So ebay offered $50 off coupon couple days ago. I decided to get the S9+ 128gb from seller playfone.go. I paid $839 plus $25 shipping. Turned out to around $816 after the discount. Few hours later, seller contacted me saying there's an issue with DHL that they can't ship it out. Then asked to cancel the order until DHL issue is resolved. They made it sounds like I can buy it again when the issue is resolved. It left me with no choice but to cancel the order. Few hours after I cancelled my order, I noticed the seller raised the shipping cost to $150 from $25. I asked them how come they raised the shipping after my order is cancelled. They told me they couldn't cancel the listing so they raised the shipping so no one would buy from them.
Today I found out they updated the listing again and raised to $965 plus $25 shipping. I suspect they didn't want to sell me the 128gb model at the price I paid for in the beginning. So I told them I will report them to eBay. I am so mad they gave me a bogus excuse and tricked me into cancelling my order instead of given me an honest answer. I would've feel better if they tell me they are a mistake on the price then I would buy from other sellers instead.
Playfone.go has multiple s9 listings on eBay so be aware of this shady seller.
Same here but with a seller called rating_us
I gave a negative rating
Ricardo_G said:
Same here but with a seller called rating_us
I gave a negative rating
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I tried to leave negative feedback but I couldn't anymore for some reason. Just called ebay and reported this seller. The rep I talked to over the phone agrees that the seller raised the price after my order was cancelled. She asked me to report the item and they will look into this and possibly stop seller from selling this item again for violating ebay listing practices
Related
There's a lot of different resellers about and equally many roumers of who's good and who's dodgy at the moment . So that we all know who's who out there, heres a little Thread with Vendor reviews.
If you have something positive or something negitive to say about a seller please say it here.
Also please rate your vendor XX out of 10, I might add a field to the vendor wiki.
Vendors and prices here >http://wiki.xda-developers.com/index.php?pagename=HTC_Raphael_Vendors
I've always used Expansys / MobilePlanet. I'm USA so MobilePlanet.
There is some atrocious whining in their forums from - for want of a better term - EXTRAnoobs.
But in my dealings they are professional, rock solid and I've never had any problems.
Onthegosolutions
I have used Maobile Planet in the past and had no specific problems.
For some years not I have been using OntheGoSolutions and I have been pleased because I always know who I am speaking with. Seems to have very little turnover and they are small enough that I can communicate with one person. They are definitley not the cheapest but have at least twice in the past lowered a price for me when I pointed out an advertised lower price elsewhere.
I bought my Raphael online from Expansys Canada... All I can say is the transaction was very easy, and shipping was SUPER FAST!!!
Ordered it Friday afternoon (approx 3pm), after a small billing problem (I gave them a different phone number from the one on my Credit Card account), confirmed the order on Monday morning at 10am (they aren't opened on weekends), I had the device in my hands Tuesday just before noon...
All in all, besides the phone # problem, I'm very happy with the transaction. It was easy, smooth and fast...
Inkino UK
To all in London and southeast
Eugene at Inkino (I never knew I needed one), 48 Tottenham Court Road www.inkino.co.uk is a mine of information on all things HTC. They are one of the few, if only, HTC Ultimate Partners and it shows.
I have bought my Trinity and now Touch Pro from there.
Yes I could probably get a few pounds off here or there but the service and honest opinions I have had from Eugene and his collegues at the sister branch 9 Great Russell Street mean that I will simply not buy from elsewhere. If I have a problem I know I can call up or drop in and I will speak to someone who knows his products inside out and is a straightforward trader.
Pleasure to do business with.
I ordered mine from Expansys UK. I live in Cyprus and Expansys is propably the best choice. Although I should have used Expansys Cyprus, the UK site was 40 Euro cheaper so I went with them. The service is excellent! Prices are among the best in the market. (630 EURO inc. DHL shipping fees).
They support Paypal, which is a big plus in safety matters, and by using DHL you get your phone in record time.
All in all, i am a happy customer=p
I'm in the US and I bought mine from Clove. A tad more expensive, but I was having problems with Google Checkout (which Handtec uses for overseas orders). Clove was a little slow to receiving my order, but once they did they shipped it out within hours. DHL got it to me in 2 days, all the way from UK to California, and by 10am no less.
One thing about Clove (that I appreciated) is that they require you to confirm the order by calling your CC company and requesting the 6-digit charge authorization number for the charge. Maybe it's an extra hassle, but it's nice to know they're serious about your security.
I would order from Clove again, but of course now I have no money.
I'm in the US and purchased from Smart Mobile Gadgets. All was as they said, including Saturday delivery.
I ordered my TP from On the Go Solutions in July. They said they would call and make sure I still wanted it before they would ship. They also shipped the day the said they would, a month in advance. I am very satisfied with the way they do business.
This is a statement of one set of circumstances and does NOT impute or call into question the credibility or otherwise of this particular organization. There may be an explanation - but so far - my client has not received one.
A client of mine bought direct in a Buy It Now eBay auction from a company with a high level of positive feedback with thousands of positive transactions on eBay. Their public site is - Popular Electronics http://www.popularelect.com.
Approx 24 hours after buying eBay declared the auction NULL AND VOID and advised my client that they do not have to pay. eBay stated:
"As eBay removed the item, you are no longer obliged to send payment for it. Please don't send money or respond to any emails from the seller.
If you've sent payment but haven't received the item, please wait a reasonable period of time for delivery. If you don't receive the item, please contact us again by clicking "Contact Us" on any eBay Help page and selecting the following contact options:
Buying and Finding>Fraud and Payment Concerns for Buyers>Item Not Received or Item Not as Described (you paid)"
My client has called and emailed the company direct and not received any replies.
I've carefully reviewed the eBay email and header codes and believe the email is genuine and not a phish. All the auctions that for TouchPRo's that WERE on ebay from this company have disappeared at 9/3/2008 14:00 EDT.
I leave you to draw your own conclusions.
BEWARE OF THE TIGADUACELLULAR!!!
http://forum.xda-developers.com/showthread.php?p=2617797#post2617797
Has anyone actually baught anything from tigerCellular out there? If so let us know are they real or fake? thanks... im betting the latter but you never know
2call.nl 5/10
Got my TP from 2call.nl
Price without contract (as I use company sim) was good and delivery was very fast.
However, as my TP came with the know problems (GPS instable and hot, black paint falls off,...), I asked 2call within two weeks after pruchase to take my device back and replace it by a new one.
They refused.
As price and delivery is not the only thing I expect from a retailer of a some hundred euro device, I personally will not buy at 2call.nl again.
So I ordered a Seidio Innocase when it first came out.
If any of you read the thread/review I made of it, you would know that I was realy unhappy with the quality of the case, and the fact that the clips scratched on the edge of the keyboard to the point where I was uncomfortable with using it.
Well after going through the process of shipping the POS back to Seidio, I had to wait over 12 days for them to credit me back my money, and just this morning I got this:
Product Total: $29.95
Sales Tax: $0.00
Shipping: $5.90
Discount: -$5.99
Surcharge: $5.99
Grand Total: $35.85
BalanceDue: $0.00
22-Sep-2010: WE HAVE ISSUED A CREDIT TO THE ACCOUNT DESCRIBED BELOW IN THE AMOUNT OF: $23.96.
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Instead of getting back my $29.95 that I was charged for the Innocase, I'm getting back $23.96??? WTF IS THAT? I understand that I wouldn't be getting back my shipping prices, but what in gods name is a "surcharge" on a return?
Quoted from Seidio's Return page:
Product(s) must be in new condition and in original packaging with nothing missing. A 15%-25% restocking charge is applicable to any packages returned in less than new condition
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Well, doing the math, they charged me 20% restocking fee on the return, but the Innocase was in BRAND NEW condition when it was returned. I had it out of the packaging for maybe 10 minutes to try it on the phone once before returning it. Is that considered "less than new condition"?
Overall, it leaves a very bitter taste in my mouth, which is unfortunate because I've loved Seidio so much in the past..... I was considering trying the Seidio Active case for my Epic, but now I'm thinking I might avoid Seidio from now on.
I would definitely contact their customer service department and at the very least express your dissatisfaction with the quality of their product as well as their unnecessarily large restocking fee.
Thanks for posting your experiences. This kind of information is just as important as the quality of the products they sell in my opinion. I was planning on ordering a active x case from them as soon as it became available but your experience has given me second thoughts.
remedy22 said:
I would definitely contact their customer service department and at the very least express your dissatisfaction with the quality of their product as well as their unnecessarily large restocking fee.
Thanks for posting your experiences. This kind of information is just as important as the quality of the products they sell in my opinion. I was planning on ordering a active x case from them as soon as it became available but your experience has given me second thoughts.
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I did message them back and asked to explain why my refund was only 22 dollars this is what they said:
In regards to your inquiry, I see that there was a coupon of 10% off the $50.00 and up purchase, since you are returning one of the products then the coupon will not apply any longer. Therefore, the product is $29.95-$5.99(10%of the purchase)=$23.96, which is the amount that is being credited to your credit card.
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So basically, because purchased 2 cases to get a 10% off which came out to 5.99 off the total price, when refunding my money for ONE case, the removed the discount I got off BOTH cases. I find that just cheap of them considering how over priced their cases are to begin with.
Not to mention that while they were selling the Innocase for 29.99 + 5.99 shipping, 2 weeks later, Amazon had them for 23 + free Prime shipping!
Lesson learned I guess.
What happened to the second case you ordered?
Costco manager here again to save you loot.
We have coupon in store deal on the G2x for new or upgrade customers. Now just $99 with free car kit and travel holster.
Plus if you are like me and bought it at $149,99 at Costco within 90 days you are given any lower price in cash back. So go to Memership counter with or without reciet and they will give you your $50.00 in cash back with no issue!
Ice.
that sounds awesome. Will give it a try
Where do I pick up the coupon and how long is the deal going to last?
If I was to buy at Costco, would I be able to easily swap it out if I had bad screen bleed? Because I know they have (or at least had) a good return policy. Is it 90 days for phones? Any stipulations?
Bsketball said:
If I was to buy at Costco, would I be able to easily swap it out if I had bad screen bleed? Because I know they have (or at least had) a good return policy. Is it 90 days for phones? Any stipulations?
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Yes, you can switch out for any reason in that 90 days! No quetions asked. In fact the policy is that you take out your sim card and pack up phone. They just verify its all there and refund in cash. They give you choice of same or different phone. YOu only have 14 days though to cancel contract all together. The 90 days if for the phone.
noah.labrousse said:
Where do I pick up the coupon and how long is the deal going to last?
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two way, a coupon book is mailed to all Costco Customers. Or simply grab one at membership. There are always tons of them.
Its the sale. I think this one is 2 weeks starting yesterday.
iceshark said:
two way, a coupon book is mailed to all Costco Customers. Or simply grab one at membership. There are always tons of them.
Its the sale. I think this one is 2 weeks starting yesterday.
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Thanks again iceshark
I bought the phone for full price at $399 .... so is this coupon still valid?
iceshark said:
two way, a coupon book is mailed to all Costco Customers. Or simply grab one at membership. There are always tons of them.
Its the sale. I think this one is 2 weeks starting yesterday.
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I checked my most recent coupon book and this is the one I found. A single coupon for the following: up $250 off the G2x, up to $150 off the Droid 2 Global and up to $30 off the Infuse 4G. Is this the coupon you're referring to?
I bought mine online last week. Can I still get $50 back?
This is only for the people who bought it there correct?
Sent from my LG-P999 using XDA Premium App
The price shows 79.99 if you bought it online from Wireless Advocates through Costco's website
http://membershipwireless.com/index...nternal/utm_medium/feature/utm_campaign/haven
I'm going there today to get my price adjustment. I bought it for 149.99 on 4/20. Hopefully its 79.99 at the Wireless Advocates kiosk inside Costco. If it's $99.99 there, thats still good and I wont complain about $50 off.
I just spoke with Wireless Advocates representative on the phone, and she basically told me that I can't get the $50 off if I go to the Kiosk inside Costco. I'm mad since this phone is less than a week old.
I bought one for $80..nice deal for sure. I had returned my original to t-mobile.
Is it also $99 for people eligible for a 2-year upgrade?
Just came back from Costco. Its 79.99 at the Costco cellphone kiosk if you are getting a new contract. Upgrades or renewals are 99.99. I just got my $50 credit adjustment back to my American Express.
Don't go directly to the customer service/refund section of Costco. They need an item number code from the kiosk. Go to the kiosk directly and get it there. Again if you signed up at Costco on a new contract your new price will be $79.99. If it was an upgrade then its 99.99.
Sale prices end 5/17!!!
No coupon is needed for these sale prices. Always bring your receipt always because it will be faster for you.
m918v did you buy it online or from the kiosk inside the Costco?
to clarify
so - you are saying that with a costco membership, we can get the phone with out a contract for $300?
How much is a membership to costco?
mcaravantes said:
so - you are saying that with a costco membership, we can get the phone with out a contract for $300?
How much is a membership to costco?
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$50.0 0
grenademasta said:
Just came back from Costco. Its 79.99 at the Costco cellphone kiosk if you are getting a new contract. Upgrades or renewals are 99.99. I just got my $50 credit adjustment back to my American Express.
Don't go directly to the customer service/refund section of Costco. They need an item number code from the kiosk. Go to the kiosk directly and get it there. Again if you signed up at Costco on a new contract your new price will be $79.99. If it was an upgrade then its 99.99.
Sale prices end 5/17!!!
Oh yeah if you just bought the phone there without a contract the price went from 399 to 300 (call the kiosk to verify). No coupon is needed for these sale prices. Always bring your receipt always because it will be faster for you.
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Uh, wasn't it already proven in the other Costco thread that you have to jump through some MAJOR hoops to get phones off-contract from Costco?
Has anyone here walked out of Costco with a $300 phone without signing up or extending a contract?
Yeah scrap that, Costco wont sell you a contract free phone. I just called and they said they wont do that at any Costco location. I thought the price was $300 because that was the new price the Costco employee rang up before the discounts for a new price of $99.
Sorry for the confusion.
Anyone heard of or expecting big red to put the thunderbolt on sale for 4'th of July? I recall verizon having a sale on memorial day sale & also remember Amazon having the thunderbolt for $129.00 with free shipping.
If I can get into a thunderbolt this weekend for $150.00 or less, I'll jump on it.
If so, do you think they'll honor the discount for new customers who are still within the 14 day cancellation period? I just got my TB and VZ service on monday.
I got my Thunderbolt from Amazon Wireless last week for $129 (I was on Tmobile without a contract).
Aaargh, right now it is $99 for new subs!
RunNgun42 said:
If so, do you think they'll honor the discount for new customers who are still within the 14 day cancellation period? I just got my TB and VZ service on monday.
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If so, then yes. If the first rep you speak to says no, then ask for a manager (not a "supervisor') and they'll most likely give you even more of a discount for yor troubles.
^Same question as this guy, I got mine yesterday
FWIW, since I noticed that Amazon Wireless went down to $99 for the Tbolt, I called them and politely asked for the difference, since i just got the phone and "am still within my return period."
I had a very helpful and cute sounding CSR, and she actually refunded the $30 difference! w00t! Thanks, Amazon!
This definitely improves the old customer satisfaction rating.
Sub-Standard said:
Anyone heard of or expecting big red to put the thunderbolt on sale for 4'th of July? I recall verizon having a sale on memorial day sale & also remember Amazon having the thunderbolt for $129.00 with free shipping.
If I can get into a thunderbolt this weekend for $150.00 or less, I'll jump on it.
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I actually was about to order my TBolt from Amazon last week (New Customer Switching Over From At&t) until I decided to drive around to a couple of stores and see if I could get the same pricing as Amazon so I wouldn't have to wait for shipping (Patience Is Not My Virtue....). After going to a couple of stores and being told that they would not budge from the $250.00 price I gave up and went to the Mall with the wife. I came across a Best Buy Mobile store and decided to give it one last try....
I told the guy that Amazon was offering me the phone for $130.00 with free shipping and after he spoke to his manager he came back and told me he couldn't do the $130.00 price but that he could give me the phone for $150.00 with one month of black tie protection, the buy back program and a car charger or case (me and my wife both picked the case). We immediately said yes and had our TBoltz rigth there and then.
FYI:
After closely looking at the receipt I noticed that what they did was give me the phone for $100.00 bucks and then sell me the buy back program and the one month of black tie protection. The case was a complete freebie seeing that it cost 30 bucks (Platinum Best Buy Case). Total cost in the end for the phone was like $140.00 bucks....
I purchased two Samsung Galaxy S6 phones from the seller tropical_mobile on ebay. I purchased the phones from them because they listed the item with "12 MONTH SAMSUNG WARRANTY" and also mentioned that the item is located in Memphis, TN in the US. The phones actually shipped from Singapore. They landed in Fedex World Hub in Memphis, and these crooks have mentioned that as the item location just to attract more buyers from the US. After receiving the phones, I checked with Samsung in US to confirm if the phone truly has warranty. And they said the phones are not supported in the US. I asked the seller for a partial refund to keep the phones and they even agreed and sent me a bogus PayPal transaction ID and asked me to wait for a few days. The refund never came through. I wanted to deal this politely with them and was waiting for ever and ever. They play this delaying tactics and with that it was way past eBay's 30 day buyer protection deadline. Also with this I could not change the positive feedback I gave them. In addition they listed that the phone ships from Memphis, TN - but they actually got shipped from Singapore. This is another cheating tactic by this seller.
I then opened a PayPal case, and PayPal buyer protection is a JOKE. This seller sells thousands of phones and gives ebay and paypal a hefty commision. PayPal's decision was to have me ship the item back to Singapore (which costs around $150 for each phone) to get a refund. The seller who told me in the ebay messages that he is ok to give partial refund, has not agreed to partial refund when PayPal contacted them. So ultimately I am having 2 phones that can die anytime without support. My decision now is to spread the word to all discussion forums related to Android and ebay to warn people from staying away from this WORST seller.
US based sellers clearly sell these models by mentioning that there is no warranty. But this tropical_mobiles is one of the worst eBay seller, but tactically manages to have 100% positive feedback.
They may even ask you to close the ebay case and tell that they will process a refund or return. But do NOT close your case until it is fully resolved. A closed case cannot be reopened. This is another tactic from them. After the case is closed, they will not fulfill the promise made.
To Avoid all these hassles, just please stay away from them. You can rather purchase from properly US based sellers who truly list items are not covered under warranty.
Noted. Thanks!
Thread closed.
Darth
Forum Moderator