The dumb thing messed after the warranty expired it's boot looping, but I can get it to do a full eraser but then starts up and stays on the LG logo can't root it cause I can't give Root program access to rom cause of its set as charge only after wiping it. Any ideas how to access or force root it? I can't get it to safe mode either. It is the H900.
Thank you in advance for your help.
LG has extended the warranty to 27 months from the purchase date, or 30 months from date of manufacture. Without a receipt they will go from the date of manufacture by using your IMEI number. That's how I had mine repaired.
KGatLC said:
LG has extended the warranty to 27 months from the purchase date, or 30 months from date of manufacture. Without a receipt they will go from the date of manufacture by using your IMEI number. That's how I had mine repaired.
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That sounds like hardware failure my friend. if you have no warranty then you can try heating up those EMMC chips. It sometimes works.
Related
I have a nexus 5 rooted with stock rom and kernel and stock recovery+ xposed+GravityBox and some other xposed modules.
this happened sunday and again today.
I unlocked the screen and then the screen looked like that:
even on reboot the screen still was with the pixel snow
and after a few minutes of locking and unlocking repeatedly the screen turned OK again.
couldn't find a lot of information online.
does anyone knows why has this happened?
has someone experienced this kind of failure?
any advice?
thanks.
It's a hardware failure. Most probably the screen or the Flex cable went bad. It can only be solved by replacing it.
Definitely a hardware fault.... Had exactly the same screen on my n86 when the repair guyz told me that flex cable was damaged...
thanks..
the problem is I bought the phone on ebay and had it sent to my uncle who was in the states for a business trip and then he brought it to me when he finished his trip.
I'm not from the US so I don't know who should I complain to :\
sending it back to the US and **** will take a lot of time and probably money
rozin said:
thanks..
the problem is I bought the phone on ebay and had it sent to my uncle who was in the states for a business trip and then he brought it to me when he finished his trip.
I'm not from the US so I don't know who should I complain to :\
sending it back to the US and **** will take a lot of time and probably money
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Totally depends on the device's IMEI. If the IMEI if not of the country you're residing in, warranty goes out of the window. In any case, you need to send it in to get it fixed whether it's under warranty or not.
Good Luck :good:
vin4yak said:
Totally depends on the device's IMEI. If the IMEI if not of the country you're residing in, warranty goes out of the window. In any case, you need to send it in to get it fixed whether it's under warranty or not.
Good Luck :good:
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Changing the flex cable won't cost alot...
If the screen is damaged (i hope its not) it will hurt...
So best is to get it done from local lg service center ..as u have no warranty by any means
Wrong post quoted
I know now that this was completely stupid. Now, after booting the phone, the phone setup crashes after the Google account settings and loops back to the LG language/accessibility screen. I had placed a system.img on the root of internal storage prior to factory resetting, but that is now gone evidently. Could someone please assist me in getting the phone back to a factory state? Thanks in advance and I'm more than happy to buy someone a beer, doughnut, breakfast, etc.... I'm embarrassed.
which model and firmware version do you have?
you may be able to use a KDZ to restore your device
Not stupid, it happens sometimes, besides you're most probably still in good shape since you can boot to system . You can try one more factory reset or flash KDZ like X1ras said and re-root. That is assuming you're on 5.1.1PR, I'm not sure if there are KDZ's available for AT&T.
I'm on AT&T firmware version 511x. I checked out the thread detailing the process for flashing 511PR KDZ, but it clearly stated that attempting to do so on a phone with my firmware would yield a bricked device. I can receive calls and access settings, but MTP doesn't seem to be available and there is no option for a factory reset in the security section.
There shouldn't be problem with standard recovery method. Instal USB drivers and LG Mobile Support Tool from LG Website, turn off your phone and plug it to your pc while holding volume up button. U will boot into download mode, then just start LGMST and go for options -> recovery or something like that. It will download proper KDZ from internet and flash it afterwards.
For some reason, I didn't think LGMST didn't work with the G Flex 2. I wish I had read this earlier, as I sent the phone off to LG to be re-flashed. I hope they don't charge me for this, but we'll see. The lesson I'm taking from this boondoggle is to be more patient and deliberate when tampering with my devices. I failed to account for the difference in modifying the GF2 and my previously owned Nexus devices.
txsouthpaw said:
For some reason, I didn't think LGMST didn't work with the G Flex 2. I wish I had read this earlier, as I sent the phone off to LG to be re-flashed. I hope they don't charge me for this, but we'll see. The lesson I'm taking from this boondoggle is to be more patient and deliberate when tampering with my devices. I failed to account for the difference in modifying the GF2 and my previously owned Nexus devices.
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Yeah that's the best thing about Nexus devices, you can always bring them back to life.
I'm curious to see if LG will charge you anything...let us know what happens
Flex 2 is mine 4th LG device and i was always using LGMST to bring them back to life. Sadly previous ones had unlocked bootloader unlike flex 2 :/ I would really like to see custom mods on flex 2 as this device is really powerful and will last for few years atleast. But that's not the topic. Hope u will get your flex 2 back soon
Thanks for the support and insight. I will reply back with details / costs surrounding the repair. I'm lucky in that I'm located in Dallas and the repair facility is in N. Fort Worth. I hope that contributes to a quick turnaround (shipping is overnight both ways). For whatever it's worth, thus far I have found LG very easy to deal with. I made a call and within 10 minutes had an email with instructions and a prepaid FedEx label. They do take care of shipping both ways.
txsouthpaw said:
Thanks for the support and insight. I will reply back with details / costs surrounding the repair. I'm lucky in that I'm located in Dallas and the repair facility is in N. Fort Worth. I hope that contributes to a quick turnaround (shipping is overnight both ways). For whatever it's worth, thus far I have found LG very easy to deal with. I made a call and within 10 minutes had an email with instructions and a prepaid FedEx label. They do take care of shipping both ways.
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Same as in Poland, there is free door-to-door warranty, i did send my Flex 2 two times for warranty and it took them 1 day to deliver it by DHL to LG Service across the country, second day to repair and third day to deliver it back
It doesn't appear that there will be any charge for the repairs. LG provides a repair tracker that tracks the stages of the service. As soon as the phone arrived at the facility and was formally received by LG, the "awaiting payment" indicator disappeared. The tracker states that the phone has been diagnosed and that it is currently being repaired. Hopefully, I'll have it back on Wed. Thus far, LG's warranty service has been nothing but impressive.
If some of you can get device back from LG service centre in a few days then you're lucky to have this. Last time I sent it to them it took up almost 30 days before getting the device back. So now I am very careful about what I'm doing.
enzo_cz said:
If some of you can get device back from LG service centre in a few days then you're lucky to have this. Last time I sent it to them it took up almost 30 days before getting the device back. So now I am very careful about what I'm doing.
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I agree. I hated to have to send the phone to be repaired, but I can at least confirm that there will in fact be no charge for the repair. The phone was shipped back out to me yesterday and should be here today or tomorrow. I'm eagerly awaiting it's return as the ZTE Obsidian that I have been using in the interim is dreadful.
The phone arrived back today and it has been updated to V.511z. Everything is working great and I'm very pleased to have only been without it for 6 days as well as the fact that I didn't have to pay a cent.
Over the last month my note 4 which is now 13 months into my 2 year contract has been freezing constantly and restarting over and over. Even though my phone was in check and nothing suggesting it was full or struggling.
So I rooted the phone and added a rom/kernal. But the freezing and restarts continued.
I contacted Samsung and found out I'm still within my 2 year warranty which I thought was only 1 year. They told me to bring the phone into a Samsung shop where they'll either repair or replace the motherboard.
But the problem i have is that my phone is now rooted.
Which means warranty is now void.
Is there a way of me reversing thus so that I can take the phone to get repaired/replaced.
The rom/kernal I installed was NAMELESS which is what lots seems to be using right now.
Was added via odin just like suggested in the instructions.
I'm hearing that it's possible but something about the knox count will be shown once it goes into Samsung for repair.
Is there a way around this?
Hello Everyone, I am Extremely new to posting on XDA so I am not sure if there is a standard or not. Basically The Problem I am having is that the Screen randomly turns black and does not turn back on unless connected to the charger for about a minute. I know that the phone does not die as both the digitizer and speaker continue to function. I have Tried:
-Software Initialization in SmartSwitch
-Factory Reset in Settings
-Factory Reset through Recovery Menu
-Odin reset Image 5.1.1 and 6.0.1
I also can not turn it into the Samsung Service Center as I already replaced the back of the phone in attempt to reseat the lcd/digitizer cable. If Anyone has any experience or insight into this I would fully Appreciate it. Thank You.
mrunlockedtech said:
Hello Everyone, I am Extremely new to posting on XDA so I am not sure if there is a standard or not. Basically The Problem I am having is that the Screen randomly turns black and does not turn back on unless connected to the charger for about a minute. I know that the phone does not die as both the digitizer and speaker continue to function. I have Tried:
-Software Initialization in SmartSwitch
-Factory Reset in Settings
-Factory Reset through Recovery Menu
-Odin reset Image 5.1.1 and 6.0.1
I also can not turn it into the Samsung Service Center as I already replaced the back of the phone in attempt to reseat the lcd/digitizer cable. If Anyone has any experience or insight into this I would fully Appreciate it. Thank You.
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Does your phone function 100% as designed (i.e. are you able to use your phone) while it is turned on or does your phone gets frozen?
Is your phone still under warranty? If your phone is still under warrant call or online chat with support and get a shipping label and send it for repairs. There is no need to inform the support about what happen to your phone before. If support determines that your warranty is void they will provide a quote to repair your phone. Also you can dispute the claim that your warranty is void. If you decide not to repair the phone they will ship it back to you for free. So you have nothing to lose but a lot to gain by send your phone for repairs under warrant.
I observe that many members post questions but seems to bee too busy don't care to provide an update in this forum once the issue is resolved. Hence kindly update us of your progress as it will expand our collective knowledge.
This seems to be a common problem and it a known main board defect. I have a similar issue and I have to send for repair after I return to the US from my vacation.
Update-June 19,2016
utsc said:
Does your phone function 100% as designed (i.e. are you able to use your phone) while it is turned on or does your phone gets frozen?
Is your phone still under warranty? If your phone is still under warrant call or online chat with support and get a shipping label and send it for repairs. There is no need to inform the support about what happen to your phone before. If support determines that your warranty is void they will provide a quote to repair your phone. Also you can dispute the claim that your warranty is void. If you decide not to repair the phone they will ship it back to you for free. So you have nothing to lose but a lot to gain by send your phone for repairs under warrant.
I observe that many members post questions but seems to bee too busy don't care to provide an update in this forum once the issue is resolved. Hence kindly update us of your progress as it will expand our collective knowledge.
This seems to be a common problem and it a known main board defect. I have a similar issue and I have to send for repair after I return to the US from my vacation.
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Okay so I retried updating it without a reset within smartswitch and so far it hasn't turned off. Also If I did want to Ship the Phone, Will they accept warranty if there is a small crack in the bottom right of the back glass. BTW Thanks you for the reply.
mrunlockedtech said:
Okay so I retried updating it without a reset within smartswitch and so far it hasn't turned off. Also If I did want to Ship the Phone, Will they accept warranty if there is a small crack in the bottom right of the back glass. BTW Thanks you for the reply.
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In my opinion that should not void warranty (not a water damage - you could always claim that you're phone fell).
As I said if the repairs are not covered under warranty they will give you a ridiculousness high quote to repair it out of warranty and you could decline and they will ship it back to you at no cost to you. So on the downside you have nothing to lose and you will get back your phone as is but on the upside you might get lucky and get it fixed for fee
utsc said:
In my opinion that should not void warranty (not a water damage - you could always claim that you're phone fell).
As I said if the repairs are not covered under warranty they will give you a ridiculousness high quote to repair it out of warranty and you could decline and they will ship it back to you at no cost to you. So on the downside you have nothing to lose and you will get back your phone as is but on the upside you might get lucky and get it fixed for fee
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Okay so It worked for a couple of days ,but again did the same thing. I guess I jinxed It. I am in the process of opening a ticket on live chat
mrunlockedtech said:
Okay so It worked for a couple of days ,but again did the same thing. I guess I jinxed It. I am in the process of opening a ticket on live chat
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Update(June 21, 2016)- Samsung Gave a Free Label For UPS 2nd Day Air A.M. The service center they are shipping it to is only about 15 minutes away, but I am just going to utilize the label.
mrunlockedtech said:
Update(June 21, 2016)- Samsung Gave a Free Label For UPS 2nd Day Air A.M. The service center they are shipping it to is only about 15 minutes away, but I am just going to utilize the label.
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Ok so they had my phone since Friday, but said they received it Monday. I found out today that the back glass did cause it to not be in warranty. Fortunately, they have already sent it back to me and it should be back tomorrow. Hopefully they tried some software trick and it fixed it. Fingers crossed!
Ok so They gave me a free box with some packaging(samsung). Looks like they didn't even touch the phone as it was not factory reset.
I have 2 LG V10s. Let’s call them His and Hers. Both are manufactured Oct. 2015 and bought on Swappa in Jan 2016. His was bought from original owner. Hers was bought from second owner who also bought it from Swappa. Both are genuine T-Mobile not LG promos so both IMEIs are in T-Mobile’s database. Both permanently unlocked with T-Mobile unlock app right after purchase. Both are bootloader unlocked, rooted, TWRP installed running debloated stock MM ROM but that doesn’t matter as you’ll see later.
His V10 shown first signs of bootloop around May 2017 when the phone would randomly lose SIM card and reboots itself. At first it was about once a week then once a day then to 2-3 times a day. At mid June 2017, permanent bootloop. Placed in storage closet ever since.
Her V10 was working perfectly til October 2017. The phone shuts off by itself and stuck in permanent bootloop. She tried reviving the phone by freezing it for 30 minutes several times. Each time the phone would boot to home screen then shuts off. She decided to leave it in the freezer overnight. The next day, the phone’s completely dead; no vibrate, no LG logo, not even charging works. I guess the condensation really killed the phone.
No repair shop in town would touch either V10. On Nov. 14th, (2 years after original purchase and 1 year after warranty expired) he send her V10 to LG repair ship as a test run. If it cost less than $100, he’ll pay. If it cost over $100, he’ll pay the diagnostic fees and have the phone ship back. He entered “stuck in bootloop and now the phone won’t boot at all” as reason and attached a screenshot of the Swappa buyer page as sales receipt. The Swappa buyer page has no IMEI info, only buyer info, price and date and a stock picture of the V10. A print out of the same page was included in the package as receipt. LG received the phone on Nov 20th, REPAIRED IT AT NO COST!!! then sent it back out.
I received her V10 back from LG. It’s the same phone as the one I sent out so they didn’t replace the whole phone. LG replaced the motherboard and reprogramed the new board with original IMEI. The repair slip states that the phone is not charging as reason and replace board as the repair.
I turn on the phone and “erase” quickly flashed on the screen and the phone blacked out again then proceed to reboot the phone. After quickly setting up the phone I removed the battery and inserted my AT&T SIM card and rebooted the phone. The drop down notification showed “network locked” I figured since I paid to have the phone unlocked last year and the new board has the same IMEI as the old board, T-Mobile should have kept the IMEI eligible for unlock. I fired up the unlock app and proceeded to permanently unlock the phone. To my surprise it failed. Then I read the rest of the message and it says that it failed because the phone’s already permanently unlocked. The drop down notification still shows network locked. I rebooted the phone and now shows AT&T. The repaired phone is shipped with 30C Nougat firmware.
After sending her V10 to LG, he attempted to temporarily fix his V10 to at least try to backup some files. Bad idea BTW. He googled on how to temporarily fix V10 bootloop. He took the phone apart down to the motherboard. He tried the hair dryer and it didn’t work. He tried the iron and it didn’t work. Maybe it needs more heat. He fired up his rework station and set the heat gun to 410F and heat up the CPU for a couple of minutes. He really killed the phone. The solder on the CPU oozed out side of the CPU. The CPU peeled off the motherboard slightly where he can see the CPU pins. Other components around the CPU shows signs of extreme overheating.
He put the phone back together and send it to LG. LG received it on Nov 30th, repaired it the same day and shipped it out the same day. It should be here on the 6th.
If you have the V10 and it’s bootlooping, it doesn’t matter if it’s rooted, bootloader unlocked, or where you bought it as long as you can show receipt, there’s a good chance LG will fix it. Act soon because I don’t know how long LG has extended the warranty to.
Good Luck
I replaced my V10's first MB with a eBay bought MB would that count as a receipt... ? lol...