Camera issue - Huawei Mate 9 Questions & Answers

Anyone else has camera issues on Mate 9. My phone wont perform well when there are bright white colours. The result will come a useless over exposed photo. Photos look like they are made with a cheap 30$ phone. I will post photo samples here. Camera settings are set to auto. Cameras are clean with no dust.

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AT&T HTC One X Jelly Bean Camera Problems

I've noticed that the updated camera software applies some kind of post processing even if you have image adjustments set to default with nothing set to +/-. The resulting image looks different from what actually appears on screen at the time of the snap. Can live with this but the big problem I'm having now is with self portraits. I'm having this problem indoors with mediocre lighting, I have not had the opportunity to try this outdoors.
The front camera now appears to have some kind of face recognition (which can't be turned off, have not seen an option for this but it does exist for the rear camera). What happens is after snapping the picture, you'll visually see the screen apply some strange lighting effect - when I review the self portrait the face is lightened and the eyes are darkened to the point that I look like a zombie. Needless to say the image is completely messed up. If you manage to take a self portrait with the camera not locking on to your face with the "visible white box cue" the picture will be snapped as normal like it used to be before the Jelly Bean update. Anyone else having similar probs?
It looks like I'm solo on this particular issue. I happened to also have wifi problems after the OTA update; the connections would drop within minutes. Ended up doing a factory reset which resolved the wifi problems but the front camera is still buggy -- basically once the face recognition white box engages and starts tracking your face the picture will become screwed up. It's possible to get a normal picture by doing something to avoid having the box engage like doing a very close up shot. Either way I'm hoping I can get the front cam working like it used to before this update.
Front facing cam pics are not something I do often, so I just tried it. The effect I see is not quite as horrific as you describe. But the captured shot does seem to have a slight exposure issue. And like you said, the preview looks fine, but the captured shot gives a slight white pallor to my face.
The first couple pics were pretty ghastly, maybe more like the "zombie" effect you described. But I realized the lens was pretty dirty (again, I use the front facing cam very seldomly). I cleaned it off, and the results were much better (just slightly pale, as I mentioned in the above paragraph).
Cleaning the lens seems obvious. Although, maybe some change they made to how the JB camera handles exposure makes it extra sensitive to dirt/dust on the lens.
redpoint73 said:
Front facing cam pics are not something I do often, so I just tried it. The effect I see is not quite as horrific as you describe. But the captured shot does seem to have a slight exposure issue. And like you said, the preview looks fine, but the captured shot gives a slight white pallor to my face.
The first couple pics were pretty ghastly, maybe more like the "zombie" effect you described. But I realized the lens was pretty dirty (again, I use the front facing cam very seldomly). I cleaned it off, and the results were much better (just slightly pale, as I mentioned in the above paragraph).
Cleaning the lens seems obvious. Although, maybe some change they made to how the JB camera handles exposure makes it extra sensitive to dirt/dust on the lens.
Click to expand...
Click to collapse
True, cleaning the lens did indeed help. Less of the zombie effect now! I guess the face bleaching helps to hide blemishes

bought xperia z5, defected lens? xperia z5 users please help!

Greetings guys, ive just bought the Xperia Z5 but for some reason there semms to be a problem with the lens, i am here to ask you if you can confirm this issue with your phone, i took a snapshot of my monitor and ive found out that the middle of the picture is of crispy clear quality, but as soon as i move a little to the left on the bottom part of the screen i find a blurr and if i move even further to the left the blurr is gone.
Is this normal? is there any hidden plastic stickers glued on the camera lens that i should remove?
Please take a minute to look at my pictures to help me understand if im missing something or it is really a defect unit, my version is REV2, android updated to latest firmware and camera settings cleared.
Both 20mp and 8mp pictures have this problem visible, due file size limitation ill only post the 8mp one with red arrows and text showing exactly where the blurr is:
8mp
http://postimg.org/image/xap2uuy6l/full/
EDIT: After the phone swap, the blurry picture is gone, now the image is crystal clear without any problems whatsoever:
http://postimg.org/image/fc6v40yvd/full/
Best regards,
Eugen.
http://forum.xda-developers.com/xperia-z5/general/im-doing-tally-z5-series-affected-left-t3242302
Contact Support
Just have a conversation with Sony Xperia Support center. They would be in better position to answer your queries.
Regards,
Riya Taneja
Xperia support might say "we need to take a look" but i dont want to send it to repair as if its defective i can just go to store and swap for a new one.
Please guys, i beg you to take a moment to relook at the photo, this time i added some arrows explaining the issue to be quicker and easier for you to see what im talking about and compare with yours.
http://postimg.org/image/xap2uuy6l/full/
Its not that the left side is blurred, it starts ok then blurrs then goes ok again.
Sorry, but the test doesn't prove anything. Probably unstable image from screen refresh and being hand-held. Try it with a real image - not a monitor - and set it on holder or tripod of some kind. Also don't zoom in so close... cameras have a minimum focal length. My initial impression is that it's not a problem with the Z5.
this is a flat TFT LCD DVI monitor, refresh rate doesnt work as you think they do on digital monitors with digital connections, only the area needing refreshing is actually refreshed rather than the entire screen like a CRT, and if my hands were shaking it was the entire picture that was going to be blurred and not just a tiny portion of the center picture, i also took several photos and the blurred area is exactly in the same spot no matter where i do it.
I just wanted to know if that blurry spot was normal on all phones but this does not semm to be true so ill have to replace mine today.
TheWarKeeper said:
this is a flat TFT LCD DVI monitor, refresh rate doesnt work as you think they do on digital monitors with digital connections, only the area needing refreshing is actually refreshed rather than the entire screen like a CRT, and if my hands were shaking it was the entire picture that was going to be blurred and not just a tiny portion of the center picture, i also took several photos and the blurred area is exactly in the same spot no matter where i do it.
I just wanted to know if that blurry spot was normal on all phones but this does not semm to be true so ill have to replace mine today.
Click to expand...
Click to collapse
You need to take a landscape photo with focus mode set to infinty or touch to focus and touch the sky for a proper image to view if your camera lenses are decentered, has micro particles on the sensor lenses and/or lens cover is not 100% flat and clear. Could be any of those reasons, none or a mix. If you haven't dropped your phone or in any way damaged it then and have spots of bluriness then it might be factory faulty, either lenses, cover lens or a mix.
Though by looking at your photo I would doubt the lenses are decentered as it appears as soft spots in random places around focus place and doesn't look like decentered lens(es) as there is no "multi-step" ghosting. I would think the cover lens is warped or have spots, dirt smudging or on the sensor lens. But do try the above first. Remember to put the phone on something stable as you dont want any vibrations for test photos.
TheWarKeeper said:
this is a flat TFT LCD DVI monitor, refresh rate doesnt work as you think they do on digital monitors with digital connections, only the area needing refreshing is actually refreshed rather than the entire screen like a CRT, and if my hands were shaking it was the entire picture that was going to be blurred and not just a tiny portion of the center picture, i also took several photos and the blurred area is exactly in the same spot no matter where i do it.
I just wanted to know if that blurry spot was normal on all phones but this does not semm to be true so ill have to replace mine today.
Click to expand...
Click to collapse
Sigh... I'm not going to get into an LCD display discussion. Try a real image with text like a book or a piece of paper. Don't get too close while taking the pic. Set the phone on a stable surface and use the self-timer. We're trying to diagnose the camera, not your monitor.
---------- Post added at 11:58 AM ---------- Previous post was at 11:22 AM ----------
FYI, why it's not a good idea to use an LCD monitor to test a camera: PWM. Yes, LCDs can cause flicker, banding, distortion. That's not to mention flicker induced by room lighting on the monitor. So in summary, please do not use a monitor to test a camera.
http://www.wired.com/2014/08/wtf-just-happened-my-computer-monitor-looks-awful-on-camera/
I can see the wording of "how powerful" is blur. The word below it of "certain" also blur, as well as below it of "straightened out".
Both edge of left and right is also blur.
But still better you test with others object for example a wording from book/paper not the monitor.
Great news guys! swapped my phone at the store for a new one and here are the new results
http://postimg.org/image/fc6v40yvd/full/
Blurr free, YESS!! im so happy with my new phone now! With the old phone when i got at the store I even snapped a book text instead of a monitor text (taking into account what you guys tought about the monitor) to prove them that it was the lens fault and not just a bad photo and they seen the blurr exactly in the same spot of the camera lens no matter how many photos i took.
I came from samsung galaxy s6 very dissapointed that my phone had isocell instead of the sony imx240, isocell sensor (same of the galaxy s5) has way worse edge blurr than this phone and the details are soft all across the board, the only advantage of the isocell is in low light because of its OIS, but even then the colors are washed out and black is tinted as purple with iso ver 400, noise is visible more with xperia z5 than with isocell but the xperia z5 has much more sharp image and details in daylight come much clearer, overall i like this phone alot more than the galaxy s6.
Thank you all for your time guys, im a happy owner now and i when i get the chance ill do my best to help you with what info i can for the attention paid to my cry for help.
Cheers.
Sigh... i spoke too soon, this new phone has 6 dead pixels, what on earth is going on with Sony?
I guess I'm lucky then, I don't notice any blur in my pictures, or what do you guys think? https://goo.gl/photos/DneNpL8KVQtobykc7

Over sharpening of camera image

Can anyone confirms this? Almost 4 units i tested from sony stalls has this issue.
The photos taken by camera turns out to be overly sharpened, with lots of artifacts.
Turning on or off image enhancements does not help.
I am seeing this as well. And most of the reviews I saw also reported this.
Currently I am trying a few third party camera apps to see if they do the same
Haiz.. Why can't they make the camera right for once?
I concurred this. Mine focused good. I learned a trick that you actually have to tap the screen then press and hold the camera button on screen or side until it is clear. When i first got it, all my photos was focusing on the wrong spot. However, now with that trick i could get sharp images but zooming in they look very blurry and a lot of noise.
Do you experience this is good or low light? You do have to work a little bit harder with the camera settings as the light drops off to get the right image. And use the designated camera button too rather than the on screen one.
Good lightings... Not to mention if its poor lighting conditions. Guess have to wait for a new firmware.
Yep so much sharpening in all lighting conditions. Hoping for a software update soon.
Here is samples pictures from my XZ. It has undoubtedly the best selfies camera under daylight. Lowlight shooting takes a bit to get used to it. It was bad as first but if you toggle on "tap - focus and brightness" in setting it will improve tremendously as it uses it light sensor to automatically brighten the photos. Overall, I'm happy with the camera. It beats Iphone 7 Plus and on par with the S7Edge. My beef with the XZ is the small size and 3GB. I would prefer 5.5 and 4GB for a $600 phone. But if you can get it for $450 or $500, this phone is definitely worth every penny.
http://imgur.com/a/1S4Si
I am not talking about selfies. I am talking about the main camera. Very bad quality here. So fall 8 sets i have tried, same issues
Noticed this myself, not impressed with the image quality. Seems to be worse than my Z2. Hoping when they eventually drop Nougat it'll iron out some of the issues.
About blure and noise, increse ev to +0.7 or 1
A very good example of xz camera samples. You can guess which photos are by xz. The oversharpening of images when zoomed in.. Soo much artifacts.
http://m.gsmarena.com/blind_shootout_iphone7_galaxy_s7_xperia_xz_lg_g5

I think so honor 8 camera dual tech is fake

I've been honor 8 since one week and i have found one thing that when even i cover right side lens it capture black image but when ever i cover left side sensor it's take snappy sharp image like it's ideally take . So i think so it's just fake second camera is dummy or any other problem ? please let me know i'm worried for my money
Are the pictures good? If so then don't worry about it.
Sent from my SM-T713 using Tapatalk
From my experience the second camera is mostly used for background blur effect. If you cover the lens, everything is in focus.
It is also used for minor noise reduction. If you take a picture in low light and cover the secondary lens there is a little bit more noise. But you won't really notice it unless you enlarge the image.
well the fact that when you block one lens, the other works is proof that neither is dummy. perhaps the post processing is not that dramatic as you were expecting. try taking low light pics with both and just the normal lens then compare them by zooming.
no difference found
I've tried in low light too but second lens is just a fake . it's don't enhances quality i think so i have to wait for android N update
sn9691 said:
well the fact that when you block one lens, the other works is proof that neither is dummy. perhaps the post processing is not that dramatic as you were expecting. try taking low light pics with both and just the normal lens then compare them by zooming.
Click to expand...
Click to collapse
I love the pictures the Honor 8 takes when using the Wide Aperture mode. It seems the second camera is essential for creating the blur effect. If you haven't noticed you can go into the Stock Huawei Gallery and adjust the wide aperture pictures after the fact. Even if you took a picture that looked like you focused in on the wrong thing, just go into the Gallery, click on the wide aperture button (only shows up on wide aperture pictures) and select what you wanted to focus on.
Sure enough, without the second camera the wide aperture mode doesn't work properly if at all.
Second lens is for focusing, depth of field, and additional light. As well, when covering the second lens, it persistently gives a warning about not covering the lens while shooting, especially when refocusing. I think this should be enough to disprove your "fake camera" theory.

P20 indoor shots without night mode too dark?

Hi,
I'm in the market for a new phone and really interested in the P20, it ticks a lot of boxes for me.
However the most important thing for me is the camera: I take a lot of pictures of my kids - often indoors
I went to 2 shops to test the phone and noticed that the pictures came out sharp but dark. The light grey carpet turned out dark grey in many instances.
Only when tapping on the screen (and focusing on the carpet) the brightness was increased but then the focus of the picture was on the carpet instead of the overall picture I wanted to take.
Also the pictures were sometimes not consistent, taking a couple of pictures in a row produced different results.
I tried switching on/off different settings but pictures remained quite dark.
The night mode really took a good picture but asking my kids to sit still for 4 seconds is nearly impossible
Same thing for the P20 pro, pictures also turned out darker then irl.
The S9 was in the shop as well and this phone actually made everything a bit more bright then irl but the pictures seemed more pleasing.
Where I really had to focus on the picture to see what was in the darker parts in the P20's pictures, the S9's photo revealed all without effort.
Although a samsung user for a long time, I'm not attached to the brand, I was in fact really hoping to make a switch to another brand but the test pictures I took are putting me off a bit.
Anybody else experience this? Any advice on which combo of settings to try?
Cheers
B
This is true they use the night mode feature to steer attention away from the photos taken with the flash. Those pictures are terrible even a midranger can take better photos than that with the flash enabled. Don't buy the phone if you take a lot of photos which requires a flash.

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