Database Info

the worst service ever?

my god moblile fun the worst compnay ever
I sent a postal order to buy a PDA case on the third of jan>
Date 23 January 2006
Re: Cancellation of contract/complaint
On 03/01/2006, I ordered a
1 x O2 XDA Mini & MDA Compact Krusell Premium Leather Flip Case Product reference: 5248
From you, at a cost of 16.95 Inc postage
Shipping Method: Royal Mail Special Delivery
Guaranteed next working day by 1PM for orders received before 4pm
Shipping Cost: 5.00 GBP
Order total is 16.95 GBP
So I sent two postal orders via a value of 17:00gbp
The payment was made via mail order and sent recorded delivery,
Arriving and signed for on the 5th of January 2006,
Postal order 0738 354158 & 2398 836249 sent via recoded delivery
no DK 4124 4527 7GB
With the payment I enclosed a letter giving full product description with your product reference code and delivery/mailing address
As per your site’s guide I expected delivery within 2-3 working days,
3/01/2006 Ordered sent
5/01/2006 payment arrived and signed for at Mobile fun
8/01/2006 email
I emailed upon the 8th asking for an expected delivery date, I got no reply
11/01/2006 telephone call
I called upon the 11th and spoke to Tim or tom,
Who told me that definitely the postal order had never arrived to your place of business?
I then paid 2pounds for the royal mail to inform me, that it had indeed arrived on the 5th and was signed for by Victoria carling or curlan (they cud not make out the full lettering),
I called back to mobile fun speaking to ibby and asked if that was indeed a member of staff,
Which they assured me it was, suddenly the signature for delivery was found
But they had lost the postal orders,
I asked to speak to someone in authority and was put thru to Scott,
He then said he will sort the issue, and if the postal orders were not found he would send the goods as I had proof of delivery.
16/01/2006 telephone call
I spoke to ibby, who was unable to find me on the system at all,
I recalled and spoke to dean finally a polite and helpful person
He said sorry for all the treatment and assured me it would arrive on the 19th at the latest,
after a long call it was agreed that they would use someone else’s postal orders they had found to sort my order(seems they just have lost or misplaced stuff laying around eh) setting up a new order for the same goods with this refence number MF748648 and a follow up email to confirm
23/01/2006 telephone call
I had received no goods yet again; I called and spoke to Alan
Who then told me,
That you don’t have the goods in at all nor can you give me a date of stock arrival and that it was practice for staff to, inform customers that it will arrive shortly to avoid loosing the business by keeping a client in hope of a delivery.
Each time I have called mobile fun it’s been a 15-20 wait on the phone for an answer
Further more the staff doesn’t seem to have a clue how to process a postal order delivery,
At all times I was calm and very polite and offered any information that they needed,ypur company has given me the impression of total incompetence
And although the amount was a small fee, (thank god I wasn’t ordering my new .jasjar via your company, which iwas going to but not anymore),It was more the attitude and treatment I found bad,
I’ve never had to write before due to a customer service problem as im very laid back and realise things can happen
But after all this time and no goods & with such bad staff communication I feel ,if I was a manager and this is how things were run under my shift id be outraged, I would have offered an upgrade product in place for the time and hassle to keep customers happy and future business
However all I wish from your awful company is a full refund within
Next 7/14 days along with confirmation that the contract has been terminated.
My future pda and ipod needs will be meet with a capable company.
I will be shocked if I even get a reply.
If I don’t receive a refund within that time, I will be arriving in person it’s a small fee but that’s not the point, Also if I don’t receive a refund I will take legal action.
Bottom line is mobile fun cashed the postal orders and then left it as they were unable to supply the goods
A simple call or email on the 5th to say no stock available and offer a replacement product or refund that would have been fine.
I look forward to hearing from you on this matter
UPDATE:
STILL no sign of goods or refund or communication from yourself
12:55 2006-02-10, I called and spoke to Scott who put me on to manager, Alan Docherty.
His words were
“ive spoke to the accounts dept and they will 100% send out a refund on Monday (that being the 13th)and ill give you a ring then, if I don’t its cos im battered from the weekend,so just give me a call”
I suppose this kind of work ethic and attitude explains, why im getting such poor service.
In fact I think if I really pushed myself to give up and not bother in work, I may indeed be suitable for a position in your company. not sure about your working hours but very little seems to get done and the attitude is very laid back, but then again I actually like to take pride in my work and give a days work for a days wage.
Update: 2006-02-15
I had again left a reasonable time after the stated delivery, upon ringing yet again I was put thru to Mike,
Who was unable to tell me why I hadn’t received the refund but will look into the matter?
Yours sincerely,
[][]
if the money aint here by friday sod the amount by going down,i can describe how lax and off hand they are when i call,they almost laugh,they dont give a damn,
ok minor amount but youd think they would have some customer relations

imagine if that had been a 500 quid pda id ordered,man ill not trust these jokers again

seems im not alone
Not a good comapany I'm afraid mate
I ordered an unlock code for a tricky mobile once (I had been assured by everyone that it was not unlockable - but mobilefun offered a soloution )
The sent me a code - which was absolute rubbish - it was simply the shortcode for checking if there was an SP lock present
At the time the payment hadn't even been taken - so I sent them a mail telling them that the code was not even an unlock code so they had better not bill me
The following day , they took the money ! I mailed them about 6 times and then gave up (it was only £2.99 so I couldn't be bothered )
I have heard nothing but bad stuff about them

[Q] Has anyone found this cradle anywhere

http://www.mobilefun.co.uk/deluxe-htc-desire-hd-desktop-charging-cradle-p26571.htm
I am looking for this cradle from anywhere that accept Paypal but except mobilefun.co.uk.
I haven't managed to find any though. If anyone found one or similar (but with audio jack and headphone external jack like that one), let me know.

Yeah my eye also on this cradle. Unfortunately I haven't found it on ebay either. Mobilefun only has it. I hope Chinese guys wake up immediately and see this

mobilefun will stock it in 2 days but I'm not willing to buy anything from a shop which uses discrimination policy (higher price for non-UK buyers) when others sell at the same price. Since they are all Chinese, let's wait and see, maybe they appear somewhere else as well.

andreasy said:
mobilefun will stock it in 2 days but I'm not willing to buy anything from a shop which uses discrimination policy (higher price for non-UK buyers) when others sell at the same price. Since they are all Chinese, let's wait and see, maybe they appear somewhere else as well.
Click to expand...
Click to collapse
Hey! We're just getting our own back. Normally we (in the UK) pay MORE than non-UK peeps for the same thing. The usual story is that something that costs $10 in the US will cost £10 here. When the exchange rate is £1=$1.50!!!!
And I can't see the different pricing. I put one in my 'cart' and asked for international delivery and it was just a few pence more than delivery in the UK .... and they HAVE to charge more for international delivery than UK delivery seen as how they're a UK company.
Or have I missed something?
Dave

dvhttn said:
Hey! We're just getting our own back. Normally we (in the UK) pay MORE than non-UK peeps for the same thing. The usual story is that something that costs $10 in the US will cost £10 here. When the exchange rate is £1=$1.50!!!!
And I can't see the different pricing. I put one in my 'cart' and asked for international delivery and it was just a few pence more than delivery in the UK .... and they HAVE to charge more for international delivery than UK delivery seen as how they're a UK company.
Or have I missed something?
Dave
Click to expand...
Click to collapse
You are missing something.
Of course delivery price will be higher depending on the destination. The price difference I mention is not in regards to exchange difference. I mean that you buy a DHD for example which is shown GBP470, if I buy it from outside UK, they will convert it to somewhere around GBP560 although this is not the real exchange rate. I contacted them and they state this as a policy. mobilefun and expansys does this so I am not shopping from them. handtec and a few other shops don't do this. I bought my DHD for GBP470 form them at that price and the loss of currency convertion will be something that I either win or lose during payment from my bank account and it wil not be so significant, maybe a few pounds.

andreasy said:
You are missing something.
Of course delivery price will be higher depending on the destination. The price difference I mention is not in regards to exchange difference. I mean that you buy a DHD for example which is shown GBP470, if I buy it from outside UK, they will convert it to somewhere around GBP560 although this is not the real exchange rate. I contacted them and they state this as a policy. mobilefun and expansys does this so I am not shopping from them. handtec and a few other shops don't do this. I bought my DHD for GBP470 form them at that price and the loss of currency convertion will be something that I either win or lose during payment from my bank account and it wil not be so significant, maybe a few pounds.
Click to expand...
Click to collapse
Oh, I see what you're saying. But that's just what we Brits have had to put up with for years so I have no sympathy for that particular problem. Hope you get the best deal you can though.
Dave

Was interested in this but £20+ seems quite steep for a piece of plastic, a USB cable and a battery connector.
cgi.ebay.co.uk/SYNC-CRADLE-USB-DOCK-W-BATTERY-CHARGER-FR-HTC-DESIRE-HD-/150526608448?pt=UK_MobilePhones_MobilePhoneAccessories_MobilePhoneChargers&hash=item230c15c440
I'm sure this is the same if not a similar product if your looking for a Paypal compatible seller.
Anybody know of a cheaper version of the product without the extra battery charger?
I've seen a lot of...
cgi.ebay.co.uk/DESKTOP-DOCK-CHARGING-STAND-SYNC-HTC-DESIRE-HD-/180599138626?pt=UK_Mobiles_Accessories_RL&hash=item2a0c8c2942
these floating around eBay but worry about the transfer speed / reliability of the product.

xp79 said:
these floating around eBay but worry about the transfer speed / reliability of the product.
Click to expand...
Click to collapse
as an experienced ebay user in both selling and buying, you will be hard pushed to find something cheap that is shipped quickly AND is of good quality, better to spend more and get it from a reputable supplier

[Q] No Nexus S for me

[Mods - i hope this is the right forum to post this..sorry if it isn't]
That's it folks ... I guess there is no gingerbread+nexus S love coming my way :'(
I've been dying to get this phone since the day it released... ESPECIALLY because it's such great value for money ..
BUT - I'm in Dubai ...and it wud cost me a total of about $700+ to get this mean boy shipped safely to me
[$530+$5 case + $45 sales tax + ~$120 shipping]
Does ANYBODY know a better way to get it here?
I don't want to buy it off ebay or somewhere else, because I want someone i trust to 'test' the device for problems (and exchange it if needed) before shipping it here...
Help anyone?
[and please don't beat me up for asking!]

They are cheaper here in canada
Sent from my X10i using XDA App

They'll be in Italy soon, closer than America, plus the Italian version will have 720p and a Super LCD.

Interesting ....
I have an iPhone 3g now ..and it's nearly dead [literally]
i see it choke every few minutes ... so I'm slowly preparing to put it back in its original packaging and bury it somewhere..
I can keep waiting till a European one comes about .. but from the articles I've read, i think the reduced shipping cost wud be offset by a higher up-front (529 Euros) price
Till then i'll keep praying my iPhone survives...
@the_ahmadzais: I was under the impression that it hasn't been released anywhere BUT US and UK till now? I couldn't find any google hits that talked of a Canada release, but i probably am wrong..
still ..is there a subtantial diff in prices?
it's mainly the shipping cost that is killing me ... 120$ !! [that + taxes count for 25% of the total bill to get it here!
*ouch* ]

It's been my observation that it's common practice for sellers to overcharge for shipping. Basic one-week shipping to Dubai from the United States via USPS is about half that. Of course, if you want to use a specific carrier (UPS, FedEx, et cetera) or add extra services, it costs more. But honestly, most of that stuff is just a way for the parcel service to squeeze more money out of you. I've been selling and buying online for years, and I've yet to have a package lost or grossly mishandled. If anything's been broken in transit, it was because the seller did a crappy job packaging it. Also, state sales taxes vary. Here in Oregon, there is no sales tax. So the break even point for buying and shipping a Nexus S for me would be roughly $590. Even in states with the highest sales taxes, that only goes up by about $50. So if you're buying from the U.S.- unless you're insisting either on super express shipping (less than a week) or some form of package insurance which would add to the cost- I would consider anything above $650 at most to be pure seller profit.

This non-availability is an android bug imho
abhilashraj said:
[Mods - i hope this is the right forum to post this..sorry if it isn't]
That's it folks ... I guess there is no gingerbread+nexus S love coming my way :'(
(...)
Does ANYBODY know a better way to get it here?
[and please don't beat me up for asking!]
Click to expand...
Click to collapse
This wouldn't be no problem if the gingerbread reference phone was available as developer phone. Obviously google refuses to notice that there are android developers outside the USA.
This issue already has been reported as a bug. Star it. ;-)

Ya basically the ups shipping is expensive and the phone is 500 at some local stores Asian dealers. Its coming to all Canadian providers on March.
Sent from my X10i using XDA App

Abilash, I understand the feeling ... frustration. I was in the same boat as you ... think you even commented about it.
I got a friend to buy it (am in Kuwait). Initially I thought I'd make the payment through paypal and get it shipped to him. On trying to complete the process, paypal through up a message saying that my paypal location does not allow shipping to the desired location (US - CA) and therefore payment cannot be completed :-s whatever that meant.
Anyway, my friend ran a quick check ... nothing detailed (checked for bad screen issues, loose volume controls and back button problem), but it back in the box and shipped it to an Aramex mailbox address in New York. Cost him $16.90 including insurance.
The item has yet to reach the address, but one its there, I understand Aramex will automatically ship it to the Kuwait address of the holder of that box. Again, I understand that the shipment cost to Kuwait should be about KD.5 or 6 (about $18/-) plus a possible customs tax of KD.3 or 4 (about $13/-).
You could either find some friend that has this box already or may prefer to apply for a box if you intend to do a lot of purchase from the US.
http://www.aramex.com/shopandship/default.aspx

zachthemaster said:
They'll be in Italy soon, closer than America, plus the Italian version will have 720p and a Super LCD.
Click to expand...
Click to collapse
Where has this been confirmed? If a new version comes out with 720p I'm gonna be an unhappy customer.

mr mystery said:
Where has this been confirmed? If a new version comes out with 720p I'm gonna be an unhappy customer.
Click to expand...
Click to collapse
Super Clear LCD has been confirmed, but 720p was just a mistake: some idiot thought that 720x480 is 720p, and if only one person says it, it goes around the internet in no time.
There is a possibility that 720p video recording will come to the Nexus S in the future. Some say it can be done with an update...

Finally getting somewhere with the shipping issue
Really nice to see people offering their two cents..
thank you!
@zorak - the massive addition causing the price to jump beyond the $650 mark is only the shipping cost @120 ... I am using fedex's/ups' online estimate tools to approximate shipping cost... I understand that the estimates wud be off by a bit vs. the actual cost... but I doubt it would be a a $50 drop ...probably a $10 drop ..
i will ask my friend to check if they have other/slower delivery options costing lesser though (the online estimate only shows 'speedy' trnfrs...
@Paparasee: opening that aramex box idea was something i DID NOT know of!
even after adding the initial setup fee of $35 to the $16.90 (shipping to new york) and $31 (shipping to Kuwait) ..the total cost STILL works out to be cheaper than the 120 that fedex and UPS are asking for
how has your experience been so far with the Aramex box? i.e. my packages/the phone wouldn't be lost in transit yea?
on another note-- my brother and I have been putting off amazon purchases SOLELY because of shipping costs .. I didn't know such a thing existed !

the_ahmadzais said:
They are cheaper here in canada
Sent from my X10i using XDA App
Click to expand...
Click to collapse
shipping from Canada to Dubai will be equally as expensive than shipping it from USA
besides the Canadian version of the SNS is not out until March
zachthemaster said:
They'll be in Italy soon, closer than America, plus the Italian version will have 720p and a Super LCD.
Click to expand...
Click to collapse
i'll not choose a SLCD it's not comparable to SAMOLED
i've played with the SLCD from the next HTC phones, and they are not lively, it lacks the vivid display of the SAMOLED
so if the buyer wants a SAMOLED display, it'll need to purchase the America version, UK version is also SAMOLED
if they don't mind the low quality of the SLCD then they can buy the Euro version with SLCD

abhilashraj said:
the massive addition causing the price to jump beyond the $650 mark is only the shipping cost @120 ... I am using fedex's/ups' online estimate tools to approximate shipping cost... I understand that the estimates wud be off by a bit vs. the actual cost... but I doubt it would be a a $50 drop ...probably a $10 drop ..
Click to expand...
Click to collapse
The only reason to use UPS or FedEx is if the postal service in either the sending or receiving country is corrupt or dysfunctional. Shipping via the postal service will get your package to its destination in only a few more days and for literally half or less the cost. UPS and FedEx are ripoffs.

abhilashraj said:
@Paparasee: opening that aramex box idea was something i DID NOT know of!
even after adding the initial setup fee of $35 to the $16.90 (shipping to new york) and $31 (shipping to Kuwait) ..the total cost STILL works out to be cheaper than the 120 that fedex and UPS are asking for
how has your experience been so far with the Aramex box? i.e. my packages/the phone wouldn't be lost in transit yea?
on another note-- my brother and I have been putting off amazon purchases SOLELY because of shipping costs .. I didn't know such a thing existed !
Click to expand...
Click to collapse
Experience ... well, can't tell you yet cause the package will probably reach my friends box today or tomorrow (saved $35 since my friend has one already ). But, my friend has been using his box for ages ... no problems, no lost stuff. As soon as the "stuff" hits your box, you'll get an email notifying you of movement in your box. From then on, you have a tracking number to follow up on.
Forgot to add ... it was distortedloop that advised me to "buy the extra insurance coverage" when opting to use the US postal service for shipping to NY. ... thanks again distortedloop

Paparasee said:
Experience ... well, can't tell you yet cause the package will probably reach my friends box today or tomorrow (saved $35 since my friend has one already ). But, my friend has been using his box for ages ... no problems, no lost stuff. As soon as the "stuff" hits your box, you'll get an email notifying you of movement in your box. From then on, you have a tracking number to follow up on.
Forgot to add ... it was distortedloop that advised me to "buy the extra insurance coverage" when opting to use the US postal service for shipping to NY. ... thanks again distortedloop
Click to expand...
Click to collapse
Gotcha! Cud u check ur XDA inbox once you get the phone?
I have asked a couple of questions on the Aramex service, that u'd be able to answer once you have their bill
and again . THANK YOU!

Androyed said:
Super Clear LCD has been confirmed, but 720p was just a mistake: some idiot thought that 720x480 is 720p, and if only one person says it, it goes around the internet in no time.
There is a possibility that 720p video recording will come to the Nexus S in the future. Some say it can be done with an update...
Click to expand...
Click to collapse
I thought the Nexus S hardware had a bottleneck in the memory bus that prevented full frame rate 720p recording; at least that was the chatter last month around here.

Paparasee said:
Experience ... well, can't tell you yet cause the package will probably reach my friends box today or tomorrow (saved $35 since my friend has one already ). But, my friend has been using his box for ages ... no problems, no lost stuff. As soon as the "stuff" hits your box, you'll get an email notifying you of movement in your box. From then on, you have a tracking number to follow up on.
Forgot to add ... it was distortedloop that advised me to "buy the extra insurance coverage" when opting to use the US postal service for shipping to NY. ... thanks again distortedloop
Click to expand...
Click to collapse
@Paparasee -- any info on your fone yet?

@abhilashraj ... YEAH!!! I finally got it. My friend dozed of and forgot about the package. He finally brought it to me by about 8.30 or 9pm.
About your queries ...
a) Aramex did not add a separate box nor add anything to the box packed by friend. They just sealed it with their tape.
b) The phone was in its box and that was put into a little bigger box by the Best Buy guys when they shipped it ... I presume that all that ordered it online got it that way cause I saw a video of an unboxing of the NS and that had a similar external box.
c) Not sure about the others, but my friend said that he did put a couple of bubble packs into the box so that there would be no play area for the NS box. This did not add any weight.
d) My friend paid USD.16.90 to ship it from CA to NY (where all Aramex boxes are.
e) Aramex picks up and ships to the final destination only twice a week and hence the delay to get here.
f) Not sure who decided on the weight (whether it was re-weighed or not), but BestBuy had indicated a weight of 1.2lbs when they shipped it to my friend. He probably used the same figure when he shipped it to NY.
g) Aramex used the same figure when they shipped it to Kuwait.
h) Per the Aramex calculator, I was to be charged KD.5.80 for the 1.2Lbs. They charged me 6.800. According to the guy that delivered, if the weight was 1.1Lbs, the charge would only have been KD.4.25/-. That again is their calculator rate plus 1/-.
Yes, its a big relief to have it delivered at that rate ... pretty cheap I would say. The biggest relief though is that I got it
Now for figuring out what is what on my 1st android. Will get used to it and play around in the market with free stuff before I start rooting and the like.
In the meantime, I would require a good office editor and will open a separate thread requesting user opinions!
Cheers & Good luck with your phone.

distortedloop said:
I thought the Nexus S hardware had a bottleneck in the memory bus that prevented full frame rate 720p recording; at least that was the chatter last month around here.
Click to expand...
Click to collapse
Read the entire thread
When the Nexus S was first being reviewed, some places said it had 720p as well. It's reviewers not knowing what they are talking about. The version going to Italy has the same camera.

What about Aramex?
ps : arabic letters not yet connected in 2.3

parts4repair.com - top or flop?

Hey all there,
do you have any experiece with this spare part distributor?
I need a spare part for my HTC Sensation but I'm not sure if this shop ist worth my money.
So what do you think?
I recently bought some small tools ans sticker and course I will share my experience here.

*bump*
Yesterday I asked for a invoice copy for ustoms duty purpose.
Today I got it. So customer service seems to be ok.

I was looking at these guys for a replacement speaker on my evolution 3d .
I was wondering if there has been an update on your order?

I can report, that my package arrived well covered and with the ordered pieces.
The stickers are ok, well what shouldt they do wrong?
The tools look cheap, I think.
So I'm still not sure to order there. And 40€ is a lot of money for me, because I'm still on-the-job training. If loosing the money wouldn't hurt so much, I wouldt definitely give them a try.
I'll give an update when I've made a decision.

As far as I know, they're the most reputable...the guys off Ebay for example will give you rear housing but part wasn't cut to exact dimensions...or missing something very minor but meaning whole part cannot be used...
Sent from my Galaxy Nexus using Tapatalk

I decided not to order there.
I ordered on a trader from Great Britain for a much cheaper price. Hope the LCD is no fake.
Update:
It looks not like a fake, but i haven't had time to reassable my phone yet.

I've bought a number of spare parts for my i9100 and N7100 there, and all I can say about them is praise.
The delivery time seems a bit on the long side (took about 10 days for delivery to France each time), but customer service is excellent and the prices are the lowest I been able to find anywhere on the market...
As far as I'm concerned it's a go, you can order from them anytime, even blindfolded...
---------- Post added at 10:23 PM ---------- Previous post was at 10:17 PM ----------
Daemon_necis said:
I can report, that my package arrived well covered and with the ordered pieces.
The stickers are ok, well what shouldt they do wrong?
The tools look cheap, I think.
Click to expand...
Click to collapse
Granted, the 3$ toolkit for Samsung devices I bought there looks equally cheap. But it still accomplishes the job more than is needed.
Also, keep in mind that such toolkits are most often made by device manufacturers themselves, parts4repair.com has nothing to do with this whatsoever (save that they're reselling them for a -small- profit, obviously ).

flop
I Ordered Some Parts For My Bionic And Were Missing Parts, Ended Up Reordering, Like They Wanted Me To Do. They Were supposed To Refund It Back And They Didnt. Basically They Lied To Me.. Stay Away There Are Other Places To Get Parts...

blazzher said:
I Ordered Some Parts For My Bionic And Were Missing Parts, Ended Up Reordering, Like They Wanted Me To Do. They Were supposed To Refund It Back And They Didnt. Basically They Lied To Me.. Stay Away There Are Other Places To Get Parts...
Click to expand...
Click to collapse
Any examples for other better places?
Just ordered a camera for my i9100 from them and it came with a big scratch that appears big and pink on all my photo's .

Bought a HTC Sensation volume buttons flex cable and a set of screws and came as expected. The volume buttons had an issue and I asked them for a replacement via email, which they answered and sent a new one for free. Happy with them.

Got scammed
Ordered a housing assembly for htc desire hd and three batteries. The cover assembly had two parts which were used and had worn out contact surfaces. The batteries run out of life really fast (as fast a 2 year old battery and some even faster), they have been marked as e.g. "LQ" and using a battery tester app they give results varying between 800-1100mah for the dhd battery that should be 1230mah.
They've answered to emails with varying delay of 4-7 days, but to my latest email i haven't gotten a reply, when i asked them to send me instructions to return the package. They seem to be purposely delaying the case by asking silly questions i've already given them an aswer to. It's been almost a month and a half since my first email to them.
Going to report them to my credit card company so they will take it from here.

I bought a Full Housing Cover and a Complete Screen Assembly with Bezel for my Galaxy S II i9100, and they were out of stock. Waited for two weeks and they were still out of stock. Asked for a refund 4 days ago and they haven't replied yet or issued the refund. I'm glad I paid with paypal. If by the end of the week they still haven't issued a refund, I'm going to report them.
EDIT: They issued a full refund to my paypal today.

review parts4repair.com
I bought a full housing form Samsung Galaxy Note N7000 and 2 cover camera lens on 4/11/2013.
Products are handed over to carrier on 7/11/2013 (SingaporePosts...very good assistance and fast answer: vote 5 stars!!!) and it shipped on 12/11/2013 by naval ship (very bad!!!).
Shipping arrives in Italy (to Milan) on 04/12/2013 ( 1 month) but the product is been blocked to Italian mail customs up to 21/12/2013 for controls because it was declared as "fashion accessory" for a value of €1.
I was almost certain that the product would be blocked, but unexpectedly, it is unlocked on 12/27/2013 and delivered today 23/12/013.
With much surprise I enjoyed an excellent packaging and protection product.
Overall I'm pretty pleased with parts4repair.com even if I wrote them all history and I said them that I don't buy no more from them just because delivery times are too long.
I would add that every time I contacted parts4repair for a problem about shipment, they answered me immediately, in 24 hours to my email

Be warned!!!!
Before ordering a replacement screen for my TF700 I checked for positive or negative experiences with Parts4Repair.com here on XDA. Only found this thread and decided to try it.
I ordered a V02 of the screen for $ 97,90 including shipping on 24/08/13 and received an incompatible version V01 on 10/09/13. After sending an email the same day I received an email asking me to return the screen back to them. (needed to return it to China for $ 13,- without tracking, which I found expensive enough). Four days later I receive an automatically generated email where they state that the purchase is refunded through PayPal.
On 25/10/13 they confirm reception of the screen and confirm (again) to refund (as they didn't have the V02 screen!).
As of yet (08/01/14) I haven't received a refund.
So Parts4Repair.com first sends a wrong item, then doesn't have the ordered item at all, confirms twice to refund and in the end doesn't do anything.
PayPal wasn't any help either because they requested a tracking number, after I had already send it back and they refuse to look at the emails confirming the return of the screen.

Just to add my voice. Ordered a chip for my sammy October / November... One month - nothing... started chasing and they said it had been sent... oddly the tracking date it was sent was when I complained.... Too late to place a Paypal complaint in.
Any way - eventually got it on the phone and found it was DOA - was sold tested. Not only that the the BGA balls where not great.
I've had the chip pulled off again and now have an RMA ( although no postal address Ahhhhh ) so dependant on postage I'll send it back.
What worries me is if I send it will I actually get a refund or fobbed off ? I wasnt cheap but for piece of mind I may just....
Over all...
Comms 2/10
Speed 1/10
Quality of Product 1/10
I would love to know about other suppliers as others have asked for items like chips....
Terran

Parts4repair
Did anyone here ordered something from this site (parts4repair) recently?, i bought a replacement LCD for my LG G2 and i checked the USPS option for shipping, how can they ship via USPS if they ship from china, do they have some kind of warehouse in the US?, Did anyone here got his order via USPS? How long did it take to arrive in that case?...

I ordered a fullhousing cover and a digitizer for my broken huawei ascend mate and today i think its scam..
timeline:
05. Mai 2014 ordered and paid with paypal
07. Mai 2014 p4r: We are sorry for that , As for the Full Housing Cover we will ship without button ,ok?
07. Mai 2014 me: ok
08. Mai 2014 p4r: we will ship without the buttons. and refund US$ 3 to you ,ok?
08. Mai 2014 me: ok
09. Mai 2014 p4r: ok , thank you for your confirming. we will ship , and we will refun to your paypal ,ok
09. Mai 2014 me: Is there a reason for not shipping it yet?
12. Mai 2014 p4r: we are sorry for that ,,it was still out of stock. could we refund first ,or ship out others
12. Mai 2014 me: what exactly was (is) out of stock?
13. Mai 2014 p4r:we are sorry for that . the Full Housing Cover can 't ship ,the others is ok
13. Mai 2014 me: what?!....
how to get back money?

i bought a lcd p600 samsung flex cable(arrived)
lg l7 digitizer+frame(arrived)
and today i just bought my p600 lcd+digitizer (on its way trought dhl)
300 usd

Hi Friends,
I just ordered my HTC One XL LCD+Glass+Bezel and waiting for its delivery.
This is what I ordered:
HTC One XL LCD+Glass+Bezel for 56.90
Here in India this phone is not sold so spares are also not available. Fingers crossed.
Will update once I get the part. Lets see how it goes.
Cheers

parts4repair.com
The 18th of June I ordered 2 new glass for my Samsung galaxy tab pro 8.4 and payed $70 for the glass and $40 for DHL shipping I got my packaged the 23rd of June so fast delivery.
But what I got was not what I ordered so I mailed them they denied first that they had done anything wrong, so I took some pictures of the wrong glass laying beside the right one, then they admitted they sent wrong item, and now the hell started.
I wanted them to send the right items, and then I could maybe send the wrong ones back after all it was only $70 in sell value,
they denied that said I had to send back first and when they got the items they should send me my ordered items.
I gave in and sent their items back for $26 it took about a month for them to get the items, now when they shall send me my items they say they only have white ones,
I ordered 1 black and 1 white, I said it was OK to send 2 white instead and I asked how they would refund me the shipping cost I had when returning their items, then they say that if I want refund they will send the items with snail post.
Now I starting to get really pissed what was started as something I thought was cheap, ended up quite expensive and I have still not seen what I ordered.
SO ALL I CAN SAY, STAY AWAY FROM THIS COMPANY.

Stay Away from ebay seller: tropical_mobile

I purchased two Samsung Galaxy S6 phones from the seller tropical_mobile on ebay. I purchased the phones from them because they listed the item with "12 MONTH SAMSUNG WARRANTY" and also mentioned that the item is located in Memphis, TN in the US. The phones actually shipped from Singapore. They landed in Fedex World Hub in Memphis, and these crooks have mentioned that as the item location just to attract more buyers from the US. After receiving the phones, I checked with Samsung in US to confirm if the phone truly has warranty. And they said the phones are not supported in the US. I asked the seller for a partial refund to keep the phones and they even agreed and sent me a bogus PayPal transaction ID and asked me to wait for a few days. The refund never came through. I wanted to deal this politely with them and was waiting for ever and ever. They play this delaying tactics and with that it was way past eBay's 30 day buyer protection deadline. Also with this I could not change the positive feedback I gave them. In addition they listed that the phone ships from Memphis, TN - but they actually got shipped from Singapore. This is another cheating tactic by this seller.
I then opened a PayPal case, and PayPal buyer protection is a JOKE. This seller sells thousands of phones and gives ebay and paypal a hefty commision. PayPal's decision was to have me ship the item back to Singapore (which costs around $150 for each phone) to get a refund. The seller who told me in the ebay messages that he is ok to give partial refund, has not agreed to partial refund when PayPal contacted them. So ultimately I am having 2 phones that can die anytime without support. My decision now is to spread the word to all discussion forums related to Android and ebay to warn people from staying away from this WORST seller.
US based sellers clearly sell these models by mentioning that there is no warranty. But this tropical_mobiles is one of the worst eBay seller, but tactically manages to have 100% positive feedback.
They may even ask you to close the ebay case and tell that they will process a refund or return. But do NOT close your case until it is fully resolved. A closed case cannot be reopened. This is another tactic from them. After the case is closed, they will not fulfill the promise made.
To Avoid all these hassles, just please stay away from them. You can rather purchase from properly US based sellers who truly list items are not covered under warranty.

Noted. Thanks!
Thread closed.
Darth
Forum Moderator