Hello.
Since a long time i have a big issue with my rooted s8+.
When i want to long press (tap and hold) on my screen to select a text, sometime it works sometime it doesn't work (it do like i pressed the screen and releases it immediately when it does not work as short press).
Until a few days ago i thought it was a random problem.
But i discovered a few days ago that this problem happens ALL THE TIME when i need to long press on the center of the screen and NEVER HAPPENS when i long press on the top or bottom of the screen.
Now when i want to select a text in the center of the screen, i just have to scroll the text up or down and then the long press works.
Does anybody have the same issue on his s8+?
Is there an app to definitly check this issue that happens only on long press and never on short press ?
How can i fix it?
Thank you for your help
(sorry my english is very bad i hope you have understood my question)
Open up your phone app as if you're going to call someone and dial *#0*#
(Star pound zero star pound)
This will get you into maintenance mode where you can trouble shoot many things. Tap on "touch" and drag finger all over the boxes on the screen in the shape of a rectangle with an X through it. This will allow u to see how your phone is responding to touch. Hope this gives u an idea as to where or if the issue is occurring. If not at least it's a pointer for phone issue trouble shooting.
Cheers!
Thank you for your answer.
I tried that and everything is ok on the touch test.
But after this test i just tried to select something on this page and i have the same issue. When i want to select in the center of the screen the tap and hold is not working.
I scroll a little the page and it is working.
It seem it just don't detect that i hold my finger. But detect normally when i just press with my finger.
I think i should send my phone to Samsung.
parisien99 said:
Thank you for your answer.
I tried that and everything is ok on the touch test.
But after this test i just tried to select something on this page and i have the same issue. When i want to select in the center of the screen the tap and hold is not working.
I scroll a little the page and it is working.
It seem it just don't detect that i hold my finger. But detect normally when i just press with my finger.
I think i should send my phone to Samsung.
Click to expand...
Click to collapse
I just tried with the page i put a screenshot in attachment to this post.
When i try a tap and hold (i tried several times) on the line "i scroll a little the page..." it does not work ( it just select the word on which i have put my finger but i can not extend the selection and i don't have the icon with copy past etc)
But when i tap and hold on the line starting by "of the screen the tap...." and the line starting with "it seem i just don't detect..." everything is normal.
parisien99 said:
I just tried with the page i put a screenshot in attachment to this post.
When i try a tap and hold (i tried several times) on the line "i scroll a little the page..." it does not work ( it just select the word on which i have put my finger but i can not extend the selection and i don't have the icon with copy past etc)
But when i tap and hold on the line starting by "of the screen the tap...." and the line starting with "it seem i just don't detect..." everything is normal.
Click to expand...
Click to collapse
Here's your troubleshooting steps. Try them each one at a time. If #1 doesn't work, then move on to #2, etc, until it's fixed.
1. Reboot phone
2. Clear cache in recovery
3. Start in Safe Mode
4. Factory Reset
5. Reflash stock, factory firmware with ODIN
If none of those fix the issue, then you will need to reach out to Samsung.
Mr. Orange 645 said:
Here's your troubleshooting steps. Try them each one at a time. If #1 doesn't work, then move on to #2, etc, until it's fixed.
1. Reboot phone
2. Clear cache in recovery
3. Start in Safe Mode
4. Factory Reset
5. Reflash stock, factory firmware with ODIN
If none of those fix the issue, then you will need to reach out to Samsung.
Click to expand...
Click to collapse
Thank you
I think most that it would be a hardware problem
But as my phone is rooted i will do all that before sending to samsung as i must install a stock rom before sending to Samsung.
But most of all i wanted to know if other people had also this issue.
parisien99 said:
Thank you
I think most that it would be a hardware problem
But as my phone is rooted i will do all that before sending to samsung as i must install a stock rom before sending to Samsung.
But most of all i wanted to know if other people had also this issue.
Click to expand...
Click to collapse
The steps I gave you actually eliminate it being a software problem, so it narrows it down to hardware.
Let us know if you're able to fix it, or have to send it to Samsung fie repair.
Mr. Orange 645 said:
The steps I gave you actually eliminate it being a software problem, so it narrows it down to hardware.
Let us know if you're able to fix it, or have to send it to Samsung fie repair.
Click to expand...
Click to collapse
Than you
I will do that in a few days.
But i just thinked about something.
I just updated my samsung firmware on dec 28. And i had this issue before the update.
When updating, for the root, i installed twrp and have done a complete wipe on twrp before installing magisk. (i still didn't find no way to root without wiping, if there is a way please tell me)
I think i have passed all these steps when i have done the update/root process. Am i right?
parisien99 said:
Than you
I will do that in a few days.
But i just thinked about something.
I just updated my samsung firmware on dec 28. And i had this issue before the update.
When updating, for the root, i installed twrp and have done a complete wipe on twrp before installing magisk. (i still didn't find no way to root without wiping, if there is a way please tell me)
I think i have passed all these steps when i have done the update/root process. Am i right?
Click to expand...
Click to collapse
I honestly don't know. I don't root. So I don't know the steps. Try them anyway, and if you end up having to do a factory reset, don't restore anything. Start completely fresh.
And installing STOCK UNROOTED firmware with ODIN will eliminate any issues associated with root.
parisien99 said:
Thank you for your answer.
I tried that and everything is ok on the touch test.
But after this test i just tried to select something on this page and i have the same issue. When i want to select in the center of the screen the tap and hold is not working.
I scroll a little the page and it is working.
It seem it just don't detect that i hold my finger. But detect normally when i just press with my finger.
I think i should send my
Did you try doing a factory reset? You could try that but it sounds as if it is a hardware issue. Get it in to samsung before warranty runs out. Good luck my friend!
Click to expand...
Click to collapse
Related
Hi all,
Perhpas this has been answered before, but I couldn´t find any related thread.
My Rapahel is turned on but can´t see anything on the screen! is totally black.
I know it´s turned on because I can up or down the volume key and I hear the sound and feel the vibrate.
Yesterday was ok, nothing new installed but today I just pressed the power button and nothing!!
This happened me before on Universal, problem was that in some way the phone change itself the brightness to cero.
If I conect to wall charger nothing happens also, not any sign that device is charging.
But still can see something. Now on my Rapahel I cant see anything?
Any help would be much than apreciated please!!
Thanks,
I would
1 softreset
2 hardreset
3 rma
Rudegar said:
I would
1 softreset
2 hardreset
3 rma
Click to expand...
Click to collapse
thnaks,
soft reset done: nothing
hard reset done: nothing
sorry, what is rma?
Any other advice?
help please!
Hey masters!
A light would be great here!
Sorry to insist!
orb3000 said:
thnaks,
soft reset done: nothing
hard reset done: nothing
sorry, what is rma?
Any other advice?
help please!
Click to expand...
Click to collapse
Not a master, but still try to help:
What happend during the soft or hardreset, is the screen showing during the booting ?
How did u do the hardreset, by holding keys ?
After the hardreset u have to get the screen aligned how did u get after that point ?
Help!
Ok this is what I did:
When sof reset not any screen was appearing during the process.
Yes tryed the hard reset presing volume down the center button and the hole behind the charging usb and nothing happened
Snince then I can just hear the sound but nothing on the screen at all
Thanks for any advice!
orb3000 said:
Ok this is what I did:
When sof reset not any screen was appearing during the process.
Yes tryed the hard reset presing volume down the center button and the hole behind the charging usb and nothing happened
Snince then I can just hear the sound but nothing on the screen at all
Thanks for any advice!
Click to expand...
Click to collapse
Hard Reset the device:
This will wipe all the storage (not the sd card) and your device will be reset to default settings.
Hard reset (option 1)
1. Pull out the stylus.
2. With the device turned on, press and hold the VOLUME DOWN and CENTER buttons, then press the RESET button with the stylus tip.
3. Continue pressing the RESET, VOLUME DOWN and CENTER buttons until you see this message on the screen:
This operation will delete all your personal data, and reset all settings to manufacturer default. Press ?VolUp to restore manufacturer default, or press other keys to cancel.
Hard reset (option 2)
You can also use Clear Storage to reset your device back to factory default settings.
1. On the ?TouchFlo3D Home screen, slide to the Settings tab and then tap All Settings or goto Start and press Settings.
2. On the System tab, tap Clear Storage.
3. Enter “1234” and then tap Yes.
Hard reset (option 3)
1. Pull out the stylus.
2. Turn device OFF.
3. While pressing the CENTER button, turn the phone on with the POWER button.
4. Continue pressing the CENTER button until you see this message on the screen:
This operation will delete all your personal data, and reset all settings to manufacturer default. Press ?VolUp to restore manufacturer default, or press other keys to cancel.
This works on at least some Verizon CDMA phones on which option 1 will not work.
Hard reset (option 4)
1. Pull out the stylus.
2. With the device turned off, press and hold the VOLUME DOWN and CENTER buttons, then press and hold the POWER button.
3. Continue pressing the POWER, VOLUME DOWN, and CENTER buttons until you see this message on the screen:
This operation will delete all your personal data, and reset all settings to manufacturer default. Press ?VolUp to restore manufacturer default, or press other keys to cancel. (works with Alltel touch pro)
Click to expand...
Click to collapse
Ok this is out of the wiki, u see that all methods let u press the vol up button to really start the hard reset than. So on either method do the key presses, wait a while and then press the vol up to start the process.
Its a little try and error because u are not seeing the the actual message to press the vol up. but mybe thats worth to try until u get the point. I think option 3 is a good and easy one.
hopefully the hardreset works, maybe u can try to take a torch or bright sun light to get the display information, if the display itself is not broke u should see a slight shadow of what is written on the display. I had that problem with my wifes phone once and the information was the but its not a reflective display so it was very faint to see.
Finally tho, if all that fails:
RMA = Return merchandise authorization
It means a warrenty return.
It sounds to me like the lcd has croaked. If you dont have suitable warrenty / insurance i'd suggest ebay! i've just found a screen & digitiser for less than £25 (thats for a Raph 100, i honestly dont know if parts are the same on different raph models but i suspect they are)
Good luck!
Thanks a lot guys but nothing worked
I cant do any hard reset option but sound stills hearing perfect
I can understand why one day was perfect and next no screen!!
Can anyone confirm that the LCD Display+Touch Screen For HTC Touch Pro T7272 form the last link will work on my At&t version?
Any other advice?
Thanks in advance
orb3000 said:
Thanks a lot guys but nothing worked
I cant do any hard reset option but sound stills hearing perfect
I can understand why one day was perfect and next no screen!!
Can anyone confirm that the LCD Display+Touch Screen For HTC Touch Pro T7272 form the last link will work on my At&t version?
Any other advice?
Thanks in advance
Click to expand...
Click to collapse
Sorry to hear that nothing worked.
Not shure but if the phone fails to hard reset it is not only the screen that is broken ! Take this into account, do u still have warranty, maybe it is better so exchange the whole phone.
Well that is the problem
I live in other country so warranty is not valid here, and there is not a single place where I can take it to repair here
Very strange as one day was perfect ant the next day no screen!!
I took the battery out and then place it again, all works normal, it starts (vibrations feels) then nothing!, I know its turned on because I can move volume up or down and I hear the sound and vibration, if open the keyboard not any light turns on on it.
I´ll wait patient till some member can recomend more options in order to make it work again.
I´m so frustrated...
Thanks anyway for your kind help!
orb3000 said:
Well that is the problem
I live in other country so warranty is not valid here, and there is not a single place where I can take it to repair here
Very strange as one day was perfect ant the next day no screen!!
I took the battery out and then place it again, all works normal, it starts (vibrations feels) then nothing!, I know its turned on because I can move volume up or down and I hear the sound and vibration, if open the keyboard not any light turns on on it.
I´ll wait patient till some member can recomend more options in order to make it work again.
I´m so frustrated...
Thanks anyway for your kind help!
Click to expand...
Click to collapse
Dont give up, hope that I not get on ur nerves. But still I think a hard reset must be possible.
When u turn ur device of how do you do that ? When u turn it OFF with the power button you have to answer a question on the screen, u do not see the question but is the touchscreen working or how do you know where the YES/NO field is ??
So another way is take the batt out, and when u insert the batt than turn it on with one of the mentioned hardreset procedures.
There is than a question also but this is answered with the Volume UP button.
Maybe u need a second person for helping with the buttons,
The hardreset must be possible somehow, it cant be a broken touchpro
OK I tried with my phone and procedure 1.
VOL DOWN and CENTER with Phone ON
Then Push RESET with the Stylus and hold all three until:
After 5 seconds the Bootscreen showed, after that the message to press VOL UP for Restore.
You do not see the boot screen but just wait the time
You are so kind my friend!
I have tested all the hard reset options but none seems to work
Aparently I can´t do a hard reset
as every time I follow any process and wait 5 sec, then press vol up and it seems that nothing has happened, not even a soft reset!
Pressed center button and vol down, then press the rest button located behind the usb port (the one with a symbol for headphones....)
But nothing happens.
I´lll upload a small video with me doing the process, hope it helps in anyway
Here the link of the video I took with my problem
https://www.yousendit.com/download/ZW9DQ3QxeWFEbUx2Wmc9PQ
Hope this helps in any clue to solve my mysterious problem
Thanks a lot!!
Ok will wait for the video.
Inbetween another option, did u try to flash the ROM.
Can u get a rom to download from ur provider, to do so ?
After the flash the device more or less does a hardreset.
Update:
saw the video, it seems that the phone is not reacting to the center or the reset button. Because when u push reset, even if it is not in hardreset mode, it should do a soft reset right away.
But ur phone is straight reacting to the Vol keys, very strange.
Is the mentioned ROM update an option ??
What is the reaction when u hock the phone to the pc, is active sync working ?
Do you see the internal memory of the phone ?
Remove the SIM and any memory card, maybe they are causing trouble ?
Exactly, Raphael is not reacting to a hard reset and dont know why?
I´ll keep trying all methods.
Yes, I´ll try to reflash to the original AT&T ROM for Fuze tomorrow as today I am not close to a computer.
If you have any link for that mentioned ROM would be great, if not no problem I´ll find it.
Once again thanks a lot and I´ll keep looking this thread in case someone else have another recommendation
Cheers,
orb3000 said:
Exactly, Raphael is not reacting to a hard reset and dont know why?
I´ll keep trying all methods.
Yes, I´ll try to reflash to the original AT&T ROM for Fuze tomorrow as today I am not close to a computer.
If you have any link for that mentioned ROM would be great, if not no problem I´ll find it.
Once again thanks a lot and I´ll keep looking this thread in case someone else have another recommendation
Cheers,
Click to expand...
Click to collapse
Here ya go:
http://wiki.xda-developers.com/index.php?pagename=HTC_Raphael_WM6.1_ROMs
Take the one matching ur cell phone. Check the thread links for more Info.
Thanks, downloading
Tomorrow I´ll try to reflash and post results later
Cheers,
(Anyone? another idea?)
UPDTATE: I conected raphael to my computer and using pocket controller I can see that all is working ok inside but nothing on the screen, or keyboard lights.
I´ll try to hard reset now...
Hope this can help in order to solve my problem
Thanks
Attached the picture
UPDATE 2: I performed the wipe data from the device, this must be exactly as a hard reset I pressume, and nothing....
So now is there anything I can check to see if there is something loose in the connection from device to screen?
Any recommendations on how to do this?
signal from device working perfect simply does not come to screen or even to turn on light on keyboard
Any help is GREATLY apreciated!!!
What rom did you have? I had a similar problem and just had to rma it.
I am hoping that you guys can help.
My spouse purchase a HTC Fuze a little while back. She used it for
a few months. She was then deployed to Iraq. The phone has been
off for the last 3 months. It was working fine when last used. Recently,
I powered it up and the touch screen is not functioning properly.
You can not use it to dial phone numbers, send texts, and such.
Basically, it does not function correctly really. When it just sitting,
it will roll through options on the screen as if it is being touched
and will not stay on the home setting.
What could the problem be? Can this be fixed? I have tried a soft reset
which hasn't worked. It is disturbing since this is a fairly new phone.
Thanks in Advance!
try re-calibrating the screen! if that fails - hard rest it.
How do you re-calibrate the screen?
settings-system-screen
I am under the settings menu but I don't see anything that says system.
Bear in mind that if I have to use the touch screen to get to it then it
would be a no go.
it's a tab in the button if you get there by moving down fron the lowests icon then you can move to system
its a tab in what button. Can you some one give me the exact step by step to get there?
try using the circular thing (joystick) to get there! i'm running a custom rom, so your settings layout may be different.
circular joystick to get where.
Can I have a step by step? I can't find system anywhere.
My touch screen displays but it does not do anything when
I touch it. I have to use the physical buttons.
to go up and down in that menu but if you have a stock rom you may have a different folder for "system", i'm not sure.
Figured out where that is now. I didn't realize that
you were talking about the start button for windows.
I went to that section and it asks you to go through the
align screen process but it does not respond to the taps
of the wand. Is that how we recalibrate?
If this doesnt work, what can be done to get the screen working?
try this: http://wiki.xda-developers.com/index.php?pagename=Raphael_For_Beginners#Hardx20.Reset
hard reset your phone
If I do that, I will lose all my contacts and data on my phone, right?
How do I prevent this?
your best bet is to hope you have "PIM backup" and use it to back up everything, including custom folders. hopefully you can navigate using the hardware keyboard. (custom backup allows you to pack up specific folders and/or files). back it up to your storage card, THEN hard reset it.
also, if you have your phone's contact list synced via active sync, just hard reset and it'll restore your synced contact list.
good luck
EDIT: please delete this. double post of preceding reply.
Will a hard reset actually fix this problem with the touch screen
or this just a try it and see approach?
Contacts saved on my SIM will not be affected by a hard reset, right?
Do a hard reset then,
Yeah, if you already save your contacts in the sim then go ahead and do a hard reset. Just follow the start up procedure on the phone, hope this will solve your problem. Please let us know.
Will a hard reset actually fix this problem with the touch screen
or this just a try it and see approach?
man, nobody knows for sure. it will give you a blank phone, just like the first dday you turned it on (software wise). if the screen has some hardware damage - you will know after the hard-reset. let us know how it went!
so what is actual purpose of a hard reset over a soft reset?
Why would this work to reset the screen over a soft reset?
OK so I downloaded & installed the latest OTA update (RV23RC03; 1.057) with the power mode choices, and it has completely destroyed my touch screen response! I previously had ZERO problem with this- every key press registered on both the original ROM and the 1st update. Since the latest update, everything takes 2 or 3 presses, sometimes VERY firmly, many times still without registering. This totally sux
Is anyone else having this issue? I should note that I do have a matte screen protector on; this previously caused NO problems.
Is there an easy reasonably safe way to revert back to the 1st update (RV07RC06; 1.029)? A link and/or instructions appreciated. Thanks.
Acer, are you out there? This exact issue occurred with my A510 on its 1st update, after which it became nearly unusable for me. Since it was < 30 days I was able to return it. No such luck this time. Why are these updates doing this? It's driving me nuts!
No issues with touch on update. It seems to be running better actually.
Try to completely reset thru recovery with wipe data maybe.
More specific instructions
Itchiee said:
No issues with touch on update. It seems to be running better actually.
Try to completely reset thru recovery with wipe data maybe.
Click to expand...
Click to collapse
That's so amazing. I went from no problem at all, to I can hardly use this any more; only thing that changed was the update.
Can you please be specific about how to reset through recovery. (Step-by-step if possible) and how to wipe data.
Thanks.
You can reset data thru settings/privacy but you will lose everything and start fresh.
I'll check on the other method later on for you.
Also turn up touch sensitivity in settings/display if you haven't...
Edit - it appears that the stock recovery doesnt have those options.
You can still reset by inside ICS like above, or...
Factory Reset:
WARNING: reset will start immediately
Volume button (one dot) and Power button, once buzzes release power button and then toggle the rotation switch on and off a few times
Yes of course, I have set screen sensitivity to high. I think I'd rather go back to 1st update, rather than wipe everything (I do have a backup but it's still a hassle). I can't believe no one else is having this problem.
Any idea how to revert to last update?
Someone in a german android forum mentioned that it help on his device after the update to set the sensitivity to the lowest setting and then back to middle or high.
I tried playing with sensitivity settings, turning on/off,resetting and no luck.
I actually found the ROM from before the update on this website and flashed it as update.zip with vol +power. It worked, I now have 1.029 back and touch screen works perfectly. I'm sorry to lose power management but i think I'll stay where I am . Don't ask me about a Jellybean update; I'll want it but after this I'll be afraid to try it. If anyone has an explanation for this i'd love to hear it.
so today i had fixed my s4 from this rebooting problem.
i was using the phone like everyday then the phone turned off by it self.
when i remove the battery and put it again the phone starts by it self going to a boot loop.
so i went to the samsung center, they told me its a software problem and it need to be flashed by a "j-tag" (software device) and they dont have it.
so i was confused
i have figured out that i cant go to recovery and i can go to the download mode for few seconds BUT! without pressing the power key!
the service center ignored me and refused to fix it.
so my last hope is to fix it by my self, so i did this!
You Have Two Options!!!
1- Hit the phone with the ground softly several times (stupid but fixed my problem)
2- Go to the power button by removing the screws under the phone back cover and release the button (by your self or anyone can handle this) :fingers-crossed:
:victory:
Had the same issue few days back...fixed it bu opening the body and putting back in place
arindam_mitra1985 said:
Had the same issue few days back...fixed it bu opening the body and putting back in place
Click to expand...
Click to collapse
I remember having the same issue, just opened recovery and did a factory reset..
Ternedo said:
I remember having the same issue, just opened recovery and did a factory reset..
Click to expand...
Click to collapse
How can it be the same if he wasnt able to enter recovery.....
For me there was some issue with the power button getting pressed automatically. ..opening body loosened it..n fixed.. i also had another issue with sview black screen blinking..issue with the Magnetometer. .loosening the L1 screw fixed that. .may b tge button got magnetised somehow. .
i too had the same problem. i found it to be a defective power button as when i just pressed the volume and menu buttons i could get into recovery or download menu correspondingly without additionally clicking the power button.
Hi. I faced this issue as well and the best part it, the button isnt stuck. I've tried pressing and releasing it multiple times, dismantled and check if the button is stuck etc. However, the issue persist, and the exact same symptom which is; able to only go to download mode for a few seconds.
Need some advices here! Thanks!
My brother recently moved out and he left me with his old phone, a Pixel 2. I would like to factory wipe it in order to sell it, but the screen is completely broken. It still boots up and works fine, but the screen shows no output and tapping doesn't register. Is there a way to wipe the phone via fastboot? The bootloader is locked, phone is unrooted, etc.
I would suggest going into recovery and doing a factory reset. You only need the volume and power keys. You said there's no output on the screen, so you would have to watch a YouTube video and count the number of times to press the corresponding keys. Hope that helps
ice711 said:
I would suggest going into recovery and doing a factory reset. You only need the volume and power keys. You said there's no output on the screen, so you would have to watch a YouTube video and count the number of times to press the corresponding keys. Hope that helps
Click to expand...
Click to collapse
The only issue with that is that I have no clue if it actually worked. I can check if the device is in fastboot to get the ball rolling, but after that there is no haptic feedback or anything to let me know it is wiped. Thanks for your input though. I tried doing it but I'm not sure if it actually did anything
ice711 said:
I would suggest going into recovery and doing a factory reset. You only need the volume and power keys. You said there's no output on the screen, so you would have to watch a YouTube video and count the number of times to press the corresponding keys. Hope that helps
Click to expand...
Click to collapse
I'm pretty sure I was able to wipe it using this method - the phone now shows up as an empty storage device and adb devices no longer shows any devices. The fingerprint sensor (its how i've been trying to find what state the phone is in) also has no feedback when touched now. Thanks for the solution my friend!