Had the phone for 3 months. Had it on the charger. Every time i went to check the charge it never went up and sometimes went down while charging. I let it get to zero and charged it to 100 (whole charge took 14 hours). Ive tried different wires and outlets and chargers. Ive even used computer cleaner to clean the charging port. Im getting 500ma as my base charging speed. What happened? Is my battery fried? Whats your average charge speed?
Note: The battery doesnt seem to drain fast. i still get over 10 hours of screen on time. Its just something with charging that isnt working.
Try replacing the battery (if your warranty is already voided) because opening up the phone breaks the warranty. I realize you have only owned the phone for 3 months, but if you rooted your phone, then your warranty has already been broken, so try replacing the battery and see if that helps.
ChrisChris123 said:
Try replacing the battery (if your warranty is already voided) because opening up the phone breaks the warranty. I realize you have only owned the phone for 3 months, but if you rooted your phone, then your warranty has already been broken, so try replacing the battery and see if that helps.
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Click to collapse
Rooting does not void the guarantee, reset device from recovery (not twrp, the huawei recovery) via wlan and then you can send it in.
If you have no guarantee because you bought it used flash my custom kernel and trigger the battery reset (adb shell, su, echo 1 > /sys/devices/platform/coul_core/reset)
Gesendet von meinem BLN-L21 mit Tapatalk
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You wake up in the morning, anxious to flash the cool new ROM you discovered last night only to find your raph has 10% battery left... how typical!
You know you need to wait about 2 hours to get at least 50% charge before you can flash away... NOT ANY MORE.
I couldn't find it anywhere in here but I found out you can start flashing over cable even with 10% battery, all you need is to enter bootloader (voldown+softreset) before you start the flashing utility
Or just flash from SD card.
It's also a lot faster, and maybe more safe too.
I wouldn't flash your phone if your battery is under 10% due to the 2 possibly 3 resets it will do during the flash, just to be on the safe side anyways.
Only opinion, do whatever you want with your phone =p
nik3r said:
You wake up in the morning, anxious to flash the cool new ROM you discovered last night only to find your raph has 10% battery left... how typical!
You know you need to wait about 2 hours to get at least 50% charge before you can flash away... NOT ANY MORE.
I couldn't find it anywhere in here but I found out you can start flashing over cable even with 10% battery, all you need is to enter bootloader (voldown+softreset) before you start the flashing utility
Click to expand...
Click to collapse
There are good reasons that it requires you to have a charged battery before flashing, as a general rule it's really not a great idea to flash at 10%. You can do it, but at least now you can't say nobody told you
Well considering I prefer flashing over cable (bootloader doesn't like my 8GB SDHC for some reason) the phone is powered and charging from USB during whole flashing process. If the power fails, so does flashing. Where's the problem?
Was really pissing me off to wait 30 minutes to charge from 35% to 50 and I never heard that flashing from bootloader doesn't check the battery level, even when I googled for a way to override it. This might actually help someone like me
Used this today when I had 30% battery. Works fine, and I don't see that if you have about 15% battery or more, that it's much risk seeing as you've got HardSPL and the phone can get power from USB anyway.
nik3r said:
Well considering I prefer flashing over cable (bootloader doesn't like my 8GB SDHC for some reason) the phone is powered and charging from USB during whole flashing process. If the power fails, so does flashing. Where's the problem?
Was really pissing me off to wait 30 minutes to charge from 35% to 50 and I never heard that flashing from bootloader doesn't check the battery level, even when I googled for a way to override it. This might actually help someone like me
Click to expand...
Click to collapse
The phone doesn't charge while you're flashing, just so you know. More accurately, it doesn't charge in bootloader, so technically if you had some issues which got you stuck in bootloader you could run your battery down. That is the reason it is RECOMMENDED, not required that you have at least half your battery.
When I wake up in the morning my phone is at 100% because I take a couple seconds and plug it in on my night stand before I got to sleep been using WinMo phones too long now.. this is a habit to top it off daily
this fdang phone will NOT charge for longer than 10min, i got a battery app to see the mah im using and at first it charges and it goes up, then after 10 min or so it drops and my % will slowly go down then eventually die and wake up with a full battery that dies in 2 hours or less. it hardley charges i have tried the stock charger that charges at 1 amp and a samsung charger for an S4 that charges at 2 amps, it helps to get the battery monitor to say im gaining mah but then it goes down. i even underclocked the phone at 384mhz and airplane mode, STILL, WILL NOT CHARGE
Please help
Official_Rainbow_Dash said:
this fdang phone will NOT charge for longer than 10min, i got a battery app to see the mah im using and at first it charges and it goes up, then after 10 min or so it drops and my % will slowly go down then eventually die and wake up with a full battery that dies in 2 hours or less. it hardley charges i have tried the stock charger that charges at 1 amp and a samsung charger for an S4 that charges at 2 amps, it helps to get the battery monitor to say im gaining mah but then it goes down. i even underclocked the phone at 384mhz and airplane mode, STILL, WILL NOT CHARGE
Please help
Click to expand...
Click to collapse
Bad news... I had the exact same thing happen to me. To be honest, I got my 4GSlide off of eBay, and it was a little flakey then (seemed to be picky about sdcards on boot), but it was basically fine. Then a few weeks after I got, it developed the exact same problem you describe. No idea why. I tried everything: different chargers, different batteries (bought a new OEM original battery), no sdcard, fiddled with USB settings... Nothing. The only way I could use it was by charging the spare batteries in an external charger so I could swap when they were empty. At the same time as this happened, the USB port stopped working when plugged into a PC (device unrecognised, even with HTC Sync, even though it worked before). Clearly something serious was going on. I took it to a couple of the best phone repair shops in my area and both were stumped, saying the only way it could be fixed was by replacing the whole motherboard. In the end I bit the bullet and I got another one off of eBay a couple of weeks ago (perhaps a questionable choice, but I really like the phone and its keyboard).
So... I can't say for sure, but if you're having the same problem as me, you probably won't have much choice other than getting a new device.
cucumbers said:
Bad news... I had the exact same thing happen to me. To be honest, I got my 4GSlide off of eBay, and it was a little flakey then (seemed to be picky about sdcards on boot), but it was basically fine. Then a few weeks after I got, it developed the exact same problem you describe. No idea why. I tried everything: different chargers, different batteries (bought a new OEM original battery), no sdcard, fiddled with USB settings... Nothing. The only way I could use it was by charging the spare batteries in an external charger so I could swap when they were empty. At the same time as this happened, the USB port stopped working when plugged into a PC (device unrecognised, even with HTC Sync, even though it worked before). Clearly something serious was going on. I took it to a couple of the best phone repair shops in my area and both were stumped, saying the only way it could be fixed was by replacing the whole motherboard. In the end I bit the bullet and I got another one off of eBay a couple of weeks ago (perhaps a questionable choice, but I really like the phone and its keyboard).
So... I can't say for sure, but if you're having the same problem as me, you probably won't have much choice other than getting a new device.
Click to expand...
Click to collapse
thanks, its been like this for a while, i dont know how to fix, im not sure if it was like a connection problem, like possibly on of the pins on the phone arent making contact or something. Ill keep looking around hopefully someone has the answer out there
This is a strange one. When I connect USB to my computer the device shows up, I also get the option for USB tethering on the phone... however it does not indicate that it is charging. The charger works in other phones and I've even tried using a proper charger (i.e. not a usb cable).
Now the thing is, I'm not sure if it's not charging. When I turn the phone on I have 11% battery and get a notification about it and told to plug in a charger, and when I plug it in the message does not come back - although the battery % stays on 11.
Are the Motorola USB drivers installed?
eastdata said:
Are the Motorola USB drivers installed?
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Click to collapse
They are installed on my PC yes, although I don't see what that has to do with it?
I'm asking the stupid questions first, lol...
Which USB ports are you using, try connecting to a port on the motherboard (proper +5V) if not?
I have the same problem with a nokia lumia 920 charger, the charger works in others phones and some time before works in my phone too
eastdata said:
I'm asking the stupid questions first, lol...
Which USB ports are you using, try connecting to a port on the motherboard (proper +5V) if not?
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Click to collapse
Like I said, I've tried using a direct mains charger too. The USB connection from phone to computer is fine as I can transfer files etc. It just won't charge regardless of what cable I use.
That said though, the battery has been on 11% for a long time. Makes me think that it has actually been charging (or else it would have decreased/died) and it's just the reading that is stuck? I've tried switching to icon mode then % but it's still on 11. Is there a way to recalibrate it? The phone is barely a month old so it's surely not a hardware issue.
Euskadi said:
Like I said, I've tried using a direct mains charger too. The USB connection from phone to computer is fine as I can transfer files etc. It just won't charge regardless of what cable I use.
That said though, the battery has been on 11% for a long time. Makes me think that it has actually been charging (or else it would have decreased/died) and it's just the reading that is stuck? I've tried switching to icon mode then % but it's still on 11. Is there a way to recalibrate it? The phone is barely a month old so it's surely not a hardware issue.
Click to expand...
Click to collapse
When I got mine the battery hung on 31% for ages then dropped to 0% and rebooted. Since then I cycled it through a few times without connecting the charger until it was flat and then charged it to max and left it for a few hours at least. It came good after that and I've had no problems. According to Motorola to recalibrate the battery state it should be left for charge once fully charged for a few hours extra.
I've had mine for a few weeks.
It doesn't seem to change either side of 11% whether I charge it or not. I guess I'll just have to plug it in for a few hours and assume it's fully charged?
It took me ~4 and 1/2 hours to charge it fully using the 500mAh Moto charger from 0%, but I did it the other way around--I used it till it was flat first.
eastdata said:
It took me ~4 and 1/2 hours to charge it fully using the 500mAh Moto charger from 0%, but I did it the other way around--I used it till it was flat first.
Click to expand...
Click to collapse
I believe the Moto G specks are 1.5 Amps max
Euskadi said:
Now the thing is, I'm not sure if it's not charging.
Click to expand...
Click to collapse
When you go to Settings > Battery, it is supposed to tell you whether it's charging.
sciurius said:
When you go to Settings > Battery, it is supposed to tell you whether it's charging.
Click to expand...
Click to collapse
It actually says charging now, but it continues to say that even when I remove the charger.
Also my battery has finally dropped from 11% to 10%, that is after around 7 hours use...
Francehoaq said:
If its happened should restart the phone and it will than recognize the charger.
Click to expand...
Click to collapse
I don't mean to be rude but don't you think I might have already tried turning it off and on?
Euskadi said:
It actually says charging now, but it continues to say that even when I remove the charger.
Click to expand...
Click to collapse
That's very peculiar... It might indicate something wrong at the firmware level. You are running the standard ROM, are you?
I'd advise to jump some factory resets / firmware (re)install hoops.
I'm running Beanstalk ROM but the creator is already getting very cranky with me for suggesting it might be a bug in that
Unless you can reproduce the behaviour with the stock firmware, Beanstalk is the prime suspect.
But it could be a file/driver corruption, hence the suggestion to reinstall.
Same problem with XT1033 on Stock 4.4 ROM
on stock 4.4 ROM same problem i am facing, even after 1-2 hours charging its showing same % of battery.
but after a restart its coming to normal condition & shows charging icon.
I charged my phone last night (still on 10%), brought it out with me and during use it cut out and would not turn on. I kept trying to turn on by either pressing power on or pressing power & vol down. A couple of times I got to the bootloader but that was it. When I got home I plugged it into a charger and it came up with a white screen with an empty battery graphic.
Now my phone will not turn on no matter what I do, even when plugged in.
For two weeks my phone (Mate 8 L29) is discharging quickly. Initially I thought it should be because of some applications and so I uninstall the main applications running in the background like facebook.
But that did not change anything. Yesterday I formatted my phone and switched from a B180 Ephemeral rom to the stock B560 (Ephemeral B180 -> Stock B180 -> Stock B560).
The battery was behaving rather well until it reached about 60%, at which time the charge literally collapsed. The battery has gone from 60% to 27% in a few minutes. Around the 30% I saw him lose 1% every 15 seconds! So I plugged in the phone and the ascent of the load was as fast as the fall between 30 to 60%. After 60% the battery seemed to recharge at a more normal rate.
Do you think it is the battery that is physically dead and I need to replace it or can it come from a bug in the battery display?
The phone is less than a year old, but I could not use the warranty since I installed a rom.
On the screenshot you can see the battery go from 60% to 30% then go up to 60%, all in just about 30mins and without using a greedy application like a video game.
darian3 said:
For two weeks my phone (Mate 8 L29) is discharging quickly. Initially I thought it should be because of some applications and so I uninstall the main applications running in the background like facebook.
But that did not change anything. Yesterday I formatted my phone and switched from a B180 Ephemeral rom to the stock B560 (Ephemeral B180 -> Stock B180 -> Stock B560).
The battery was behaving rather well until it reached about 60%, at which time the charge literally collapsed. The battery has gone from 60% to 27% in a few minutes. Around the 30% I saw him lose 1% every 15 seconds! So I plugged in the phone and the ascent of the load was as fast as the fall between 30 to 60%. After 60% the battery seemed to recharge at a more normal rate.
Do you think it is the battery that is physically dead and I need to replace it or can it come from a bug in the battery display?
The phone is less than a year old, but I could not use the warranty since I installed a rom.
On the screenshot you can see the battery go from 60% to 30% then go up to 60%, all in just about 30mins and without using a greedy application like a video game.
Click to expand...
Click to collapse
you may need to replace your battery..
when exactly did it start.
Do you always charge up your phone A's soon as it starts discharging
Do you always plug in your phone while doing heavy gaming?
rhaspody said:
you may need to replace your battery..
when exactly did it start.
Do you always charge up your phone A's soon as it starts discharging
Do you always plug in your phone while doing heavy gaming?
Click to expand...
Click to collapse
It started about two weeks ago.
It happened several times to play with the phone connected. In general I expect it to be under 20% to recharge it, sometimes I charge it before if I know I have a long day without access to a power outlet.
I understand the questions very well, but it sounds quick. That a battery is so worn out in a little less than a year.
Im having the same issue and In going to replace the battery today, I'll tell you the results
Enviado desde mi HUAWEI NXT-AL10 mediante Tapatalk
janrck said:
Im having the same issue and In going to replace the battery today, I'll tell you the results
Enviado desde mi HUAWEI NXT-AL10 mediante Tapatalk
Click to expand...
Click to collapse
Please do keep us posted in case this is a problem of Mate 8
Is it possible to make the message "your device has been unlocked" disappear ? That would allow me to try the guarantee.
I've change the battery and everything backs to normal. The battery life is huge again.
janrck said:
I've change the battery and everything backs to normal. The battery life is huge again.
Click to expand...
Click to collapse
Where did you go to change the battery, was it an official change? Did you lose your warranty? How much was it?
Thanks
Also how have you guys been charging your phones? Overnight? Fast charging overnight? Or slow charging overnight?
I changed the battery myself with a youtube tutorial, very easy:
https://youtu.be/b7f8fdYz5ig
I was charging my phone overnight wit fast charging. I know fast charging overnight is useless, but the official charger only do fast charging, so no choice.
I want to change my battery myself, like janrk, but first, just out of curiosity, im going to try the sellers warranty. I try to join Huawei, they just didnt answer.
A lot of chinese website sell "Official Mate 8 battery", but im not sure they are really official. I find 7 to 9€ battery on chinese web site, 12€ on Amazon (chinese seller), 25 to 35€ with european seller. That's only for the battery, i you didnt want to change the battery yourself its between 49 to 80€.
My battery cost me 13€, and is identical to the original battery
Where do you buy it ?
I contacted the after-sales service of Huwaei. They told me that it was necessary to cut the wifi and the mobile data when the phone is in charge. And that in general it was necessary to cut the wifi and the mobile data when one does not have the use of it. I deduce that they have poorly designed these elements of the phones, and that they cause it to overheat. This should reduce the battery life.
I asked them if it was possible to have a warranty. It is possible, but for this i must accept to send the phone to them for several weeks. Since I do not wish to have no phone for several weeks I will order a battery. Their after-sales service is really useless: /
darian3 said:
Where do you buy it ?
Click to expand...
Click to collapse
Here https://www.spainsellers.com
stupid thingy ...
almost same thing happend on me and i had to replace battery to solve it.
it took only 10 month to kill damn built-in battery.
i can't belive it. its just 10 month.
i never see like this.
most cheapest battery (made in china) was worked over 24 month.
I just change the battery, is actually that fixes the problem. Now I'm not sure that the battery is necessarily bad at the base. I wonder if the design of the phone does not cause an overheating of the phone that is damaging the battery prematurely.
HI there
In the last two months or so 2 of my G1841's have stopped turning on, both whilst charging just random;ly turned off and didn't turn back on again
I believe there is a fault within the motherboard somewhere that has not yet been found
Luckily this time round I have warranty on the phone so will be receiving a new one for free but it's just extra hassle and very annoying to be without a phone and starting from fresh everytime
Anyone had similar problems with their devices just dying whilst charging?
Thanks
My G8141 suddenly turned off a few weeks ago and I could only start it again after about 30 minutes.
You say both died while charging, did you use the original charger and cable?
Moarten said:
My G8141 suddenly turned off a few weeks ago and I could only start it again after about 30 minutes.
You say both died while charging, did you use the original charger and cable?
Click to expand...
Click to collapse
Yeah original charger and cable, no idea why its happened to two of my previous ones now...
Very annoying, never let the battery drain or anything... I use an app called battery charge limit which stop charge at a certain battery level., so I always took good care of the battery