Bootloop, can't enter Recovery mode - Galaxy S6 Q&A, Help & Troubleshooting

So my phone (S6, SM-G920F) crashed recently (completly out of the blue, I was opening a YouTube-Link I've sent myself via the PC) and I can only access the Download Mode, but not the Recovery mode.
What I've tried (In order):
-Flash any ROM (DTM, DBT, VIA [Different Carriers for Germany, I dont know if mines branded]), only the DBT (Universal) ROM even flashed, others just failed in Odin3, phone still doesn't work
-Install TWRP
-Use SmartSwitch (After some failed ROM-Installations, it showed the following Message on the screen of my phone:
Spoiler
"An error has occurred while updating the device software. Use the Emergency recovery function in the Smart Switch PC software."
, Smart Switch didn't even work. I've installed Samsung USB-Drivers first, then installed Smart Switch. If I try to use the Emergency Recover Function, Smart Switch just freezes up entirely
Does someone here know how I can fix my device?

Someone? D:

Download and run this;
https://forum.xda-developers.com/attachment.php?attachmentid=3803841&d=1467715462
When you open the program, type the values given here;
Model: SM-G920F
Region: XEF
Auto: Selected
Manual: Unselected
Binary Nature: Selected
Check CRC32: Selected
Decrypt automatically: Selected
When you write and select options given above, press "Check Update" and then press "Download" to download factory firmware for your device.
Once the download has been finished, extract the zip file that you've downloaded via SamFirm.
After unzip it, download and run this Odin (even if you have another one);
https://forum.xda-developers.com/attachment.php?attachmentid=3804544&d=1467772303
When you open it, press BL and select file which starts with BL from downloaded (from Samfirm) and extacted zip folder.
Do the same thing for AP, CP, CSC.
When you set 4 files to Odin, connect your phone in download mode.
After that, press Start. When Odin done the installation, phone will restart. When it is restarted, disconnect the cable.
After 1-2 minutes, phone will boot up as completely refreshed device.
Even this method doesn't fix your device, then you need to replace your motherboard.

Thank you so so much, it worked like a charm,
Your tutorial was my last chance, and by accident i found this thread who gave me the magic solution (sorry for my bad english, it is not my native language)
Cheers !

Thanks for providing the above detailed instructions forumber2. Apologies for chipping in on the thread, but i had almost exactly the same issues at the iamflee but with one key difference - my wife had dropped the phone down the toilet first! She retrieved the phone immediately powered off, sim card out etc. and left it in a bag of rice for a week to dry out. It wouldn't turn back on at all. I tried all combinations of buttons and nothing, until I plugged it into my laptop and found I could get it into Download mode (but not recovery or to boot).
I tried lots of different ROM's/ TWRP/ bootloaders etc. but no joy, and then came across your answer above.
I followed it to the letter and Odin completed successfully, however the phone did not reboot at the end, it simply turned off, and will not turn back on. I can get it into Download mode but that is all.
Please can someone confirm what I think I already know, that the phone is goosed and I need to move on and stop spending hours trying to get it to work again! Or is there one last glimmer of hope with something else that I can try.
Thanks,
Matt

I am aware this does not contribute to the problem, but may give context.
Currently, I am stuck with an Samsung Galaxy S6 SM-G920F, which I am told 'randomly restarted' and since then was stuck on the Samsung boot screen. After the battery finally reached zero, it became stuck on the battery charging screen.
I have been able to force the phone to restart using either (Power + Vol Down + Home OR Power + Vol Down), but I am still greeted being stuck on the Samsung boot screen. Furthermore, I cannot boot into recovery mode (P + Vol Up + Home), but I can boot into download mode. However, Samsung Kies 2.6 is left on 'Connecting' in perpetuity without giving an error of any kind. I have installed the drivers provided and Windows detects the phone as a 'Gadget Serial'.
So, to clarify:
+ can boot into download mode
+Windows can detect the phone
- cannot boot into recovery mode
- stuck in boot loop
- Samsung Kies stuck on 'connecting'; hence emergency recovery is out the question
- Odin cannot detect the phone in download mode
I would conclude this SM-G920F motherboard has failed, or partially at least

same issue
safesploit said:
I am aware this does not contribute to the problem, but may give context.
Currently, I am stuck with an Samsung Galaxy S6 SM-G920F, which I am told 'randomly restarted' and since then was stuck on the Samsung boot screen. After the battery finally reached zero, it became stuck on the battery charging screen.
I have been able to force the phone to restart using either (Power + Vol Down + Home OR Power + Vol Down), but I am still greeted being stuck on the Samsung boot screen. Furthermore, I cannot boot into recovery mode (P + Vol Up + Home), but I can boot into download mode. However, Samsung Kies 2.6 is left on 'Connecting' in perpetuity without giving an error of any kind. I have installed the drivers provided and Windows detects the phone as a 'Gadget Serial'.
So, to clarify:
+ can boot into download mode
+Windows can detect the phone
- cannot boot into recovery mode
- stuck in boot loop
- Samsung Kies stuck on 'connecting'; hence emergency recovery is out the question
- Odin cannot detect the phone in download mode
I would conclude this SM-G920F motherboard has failed, or partially at least
Click to expand...
Click to collapse
I am having the same issue with the same terminal, did you manage to solve it?

safesploit said:
I would conclude this SM-G920F motherboard has failed, or partially at least
Click to expand...
Click to collapse
either that or the charge port
paublouska said:
I am having the same issue with the same terminal, did you manage to solve it?
Click to expand...
Click to collapse
was your phone submerged in water at all?

I have the same issue as the OP. J700F (J7-2015) stuck in boot loop.
+Charges
+Turns on but stucks on boot logo
+Can enter Download mode
+does show up in ODIN
-Cannot access recovery mode
-Cannot turn the phone on obv.
-Has FRP lock but I have the phone passcode and email (no email password duh)
Now I downloaded the correct firmware for my region (KSA; do I need to use XEF?) and connect my phone in download mode, select the files. now when I press start, it fails in ODIN and shows "Custom binary(boot) not allowed due to FRP" (I may have used wrong wordings but it seems it cannot install firmware due to FRP lock)
Now what am I looking at ?

Related

[Completed] Retrieve Data from Bricked S3

Hi There,
Firstly I do apologize if this has already been posted, but I have searched through the forums and have not been able to find any specific information about this particular problem.
I have a Galaxy S3 (purchased in 2012) and a few weeks ago, the phone started to automatically switch off (when I locked it) and I would have to hold the power button for about 15-30 seconds for it to switch back on.
I checked the power button(to see if it was broken and pressing down all the time) but it seemed to be fine as whenever I pulled the battery, the phone would NOT come on unless I held the power button.
About 1 week ago when i tried to turn my phone on, with the power button, but it would get stuck on the samsung logo screen (it was frozen, not looping).
I was still able to enter both recovery and download mode. So I tried wiping the cache but it did nothing.
Then I tired flashing the ROM with ODIN and it passed but it also did nothing (tried flashing multiple times all with "PASS" as well as wiping the data cache in conjuction with the flashing but to no avail).
Tried flashing it again with BL and it also passed, but now whenever I try to enter Recovery Mode or Turn the phone ON it would display a White Scrambled Screen which probably means eMMC failure.
Now for the problem:
How do I retrieve the information on the phone ?
N.B;
- I do not care about fixing the phone, only want the information
-I cannot enter Recovery Mode, BUT I can enter download mode.
-When I connect S3 to PC it is detected (In Device Manager it states "Samsung Mobile USB CDC Composite Device")
-I did have my phone password protected before this happened using the Pattern Password (you have a 3x3 Dot grid in which you can use to draw a line(s) which will function as a password)
-My phone is an S3 GT-I9300
-Never interfered with the ROM or software on the phone before this (was running the official android software from Samsung which I believe was Android Version 4.3).
XDA Visitor said:
Hi There,
Firstly I do apologize if this has already been posted, but I have searched through the forums and have not been able to find any specific information about this particular problem.
I have a Galaxy S3 (purchased in 2012) and a few weeks ago, the phone started to automatically switch off (when I locked it) and I would have to hold the power button for about 15-30 seconds for it to switch back on.
I checked the power button(to see if it was broken and pressing down all the time) but it seemed to be fine as whenever I pulled the battery, the phone would NOT come on unless I held the power button.
About 1 week ago when i tried to turn my phone on, with the power button, but it would get stuck on the samsung logo screen (it was frozen, not looping).
I was still able to enter both recovery and download mode. So I tried wiping the cache but it did nothing.
Then I tired flashing the ROM with ODIN and it passed but it also did nothing (tried flashing multiple times all with "PASS" as well as wiping the data cache in conjuction with the flashing but to no avail).
Tried flashing it again with BL and it also passed, but now whenever I try to enter Recovery Mode or Turn the phone ON it would display a White Scrambled Screen which probably means eMMC failure.
Now for the problem:
How do I retrieve the information on the phone ?
N.B;
- I do not care about fixing the phone, only want the information
-I cannot enter Recovery Mode, BUT I can enter download mode.
-When I connect S3 to PC it is detected (In Device Manager it states "Samsung Mobile USB CDC Composite Device")
-I did have my phone password protected before this happened using the Pattern Password (you have a 3x3 Dot grid in which you can use to draw a line(s) which will function as a password)
-My phone is an S3 GT-I9300
-Never interfered with the ROM or software on the phone before this (was running the official android software from Samsung which I believe was Android Version 4.3).
Click to expand...
Click to collapse
Hello, and welcome to XDA!
I was going to suggest this thread...
> Samsung Galaxy S III I9300, I9305 > Galaxy S III Q&A, Help & Troubleshooting > Recovering data from brick I9300
...but I see you made it there already.
So yeah, flash those (CF-AutoRoot and TWRP/Team Win Recovery Project) in order via ODIN/Download Mode. Should be able to be in a state to back up your files to a MicroSD (or go the more readable, but slower process of "adb pull").
Hope this helps, and good luck!

I think I bricked my Samsung Galaxy S6 SM-G920I

Ok, so I tried to root my phone using odin and cf auto but at the end of the process when my phone got rebooted I was stuck on the logo screen for ages and this small red text showed at the top saying something like recovery is not seandroid enforcing. So after searching through solutions I tried formatting the phone but when I tried to go into recovery mode it just rebooted back to the logo screen. So I then tried to reinstall the firmware but after doing this Odin said failed and then my phone got rebooted and is now stuck on the message "An error has ccured while updating the device software. Use the Emergency recovery function in the Smart Switch PC software." But Samsung Kies and Smart Switch says my device is not supported and when I try to go into recovery or download mode the phone just turns of and goes back to the error screen. Can anyone please help me. This is a new phone and my parents would kill me if they found out I screwed it up already.
Hsinorat said:
Ok, so I tried to root my phone using odin and cf auto but at the end of the process when my phone got rebooted I was stuck on the logo screen for ages and this small red text showed at the top saying something like recovery is not seandroid enforcing. So after searching through solutions I tried formatting the phone but when I tried to go into recovery mode it just rebooted back to the logo screen. So I then tried to reinstall the firmware but after doing this Odin said failed and then my phone got rebooted and is now stuck on the message "An error has ccured while updating the device software. Use the Emergency recovery function in the Smart Switch PC software." But Samsung Kies and Smart Switch says my device is not supported and when I try to go into recovery or download mode the phone just turns of and goes back to the error screen. Can anyone please help me. This is a new phone and my parents would kill me if they found out I screwed it up already.
Click to expand...
Click to collapse
Hello,
Thanks for using XDA Assist.
Your thread will be moved to Galaxy S6 Q&A, Help & Troubleshooting.You'll get support from the experts there.
__
v7
XDA Assist
Put your phone in download mode and use odin to flash ROM. It will work.
Good luck
1) smartswitch or kies wont work at all because you already tripped your knox
2) recovery is not seandroid enforcing <- this text shows you have custom recovery installed.
3) you possibly didnt turned knox off. settings>lock screen and security > find my mobile> there will be an option to switch it off
now solution
1st of all you havent bricked it! its soft bricked and not hard bricked(hard brick wont even turn on)
what you can do is let the battery drain off totally charge it and try to put it in download mode > odin > flash stock rom first(important step).
from there try to turn it on if it does you great. and dont use cf auto root if you are not familiar with it download some other roms which are way better than stock touchwiz,pre rooted and way better than it(like the note5 rom for s6 by arter).
by the way keycombinations >
downloadmode = vol down+home+power to switch off download mode vol down+ power only
recoverymode= vol up+home+ power
if you can put it in download mode follow my steps and hopefully you can,just keep trying
Dr.No.pt said:
Put your phone in download mode and use odin to flash ROM. It will work.
Good luck
Click to expand...
Click to collapse
My phone wont go into download mode. When I press the button combination, the phone reboots and goes back into the screen saying the software error again. And the first time I tried to flash stock the phone is how the error message came up.
ben_cool said:
1) smartswitch or kies wont work at all because you already tripped your knox
2) recovery is not seandroid enforcing <- this text shows you have custom recovery installed.
3) you possibly didnt turned knox off. settings>lock screen and security > find my mobile> there will be an option to switch it off
now solution
1st of all you havent bricked it! its soft bricked and not hard bricked(hard brick wont even turn on)
what you can do is let the battery drain off totally charge it and try to put it in download mode > odin > flash stock rom first(important step).
from there try to turn it on if it does you great. and dont use cf auto root if you are not familiar with it download some other roms which are way better than stock touchwiz,pre rooted and way better than it(like the note5 rom for s6 by arter).
by the way keycombinations >
downloadmode = vol down+home+power to switch off download mode vol down+ power only
recoverymode= vol up+home+ power
if you can put it in download mode follow my steps and hopefully you can,just keep trying
Click to expand...
Click to collapse
Ok so I let my phone completely drain of charge, then the second I put it on charge, the phone goes to the software error screen. Download mode just reboots phone into the error screen and recovery mode doesn't seem to do anything. Ill see if Odin recognizes the phone though
Ahm probably you missed something that could help you resolve your issue in much less time.
1. Press Vol Down + Power Button for 5 seconds until it reboots. After the screen is off then quickly switch to Vol down + Home + Power button to access download mode.
It is the key combination to safemode but it your case, it will just force restart your phone. No need to drain your battery.
2. Maybe most of the newbies always missed this part before doing anything to their phone. Backup (either on smart switch or Nandroid*best option)
3. You need to have proper samsung usb drivers installed and check in odin if your phone was recognized.
The only thing I see from your first post is that the firmware installation (odin) was interrupted. Please let it finished installing before doing anything in ur phone. Check faulty usb ports/usb cables to ensure your pc/laptop works well with ur s6.
Let us know how if u still encounter any issues.
Hsinorat said:
Ok so I let my phone completely drain of charge, then the second I put it on charge, the phone goes to the software error screen. Download mode just reboots phone into the error screen and recovery mode doesn't seem to do anything. Ill see if Odin recognizes the phone though
Click to expand...
Click to collapse
do as the guy above said in 1st step thats a key step to put it in download mode
Thank you guys
The phone is all good now. It turns out that the software error screen was also the download mode. So I flashed the stock rom and everything is fine now. Thanks for the help.
ben_cool said:
1) smartswitch or kies wont work at all because you already tripped your knox
Click to expand...
Click to collapse
Even though knox is tripped you can use smartswitch.
I know this because I have done it.
I rooted my phone, installed custom kernel, etc.
I then broke the screen, and since it was a hardware issue, I got it covered by my phone provider. (I am in Aus, we have different warranty laws compared to the USA.)
But I had to return it to stock. So I used Smartswitch to do so, even with knox tripped.

How to do a factory reset after a failed OTA

Hey hey,
I received and tried to install an OTA for my GS7 this morning, but unfortunately it failed (stuck for several hours at 76%).
Now when I restart, the phone stays on the GS7 logo, that's about it. I cannot switch it off (not even when keeping the power button down for >1min), but can force restart (vol down + power) and enter download mode (vol down + home + power). The most annoying part is that I cannot enter the recovery mode (vol up + home + power as far as I know) after a forced restart. I tried to let the battery die, and use the same combo before plugging in the phone, but didn't help.
Any clue without me going to a samsung repair shop (which are closed this weekend).
For info, was running stock M on my Canadian GS7 (Rogers).
Thanks in advance for any tip!
/d
kufa said:
Hey hey,
I received and tried to install an OTA for my GS7 this morning, but unfortunately it failed (stuck for several hours at 76%).
Now when I restart, the phone stays on the GS7 logo, that's about it. I cannot switch it off (not even when keeping the power button down for >1min), but can force restart (vol down + power) and enter download mode (vol down + home + power). The most annoying part is that I cannot enter the recovery mode (vol up + home + power as far as I know) after a forced restart. I tried to let the battery die, and use the same combo before plugging in the phone, but didn't help.
Any clue without me going to a samsung repair shop (which are closed this weekend).
For info, was running stock M on my Canadian GS7 (Rogers).
Thanks in advance for any tip!
/d
Click to expand...
Click to collapse
Use the Kies 3 software from samsung. As long as you have your S/N and Model # and can boot into download mode you can get reset and on the newest firmware within 20 minutes
Thanks for info!
So I tried that, but the phone still stays on the Samsung logo after the upload..
Explain in detail your procedure
Sure thing:
- enter download mode on the phone by using volume down + home + power. I have to keep them all at the same time to force the reboot and enter the mode (actually restarts twice most of the times before it works). Once the screen is there, accept using volume up.
- Installed latest Smart Switch, verified it's latest.
- connect phone (nothing detected here, even when outside of download mode)
- went to 'emergency software recovery and initialization'
- again, device doesn't get listed here (even when outside of download mode)
- select device initialization, entered model name and S/N
- started the intialization procedure, which downloaded successfully and updated the phone successfully (so it reads). Phone did show progress bar during the update.
- phone rebooted by itself, and back to square one, on a stuck GS7 logo.
Do you have samsung usb drivers installed?
I tried on PC earlier today, yup, drivers were installed. Also tried the Smart Switch 'reinstall drivers'. Before this issue, I was able to connect to the phone properly (same USB port etc)
Now on Mac and fresh install, did the Smart Switch 'reinstall drivers' (after two tests of re-initializaton). Didn't change a thing.
Hmm Def strange. I have had many s7 bricks..hard and soft. Aswell as bootloops but I have always been able to fall back on smartswitch. I suggest you to try kies 3 and if that doesnt work..find stock firmware on sammobile and flash using odin. ( risk of ruining you device involve when using odin. )
Thanks for the tips, will try that!

Weird Bootloop (not actually a bootloop)

Phone: J4+ (SM-J415F)
I wanted flash the stock ROM via Odin on pc and something went wrong (i don't know what) and now the phone shows "An error has occured while updating the device software. Use the emergency function in the Smart Switch PC software." I tried to go in the download mode but the phone "restarts" every 2 seconds when i connect it to the pc or the charger.The recovery didn't work either.
Note: The phone doesn't start even if it is not connected to the PC or to a charger.
I'm also stuck in this weird .non. bootloop
Hey, I had this problem before. The Battery maybe depleted during flashing. You have to find a way to charge it.
Try to boot into Odin warning screen or the IMEI screen, it's where the device won't reboot while your connected to a charger, then give it some time to charge until you have enough time to flash your stock ROM.
Its what I did xd, just watch out for overheating. Using a GN variant.
I solved it by holding all 3 buttons and plugging into USB, it did the whole rebooting thing as usual but I kept the buttons held for about 15/20 reboots and then it FINALLY went into download and I could flash stock rom. If important or not, I'd left it charging all night but showed no sign of life whilst it 'charged'
Something to Try!
The issue seems to be with the HOME CSC is corrupted on the latest version - Probably something by Samsung to outdo the Combo files being produced.
PLUG-IN THE PHONE to PC (NOT WALL), Press and hold POWER + VOL UP + VOL DOWN to BOOT the phone to the ODIN message screen (with the warning), not the Download Screen itself > in this Screen release all the buttons at the same time, if you do this right you should still be on that same screen. Then simply press the POWER once. This should show a Barcode IMEI Serial, etc (Then leave for 5-15 mins on USB Charge then quickly swap with a wall charger).
Then leave it to charge for normally phone charging time. Later PUT INTO ODIN MODE and retry.
I have done this 3 times on this device to make sure this is the correct way.
You might get away booting it to ODIN and trying to swap the power but unsure about that.
After this Go to GOOGLE Search on your laptop/pc > search for SAMFIRM > Put in the model and Download the Combination for J415FXXU5ASK1 and then in SAMFIRM software click Download ROM > Tick the Binary Nature box and then Flash the Combination file in the AP button of ODIN then the on that ROM go to Orange Calculator (IME) type in *#0808# on the next screen select the option with ADB and RM & DMT (normally the bottom) then select PDA on the next and then SAVE and RESET then flash the SAMSUNG ROM with the CSC, not the HOME!<< Just a NOTE! Not Responsible for bricked devices if you do this wrong! Advice only! :good:

Samsung galaxy S10e SM-G970F Bootloop with no way to turn off or access recovery mode

Hey guys!
I tried to root my s10e with terrible results. I followed this guide:
https://highonandroid.com/android-root/how-to-root-galaxy-s10-s10e-s10-plus-or-a50-exynos-only/
It went terribly wrong on Step 16. Odin didn't give any errors, everything passed and after i pressed volume down + power key it just got stuck in bootloop.
I couldn't turn it off and there was no way to access recovery or safe mode. Now the battery is drained and every time i plug the usb in, same bootloop appears.
I am really frustrated. Please somebody help me :crying:
In case you haven't solved this problem:
I think you waited too long to reboot.
You need to get into download mode. So press power, volume down, and bixby at the same time and hold the buttons until the screen changes. It may take some time, even up to a minute or so.
Once in download mode, you can start loading the firmware files again (the patched AP file and BL and CSC file). Don't just load the patched AP file. DO NOT FORGET to uncheck the AUTOREBOOT.
Follow the rest of the instructions paying particular attention to the reboot process from ODIN after you have a successful PASS.
MOST CURRENT TWRP FROM IANMACD https://www.androidfilehost.com/?fid=4349826312261680432

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