Screen problem or normal? - HTC U11+ Questions & Answers

Do you have trail on your displays when move finger across? Like dark tray and i see sometimes horizontal white lines, but it lasts only few seconds and it become normal. I have video i will put it later.
Thank you
links:
https://www.youtube.com/watch?v=5tJvzWTTVS0
https://www.youtube.com/watch?v=vjNjM671F7E

sasa90 said:
Do you have trail on your displays when move finger across? Like dark tray and i see sometimes horizontal white lines, but it lasts only few seconds and it become normal. I have video i will put it later.
Thank you
links:
https://www.youtube.com/watch?v=5tJvzWTTVS0
https://www.youtube.com/watch?v=vjNjM671F7E
Click to expand...
Click to collapse
A known problem some of us have had, mine included. Also happened on some U11 displays. I have sent mine back to have the screen replaced. If they can't fix it I intend on returning it.

Related

LCD Screen Defect or Software/Driver Problem?

Hey guys,
I am going crazy here, searching forums did not help me at all.
The lower section of the screen keeps flicking, and not always, what do i mean by flicking, its like the screen at the lower section keeps doing like a strange low refresh rate, and has an old imprint of some old menus. Happens especially when there is the color of gray.
Made a screenshot of the phone, no problems, there, so its not a software rendering problem, might be a drivers problem though, or a defec tin the screen itself.
Frequency is high but not always, and am unable to determine when does that happen exactly. going crazy here, is this a defect? or all touch pro's have this?
Exact explanation summary:
1CM from the bottom of the LCD sometimes flickers as if that 1CM is having an extremely low refresh rate. Mostly happens when there is light gray, but not necessarily, and a soft reset for the phone does not remove it. It happens on random!
Hey,
Yeah it happens to me too! You don't need to do a soft reset, it actually fades away if you watch it closely! I don't know what it is either, and yes it is random as you have stated! I initially thought it was an application I installed as it only started happening after that, so I did a full hard reset and its still happening! Not sure what or how, but hoping next firmware version stops it!
Cheers,
mpls-te
As it happens, that's exactly why I've logged on here today! Any ideas whta the cause might be?
OK, good to see that others have this, so am not alone here, experts here, any ideas? other touch pro users, can you please leave your statements?
I hope its a driver issue.
But from what i noticed, its like, the screen is OFF, as in blank and no back light, but somehow, the application working on the screen before you turned off the device is somehow printing something on the LCD, something that we don't see, and when we actually start the phone and its back light, that OFF LINE imprint pops on screen. Something like that.
Its completely illogical, but dunno, can't find any sense here and am going crazy
Same thing happened to me and a few others as well.
See my thread here.
What rom is everyone using?
I've noticed a similar issue with mine, except rather than something software it seems like it's the backlight for the bottom 1cm of the screen flickering slightly. I don't see any weird pixels or inappropriate screen information, just a dimming/high speed flickering of the backlight in that same regionas yours. It comes and goes. Sometimes weeks without it, then maybe 3 times in a day for a minute or two at a time. Everything else works fine and whatever screen I go to displays fine.
I'm assuming it's a hardware problem with the LED(s) that light up the bottom portion of the screen, and I'm going to use it as an excuse to get a warranty replacement somewhere near the end of the warranty when the phone's getting a little old and worn.
maxh said:
I've noticed a similar issue with mine, except rather than something software it seems like it's the backlight for the bottom 1cm of the screen flickering slightly. I don't see any weird pixels or inappropriate screen information, just a dimming/high speed flickering of the backlight in that same regionas yours. It comes and goes. Sometimes weeks without it, then maybe 3 times in a day for a minute or two at a time. Everything else works fine and whatever screen I go to displays fine.
I'm assuming it's a hardware problem with the LED(s) that light up the bottom portion of the screen, and I'm going to use it as an excuse to get a warranty replacement somewhere near the end of the warranty when the phone's getting a little old and worn.
Click to expand...
Click to collapse
Lool, evil, lets just hope that this problem DOES occur when you go to their shop for your replacement
Good idea though, might do the same thing except that i have to travel abroad to where i got the phone from to actually get the warranty working. Don't forget to re-enable stock SPL and stock ROM
It happens frequently enough I'll be able to get it on video just in case they need proof, but typically they just exchange by mail.
I just posted in another thread about this issue. I have run into the same thing a few times. The bottom portion of the screen flickers, and when i do things that have a dark gray or black screen I can see a ghost image of the left and right soft keys from my TFL3D home screen. It seems to be most noticeable when the screen brightness is set to max. To get it to go away I usually do a few soft resets, and then, if needed, i will turn off the phone and take the battery out for a while. I have never tried waiting it out to see if it will just go away on its own.
proj3ktpat said:
I just posted in another thread about this issue. I have run into the same thing a few times. The bottom portion of the screen flickers, and when i do things that have a dark gray or black screen I can see a ghost image of the left and right soft keys from my TFL3D home screen. It seems to be most noticeable when the screen brightness is set to max. To get it to go away I usually do a few soft resets, and then, if needed, i will turn off the phone and take the battery out for a while. I have never tried waiting it out to see if it will just go away on its own.
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I see that everyone posting in this thread,that has their signature filled in, is using the Energy ROM. I find that very interesting.
i am having the same problems, sometimes touchflo3d will flicker at the bottom, near the edges. I also get text that can be read through other screens. Like on pocketshield i can see the left and right softkey words still at the bottom. its so odd !
P.S im on energyrom
I'm on NATF v2.2, not an energy rom. But then again, mine looks more like a hardware issue, as I've never seen any ghost images of text or softkeys, just flickering.
can somebody post screens?
maybe the same problem here...
hardreset, other roms > problem still there:-(
Same problem here and I am using stock rom!
here are 3 screens of my xda diamond pro, using latest official o2 rom and newest romeOS eng
hope you can see this prob?! same like yours?
climber1872000 said:
I see that everyone posting in this thread,that has their signature filled in, is using the Energy ROM. I find that very interesting.
Click to expand...
Click to collapse
Well, i doubt EnergyROM has anything to do with that problem, since my Stock ROMz had same problem, never got fixed with any updates HTC used to release. MAYBE some Cooked ROMs out there have this solved, if any, please let us know And my problem is nothing close to screenshots above :S
mj084 said:
here are 3 screens of my xda diamond pro, using latest official o2 rom and newest romeOS eng
...
hope you can see this prob?! same like yours?
Click to expand...
Click to collapse
Dude, those photos are awful, after seeing them am happy with my phone flickering, its nothing close to this.
You see, in your photos, all three of em, you some kind of shadow effect, where text of a button for example has that same text beneath it 3x6mm, that is not my case at all.
My case is as follows, IF i am on the home screen for example all looks ok, except that the bottom 1CM of the screen is flickering. If i go to another window, either a total black one or any other screen, i would still see a ghost of the old home screen, for example, and only at the bottom 1CM.
Will post photos once i get my cam back. Cheers
similar issue
my issue is kinda similar, instead of getting the bottom 1cm or so discoloration or stuck pixels, I get streaks of red or blue on my screen. I have had this happen on each version of NATF I have tried, but don't remember it happening on the stock version (which I am tempted to try again to see if that's the issue).
Could this be a driver issue?
mind is even worse than all you guys, the touch screnn dose not response, and i have the energy rom on it, before it goes wrong. it just suddenly dose not response, than i send it to HTC, they ask for 425.00 for fix.... I will just send this to Asia and get some one to fix it.
But I hope before i send it out, some one can help me here.... anyway can fix it easy!!!!
Hi all, i have the same problem, here's another topic about it
http://forum.xda-developers.com/showthread.php?t=447891&page=2

Screen randomly gets pixelated, colors are skewed

I have taken screenshots during the occurances, and after, but they look the same after I restart, so that is why I wont post pics.
What happens is, probably 4 times now, is that the screen suddenly changes. The whole screen will look fuzzy, as if the resolution were slightly lowered, and colors will appear to be off. I use the Chrome browser for example, and when it happens the bar on the top turns from the usual grey to almost a peach color. The text is no longer sharp as well. It usually happens while browsing, but once happened while looking at photographs.
A simple reboot fixes the error, but it is inconvenient and strange.
Has anyone else seen this?
Any ideas as to why it is happening?
There is an option to change to negative colours. Maybe you're selecting it by mistake?
This issue is interesting. For the first time today I noticed some blurring. After a restart it corrected. Its certainly worth keeping an eye on. It could be a certain app messing with the tab.
Sent from my Galaxy Note 10.1
Sparksltd said:
There is an option to change to negative colours. Maybe you're selecting it by mistake?
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Click to collapse
Thanks but no, I'm pretty good with gadgets and I am definitely not accidentally switching to negative, that would turn everything black, and would not make anything blurry or pixelated.
cmunho said:
This issue is interesting. For the first time today I noticed some blurring. After a restart it corrected. Its certainly worth keeping an eye on. It could be a certain app messing with the tab.
Sent from my Galaxy Note 10.1
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Click to collapse
It is subtle. The first time I noticed it, I wondered if it had ever happened before and I missed it. It's only obvious when I'm carefully reading text in the browser, but it is definitely there.
I would say return it if it continues. There are bound to be lemons here and there. I haven't noticed this with mine though, but I have blacktie from BB if it does. I'm not even worried if it tumbles or something stops working.
I would return it. It sounds like it could be a hardware issue to me...

[Q] Defective display?

I don't really know what is happening but my year old nexus 5 seems to be developing a display problem.
It got a yellowish tint at the bottom of the screen but the top 3/4 is totally fine. What is causing it and is it just me who have this problem? Also, if you have any, please post some solutions to the problem without RMA or replacing anything.
It might be something about light leak but I am not seeing any when the screen is displaying a black picture.
onjchan said:
I don't really know what is happening but my year old nexus 5 seems to be developing a display problem.
It got a yellowish tint at the bottom of the screen but the top 3/4 is totally fine. What is causing it and is it just me who have this problem? Also, if you have any, please post some solutions to the problem without RMA or replacing anything.
It might be something about light leak but I am not seeing any when the screen is displaying a black picture.
Click to expand...
Click to collapse
I have a similar thing but it tends to only be on the bottom 1/8 of the screen.
I tend to find this is because this is the least used area of the screen - being where the soft keys go. Try running it full screen, full brightness on a white page (probably using something like this https://play.google.com/store/apps/details?id=com.gombosdev.displaytester&hl=en_GB). When you do this, does the yellowish tint fade over time?
surrealjam said:
I have a similar thing but it tends to only be on the bottom 1/8 of the screen.
I tend to find this is because this is the least used area of the screen - being where the soft keys go. Try running it full screen, full brightness on a white page (probably using something like this https://play.google.com/store/apps/details?id=com.gombosdev.displaytester&hl=en_GB). When you do this, does the yellowish tint fade over time?
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Click to collapse
By Over Time do you mean 30 minutes or a day? I tried this method before for about half an hour and it does not seems to be working. Will try it again now. But will it really help?
My OCD is killing me. I told myself not to look at the tint and I end up just staring at it.

[Q] Weird Contrasty Colours after Boot

So I just got my Galaxy S6 64GB Black two days ago and I've noticed the screen becoming very contrasty just after boot, then after I lock and unlock the device, the screen returns to normal. It's a bit hard to explain, but when the screen becomes "contrasty", essentially colours close to black, like a dark grey becomes black.
I've attached a screenshot and a photo of the screen, as you can see, the keyboard's background would actually appear black in the photo, unlike the screenshot. Has anyone else experienced this? It seems to happen only after booting up, and goes away after locking and unlocking.
I'm using an Optus Australia branded device, it has their boot and shutdown animation. I've also tried doing a factory reset, problem persists.
qkevinto said:
So I just got my Galaxy S6 64GB Black two days ago and I've noticed the screen becoming very contrasty just after boot, then after I lock and unlock the device, the screen returns to normal. It's a bit hard to explain, but when the screen becomes "contrasty", essentially colours close to black, like a dark grey becomes black.
Click to expand...
Click to collapse
Mine does the same thing (Telstra 64GB) odd but not a hude deal really.
theronlas said:
Mine does the same thing (Telstra 64GB) odd but not a hude deal really.
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Click to collapse
Ahh thanks for letting me know. At first I thought it was some weird hidden feature Samsung has employed to save power on their AMOLED screens, was digging around the settings trying to turn it off.

Screen Issue!

So the other day i got a call on viber (a calling app) and when you get a call the status bars not transparent so it was still black anyway after the phone call i noticed a black dark pixel on my status bar and it annoyed me it was on my home screen, on the play store. If i watched a video in full screen or a white screen i couldn't see it. Anyway i gotta viber call again and thru the black status bar i seen the same black dot glitch like it couldn't turn the pixel off anyways it magically fixed. Well it was gone till i woke up this morning it came back, it looks like a dead pixel or a dark grey pixel or something. What should i do. I have 12 months of waranty from wanda mobile but im not sure it will do anything
You sure it's not the proximity sensor?
RISHI RAJ said:
You sure it's not the proximity sensor?
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https://imgur.com/gallery/85aXSra
Check this picture, i know for sure its not the proximity sensor
KURDKiNG said:
So the other day i got a call on viber (a calling app) and when you get a call the status bars not transparent so it was still black anyway after the phone call i noticed a black dark pixel on my status bar and it annoyed me it was on my home screen, on the play store. If i watched a video in full screen or a white screen i couldn't see it. Anyway i gotta viber call again and thru the black status bar i seen the same black dot glitch like it couldn't turn the pixel off anyways it magically fixed. Well it was gone till i woke up this morning it came back, it looks like a dead pixel or a dark grey pixel or something. What should i do. I have 12 months of waranty from wanda mobile but im not sure it will do anything
Click to expand...
Click to collapse
It's hard to say if this is really a dead pixel. If it's really really tiny dot then it is probably a dead pixel.
Other wise it could be a glitch from a app causing a black dot on screen which isn't impossible.
So try removing viber completely and see if it stays if it does then it's probably a dead pixel or stuck pixel. But if it disappears immediately and never returns then there is a bug in viber app causing it to do tiny dot on your screen.
RISHI RAJ said:
You sure it's not the proximity sensor?
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Click to collapse
Jake.S said:
It's hard to say if this is really a dead pixel. If it's really really tiny dot then it is probably a dead pixel.
Other wise it could be a glitch from a app causing a black dot on screen which isn't impossible.
So try removing viber completely and see if it stays if it does then it's probably a dead pixel or stuck pixel. But if it disappears immediately and never returns then there is a bug in viber app causing it to do tiny dot on your screen.
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Click to collapse
I just uninstalled viber and rebooted my phone, the dark pixels still there
KURDKiNG said:
I just uninstalled viber and rebooted my phone, the dark pixels still there
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Click to collapse
I had a very similar issue, but in my case it was white pulsing light after Viber call and only when I was tilting the phone. This resolved after reboot.
I would suggest you download a dead pixel checker app from the store and see if it is really a dead pixel. Also, is it always there or only when tinting the screen? Is it constantly there or pulsing / going away and then appearing?
I use this app to check dead pixel: https://play.google.com/store/apps/details?id=com.bean.android.screeninspector&hl=en&gl=US
VirtualWaver said:
I had a very similar issue, but in my case it was white pulsing light after Viber call and only when I was tilting the phone. This resolved after reboot.
I would suggest you download a dead pixel checker app from the store and see if it is really a dead pixel. Also, is it always there or only when tinting the screen? Is it constantly there or pulsing / going away and then appearing?
I use this app to check dead pixel: https://play.google.com/store/apps/details?id=com.bean.android.screeninspector&hl=en&gl=US
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So its not dead because if i watch movies or videos in full screen with nice color i cannot see it but if im in an app with a grey blue, lightblue, etc i can see it. But it bothers me a lot especially considering this was a 1400 dollar phone
Switch screen resolution and see if it does anything. Sometimes these artifacts stick just because samsung is too buggy.
RISHI RAJ said:
You sure it's not the proximity sensor?
Click to expand...
Click to collapse
Mine is also on the same place, but mine is proximity sensor like a dot. Your seems like there are some dead pixels around the proximity sensor.
That doesn't look like dead pixels at all. If it was dead pixel it would be clear black dot not ha transparent grayish type of spot. I also checked my note 20 ultra for this by going on gray background and saw nothing like this on mine. So either it's a burn mark that it has burnt something in that the viber app has caused or it's something else.
Download Display Tester from the play store and take some pics with solid colors being displayed. It looks like the aggressive usage of the proximity sensor from Viber has effected that area.
KURDKiNG said:
So its not dead because if i watch movies or videos in full screen with nice color i cannot see it but if im in an app with a grey blue, lightblue, etc i can see it. But it bothers me a lot especially considering this was a 1400 dollar phone
Click to expand...
Click to collapse
Try to use the software to test dead pixels on grey blue and lightblue background to narrow down the issue.
For me, it happened everywhere and fixed once I rebooted the phone.
Check it
https://us.community.samsung.com/t5...ingerprint-and-proximity-sensors/td-p/1394254

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