, but no luck.
Please, please shine a light on me, searching for no service and specific notification content only guides me to kit kat issues, which I really don't know are applicable to lollipop.
Mercí for your attention guys, have a good night.
Click to expand...
Click to collapse
Flash the full XT1033 BR firmware by downloading the following mirror:
https://drive.google.com/file/d/0B_2QjjWMyLghQm9vZ3hhS3Z3dUk/view ***Asia***
https://drive.google.com/file/d/0B_2QjjWMyLghV3hMYWVoSFo0WHc/view ***Brazil ***
I had the same issue (I'm also on Claro Colombia). All you need to do is flash the official Motorola Lollipop 5.0.2 and it'll be working fine.
Firmware 5.0.2 XT1032 http://www.filefactory.com/file/5i311qq8mguf/BRASIL_XT1032_5.0.2_LXB22.46-28_cid12_CFC.xml.zip
Follow this guide: http://motoroot.890m.com/restore-stock/
Don't skip any step.
Thanks mate, will try and post results.
Anyway, just to know.. why does this happen?
Why is that the radio was working all right and suddenly went kaput?
Chefry22 said:
I had the same issue (I'm also on Claro Colombia). All you need to do is flash the official Motorola Lollipop 5.0.2 and it'll be working fine.
Firmware 5.0.2 XT1032 http://www.filefactory.com/file/5i311qq8mguf/BRASIL_XT1032_5.0.2_LXB22.46-28_cid12_CFC.xml.zip
Follow this guide: http://motoroot.890m.com/restore-stock/
Don't skip any step.
Click to expand...
Click to collapse
Did as stated, but no luck. no network for me.
Gps, wifi and bluetooth are working fine though.
donlloreda said:
Did as stated, but no luck. no network for me.
Gps, wifi and bluetooth are working fine though.
Click to expand...
Click to collapse
Any Ideas? I´m in desperate need of using my phone, well you know.... as a phone
Hi guys, I bought the lg g flex 2 h950 att version and when i put another sim card it asked me to put a code, and i thought it was my sim card code. I put it like 10 times and a message appeared and said that the phone was permanently locked out.
I did a reset, a hard reset in recovery mode and it did not work, i also saw that i can reinstall firmware, but my version is 5.1.1 of android and if i do it my phone will brick. So what can i do? Please i have no idea
Fabricio Jallaza said:
Hi guys, I bought the lg g flex 2 h950 att version and when i put another sim card it asked me to put a code, and i thought it was my sim card code. I put it like 10 times and a message appeared and said that the phone was permanently locked out.
I did a reset, a hard reset in recovery mode and it did not work, i also saw that i can reinstall firmware, but my version is 5.1.1 of android and if i do it my phone will brick. So what can i do? Please i have no idea
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Click to collapse
Hi, I also have a problem , I do not know how to unblock ,im flash from 5.0.1 to 5.1.1 PR, but those have yielded nothing
gezonis said:
Hi, I also have a problem , I do not know how to unblock ,im flash from 5.0.1 to 5.1.1 PR, but those have yielded nothing
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Click to collapse
Hi men, I could fix it, i took it to a technician and he told me that was locked by at&t, of course i knew that, and that there was a server on the internet that could free that lock. I paid like 20$ on that page, honestly i don`t know what page is it but it was the solution, not flashing or even installing a new firmware
Hi guys, i have this problem with my phone, i'm not speak english very well but i will try.
I update my stock rom lollipop to stock MM, when i was on lollipop my imei says "null / null", when i update everythings ok, the system show my original imei and s/n but i'm stuck at "Emergency calls only" and the phone can't detect my sim card, ¿What should i do? my imei is clear, my phone is not blocked, i'm so desesperate with this, I tried install every stock rom even other regions, but the same thing happens to me.
Thanks for help, have a good day.
iDrev said:
Hi guys, i have this problem with my phone, i'm not speak english very well but i will try.
I update my stock rom lollipop to stock MM, when i was on lollipop my imei says "null / null", when i update everythings ok, the system show my original imei and s/n but i'm stuck at "Emergency calls only" and the phone can't detect my sim card, ¿What should i do? my imei is clear, my phone is not blocked, i'm so desesperate with this, I tried install every stock rom even other regions, but the same thing happens to me.
Thanks for help, have a good day.
Click to expand...
Click to collapse
if u don't have an efs backup then u should send it to the service center
messi2050 said:
if u don't have an efs backup then u should send it to the service center
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Click to collapse
I can't send to service center, and i don't have an efs backup ¿other way, maybe?