Choppy and laggy scrolling every 3 seconds - HTC U11+ Questions & Answers

Hi
Weird problem with my device (3 months old), after playing for a while with the device it suddenly starts to make these weird choppy and laggy scrolling every 3 seconds, like it is doing something in the background, i see it when scrolling, when playing, when facebooking or anything else.
I downloaded apps to see if the CPU is workng without touching it, couldnt see anything in the background unless i touched the phone.
Can it be something bad within the Oreo 8.1 code? This is really ruin the user experience i have with it, making it work sometimes likek my old Meizu or even worse.
It goes awaay after rebooting, or after a while by itselfe.
I clean the RAM always, i stopped lots of permission apps to work in the background but cant see the difference.
Any suggestions?

I also had this problem. It completely disappeared when I made a software update.
I think it was temporarily fixed by turning on "deactivate HW-Overlays" in the developer settings. However, as far is I've read, this could decrease battery performance.
Greetings

Thanks ill try it, but i do have the 8.0 version** after an OTA update after i got the phone..

Well i came back to say this tweak works!
It wont get choppy anymore..thanks!

liav12 said:
Well i came back to say this tweak works!
It wont get choppy anymore..thanks!
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Click to collapse
also me i have same problem
since 2 weeks i face it.. can you give me the solution please
regards

gernasam said:
also me i have same problem
since 2 weeks i face it.. can you give me the solution please
regards
Click to expand...
Click to collapse
I did exactly what metaxuss instructed me to do, you need to open the Developer mode and right after look in the search button on the Settings for HW overlay, turned it on and now it works like a charm, i hope they will fix it under the next update..

liav12 said:
I did exactly what metaxuss instructed me to do, you need to open the Developer mode and right after look in the search button on the Settings for HW overlay, turned it on and now it works like a charm, i hope they will fix it under the next update..
Click to expand...
Click to collapse
thanks a lot :good:
its fine now.. but if i restart the device .. i need to do it again

gernasam said:
thanks a lot :good:
its fine now.. but if i restart the device .. i need to do it again
Click to expand...
Click to collapse
I have found that to happen too, but its a quick fix,
really shame that HTC wont solve this, and why would it happen only on our devices?

Same problem for me. If I disable the option, it looks better as you said but Netflix does work anymore (sound, subtitles ok but no display)...
So I'm waiting for a fix from HTC

Update of htc u11+ stopped almost 6 months ago 0 update, shame on htc

still problem not solve

gernasam said:
still problem not solve
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Click to collapse
Did you get the new update?

vegetaleb said:
Did you get the new update?
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Click to collapse
no still
what time its come out ??

Taiwan models got it days ago. So other models next week perhaps

vegetaleb said:
Taiwan models got it days ago. So other models next week perhaps
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Click to collapse
we hope that the problems are solved
thanks alot

Related

[Q] Touch screen stops responding must reboot to fix

Recently two n5 we have in the family started doing the same thing,
touch screen is not responsive (buttons do work) and the device must be
rebooted holding the power button to get it working again.
Quite annoying since it happens couple times every day.
Searched around but didn't find any reports.
Both phones stock, rooted, gravity box and touch control installed.
Any ideas?
Thanks
I'm going to take a wild guess here, But try uninstalling touch control and see if the problem occurs again. touch control has no issues on my phone btw.
zubsz said:
I'm going to take a wild guess here, But try uninstalling touch control and see if the problem occurs again. touch control has no issues on my phone btw.
Click to expand...
Click to collapse
Thanks for reply!
What kernel are you using with touch control (Franco 33)?
It was working perfect for us with Franco till about rev 29, after that we got problems with graphic errors on the display once in the while, relished stock offered from touch control installation, and now this problem for change.
lifeisfun said:
Thanks for reply!
What kernel are you using with touch control (Franco 33)?
It was working perfect for us with Franco till about rev 29, after that we got problems with graphic errors on the display once in the while, relished stock offered from touch control installation, and now this problem for change.
Click to expand...
Click to collapse
Yes i'm using franco r33, I reverted to from r34 due to otg issues that I need to get around to sorting out. Hope things go well for you.
zubsz said:
Yes i'm using franco r33, I reverted to from r34 due to otg issues that I need to get around to sorting out. Hope things go well for you.
Click to expand...
Click to collapse
Thanks, will try 33 as well on one of them ?
Just had to be send mine back for same problem, only turning it off didn't fix my problem. Not rooted
Hmm...this just started happening to be as week this week. Happened twice today. I'm running the stock ROM & kernel.
I wonder if an update to some app is causing this.
Sent from my Nexus 5 using Tapatalk
Installed FC 33, the touch screen problem is not there anymore but the graphic distortion is back.
It happens once in the while and looks like poor TV signal for second or two.
chrisnewton said:
Just had to be send mine back for same problem, only turning it off didn't fix my problem. Not rooted
Click to expand...
Click to collapse
Meaning when you rebooted it did not fix it?
lifeisfun said:
Meaning when you rebooted it did not fix it?
Click to expand...
Click to collapse
Correct mate
chrisnewton said:
Correct mate
Click to expand...
Click to collapse
Oh OK, if I reboot it's working fine and since 2 devices have the same problem using same set up, it shouldn't be hw problem.
Well mine has gone back.. Sounds like a different problem.

Unresponsive display in games

Hey guys, I have gotten my Flex 2 a few days ago, I'm really enjoying it and like it. However, I have a problem that whenever i turn on a game, the display seems kinda unresponsive and I have to put a great force on it and it finally gets the touch. Any ideas on how to fix this? It's quite annoying.
i noticed this on the H955 also . had a H950 before and that one was a lot better
caesar170988 said:
i noticed this on the H955 also . had a H950 before and that one was a lot better
Click to expand...
Click to collapse
It's really weird. But it's not like the display didn't work. It's only the game windows. Because when you take down the notification bar, it works flawlessly even with the slightest touch. Dang, i hope there's a solution for this.
what version do u have ?
I have the H955, running latest version of software.. It seems rather software fault than hardware though.
Alright, so I managed to fix the problem by disabling the Touch zoom option in the Accesibility tab seems like it had a problem with games. Also double-tap to like feature in Instagram app didn't work, so I tried it out.
thanks for the solution.
RockThatBodyGER said:
thanks for the solution.
Click to expand...
Click to collapse
Yeah, no problem. It was biting me for the past couple of days, and it was that easy to fix... Well It's not a bad feature, it just doesn't work as it was intended to, I suppose.

Camera app lagging [fixed]

any idea why it is lagging?
Thats bug in EMUI 5.0 and Honor team has been notified.
shashank1320 said:
Thats bug in EMUI 5.0 and Honor team has been notified.
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Click to collapse
will they fix it in next updates? Have they told so?
Aditya Tondwalkar said:
will they fix it in next updates? Have they told so?
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Click to collapse
Yup, seems so.
shashank1320 said:
Yup, seems so.
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Click to collapse
ok thanks ?
uhm still issues with this bug.. lags, freezes, I constantly miss photo opportunities. upset.
Same here, lags, crashes, and unusable camera. I went whale watching and missed most of them... seems like a 7 years old device. I am going back to the iPhone after this terrible experience with a Huawei phone in the android world.
I tried to understand what was going on, but it seems the only way to do it is to root the device and get access to system logs, something I don't want to do.
emiespo said:
Same here, lags, crashes, and unusable camera. I went whale watching and missed most of them... seems like a 7 years old device. I am going back to the iPhone after this terrible experience with a Huawei phone in the android world.
I tried to understand what was going on, but it seems the only way to do it is to root the device and get access to system logs, something I don't want to do.
Click to expand...
Click to collapse
I only had lagging issues with camera app which got fixed with updates... no such issues now!!
I was told some versions have bigger problems, mine is the UK one.
Phone gets unusable after a few hours and only solution seems to power it off and on again.

Delay when pressing notifications

Hello guys, I recently got my new Oneplus 8T, and, whilst the device is amazing from what I could use it, it has an annoying flaw that I couldn´t find any information of.
When I press a whatsapp, telegram, etc notification, there´s a bit of delay inbetween the press and the start of the app opening. The phone does it the majority of times, as you can see in the video below (at the 10 second mark it opens it right):
Do you have an idea on what could be causing this? Does any of you have the same issue I do? I tried turning off everything related to battery saving, even factory reseting. Any help is much appreciated, thank you in advance!
Avrammm said:
Hello guys, I recently got my new Oneplus 8T, and, whilst the device is amazing from what I could use it, it has an annoying flaw that I couldn´t find any information of.
When I press a whatsapp, telegram, etc notification, there´s a bit of delay inbetween the press and the start of the app opening. The phone does it the majority of times, as you can see in the video below (at the 10 second mark it opens it right):
Do you have an idea on what could be causing this? Does any of you have the same issue I do? I tried turning off everything related to battery saving, even factory reseting. Any help is much appreciated, thank you in advance!
Click to expand...
Click to collapse
I have exact same issue and I guess all might be having same issue, just that they don't notice it..quite annoying to be honest...
ram4ufriends said:
I have exact same issue and I guess all might be having same issue, just that they don't notice it..quite annoying to be honest...
Click to expand...
Click to collapse
I've come across some people with this specific flaw, I contacted Oneplus and they told me to factory reset the phone and if that didn't help (which did not, since I've gone wayy further with it, installing HydrogenOS and older versions of OxygenOS and didn't solve the issue), it "might" be a software issue and it "might" be solved in the next software update.
For how much have you been with the phone?
What is bugging me is that this problem is too specific for it to be a hardware issue.
Avrammm said:
I've come across some people with this specific flaw, I contacted Oneplus and they told me to factory reset the phone and if that didn't help (which did not, since I've gone wayy further with it, installing HydrogenOS and older versions of OxygenOS and didn't solve the issue), it "might" be a software issue and it "might" be solved in the next software update.
For how much have you been with the phone?
What is bugging me is that this problem is too specific for it to be a hardware issue.
Click to expand...
Click to collapse
I have the phone for a week...I don't remember having this issue in my earlier OnePlus phones..it might be OOS 11 issue...
ram4ufriends said:
I have the phone for a week...I don't remember having this issue in my earlier OnePlus phones..it might be OOS 11 issue...
Click to expand...
Click to collapse
Yes, I still have my Oneplus 7 Pro and it works flawlessly. I think I found something crucial.
The problem lays whitin the "Notifications" apartment. I'll explain myself.
As you can see in this new video I recorded
that weird delay shows when I open a notification coming from the tab "Notifications". BUT, when I open the SAME APP (Play Store) from a notification coming from "Other notifications" there's no delay at all, the phone works flawlessly, see how I press to see how my download is going, there's no lag. It would be wonderful if you could try it yourself, and see if that's the case on you unit too.
Taking this into account, I'm almost 100% sure this is a software related problem, and has nothing to do with hardware, probably a bug.
I'll report it to the bug reporting section of Oneplus and see if they can work on it.
Avrammm said:
Yes, I still have my Oneplus 7 Pro and it works flawlessly. I think I found something crucial.
The problem lays whitin the "Notifications" apartment. I'll explain myself.
As you can see in this new video I recorded
that weird delay shows when I open a notification coming from the tab "Notifications". BUT, when I open the SAME APP (Play Store) from a notification coming from "Other notifications" there's no delay at all, the phone works flawlessly, see how I press to see how my download is going, there's no lag. It would be wonderful if you could try it yourself, and see if that's the case on you unit too.
Taking this into account, I'm almost 100% sure this is a software related problem, and has nothing to do with hardware, probably a bug.
I'll report it to the bug reporting section of Oneplus and see if they can work on it.
Click to expand...
Click to collapse
Were you able to find any fix to this? Quite annoying issue...
ram4ufriends said:
Were you able to find any fix to this? Quite annoying issue...
Click to expand...
Click to collapse
No, I coulnd't. But I confirmed it to be a software related problem. I flashed LineageOS and PixelExperience ROM and the phone worked flawlessly. So we might have to wait for Oneplus to fix the problem in next OTA.
Avrammm said:
No, I coulnd't. But I confirmed it to be a software related problem. I flashed LineageOS and PixelExperience ROM and the phone worked flawlessly. So we might have to wait for Oneplus to fix the problem in next OTA.
Click to expand...
Click to collapse
Yes, I am on Pixel Experience ROM and it doesn't have the problem..I will be on this ROM for sometime..
ram4ufriends said:
Yes, I am on Pixel Experience ROM and it doesn't have the problem..I will be on this ROM for sometime..
Click to expand...
Click to collapse
Yes, I was really satisfied with these ROMS performance, the only downside was getting Widevine security level down to L3, so i can't watch netflix on the phone anymore... Kinda sad we have to do this in order for the phone to work correctly.
Avrammm said:
Yes, I was really satisfied with these ROMS performance, the only downside was getting Widevine security level down to L3, so i can't watch netflix on the phone anymore... Kinda sad we have to do this in order for the phone to work correctly.
Click to expand...
Click to collapse
I remember there was an APK to watch Netflix..
ram4ufriends said:
I remember there was an APK to watch Netflix..
Click to expand...
Click to collapse
Oh, I might try that one, thank you man! Just updated to the newest OTA that was released today, and didn't fix the issue whatsoever... This is pretty sad.
Avrammm said:
Oh, I might try that one, thank you man! Just updated to the newest OTA that was released today, and didn't fix the issue whatsoever... This is pretty sad.
Click to expand...
Click to collapse
Ah..I was wondering if the latest OTA fixed it...I don't think they will fix it anytime soon
ram4ufriends said:
Ah..I was wondering if the latest OTA fixed it...I don't think they will fix it anytime soon
Click to expand...
Click to collapse
The latest OTA kinda did something for me. I get the delay 5 out of 10 times I press a notification. Used to be 9 out of 10 times lol. It's not completely fixed but it's an improvement. What I did was send a bug report to the Oneplus bug reporting site and they said that they will be working on it.

UI Lag fixable with a reboot

Hi peeps. I recently bought a Poco X3 and yesterday i noticed pretty prominent UI Lag. Apps stuttered while opening. While using whatsapp opening chat threads felt like using a 4 year old phone. After scrolling through threads someone had suggested rebooting and after i rebooted the lag was gone and it was smooth as hell again.
Anyone else experienced this scenario? Any permanent fixes?
Any help would be highly appreciated guys
Thank you!
Same here. I just hope they'll fix it on the next update.
I've been facing the same issue man since I bought my Poco x3 in Pakistan..seems like you're from there too idk..and it happened like this that I felt stuttering and slower animations..when multitasking..and also whole scrolling in WhatsApp..it really didn't felt smooth..this happened on both 60 and 120hz..now after the mui 12.6 update..I'm running it on 60hz and without restart it's going smooth for now..have to see how longer it stays like this..there's no other prominent issue with the device except this..just needing more software optimisations I guess. Also man can you tell me that if after restarting Ur device runs smoothly for how long..because the same happened with my device too but then the lag kept on returning..
Also I'm curious..if you're running on mui 12.6? Can you check the update settings and see if you can view the update log..or the what's new button..because I can't unfortunately..it's a bug as people say with this current update..but If you can check and tell me then it would help
Gulzoa said:
I've been facing the same issue man since I bought my Poco x3 in Pakistan..seems like you're from there too idk..and it happened like this that I felt stuttering and slower animations..when multitasking..and also whole scrolling in WhatsApp..it really didn't felt smooth..this happened on both 60 and 120hz..now after the mui 12.6 update..I'm running it on 60hz and without restart it's going smooth for now..have to see how longer it stays like this..there's no other prominent issue with the device except this..just needing more software optimisations I guess. Also man can you tell me that if after restarting Ur device runs smoothly for how long..because the same happened with my device too but then the lag kept on returning..
Click to expand...
Click to collapse
yep i'm from Pakistan. Probable that it' something with our variant? but feels good to know that it's not only me so the probability of a faulty device is ruled out. But to answer your question, i could not rule out the exact time after which it starts lagging again because since this happened it kinda became an anxiety; figuring out when it's gonna die down again
so i rebooted twice after that. but i highly doubt it's a hardware issue. probably software. Sad after investing 40k but let's see what happens. Fingers crossed!
Gulzoa said:
Also I'm curious..if you're running on mui 12.6? Can you check the update settings and see if you can view the update log..or the what's new button..because I can't unfortunately..it's a bug as people say with this current update..but If you can check and tell me then it would help
Click to expand...
Click to collapse
i can tap the what's new button but it takes me to a screen where it says invalid permissions...
umaidshahid said:
yep i'm from Pakistan. Probable that it' something with our variant? but feels good to know that it's not only me so the probability of a faulty device is ruled out. But to answer your question, i could not rule out the exact time after which it starts lagging again because since this happened it kinda became an anxiety; figuring out when it's gonna die down again
so i rebooted twice after that. but i highly doubt it's a hardware issue. probably software. Sad after investing 40k but let's see what happens. Fingers crossed!
Click to expand...
Click to collapse
Haha I can feel u man..yes after 40k this wasn't what we expected in terms of software but we'll..I'll keep checking here in hope of future updates or tips..the device other than this software ui is pretty decent right
umaidshahid said:
i can tap the what's new button but it takes me to a screen where it says invalid permissions...
Click to expand...
Click to collapse
Ah that's exactly what I've been saying man. I get the same error and also in the update section you can't download the latest package either..see we're both facing the same bug with this mui12.6 update..fingers crossed that it all gets well in the upcoming updates
Gulzoa said:
Haha I can feel u man..yes after 40k this wasn't what we expected in terms of software but we'll..I'll keep checking here in hope of future updates or tips..the device other than this software ui is pretty decent right
Click to expand...
Click to collapse
i love the device and had underestimated MIUI. the new launcher got rid of the ugliness so much. The camera is nuts. they fix the lag and this gold for 40k
Gulzoa said:
Ah that's exactly what I've been saying man. I get the same error and also in the update section you can't download the latest package either..see we're both facing the same bug with this mui12.6 update..fingers crossed that it all gets well in the upcoming updates
Click to expand...
Click to collapse
oh God i really hope. i do.
umaidshahid said:
i love the device and had underestimated MIUI. the new launcher got rid of the ugliness so much. The camera is nuts. they fix the lag and this gold for 40k
oh God i really hope. i do.
Click to expand...
Click to collapse
Yeah the camera is pretty decent..just now hoping that the device runs smoothly as they promised man..plus the Poco launcher should get updates regularly or something as well
Gulzoa said:
Yeah the camera is pretty decent..just now hoping that the device runs smoothly as they promised man..plus the Poco launcher should get updates regularly or something as well
Click to expand...
Click to collapse
umaidshahid said:
i love the device and had underestimated MIUI. the new launcher got rid of the ugliness so much. The camera is nuts. they fix the lag and this gold for 40k
oh God i really hope. i do.
Click to expand...
Click to collapse
Also do let me know if you face the stuttering again after your recent restart..so I can match with my device
Btw just got the new update mui 12.7 today in the morning..and now the issue of the permission bug is solved
Gulzoa said:
Btw just got the new update mui 12.7 today in the morning..and now the issue of the permission bug is solved
Click to expand...
Click to collapse
I just got an email of your reply and checked for an update and saw the 12.7 update. it says reduced system lag and better stability. Woohoo! fingers crossed
umaidshahid said:
I just got an email of your reply and checked for an update and saw the 12.7 update. it says reduced system lag and better stability. Woohoo! fingers crossed
Click to expand...
Click to collapse
Yep let's see how it goes in terms of stability fingers crossed too
Mine becomes laggy every day it seems, I reboot my phone every morning so it's back to being smooth, so annoying
VyktorJonas said:
Mine becomes laggy every day it seems, I reboot my phone every morning so it's back to being smooth, so annoying
Click to expand...
Click to collapse
That is quite annoying man wishing u luck to solve out your problem...maybe try factory reset on your phone
umaidshahid said:
I just got an email of your reply and checked for an update and saw the 12.7 update. it says reduced system lag and better stability. Woohoo! fingers crossed
Click to expand...
Click to collapse
Also with this current update have u noticed the game crashing call of duty..with a black screen during gameplay of the battle royale mode..?
the 12.0.7 update is somewhat an improvement. The fingerprint scanner seems faster now but the phone still starts descending into lag and stuttering after some time but it seems as if the period has become longer. Now it lasts 2-4 days after a reboot....
umaidshahid said:
the 12.0.7 update is somewhat an improvement. The fingerprint scanner seems faster now but the phone still starts descending into lag and stuttering after some time but it seems as if the period has become longer. Now it lasts 2-4 days after a reboot....
Click to expand...
Click to collapse
Ahan man..?;( What about the game play settings which I told u about in my comment above ..during call of duty battle royale mode?
Hey wanted to know if you're facing any mobile data issue..after the mui 12.0.7 update? Because I am currently..starting from previous night ..the data when turned on shows 4g and good signals above but not able to browse anything ..completely 0 signal for data usage..can you guide if it happened with Ur device too? After the last update..

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