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I've been using google voice for my text messaging. I've noticed that my standard SMS with ATT is not working for some reason.
I thought it was google voices fault, but my friends vibrant seems okay with both. Is there something wrong with the number I use to retrieve my text messages? It is
+13123149810
Hey,
I was having the same problem and apparently AT&T fails in more ways than imagined.
When I upgraded my phone, they cancelled my messaging package. After logging into the website and adding Text Messaging as a feature for my phone, it started working. This may be the problem you're having.
Good luck!
+1 on SMS issue last to days I haven't been able to receive all my messages even after I clear all threads out.That is without Google Voice.
I can send and receive messages fine, with the exception of two people who apparently haven't been getting my texts. One of them is my wife that is on my family plan. I guess I should check if they fudged something up with her texting.
My girl friend on my family plan with me (who has an iPhone 3Gs) and myself are also having text issues. Some of my texts to her do not arrive, and nearly all of her text to me never reach me. I receive about 1 in 5 texts from her, and she gets about 3 in 5 from me.
The rest of her texts work just fine, and I'm learning today that about half of my texts from other people are apparently not arriving to me as well.
This is obviously *really* bad... it led to her thinking I was blowing her off all day sunday and took a lot of explaining to do on my behalf today, heh.
Like the title says.
BASIC INFO
Here's some basic info. I live in NYC, have t-mobile, have experienced the issue with with my Moto X (T-mobile - aka GSM unlocked) and in the past T-mobile HTC One. both running 4.4 and 4.4.2. Using the stock apps, no third party stuff.
THE ISSUE
My MMS have been hit or missed. They all show as sent on my Moto X but don't always get received (I confirm with the people I'm sending to & check "view details")
This has been going on for like 2 months. 2 days ago, I've been getting SMS really late. for example, receiving SMS 2 days later (I check the timestamps)
TROUBLESHOOTING
So far i've done EVERYTHING lol:
factory reset
3 moto x warranty exchanges
Tried using a T-mobile HTC One
reset app caches
tried not installing any (just factory apps and settings as a controlled variable)
tried different locations (with without WiFi)
sent MMS with images below 1mb limit and even smaller just to be safe
Using new SIM cards with EACH phone
I have concluded that T-mobile has network issues they refuse to acknowledge and I plan on leaving them for a better carrier, cheaper isn't better in T-mobile's case.
Any wanna offer some wisdom, Could someone help a brother out? Thanks in advance!
Motorola (along with my own testing) has confirmed that the stock messaging app has bugs for sending receiving MMS/SMS
I am having a smiliar issue with sms and mms. I am working on a S4 clone (w/ 3G only). It use to be able to send sms to other phones. Recently, it can only send to T-Mobile carriers only. I can receive sms, mms from any other carriers. Sometimes, I can rarely send sms and mms to other carriers. Maybe once in every 20 times. Most of the time, it says "Sending..." and then auto notification saying "not send". Sometimes, the auto notification are instant (pops up right after I hit send button). I am using the stock msg app. any idea? I triple checked my APN and it goes online fine.
I'm going nuts trying to figure out how to fix my MMS issues — maybe you guys can help. I have an unrooted N5 running 4.4.4 that is inconsistently receiving MMS messages (both photos and group texts). I'm currently using StraightTalk, though I was having the same issue with Cricket.
My APN settings are correct (from what I can figure), and sometimes I receive incoming MMS. I currently have Textra and GoSMS installed as my texting apps, with GoSMS currently as my default. Occasionally I'll receive an error in GoSMS that an MMS message was unable to be downloaded, and try as I may, I can never get the app to download and display it. However, if I open up Textra, the message will have come through there with no problem. So basically, unless I have 2 apps gathering MMS, I'll miss half of them. I only installed GoSMS after seeing it as a suggestion/solution in another forum - this was happening before I both installed. I was originally using Hangouts for SMS/MMS, which was having the same problem (and why I initially DL'd Textra).
I occasionally have issues sending out an MMS. It's a less frequent occurrence than the issues receiving, though it does happen.
I am thinking that if this was a network issue, the MMS wouldn't come through to my phone at all, so I've stopped trying to mess with my APN. Does anyone have any ideas on how to solve this?
I have Straight Talk too and been having issues with MMS i'm using 8sms. I have the old 3g sims card. what about you ?
breannesp said:
I'm going nuts trying to figure out how to fix my MMS issues — maybe you guys can help. I have an unrooted N5 running 4.4.4 that is inconsistently receiving MMS messages (both photos and group texts). I'm currently using StraightTalk, though I was having the same issue with Cricket.
My APN settings are correct (from what I can figure), and sometimes I receive incoming MMS. I currently have Textra and GoSMS installed as my texting apps, with GoSMS currently as my default. Occasionally I'll receive an error in GoSMS that an MMS message was unable to be downloaded, and try as I may, I can never get the app to download and display it. However, if I open up Textra, the message will have come through there with no problem. So basically, unless I have 2 apps gathering MMS, I'll miss half of them. I only installed GoSMS after seeing it as a suggestion/solution in another forum - this was happening before I both installed. I was originally using Hangouts for SMS/MMS, which was having the same problem (and why I initially DL'd Textra).
I occasionally have issues sending out an MMS. It's a less frequent occurrence than the issues receiving, though it does happen.
I am thinking that if this was a network issue, the MMS wouldn't come through to my phone at all, so I've stopped trying to mess with my APN. Does anyone have any ideas on how to solve this?
Click to expand...
Click to collapse
I just got my SIM card last month, so I'm pretty sure it's the new one.
thasarkastic1 said:
I have Straight Talk too and been having issues with MMS i'm using 8sms. I have the old 3g sims card. what about you ?
Click to expand...
Click to collapse
breannesp said:
I just got my SIM card last month, so I'm pretty sure it's the new one.
Click to expand...
Click to collapse
I'm currently having the same issue with a non rooted device.
I was originally with H20 (an AT&T mvno) and would have periodic issues with MMS. Both sending and receiving. I am using Google Hangouts.
I recently switched to Cricket (owned by AT&T) earlier this month (reasons unrelated), and have not been able to send or receive an MMS since. I have spent several hours on the phone with both Cricket and LG, even going into a store to have my SIM replaced. I came across this thread accidentally while looking for suggestions on the best way to do a backup before I try a factory reset as a last resort to resolve the problem.
APN has been verified correct numerous times and unfortunately, Cricket's cust service is next to useless. After two and a half weeks and numerous calls, I still have yet to hear back from a Tech Support rep. I'm not sure whose network straight talk uses, but I wonder if it's a network issue with AT&T subcarriers?
The most frustrating part is every time I talk to somewhat at Cricket cust service, they say that the Nexus 5 is not "officially supported" on their network and that it is probably a phone issue and try to sell me a new phone. When I explain that the Nexus 5 runs stock Android, they try and tell me that that might be the problem *SMH*.
Anyone else?
steelcity1 said:
I'm currently having the same issue with a non rooted device.
I was originally with H20 (an AT&T mvno) and would have periodic issues with MMS. Both sending and receiving. I am using Google Hangouts.
I recently switched to Cricket (owned by AT&T) earlier this month (reasons unrelated), and have not been able to send or receive an MMS since. I have spent several hours on the phone with both Cricket and LG, even going into a store to have my SIM replaced. I came across this thread accidentally while looking for suggestions on the best way to do a backup before I try a factory reset as a last resort to resolve the problem.
APN has been verified correct numerous times and unfortunately, Cricket's cust service is next to useless. After two and a half weeks and numerous calls, I still have yet to hear back from a Tech Support rep. I'm not sure whose network straight talk uses, but I wonder if it's a network issue with AT&T subcarriers?
The most frustrating part is every time I talk to somewhat at Cricket cust service, they say that the Nexus 5 is not "officially supported" on their network and that it is probably a phone issue and try to sell me a new phone. When I explain that the Nexus 5 runs stock Android, they try and tell me that that might be the problem *SMH*.
Anyone else?
Click to expand...
Click to collapse
Yes me too. I found out today that my G2 can't get MMS at all. I've tried tons of fixes and nothing seems to work.
No sure if anyone is still experiencing the MMS issues on Nexus 5 as I am. I have a stock, unrooted N5 running Android 4.4.4 on Tmobile. GoSMS is my default sms client. What happens totally randomly is that I COMPLETELY lose the ability to send/receive MMS picture messages (group messages that come in as MMS are unaffected). Once I lose MMS, ALL text I have which have picture messages attached change from viewable icons to blank images or "Xs". All MMS messages in go become white boxes that say "picture does not exist). It has not mattered if I have taken all other text clients off the phone and used ONLY Hangouts as the default, it still happens. This is the ONLY solution I've found to fix the issue:
1) Set Hangout as default sms client
2) Reset APNs to default (settings-->SMS-->Access Point Names--> hit three dots-->reset to default)
3) Go to main phone settings (Settings-->More-->Mobile Networks-->Access Point Names), reset to default
4) Select the APNs that your device normally uses (for me, its fast.t-mobile.com), set MMS Port to 8080 and save APN
5) go back into Hangouts, select the same APN (fast.t-mobile.com), set the MMS Port to 8080 and save APN
6) Reboot phone
Once its rebooted, if your MMS images are once again viewable in Hangouts, its fixed and you can send/receive picture messages again. You can now switch to whatever default client you chose. This has worked for me EVERY time to 'fix' the MMS issue, but what I have never figured out is WHY its happening and I can't pinpoint exactly when it started. I want to say the update to 4.4.2 may have triggered it, but I honestly can't recall. I know this wasn't ALWAYS an issue. If anyone else has any theories/ideas, I'm all ears. Its just a pain in the a** to have to reset the APNS in two spots and reboot every time this happens (I think I read that Hangouts' APN settings can override the system APN settings so that's why I reset in both spots). I've tried ONLY resetting the main phone's APN and it didn't fix the issue.
breannesp said:
I'm going nuts trying to figure out how to fix my MMS issues — maybe you guys can help. I have an unrooted N5 running 4.4.4 that is inconsistently receiving MMS messages (both photos and group texts). I'm currently using StraightTalk, though I was having the same issue with Cricket.
My APN settings are correct (from what I can figure), and sometimes I receive incoming MMS. I currently have Textra and GoSMS installed as my texting apps, with GoSMS currently as my default. Occasionally I'll receive an error in GoSMS that an MMS message was unable to be downloaded, and try as I may, I can never get the app to download and display it. However, if I open up Textra, the message will have come through there with no problem. So basically, unless I have 2 apps gathering MMS, I'll miss half of them. I only installed GoSMS after seeing it as a suggestion/solution in another forum - this was happening before I both installed. I was originally using Hangouts for SMS/MMS, which was having the same problem (and why I initially DL'd Textra).
I occasionally have issues sending out an MMS. It's a less frequent occurrence than the issues receiving, though it does happen.
I am thinking that if this was a network issue, the MMS wouldn't come through to my phone at all, so I've stopped trying to mess with my APN. Does anyone have any ideas on how to solve this?
Click to expand...
Click to collapse
two messaging apps is like,
having two firewalls apps on one computer,
their both getting in the way of each other..
---------- Post added at 09:48 PM ---------- Previous post was at 09:43 PM ----------
sitinon327 said:
No sure if anyone is still experiencing the MMS issues on Nexus 5 as I am. I have a stock, unrooted N5 running Android 4.4.4 on Tmobile. GoSMS is my default sms client. What happens totally randomly is that I COMPLETELY lose the ability to send/receive MMS picture messages (group messages that come in as MMS are unaffected). Once I lose MMS, ALL text I have which have picture messages attached change from viewable icons to blank images or "Xs". All MMS messages in go become white boxes that say "picture does not exist). It has not mattered if I have taken all other text clients off the phone and used ONLY Hangouts as the default, it still happens. This is the ONLY solution I've found to fix the issue:
1) Set Hangout as default sms client
2) Reset APNs to default (settings-->SMS-->Access Point Names--> hit three dots-->reset to default)
3) Go to main phone settings (Settings-->More-->Mobile Networks-->Access Point Names), reset to default
4) Select the APNs that your device normally uses (for me, its fast.t-mobile.com), set MMS Port to 8080 and save APN
5) go back into Hangouts, select the same APN (fast.t-mobile.com), set the MMS Port to 8080 and save APN
6) Reboot phone
Once its rebooted, if your MMS images are once again viewable in Hangouts, its fixed and you can send/receive picture messages again. You can now switch to whatever default client you chose. This has worked for me EVERY time to 'fix' the MMS issue, but what I have never figured out is WHY its happening and I can't pinpoint exactly when it started. I want to say the update to 4.4.2 may have triggered it, but I honestly can't recall. I know this wasn't ALWAYS an issue. If anyone else has any theories/ideas, I'm all ears. Its just a pain in the a** to have to reset the APNS in two spots and reboot every time this happens (I think I read that Hangouts' APN settings can override the system APN settings so that's why I reset in both spots). I've tried ONLY resetting the main phone's APN and it didn't fix the issue.
Click to expand...
Click to collapse
**com.qualcomm.qcrilmsgtunnel** is your gn0me in the engine;
where sms/ mms is *natively* transported via the native phone functions & hooks, hangouts provides the same functionality *over the top* of the carrier's route, strictly IP; call it hi-jacking in a sense, that's what you en-able hangouts to do on reboots, hijack those functions..
*SIM toolkit
*Phone/Messaging storage
*Phone
is what com.qualcomm.qcrilmsgtunnel is tied to, which hangouts, isn't..
Last update to hangouts screwed up my APN setting. ?
Sent from my Nexus 5 using Tapatalk
Idk how but messaging is working for me
Way to troll an old thread for no reason
Sent from my Nexus 5 using Tapatalk
Hey all. I know similar questions have been asked, but I've yet to figure out a solution to it. I just ported my number from verizon for this phone. As we know, the Tmobile version's stock messaging app doesn't support group chat, so I chose to use Google Messenger. I've been missing messages in group chat since day one. I will get about 60%, sometimes as low as 20%, or the messages. The rest will just never come in. The issue also occures in standard picture messages and texts, but are much less frequent. This is incredibly infuriating, as the tech support has no idea what the solution is, and sony thinks it's tmobile's issue.
Things I have tried:
1. Set the APNs to be ipv4/6.
2. Use Textra with tmobile fixes.
3. Turn off wifi calling.
4. Turn off wifi.
5. Change sim cards.
6. Disable stock messaging app.
7. Disable voLTE.
I'm at my witt's end with it, and no tech support will give me an acceptable solution. Has anyone had this issue, and maybe know a way to fix it? I'd appreciate any input you can provide.
Thanks!
Edit: also, I did not come from an iPhone prior to switching. The issue doesn't seem to be limited to iPhones, but they're the only ones I tend to group chat. And finally, the phones are on Verizon and at&t.
I'm having the exact same issue. It's frustrating and I will be returning the phone soon.
Sent from my D6616 using Tapatalk
I'm getting mine, they come in as not downloaded, soon as I hit download I get them all after that
I think I might have fixed it, but I don't know what caused it to begin with. After doing a factory reset on the phone, all of the group chat seems to come in and in the right order. I don't know if what application was causing the conflict, if there was any. But it seems to be working for now...
For those having the issue, maybe try that. Also, change the APN type to ipv4/6. I'll report back if there's any change or if I figure out the conflict.
I too did a factory reset but the stock messaging app does not support group texts correctly. Either on cell or WiFi calling. It slowly reverts back to missing texts with continues usage until you factory reset again.
Sent from my D6616 using Tapatalk
T-Mobile Missing some group chat sms texts
I'm having the same problem with my T-Mobile Z3. I think the problem is with T-Mobile, not the phone but I haven't been able to figure out what is causing it. I thought it was poor reception or Wifi Calling, but even with WIfi Calling off and Personal Cell Spot boosters, I still miss some. Otherwise, I love the phone.
As other users have said, this wasn't a permanent fix. My phone stopped rceiving group chat properly overnight, so now i'm back to square one. This is infuriating.
welcome to the jungle man. more and more i believe the problem is due to the phone and how it fetches mms. maybe it has to do with power management. because why would we get them all correctly after factory reset and slowly it starts dropping mms again. so strange.
---------- Post added at 08:58 PM ---------- Previous post was at 08:49 PM ----------
jayact
have you had mms issues with other phones on tmobile? i briefly had a m8 but had faulty bluetooth so i had to return it. didnt have time to really see if it had mms issues too.
Is it possible that with Stamina mode enabled the mms notification is expiring before the message content is downloaded? Might try adding the messaging app to the Stamina exclusion app list to see if that helps.
cschmitt said:
Is it possible that with Stamina mode enabled the mms notification is expiring before the message content is downloaded? Might try adding the messaging app to the Stamina exclusion app list to see if that helps.
Click to expand...
Click to collapse
but i dont have stamina mode on. is it on by default? it says off on power management. i even disabled "queue background data"
still missing mms.
since family is in town for thanksgiving i have family members with different iphones and android phones with carriers on sprint, sprint/republic wireless, and verizon.
ran a few tests.. i could steadily reproduce missing group mms from sister with iphone 5 on verizon when everybody else got them. i disabled imessage on her phone and then her mms came through. reenabled imessage on her phone and mms still came through. no idea if this was coincidence or i actually did something important. i think i'm sending the phone back for nexus 6. if it has trouble then i have to jump ship from tmo.
regulator207 said:
but i dont have stamina mode on. is it on by default?
ran a few tests.. i could steadily reproduce missing group mms from sister with iphone 5 on verizon when everybody else got them.
Click to expand...
Click to collapse
Stamina is off by default, so that's probably not the issue.
Maybe check your detailed usage by date and sender on TMO website to see if they show receipt of the missed messages, that would give an indication if it's a TMO issue or something with the phone.
Make sure your APN is set correctly. Mine was not set out of the box. Google it or search T-Mobile support page for correct settings. After I set APN it works flawlessly. Even group messaging.
I'm having the same problem and it's aggrivating not knowing if you missed messages.
It's not just group messages but regular messages.
Regulator (and others),
To answer your question, I'm a new tmobile customer. So, I haven't had this issue om Verizon. That said, I checked the messaging logs on my account, and it seems to actually be missing on their end. These groupchats I am missing aren't even being reported on their end. I'm planning on calling their service again to give them the details. I wish there was something else I could update with. This can't be a software issue at that point, right?
I have the same exact issue, word for word sadly, yesterday was the worst, people kept telling me that they couldn't get a hold of me, i restart my phone and BAM 20 texts blitz my phone from 2 days before -.-
TLDR
After turning off VoLTE (Settings > call settings > un-check Enable VoLTE) i seem to have no texts struggling to send still need to test group chats
Just thought I would update everyone who might be curious. After puttig in 2 more trouvle tickets with he tmobile engineers and finally giving up on going through tech support, I went to the tmobile store in person. I asked to transfer my number to a temp phone there to determine whether or not it's a handset or backend issue. Group chats came in perfectly on the LG G2. With that knowledge, I requested a second replacement phone. In case you didn't know (as no rep told me) we have a 1 year warrenty through tmobile by default ON TOP of the 2 year sony warrenty. This one was refurbished, but the texting issues are not there. I would recommend everyone do the same, if they are able. Right now, tmobile isn't recognizing it as a handset issue, or an issue at all, which is very strange. Hope this helps you guys.
Tl;dr get a replacement handset.
FWIW - i came upon this thread googling the same issue, but i have a nexus 5 on tmobile. i think it is the service, not the phone. getting ready to call t-mobile now...
Switched to Tmobile from Sprint 2 weeks ago. I am having the exact same problem with MMS/Group texting on my new stock Z3. I have confirmed that I am definitely not receiving all group messages. Turning off WiFi calling didn't help, turning off Volte didn't help, Stamina mode has never been on. I've tried using Textra and Google Messenger and Hangouts. I would say I get about 50% of the group messages sent to me. When I do get one it shows up in the threaded group message ok but I'll also have a notification from the individual (one-on-one) thread with the person that just sent the message and it shows as download failed.
jayact~ said:
Just thought I would update everyone who might be curious. After puttig in 2 more trouvle tickets with he tmobile engineers and finally giving up on going through tech support, I went to the tmobile store in person. I asked to transfer my number to a temp phone there to determine whether or not it's a handset or backend issue. Group chats came in perfectly on the LG G2. With that knowledge, I requested a second replacement phone. In case you didn't know (as no rep told me) we have a 1 year warrenty through tmobile by default ON TOP of the 2 year sony warrenty. This one was refurbished, but the texting issues are not there. I would recommend everyone do the same, if they are able. Right now, tmobile isn't recognizing it as a handset issue, or an issue at all, which is very strange. Hope this helps you guys.
Tl;dr get a replacement handset.
Click to expand...
Click to collapse
I've been having the same issues that you (and others) have described. That is, missing group messages, some sms messages delayed significantly (sometimes a day or more) before I receive them, cannot download mms messages, etc. I am also a former Verizon customer, but have never had an iPhone.
Before I trade in my Z3 for a refurbished model, has the new phone permanently fixed all your messaging issues? If so, which messaging app are you using now? Hangouts? Textra?
Thanks so much. This is an incredibly frustrating issue. Such a fundamental phone function.
I'm waiting for 5.0 to come out. People are speculating that the messaging in lollipop will fix this issue.
Anyone else have an issue where certain texts dont come in? I was texting my girlfriend and got no response for several hours. Messaged her thru Instagram and she said she replied and showed me a screenshot of the message sending from her iPhone. Ive had this issue in the past with messages coming from iPhones and thought it was just a bad day for someone higher up at Apple/Android. Both restarted our phones and texts works again but I still never got the ones she sent. When I restarted my phone it said the last 2 texts didn't send even though she got them.
Today I just found out I didn't get a an SMS text from a friend who I believe is on an iPhone as well
What is going on? Verizon OP7P but I bought directly from OP
Do you have cdma-less configured on your Verizon account? Do you have Instagram battery optimization turned off? Do you have an sms app that works properly when you are connected to WiFi? Something like message+? Are you on 9.5.10?
I had an issue with not receiving text's sometimes or sometimes even texts not sending. I mostly noticed the issue would occur in group chats as well as when i would attempt to send an image to somebody. I mostly use Textra for my SMS app, but i noticed that when i disabled my DNS module in Magisk the issue seemed to stop. I have since just been using the 1.1.1.1 DNS app and added my texting app as an exception and I have not noticed any issues.
When I got the OnePlus 6T last year, I couldn't receive any messages also. Learned from forums that you have ask a Verizon representative to add CDMA radio to your new phone. I think it's called CDMA less, once I got that added then got the messages. The 6T was the first phone OnePlus released onto Verizon's coverage.
Me too you have to tell Verizon you need cdma less.
I have this issue on occasion. I also use Textra but I am on Tmobile. I did have the messages app disabled but now trying it enabled with no notifications. This way I only get notifications from Textra. Been good for two days as far as I can tell.
I have the international version I got directly from Oneplus.