Database Info

[Q] Smudge/stain/spot on the screen

I have the Captivate for almost 2 months, but I think this issue is valid for all Galaxy S phones.
Some weeks ago it appeared a stain/smudge on the middle of the screen that can be easily seen with a light color background. Also, I noticed that its seen even with the phone turned off. See both photos attached.
I use invisibleSHIELD. Since the stain is noticed even with the screen turned off, I'm wondering if it may come from the protector instead of the screen itself.
It would be easy if I removed the protector, but if I do so, I'll loose it.
Has somebody had that problem?
May it come from the screen protector?
Thanks

I would imagine that it's the screen protector and the actual phone screen. Just take the screen protector off.

I don't have this problem but you can remove the screen protector and reapply it easily. Just use tape to lift it off the glass and rinse in a bowl of warm water with a drop of dish soap to clean and reapply. I've done this to my screen protector 5 or 6 times for various reasons.

yes my friend this is caused by the screen protector. mine had the same issue. apperantly its from using the squeegy tooo hard!

Could be your LCD Has a burned in Image
If you remove your screen protector and still notice the screen smudge try tilting the phone slightly to get a good angle and try o see if the smudge is internal, if it is I would say its a bleeding LCD, I had this issue with a HTC tilt at&t sent me and they sent me a brand new one free of charge.

Evilspawn said:
yes my friend this is caused by the screen protector. mine had the same issue. apperantly its from using the squeegy tooo hard!
Click to expand...
Click to collapse
It was applied by a authorized ZAGG reseller. I watched and he didn't use it too hard. Any way, I'll remove it.
You had this problem with a invisibleSHIELD by ZAGG protector too or other?

DaveNavy said:
If you remove your screen protector and still notice the screen smudge try tilting the phone slightly to get a good angle and try o see if the smudge is internal, if it is I would say its a bleeding LCD, I had this issue with a HTC tilt at&t sent me and they sent me a brand new one free of charge.
Click to expand...
Click to collapse
When you had this problem with HTC, were you still able to see the smudge?

What kind of case is that? It looks very slim and pretty cool!

EWP000 said:
It was applied by a authorized ZAGG reseller. I watched and he didn't use it too hard. Any way, I'll remove it.
You had this problem with a invisibleSHIELD by ZAGG protector too or other?
Click to expand...
Click to collapse
It should be covered under warranty still. Their site offers a 1 year warranty so you should be able to take it back to the seller and get a new one installed free

Its the case from at&t, its like a silicon plastic thing. Lol. I got it too.
Sent from my SAMSUNG-SGH-I897 using XDA App

I have this same issue with my HTC Magic, that has a screen protector on it. There is a similar mark,smudge on my screen, as a result of a particularly large raindrop hitting my phone. Based on this thread, I can breath a sigh of relief that it didn't damage the screen!

DaveNavy said:
If you remove your screen protector and still notice the screen smudge try tilting the phone slightly to get a good angle and try o see if the smudge is internal, if it is I would say its a bleeding LCD, I had this issue with a HTC tilt at&t sent me and they sent me a brand new one free of charge.
Click to expand...
Click to collapse
The tilt is a whole different beast... the Samsung is a capacitive touch screen while the tilts were pressure touch...

Box included screen protectors

Since I haven't found a thread about this, for those who are curious about the screen protectors that are included in the box.
I've tried them on, its not oleophobic and its not scratch proof. Oh and it makes the phone look less good, because of the funny triangle cutoff they made.
Keeping them on for now till i get my hands on some better quality protectors... (getting Spigen GLAS.t) or might as well go naked glass and remove the antishatter film... but a screen like this.. deserves some extra protection... as long the protection itself doesnt make look bad.

Several threads about this already. In every post that talks about the provided screen protectors, it's been discussed they are not oleophopic, etc.
Sent from my gorgeous White Xperia Z

no protectors in my box

Back screen protector affects the camera when taking pictures with.the flash by blurring the right side of the pic.

biffsmash said:
Back screen protector affects the camera when taking pictures with.the flash by blurring the right side of the pic.
Click to expand...
Click to collapse
Then yours was not applied right.
Sent from my gorgeous White Xperia Z

biffsmash said:
Back screen protector affects the camera when taking pictures with.the flash by blurring the right side of the pic.
Click to expand...
Click to collapse
See if you have applied it properly. The NFC logo does cause a bump in the screen protector. Weird.

You still got the NFC sticker on under the back screen protector?
Sent from my C6603 using xda app-developers app

My included screen protectors went on the day I had the phone - in my experience the highest chance of scratching, dropping, scuffing or knocking a new phone is in the first few days and weeks when your hands aren't quite used to the shape and size of it.
I'll keep these on until they start looking tatty - which may not be very much longer, especially for the back one - then relace with something nicer.

Rashkae said:
Then yours was not applied right.
Sent from my gorgeous White Xperia Z
Click to expand...
Click to collapse
It was applied perfectly well thank you very much.
Sony confirmed to me that they cause issues with the camera flash in low light conditions and have agreed to replace my phone due to the original factory fitted protectors being scratched.
Please don't jump to stupid conclusions that people don't know how to apply screen protectors. I am almost 40 and have been using mobile phones since the very first bricks and have been applying screen protectors since they first came out also.
Cheers.
---------- Post added at 10:51 AM ---------- Previous post was at 10:50 AM ----------
alnikki25k said:
See if you have applied it properly. The NFC logo does cause a bump in the screen protector. Weird.
Click to expand...
Click to collapse
I removed the NFC logo. I'm getting my phone replaced and will be putting the new one in a case and having an invisible shield on the front.
Cheers

I immediately put on the Front AND Back screen protectors included in-box for my C6603 AFTER taking off the NFC sticker, but kept the anti shatter screen on as well, after hearing it was incredibly prone. My XZ hardly picks up any fingerprints or dust, and has no scratches whatsoever. Also, I've found everything about the viewing angles and contrast to really not matter at all in general use - but this is my first phone since the good ol' LG Cookie.

I getting these! http://dx-box.com/imak-anti-fingerprint-layer-screen-protector-for-sony-xperia-z.html
I currently have the screen protectors on that came with the phone and they suck lol ugly triangle cut,finger prints get on easily, scratch easily but, w/e there're temporary no more f****** dust! so, when i get these Imak screen protectors i will let you guys know if they are good or not!

In my Box didn't included any screen protectors... :/

alnikki25k said:
See if you have applied it properly. The NFC logo does cause a bump in the screen protector. Weird.
Click to expand...
Click to collapse
Dude... if you got yours paste by the shop and yours got a bump caused by the NFC sticker... please go and smack the person who paste the SP for you because they should remote that sticker first before pasting the SP.

.
Ahh, No protectors in my box.

Teknohtc said:
I getting these! http://dx-box.com/imak-anti-fingerprint-layer-screen-protector-for-sony-xperia-z.html
I currently have the screen protectors on that came with the phone and they suck lol ugly triangle cut,finger prints get on easily, scratch easily but, w/e there're temporary no more f****** dust! so, when i get these Imak screen protectors i will let you guys know if they are good or not!
Click to expand...
Click to collapse
Is this like tempered glass sp? If it is,this must be the cheapest one available so far.

biffsmash said:
It was applied perfectly well thank you very much.
Sony confirmed to me that they cause issues with the camera flash in low light conditions and have agreed to replace my phone due to the original factory fitted protectors being scratched.
Cheers
Click to expand...
Click to collapse
Hi mate, could you explain by "original factory fitted protectors being scratched"? What color is your phone? I'm also having problems with taking pictures in low light. Thanks in advance.

joejoe23 said:
Is this like tempered glass sp? If it is,this must be the cheapest one available so far.
Click to expand...
Click to collapse
nope just regular protectors!

Problem with camera
After applying protectors included with box .. Camera flash is not so effective and creating problem ... Like blue tint ... Should I remove this protector ..this is. Not anti shatter film it is regular protector

[Q] Does your screen look very smudgy?

I can't really explain what I'm thinking of, I don't have a problem with the LCD itself, but on the surface of the screen it looks really smudgy, but in a weird way. My older phone or tablets screen had fingerprints of course, but it's different on the XL. You can't see it in the dark, but outdoors in the sun (even now in winter) I can barely see the screen because of it. I'm sure you know what I'm talking about if yours also loook like mine.
That's the only reason I use a screen protector, but I don't like the feel of the screen protector so I'd like to remove it.

Pr3no said:
I can't really explain what I'm thinking of, I don't have a problem with the LCD itself, but on the surface of the screen it looks really smudgy, but in a weird way. My older phone or tablets screen had fingerprints of course, but it's different on the XL. You can't see it in the dark, but outdoors in the sun (even now in winter) I can barely see the screen because of it. I'm sure you know what I'm talking about if yours also loook like mine.
That's the only reason I use a screen protector, but I don't like the feel of the screen protector so I'd like to remove it.
Click to expand...
Click to collapse
I know what you mean, I'm facing that too. I think it's preety weird since my Defy from 2010 doesn't look like that at all when I use it.

ImTooNoob said:
I know what you mean, I'm facing that too. I think it's preety weird since my Defy from 2010 doesn't look like that at all when I use it.
Click to expand...
Click to collapse
And do you use some kind of screen protector or you just have to bare with it?
I bought an XtremeGuard screen protector and it looks better with it, but it feels sticky, and I don't know which one is worse.

Pr3no said:
And do you use some kind of screen protector or you just have to bare with it?
I bought an XtremeGuard screen protector and it looks better with it, but it feels sticky, and I don't know which one is worse.
Click to expand...
Click to collapse
I don't use a screen protector, since it reduces the touchscreen sensitivity. But it feels a little bit better with it.
Sent from my C2104 using Tapatalk 4 Beta

ImTooNoob said:
I don't use a screen protector, since it reduces the touchscreen sensitivity. But it feels a little bit better with it.
Sent from my C2104 using Tapatalk 4 Beta
Click to expand...
Click to collapse
That is because of screen is coated in a special way. Just learn to live with it or get a screen protector but then you will have to learn to deal with lowered sensitivity.

Redzo said:
That is because of screen is coated in a special way. Just learn to live with it or get a screen protector but then you will have to learn to deal with lowered sensitivity.
Click to expand...
Click to collapse
I already have a screen protector, and I have no problems with the lowered sensitivity, every one of my touch has been detected since I applied, but I wanted to peel it off because the surface of the protector feels sticky.
I'll probably just buy another screen protector, because I don't think I could live with that coating.

Screen coating is coming off?

Noticed that from the place where my thumb usually makes up/down scroll is strange area, and even I clean the screen, this area is still there. See Yourself - I made a picture, clean screen, water steam (breath), and this middle area is the problem. My thumb is normal, I'm a normal user and I had newer such problem with any phone.
Is the Gorilla Glass really so bad or is it coated with some stuff which is just coming off?

ksuuk said:
Noticed that from the place where my thumb usually makes up/down scroll is strange area, and even I clean the screen, this area is still there. See Yourself - I made a picture, clean screen, water steam (breath), and this middle area is the problem. My thumb is normal, I'm a normal usre and I had newer such problem with any phone.
Is the Gorilla Glass really so bad or is it coated with some stuff which is just coming off?
Click to expand...
Click to collapse
woow thats something new..and AFAIK gorilla glass has no coating. what so ever
Do you have some kind scree guard or something?

abhirulz94 said:
woow thats something new..and AFAIK gorilla glass has no coating. what so ever
Do you have some kind scree guard or something?
Click to expand...
Click to collapse
No, I have not used any kind of screen cover, but seems that Moto G screen is covered with the the water-resistance coating and this is failing off - it's clearly visible when cleaning the screen with some liquid, only this area stays wet.
But I don't think this is normal behavior. I can't imagine what the power users screen is now or will be later. I contacted with the Amazon ( I have one dead pixel too), let's see what they say.

ksuuk said:
No, I have not used any kind of screen cover, but seems that Moto G screen is covered with the the water-resistance coating and this is failing off - it's clearly visible when cleaning the screen with some liquid, only this area stays wet.
But I don't think this is normal behavior. I can't imagine what the power users screen is now or will be later. I contacted with the Amazon ( I have one dead pixel too), let's see what they say.
Click to expand...
Click to collapse
If it contains a dead pixel better get a replacement, all the best for that.
BTW water repellent coating is done on the internals of the device.

abhirulz94 said:
If it contains a dead pixel better get a replacement, all the best for that.
BTW water repellent coating is done on the internals of the device.
Click to expand...
Click to collapse
I know about internal coating. But as You see, the screen is also coated. I have the proof.
I made a test, sprayed water to the screen, and as You see, the damaged area stays wet, while the rest rejects it.
The question is - do I have faulty screen or this will happen to everyone sooner or later?

ksuuk said:
I know about internal coating. But as You see, the screen is also coated. I have the proof.
I made a test, sprayed water to the screen, and as You see, the damaged area stays wet, while the rest rejects it.
The question is - do I have faulty screen or this will happen to everyone sooner or later?
Click to expand...
Click to collapse
well you are the first one to report something like this and i agree with you because this might happen with others also sooner or later. Its very much possible that your screen is faulty since you mentioned its new (maybe the screen had tiny dust particle before the coating took place) many members are using the phone without any screen-guard but none have mentioned anything like this..A lot of member have got dead pixels on their screens and got them replaced.
I'm using a screen guard since the screen will get scratched over the time.

abhirulz94 said:
well you are the first one to report something like this and i agree with you because this might happen with others also sooner or later. Its very much possible that your screen is faulty since you mentioned its new (maybe the screen had tiny dust particle before the coating took place) many members are using the phone without any screen-guard but none have mentioned anything like this..A lot of member have got dead pixels on their screens and got them replaced.
I'm using a screen guard since the screen will get scratched over the time.
Click to expand...
Click to collapse
Well, Amazon just replied and they will replace it with the new one, so I have to wait for the new one and later send the old one back. Let's hope that this one's screen ( I still don't like to add the screen protector, as it's kind of ugly) will last longer.

If you apply the screen protector carefully, you won't even know it's on! It's your choice tough but what you reported is pretty worrying. That area of the screen seems too big tough for it to be a thumb, (you touch with just the tip of the thumb) do it was probably already a little damaged when you got it and with the time it got bigger and bigger. Or maybe you scratched your screen somehow?
Sent from my XT1032 using xda app-developers app

the is an oliophobic coating on the screen of the moto g (part of the gorilla glas). this is also the reason why you generally get less fingerprints on the display than on a screen protector and why it's much easier to clean the display than the scren protector

mr_nooby said:
If you apply the screen protector carefully, you won't even know it's on! It's your choice tough but what you reported is pretty worrying. That area of the screen seems too big tough for it to be a thumb, (you touch with just the tip of the thumb) do it was probably already a little damaged when you got it and with the time it got bigger and bigger. Or maybe you scratched your screen somehow?
Sent from my XT1032 using xda app-developers app
Click to expand...
Click to collapse
I'm 100% sure that I haven't scratched the screen purposely, juts normal, id even say careful using. And if I clean the screen, it's bright and like a new, impossible to detect any damages, also this problematic area is clean and shiny. But when I touch it or spray water etc, it's clearly visible. So choices are:
1) Add screen protector (let someone do it, once I added it to iPhone and the result was terrible).
2) Polish the whole screen, so that this coating is removed.
3) Replace.
4) Ignore.

blockbusta said:
the is an oliophobic coating on the screen of the moto g (part of the gorilla glas). this is also the reason why you generally get less fingerprints on the display than on a screen protector and why it's much easier to clean the display than the scren protector
Click to expand...
Click to collapse
Yes, You are right, it's anti-fingerprint oleophobic coating and be warned, seems it's just won't last.

Question How is your Ultra holding up? Scratches etc

My ultra is now 3 months old. I have the burgundy version. Even though I’ve been particular about cleaning it there is a tiny paint chip on the camera
https://imgur.com/Yb9IkHY
small permanent case markings that look like dust particles.
https://imgur.com/hSyYaMo
tried using one of lens wipes to clean it but it didn’t come off.
I’m curious how phones are holding up for you guys.

Still pretty much same condition as when I took it out of the box, already had the case & screen protector waiting so I didn't waste any time when it was delivered.

AlphaTekk Epoch said:
Still pretty much same condition as when I took it out of the box, already had the case & screen protector waiting so I didn't waste any time when it was delivered.
Click to expand...
Click to collapse
I actually didnt notice these small dots. Looked pristine to me but when I was cleaning and saw them in direct light it was noticed. What color do you have? Can you share a photo of the bottom of the phone?

BrokenBee said:
...there is a tiny paint chip on the camera
Click to expand...
Click to collapse
Could you please mark it, it looks ok for me.

ZXR said:
Could you please mark it, it looks ok for me.
Click to expand...
Click to collapse
8 o’clock to the laser autofocus. Small white spec.
Any chance you can post a photo of the bottom of your phone?

Attached.

Leave rhe plastic film on the phone if using a case. Dust scratches the plastic instead.

ZXR said:
Attached.
Click to expand...
Click to collapse
Ah seems like you have it too slightly?

volcolm said:
Leave rhe plastic film on the phone if using a case. Dust scratches the plastic instead.
Click to expand...
Click to collapse
Well I’ll be doing that next time. Already removed em

I was actually surprised how easy the screen has gotten a ton of small little scratches, suppose its my fault for hating screen protectors and cases, finally started using Whitestonedome screen protectors and currently using the latercase.
Surprisingly the back of my phone still looks brand new

Mine is good so far. It comes out of the case every other day and it and the case get a wipe down with a damp cloth. Then dried with a microfiber cloth before going back in the case.
If you leave the phone in the case for long periods of time, abrasive particles will get in between the phone and case and the damage begins.

Mine is doing great. I treat it like my car; I use it as designed, clean it occasionally, and do a little maintenance every so often.

BrokenBee said:
Ah seems like you have it too slightly?
Click to expand...
Click to collapse
I would say no. If you think of this single spot on top, it was most likely a one dust particle.

ZXR said:
I would say no. If you think of this single spot on top, it was most likely a one dust particle.
Click to expand...
Click to collapse
They actually look like dust particles on mine too. They might seem less pronounced given your colour though. Mine wont wipe off completely.

I have the Black one and no scratches toll now (using without case) but camera has small Spot... The white one with no paint on the shell from my friend ist perfekt till now... Think next time i go for white

Put an Otterbox on the device right away but not a screen protector. The screen is extremely prone to micro scratches which can only be seen when screen is off, or with very low backlight and dark image (I've had the device a month an already some prominent micro scratches) . Awaiting screen protectors in the mail. This is a bummer as previous versions of gorilla glass stood up better to micro scratches (never had nearly the micro scratches on my S20 which I ran for 2 years without screen protection) . Pay off I guess for having better shatter protection.

Iv been running case with a naked screen ever since I realized that every protector ive tried affects either swipe typing and more so Spen responsiveness. Thank God tmobile allows you to add insurance to phones they offer regardless if it's bought from them or 3rd parties. The phone is just way to smooth for any obstructions for me.

no scratches