Hi all,
I have a Samsung S8+ Europian model. When I turn ON mobile data in 4G Connection the mobile within 5 seconds its turning OFF itself and at the back of the phone its getting warmer. When I leave at 2G only it works perfectly. I have tried hard reset, clear cache and still not working. I tried changing firmwares still the same issue.
Does anyone knows what could be the issue? How can I fix this issue? I tried reading in internet but can't find anywhere this issue or solutions...
Thanks in advance!
Kassi
Kassi, try to use your sim card in other movil phone, and check with another sim card (no too old) in your Samsung. Sometimes the problem is the sim card. It is very extrange, but you could have the motherboard faulty.
Related
I took a nexus 5, 6 months back, i had updated it to 4.4.4. Since yesterday it ws behaving wierdly. My network would just drop and then upon searching for networks under mobile networks, i was able to reconnect bt suddenly it jst stopped working. i wasnt able to connect to any cellular network on any sim card whereas the same sim card was working on other devices. even on searching for mobile networks i couldnt find anything. i tried every possible thing, i switched to android L, and even downgraded my phone to 4.4.2 bt absolutely nothing worked (i knw that means unlocking my bootloader and i have lost warranty but i had to try something). please help me out, this is getting toooo annoying (P.S i dropped my phone once, got a very minor bump, is there by any chance a hardware issue due to that?) it is connecting to wifi network and bluetooth perfectly
If you've flashed a clean stock image, then unfortunately it's likely hardware. Antenna may have been damaged when it was dropped.
Or its a carrier issue. Or Sim. Did you try a friends Sim that's the same size?
I've been having fun same problem got the past week or so. I'm on T-Mobile and I have had no service, or service dropping to "H." Mostly it's just no service, then "low" service.
Hello everyone,
My mother owns a Nexus 5. Some days back her phone hanged so we waited till the battery depleted and it turned off. On turning it on we noticed that the phone didnt get any network. Tried almost everything but nothing worked. Then I switched to a test sim and the phone could catch the network but didnt work again once I inserted my mom's sim. We got a new sim but the same issue ( test sim and actual sim are on different operators). Can anyone recommend a solution?
Hi all,
yesterday out of nowhere my moto g LTE lost all signal and instead is displaying "NO SERVICE". Iv'e tried reboot, soft reset, factory reset, removing and re-inserting the sim card, putting in another sim - nothing. the issue is not with the sim itself as I now have it in another device I have and everything is working great. anything I can do about this? tried searching for a solution but didn't find anything I didn't try already... the phone is quite new( ~7 months old) but I bought it while abroad and I'm not sure about warranty and such...
any help would be GREATLY appreciated
It normally does that when the phones been blocked by your provider.
You should ring them and double check it with them.
If not may be a dodgy antenna
I checked with my cell provider, and then re-checked my SIM with another device. everything was working perfectly. so the issue is indeed with the device =/ is there anything I can do about it? =/
I have the exact same problem, also tried factory reset and put on the stock rom, is it possible to change for a new antenna to find out if this is the real problem?
Hi,
I initially started with a OnePlus One and it came to a point where I would lose reception (Both data and mobile) maybe once an hour. The only fix was to restart the phone. I got fed up with it so I ended up getting a new phone, the Samsung Galaxy S7. It's been 3 days and I haven't found any problems, however, this morning I found my phone to have no reception. I restarted it and it started working again.
Could this be a SIM card problem? WiFi works fine.
Thanks
Not sure about the OPO but i had this happen to me where i lost reception for no more than 30s.
For you to restart the phone to get a reception is news to me and honestly have no idea.
I don't know how easy it is for you but with my operator it is very easy to just pick up a new sim card and ether have the shop to register the new card or do it by myself online. If the card is the same as the one you used with the OPO a new card would be the first thing to test. I have heard of lost reception problems were a sim card has been the culprit.
TastyBiscuit said:
Hi,
I initially started with a OnePlus One and it came to a point where I would lose reception (Both data and mobile) maybe once an hour. The only fix was to restart the phone. I got fed up with it so I ended up getting a new phone, the Samsung Galaxy S7. It's been 3 days and I haven't found any problems, however, this morning I found my phone to have no reception. I restarted it and it started working again.
Could this be a SIM card problem? WiFi works fine.
Thanks
Click to expand...
Click to collapse
Is it the same SIM card from both phones?
Something has to be the same between them, either the SIM, or if it is a different SIM, then your location / surroundings / interference
*Detection* said:
Is it the same SIM card from both phones?
Something has to be the same between them, either the SIM, or if it is a different SIM, then your location / surroundings / interference
Click to expand...
Click to collapse
Same SIM card. My location and surroundings don't affect when I lose reception. It just seems to be random. Both me and my girlfriend have the same carrier (Kodoo). I'd be sitting by my desk for a couple hours and have full bars and suddenly lose reception. Then restart my phone and I get reception back.
TastyBiscuit said:
Same SIM card. My location and surroundings don't affect when I lose reception. It just seems to be random. Both me and my girlfriend have the same carrier (Kodoo). I'd be sitting by my desk for a couple hours and have full bars and suddenly lose reception. Then restart my phone and I get reception back.
Click to expand...
Click to collapse
I'd request a SIM replacement, see if that fixes it, unlikely to be the phone if you have two with the same problem using the same SIM
This happened very often, when mobile signal is weak the phone will stuck in HDPSA (H/H+) with no internet and finally lose its entire signal, even later moved to a better signal area. I have missed a lot phone calls / messages when this happens, have 3 different brand new Note 20 ultra replaced by warranty all have this problem. Can confirm this is not network or SIM card related as when swap the SIM back to Note 10 plus it is just working fine as it should be (3 days while waiting for replacement using the same SIM living in the same area). Put the phone into flight mode and turn it back can solve the problem however the difficult thing is you won't know when this will happen and for the price tag, it seems it should be this kind of problem with it.
This issue seems also with S20 release too, for years the issue is still there, anyone have the same issue or can help?
https://eu.community.samsung.com/t5...9_1602387363_c3023d20e4ec11542a67d3cd7a813fdc
shvyue said:
This happened very often, when mobile signal is weak the phone will stuck in HDPSA (H/H+) with no internet and finally lose its entire signal, even later moved to a better signal area. I have missed a lot phone calls / messages when this happens, have 3 different brand new Note 20 ultra replaced by warranty all have this problem. Can confirm this is not network or SIM card related as when swap the SIM back to Note 10 plus it is just working fine as it should be (3 days while waiting for replacement using the same SIM living in the same area). Put the phone into flight mode and turn it back can solve the problem however the difficult thing is you won't know when this will happen and for the price tag, it seems it should be this kind of problem with it.
This issue seems also with S20 release too, for years the issue is still there, anyone have the same issue or can help?
https://eu.community.samsung.com/t5...9_1602387363_c3023d20e4ec11542a67d3cd7a813fdc
Click to expand...
Click to collapse
See if this helps
https://play.google.com/store/apps/details?id=com.ray.samsungbandselection
*Detection* said:
See if this helps
https://play.google.com/store/apps/details?id=com.ray.samsungbandselection
Click to expand...
Click to collapse
Hi Thanks for the recommendation so dose that mean to use this tool to manually force the phone to stay on a certain type of band? (eg not using HSDPA?) . I was thinking this would be fully automatic as it is a basic function of a mobile phone
I've installed and will give it a try next time the signal is lost.
shvyue said:
Hi Thanks for the recommendation so dose that mean to use this tool to manually force the phone to stay on a certain type of band? (eg not using HSDPA?) . I was thinking this would be fully automatic as it is a basic function of a mobile phone
I've installed and will give it a try next time the signal is lost.
Click to expand...
Click to collapse
Yes you can force the phone to use a certain band, and yes the phone should be doing this automatically but you can use this as a workaround and maybe a future update will solve the problem for you