Samsung SM-G920W8 APN/Roaming Issues - Galaxy S6 Q&A, Help & Troubleshooting

I have a Samsung Galaxy S6 (SM-G920W8; I have not rooted or installed any custom OS; it's running Nougat 7.0) that was previously locked to Telus (Canada) and I had it unlocked in December. Since then, it was worked fine with SpeakOutWireless (7-Eleven) for texting and calling (no data). Recently, I purchased a roaming data-only SIM from KeepGo. I cannot, for the life of me, get it to work. The SIM itself is fine. It works in my husband's Galaxy Core LTE.
So the way KeepGo works, is I have to put in an APN. When I get to the "Access Point Names" screen, I get an error that states: "Unable to view the access point name settings. Access is restricted for the current user profile." I don't have any kind of user profiles set up on my phone. So I go to "Add" anyway, and I add my APN. If I choose "GID" for MVNO, it saves to where the APN's are listed and I can see my APN. If I choose anything else (such as "None"), it disappears and I can't see the list. At first, when I chose "None," the APN in the list was no longer visible (shows that "unable to view" error), but my data actually worked! Then, a couple of hours later, it no longer worked. I tried resetting APN so it erased what was there (because I couldn't see it to modify or delete it), and I tried again, and no matter what I do, I can no longer get data. I also tried a factory reset, and it made no difference. Also, to note, it shows the network just fine (whether Bell, Rogers or Telus; they use all three providers). It just can't register on the network.
I have contacted KeepGo, Samsung, and Telus, and can't get anywhere with any of them. Any ideas as to what the solution is?

Related

No 3G icon or data connection

Hello everyone,
I got my Captivate yesterday shipped from letstalk.com. Everything with it has been working well, except I don't get a data connection with it at all, except WiFi.
As instructed by the sticker on the box the sim I am using is from my old phone, a Samsung SGH-A707 flip phone. The sim is a little over two years old. When the sim is in that phone, I get a 3G icon immediately.
I have tried turning the phone off, leaving it for several minutes, turning it back on again. Also removing the battery.
When I go to Settings, Wireless and Networks, Mobile Networks, Access Point Names, I see ATT WAP listed. I have tried adding another Access Point Network based on settings seen elsewhere in this forum which differed slightly by specifying a username and password, and not having the proxy and port set. But selecting this other APN has no change.
When I go to Network Operators all I see is an unselectable 'Default Setup' item. Others have reported seeing network connection information there, can anyone confirm on their Captivate?
Checking or unchecking 'Data roaming' does not seem to have any effect.
Under Settings, About Phone, Status the Mobile Network Type is listed as 'HSDPA' but Mobile Network State is 'Disconnected'.
LetsTalk are sending me a new SIM to try, but since I get a 3G connection on my old phone my suspicion is that this is a phone problem.
Does anyone have any other ideas though? Any help would be much appreciated.
Wow well you found something I hadn't yet. There was some talk about whether the captivate did hsdpa or not.. and according to the setting you looked at, it does. In that setting does it show your network is on aT&T? You shouldn't have to create a new APN, the default one should work. Sure you don't have the phone in airplane mode? I'm sure that's a stupid question, just asking.
If you don't have a 3G sim card I hear 3G wont work. You can get a new sim from ATT for free. Oh and about hsdpa ATT disables that Icon and uses a 3G one. I seen a test somewhere with two dif phones one with a 3G icon and one with the H getting the same speeds.
radi0chik said:
Wow well you found something I hadn't yet. There was some talk about whether the captivate did hsdpa or not.. and according to the setting you looked at, it does. In that setting does it show your network is on aT&T? You shouldn't have to create a new APN, the default one should work. Sure you don't have the phone in airplane mode? I'm sure that's a stupid question, just asking.
Click to expand...
Click to collapse
Yeah it shows AT&T under Network.
Nope, not in airplane mode, but thanks for checking, I'd rather you'd assume I was stupid than not ask me the question!
YellowGTO said:
If you don't have a 3G sim card I hear 3G wont work. You can get a new sim from ATT for free. Oh and about hsdpa ATT disables that Icon and uses a 3G one. I seen a test somewhere with two dif phones one with a 3G icon and one with the H getting the same speeds.
Click to expand...
Click to collapse
It is a 3G sim, at least that's what it is labeled as. Like I said I (apparently) got a 3G signal on my old phone. And a new sim is on the way.
on the sim does it say 3G with flames around it lol (thats how my last sim was and it was 3G)
I went to the ATT store to get my captivate. I had an old sim ATT logo with flames that worked in a N1, N97, Bold 9700 and iPhone. I too showed no 3G. They had to replace my sim and it started working. They couldn't explain it.
-JChao
labbu63 said:
on the sim does it say 3G with flames around it lol (thats how my last sim was and it was 3G)
Click to expand...
Click to collapse
That's the one, flames and 3G.
jiayi345 said:
I went to the ATT store to get my captivate. I had an old sim ATT logo with flames that worked in a N1, N97, Bold 9700 and iPhone. I too showed no 3G. They had to replace my sim and it started working. They couldn't explain it.
-JChao
Click to expand...
Click to collapse
Great, that gives me some hope the new sim that is on the way could fix it, thanks!
I had this problem as well. This fix worked for me:
Settings > Wireless and network > Mobile Networks
Check both boxes
- Use packet data
- Data roaming
ATT / Captivate Android 2.2
Hope this helps,
Did you find a solution for this? I'm having the exact same problem with my Captivate. No 3G icon and no packet data connection or mms. When I try to go to a page it immediately gives me the "not found: check your data connection" page, and when I try to send a mms, the 3G icon appears like if it was trying to connect and send it and then disappears when the message fails to send.
I just updated to 2.2 today and I no longer have 3G as well.
just an FYI as long as wifi is turned on you will not see the 3g icon.
I have noticed that when you turn wifi off you generally will not see the 3g icon until you do something with the phone that requires data connections
Turn off wifi and try opening a website via browser...the 3G icon should pop-up automatically at that point
scottlinux said:
I had this problem as well. This fix worked for me:
Settings > Wireless and network > Mobile Networks
Check both boxes
- Use packet data
- Data roaming
ATT / Captivate Android 2.2
Hope this helps,
Click to expand...
Click to collapse
Hello sir, I tried this and now i have 3G(icon popped up and internet/mms works) but am i incurring roaming charges?
For me even that's not working, I think my stupid phone is broken.
When I got a refub'ed Captivate for my partner via AT&T online store since it was only $49, I followed the instructions that came on the box, and everything worked except no 3G/data. So thinking that it might be because of a refurb'ed unit, I called AT&T. They told me to bring it into a corp office store. Fortunately, there's one right down the street from me. I took it in, they fiddled with it for about an hour, including swapping 3 different SIMs, and told me that it was a defective phone. I asked then how do I get a replacement. The rep told me to contact cust service for them to ship a replacement out and it'll include instruction to ship the defective one back since they can't replace refurb unit there at the store. So I went out to my car, called the cust service. The cust service rep told me that I have to send the defective one in first before they'll send me a replacement. I got angry and I went right back in the store, grabbed the rep that was helping me out and told him to please talk to the cust service rep to work things out because I'm not leaving the store until it's resolved. So they talked on the phone for about another 30 min. Then they hung up. The rep fiddled with it for another min, then handed me the phone and the 3G/data was working. Appearantly it was the way that the phone was registered with the system, something was out of whack and 3G/data was not available for that phone line. I then recalled that when I ordered the phone from AT&T, I got an email with instructions that I had to follow, which I did, then I followed the instructions that came with the box. I didn't think much at the time, but it seems like the instruction was telling to do the same thing as the email's instruction was except it was via a slightly different way. So I think I might have inadvertly register the phone twice. In any case, when that happens, 3G/data is not available and yet, the reps checking in the system found the account was setup correctly with the proper plans, changed plans, swapped SIMs, and came to the conclusion of defective phone when the phone was perfectly fine. I don't know if this will help any one. But if your phone is not flashed or rooted, you might want to have AT&T check your account and phone registration.
Go to Settings -> Wireless and network -> Mobile networks -> Access Point Names. Inside that option go to Menu -> Reset to default. (Reboot your phone)
Worked for me, i have a samsung captivate thats rooted running on 2.2 froyo and i was deleting some user data,believe it was dialer data (do not delete that, it also deletes your texts) and i all of a sudden my internet stopped working,i tried every setting and i even think there weren't any APN in the list of APNs because of deleting rampage, so i reset my phone and after that i reset the APN back to default settings and rebooted my phone and it worked. For some of you guys, if it still has an APN(the cingular one) in the list of APNs then all you have to do is reset it back to default by clicking menu with the menu button on your phone and click reset. It should work.
Sreenadh said:
Go to Settings -> Wireless and network -> Mobile networks -> Access Point Names. Inside that option go to Menu -> Reset to default. (Reboot your phone)
Worked for me, i have a samsung captivate thats rooted running on 2.2 froyo and i was deleting some user data,believe it was dialer data (do not delete that, it also deletes your texts) and i all of a sudden my internet stopped working,i tried every setting and i even think there weren't any APN in the list of APNs because of deleting rampage, so i reset my phone and after that i reset the APN back to default settings and rebooted my phone and it worked. For some of you guys, if it still has an APN(the cingular one) in the list of APNs then all you have to do is reset it back to default by clicking menu with the menu button on your phone and click reset. It should work.
Click to expand...
Click to collapse
you just replied to a thread 5 months dead..
Thank you for updating.
Sreenadh said:
Go to Settings -> Wireless and network -> Mobile networks -> Access Point Names. Inside that option go to Menu -> Reset to default. (Reboot your phone)
Click to expand...
Click to collapse
Worked like a charm on my Samsung Vibrant S on Virigin ... this gem of a tip shall be remembered. This started yesterday on the road when data was needed for a work emergency. If only I'd known it then. :-(
Now to fix the Wi-fi from turning itself on and off of it's own free will. *sigh*
Thanks for posting on an old post Sreenadh. You saved the day!
TRusselo said:
you just replied to a thread 5 months dead..
Click to expand...
Click to collapse
...and, it looks like someone found it useful.. Five months, or five days, or five minutes.. If it isn't helping, why say anything at all?
roguegrl said:
Worked like a charm on my Samsung Vibrant S on Virigin ... this gem of a tip shall be remembered. This started yesterday on the road when data was needed for a work emergency. If only I'd known it then. :-(
Now to fix the Wi-fi from turning itself on and off of it's own free will. *sigh*
Thanks for posting on an old post Sreenadh. You saved the day!
Click to expand...
Click to collapse
Hey Guys ok so i am with Rogers in Toronto...I flashed it to stock but have flashed it using AT&T stock (Dont ask why) and now i am unable to use my data... Any help would be greatly appreciated...i am able to use my phone with no issues....
Got my 3G back.
Sreenadh said:
Go to Settings -> Wireless and network -> Mobile networks -> Access Point Names. Inside that option go to Menu -> Reset to default. (Reboot your phone)
Worked for me, i have a samsung captivate thats rooted running on 2.2 froyo and i was deleting some user data,believe it was dialer data (do not delete that, it also deletes your texts) and i all of a sudden my internet stopped working,i tried every setting and i even think there weren't any APN in the list of APNs because of deleting rampage, so i reset my phone and after that i reset the APN back to default settings and rebooted my phone and it worked. For some of you guys, if it still has an APN(the cingular one) in the list of APNs then all you have to do is reset it back to default by clicking menu with the menu button on your phone and click reset. It should work.
Click to expand...
Click to collapse
Dude, thank you so much !

Help request: LTE Data works,"no service" otherwise. IMEI/number, but no texts/calls.

Help request: LTE Data works,"no service" otherwise. IMEI/number, but no texts/calls.
Software: Android 5.0.1 Skydragon M8 v2.0 Sense 7
Many people have posted issues with LTE where their cellular signal was fine for "2G" functions like calls and texts.
I'm having the opposite problem. After leaving airplane mode (landing at an airport today), I have a "No Service" message in the status bar drop down (notification tray), and the Settings>Network information page shows "Not Registered." However, I do have an IMEI (see details below). However, LTE data works perfectly fine.
I've obviously tried changing the settings in Settings>Mobile Data (preferred network to Global / LTE / LTE/legacy 3GPP mode) connection type global/auto/LTE/etc), to no avail. If LTE is connected it works flawlessly, but I cannot make calls or texts, and show not registered on the network. Data roaming is set to deny, but even allowing roaming does not change the situation.
Before this happened, I HAD gone through all the XTended Settings, and even 'looked' at (but did NOT change) some advanced settings pages, including the 'hidden' HTC network info page ( *#*#4636#*#* ). Again, however, I didn't change anything -- unless by accident?!
Does this sound familiar to anyone? Anyone know if I may have inadvertently changed something and can change it back (a setting that would persist in the hardware through NANDROID restores and factory resets...). Or, any other advice to restore the cellular service connection to normal?
I've tried a full NANDROID restore (multiple times) to a working copy, and a factory reset. I have limited access to a PC since I'm traveling, so re-flashing the VZW firmware or stock recovery or lollipop/verizon RUU would be challenging.
I did spend a good 45 minutes (at a library, my only PC access!) searching the forums and web, but to no avail.
Settings information:
OPperator Name: Verizon
Signal Strength -114 (I've had better but still have the same issues)
Mobile Network type: LTE
Service state: In service
IMS service state: Not Registered
Roaming: Not Roaming
Phone Identity page:
IMEI shows up (15-digit number...how can I verify I didn't mess this up?)
Phone Number is correct
IP Address: 100.66..... (looks good)
Any help is GREATLY appreciated!
Same here
I'm having the same issue. When i try to make a call my LTE bars drop to nothing and it says call failed no network available. Any ideas or help would be nice. I was using venom rom as well. I'm currently trying to flash the newest RRU to see if that resets things. I'm wondering if it somehow my sim card. I took it from my droid turbo. I've made sure to turn off advanced calling on my VZW account though.
Drhoot said:
I'm having the same issue. When i try to make a call my LTE bars drop to nothing and it says call failed no network available. Any ideas or help would be nice. I was using venom rom as well. I'm currently trying to flash the newest RRU to see if that resets things. I'm wondering if it somehow my sim card. I took it from my droid turbo. I've made sure to turn off advanced calling on my VZW account though.
Click to expand...
Click to collapse
I had this same issue, running from ruu then rooted. I didn't noticed until I started seeing voice mail notifications but never heard the phone ring. When I tried to dial out I got the immediate call lost message. I couldn't figure what was causing it so I just did a reset. I made sure not to restore any systems data from prior to the Lollipop upgrade. At this point everything is working, the only thing I haven't installed yet is the xposed framework and sense 6 toolbox.
mc_365 said:
I had this same issue, running from ruu then rooted. I didn't noticed until I started seeing voice mail notifications but never heard the phone ring. When I tried to dial out I got the immediate call lost message. I couldn't figure what was causing it so I just did a reset. I made sure not to restore any systems data from prior to the Lollipop upgrade. At this point everything is working, the only thing I haven't installed yet is the xposed framework and sense 6 toolbox.
Click to expand...
Click to collapse
What kind of reset did you do? I know my issue is slightly different, but I did a full RUU-flash yesterday (latest lollipop version) and still no luck. Unfortunately I'm out of the country now and access to a computer is limited, and I don't even have a SIM card yet to check if cellular service would work anyway.
I do intend to do a flash of the stock recovery and radios once I have the time and access, but that may be a while...
Still, I'll keep checking this thread to see if anyone posts any other options
lifebringer123 said:
What kind of reset did you do? I know my issue is slightly different, but I did a full RUU-flash yesterday (latest lollipop version) and still no luck. Unfortunately I'm out of the country now and access to a computer is limited, and I don't even have a SIM card yet to check if cellular service would work anyway.
I do intend to do a flash of the stock recovery and radios once I have the time and access, but that may be a while...
Still, I'll keep checking this thread to see if anyone posts any other options
Click to expand...
Click to collapse
Just go into settings and to Backup & Reset , this will return your phone to a fresh install and remove all non bundled apps.
Before doing the reset try going into Settings then Call then change Preferred Network to Global, or toggle from LTE then back to Global.

Can someone explain how APN setting configuration actually works?

So, let me explain the problem I had as context for my question.
I have a HTC M8 from Verizon that is totally unlocked (bootloader, SIM, etc) and rooted. I am running a recent version of LineageOS
My wife has a Samsung Galaxy S5 from Verizon that is rooted. She is running the latest available stock firmware from Verizon (with some bloat removed).
On the Verizon network with our Verizon SIM cards neither of us could edit APN settings.
We have been off contract for a while and just switched to Total Wireless.
I had 0 issues with my phone as the proper APN for Total Wireless was obviously loaded properly into my phone when I put in their SIM.
My wife OTOH was not able to get any internet access and upon examining her settings I noticed she lacked the newer TRACFONE.VZWENTP APN that my phone had.
I was not however able to edit her APN settings.
From everything I was finding online it seemed that the phone was clearly unlocked since the TW SIM worked to make/receive phone calls. Also it appeared people were stating that the presence of an APN is a function of the SIM and that if the APN wasn't there or I couldn't add it, then the SIM was the problem.
In the end I was able to install build.prop editor and make the following changes:
Code:
ril.sales_code=LOL
ro.csc.sales_code=LOL
This allowed me to add an APN. I copied the settings from my HTC *exactly* (triple checked) and still no Internet.
Finally I chose the option "Reset to default" and it appeared that it deleted the APN I added and added another TRACFONE.VZWENTP that was just slightly different then what I had on my phone (it set the "Bearer" option to 'LTE' instead of 'unspecified'). Everything then worked.
This experience leaves me to believe the following:
1) The ability to edit the APNs is a function of the ROM, not the SIM, since I was able to edit with build.prop and then make the change.
If this is the case however, why would a custom ROM like LineageOS not have this unlocked by default???
2) The APN is actually stored in the SIM card.
This must be the case because when I "Reset to default" there was nowhere that it could have gotten these changed settings from other than the SIM card as it was unable to even reach out to the internet at the time (wifi was off).
This was all just such a hassle and there are hundreds of posts out there about people in similar situation who state they can't access their APN settings.
If my wife's phone wasn't rooted I would not have been able to use build.prop editor to make the APN editable and then I would never have been able to get internet. What could I have done in that situation?
Again - my issue was resolved, but I am trying to understand specifically how these things are controlled and unlocked - especially for someone who doesn't have root access to their phone.
Oh - I just wanted to add that I worked with Total Wireless over chat for close to an hour while I was researching this on my own.
I helped them out from the beginning by telling them that I thought the APN was the issue and the block head kept telling me that I needed to edit my APN settings.
When I continued to tell him they were greyed out and I couldn't do it he just kept repeating as if they have never experienced this before and there *must* be a way for me to edit my APN settings.
I haven't had a build on my HTC or my wife's G5 that I can remember where I have ever been able to edit them manually, so I would expect that grayed out APN settings are pretty standard. Ofc I may have had a total moron over chat (likely), but he seemed to be consulting either their internal KB or another associate - so the fact that it was so difficult for them to figure this out (in fact they never did, I did) and they never would likely have if my phone wasn't rooted is very perplexing to me as to the root problem.

v20 says "mobile network unavailable

First time poster and a real newby when it comes to tweaking phones.
I have an unlocked LG V20 which I purchased (and really like) from T-Mobile. I am trying to use it with Consumer Cellular. I have gotten it to work sometimes but it connects very seldom.
I had to set up the APN settings manually which seems weird but like I said, it works - sometimes.
Currently, I cant seem to send texts or even call anyone. The phone says it's registered on the network.
I was having an issue with it de-selecting the APN settings I had made (and saved) for Consumer Cellular. As it was a T-mobile phone, I figured it was trying to go back to the T-Mobile APN so I figured out how to delete the T-Mobile APN. I also deleted all other APN choices except the one I had made for Consumer Cellular. Now it seems to keep the CC APN selected but only for a short time. After awhile, it will de-select the APN so there is no APN selected at all.
Now it cant make calls at all
I am also getting an "er082" error (red phone icon) regarding WiFi calling.
Any help would be much appreciated. I really like this phone and would like it to work
Thanks,
Jim

Sonim XP8 w/Android 10 apn issues/root

So for the long post but lots of information up front. I obtained an unlocked Verizon Sonim XP8 with Android 10 installed. It works with a Verizon sim as well as a FirstNet sim. I am trying to use a Visible sim in it. I've used this sim in an iPhone, iPad and Unihertz Atom without any issues as the latter 2 let me add the apn settings. The software on the XP8 is obviously from Verizon who locks the apn settings even though the phone is unlocked. The sim lets me select the Visible 4G network but puts in Verizon's apn settings instead of Visible and won't let me change them. I have tried various programs which fail to change the apn settings. One program let me add an apn but refused to save it saying my "user privileges" would not let me add an apn with the "dun" setting. I tried some one-click root programs (even though I didn't want to) which failed to root the device. There is no available dump for Android 10 to pull a boot.img from to modify. TWRP website shows no Sonim compatiblity and even when downloaded won't run on the phone so I cannot get the boot.img myself. I looked through this thread https://forum.xda-developers.com/t/sonim-xp8-root.3851187/ Being a newbie, I think I need to use adb in order to pull the boot.img but am unsure where it is stored and where I am supposed to store the xml files that I create. If I can understand that process better and get the boot.img to root with Magisk, will this even solve my permissions problem with being able to add the apn settings? Is there an alternative or is the only way to solve this to flash the phone back to Android 8 with the stock images off this website to get rid of the Verizon problems? I'd really like to stay with Android 10 if at all possible. Any help would be greatly appreciated.
-Josh
Where did you get one with android 10? I have both the Verizon and ATT XP8s stuck on Android 8.1. I have had tickets open with Verizon for 2 months and they swear it is fully up to date with 8.1. It may actually be my APN configuration that is preventing the update.
I was able to get Visible working on my Verizon version by modifying just the apn name in the existing apn. I can't add new APNs on either ATT or VZW XP8s. Perhaps if you follow the other XP8 root thread you will see there is a method for rooting which gives you access to manually add APNs. I'm not sure if it works on Verizon model though...does anybody successfully have XP8 Verizon with Android 10 and root?
baROMba said:
Where did you get one with android 10? I have both the Verizon and ATT XP8s stuck on Android 8.1. I have had tickets open with Verizon for 2 months and they swear it is fully up to date with 8.1. It may actually be my APN configuration that is preventing the update.
I was able to get Visible working on my Verizon version by modifying just the apn name in the existing apn. I can't add new APNs on either ATT or VZW XP8s. Perhaps if you follow the other XP8 root thread you will see there is a method for rooting which gives you access to manually add APNs. I'm not sure if it works on Verizon model though...does anybody successfully have XP8 Verizon with Android 10 and root?
Click to expand...
Click to collapse
I used a friend's Verizon sim card in it and went to System->System updates->Check for new system updates and it upgraded itself to Android 10. What did you modify the apn name to in order to get it to work? I have 4 apn settings I was given for Visible. The apn settings in the phone however leave little room for modification.
joshnet3 said:
I used a friend's Verizon sim card in it and went to System->System updates->Check for new system updates and it upgraded itself to Android 10. What did you modify the apn name to in order to get it to work? I have 4 apn settings I was given for Visible. The apn settings in the phone however leave little room for modification.
Click to expand...
Click to collapse
Using my Visible SIM on my Verizon device, I have only 1 APN instead of 4. By changing just the APN NAME, (which is all I can change), I am able to get visible data working. No MMS/SMS/ADMIN APNs but full speed data.
My primary sim for this is a Verizon prepaid. Was your friends sim a verizon post-paid account? Also, do you have the appropriate 4 verizon APNs on your phone? Maybe the admin APN is required for the update. Any chance we could swap screenshots of our APN configurations?
baROMba said:
Using my Visible SIM on my Verizon device, I have only 1 APN instead of 4. By changing just the APN NAME, (which is all I can change), I am able to get visible data working. No MMS/SMS/ADMIN APNs but full speed data.
My primary sim for this is a Verizon prepaid. Was your friends sim a verizon post-paid account? Also, do you have the appropriate 4 verizon APNs on your phone? Maybe the admin APN is required for the update. Any chance we could swap screenshots of our APN configurations?
Click to expand...
Click to collapse
The sim was a post-paid account. I don't have it in the phone right now. The only APN that shows up when I put the Visible sim in is named "Verizon" with an APN of "VZWINTERNET" MCC "311" MNC "480" APN type "default, dun,supl" APN protocol "IPv4/IPv6" APN roaming protocol "IPv4" I tried the root method in the thread I listed but when I type the command for the QSaharaServer it tells me the application is not executable even though I followed all the directions so I cannot even get the boot.img downloaded to begin the rooting process.
joshnet3 said:
The sim was a post-paid account. I don't have it in the phone right now. The only APN that shows up when I put the Visible sim in is named "Verizon" with an APN of "VZWINTERNET" MCC "311" MNC "480" APN type "default, dun,supl" APN protocol "IPv4/IPv6" APN roaming protocol "IPv4" I tried the root method in the thread I listed but when I type the command for the QSaharaServer it tells me the application is not executable even though I followed all the directions so I cannot even get the boot.img downloaded to begin the rooting process.
Click to expand...
Click to collapse
Just change APN name from VZWINTERNET to VSBLINTERNET.
unfortunately that didn't work for me. not sure if that's an android 10 difference or something else... i do notice that when the phone starts i get a 4GLTE symbol which promptly goes away.
joshnet3 said:
unfortunately that didn't work for me. not sure if that's an android 10 difference or something else... i do notice that when the phone starts i get a 4GLTE symbol which promptly goes away.
Click to expand...
Click to collapse
Did the APN name save? If so try the following:
Dial *#*#4636#*#*
Select Phone Information
Set Preferred Network type to "WCDMA Only"
Reboot and let it sit for 5 minutes without touching it to update it's settings.
It should automatically change but if not, Do it again and make sure Preferred Network Type is "LTE/CDMA/UMTS auto (prl)"
This got my VISIBLE sim on the right network along with the APN change.
a lot of the secret codes have gone away with the android 10 update hence the need to root. i am unable to change the network type through the typical menu and the dailing code does not bring anything up, just returns to a blank screen. The network is stuck on "LTE/UMTS/GSM" no matter what I do.
Were you able to root with android 10? I heard it hasnt been done as of yet due to the new android 10 features
joshnet3 said:
So for the long post but lots of information up front. I obtained an unlocked Verizon Sonim XP8 with Android 10 installed. It works with a Verizon sim as well as a FirstNet sim. I am trying to use a Visible sim in it. I've used this sim in an iPhone, iPad and Unihertz Atom without any issues as the latter 2 let me add the apn settings. The software on the XP8 is obviously from Verizon who locks the apn settings even though the phone is unlocked. The sim lets me select the Visible 4G network but puts in Verizon's apn settings instead of Visible and won't let me change them. I have tried various programs which fail to change the apn settings. One program let me add an apn but refused to save it saying my "user privileges" would not let me add an apn with the "dun" setting. I tried some one-click root programs (even though I didn't want to) which failed to root the device. There is no available dump for Android 10 to pull a boot.img from to modify. TWRP website shows no Sonim compatiblity and even when downloaded won't run on the phone so I cannot get the boot.img myself. I looked through this thread https://forum.xda-developers.com/t/sonim-xp8-root.3851187/ Being a newbie, I think I need to use adb in order to pull the boot.img but am unsure where it is stored and where I am supposed to store the xml files that I create. If I can understand that process better and get the boot.img to root with Magisk, will this even solve my permissions problem with being able to add the apn settings? Is there an alternative or is the only way to solve this to flash the phone back to Android 8 with the stock images off this website to get rid of the Verizon problems? I'd really like to stay with Android 10 if at all possible. Any help would be greatly appreciated.
-Josh
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Hello, can you backup rom android 10 to zip file, i can not update my xp8 OTA updae normally.
Thanks
So I had to get a ATT sim without service from ebay, stuck it in and instantly had a update i could do which brought me to the last update before android 10. I then had to do a complete reset before it would even say it had another update. That got me to android 10. then doing the time/date trick got me to the current security patch level.
Unfortunately it still blocks the second sim slot.
I appreciate the many work-arounds here and will look at getting a SIM from somewhere if needed, but is there not a more simple download / extract path? The unlocked XP8 I recently got is on 8.1.0 and would really like to get a tad more recent if possible. Many thanks in advance!
P.S. Got unlimited connectivity and a number from Mint, so at least a very functional device... have no need, so haven't tried 2nd SIM slot.

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