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Camera and Video app issues.

Hello there,
I would like to know if some other users are having issues with tha pictures and video apps and what solutions if any. I received my nre Z3 and from the very first time I started tu use it I'm having serious issues. The issue is that everytime I turn on the phone's camera the phone turns very hot, it also constantly freezes out and the camera app crashes. It happens for pictures and for videos. I already own a Xperia Z1 device and know how to use the camera and settings and knoe that this is not normal. I tested the camera with the lower screen brightness possible and also with and external SD card with the same results. For worsen the situation, after being taking family pictures for the last 2 days, the pictures and videos started to become not accesible nor visibles. At the moment when the pictures were taken they were visible, but after a while, some of them can't be opened anymore. This firstly happened during the afternoon for some pictures taken during the morning, then later, 3 more. It has continued damaging pictures. Right now the device has did the same to 20 pictures and videos from nearly 50 taken. I rebooted the phone, restarted and also reset the phone and it is still showing the same bahavior. This phone has not been rooted and has been kept as it was when received. I never had these issues before with other phones. It is a D6603, running Kernel version 3.4.0-perf-g0961 cdf, build 23.0.A.2.93. Any fixes or suggestions? Is it real that this unit comes with factory unlocked bootloader? Could it be a software issue regardless hardware?

A couple of things in there immediately hinted me about your SD card, I mean not all your issues seems to be that but about the videos and photos been there and then don't is a symptom of a bad sd card.
Just to see what happens put another card, if you don't have it, just remove it and save everything to your internal storage and try a couple of videos and pictures again to see what happens and let us know.

I highly doubt it comes with an unlocked bootloader, but this does sound like a bad SD card. You could also try using a different camera app, although personally I don't think that will help much.

erasat said:
A couple of things in there immediately hinted me about your SD card, I mean not all your issues seems to be that but about the videos and photos been there and then don't is a symptom of a bad sd card.
Just to see what happens put another card, if you don't have it, just remove it and save everything to your internal storage and try a couple of videos and pictures again to see what happens and let us know.
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Click to collapse
I tested with and without the use of an external sd card and I'm having the same issues. At least using the phone's internal memory I haven't lost any more pictures for now. I'll test during the day, but the phone's still getting very very hot and the camera freezes and app crashes.

djmobil2 said:
I tested with and without the use of an external sd card and I'm having the same issues. At least using the phone's internal memory I haven't lost any more pictures for now. I'll test during the day, but the phone's still getting very very hot and the camera freezes and app crashes.
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Click to collapse
That's exactly what I thought, and the reason I wanted to split your issues in 2, it's easy to relate one to the other and confused about it, but now that you know that are 2 separate things it's easier for you to approach it.
First, your SD card may be one of the thousands of fake 32 or 64 GB generic cards around (and even "Branded" ones, China is getting better by day on that department), they behave just like that, I just got another one of these last week, so don't waste any more time on it, it won't never pass from about 4GB of maximum storage, even when in your computer or phone it shows as a 32/64GB card it will allow storage for up to 4GB and then simply begins giving you all those issues.
About your phone getting warmer or hot while in the Camera App, this is an old issue with Sony Devices, it's more common on hot places like for us down here in the Caribbean, the first day I tried my D6633 it did that, I tried it a couple of times and the same, don't ask me how, but it got better, a lot better, to the point that hasn't happened to me again, only thing I did, as far as I can remember was using the Manual modes, and disabling the AR Effects and Fun Apps, the same 2 that while using them was the first time my phone got hot.
YMMV but it worth a try, obviously if you live in a hot weather place, using the 4k video feature will bring you the warning and it's normal that it will get warmer than when using regular features, but other than that, for me, not even a single occurrence after I disabled the AR stuff.

android phones seem to lag right after warranty expires. 3 phones did it already

so my galaxy s7 phone did it recently
exactly after one year warranty just expired the phone became painfully slow
it was a brand new phone sent from samsung as a replacement for my broken phone replaced under warranty
had zero problems for a whole year and i mean zero like no issues with speed or freezing at all
never dropped or dipped in the water to test the water resistance
always in a case since day one. no crazy apps. actually same exact apps that i have on all my phones.
no new apps were installed before slowdown
i already deleted some apps. cleaned up app cache individually and reset cache from boot screen
tested in safe mode and still slow
im not sure if the update was installed recently or not but the slowdown happened about 2 months ago. was there a tmobile update at that time?
im not really sure.
but this is the third phone that did this.
galaxy s5 that i also bought brand new for a year was well maintained and had no problems
that phone actually started lagging really bad and shutting down multiple times a week or restarting....
before that galaxy s3 did same thing. after exactly a year it became ridiculously slow for absolutely no reason
i install all the apps i use right out of the box. change all the settings to what i want and dont really make any changes after and it usually very stable for about a year
is there an app that i can use to troubleshoot?
or an app that will show me what component is slowing down the system in real time?
obviously something is slowing down the OS, theres gotta be an app that can trace the faulty app or file or component

i cant be the only one who noticed that

is there really no way to pinpoint what is slowing down the phone?
why do i have to reset everything every time it gets slow
isnt there an app that can diagnose what is loading up the system?
this phone is painfully slow suddenly with no apparent reason

Have you been able to view the CPU activity and the RAM allocation?
I am not sure how to do this, but if possible, it might reveal what is happening.
I would try disabling some of the applications one by one. First suspects would be:
1. Facebook
2. Google Play Store.
3. Youtube.
Disable one, then try the phone. If still the same, disable second and try etc.
Jim.

How is your device storage. Once you use more then 50% device storage android starts to lag. It's an issue with the OS.

device storage has always been about the same since brand new. which is about 80% on average.
doesnt safe mode disable all non stock apps? i tried safe mode with same result
windows has a resource monitor that helps alot but i dont know if android has any monitoring app that could help troubleshoot this

Samsung devices are known for getting laggy over time, try a different phone next time, in the meantime, do a factory reset and start fresh.

fuzzysig said:
device storage .......................... about 80% on average.
............................................
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This is very suspect to me, but I am only a beginner.
Given zelendel's post about (re 50%), I would investigate further. Did you note his credentials?
What does all that data consist of?
What is the total storage capacity of the phone?
Perhaps some of that storage capacity is used as "swap" memory? Just guessing...........I am extrapolating Linux terminology here.

about 10-15 gigs of that is music/videos for airplane or when i have no internet. its been there since i got the phone
other things come and go like downloads documents videos images
im surprised theres no apps to troubleshoot the phone lagging when theres so many people having that problem and the best solution is to just reset the phone. which should be the last resort
if resetting the phone works most of the time then there should be an app that could look for conflicts as it runs in the background.

fuzzysig said:
about 10-15 gigs of that is music/videos for airplane or when i have no internet. its been there since i got the phone
other things come and go like downloads documents videos images
im surprised theres no apps to troubleshoot the phone lagging when theres so many people having that problem and the best solution is to just reset the phone. which should be the last resort
if resetting the phone works most of the time then there should be an app that could look for conflicts as it runs in the background.
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Click to collapse
Depending on the amount of storage in your device that could be a lot.
Resetting the device wipes things. You really can't find an issue if the only issue is storage space. So here is a test. Remove stuff from your device. Give yourself a clean start and then go from there. Adding stuff slowly until it slows down.
I have had dozens of devices and the only time they ever got slow was due to getting low on phone storage.
This even encludes a 5 year old Samsung that I have that is as fast as the day I got it. Mind you there is nothing on it but some games for a kid. I even disabled all of Samsungs crap they install that slows a device down.
Could also be stuff acting up in the background
Run a log cat and see if anything is hanging.

cool thanks ill try that

got my internal memory to under 50%
reset cache again
deleted few apps and moved alot of them to SD card and cleared cache for those too
heres exactly whats happening
theres a delay for every action
2 wifi seems to drop in and out now since it got slow
3 facebook and browser wouldnt load anything on wifi
but as soon as i switch to data it works
i have to restart the phone alot now and close all apps multiple times a day to get them to work
also running safe mode had no effect on speed
i dont know when the last update was from tmobile but it might have been due to crappy update im not sure at this point
i got the phone last end of summer and it worked flawlessly every single day up until last 2 months exactly when warranty expired

how does samsung find faulty hardware when i send it in for service?
do they use an app?

ok this is getting ridiculous.
the phone wen to complete ****
facebook doesnt load posts unless i restert it by closing the app
phone just feels very slow overall.
constantly lags hangs. and in general just completely crappy performance slowly degrading.
i dont know why suddenly it started happening just like my last 3 phones
after about a year theres always a sudden decrease in performance and things start bugging and lagging etc

so theres no way to figure out why its slow?
isnt there some hardware tests or system scan or something that can help point to the problem?

Sorry to read that you are still having this problem Fuzzysig.
Did you try any of the suggestions in my post #4 and/or in Zelendel's post #10?
If so, which ones did you try and what resulted from those changes?

fuzzysig said:
so theres no way to figure out why its slow?
isnt there some hardware tests or system scan or something that can help point to the problem?
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Click to collapse
Hi, I was a Samsung user too and faced the same problem.
I went through various threads which gave me multiple solutions: rooting, removing bloatware, cpu monitoring and many more.
None of that worked. The phone was so slow that it was not usable.
Ultimately I had to throw it and buy another phone.
Then I noticed this is not just me, all Samsung users face the same problem even the flagship users.
I swear I'll never buy a Samsung phone and never let anyone buy one.

Phone getting slow after some time

My phone is dropping the framerate on touching the screen occasionally, stuttering for a short time. It is fine again after rebooting, but I am facing this problem since I got the phone three weeks ago. Does anyone else experience this? Is there a solution? I am worried this could be a hardware defect.

Try to reinstall the ROM. You can install full ROM without losing data. If that doesn't help, try a clean install.

Yes I see it too. In fact I started a thread on this in Q&A section but nobody seems to be interested
Nothing I seem to do in terms of tweaking the performance parameters seems to help. It can be fine for half an hour and then out of nowhere a few frames are dropped and it looks awful
It's ok 98% of the time but those 2% are making it hard for me to love this phone.

Lownita said:
My phone is dropping the framerate on touching the screen occasionally, stuttering for a short time. It is fine again after rebooting, but I am facing this problem since I got the phone three weeks ago. Does anyone else experience this? Is there a solution? I am worried this could be a hardware defect.
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Click to collapse
It sounds like a rogue app is taking control of your phone. I checked your Profile GPU rendering screenshot against mine, and indeed, mine never goes much higher above one-half length of the green line, which I think may be the 120fps limit (the green line itself is 16ms or 60fps.)
Seems to me that you need to uninstall some custom/rare apps to troubleshoot this issue.
It is definitely not normal behavior.

carlos67 said:
Yes I see it too. In fact I started a thread on this in Q&A section but nobody seems to be interested
Nothing I seem to do in terms of tweaking the performance parameters seems to help. It can be fine for half an hour and then out of nowhere a few frames are dropped and it looks awful
It's ok 98% of the time but those 2% are making it hard for me to love this phone.
Click to expand...
Click to collapse
So my guess is that either people don't notice it, but I think that's quite impossible as even some kernel devs told me they wouldn't experience this. Or it's a fault in oos itself. Or we are using an app or some setting that's causing this. Or it's a kind of defect, which I think is unlikely but not impossible.
I am about to reset the phone completely to stock with msm download tool and start from scratch. Have you already done something similar?
Next idea would be flashing Omni ROM as I believe this is one of the most clean and fluid custom roms. If all of this fails, I would start to believe it's a hardware problem.

Lownita said:
I am about to reset the phone completely to stock with msm download tool and start from scratch. Have you already done something similar?
Click to expand...
Click to collapse
I would suggest you learn adb/ fastboot to do this so you learn to know what, how and why you doing this and that.
Not really difficult but extremly helpful if you face problems.

The large amount of applications and internet uses it may slow. Better cleared all caches and it's working properly.

Data partition access gets slower and slower until wiped, regardless of ROM

Been noticing a bit of a weird issue, the last few months (maybe since global FW 12.0.2.0.QEEMIXM?).
When I install a ROM, I format /data, wipe everything else, and start fresh. Everything runs smoothly... for a little while. But after about a month or so, it starts getting slower and slower - slower to boot, slower to start apps, just about anything that involves reading the data partition. And it's not just app bloat or anything - even TWRP starts taking several minutes to boot, and then another several minutes at "Updating partition details..." every time it needs to do so. I was wondering if it was just the ROM I was using (AOSiP latest), but I tried switching to ArrowOS and it's doing the same thing. I've got Magisk and EdXposed, but all I'm using EdXposed for is MinMinGuard, and turning it off doesn't help (plus, like I said, this even affects TWRP).
Has anybody else been seeing this, and does anyone have a solution? As it is, I've been having to wipe and set up all over again every month or so once that slowness gets unbearable. Didn't think to grab a logcat before wiping again just now, but I'm sure it'll be back before long.

Note that I am going through exactly the same thing, I think it is a problem of the UFS of the storage, maybe it is corrupted or damaged because doing a writing test, I see that this is what derives in the slowness, for now I still do not see how solve it, I think the same thing happened to MI8 users, did you manage to solve it or did you just give up

lsolis293 said:
Note that I am going through exactly the same thing, I think it is a problem of the UFS of the storage, maybe it is corrupted or damaged because doing a writing test, I see that this is what derives in the slowness, for now I still do not see how solve it, I think the same thing happened to MI8 users, did you manage to solve it or did you just give up
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Click to collapse
Never really found a fix, but I did notice some ROMs are affected by those slow-downs and some aren't. I've switched phones now, but I was using this PA Ruby ROM up until then and it never seemed to slow down. TWRP still took longer and longer to start up over time, though, so I still have no idea what was up.

thanks for the recommendation at least to use it while I buy another mobile, what a pity that my equipment ended up like this, that it fails with that poor quality disk by xiaomi, cheap is expensive

Question Phone sluggish / videos do not play after a full charge

I have noticed this happening for the past two to three days now, where after charging my phone to 100% and taking it off the charger, the phone feels sluggish overall in some apps and any videos - be it local on device videos shot from my camera, videos that I have received via WhatsApp, Instagram videos and reels or YouTube videos and shorts do not play at all. I just see the video buffering or loading (the circle keeps going round). Only thing to fix this is a restart. I am not sure what is causing this behaviour but it is very strange and ridiculous. I bought the Pixel thinking pure Android from Google would be the best UX but this sucks tbh.
Anyone else facing a similar issue and any tips on what the reason could be? I have been trying to get in touch with Google support but could not get through to them today, will try again tomorrow.
Edit: it is now happening randomly throughout the day and the camera app is almost frozen during such an episode if I try to use it.

Can you use something like geekbench app to profile the phone when it's at like 20 % after a restart vs 100% no restart?

Thorin_Stone said:
Can you use something like geekbench app to profile the phone when it's at like 20 % after a restart vs 100% no restart?
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Click to collapse
Yes will try to post it tomorrow, thanks for your reply.

Thorin_Stone said:
Can you use something like geekbench app to profile the phone when it's at like 20 % after a restart vs 100% no restart?
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Click to collapse
Here are the screenshots of Geekbench scores. Today's scores are from when the phone was exhibiting this strange behavior of videos not playing.
Unfortunately, this has started happening randomly through the day (and not necessarily after a full charge). I have seen that even the camera just freezes or is non responsive during such an episode. So I guess it is some sort of video driver issue?
I restarted the phone in safe mode and checked but don't see this issue happening in that mode. I've uninstalled apps that I've installed over the past few days. Still not sure what's the issue.
I checked with Google support yesterday and they told me to check in safe mode (done) or else perform a factory reset. Not sure if paying 1000€ for a phone only to factory reset it within a month for a wired issue seems justified. I have the same apps on my 6 year old One plus 3 and face no problems whatsoever apart from the phone being slow.

griswaalt said:
Here are the screenshots of Geekbench scores. Today's scores are from when the phone was exhibiting this strange behavior of videos not playing.
Unfortunately, this has started happening randomly through the day (and not necessarily after a full charge). I have seen that even the camera just freezes or is non responsive during such an episode. So I guess it is some sort of video driver issue?
I restarted the phone in safe mode and checked but don't see this issue happening in that mode. I've uninstalled apps that I've installed over the past few days. Still not sure what's the issue.
I checked with Google support yesterday and they told me to check in safe mode (done) or else perform a factory reset. Not sure if paying 1000€ for a phone only to factory reset it within a month for a wired issue seems justified. I have the same apps on my 6 year old One plus 3 and face no problems whatsoever apart from the phone being slow.
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Click to collapse
Hey, I don't mean to be a stickler here or tell you what kind of experience to have.
As a guy who deals with a lot of tech issues, I would recommend a Factory Reset along with google.
Things happen, and not EVERY device is perfect, try not to be done with the phone over resetting. I know it can be a pain but all devices need it from time to time. I work in IT and you would not believe the number of times resetting fixed an issue.
The time for concern is when that does not fix the issue or you are having to do it across multiple patches of a phone.
TLDR; ELECTRONICS BE WEIRD