Latest Chrome Update breaks Stock Email Reply Function - HTC U11 Questions & Answers

Try to reply to an email and "Mail has stopped working"
Uninstall Chrome updates and you can magically reply again
Based on my mere seconds of Googling it appears a bug have been reintroduced with Android System Webview (which is now integrated into Chrome and is no longer a standalone app)
Great work Google you f***in retards

Go to Playstore. Uninstall both Gmail and Chrome browser. Reinstall both again. I hope this works.

Sigh...
https://forum.xda-developers.com/u1...ast-stable-t3623657/post75807641#post75807641

Reported to HTC.
Now wait and see what happens

I've hit the same issue. Funny how it works, just when I'm traveling overseas and really need it more than usual. I'm trying to fix but not certain how to uninstall the Chrome update. Info I have basically seems to need to back out all upgrades.
Can we assume they will put out a fix for this?

Thanks for the info greatly received as my HTC U11 just packed up on emails. Did as you advised and back up and running, why do they mess with something that was working and never test it properly before releasing updates?

I have the same problem. I uninstalled Chrome updates and now HTC mail works again. However now Amazon Shopping and Underground doesn't work, requires update to System Webview which is now embedded in Chrome. So how can I revert Chrome to its previous update, since removing updates reverts it to HTC stock version?

HTC mail working well here, and Gmail too.
I don't have problems with Google Chrome! Is working well! Anyway, i don't use Chrome,. I'm using Samsung Internet Browser app with Adblock Plus for Samsung Internet Browse Safe on my HTC U11, because it's much, much faster than Chrome! My second browser is Firefox with sync Windows 10 bookmarks.

I had the same problem the other day on my u11 removed the latest chrome update. Worked fine for a day now I can't send and email or reply

I ran into the same issue. I uninstalled the Chrome update and am able to use the stock email app.

HTC reported it back to Google.
And Google likely will fix it in the next Chrome update

Android mail crashes with March 2018 Chrome release
After a week or two of not being able to reply or forward I uninstalled Chrome updates and low an behold mail worked.
Next day it stopped again so I disabled automatic updates and re-uninstalled Chrome updates and yes mail worked again.
Shame I cannot figure out what chrome version this is or even release date.

Looks like it is broken again? Cannot forward or reply to emails, but composing fresh to the same address results in a successful send. Otherwise it just errors out and says "unable to send messages"
Seriously FCUK HTC I am so tired of their bullish

HTC Official Support Position......... wait for patch and use another email client in the meantime................ FCUK this company!!!!!!!!!!!!!!!!!!!!!

longdongsilver said:
Looks like it is broken again? Cannot forward or reply to emails, but composing fresh to the same address results in a successful send. Otherwise it just errors out and says "unable to send messages"
Seriously FCUK HTC I am so tired of their bullish
Click to expand...
Click to collapse
It's seems to work fine here.
What Chrome and HTC Mail version do you have? I have 66.0.3359.126 and 10.70.1031252.

dgronjord said:
It's seems to work fine here.
What Chrome and HTC Mail version do you have? I have 66.0.3359.126 and 10.70.1031252.
Click to expand...
Click to collapse
Yes these are the versions I have as well. Noticed Android Webview is still at 61.x.x.x with Chrome installed, discovered I can disable chrome and enter the Beta program to get to Webview 66.x.x.x and the problem still exists. Replied and forwarded emails fail immediately, and will not send, but composing a new email works fine. Also tried setting up the gmail app to send/receive my POP3 emails and it had the exact same problem.... Sent and replied emails showed Failed when attempting to send

longdongsilver said:
Yes these are the versions I have as well. Noticed Android Webview is still at 61.x.x.x with Chrome installed, discovered I can disable chrome and enter the Beta program to get to Webview 66.x.x.x and the problem still exists. Replied and forwarded emails fail immediately, and will not send, but composing a new email works fine. Also tried setting up the gmail app to send/receive my POP3 emails and it had the exact same problem.... Sent and replied emails showed Failed when attempting to send
Click to expand...
Click to collapse
There is a HTC Mail 10.70.1035099 now. Might be worth testing.

This problem was fixed with the HTC Mail update

Related

Yahoo Mail Problems

Anyone else having problems with Yahoo mail syncing with the Das Bamf Sense 3 rom?
i'm also having trouble, and i've not rooted my tbolt yet.
My yahoo mail hasn't synced in three days. At first i thought i messed something up because i had just rooted my phone, however, it seems i am not alone with this problem. Sure wish a fix/solution was out there.
Yep
Sighlense said:
My yahoo mail hasn't synced in three days. At first i thought i messed something up because i had just rooted my phone, however, it seems i am not alone with this problem. Sure wish a fix/solution was out there.
Click to expand...
Click to collapse
I thought I was the only one having a problem. I'm not rooted either. Totally stock.
I don't think it matters whitch ron, I had to download yahoo app to get mail. They changed something on imap
Sent from my ADR6400L using XDA Premium App
Yeah, I usually check my mail on my phone every morning (stock ROM, stock Mail app). This morning it wasn't showing any new emails (despite the fact that I get emails from Newegg every day). I thought it might be an LTE thing, but it wasn't working on wifi, either. I cleared all my data, deleted the account on the Mail app. Tried again, and it was telling me how many messages were on the server, but it wouldn't download any of them.
Later, I force quit Mail and cleared it's data. Now instead of presenting a variety of account options, I have just Microsoft Exchange and Other listed. I picked other, put in my credentials, and it keeps coming back with an Authentication failed message.
It could be a problem on Yahoo's end
pennie57 said:
I don't think it matters whitch ron, I had to download yahoo app to get mail. They changed something on imap
Sent from my ADR6400L using XDA Premium App
Click to expand...
Click to collapse
i just tried their old pop settings also, with no better luck.
Count me as someone having a problem with this as well. I noticed it a week ago Saturday as I had just installed a new ROM and couldn't get Yahoo to sync.
Try this I've been using Mail and I think you might like it. Check it out from your Android phone:
http://market.android.com/search?q=pname:com.yahoo.mobile.client.android.mail
I got tired of the problems pretty sweet app or current old troublesum way..
Setting up IMAP on your mobile device To set up IMAP on your mobile device please use these settings:
Incoming Server -imap.mail.yahoo.com
Outgoing Server -smtp.mail.yahoo.com
Incoming Port -993 (requires SSL) Outgoing Port -465 (requires SSL/TLS)
Username: full email address (for example [email protected] or [email protected]) Password: the password you login to Yaho with. If you are having trouble setting up IMAP on your mobile device we recommend reviewing your phones instruction manual or contacting your mobile provider for support
Sent from my ADR6400L using XDA App
I'm having trouble synching on my TB and my wife's Incredible. Is this a fluke or is yahoo blocking IMAP on purpose?
So this will only apply for Yahoo mail. USE AT YOUR OWN RISK
[1] Turn off SSL and use port 110
or
[2] Set incoming server to pop.mail.yahoo.co.uk port with SSL on 995
Yahoo has apparently a bad or expired certificate which is why people are seeing all types of errors like "Invalid Login" or when adding account "Unauthorized User please try your user name and password again" ect ect.
Again use at your own risk this was information from Yahoo support.
iLLusive_ said:
So this will only apply for Yahoo mail. USE AT YOUR OWN RISK
[1] Turn off SSL and use port 110
or
[2] Set incoming server to pop.mail.yahoo.co.uk port with SSL on 995
Yahoo has apparently a bad or expired certificate which is why people are seeing all types of errors like "Invalid Login" or when adding account "Unauthorized User please try your user name and password again" ect ect.
Again use at your own risk this was information from Yahoo support.
Click to expand...
Click to collapse
That solution is for POP email, not IMAP. Big difference.
With that being said, I have no solution for IMAP. Using POP you'll be able to get your mail, it just won't be "pushed" to your phone.
well it works with cm7
didn't notice. I like the yahoo mail app better. More features and notifications on new messages.
the yahoo mail app is great...it has push notifications
Seems like this is a universal problem amongst carriers and devices. I'm surprised there hasn't been any press about this.
I called Verizon they said yahoo is updating there system so I think that messed
with HTC settings some how I used the yahoo mail from the market place
earlier today and it works fine and I know stock android email also works
on my back up cm7 stock I'm looking for stock email apk that would work
revolt1 said:
I called Verizon they said yahoo is updating there system so I think that messed
with HTC settings some how I used the yahoo mail from the market place
earlier today and it works fine and I know stock android email also works
on my back up cm7 stock I'm looking for stock email apk that would work
Click to expand...
Click to collapse
I was told the same thing by verizon rep as well :/
- i just got my thunderbolt sat. and after my initial yahoo setup
using the htc email app, it worked great however I ended up
installing a bamf rom and since then it has never worked.
I'm only able to send but not receive
if you can find a stock email apk that works please update us
I would really appreciate it.
Ok I fixed mine. Easy!
Downloaded Yahoo mail from the market. Installed but I never opened it or used it. It somehow fixed the settings for my htc mail app for Yahoo.
My Yahoo mail now pushes like it did before!
Sent from HTC Thunderbolt 4G

Yahoo Messenger problems for 3.2

I have one web development company. I use Google android os version 3.2 my problem is Yahoo Messenger atm?
Worked beautifully last night, but now this morning I'm unable to see any of my contacts' statuses, whether they're online or not, and completely unable to receive any messages.
People GET my messages, as I proved with my non-mobile Yahoo account. Tried logging out and logging back in, rebooting my EVO, uninstalling and reinstalling off the Market...nothing.
Even tried logging in via my iPad's Messenger app, but it worked flawlessly on there. Just Android seems to be having the issue currently, at least for me.
Anyone else? Plz Help
Thanks
Joyotto
esparkinfo

Uneditable contacts sync with hotmail for android...?

I've been using Hotmail since 1999 and recently I downloaded Hotmail for android app. Everything was smooth until I tried to enter a new contact, where I found that I cannot do that. Partially I mean. I can only enter the name field and nothing else. I cannot edit the synced contacts too.
because HTML mail was not possible with the default mail app in android and exchange in Hotmail, I used to forward my mail to Gmail and use the Gmail app.
I was very joyed with this app release and now facing this bug.
I googled but couldn't find any solution or similar bug reports.
Am I the only unlucky person or others have this problem too. I'd there any fix for this.
I have already tried removing and re-adding, uninstall and reinstall.
I am using cm7 on my wildlife.
Thank you in advance.
Sent from my HTC Wildfire using XDA Premium App
You are not alone! Still looking for a solution myself.
Have you tried using another email client and signing in through it?
Same problem here. Hotmail worked great through Activesync on Android, but this app is much nice. But contacts edit is not working at all !! And not found any fixes thus far.
-sony xperia arc w/stock kernel
Still to fix
Sorry to say that I am having the same issue. Have to been able to find a fix. Please let all know if anyone can figure this out.
Thanks.
Same problem here
I too have the same problem. I erased everything, tried with another gmail account, made sure to not sync anything with gmail, with no avail. This is a huge bug.
Response from Hotmail
So I contacted Hotmail about this issue. Here was there response:
"We aplogoize for the inconvenience that this may have caused you. Please understand that the ability to edit contacts on Hotmail app for Android phones is currently not available. However, our product team was already aware of it and a fix is being considered.
Thanks,
Windows Live"
Hopefully this fix will be soon.
How silly to create an app without editing capability... i have switched back to exchange. works seamlessly.
suketu15 said:
How silly to create an app without editing capability... i have switched back to exchange. works seamlessly.
Click to expand...
Click to collapse
No HTML mail with exchange on my Wildfire....
I'm looking for a solution to this one too. The Hotmail app is actually pretty good, but the inability to edit contacts is an odd bug.
Solution
I tried Contact Editor Free by dmfs in the Market. It lets you edit the hotmail contacts and sync them back up.
I've only tested it for about a minute, but it seems to work.
I gotta tell you.
I've done a research. Microsoft is aware of the issue since about November/December 2011. SEVEN (the actual manufacturer) confirms it and reports work in progress (in February/March?), an update to the app has been issues by the end of February but the issue has not been addressed and has not yet been resolved.
I used Microsoft's support forums to ask the question, how to sync the contacts then, if nothing works as intended.
One of forum's moderators confirmed the issue, another asked how did I exactly try to sync.
If you would be kind enough to visit the question page yourselves and click "I have that question too", I'd be thankful. Maybe they'd actually do something instead of constantly apologizing and confirming either the issue or the progress of the works...
I tried Contact Editor Free by dmfs in the Market like Joe USer and works ok
Microsoft ? SEVEN hotmail app
Microsoft + SEVEN app bugs. Please go here and vote:
answers.microsoft.com/en-us/windowslive/forum/hotmail-people/denmarks-biggest-microsoft-fan-comment-hotmail/ebd54002-2760-4e51-b9a0-578a2f9805f0
use Contact Editor free by Marten Gajda.
worked for me.
Don't know why I never noticed this before when I was using my Galaxy S2 but it hit me today on my Nexus 4. I was trying to find out why Bluetooth handsfree calling through my Garmin wasn't working and it is because the Garmin has all my contacts showing last name first even though they aren't presented that way on the phone. When I tried to view the contact directly through the Contacts app, I saw that it was showing last name first and I couldn't edit the contact to try and fix it.
We are what, over a year since this was first recorded here and still no fix other than a third party app? This wasn't an issue on my BlackBerry.
On top of that, it makes handsfree unusable since there seems to be no way to get the contacts to list with the first name first. The contacts are all fine on Outlook.com so something is getting messed up with how they are presented in Android.

Email app deletes Inbox contents during synch

Hi folks,
The native email app on my Verizon Galaxy S III is setup for POP3 send/receive with my ISP account, just as I've configured on prior phones. When it "syncs" email, anything in my Inbox on the phone literally disappears and new email is downloaded and shown in the Inbox. Sometimes, email sits on the phone for a day then is erased on the next synch.
I've tried turning off synch for this POP3 email under Settings -> Accounts, which seems to keep the Inbox populated longer than an hour or less, but nothing prevents emails from being removed up to a day after being received.
This behavior is unwanted and seems a bug - exact thing happens on our other GS3.
Ideas welcome.
UPDATE: I found a repeatable scenario for this symptom and reported it to Verizon Technical Support. This seems specific to email programs based on the stock ICS code for this phone. I have purchased Kaiten email as a workaround option (it's very good, IMHO - K-9 email is the earlier, still-free version of Kaiten, if you are interested to try).
- ooofest
The included email application also irks me as well; even when I set it to sync ONLY my inbox, it floods me with email from all my other folders, including the junk folder... And to top it off, it syncs waaay more than I tell it too..
Anyways back to your problem, have you tried clearing the email application's data? Perhaps starting fresh with the application might be what you need.
To do that, just to Settings -> Application Manager > Look for 'Email' , press it, and then hit "Clear Data".
When you launch email after that, it will be as if you first opened the application.
Hope that helps..
Thanks, we've tried clearing, deleting/reinstalling the accounts, etc. and no go. I've setup these same POP3 accounts on multiple devices in the past for all sorts of email clients and this is the first to wipe out prior emails before my eyes.
Email should be rather basic and is kind of essential, so a bug like this is odd.
I also don't understand what the Settings -> Accounts -> Email -> Synch checkbox is supposed to do in this case, since the Email app has settings to check for new email every 15 minutes and does so if I uncheck that box in the phone's Settings.
Unfortunately, I haven't found another email client - pay or free - which has a decent interface in comparison to this basic app. It seems stupid to pay for such a basic feature, so I'll phone this in to Verizon as another complaint about the phone (i.e., it won't be the first, unfortunately - I'm hoping this feedback gets to Samsung eventually), but am willing to try other clients just to get a clear, basic interface and solid operation.
- ooofest
Well, if your phone is rooted (it is much easier to do it now in less than five minutes), then you could also replace the stock email application with the aosp email application. It'S the email application that's on pure android. I find it much better than the included app.
yosterwp said:
Well, if your phone is rooted (it is much easier to do it now in less than five minutes), then you could also replace the stock email application with the aosp email application. It'S the email application that's on pure android. I find it much better than the included app.
Click to expand...
Click to collapse
Yeah, I've been avoiding root - even with the new procedure - in case the phone needed to go back in due to any h/w issues, since I had WiFi oddness in the first week (which has since gone away . . . even more odd). Just didn't feel like going through unrooting, etc. if returnable issues continued.
It might be what I need to do, though it can't hurt to give Verizon a call and report this app behavior.
- ooofest
I am having a somewhat similar situation. Using the stock email app on my S3, my inbox seems to be deleting any emails older than 1 week? I do have it set to "Never". Anyone else have this?
ricky babalu said:
I am having a somewhat similar situation. Using the stock email app on my S3, my inbox seems to be deleting any emails older than 1 week? I do have it set to "Never". Anyone else have this?
Click to expand...
Click to collapse
Yes, though this happens within 24 hours for both of our GS3 phones, despite the "Sync" values in Settings for each account.
I am literally seeing the emails disappear before my eyes on refreshes, as they don't even go into Trash. Something seems awfully amiss.
- ooofest
ooofest said:
Yes, though this happens within 24 hours for both of our GS3 phones, despite the "Sync" values in Settings for each account.
I am literally seeing the emails disappear before my eyes on refreshes, as they don't even go into Trash. Something seems awfully amiss.
- ooofest
Click to expand...
Click to collapse
I rely on my emails for business, so this is a huge issue for me.
I am going to give K-9 a try. I might also look into syncing my business account with Gmail using IMAP
yosterwp said:
Well, if your phone is rooted (it is much easier to do it now in less than five minutes), then you could also replace the stock email application with the aosp email application. It'S the email application that's on pure android. I find it much better than the included app.
Click to expand...
Click to collapse
Do you happen to have a link? Thank you
Dudenell said:
Do you happen to have a link? Thank you
Click to expand...
Click to collapse
Here you go: Click here
Don't forget to thank the op of that thread (too )
I decided to root the Galaxy S III (with the quick method), deleted the shipped email and exchange apps, installed the AOSP versions from ICS and . . . emails disappear from the InBox even faster, now. So, there's something odd going on, here.
I found a copy of the Verizon stock image for our phones, researched how to convert and mount the system.img.ext4 file contained therein, pulled out the Samsung SecEmail and Exchange .apk and .odex files, then recopied them into /system/app. Rebooting had my Samsung email working again, bugs and all.
So, now I'm going to unroot and call Verizon Support. Titanium backup had a backup of these apps, but when I uninstalled the apps from the phone . . . it also deleted the backups, apparently. Hm.
Thanks.
- ooofest
Definitely freaky behavior! I don’t have a phone with POP3 in front of me so I may not have the menu wording exact. I found that if you change Amount of Mail to Sync to “1 Month or 100 Emails” (it was the last option in the drop down box) it corrects the deleted email problem.
Hope this helps,
BigK52
I dont know if you want to go through this or not. I was having serious email issues also. stuff deleting, not receiving, not pushing...etc. I was rooted with a newly flashed Rom and thought maybe it was the Rom causing the issues. Everything on the Rom was working perfectly except this. I also use my email for work so it was important that it work correctly. I had just spent several hours setting my phone up but decided to wipe clean again and reflash. In my set up with Bean V5 it asks if I wanted to restore any emails already set up. the first time I pressed yes, this time I bypassed and instlled everything and prcedded manually not using auto. Everythign went through fine and my email and the rest of the software seems to be working just fine. It was a lot of work and wasted time but hopefully it will be worth it if all works well. Just a thought.
BigK52 said:
Definitely freaky behavior! I don’t have a phone with POP3 in front of me so I may not have the menu wording exact. I found that if you change Amount of Mail to Sync to “1 Month or 100 Emails” (it was the last option in the drop down box) it corrects the deleted email problem.
Click to expand...
Click to collapse
Thanks, it was one of the early options I tried here (actually, went with various values), but both phones still delete Inbox emails within 24 hours.
Yes, definitely freaky behavior.
- ooofest
1Android said:
. . . In my set up with Bean V5 it asks if I wanted to restore any emails already set up. the first time I pressed yes, this time I bypassed and instlled everything and prcedded manually not using auto. Everythign went through fine and my email and the rest of the software seems to be working just fine. It was a lot of work and wasted time but hopefully it will be worth it if all works well. Just a thought.
Click to expand...
Click to collapse
When I reinstalled the default Samsung email + Exchange APKs after backing out the AOSP versions, I went through "Manual" configuration this time . . . we'll see if that matters, but it really shouldn't. Thanks for the suggestion.
- ooofest
Ouch, it's still not working? If manually setting the settings doesn't work, perhaps it is an issue with the email service you are using... If there is a web interface for your email service, perhaps you have a setting for deleting a message after a certain amount of time or after you view a message. Perhaps that's the case?
Just a thought, I hope in the end it all works out for you
Sent from my SCH-I535 using xda app-developers app
Yeah, it's rather odd. I tried our Droid Incredible, Incredible 2 and Galaxy Tab (all on Gingerbread) yesterday, with no problems retaining our POP3 emails.
Seems to be a POP3 issue related to the ICS email client. Testing with a Play email replacement today . . .
- ooofest
OK, while on the phone with Verizon Support, I figured out a repeatable problem scenario:
Setup a POP3 account using the default Email app
Pull down emails from your server using POP3. There will be new emails in your phone's local Inbox and you can do anything you like with them (i.e., all functionality is enabled and operates as expected).
At this point, you can sync/refresh the Inbox for your POP3 account as much as you want and the emails you downloaded remain local to the phone.
Delete some or all of the previously downloaded emails from the server. This happens sporadically in our case, because only our PCs delete emails from the mail server at various points in the day, but our phones poll for new emails every 15 minutes.
You can still sync/refresh the Inbox for your POP3 account as much as you want and the emails you downloaded remain local to the phone.
Send a new email to your account, i.e., place a new email on the server.
Refresh your account's Inbox on the phone by either re-opening the closed Email program or hitting the little refresh circle in the upper right corner while viewing the Inbox.
Your new email will be downloaded from the server. And, all emails that were deleted from the server will disappear from your Inbox.
So, the local Inbox disappearances only happen for emails that were deleted from the server, during a synch that brings a new email to the Inbox from that same POP3 server.
I reported this scenario to Verizon Technical Support for submission to Samsung.
There may be other repeatable scenarios which cause local Inbox emails to disappear from the stock Email app, but I am not yet aware of them.
They had another report of the same issue, with only recommended workaround being the installation of a new POP3-supporting Email app (they suggested K-9).
- ooofest
ooofest said:
They had another report of the same issue, with only recommended workaround being the installation of a new POP3-supporting Email app (they suggested K-9).
Click to expand...
Click to collapse
I can tell you K9 won't work, either. It also deletes all your emails that aren't on the server once you sync just as the stock app does, however I didn't try K9 with the stock email app deleted so who knows? I guess I'll give it a try with the stock app deleted and report back.
I'll be following this thread, meanwhile I'll probably re-activate my Thunderbolt or my old BlackBerry because, unfortunately, I cannot live with this bug.
UPDATE: Use Titanium BU to remove email app(s), reboot and install Aqua Mail, it retains emails after they are deleted on the server!
This means TOUGH LUCK, ebay people, my Galaxy S3 is NOT FOR SALE!
xs11e said:
I can tell you K9 won't work, either. It also deletes all your emails that aren't on the server once you sync just as the stock app does, however I didn't try K9 with the stock email app deleted so who knows? I guess I'll give it a try with the stock app deleted and report back.
I'll be following this thread, meanwhile I'll probably re-activate my Thunderbolt or my old BlackBerry because, unfortunately, I cannot live with this bug.
Click to expand...
Click to collapse
I've moved to the purchased Kaiten email app - from the author of K-9 - and it works great. Respects the settings for each account and there have been no unexpected actions. UI is solid, too.
- ooofest

Issue with SW2, Gmail and 4.3 (Sony response)

I had been using the stock SW2 Gmail extension as my mail email "go-to" app when I first got my SW2 when I was still running a custom 4.1.2 ROM (BoneStock 3.4) on my rooted GS3. It was a sorta convoluted process, since I had my Comcast email go to my Gmail account, and then I was able to ead all emails via the Gmail extension. After a while I changed the ROM on my GS3 to a TW4.3 ROM (MOAR 7.1), in part to work better with WatchIt (I was having difficulties getting WatchIt to work with my 4.1.2 ROM).
The good news was WatchiIt was working fine with 4.3, but the ad new was the SW2 was now no longer able to work with the Gmail extension. I would try to use the Gmail extension (install Gmail extension, add my Gmail account to my phone as directed, go to my watch and press Gmail icon, I get an error message that says: "Unfortunately Gmail - Smart Extras tm has stopped. You can report it (which I did, it sends a message to Google) or you can clicjk OK." After you click OK, the same error message reappears. I then uninstalled the extension.
So to make it read emails, I installed K9 on my phone, and then had K9 read my Gmail email. Then have the K9 extension read the emails on my watch. What was a convoluted route became even more convoluted: Comcast, to Gmail, to K9, to the K9 extension. All because (1) Sony is trying to get SW2 watch customers to buy Sony phones by having the stock email extension on SW2 only work with Sony phones (and thus,eliminate the most direct way of reading email on the SW2) and (2) the Gmail extension doesn't work with 4.3 (at least my 4.3 phone).
So I posted the question on the Sony consumer customer support community age. A few community members offered up suggestions (uninstall/reinstall extension, go to SUS to make sure I am on latest firmware/SW, etc) all without any improvement.
I then emailed Sony support. And after a request for me to resend them an email describing the prolem, I received this answer:
hank you for contacting Sony Xperia Support.
Unfortunately, there are still some problems regarding Android 4.3. Our technical department is already working on this issue to make sure that all problems can be fixed really fast. Until then, we just hope that you are a little bit more patient on this case.
Please contact Sony Xperia Support again if we can assist you further. Feel free to visit our website: On www.sonymobile.com you will always get the latest news and interesting content.
Please send emails to the following adress: [email protected]. The Service Request ID provided in the subject of this message is exclusively for inquiries which are directly associated with this case. Please note that the request is closed automatically five days after you received our answer.
Click to expand...
Click to collapse
So, at least they respond and answer emails. Hopefully they are also working on resolving 4.3 issues. But anyone having a problem related to 4.3, hope this helps.
4.2.2 and mee too have unfortunately gmail extras has stopped... " but after the Gmail App is working. So for me is only an irritating popup
Inviato dal mio V370 utilizzando Tapatalk
I've never had that much trouble the GMail extension of stock 4.4.2 on my N5. It can be a little finicky at times, but the vast majority of the time it works great. Only glaring issue I had with it was last week when Google through a fit for those couple hours. Other than that, it was working fine.
It's interesting to see Sony's response though, they're Sony and should have no problems dealing with Android 4.3, let alone 4.4. It's a shame that it seems some of Sony's sleeping successes such as this are going unnoticed by the company and resources.
Awesome news... i just changed my custom 4.3 ROM from MOAR 7.1 to CleanROM 8.0 (a new TW-based 4.3 ROM), and on this one the Gmail extension works. So now I can simply go from my Comcast email account to Gmail, and read the mail using the stock Gmail extension. Works so much better, as emails are separated and the extension interface is a lot cleaner.
The other extensions I typically use all seem t work with this 4.3 ROM (haven't had a sports or score notification yet). But facebook and twitter extensions work, as does the photo viewer.

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