Purchased phone after 1 hour usage camera app says can not connect to camera. Only front camera seems to work
Is it possible to fix this issue
Try Disabling/Enabling the app from the settings app. If that does not help resolve your issue, try installing gcam from here:
https://drive.google.com/file/d/1WOdULwF-m4qrKOxhZyAMDkXKiFeFYZwj/view
Try this Version of GCAM and see if you have the same problem. You can also try third party camera apps from the play store if you have not done so. Let us know.
Good luck.
Is it even not able to connect after a reboot? If it's still acting that way after a reboot it could be something stuck in the data partition keeping it active (like something stuck in cache in the photos app or another app that can use the camera). So one thing that you can try is clearing the cache for the camera app.
You can check another app that can capture photos as well.
If another app has the hardware locked up (ie only one app can access the hardware at a time) this could happen but normally when the app is no longer in focus it should release the hardware unless the software is locked up.... but then generally killing the app and or clearing the cache should release it. ....
but reboot should most cases solve it. If it doesn't it'll present that way if the physical connection to the hardware is broken (physical defect or if the ribbon got broken or disconnected) and then is a return to retailer or factory warranty issue.
I've tried clearing cache and using another 3rd floor party app and none of them seem to fix the issue only the front camera seems to function and the back says cannot connect to camera
Usmam9812 said:
I've tried clearing cache and using another 3rd floor party app and none of them seem to fix the issue only the front camera seems to function and the back says cannot connect to camera
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Click to collapse
It may be a physical defect then. Take it back to the store and exchange for a new one.
Sent from my Phone using Tapatalk
Usmam9812 said:
I've tried clearing cache and using another 3rd floor party app and none of them seem to fix the issue only the front camera seems to function and the back says cannot connect to camera
Click to expand...
Click to collapse
Wait so other apps have no trouble communicating with the back camera except the razer camera app itself? Have you also tried facotry reset in settings or recovery?
Btw do not use factory images, they will void your warranty.
No 3rd parties seem to be able to communicate with the back camera. It worked for about an hour then said can't not communicate with camera
I'm having the same issue but mines the front and my phone only charges if I reboot the phone with a cable plugged in... I have emailed Razer waiting on response. This is my second Razer phone I'm not happy at all... I tried reinstalling 8.1.0 no fix I'm going to try and go back down to 7 see if that does anything Razer is a ****ty phone company...
Related
Just bought a new Nexus S [ GT-I9020T ] Factory Unlocked Sealed Phone. Got home, Did a full charge and started up the phone and followed the Initial Setup. First notification came up for a OTA upgrade to 2.34. Upgraded it. Everything was ok for couple of days.
Now! When i received a video call through Google talk the app was keep on crashing. Was not able to see any video or send any. Went into the camera app and it says Camera Error - Cannot connect to camera.
Read few threads and Googled the issue and tried the video chat with Qik, Fring etc and still had no luck.
Tried to restore/ wipe and it helped. The camera app worked and didn't see an error message. Until i tries to switch to front camera in the settings. Same Problem and the only thing solved it was a wipe/restore.
Tried to download a fresh 2.3.4 update and applied as an update instead of restore. Same issue, nothing changed.
I don't think it is a hardware issue. Has anyone else faced the same problem ? Is there a solution ? or is there a way to downgrade to the 2.3.3 firmware ?
Details in the Phone as of now
Model NO: Nexus S
Baseband Version: I9020XXKD1
Build Number: GRJ22
Please Help!
No one faced this problem?
techvin said:
No one faced this problem?
Click to expand...
Click to collapse
go the main phone settings, applications, manage applications, all, camera, clear data, then reboot. did that fix it?
simms22 said:
go the main phone settings, applications, manage applications, all, camera, clear data, then reboot. did that fix it?
Click to expand...
Click to collapse
Worked, thank you so much!
bighill89 said:
Worked, thank you so much!
Click to expand...
Click to collapse
sweet! works every time
Argh, problem is happening again. I don't want to have to Clear Data and Reboot every time I need to take a photo. Is there a long term solution? What's the cause of this anyway?
bighill89 said:
Argh, problem is happening again. I don't want to have to Clear Data and Reboot every time I need to take a photo. Is there a long term solution? What's the cause of this anyway?
Click to expand...
Click to collapse
corrupt data.
bighill89 said:
Argh, problem is happening again. I don't want to have to Clear Data and Reboot every time I need to take a photo. Is there a long term solution? What's the cause of this anyway?
Click to expand...
Click to collapse
you dont have to reboot.
simms22 said:
you dont have to reboot.
Click to expand...
Click to collapse
I tried force stopping the camera then clearing the data without a reboot, but it doesn't work. When I open the Camera app, the screen just goes black. I can press the Home button to exit.
Just did a factory reset. Back camera worked, but as soon as I switched to front camera, the app went black. I pressed the Home button. Then when I went back into the Camera app, it just said "Cannot connect to camera."
On the phone with Fido now to discuss repairs. I have a stock Nexus S with Fido, unrooted.
Wowzers, this is getting serious.
I rooted my phone, installed CM7 to see if it was a software problem, and still the same problem.
Now I unrooted my phone, locked the bootloader, and tomorrow I'll be giving it to Fido to send it to Samsung for warranty repair.
Help ?
I am having same problem with the frontal camera, after using video chat on messenger 1.4, I am running CM7. please help
meblacq said:
I am having same problem with the frontal camera, after using video chat on messenger 1.4, I am running CM7. please help
Click to expand...
Click to collapse
You might be **** out of luck dude. I just gave my phone to Fido to send to Samsung for warranty repair.
Hi,
Does anyone have an issue with XZP camera app? The camera app randomly crashes the phone quite often. I tried to clear the cache, make software repair and non of those options solved the problem. There was no issue in safe mode but maybe I didn't run the mode long enough to simulate the problem. I run 45.0.A.5.1 firmware version. No new update available for my version yet.
I have this problem too. Everytime I access camera from 3rd party app (E.g. Facebook, instagram, Manual Camera) My phone is unresponsive for minutes. Access camera from shutter button while phone is sleep can also cause this too.
Now I avoid this issue by took pictures with sony camera first and then browse it from 3rd party app.
But I experience the issue when I start the camera via hardware button also via original app shortcut
I have this problem as well, it doesn't happen every time but it happens often when I open the camera, the phone freezes and reboots. Does yours reboot or do you just force stop the camera app?
Yeah exactly, the phone reboots. How did you solve the problem. I tried to contact the Sony support but they recommended common procedures like clear cache and software repair (factory reset). None of those solutions helped at all
What model number do you have guys?
Sent from my G8142 using XDA-Developers Legacy app
I have G8141.
I also tried to find solution on Sony support forum but no one from the support team isn't interested:
https://talk.sonymobile.com/t5/Camera/Xperia-XZ-Premium-Camera-crashes-phone-often/td-p/1235611
Does anyone know if this is being seen on all firmware? I have the G8142 with Hong Kong firmware, I haven't heard my wife mention this issue and she has the G8142 with the US firmware.
I have a Germany Vodafone firmware having this issue
I've got the same problem on my Z1 compact. It comes with the braodcom security patch almost 2 weeks ago. Phone runs hot, freezes, reboots or needs to become rebooted.
Looks like there's no suggestions or solution so far. The best would be to flash another version of firmware. But since Munjeni has been banned there is no guide how to flash 2017 models and where to download the latest version of the flash tool. Any idea?
The problem seems to be solved after the last update 45.0.A.7.120. No camera crash past 3 days!
Today the camera crashed again So unfortunately the issue has not been solved!
nuficek said:
Today the camera crashed again So unfortunately the issue has not been solved!
Click to expand...
Click to collapse
i think the problem is not with camera app or software. please use in safe mode. if it is yes we can think its because of software. but my think is its because of 3rd party app. please try to think and uninstall the software's what you installed in latest.
i think this is the solution. not because of the camera app or Sony software issue
I got the same answer from Sony support. Since it's occasional bug it is very hard to find out which app can cause the issue. I tried to unistall most of apps. But sometimes it's very often and sometimes it takes 1 to 2 days to crash the camera. Should I only look for app with permision to camera or it can be any app even not using the camera?
i have this issue too, i got the phone like two days ago and i'm upset about this issue.However i tried yesterday to remove the sd card to see if it will help resolve the problem will my phone haven't crashed yet, it may be the source of the problem.
SomaCruz97 said:
i have this issue too, i got the phone like two days ago and i'm upset about this issue.However i tried yesterday to remove the sd card to see if it will help resolve the problem will my phone haven't crashed yet, it may be the source of the problem.
Click to expand...
Click to collapse
Interesting you say this as I was having issues with my SD card when it was used for camera photo storage... My Lexar 1000x 128gb card would work for a few days, then photos would become corrupted and camera crashing began.. not long after, games started having issues and not loading and even after rebooting the phone and wiping the apps cache/data, it would still crash. So I pulled the card, full reset the phone, and zero issues ever since.
I recently bought a Samsung 256gb Evo Plus microsd, and after a few weeks, zero issues. all good..
Hello,
i have a factory unlocked U11, US model running 8.0.0 security patch Dec 1st 2017
this patch was pushed to my device last week and since it installed the camera app is unable to start, nothing happens, i just get a msg: unable to start camera
using a 3rd party camera app produces the same result.
Has anyone encountered the same issue?
is there a way to resolve it? i wiped the cache by entering recovery mode, i would like to avoid doing a factory reset since i have a lot of data on the phone.
Does anyone have the apk for the HTC camera app for U11?
thank you
Remove the external sdcard if you have one, see if that has anything to do with it. If not then the problem is going to be in internal memory, most likely the data partition. Specifically /data/data/ which you cannot touch without s-off and root. A factory reset or wipe /data from recovery will fix it but you lose your data.
Check that the camera app has the permissions granted that it needs granted.
Remove all third party camera apps. One might not be releasing the camera when it closes.
Remove all the junk apps that are not from a reputable developer.
A factory reset will most likely fix the problem so start moving everything to external sd so you don't lose your photos etc and manually sync and remove your Google profile before you reset. Manually removing the profile will prevent the FRP lockout bug.
If none of these work then it is very possible that hardware failure has occurred.
u11 camera not opening
same problem am suffering rear camera is unable to open after installing new version.
and even playstore is also not opening please suggest me to rectify the problem
HELP!
Hi,
I've recently come across this issue and haven't found a way around it. I've factory reset, removed SD, disabled updates... Has there been a fix or workaround discovered? Thanks!
Same Problem here, the front camera works in the face book messenger app. the flash light also doesn't work. It says another app might be using it etc..
---------- Post added at 03:01 AM ---------- Previous post was at 02:58 AM ----------
Bastien_ said:
Hello,
i have a factory unlocked U11, US model running 8.0.0 security patch Dec 1st 2017
this patch was pushed to my device last week and since it installed the camera app is unable to start, nothing happens, i just get a msg: unable to start camera
using a 3rd party camera app produces the same result.
Has anyone encountered the same issue?
is there a way to resolve it? i wiped the cache by entering recovery mode, i would like to avoid doing a factory reset since i have a lot of data on the phone.
Does anyone have the apk for the HTC camera app for U11?
thank you
Click to expand...
Click to collapse
I have the same problem. Were you able to find a solution to this?
shearhead said:
Same Problem here, the front camera works in the face book messenger app. the flash light also doesn't work. It says another app might be using it etc..
---------- Post added at 03:01 AM ---------- Previous post was at 02:58 AM ----------
I have the same problem. Were you able to find a solution to this?
Click to expand...
Click to collapse
Exactly the same symptoms here... I was told to root the phone but Im too much of a simpleton to do it...
Has anyone got a simple way to achieve this? or another way of fixing this?
i have been looking at this issue as i have the same fault. it was a issue with the latest update and htc have said that the new update 9.0 due out soon will also fix the camera issue so hopefully this will sort out the problem i have not found any other way to fix this issue anywhere .. has any one else found any info on the thanks
Vitalkalel said:
i have been looking at this issue as i have the same fault. it was a issue with the latest update and htc have said that the new update 9.0 due out soon will also fix the camera issue so hopefully this will sort out the problem i have not found any other way to fix this issue anywhere .. has any one else found any info on the thanks
Click to expand...
Click to collapse
Your camera has been broken , the only solution is to replace, it has nothing to do with htc update
My camera was broken but it is only rear camera. How can I change camera configuration(by USB debugging because it was not rooted) to open camera app only in selfie mode?
francescoandrio said:
My camera was broken but it is only rear camera. How can I change camera configuration(by USB debugging because it was not rooted) to open camera app only in selfie mode?
Click to expand...
Click to collapse
Edit camera app and try to patch it by yourself. None would try this for you. Sorry
Sent from HTC U11
Does anyone have a solution for this, or is it a hardware fault?
I have also same problem quite annoying.
I am unable to use camera and flash, only front cam is working( when i use open camera)
Also tried flashing new rom but it did not help.
Did anyone found any solution to this problem ?
?
Appears to be a hardware fault ?
To HTC U11 Owners
Are you shown a "Unable to start camera" toast when you try to access your camera? You are not alone!
I've been having this issue since mid January 2019. I have been using my front camera on Snapchat as a make do.
Please go through this petition on change. org "/U11_unabletostartcamera" and sign it if you agree with my case, thank you.
same here, i tookd phone for fixing,it was a hardware of camera,, i replaced the
camera with new one, now works good start camera good
same here, i tookd phone for fixing,it was a hardware of camera,, i replaced the
camera with new one, now works good start camera good
Hi guys,
I've owned a Pixel 2 since Dec/17 (bought i the UK... so no warranty in Italy), two days ago I started having some trouble when using camera: phone hangs, camera can't get focus... but in the beginning a simple reboot fixed the problem...
This is until yesterday night, when the error worsened: now each time I start Camera application it force closes, even if I launch third party camera apps they crash...
So I tried clearing cache and data for Camera app, but still no luck.
I then tried to factory reset my phone, and reflash full factory image, but I'm still getting the error... sometimes the camera works but it's a rare event.
Has anyone ever experienced this issue? Is there a reset for the camera hw?
thanks
NightSky256 said:
Hi guys,
I've owned a Pixel 2 since Dec/17 (bought i the UK... so no warranty in Italy), two days ago I started having some trouble when using camera: phone hangs, camera can't get focus... but in the beginning a simple reboot fixed the problem...
This is until yesterday night, when the error worsened: now each time I start Camera application it force closes, even if I launch third party camera apps they crash...
So I tried clearing cache and data for Camera app, but still no luck.
I then tried to factory reset my phone, and reflash full factory image, but I'm still getting the error... sometimes the camera works but it's a rare event.
Has anyone ever experienced this issue? Is there a reset for the camera hw?
thanks
Click to expand...
Click to collapse
Years ago, I had the exact same problem with my S4. After trying all of the things you have, and a few others, I used the dialer code for the hardware test menu and found that the front camera had failed. Got a new one off Amazon, installed it, and everything was back to normal. I honestly don't know what, if there even is one, the code is for the Pixel 2, but I believe there are some apps that will do the same thing.
camera was broken... tried times and time to reset recovery and so on...
but the solution was to ask Google support, they replaced my Pixel 2 with a brand new one (full sealed box)
i was used to Samsung and tought it would be impossible...
Point for Google.
Hi XDA guys, I am Aaron pippen.. My phone first had an issue of camera has stopped working, I did everything among the solution that Google recommended, did a hard reset but all in vain. I opted for uninstalling and reinstalling the app but failed still. I did a hardware test on my phone and and a "camera not available" query popped upon camera test. How can I get through this bse I did everything even rebooting the phone in safety mode plus installing 3rd party camera apps, everything failed. Could this be a hardware issue?
Thank you.
Aaron Pippen.
pippenaaron said:
Hi XDA guys, I am Aaron pippen.. My phone first had an issue of camera has stopped working, I did everything among the solution that Google recommended, did a hard reset but all in vain. I opted for uninstalling and reinstalling the app but failed still. I did a hardware test on my phone and and a "camera not available" query popped upon camera test. How can I get through this bse I did everything even rebooting the phone in safety mode plus installing 3rd party camera apps, everything failed. Could this be a hardware issue?
Thank you.
Aaron Pippen.
Click to expand...
Click to collapse
Yes, more than likely a hardware issue. One other thing you can possibly try is to re-flash your stock firmware to repair any potentially corrupted software on your device. I know you did a hard reset but that doesn't fix corrupted software.
Sent from my SM-S767VL using Tapatalk
Almost certainly sounds like a hardware fault with the camera. But as suggested above, last resort would be to backup any data you need on your phone, then reflash the firmware, to see if that resolves the problem.
What phone is it?