I am trying to move my music files over to my SD card. However, shortly after I begin the transfer, my 6X disconnects from my PC. I have USB debugging mode enabled. No matter how small or large the file transfer, this always seems to happen after a minute or two. I have tried multiple USB ports on my computer and nothing seems to be working. Has anyone else had this issue and knows how to resolve it?
Thx
Seems banal, but... Have you tried another USB cable? How do you transfer files, while on MTP mode right?
I've tried multiple cables all with the same results, including the cable that came with the phone. BTW my phone is not rooted or anything. I do use MTP mode as I select "Allow Access" instead of "Charge Only" on my phone when it is first connected to the PC. The connection seems fine when browsing the phone's storage using Windows Explorer, even when copying files to my PC. This problem only seems to happen when transferring files to the phone. The transfer will proceed normally for a short time and then the phone disconnects and disappears from Explorer, and has to be reconnected before I can see it again.
Ok. The transfers are interrupted while the screen is off, or also when it's on?
I have tried with "Stay Awake" both enabled and disabled and unfortunately the problem is still happening. I think maybe just using an SD reader would be easier lol
That's really weird. Are you on stock or on custom rom? Because if you're on custom, or at least you have unlocked your bootloader and flashed TWRP, you could try to check if the issue persists when you transfer files to the phone using MTP through custom recovery also.
Unfortunately I'm using the stock rom
Related
Ok the first time I can connect fine.. but after once the USB is unplugged, I can't load it as diskdrive anymore. It won't show up on my PC. The only way I can fix this is to restart my phone.
does anyone else has this problem? quite annoying to have to restart my phone everytime I want to put files in the phone. and I always make sure sure to click "Eject Android Phone", but it made no difference.
i have used connected my device many time to my pc & never came across this issue...& dont chose any option to eject i just unplug the device
if you were running something when connecting to your pc try exiting everything & you should get the interface to choose usb connection mode
on the phone the options always pop up, i can click "mount as harddisk", but on the pc there is no reaction and I can't see the drive.
so the drive pops up for you everytime you plug in the USB? weird.. it might be my windows 7 then.. hmm
Actually it may be your comp, I had this same issue earlier when i was trying to connect my phone, I just changed usb ports and it pops up fine, so perhaps you could try that????
I upgraded to Sky-ICS RC7.4 Speed yesterday and today. Obviously the USB mass storage was working earlier because I got the .zip file for the upgrade on the phone. Well, just a little while ago I tried to connect so I could pull those zip files off just to save some room and it won't connect.
I can charge the phone, the laptop(Windows 7) and the phone both make sound/vibrate when connected. BUT, with I go to "Connect storage to PC" it tells me to unplug the cable, which it hasn't before but I did it anyway. I unplug the cable press the connect button again it states to connect the cable, I do. Press the button to connect and I get the same result. I've tried enable USB debugging and try again and it states to disable, blah blah blah.
It's great that I can charge the phone via USB all day long but really sucky that I can't access any of my files via my laptop.
Anyone had this issue or know of any fixes that may alleviate this issue? I sure would appreciate your help.
FYI, USB drivers are installed on the laptop and reapplied after the the issue of not being able to connect USB mass storage...
update: I am able to see the two mounts in computer management on my Windows 7 machine but not able to access them through My Computer.
I was reading from other threads about a possible Windows issue, how I find it unlikely, but I did a system restore from an earlier date and that made no difference. It's still a matter of the phone connecting completely to the pc.
Also tried different ports and usb cables, no avail.
I could really use some input so that if need be I can access the files on the phone to either flash back to stock or at least modify the files I have on there now to let me be able to attach my mass storage. I'm liking the the rom it's just a few little things like this that are making me completely love it.
i have the same issue if i plug in to the front usb ports. no problems with the back and its only been since i updated to seans latest speed stripped ICS rom
I was having the same issues. I turned the phone off, took the battery out, and then restarted it. It worked.
mskiin said:
I was having the same issues. I turned the phone off, took the battery out, and then restarted it. It worked.
Click to expand...
Click to collapse
Correct; you need to reboot your phone because you probably connected / disconnected too fast and the phone is bugged out now.
I'm on 7.4 speed stripped and its working fine for me. Did you try installing the Samsung USB drivers exe in the dev forum?
Wont connect even on tablet
This is My also Case on my tablet. i cant connect to usb mass storage please help me what to do. icant remove the battery of my tablet and i only open it after 5 hrs so how?
kilopolki said:
This is My also Case on my tablet. i cant connect to usb mass storage please help me what to do. icant remove the battery of my tablet and i only open it after 5 hrs so how?
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Click to collapse
Now try in English.
Sent from my SAMSUNG-SGH-I727 using Tapatalk 4 Beta
Hi all. I have a unique problem here... not sure if it's a software of hardware issuse. Maybe you can help me out.
My phone can read all storage space while I am in the operating system. Internal storage reports as 2.34GB, SD card (also internal) reports as 9.92GB. I have no problems copying, reading, and deleting files using "es explorer" or transfering files via various wifi file tansfer programs back and forth with my desktop.
The problem lies with the fact that I cannot use the USB port at all except to charge. Even in HBOOT the computer doesn't read it! For example, if I connect the phone to the computer while it is in HBOOT and select FASTBOOT, I do not see "FASTBOOT USB", it just remains as FASTBOOT. ADB from my computer cannot detect the phone either. I have tried all my USB ports, installed HTC USB drivers, Android SDK (and associated USB driver package), tried a different computer, tried 4 different USB cables, but none of this works.
What is strange is that yesterday the phone suddenly worked via USB! I was amazed that after 2 months of it not working it just randomly started again, but figured I did something random to make it work. Then I unplugged it and then re-plugged it and now it doesn't work again... Absolutely awkward, I hope someone can help me at least identify what the problem is!
I'm currently using the latest Cyanogen 10.1 mod (March 12th), have it unlocked, and am using CWM 5.3.6. I would really appreciate any insight or help, thanks so much in advance.
OMG now it's working again. A constant factor seems to be the use of "AirDroid"... Whenever it is open and transfering the SDCard becomes recognizable and the computer can connect... Very awkward... any ideas as to the issue?
I'm scared to touch anything on it. It's transferring some music via USB.
Now I unplugged it from my computer and the re-plugged it back in and it no longer recognizes my SDCard at all... What is going on? It seems like a software issue but what could it be?
Well now it works. I plugged it in and nothing happened so I walked away. When I came back it was asking to turn on USB mode! I wasn't using any wireless wifi transfer programs, it was just in regular home screen mode and that's all... it just decided to work... huh. This appears to be random but it can't be... there must be some reason.
Well it's still working, but I haven`t unplugged it yet. The phone rebooted itself mid-transfer for some reason, but it still can be used as a USB drive. It seems that after I had begun using the internal SDCard to store stuff on (first via wifi transfer) it has become more "recognizable" through the USB connection... Could there be something wrong with the internal SDCard itself and not the USB connection? Can I reformat it to start with a clean slate?
Like right now my card is using 90% of it's storage... and it's been more recognizable now than ever before... I used to keep it at about 10-15% usage...
Okay, now after I have transferred a bunch of songs and movies to the SDCard, I rebooted the device with the USB cable still in and now it isn't recognized at all. I changed absolutely nothing; the phone was in USB mode being able to transfer files back and forth, then I rebooted and all of a sudden the USB mode doesn't work again... Not even recognized... no ADB recognition... no Windows recognition... nothing. So strange! What could be the problem?
Well it looks like it was my actual computer. I am connecting flawlessy in USB mode to the phone with my Dads computer. I guess I have to get a new motherboard as Ive always suspected mine was on its way out.
SOLVED
Looks like the issue has been solved. After having tried many different computers, it seems as if certain computers have success with reading and recognizing the HTC than others. For example,
My personal computer: Works rarely
My Dads: Works flawlessly everytime.
My Garndmas: Works intermittently (better than my personal one)
My Moms: Works flawlessly
Now I just wonder why some USB ports work and others dont! Any ideas?
Neurotical said:
Looks like the issue has been solved. After having tried many different computers, it seems as if certain computers have success with reading and recognizing the HTC than others. For example,
My personal computer: Works rarely
My Dads: Works flawlessly everytime.
My Garndmas: Works intermittently (better than my personal one)
My Moms: Works flawlessly
Now I just wonder why some USB ports work and others dont! Any ideas?
Click to expand...
Click to collapse
hey im facing the same problem suddenly my ph. is not connecting to my computer not even mount storage.
When goes to "mount usb" in recovery - give it few min. Do not ask me why, but every time I am in recovery and want to mount the usb, I have to wait 3-4 min and the will connect.
thanx
liesnomore said:
When goes to "mount usb" in recovery - give it few min. Do not ask me why, but every time I am in recovery and want to mount the usb, I have to wait 3-4 min and the will connect.
Click to expand...
Click to collapse
i will try that thank you very much hope it will work nd then later it will connect to the pc in fasboot mode(fastboot usb) or not?
thanx
liesnomore said:
When goes to "mount usb" in recovery - give it few min. Do not ask me why, but every time I am in recovery and want to mount the usb, I have to wait 3-4 min and the will connect.
Click to expand...
Click to collapse
but its not connecting in fastboot mode (fastboot usb)
Hi,
I would like to see if I can get anyones assistance with solving my problem. I have lost the ability to connect my Nexus 5 to my computer via USB. I had previously been able to connect the phone without any problems.
Connecting my phone to PC charges the phone but no drivers are loaded, nothing changes in device manager and I cannot see a change in windows explorer to view the memory card.
So far I have tried the following:
searches on various sites
rebooting phone, starting in safe mode, wiping all data, performing a hard reset
connecting other phones to usb cable to check that it is not a charge only cable, also trying several other USB cables
connecting phone to other computers
connecting other phones (HTC) to load drivers (then uninstalling drivers)
displaying all hidden devices in device manager and removing all drivers that resemble something to do with mobile phones
uninstalling programs I no longer require on the PC
using "wugs nexus root toolkit" to uninstall and re-install drivers
checking & unchecking MTP, PTP, developer options, USB debugging in various combinations to elicit a response from the computer.
I have also tried to visually check the connections of the USB port on the phone wondering is there is a break but I cannot see very well.
does anyone have any further suggestions to get this phone connected to a PC?
my only last thought is to attempt to open the phone and check the resistance of the plug connections.
Have you tried enabling and disabling usb debugging while plugged in?
Sent from my Nexus 5 using Tapatalk
I just did it, no change in Device manager or explorer
tropicalchills said:
I just did it, no change in Device manager or explorer
Click to expand...
Click to collapse
Are you sure you're using a data usb cable and the usb port is good?
Same Issue
same thing happened to me today when i connected the device to PC.
Mine says unknown device on PC under other devices. so i hope my USB port is ok.but im not using the original SUB cable. i wonder that's is the issue. but it didn't bother me until today. my original cable is at my friend's house.
Tried updating drivers manually. But following error message occurs once i select the drivers folder and hit ok.
Windows was unable to install your unknown device
Please help.
so, not really a solution but while at work my phone fell on to a nice rock cracking the screen. I have replaced the phone and the new phone connects to the pc fine, drivers come up without a problem (I will put this down to a fault with the phone)
Thank you for your assistance
My computer for some reason reminded itself of not recognizing my Idol 3 5'5 6045k. Two days ago it was all fine and now everytime i connect it to the computer it only charges. I've tried everything from changing usb cables to unistalling andthen installing the device drivers, enabling debugging, restaring either smartphone and computer. Everything I can think of. Please help me out, I'm trying to root the smartphone and without it recognizing I can't do anything, not even transfer files. :crying:
sdfg said:
My computer for some reason reminded itself of not recognizing my Idol 3 5'5 6045k. Two days ago it was all fine and now everytime i connect it to the computer it only charges. I've tried everything from changing usb cables to unistalling andthen installing the device drivers, enabling debugging, restaring either smartphone and computer. Everything I can think of. Please help me out, I'm trying to root the smartphone and without it recognizing I can't do anything, not even transfer files. :crying:
Click to expand...
Click to collapse
Obvious Question #1: Did you check the phone notification dropdown area to verify the phone is in MTP or PTP mode so it will show up on the pc? As for transfering files...you do have the option of loading up a microsd card with whatever files or installing a wifi adb app to connect wirelessly. You could even use an app like airdroid to let you do all sorts of things.
famewolf said:
Obvious Question #1: Did you check the phone notification dropdown area to verify the phone is in MTP or PTP mode so it will show up on the pc? As for transfering files...you do have the option of loading up a microsd card with whatever files or installing a wifi adb app to connect wirelessly. You could even use an app like airdroid to let you do all sorts of things.
Click to expand...
Click to collapse
Therre's no notification after connecting the usb, it just charges the phone, seriously, I've tried everything to enable MTP but nothing does the job. And what do you mean by using an adb app? Can I root my smartphone by a wireless connection?
sdfg said:
Therre's no notification after connecting the usb, it just charges the phone, seriously, I've tried everything to enable MTP but nothing does the job. And what do you mean by using an adb app? Can I root my smartphone by a wireless connection?
Click to expand...
Click to collapse
You are overcomplicating things. 1st...there is ALWAYS a notification in the dropdown that says what mode the phone is in....mtp, ptp, charge only or "cdrom mode" which installs the usb drivers. Pressing on that notification allows you to change the mode the device is in.
As for rooting....all you need to do that is to flash or boot TWRP (details on booting it are in the system image thread) and then flash the supersu zip from inside twrp to your device...reboot and done...but I think in the newer TWRP's they even offer options to root automatically...ie the zip is already built in. After rebooting to your phone you install the supersu apk from google play so you can configure what apps have superuser access.
famewolf said:
You are overcomplicating things. 1st...there is ALWAYS a notification in the dropdown that says what mode the phone is in....mtp, ptp, charge only or "cdrom mode" which installs the usb drivers. Pressing on that notification allows you to change the mode the device is in.
As for rooting....all you need to do that is to flash or boot TWRP (details on booting it are in the system image thread) and then flash the supersu zip from inside twrp to your device...reboot and done...but I think in the newer TWRP's they even offer options to root automatically...ie the zip is already built in. After rebooting to your phone you install the supersu apk from google play so you can configure what apps have superuser access.
Click to expand...
Click to collapse
I'm telling you, everytime i try to connect my smartphone to the pc nothing shows up, i only notice the device is charging, there's no option anywhere to change it to MTP or Camera or CD ROM... And I've tried 2 different pc's
sdfg said:
I'm telling you, everytime i try to connect my smartphone to the pc nothing shows up, i only notice the device is charging, there's no option anywhere to change it to MTP or Camera or CD ROM... And I've tried 2 different pc's
Click to expand...
Click to collapse
Your telling me when the phone is plugged into the pc you don't see the notifications below or some version of them at all? If so then you need to fully uninstall the devices in device manager including remove the drivers...then use the drivers in the system image thread (since you obviously can't use the ones from "cd rom mode" which would be the best solution). USB debugging isn't even an issue yet...your phone should still show up to the pc as a camera device (ptp) under just about ANY scenario using even built in windows drivers.
famewolf said:
Your telling me when the phone is plugged into the pc you don't see the notifications below or some version of them at all? If so then you need to fully uninstall the devices in device manager including remove the drivers...then use the drivers in the system image thread (since you obviously can't use the ones from "cd rom mode" which would be the best solution). USB debugging isn't even an issue yet...your phone should still show up to the pc as a camera device (ptp) under just about ANY scenario using even built in windows drivers.
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Click to collapse
Thanks for all those tips, but I already tried that out aswell, 2 times to be precise, deleted all the drivers, rebooted pc and smartphone, tried different cables, but still nothing ever occurs.
sdfg said:
Thanks for all those tips, but I already tried that out aswell, 2 times to be precise, deleted all the drivers, rebooted pc and smartphone, tried different cables, but still nothing ever occurs.
Click to expand...
Click to collapse
Have you tried a different cable? Perhaps that one is damaged or is only setup for charging? Only thing I can think of.
And then I realize you mentioned that Not sure what else would prevent it from giving you those options.
I'm also facing similar issue after the 2 update. Were you able to fix this?
http://askubuntu.com/questions/681959/ubuntu-14-04-15-10-android-file-access-issue?s=2|0.2054
Which kind of USB cable(s) have you tried specifically? Were they cheap eBay/generic kinds or well known branded ones?
Something as little as a Micro USB cable can cure a lot of problems. It needs to be a well built one by a known manufacturer to avoid problems.
brian117 said:
Which kind of USB cable(s) have you tried specifically? Were they cheap eBay/generic kinds or well known branded ones?
Something as little as a Micro USB cable can cure a lot of problems. It needs to be a well built one by a known manufacturer to avoid problems.
Click to expand...
Click to collapse
Actually I've been having pretty good luck with the $1 ones from Dollar Tree but the key is certainly to try multiple cables....on some the microusb plug will make it difficult to get a solid connection especially if you have a case on the phone.
You may be missing the point of "trying" different cables. It's not so much the "quality" of the cable, it's the fact that some cables are for "power only", and "will not" transfer data, regardless of how hard you try.
You need to be using a "proven" data/power cable, otherwise your beating your head against the table for nothing.
Just to add, I put a piece of red tape on all my usb cables that are power only, no guess work.
I own idol3/moto g 2015 and s3, have no problem with other 2 device. I'm having this MTP issue after the UE40 update. Verified in all 3 OS, adb is detecting the device but not MTP/PTP. Idol3 support is not worthy responses.
http://forum.xda-developers.com/idol-3/general/mtp-issue-ue40-update-t3182564
http://askubuntu.com/questions/681959/ubuntu-14-04-15-10-android-file-access-issue
KashRaman said:
I own idol3/moto g 2015 and s3, have no problem with other 2 device. I'm having this MTP issue after the UE40 update. Verified in all 3 OS, adb is detecting the device but not MTP/PTP. Idol3 support is not worthy responses.
http://forum.xda-developers.com/idol-3/general/mtp-issue-ue40-update-t3182564
http://askubuntu.com/questions/681959/ubuntu-14-04-15-10-android-file-access-issue
Click to expand...
Click to collapse
Well, USB works fine here, and I've had 5 different rom's, 2 Canadian, 2 US, and the Chinese rom, on this phone without any USB issues, sorry, can't help any further.
After a complete wipe and restore, it worked.
sdfg said:
My computer for some reason reminded itself of not recognizing my Idol 3 5'5 6045k. Two days ago it was all fine and now everytime i connect it to the computer it only charges. I've tried everything from changing usb cables to unistalling andthen installing the device drivers, enabling debugging, restaring either smartphone and computer. Everything I can think of. Please help me out, I'm trying to root the smartphone and without it recognizing I can't do anything, not even transfer files. :crying:
Click to expand...
Click to collapse
I had the same problem as well. It only showed charging when I plugged in the USB cable. Tried switching cables, turning off and on USB debugging but nothing worked. I finally just rebooted the phone and then it worked again. Strange that it suddenly stopped.
I have a different issue; the different USB modes work fine but I don't have the 'cdrom' option in the USB mode dialog. I've tried various Alcatel ADB drivers that I have found and none are working, using Win7 64. My Idol 3 4.7 is 6039I (US).
Answered my own question, simply install the Mobile Upgrade Q software.
nope, doesn't show up. it's a bug. i had it before, googled until i found a fix and got it working, now it's back to not being recognized. nothing shows on drop down menu.