I came from march security 8.1 oreo and was trying to update to android p but did not successful. Ive tried many way but ended up brick the phone. Now i cant even boot in to bootloader anymore. Please help
the message say "press any key to shut down"
Google pixel 2 came from google store with bootloader unlocked
keaheng said:
I came from march security 8.1 oreo and was trying to update to android p but did not successful. Ive tried many way but ended up brick the phone. Now i cant even boot in to bootloader anymore. Please help
the message say "press any key to shut down"
Google pixel 2 came from google store with bootloader unlocked
Click to expand...
Click to collapse
What have you tried so far just to eliminate redundant responses. The main thing would be to try and re flash the latest official release of oreo.
enzyne said:
What have you tried so far just to eliminate redundant responses. The main thing would be to try and re flash the latest official release of oreo.
Click to expand...
Click to collapse
phone cant even go to bootloader how do i flash a lastest firmware?
keaheng said:
phone cant even go to bootloader how do i flash a lastest firmware?
Click to expand...
Click to collapse
So if you press the power key the phone shuts off? Then you press it again the phone goes directly to that screen? Are you able to use the recovery key combo when the phone is powering on or does it go straight to that message as soon as the phone is turned on? Is your phone recognized by your PC in anyway?
enzyne said:
So if you press the power key the phone shuts off? Then you press it again the phone goes directly to that screen? Are you able to use the recovery key combo when the phone is powering on or does it go straight to that message as soon as the phone is turned on? Is your phone recognized by your PC in anyway?
Click to expand...
Click to collapse
yeah if i press any key the phone goes off and back on while it's being plug in with a usb cable and the message appears on the screen again "press any key to turn off". I've tried all the key, power on +volume up, power on + volume down, all the three keys combine but no luck
and the problem is that my phone was purchased from ebay so i cant even rma with google. it's sad. phone is 3 days old
keaheng said:
yeah if i press any key the phone goes off and back on while it's being plug in with a usb cable and the message appears on the screen again "press any key to turn off". I've tried all the key, power on +volume up, power on + volume down, all the three keys combine but no luck
and the problem is that my phone was purchased from ebay so i cant even rma with google. it's sad. phone is 3 days old
Click to expand...
Click to collapse
Does the pc recognize it as anything? What does it say in Device manager when you have it plugged into your computer? This I would say is probably an RMA type of situation.
And eBay is usually on the buyer's side if you ask for their help getting a refund. (Next time spend the extra money and buy from Google - their RMA procedure [which I used, but later found out I really didn't need] is almost trivial. [It depends on how much tape you have available, and how difficult it is for you it is to mail a package.])
If it would boot into the bootloader it would be easy, even if the rest of the firmware was corrupted.
Rukbat said:
And eBay is usually on the buyer's side if you ask for their help getting a refund. (Next time spend the extra money and buy from Google - their RMA procedure [which I used, but later found out I really didn't need] is almost trivial. [It depends on how much tape you have available, and how difficult it is for you it is to mail a package.])
If it would boot into the bootloader it would be easy, even if the rest of the firmware was corrupted.
Click to expand...
Click to collapse
This is also a unique case from what I can tell because I was unable to find any other mention of this issue. Could be something to look into. ITs probably in some sort of download mode like what happens when you brick a device but I thought these to be unbrickable. Guess not.
No, just install Magisk and TWRP and lock the bootloader. From what I've heard (I won't try it), that results in a hard brick. (Well, not hard, hard. It's a Snapdragon, so if you can find the right ROM file, it should be flashable with Qualcom's tool.)
keaheng said:
I came from march security 8.1 oreo and was trying to update to android p but did not successful. Ive tried many way but ended up brick the phone. Now i cant even boot in to bootloader anymore. Please help
the message say "press any key to shut down"
Google pixel 2 came from google store with bootloader unlocked
Click to expand...
Click to collapse
Please describe steps you did with your Pixel to secure our feature faults
keaheng said:
I came from march security 8.1 oreo and was trying to update to android p but did not successful. Ive tried many way but ended up brick the phone. Now i cant even boot in to bootloader anymore. Please help
the message say "press any key to shut down"
Google pixel 2 came from google store with bootloader unlocked
Click to expand...
Click to collapse
Phones don't come from the Google store with the bootloader unlocked, so that statement is false. Secondly, a few posts down you say you got it on Ebay and can't RMA. So which is it? One of those assertions is obviously incorrect. If you did get it on Ebay and it was in working condition before you started screwing around then you are SOL unless Google will have pity on you. If you got it from the Google store with the bootloader unlocked then you have a case with them that they sent you a refurbished phone when you paid for a new one. Clear this up for us will you?
Related
Yesterday, my brother was updating Android OTA on his HTC Desire S. During the installation, he got impatient and wanted to abort the update. Because he couldn't find a cancel button, he decided to remove the battery. This indeed aborted the update but left him with a phone without a properly installed OS.
The phone doesn't boot up anymore. In fact, it doesn't respond at all. Not even if I try a hard reset (volume down + power button).
Is there something left to try?
Oops Not the wisest course of action by your bro there.
Am I correct in assuming that you mean from a powered-off state, holding the Vol- key and pressing the power button doesn't do anything?
If you connect the phone to the mains charger, do you get the charging light appear on the phone still?
I guess the biggest question here would be - was this an unmodified phone (i.e. not been 'S-Offed', rooted etc? If so then you may find the best course of action is to return it for official repair - if he's not had it very long then take it back to the shop he bought it from, otherwise go through the Mobile Phone Network's helpline for it to be repaired. Just tell them that it was doing an OTA and failed - don't mention getting impatient though.
Am I correct in assuming that you mean from a powered-off state, holding the Vol- key and pressing the power button doesn't do anything?
Click to expand...
Click to collapse
Yes
If you connect the phone to the mains charger, do you get the charging light appear on the phone still?
Click to expand...
Click to collapse
No, it doesn't respond to the charger or the USB cable.
I guess the biggest question here would be - was this an unmodified phone (i.e. not been 'S-Offed', rooted etc? If so then you may find the best course of action is to return it for official repair - if he's not had it very long then take it back to the shop he bought it from, otherwise go through the Mobile Phone Network's helpline for it to be repaired. Just tell them that it was doing an OTA and failed - don't mention getting impatient though.
Click to expand...
Click to collapse
Here's the catch, he got the phone second-hand from a friend abroad who had it lying around. Therefore, going back to the shop isn't really an option.
I guess he permanently bricked his phone then?
I would suspect that, if it's not even responding to a mains charger, that it is toast - but maybe somebody can correct me on this?
Hi,
I've been using Nexus 5 since Nov '13, but this is the first time i'm facing a serious issue in my device.
I was browsing through Chrome and my Battery was 73%, all of a sudden my device rebooted and here comes the main issue/problem.
My device is suffering a boot loop only displaying the google logo for 3-5 seconds and again it reboots.
Occasionally the boot animation starts but no success, again it reboots.
I tried to enter fastboot menu, it enters but it doesn't stay there for not more than 2 seconds. So I can't make any choice over there.
I tried all the combinations (VOL UP+ Power, VOL DOWN+Power, pressing all the buttons), but its of no use.
My device is out of power now.
Even when I plug my device to charger/computer its not showing the battery charging animation instead the reboot loop occurs.
I suspect it can be a problem with the power button in the board.
What do you guys think?
Is there any Solution for this weird problem?
hoping for possible and positive replies.
My device details:
I'm running Stock Android 4.4.4 with stock kernel.(not modified any system files)
TWRP recovery V 2.7.1.1
UNLOCKED ( @present Locked)
ROOTED. @present Unrooted)
Try pressing the power button hard and see if it helps. Probably a power button failure.
vin4yak said:
Try pressing the power button hard and see if it helps. Probably a power button failure.
Click to expand...
Click to collapse
Thanks for your suggestion, but I tried holding the power button for more than couple of minutes, No use of it.
While charging I can't even completely turn off the device, the bootloop occurs continuosly.
I've kept in charge for about 30 minutes but no change in its behaviour.
I haven't recorded the video, I searched youtube and found the exact problem.
here is the video
https://www.youtube.com/watch?v=jzj73qYg5HA
this is what happening to my device.
prvn234 said:
Thanks for your suggestion, but I tried holding the power button for more than couple of minutes, No use of it.
While charging I can't even completely turn off the device, the bootloop occurs continuosly.
I've kept in charge for about 30 minutes but no change in its behaviour.
I haven't recorded the video, I searched youtube and found the exact problem.
here is the video
https://www.youtube.com/watch?v=jzj73qYg5HA
this is what is happening to my device.
Click to expand...
Click to collapse
As I said earlier, it's most probably a power button failure. RMA the device or get it repaired at a LG service center.
vin4yak said:
As I said earlier, it's most probably a power button failure. RMA the device or get it repaired at a LG service center.
Click to expand...
Click to collapse
I think its the only solution available.
Can i claim warranty?
Because my device is unlocked and rooted.
prvn234 said:
I think its the only solution available.
Can i claim warranty?
Because my device is unlocked and rooted.
Click to expand...
Click to collapse
Nope..Unlocking will void it.
gamer.11 said:
Nope..Unlocking will void it.
Click to expand...
Click to collapse
No, it is not.
---------- Post added at 08:03 AM ---------- Previous post was at 07:58 AM ----------
prvn234 said:
I think its the only solution available.
Can i claim warranty?
Because my device is unlocked and rooted.
Click to expand...
Click to collapse
Yes you can. Google don't care about root and unlock, just like LG in case of nexus 5 because it is a google phone.
prvn234 said:
I think its the only solution available.
Can i claim warranty?
Because my device is unlocked and rooted.
Click to expand...
Click to collapse
If you've bought your phone from google play store, then RMA it. Google accepts rooted/unlocked devices as well. However, LG is a different story altogether. Here in India, they don't provide warranty if the bootloader is unlocked. Whether it's a nexus device or not. You will need to check it up.
Thanks a lot.
bitdomo said:
No, it is not.
---------- Post added at 08:03 AM ---------- Previous post was at 07:58 AM ----------
Yes you can. Google don't care about root and unlock, just like LG in case of nexus 5 because it is a google phone.
Click to expand...
Click to collapse
vin4yak said:
If you've bought your phone from google play store, then RMA it. Google accepts rooted/unlocked devices as well. However, LG is a different story altogether. Here in India, they don't provide warranty if the bootloader is unlocked. Whether it's a nexus device or not. You will need to check it up.
Click to expand...
Click to collapse
Thanks for clearing my doubts.
I have decided to reach the nearest LG care and look up for a solution.
My deviced turned on.... but after 5 minutes its off again
by making some irregular presses in the power button. the device turned on.
prvn234 said:
Hi,
I've been using Nexus 5 since Nov '13, but this is the first time i'm facing a serious issue in my device.
I was browsing through Chrome and my Battery was 73%, all of a sudden my device rebooted and here comes the main issue/problem.
My device is suffering a boot loop only displaying the google logo for 3-5 seconds and again it reboots.
Occasionally the boot animation starts but no success, again it reboots.
I tried to enter fastboot menu, it enters but it doesn't stay there for not more than 2 seconds. So I can't make any choice over there.
I tried all the combinations (VOL UP+ Power, VOL DOWN+Power, pressing all the buttons), but its of no use.
My device is out of power now.
Even when I plug my device to charger/computer its not showing the battery charging animation instead the reboot loop occurs.
I suspect it can be a problem with the power button in the board.
What do you guys think?
Is there any Solution for this weird problem?
hoping for possible and positive replies.
My device details:
I'm running Stock Android 4.4.4 with stock kernel.(not modified any system files)
TWRP recovery V 2.7.1.1
UNLOCKED
ROOTED.
Click to expand...
Click to collapse
I have the same issue happening here. All the place I go searcing for an answer andthey say that it is related to software. I suspect too that might be something to do with the power button. I've tried to open it, took of the motherboard, but it seems to be okay.
I have a Black Nexus 5 16gb, 4.4.3. Unrooted Locked
provetti said:
I have the same issue happening here. All the place I go searcing for an answer andthey say that it is related to software. I suspect too that might be something to do with the power button. I've tried to open it, took of the motherboard, but it seems to be okay.
I have a Black Nexus 5 16gb, 4.4.3. Unrooted Locked
Click to expand...
Click to collapse
It might be an issue with the power button.
In my case it was the power button, which tends to rattle and its not fit enough.
As I lost the copy of bill, i can't send the device to LG care.
So today morning I tried pressing the power button and as soon as the google logo appears I started to tap fast at the back cover with my finger right behind the power button.
SURPRISE! the device booted succesfully and was using for about couple of minutes.
Again it started to boot loop.
did the same procedure to boot. now my device is running for more than three hours and I don't know when it would again go to bootloop.
Its just the problem with my power button and I will soon get the bill copy from my retailer so that i will send the device for repair/replacement.
Meanwhile I've locked my device and set the tamper flag to false.
EDIT:- Now my device is back to normal. Thanks for your valuable responses. Its just the power button failure.
Useless service centers!
Today I went with my device to LG service center, but they were not ready to accept my words regarding this issue.
Surprisingly I found almost more than 6 peoples who bought their Nexus 5 for the same reason.
The technical person in the service center said that it might be due to software update and he suggested a silly solution, After each OTA update he asked me to uninstall each and every app and reinstall again.
I was repeatedly arguing him that it was a Hardware problem and its related to power button, he is not ready to take my words.
I also explained that when the problem existed in my mobile, in OFF condition if device is shaked too much it turns ON without even pressing the power button.
As many of them were waiting there with the same problem I just showed live demo of the problem.
Finally they said if again the problem occurs we should remove the cover and disconnect the battery and then again reconnect it.
Really frustrated spending a whole day in the service center. Main reason is the person in the service centers and technically backward and they were not able to understand the problem.
Is there any other solution available other than service center (Is there any possibilites of contacting google tech support directly) so that my power button gets repaired before the warranty ends!!!!!!
Progress
prvn234 said:
It might be an issue with the power button.
In my case it was the power button, which tends to rattle and its not fit enough.
As I lost the copy of bill, i can't send the device to LG care.
So today morning I tried pressing the power button and as soon as the google logo appears I started to tap fast at the back cover with my finger right behind the power button.
SURPRISE! the device booted succesfully and was using for about couple of minutes.
Again it started to boot loop.
did the same procedure to boot. now my device is running for more than three hours and I don't know when it would again go to bootloop.
Its just the problem with my power button and I will soon get the bill copy from my retailer so that i will send the device for repair/replacement.
Meanwhile I've locked my device and set the tamper flag to false.
EDIT:- Now my device is back to normal. Thanks for your valuable responses. Its just the power button failure.
Click to expand...
Click to collapse
---------------------------------------------------------------------------------------------------------------------------------------------
THANK YOU!!! This is the most helpful tip I've found so far! I started tapping its back part while charging the battery, and then I was able to turn it on, but when I quit tapping it the phone shuts down. It is really something related to the power button because the phone was locking itself constantly while it was working. I made some progress and I will keep trying until I make it work permanently. If you have any more helpful tip, please, share it with us! I've been trying to fix it for 3 weeks and Im getting crazy with this! Also, I moved to Brazil and there's no warranty here, so that's why Im trying to fix it by myself.
Did you contact Google and get it finally fixed?
Thank you and good luck!
i faced the exact same problem..
initially i thought it's a software problem..but in reality it was a hardware fault.. power button was stuck may be..
after repeatedly pressing the power button phone finally booted up..
thanks for the tip
I have the same problem I don't know if I can give the phone to LG care cause I'm in Mexico and I shop my nexus in usa. I have noticed that if I unplug the phone to the charger while Google logo is on the device turns off
Started happening to me a few hours ago....
tapping close to the power button seems to work but it shuts down once u stop.
attempted to repair it myself but im not seeing anything physically wrong with the tiny power button (inside).
leaving the phone off for a few hours. hope that works.....anyone else found a solution besides returning it to Google?
edit: I solved the problem!!!! (voided my warranty as well. lol)
the physical power button (internal) was stuck.
1. I opened the nexus 5 (using any repair guide)
2. I located the internal power button (very tiny)
3. I gave it a few taps with the base of my screwdriver (not too hard but not too soft either)
after re-assembling (partially) the phone came on for about 10 minutes but the problem started happening again so i disassembled it once more.
THE FOLLOWING MAY NOT BE AN ACTUAL FIX (I PROBABLY JUST GOT LUCKY)
4. (looking from above) the power button is square (half is white and the other half is yellow).......i used a razor blade and gently separated the two halves....not completely separated, just a tiny bit. completely separating the white from the yellow would destroy it.
5. gave it a few taps again and now the phone is working fine.
I hope this helps someone who is unable to return their phone to Google.
I tried to explain what I did as clearly as possible. I will be happy to answer any questions asked.
Same problem
Hey Guys. Same problem here. I was sending a whatsapp message and boom. OFF. I tried to connect it to power but it turns on for a few second, shows google logo and the unlocked bootloader and turns off and again and again..it was at 52% battery charge....I'm unlocked, rooted and on cm11. Reading here, i have understand that it's a hardware issue, and i've bought it since 8 months, so can I RMA it? I'm in Italy and i've bought it from play store..
SORRY FOR MY BAD ENGLISH
prvn234 said:
by making some irregular presses in the power button. the device turned on.
Click to expand...
Click to collapse
What did you finally do? I have the same problem.
Workaround to keep your data
I had the same problem already twice. It appears that the cache partitions on the phone is corrupted and therefore Android won't boot. As long as you have an unlocked bootloader you can bring your phone back to life without loosing your personal files. If your bootloader is locked, you have to unlock it first( see here http://forum.xda-developers.com/google-nexus-5/general/guide-nexus-5-how-to-unlock-bootloader-t2507905). This is how it worked for me:
Connect your phone to the PC and bring it into fastboot mode
Download the Factory Android image from https://developers.google.com/android/nexus/images
extract the images from the zip
run "fastboot flash cache cache.img"
restart phone
Done
I hope this can be of help.
I was following a guide on how to unlock the bootloader, and read a couple different variants on how to get to bootloader mode. I turned the phone off, held the volume up key, and plugged the usb cable (already attached to PC) in the phone, and it went to a Firmware Update screen. And it's been stuck there for a bit now, can't reset the phone or do anything. Help?
Nevermind I fixed it, how do you delete posts?
GWARslave119 said:
I was following a guide on how to unlock the bootloader, and read a couple different variants on how to get to bootloader mode. I turned the phone off, held the volume up key, and plugged the usb cable (already attached to PC) in the phone, and it went to a Firmware Update screen. And it's been stuck there for a bit now, can't reset the phone or do anything. Help?
Nevermind I fixed it, how do you delete posts?
Click to expand...
Click to collapse
i know it's old post but i have same problem can you tell me solution ?
makadzgner said:
i know it's old post but i have same problem can you tell me solution ?
Click to expand...
Click to collapse
Hmm, I don't really remember ;P Maybe try variants of holding the power button and volume keys for long periods of time, while charging? I gave up on the phone once I cracked the screen and as well as determining it's most likely not rootable without some hardware they sell online to root phones. It was a nice phone for the money until I found out about LeEco. I'd recommend their phones, but I switched to metroPCS since the bands are different.
Okay, this one seems slightly different, so anyone who has had the problem and found a solution, I'm all ears. While reflashing the second Q beta (over the second Q beta - I was getting Play Services FCs and rebooting didn't fix it) everything went fine until the command window closed and the phone stayed in the bootloader. After that the PC didn't recognize anything being plugged in or our, it's stuck on slot b, which is unbootable, I can't change it and I can't boot from it, because I can't talk to it. I've removed and replaced the driver, I'm using a USB 2.1 connection, the computer recognizes other phones on that cable, I've used the same combination to flash factory versions and sideload updates all year using exactly the same thing, so ...
Google recommended an RMA, so they did, and Fedex has it on the truck today for delivery but ... has anyone found a way to get this to work without changing the motherboard? (I've treated this battery well, and the phone's been a case since day 1 - who knows what I'm getting.)
Rukbat said:
Okay, this one seems slightly different, so anyone who has had the problem and found a solution, I'm all ears. While reflashing the second Q beta (over the second Q beta - I was getting Play Services FCs and rebooting didn't fix it) everything went fine until the command window closed and the phone stayed in the bootloader. After that the PC didn't recognize anything being plugged in or our, it's stuck on slot b, which is unbootable, I can't change it and I can't boot from it, because I can't talk to it. I've removed and replaced the driver, I'm using a USB 2.1 connection, the computer recognizes other phones on that cable, I've used the same combination to flash factory versions and sideload updates all year using exactly the same thing, so ...
Google recommended an RMA, so they did, and Fedex has it on the truck today for delivery but ... has anyone found a way to get this to work without changing the motherboard? (I've treated this battery well, and the phone's been a case since day 1 - who knows what I'm getting.)
Click to expand...
Click to collapse
I would try skipsoft Android toolkit. It might not recognize your phone right off. Try uninstalling and reinstalling USB drivers through the toolkit with phone plugged in. Downloading and installing firmware, etc. It got me out of a bind once. Worth a try.
Hi, I got to this "not bootlable" situation for second time when I was downgrading from Q beta 2 back to Pie. But I am probably lucky one Same situation like you, only bootloader screen and PC didn't see my phone, but I was able to fix it I was in bootloader, connected to PC and I hold power button for long time (2 minutes maybe more). Phone was still restarting, bootlader screen, black screen, bootlader, black.....sometimes it vibrated. After this 2 minutes I just tried "flash-all.bat" command and phone arose from the dead and is working.
somin.n said:
Hi, I got to this "not bootlable" situation for second time when I was downgrading from Q beta 2 back to Pie. But I am probably lucky one Same situation like you, only bootloader screen and PC didn't see my phone, but I was able to fix it I was in bootloader, connected to PC and I hold power button for long time (2 minutes maybe more). Phone was still restarting, bootlader screen, black screen, bootlader, black.....sometimes it vibrated. After this 2 minutes I just tried "flash-all.bat" command and phone arose from the dead and is working.
Click to expand...
Click to collapse
This should work. Had something similar happen to me, keep holding power for about 10 seconds or so while it keeps rebooting until you feel the phone vibrate. Release the power button, connect to the computer and it should detect it then.
https://forum.xda-developers.com/showpost.php?p=78744315&postcount=31
somin.n, I just wanted to thank you for rescuing my phone. After a lot of problems with Q, I decided to go back to Pie and bricked the bootloader. I tried your trick and it came back - but ... I flashed Pie, it rebooted and hung on the "G" screen. So I did a factory reset and resigned myself to use the refurb they sent me. This morning I tried once more and flashed Pie. Voila! The phone works. The original, non-refurb, phone. So now, since the refurb they sent me has the "bootloader unlockable flag = '1', but the bootloader won't unlock" problem, which seems to be common, there's another refurb on its way. So on Tuesday, I'm returning two refurbs to Google.
But you saved my phone so, again, thank you.
Rukbat said:
somin.n, I just wanted to thank you for rescuing my phone...
Click to expand...
Click to collapse
Hey, you are welcome I was really lost when it happened to me, because google is not selling phones in our country officialy, so no RMA and secondly, my pixel is my bussiness phone so I can't tell to my boss that my phone is broken because of flashing beta builds Yeah, I had to find a solution
Well I successfully used pixel flasher tool. But then I wiped and `fastboot update" SparkOS.. I get bootanimation...for a split second. Then blackhead. And now I have no fastboot, recovery adb etc.? Any help greatly appreciated. Coming from last 6 phones being Oneplus devices so very lost here., ðŸ«
Shooter7889 said:
Well I successfully used pixel flasher tool. But then I wiped and `fastboot update" SparkOS.. I get bootanimation...for a split second. Then blackhead. And now I have no fastboot, recovery adb etc.? Any help greatly appreciated. Coming from last 6 phones being Oneplus devices so very lost here., ðŸ«
Click to expand...
Click to collapse
Volume down when booting for bootloader mode, then Google's Android flash tool to return to stock?
If you can't get it to start by doing pressing and holding different button combinations and you have an alternative phone to use for a week and a half, it may make sense to use your RMA/warranty. There is a chance the hardware is damaged and it is, given when the phone came out, within the return window.
Wi1son said:
Volume down when booting for bootloader mode, then Google's Android flash tool to return to stock?
Click to expand...
Click to collapse
No hard key combinations give me any thing(dootloader, fastboot, adb etc)
Few questions.
What update were you running? November or December?
-November is needed
Next, are you stuck in a endless bootloop? The newer Pixels have a looooooooooooong power button press. If you're in a bootloop, you can plug the device up, get to the boot animation, let it go black and when that happens, just hold volume down for a good 20-30 seconds maybe(?), then you should be greeted with the bootloader.
Shooter7889 said:
No hard key combinations give me any thing(dootloader, fastboot, adb etc)
Click to expand...
Click to collapse
I am having the same issue on stock and I didn't have this before on past builds of Android 13
The Android Flash Tool bricked my phone. First I got the "Your device is corrupt" error. When I tried to keep flashing it to fix the problem, it eventually hard bricked. Holding down all 3 buttons for 30 seconds got me an incredibly brief flicker of the screen, but that's it. Not even a charging indication.
Chatting with Google support got me a new phone (replacement).
Quadra_Slam said:
If you can't get it to start by doing pressing and holding different button combinations and you have an alternative phone to use for a week and a half, it may make sense to use your RMA/warranty. There is a chance the hardware is damaged and it is, given when the phone came out, within the return window.
Click to expand...
Click to collapse
For me, they gave me the option of paying up front for a new phone, then they would refund me once they received the bricked phone. If you can handle the pending charge on your credit card, you can get your hands on a replacement phone sooner.
post-mortem said:
For me, they gave me the option of paying up front for a new phone, then they would refund me once they received the bricked phone. If you can handle the pending charge on your credit card, you can get your hands on a replacement phone sooner.
Click to expand...
Click to collapse
It was a hold for me, so you're not actually being billed for it iirc.
TrustAugustus said:
It was a hold for me, so you're not actually being billed for it iirc.
Click to expand...
Click to collapse
Just sucks that it happens that way. I wish it only happened if they didn't receive the device. Earlier this year, as old as the Pixel 4 XL is, I had an RMA, and they put a hold for I think it was $899. Like, sheesh... if they didn't receive the broken one, they were gonna charge me that much in 2022?