I have the Captivate for almost 2 months, but I think this issue is valid for all Galaxy S phones.
Some weeks ago it appeared a stain/smudge on the middle of the screen that can be easily seen with a light color background. Also, I noticed that its seen even with the phone turned off. See both photos attached.
I use invisibleSHIELD. Since the stain is noticed even with the screen turned off, I'm wondering if it may come from the protector instead of the screen itself.
It would be easy if I removed the protector, but if I do so, I'll loose it.
Has somebody had that problem?
May it come from the screen protector?
Thanks
I would imagine that it's the screen protector and the actual phone screen. Just take the screen protector off.
I don't have this problem but you can remove the screen protector and reapply it easily. Just use tape to lift it off the glass and rinse in a bowl of warm water with a drop of dish soap to clean and reapply. I've done this to my screen protector 5 or 6 times for various reasons.
yes my friend this is caused by the screen protector. mine had the same issue. apperantly its from using the squeegy tooo hard!
Could be your LCD Has a burned in Image
If you remove your screen protector and still notice the screen smudge try tilting the phone slightly to get a good angle and try o see if the smudge is internal, if it is I would say its a bleeding LCD, I had this issue with a HTC tilt at&t sent me and they sent me a brand new one free of charge.
Evilspawn said:
yes my friend this is caused by the screen protector. mine had the same issue. apperantly its from using the squeegy tooo hard!
Click to expand...
Click to collapse
It was applied by a authorized ZAGG reseller. I watched and he didn't use it too hard. Any way, I'll remove it.
You had this problem with a invisibleSHIELD by ZAGG protector too or other?
DaveNavy said:
If you remove your screen protector and still notice the screen smudge try tilting the phone slightly to get a good angle and try o see if the smudge is internal, if it is I would say its a bleeding LCD, I had this issue with a HTC tilt at&t sent me and they sent me a brand new one free of charge.
Click to expand...
Click to collapse
When you had this problem with HTC, were you still able to see the smudge?
What kind of case is that? It looks very slim and pretty cool!
EWP000 said:
It was applied by a authorized ZAGG reseller. I watched and he didn't use it too hard. Any way, I'll remove it.
You had this problem with a invisibleSHIELD by ZAGG protector too or other?
Click to expand...
Click to collapse
It should be covered under warranty still. Their site offers a 1 year warranty so you should be able to take it back to the seller and get a new one installed free
Its the case from at&t, its like a silicon plastic thing. Lol. I got it too.
Sent from my SAMSUNG-SGH-I897 using XDA App
I have this same issue with my HTC Magic, that has a screen protector on it. There is a similar mark,smudge on my screen, as a result of a particularly large raindrop hitting my phone. Based on this thread, I can breath a sigh of relief that it didn't damage the screen!
DaveNavy said:
If you remove your screen protector and still notice the screen smudge try tilting the phone slightly to get a good angle and try o see if the smudge is internal, if it is I would say its a bleeding LCD, I had this issue with a HTC tilt at&t sent me and they sent me a brand new one free of charge.
Click to expand...
Click to collapse
The tilt is a whole different beast... the Samsung is a capacitive touch screen while the tilts were pressure touch...
Related
I used my Nexus S without a screen protector, and there was one day when I was using the phone heavily, this part of the screen felt a little rough to the touch when I was swiping it.
Now when I look at the screen I see these faint track marks on the screen that aren't scratches, but it's like something smudged the screen. I have wiped it with microfibre cloth (My Oakleys pouch) but I can't remove this smudge.
It's barely visible when the screen is on but you can see it if the screen is off.
Does anybody else have this problem? Is it a scratch or can I wash this off somehow?
I have similar spots... it's most likely the oleophobic coating wore off in that area. Not sure how it happens, but it seems to be ****ty coating.
Kayatoast said:
I used my Nexus S without a screen protector, and there was one day when I was using the phone heavily, this part of the screen felt a little rough to the touch when I was swiping it.
Now when I look at the screen I see these faint track marks on the screen that aren't scratches, but it's like something smudged the screen. I have wiped it with microfibre cloth (My Oakleys pouch) but I can't remove this smudge.
It's barely visible when the screen is on but you can see it if the screen is off.
Does anybody else have this problem? Is it a scratch or can I wash this off somehow?
Click to expand...
Click to collapse
dinan said:
I have similar spots... it's most likely the oleophobic coating wore off in that area. Not sure how it happens, but it seems to be ****ty coating.
Click to expand...
Click to collapse
I also have one such small spot that is only visible when the screen is off, and only visible at a certain angle with a lot of light. It's been there since I got the phone. It actually looks like it's under the glass, but I can't tell for sure. I can't feel it. I've been keeping an eye on it and I'll utilize Best Buy's protection plan if it gets worse. Im glad I'm not the only one, but this is a little disappointing.
It's problably the oleophobic coating like others said. I have the same thing on mine, and have been thinking of exchanging it because of it. But I think I might as well keep it, as this phone has no other problems, and I'm sure it will probably wear off any phone I get with due time.
Take a paper towel and lightly go over that area. I bet it comes clean so you can't see it anymore until you wipe your oily fingers in that spot again. It seems oils like to get stuck in those spots unless you clean it with something that absorbs oils, and isn't reused over and over.
Thanks for the replies guys. Yeah I am hesitant to do a return as my phone works great with none of the issues faced by others.
I'll try cleaning it as suggested. Thanks!
Sent from my Nexus S using Tapatalk
I had the smudges that Kayatoast talked about. I just wiped it off with a paper towel and it disappeared. I guess we must clean it with something that absorbs oil.
My smudges probably came from the hand lotion...
I've also decided not to return mine because I don't want to get a replacement phone with a worse problem.
As for wiping it off, this may work for others in some situations, but the spot on mine is definitely a blemish/defect. Cleaning it has zero effect.
I used iklear to clean the screen then wiped it down with a microfibre cloth. That took care of the smudge. Then I slapped a screen protector on it and that took care of the smudge..now to get rid of those air bubbles..lol.
I recommend this brand: http://www.protectionfilms24.com/pr...geraeteklasse=7&marke=Samsung&modell=4603&go=
Arrived in 2 days, made by 3M and doesn't affect my screen clarity at all.
I just realized the same type of smudge on mine today. It's not on top of the screen, but seems like it's under it. Like others, I didn't want to exchange it because everything else works fine plus I'm out of my 30 day period with no exchange.
If I remember, I'm probably going to do a warranty exchange before it ends.
When I was cleaning my screen to put on my cheap eBay screen protector, I noticed the same smudge in the middle of my screen. No amount of cleaning removed it completely. On went the screen protector, and "Voila", smudge disappeared .
BTW, the eBay screen protector is very close to screen feel as the naked screen and is completely clear. Free with the $3.99 shipped silicone case... gotta love eBay!!!
treodoc said:
When I was cleaning my screen to put on my cheap eBay screen protector, I noticed the same smudge in the middle of my screen. No amount of cleaning removed it completely. On went the screen protector, and "Voila", smudge disappeared .
BTW, the eBay screen protector is very close to screen feel as the naked screen and is completely clear. Free with the $3.99 shipped silicone case... gotta love eBay!!!
Click to expand...
Click to collapse
You know, I thought this was a joke until I got the cheap screen protectors that came with the S gel case. Yeah, it disappears. Weird since it looked like the smudge was under the screen.
Phew im glad im not the only one, the smudge is barely noticeable except under light and while the screen is off. Going to try to clean it.
Is the smudge you guys are talking about, blue by chance? I have a slight blue streak underneath my screen since it was purchased. To best describe it, it looks like a shiney blue streak from cleaning with windex that never dries.
Sent from my Nexus S using XDA App
and nothing but some scuffs which i was able to wipe off...does this mean that my TB has the good glass? i hate screen protectors and never needed one with the droid... so hopefully i wont need one for this... i hate the verizon one they put on for me... took it off
Rub some sand/gravel on it next time. You probably wont get as lucky. Typical keys are made out of mild steel so it would make sense that the glass might resist heavy damage. Have you turned your screen off and examined in good light? The bolt does supposedly have GG. I'd still get a screen protector, with a good one you'll never know it was there, the vzw one is a pos.
I already have a flaw in my screen, looks like a little dot that I have no idea how it got there as I have not done anything to cause it. This is a physical thing on the "glass" that you can see with the screen off/on. Not a dead pixel or anything.
Id still get a screen protector. I boight my TB, had it in my pocket for a day, and somehow got a scratch down the middle of the screen. If its gorilla glass, its not as good as other screens.
Sent from my ADR6400L using XDA App
Get the Steinheil Ultra Crystal (http://www.sgpstore.com/cell-phone/...-screen-protector-steinheil-ultra-series.html). You'll never notice it's on without looking waaay too closely at your phone.
Are those screen protectors or tampons? The boxes threw me off.
WeaselWeaz said:
Are those screen protectors or tampons? The boxes threw me off.
Click to expand...
Click to collapse
Well, I would assume screen protectors, but then I've never spent much time looking at tampon boxes.
OT.
tbcpn said:
Get the Steinheil Ultra Crystal (http://www.sgpstore.com/cell-phone/...-screen-protector-steinheil-ultra-series.html). You'll never notice it's on without looking waaay too closely at your phone.
Click to expand...
Click to collapse
+100
Also buy from their ebay store and you'll get free shipping.
Sent from my HTC Thunderbolt
entraik said:
and nothing but some scuffs which i was able to wipe off...does this mean that my TB has the good glass? i hate screen protectors and never needed one with the droid... so hopefully i wont need one for this... i hate the verizon one they put on for me... took it off
Click to expand...
Click to collapse
Well... that was dumb.
I have one of the anti glare ones from the VZW store. Hurts my eyes to look through this thing.
OP must have money to burn. I have a zagg screen cover but I would never key my phone on purpose
I have a nice 1/2" scratch right along the upper middle of my screen. Don't know what caused it but its deep, my finger nail catches on it if i rub it across it. The glass isn't that tough.
tbcpn said:
Get the Steinheil Ultra Crystal... You'll never notice it's on without looking waaay too closely at your phone.
Click to expand...
Click to collapse
I second this. I cant even see the thing on my screen (unless you look at the seam at the bottom).
Heh, keys are nothing. I keep my TB without any covers in my pocket for most of the day. I can throw anything in there with the phone and have no damage. Ironically enough though, the one day I have it in there with nothing else, I have a nice slash right down the screen. The little specks of crap that lay around your pockets are what do the damage, not the big things.
i think you guys might have faulty glass... i dunno..it seems tough to me.. way tougher than my iphone for sure...
floydiandroid said:
I second this. I cant even see the thing on my screen (unless you look at the seam at the bottom).
Click to expand...
Click to collapse
It also feels like I'm actually touching the glass.
Try scratching it with a rusty nail to see what happens. Oh and can you record it and post on YouTube so we can all see!?
Forgetfull said:
Rub some sand/gravel on it next time. You probably wont get as lucky. Typical keys are made out of mild steel so it would make sense that the glass might resist heavy damage. Have you turned your screen off and examined in good light? The bolt does supposedly have GG. I'd still get a screen protector, with a good one you'll never know it was there, the vzw one is a pos.
Click to expand...
Click to collapse
definetly does NOT have guerilla glass
Got this from Droid Forums (where I frequent most of the time)
http://www.droidforums.net/forum/htc-thunderbolt/120972-will-tb-have-gorilla-glass.html
http://www.corninggorillaglass.com/#featured-products
Thunderbolt is listed as having Gorilla Glass.
gotcha13 said:
definetly does NOT have guerilla glass
Click to expand...
Click to collapse
Yes it does, See the attached pic or go here http://www.corninggorillaglass.com/?utm_source=google&utm_medium=cpc&utm_term=gorilla%2520glass&utm_campaign=Branded%2520Gorilla%2520Glass#featured-products
Look at the HTC Products
I know this probably shouldn't be in the General Section but I just want to help people out! Beware, The HTC Sensation does not have proper gorilla glass, gorilla glass does scratch but not that easily, today I handed over my phone to some friends and I saw them using the phone very carefully but when i got the phone back there were BIG scratches here and there on the screen! Whoever hasn't bought a screen guard PLEASE do so and remember NOT to buy the glare screen guard, but the Anti-glare one. The glare screen protector doesn't work that well under the sun and most of the time you see yourself rather than the UI on the screen even in full brightness. The Anti-glare protector works PERFECTLY.
And also guys, please help me out. The scratches are really minor but irritating. The aren't visible when holding the phone normally or looking at it from the front but when i tilt the screen I can see them. Would getting a screen guard help? Would it hide the scratches?
Sorry if this has been posted already..
I had a couple of scratches on my screen so I put a zagg screen protector on. I can't see any scratches on my screen anymore.
Optimusg2x said:
I had a couple of scratches on my screen so I put a zagg screen protector on. I can't see any scratches on my screen anymore.
Click to expand...
Click to collapse
Thanks a lot for replying. Unfortunately, that company isn't available here in my country. So would a normal screen guard by a good company do?
Can you post some pics?
DeezNotes said:
Can you post some pics?
Click to expand...
Click to collapse
Umm i dont think youll be able to see it in pictures.
Is AMZER a good company? would it hide the scratches?
Funny you mentioned that.
Before I returned my old unit for some issues, I did a scratch test using keys and the blade edge of scissors. I couldn't make any scratches although I was hitting the screen fairy hard...
Sent from my HTC Sensation 4G using XDA App
jparity said:
Funny you mentioned that.
Before I returned my old unit for some issues, I did a scratch test using keys and the blade edge of scissors. I couldn't make any scratches although I was hitting the screen fairy hard...
Sent from my HTC Sensation 4G using XDA App
Click to expand...
Click to collapse
magic. I'm the unlucky one I guess
Sorry for repost and BUMP - Is amzer a good company? Should I order the protector?
I always keep one pocket free for "the phone pocket"... I mean sure it's gorilla glass and all, just like my galaxy S was, but I don't want to test it out!
Sorry to hear that the OP was having issues. It seems very strange that a finger could cause scratches like that... Was there some kind of debris around? Like sand or something?
It is Gorilla Glass, and it isn't scratch proof:
http://www.corninggorillaglass.com/products-with-gorilla/htc
vinas1 said:
I always keep one pocket free for "the phone pocket"... I mean sure it's gorilla glass and all, just like my galaxy S was, but I don't want to test it out!
Sorry to hear that the OP was having issues. It seems very strange that a finger could cause scratches like that... Was there some kind of debris around? Like sand or something?
Click to expand...
Click to collapse
Nope ! NOTHING at all, it's always in my pouch! Anyway, again some one please answer me - is amzer a good company? xD
iam wearing my sensation in the pocket together with my keys for like two months already, no scratches on display so far .... the back side is another story though xD
shammanCZ said:
iam wearing my sensation in the pocket together with my keys for like two months already, no scratches on display so far .... the back side is another story though xD
Click to expand...
Click to collapse
DAMN lucky.
It's not actually a SCRATCH! Like a hard one, it's big thats why its visible when i tilt my phone and when i put my nail across the screen to check whether it's a scratch, i can feel it.
IS AMZER A GOOD COMPANY >.< ?!?!!?
arzbhatia said:
Thanks a lot for replying. Unfortunately, that company isn't available here in my country. So would a normal screen guard by a good company do?
Click to expand...
Click to collapse
I think any screen protector will work.
You aren't getting a reply , because people don't know. Buy one and see for yourself. Screen protectors aren't expensive. I just bought 8 for under 10$
The hTC Sensation has Gorilla Glass
http://www.corninggorillaglass.com/products-with-gorilla/htc
It's because your screen protector, those things aren't scratch proof. I had the same problem.
___________________
MacBook Pro 13" 2011
Sony Vaio 17"
hTC HD7
MOTOROLA RAZR v3
Nokia 5530 XpressMusic (that thing is ****)
C0NAN said:
It is Gorilla Glass, and it isn't scratch proof:
http://www.corninggorillaglass.com/products-with-gorilla/htc
Click to expand...
Click to collapse
Oh wow, even the G1 used Gorilla Glass. That was long time ago and before other manufacturers started bragging about their Gorilla glass equipped gadgets. The same goes for back-illuminated camera sensor. Only Apple made a big deal out of it, while EVO 4G (saw it in iFixit teardown) and possibily also other HTC phones also used back-illuminated sensors.
again i had my phone since 6/16/2011 it stay in my cargo pants pocket with keys and everything else still my phone have know scratches all i get is finger prints wich is supposed to be finger print resistance
I may not call it a scratch. It's just irritating ordered the amzer protector.
evo 4g was supposedly gorilla glass. The one day i was rocking it without a case (the superbowl, i was a little buzzed) my buddy took me on a beer run got out of the car with phone on my lap and it skidded across the cement screen down. i flipped **** picked it up only to have a scratch on the top left plastic the screen was fine.
So you let you friends see ur phone and they handed it back with scratches? Id beat some ass thats not cool
Noticed that from the place where my thumb usually makes up/down scroll is strange area, and even I clean the screen, this area is still there. See Yourself - I made a picture, clean screen, water steam (breath), and this middle area is the problem. My thumb is normal, I'm a normal user and I had newer such problem with any phone.
Is the Gorilla Glass really so bad or is it coated with some stuff which is just coming off?
ksuuk said:
Noticed that from the place where my thumb usually makes up/down scroll is strange area, and even I clean the screen, this area is still there. See Yourself - I made a picture, clean screen, water steam (breath), and this middle area is the problem. My thumb is normal, I'm a normal usre and I had newer such problem with any phone.
Is the Gorilla Glass really so bad or is it coated with some stuff which is just coming off?
Click to expand...
Click to collapse
woow thats something new..and AFAIK gorilla glass has no coating. what so ever
Do you have some kind scree guard or something?
abhirulz94 said:
woow thats something new..and AFAIK gorilla glass has no coating. what so ever
Do you have some kind scree guard or something?
Click to expand...
Click to collapse
No, I have not used any kind of screen cover, but seems that Moto G screen is covered with the the water-resistance coating and this is failing off - it's clearly visible when cleaning the screen with some liquid, only this area stays wet.
But I don't think this is normal behavior. I can't imagine what the power users screen is now or will be later. I contacted with the Amazon ( I have one dead pixel too), let's see what they say.
ksuuk said:
No, I have not used any kind of screen cover, but seems that Moto G screen is covered with the the water-resistance coating and this is failing off - it's clearly visible when cleaning the screen with some liquid, only this area stays wet.
But I don't think this is normal behavior. I can't imagine what the power users screen is now or will be later. I contacted with the Amazon ( I have one dead pixel too), let's see what they say.
Click to expand...
Click to collapse
If it contains a dead pixel better get a replacement, all the best for that.
BTW water repellent coating is done on the internals of the device.
abhirulz94 said:
If it contains a dead pixel better get a replacement, all the best for that.
BTW water repellent coating is done on the internals of the device.
Click to expand...
Click to collapse
I know about internal coating. But as You see, the screen is also coated. I have the proof.
I made a test, sprayed water to the screen, and as You see, the damaged area stays wet, while the rest rejects it.
The question is - do I have faulty screen or this will happen to everyone sooner or later?
ksuuk said:
I know about internal coating. But as You see, the screen is also coated. I have the proof.
I made a test, sprayed water to the screen, and as You see, the damaged area stays wet, while the rest rejects it.
The question is - do I have faulty screen or this will happen to everyone sooner or later?
Click to expand...
Click to collapse
well you are the first one to report something like this and i agree with you because this might happen with others also sooner or later. Its very much possible that your screen is faulty since you mentioned its new (maybe the screen had tiny dust particle before the coating took place) many members are using the phone without any screen-guard but none have mentioned anything like this..A lot of member have got dead pixels on their screens and got them replaced.
I'm using a screen guard since the screen will get scratched over the time.
abhirulz94 said:
well you are the first one to report something like this and i agree with you because this might happen with others also sooner or later. Its very much possible that your screen is faulty since you mentioned its new (maybe the screen had tiny dust particle before the coating took place) many members are using the phone without any screen-guard but none have mentioned anything like this..A lot of member have got dead pixels on their screens and got them replaced.
I'm using a screen guard since the screen will get scratched over the time.
Click to expand...
Click to collapse
Well, Amazon just replied and they will replace it with the new one, so I have to wait for the new one and later send the old one back. Let's hope that this one's screen ( I still don't like to add the screen protector, as it's kind of ugly) will last longer.
If you apply the screen protector carefully, you won't even know it's on! It's your choice tough but what you reported is pretty worrying. That area of the screen seems too big tough for it to be a thumb, (you touch with just the tip of the thumb) do it was probably already a little damaged when you got it and with the time it got bigger and bigger. Or maybe you scratched your screen somehow?
Sent from my XT1032 using xda app-developers app
the is an oliophobic coating on the screen of the moto g (part of the gorilla glas). this is also the reason why you generally get less fingerprints on the display than on a screen protector and why it's much easier to clean the display than the scren protector
mr_nooby said:
If you apply the screen protector carefully, you won't even know it's on! It's your choice tough but what you reported is pretty worrying. That area of the screen seems too big tough for it to be a thumb, (you touch with just the tip of the thumb) do it was probably already a little damaged when you got it and with the time it got bigger and bigger. Or maybe you scratched your screen somehow?
Sent from my XT1032 using xda app-developers app
Click to expand...
Click to collapse
I'm 100% sure that I haven't scratched the screen purposely, juts normal, id even say careful using. And if I clean the screen, it's bright and like a new, impossible to detect any damages, also this problematic area is clean and shiny. But when I touch it or spray water etc, it's clearly visible. So choices are:
1) Add screen protector (let someone do it, once I added it to iPhone and the result was terrible).
2) Polish the whole screen, so that this coating is removed.
3) Replace.
4) Ignore.
blockbusta said:
the is an oliophobic coating on the screen of the moto g (part of the gorilla glas). this is also the reason why you generally get less fingerprints on the display than on a screen protector and why it's much easier to clean the display than the scren protector
Click to expand...
Click to collapse
Yes, You are right, it's anti-fingerprint oleophobic coating and be warned, seems it's just won't last.
I recently noticed this strange blemish around the home button of my GS5 Dev. Edition. The phone has never been dropped in the water and when I clean the screen with eyeglass cleaner or alcohol you can't see the blemish. Once you get some oil from your hands on the screen it becomes visible again.
Samsung wasn't much help when I called them about it and were going to make me pay to fix it. The phone is only about 6mo old.
I really want to buy a Note 4, but I feel bad giving them repeat business when I've never abused this phone and clearly there is something wrong with the screen and they want me to pay to fix it
What would you do in my position?
if you're using a screen protector, i suggest you change it, because with use, the area eroded and subsequently of a different texture than the rest. My HTC One has such a mark on the Home button, which is invisible usually, but with oily hands, is visible.
alicarbovader said:
if you're using a screen protector, i suggest you change it, because with use, the area eroded and subsequently of a different texture than the rest. My HTC One has such a mark on the Home button, which is invisible usually, but with oily hands, is visible.
Click to expand...
Click to collapse
no protector here. it's been naked since day one
take it to service center
amghoon said:
no protector here. it's been naked since day one
Click to expand...
Click to collapse
then take your phone service center. May be its lcd issue...
So it disappears when you clean it? Almost sounds like an issue with the oleophobic coating. (It's an oil-rejecting coating applied in the factory that wears off after a few months. You can buy it to apply yourself as well)
I've seen several thousand Samsung devices, but never this issue.
A screen protector should solve the issue if that is the case. That way residue from your fingers doesn't end up on the actual screen.
Sent from my SM-N9005 using Tapatalk 2
I have a Note 4 and have not seen this before. Perhaps it's an issue with the coating as mentioned above.
Sent from my SM-N910T using XDA Premium HD app